Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC207
Recall Date: Mar 11, 2021
Consumer Complaints
303 ComplaintsKia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
09/26/2020, 2:30PM CST, WHILE VEHICLE WAS IN STATIONARY 'AUTO HOLD' POSITION, STEPPED ON ACCELERATOR, CAUSING VEHICLE TO LURCH FORWARD VIOLENTLY, RESULTING IN A REAR-END COLLISION WITH ANOTHER VEHICLE IN FRONT OF TELLURIDE. FILED UNDER PROGRESSIVE CLAIM #201457380, 09/26/2020.
Corrective Action:
09/26/2020, 2:30PM CST, WHILE VEHICLE WAS IN STATIONARY 'AUTO HOLD' POSITION, STEPPED ON ACCELERATOR, CAUSING VEHICLE TO LURCH FORWARD VIOLENTLY, RESULTING IN A REAR-END COLLISION WITH ANOTHER VEHICLE IN FRONT OF TELLURIDE. FILED UNDER PROGRESSIVE CLAIM #201457380, 09/26/2020.
Additional Notes:
09/26/2020, 2:30PM CST, WHILE VEHICLE WAS IN STATIONARY 'AUTO HOLD' POSITION, STEPPED ON ACCELERATOR, CAUSING VEHICLE TO LURCH FORWARD VIOLENTLY, RESULTING IN A REAR-END COLLISION WITH ANOTHER VEHICLE IN FRONT OF TELLURIDE. FILED UNDER PROGRESSIVE CLAIM #201457380, 09/26/2020.
Mfg Campaign: 11361397
Recall Date: Sep 27, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BRAND NEW WITH ONLY 772 MILES ON VEHICLE AND THE FIRST ROCK TO HIT WINDSHIELD CAUSED QUARTER SIZE CRACK ON WINDSHIELD. AN I LITERALLY MEAN FIRST TIME A PEBBLE HIT WINDSHIELD SINCE I DROVE IT OFF THE LOT. WAS DRIVING 62MPH ON FREEWAY WHEN I HEARD A SMALL TICK AND LOOKED AND IMMEDIATELY WENT REALLY? I HAVE HAD TWO CHIPS ON MY PREVIOUS 8 VEHICLES AND BOTH TIME THE NOISE MADE STARTLED ME AND THIS I ONLY HEARD IT CAUSE MY RADIO WAS OFF.
Corrective Action:
BRAND NEW WITH ONLY 772 MILES ON VEHICLE AND THE FIRST ROCK TO HIT WINDSHIELD CAUSED QUARTER SIZE CRACK ON WINDSHIELD. AN I LITERALLY MEAN FIRST TIME A PEBBLE HIT WINDSHIELD SINCE I DROVE IT OFF THE LOT. WAS DRIVING 62MPH ON FREEWAY WHEN I HEARD A SMALL TICK AND LOOKED AND IMMEDIATELY WENT REALLY? I HAVE HAD TWO CHIPS ON MY PREVIOUS 8 VEHICLES AND BOTH TIME THE NOISE MADE STARTLED ME AND THIS I ONLY HEARD IT CAUSE MY RADIO WAS OFF.
Additional Notes:
BRAND NEW WITH ONLY 772 MILES ON VEHICLE AND THE FIRST ROCK TO HIT WINDSHIELD CAUSED QUARTER SIZE CRACK ON WINDSHIELD. AN I LITERALLY MEAN FIRST TIME A PEBBLE HIT WINDSHIELD SINCE I DROVE IT OFF THE LOT. WAS DRIVING 62MPH ON FREEWAY WHEN I HEARD A SMALL TICK AND LOOKED AND IMMEDIATELY WENT REALLY? I HAVE HAD TWO CHIPS ON MY PREVIOUS 8 VEHICLES AND BOTH TIME THE NOISE MADE STARTLED ME AND THIS I ONLY HEARD IT CAUSE MY RADIO WAS OFF.
Mfg Campaign: 11354323
Recall Date: Sep 10, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I DROVE TO WORK, ON A REGULAR ROAD, AT 40-45 MPH. NO ISSUE. I PARKED MY CAR AND WHEN I CAME OUT 12 HOURS LATER I HAD A CRACK THAT STARTED AT THE BASE OF MY WINDSHIELD AND SPREAD ABOUT A QUARTER OF THE LENGTH OF MY WINDSHIELD. I WAS NOT PARKED UNDER A TREE AND THERE WAS NO INCLEMENT WEATHER. THERE WAS NO REASON FOR IT TO HAPPEN. TO MAKE MATTERS WORSE, I HAVE ONLY HAD THE CAR FOR LESS THAN A WEEK.
Corrective Action:
I DROVE TO WORK, ON A REGULAR ROAD, AT 40-45 MPH. NO ISSUE. I PARKED MY CAR AND WHEN I CAME OUT 12 HOURS LATER I HAD A CRACK THAT STARTED AT THE BASE OF MY WINDSHIELD AND SPREAD ABOUT A QUARTER OF THE LENGTH OF MY WINDSHIELD. I WAS NOT PARKED UNDER A TREE AND THERE WAS NO INCLEMENT WEATHER. THERE WAS NO REASON FOR IT TO HAPPEN. TO MAKE MATTERS WORSE, I HAVE ONLY HAD THE CAR FOR LESS THAN A WEEK.
Additional Notes:
I DROVE TO WORK, ON A REGULAR ROAD, AT 40-45 MPH. NO ISSUE. I PARKED MY CAR AND WHEN I CAME OUT 12 HOURS LATER I HAD A CRACK THAT STARTED AT THE BASE OF MY WINDSHIELD AND SPREAD ABOUT A QUARTER OF THE LENGTH OF MY WINDSHIELD. I WAS NOT PARKED UNDER A TREE AND THERE WAS NO INCLEMENT WEATHER. THERE WAS NO REASON FOR IT TO HAPPEN. TO MAKE MATTERS WORSE, I HAVE ONLY HAD THE CAR FOR LESS THAN A WEEK.
Mfg Campaign: 11350372
Recall Date: Aug 20, 2020
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