Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: SC347
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.The instrument cluster may fail to display any information when the vehicle is started.As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC270
Recall Date: Apr 26, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Telluride vehicles. Due to a manufacturing error, the wire harnesses for the second row seat side air bags may become damaged, causing them not to deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC262
Recall Date: Jan 29, 2023
Consumer Complaints
203 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety.
Corrective Action:
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety.
Additional Notes:
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety.
Mfg Campaign: 11518034
Recall Date: Apr 20, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
Potential Consequences:
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety.
Corrective Action:
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety.
Additional Notes:
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety.
Mfg Campaign: 11518034
Recall Date: Apr 20, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely
Corrective Action:
My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely
Additional Notes:
My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely
Mfg Campaign: 11516892
Recall Date: Apr 13, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely
Corrective Action:
My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely
Additional Notes:
My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely
Mfg Campaign: 11516892
Recall Date: Apr 13, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated while responding. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 500.
Corrective Action:
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated while responding. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 500.
Additional Notes:
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated while responding. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 500.
Mfg Campaign: 11513209
Recall Date: Mar 22, 2023
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The reverse camera remains engaged even after shifting to drive. This can remain after 10-20 seconds. As I started to drive forward, the camera remained engaged and hit on moving cars behind me causing the vehicle to emergency brake even though nothing was in front of me. Almost causing an accident
Corrective Action:
The reverse camera remains engaged even after shifting to drive. This can remain after 10-20 seconds. As I started to drive forward, the camera remained engaged and hit on moving cars behind me causing the vehicle to emergency brake even though nothing was in front of me. Almost causing an accident
Additional Notes:
The reverse camera remains engaged even after shifting to drive. This can remain after 10-20 seconds. As I started to drive forward, the camera remained engaged and hit on moving cars behind me causing the vehicle to emergency brake even though nothing was in front of me. Almost causing an accident
Mfg Campaign: 11513259
Recall Date: Mar 22, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The reverse camera remains engaged even after shifting to drive. This can remain after 10-20 seconds. As I started to drive forward, the camera remained engaged and hit on moving cars behind me causing the vehicle to emergency brake even though nothing was in front of me. Almost causing an accident
Corrective Action:
The reverse camera remains engaged even after shifting to drive. This can remain after 10-20 seconds. As I started to drive forward, the camera remained engaged and hit on moving cars behind me causing the vehicle to emergency brake even though nothing was in front of me. Almost causing an accident
Additional Notes:
The reverse camera remains engaged even after shifting to drive. This can remain after 10-20 seconds. As I started to drive forward, the camera remained engaged and hit on moving cars behind me causing the vehicle to emergency brake even though nothing was in front of me. Almost causing an accident
Mfg Campaign: 11513259
Recall Date: Mar 22, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving down the road and I heard a crack/pop and noticed a dime sized chip in the windshield on the passenger side. No other vehicles nearby to attribute to a rock or something similar.
Corrective Action:
Driving down the road and I heard a crack/pop and noticed a dime sized chip in the windshield on the passenger side. No other vehicles nearby to attribute to a rock or something similar.
Additional Notes:
Driving down the road and I heard a crack/pop and noticed a dime sized chip in the windshield on the passenger side. No other vehicles nearby to attribute to a rock or something similar.
Mfg Campaign: 11511038
Recall Date: Mar 9, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield failed on the way home from the dealership after small impact. Passenger side window developed cracks at 486 odometer miles. The windshield chip spread beyond repair during the 6-week warranty claim process in which the claim was denied on 3/8/2023. The side window never took an impact. As shown in the photo's the crack is covered by the sideview mirror and just behind the window molding. Claim was denied as Kia claims it took an impact based on the photos.
Corrective Action:
Windshield failed on the way home from the dealership after small impact. Passenger side window developed cracks at 486 odometer miles. The windshield chip spread beyond repair during the 6-week warranty claim process in which the claim was denied on 3/8/2023. The side window never took an impact. As shown in the photo's the crack is covered by the sideview mirror and just behind the window molding. Claim was denied as Kia claims it took an impact based on the photos.
Additional Notes:
Windshield failed on the way home from the dealership after small impact. Passenger side window developed cracks at 486 odometer miles. The windshield chip spread beyond repair during the 6-week warranty claim process in which the claim was denied on 3/8/2023. The side window never took an impact. As shown in the photo's the crack is covered by the sideview mirror and just behind the window molding. Claim was denied as Kia claims it took an impact based on the photos.
Mfg Campaign: 11510884
Recall Date: Mar 8, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR IS BRAND NEW. A WEEK AFTER PURCHASE, I WAS DRIVING IN SNOW MODE. I WAS STOPPED AT A STOP LIGHT, TURNING LEFT. I PROCEDED FORWARD WTIH MY LEFT TURN. I LOST ALL ACCELRATION POWER, CREATING A RISK OF BEING HIT OR CAUSING AN ACCIDENT. IT WAS LIKE THE CAR WAS IN NEURTAL. IT DOES NOT MATTER HOW MUCH YOU PUSH THE GAS PEDAL. IT DOES NOTHING NOR DOES THE RPM'S MOVE. SWITHING OUT OF SNOW MODE, THE CAR ACCELRATED AS IT SHOULD. THIS HAS HAPPENED TO ME MORE THAN 5 TIMES. EVERY TIME, IT HAS BEEN ON LEFT HAND TURNS FROM A STOP, IN SNOW MODE. I HAVE SOME ON VIDEO. AFTER SOME RESEARCH, OTHER KIA TELLURIDE AND HYUNDAI PALISADE OWNERS HAVE THE SAME ISSUE. I BROUGHT THE CAR INTO THE DEALER AND THEY TEST DROVE IT BUT COULD NOT DUPLICATE IT. SCANNED FOR DTC'S, NONE PRESENT. THEY SAID THE CAR OPERATES AS IT SHOULD. NEVER HAS A WARNING LIGHT SHOWN. ON THE LAST 2 TIMES IT HAPPENED, AFTER ALL ACCELARATION LOST, I HEARD A "CLUNKING NOSE" AND THE CAR JERKED. I THEN SWITCHED OUT OF SNOW MODE AND THE CAR OPERATED AS IT SHOULD. THIS HAS BEEN ONGOING SINCE 100 MILES ON THE NEW CAR. I NOW HAVE AROUND 600.
Corrective Action:
THE CAR IS BRAND NEW. A WEEK AFTER PURCHASE, I WAS DRIVING IN SNOW MODE. I WAS STOPPED AT A STOP LIGHT, TURNING LEFT. I PROCEDED FORWARD WTIH MY LEFT TURN. I LOST ALL ACCELRATION POWER, CREATING A RISK OF BEING HIT OR CAUSING AN ACCIDENT. IT WAS LIKE THE CAR WAS IN NEURTAL. IT DOES NOT MATTER HOW MUCH YOU PUSH THE GAS PEDAL. IT DOES NOTHING NOR DOES THE RPM'S MOVE. SWITHING OUT OF SNOW MODE, THE CAR ACCELRATED AS IT SHOULD. THIS HAS HAPPENED TO ME MORE THAN 5 TIMES. EVERY TIME, IT HAS BEEN ON LEFT HAND TURNS FROM A STOP, IN SNOW MODE. I HAVE SOME ON VIDEO. AFTER SOME RESEARCH, OTHER KIA TELLURIDE AND HYUNDAI PALISADE OWNERS HAVE THE SAME ISSUE. I BROUGHT THE CAR INTO THE DEALER AND THEY TEST DROVE IT BUT COULD NOT DUPLICATE IT. SCANNED FOR DTC'S, NONE PRESENT. THEY SAID THE CAR OPERATES AS IT SHOULD. NEVER HAS A WARNING LIGHT SHOWN. ON THE LAST 2 TIMES IT HAPPENED, AFTER ALL ACCELARATION LOST, I HEARD A "CLUNKING NOSE" AND THE CAR JERKED. I THEN SWITCHED OUT OF SNOW MODE AND THE CAR OPERATED AS IT SHOULD. THIS HAS BEEN ONGOING SINCE 100 MILES ON THE NEW CAR. I NOW HAVE AROUND 600.
Additional Notes:
THE CAR IS BRAND NEW. A WEEK AFTER PURCHASE, I WAS DRIVING IN SNOW MODE. I WAS STOPPED AT A STOP LIGHT, TURNING LEFT. I PROCEDED FORWARD WTIH MY LEFT TURN. I LOST ALL ACCELRATION POWER, CREATING A RISK OF BEING HIT OR CAUSING AN ACCIDENT. IT WAS LIKE THE CAR WAS IN NEURTAL. IT DOES NOT MATTER HOW MUCH YOU PUSH THE GAS PEDAL. IT DOES NOTHING NOR DOES THE RPM'S MOVE. SWITHING OUT OF SNOW MODE, THE CAR ACCELRATED AS IT SHOULD. THIS HAS HAPPENED TO ME MORE THAN 5 TIMES. EVERY TIME, IT HAS BEEN ON LEFT HAND TURNS FROM A STOP, IN SNOW MODE. I HAVE SOME ON VIDEO. AFTER SOME RESEARCH, OTHER KIA TELLURIDE AND HYUNDAI PALISADE OWNERS HAVE THE SAME ISSUE. I BROUGHT THE CAR INTO THE DEALER AND THEY TEST DROVE IT BUT COULD NOT DUPLICATE IT. SCANNED FOR DTC'S, NONE PRESENT. THEY SAID THE CAR OPERATES AS IT SHOULD. NEVER HAS A WARNING LIGHT SHOWN. ON THE LAST 2 TIMES IT HAPPENED, AFTER ALL ACCELARATION LOST, I HEARD A "CLUNKING NOSE" AND THE CAR JERKED. I THEN SWITCHED OUT OF SNOW MODE AND THE CAR OPERATED AS IT SHOULD. THIS HAS BEEN ONGOING SINCE 100 MILES ON THE NEW CAR. I NOW HAVE AROUND 600.
Mfg Campaign: 11510594
Recall Date: Mar 7, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Second time in a week, less than 300 miles, instrument cluster screen went black, no power.
Corrective Action:
Second time in a week, less than 300 miles, instrument cluster screen went black, no power.
Additional Notes:
Second time in a week, less than 300 miles, instrument cluster screen went black, no power.
Mfg Campaign: 11509732
Recall Date: Mar 1, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
Second time in a week, less than 300 miles, instrument cluster screen went black, no power.
Corrective Action:
Second time in a week, less than 300 miles, instrument cluster screen went black, no power.
Additional Notes:
Second time in a week, less than 300 miles, instrument cluster screen went black, no power.
Mfg Campaign: 11509732
Recall Date: Mar 1, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have an EX trim. Driver Instrument Display is off and won't turn back on. I have tried turning off the car for extended periods of time and turning it back on but no luck. Not having this display on is a safety hazard not just because I cant see critical information but it seems when the display turned off it also turned off the following: - No audio from the turn signals - No audio from the reverse sensors even when I'm about to hit what is behind me - Can't tell what what gear I'm in from the gear selector as the light won't come on This is not acceptable as I just bought this car about a week ago from making this post. Not even 150 miles on it.
Corrective Action:
I have an EX trim. Driver Instrument Display is off and won't turn back on. I have tried turning off the car for extended periods of time and turning it back on but no luck. Not having this display on is a safety hazard not just because I cant see critical information but it seems when the display turned off it also turned off the following: - No audio from the turn signals - No audio from the reverse sensors even when I'm about to hit what is behind me - Can't tell what what gear I'm in from the gear selector as the light won't come on This is not acceptable as I just bought this car about a week ago from making this post. Not even 150 miles on it.
Additional Notes:
I have an EX trim. Driver Instrument Display is off and won't turn back on. I have tried turning off the car for extended periods of time and turning it back on but no luck. Not having this display on is a safety hazard not just because I cant see critical information but it seems when the display turned off it also turned off the following: - No audio from the turn signals - No audio from the reverse sensors even when I'm about to hit what is behind me - Can't tell what what gear I'm in from the gear selector as the light won't come on This is not acceptable as I just bought this car about a week ago from making this post. Not even 150 miles on it.
Mfg Campaign: 11507526
Recall Date: Feb 15, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
Driver instrument display is black, no information is displayed. It just happened when starting the car, no display. These LCD displays are dangerous. Go back to analog. I have NO information about anything going on with the car or it's speed. It's dangerous to drive. Multiple engine start/stop cycles do nothing.
Corrective Action:
Driver instrument display is black, no information is displayed. It just happened when starting the car, no display. These LCD displays are dangerous. Go back to analog. I have NO information about anything going on with the car or it's speed. It's dangerous to drive. Multiple engine start/stop cycles do nothing.
Additional Notes:
Driver instrument display is black, no information is displayed. It just happened when starting the car, no display. These LCD displays are dangerous. Go back to analog. I have NO information about anything going on with the car or it's speed. It's dangerous to drive. Multiple engine start/stop cycles do nothing.
Mfg Campaign: 11506819
Recall Date: Feb 12, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Corrective Action:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Additional Notes:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Mfg Campaign: 11506042
Recall Date: Feb 7, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Corrective Action:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Additional Notes:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Mfg Campaign: 11506042
Recall Date: Feb 7, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Corrective Action:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Additional Notes:
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Mfg Campaign: 11506042
Recall Date: Feb 7, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
While driving on highway my new Kia Telluride’s suddenly made a very loud and scary popping noise. I pulled off at next exit to find a large chip and crack in the top of windshield. I did not see a rock hit it so I’m not sure how it cracked. Completely unacceptable and a safety concern if the windshield cracks this easily.
Corrective Action:
While driving on highway my new Kia Telluride’s suddenly made a very loud and scary popping noise. I pulled off at next exit to find a large chip and crack in the top of windshield. I did not see a rock hit it so I’m not sure how it cracked. Completely unacceptable and a safety concern if the windshield cracks this easily.
Additional Notes:
While driving on highway my new Kia Telluride’s suddenly made a very loud and scary popping noise. I pulled off at next exit to find a large chip and crack in the top of windshield. I did not see a rock hit it so I’m not sure how it cracked. Completely unacceptable and a safety concern if the windshield cracks this easily.
Mfg Campaign: 11505361
Recall Date: Feb 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This has happened twice in the same day. We have less than 200 miles in the car. Wile accelerating uphill, the rpm’s drop and the acceleration dies and we have had to turn on hazards as it slows down while we pull over to the side of the road. Then it will turn back on and jerk forward and continue to accelerate. The car was in snow driving mode. Works fine but this happened twice. We are taking it to the dealership tomorrow but this stopped traffics behind us and was a huge safe concern as you need to be able to accelerate uphills.
Corrective Action:
This has happened twice in the same day. We have less than 200 miles in the car. Wile accelerating uphill, the rpm’s drop and the acceleration dies and we have had to turn on hazards as it slows down while we pull over to the side of the road. Then it will turn back on and jerk forward and continue to accelerate. The car was in snow driving mode. Works fine but this happened twice. We are taking it to the dealership tomorrow but this stopped traffics behind us and was a huge safe concern as you need to be able to accelerate uphills.
Additional Notes:
This has happened twice in the same day. We have less than 200 miles in the car. Wile accelerating uphill, the rpm’s drop and the acceleration dies and we have had to turn on hazards as it slows down while we pull over to the side of the road. Then it will turn back on and jerk forward and continue to accelerate. The car was in snow driving mode. Works fine but this happened twice. We are taking it to the dealership tomorrow but this stopped traffics behind us and was a huge safe concern as you need to be able to accelerate uphills.
Mfg Campaign: 11504339
Recall Date: Jan 29, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This has happened twice in the same day. We have less than 200 miles in the car. Wile accelerating uphill, the rpm’s drop and the acceleration dies and we have had to turn on hazards as it slows down while we pull over to the side of the road. Then it will turn back on and jerk forward and continue to accelerate. The car was in snow driving mode. Works fine but this happened twice. We are taking it to the dealership tomorrow but this stopped traffics behind us and was a huge safe concern as you need to be able to accelerate uphills.
Corrective Action:
This has happened twice in the same day. We have less than 200 miles in the car. Wile accelerating uphill, the rpm’s drop and the acceleration dies and we have had to turn on hazards as it slows down while we pull over to the side of the road. Then it will turn back on and jerk forward and continue to accelerate. The car was in snow driving mode. Works fine but this happened twice. We are taking it to the dealership tomorrow but this stopped traffics behind us and was a huge safe concern as you need to be able to accelerate uphills.
Additional Notes:
This has happened twice in the same day. We have less than 200 miles in the car. Wile accelerating uphill, the rpm’s drop and the acceleration dies and we have had to turn on hazards as it slows down while we pull over to the side of the road. Then it will turn back on and jerk forward and continue to accelerate. The car was in snow driving mode. Works fine but this happened twice. We are taking it to the dealership tomorrow but this stopped traffics behind us and was a huge safe concern as you need to be able to accelerate uphills.
Mfg Campaign: 11504339
Recall Date: Jan 29, 2023
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