Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 365
Recall Date: Mar 14, 2018
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 342
Recall Date: Jan 20, 2017
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte and Ghibli vehicles manufactured July 1, 2016, to October 12, 2016. The rear differential unit pinion nut may not have been properly tightened, allowing the pinion nut to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 328
Recall Date: Nov 28, 2016
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Ghibli and Quattroporte vehicles and one model year 2016 Ghibli vehicle manufactured February 29, 2016, to October 29, 2016. These vehicles are equipped with certain Pirelli P Zero All Season tires, size 275/40R19 101W, that may develop cracks in their lower sidewall, possibly resulting in a loss of air.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 324
Recall Date: Nov 21, 2016
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 327
Recall Date: Nov 18, 2016
Consumer Complaints
35 ComplaintsMaserati North America, Inc.
Defect Description:
STEERING
Potential Consequences:
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
Corrective Action:
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
Additional Notes:
ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A RECALL LETTER( ENGINE SHUTS UP), IMMEDIATELY WENT TO THE DEALERSHIP.ISSUE WAS NOT FIXED,ENGINE STILL SHUTS OF DURING RIDE.+OTHER ISSUES: 1)DURING RAIN WHEEL GETS LOCKED, YOU CANNOT TURN LEFT/RIGHT,CAN DRIVE ONLY STRAIGHT.TO FIX THE ISSUE YOU HAVE TO STOP IN THE MIDDLE OF THE HIGHWAY TO RESTART THE CAR.YOU CANNOT EVEN PULL OFF THE ROAD TO DO THAT.(IN MOTION) 2)SMOKE FROM HOOD(STATIONARY) 3)ENGINE SHUTS OFF(HIGHWAY& CITY IN MOTION) 4)BREAKS GIVING SOME VIBRATION(MOTION) 5)BREAKS GET STUCK, SOMETIMES THEY DON'T GO ALL THE WAY UP AFTER YOU PUSH THEM. HAVE TO SQUEEZE FEET UNDER IT TO PUSH IT UP BACK.(DRIVING) MANUFACTURE REFUSED TO EXCHANGE THE CAR,THEY LET ME KNOW THAT AFTER I TOOK THE CAR FROM DEALERSHIP THIS CAR BECAME MY PROBLEM NOT THEIRS ANY MORE & I HAVE TO KEEP THAT RECALLED, MANUFACTURE DEFECTIVE CAR UNTIL I GUESS WE FINALLY DIE IN IT.IT IS A LIFE DANGEROUS CAR AND I DO NOT WANT TO PUT MY FAMILY LIVES IN THE RISK.MANUFACTURE CANNOT PLAY WITH PEOPLE LIVES.DEALERSHIP WHERE I LEASED THE CAR TOWED IT AWAY FROM MY HOUSE ON SEPT16,2019(HOOD SMOKE).MANUFACTURE TELLS ME THEY DON'T WANT TO EXCHANGE IT, IT IS MINE NO MATTER WHAT TILL LEASE ENDS.
Mfg Campaign: 11269188
Recall Date: Oct 17, 2019
Maserati North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE OIL PRESSURE LIGHT CAME ON THE DISPLAY. THE OIL LEVEL WAS TOPPED OFF AND THE OIL LIGHT WENT OFF. THE VEHICLE LIGHT CAME BACK ON AND THE VEHICLE WAS IMMEDIATELY PULLED OVER. THE OIL PRESSURE DISPLAY WAS READING ABOUT 25%, THE VEHICLE WAS STARTED AND STARTED TO SHAKE MAKE A LOAD NOISE FROM THE ENGINE. THE VEHICLE WAS TURNED OFF AND WE NOTIFIED MASERATI EMERGENCY ROADSIDE ASSISTANCE THAT WE NEEDED THE VEHICLE TOWED TO THE DEALERSHIP. WE WERE NOTIFIED THAT THE DEALERSHIP HAD CANCELLED ALL THE VEHICLE ERROR CODES BECAUSE THERE WERE TOO MANY. WE WERE THEN TOLD THAT THE VEHICLE WOULD BE GETTING AN OIL CHANGE AND AN EXTENSIVE ROAD TEST. THE NEXT DAY WE WERE TOLD THE VEHICLE NEEDED A NEW ENGINE BUT WE HAD TO FURNISH PROOF OF AN OIL CHANGE. WE HAD THE OIL CHANGED 6 MONTHS PRIOR BUT THE REPAIR SHOP HAD NEW OWNERSHIP AND THEY DID NOT HAVE THE PRIOR REPAIR RECORDS. WHEN WE INFORMED BOARDWALK FERRARI MASERATI THAT WE DID NOT HAVE THE RECEIPT WE WERE TOLD THAT MASERATI WAS NOT GOING TO HONOR THE VEHICLE WARRANTY. THE VEHICLE IS STILL AT THE DEALERSHIP01
Corrective Action:
THE OIL PRESSURE LIGHT CAME ON THE DISPLAY. THE OIL LEVEL WAS TOPPED OFF AND THE OIL LIGHT WENT OFF. THE VEHICLE LIGHT CAME BACK ON AND THE VEHICLE WAS IMMEDIATELY PULLED OVER. THE OIL PRESSURE DISPLAY WAS READING ABOUT 25%, THE VEHICLE WAS STARTED AND STARTED TO SHAKE MAKE A LOAD NOISE FROM THE ENGINE. THE VEHICLE WAS TURNED OFF AND WE NOTIFIED MASERATI EMERGENCY ROADSIDE ASSISTANCE THAT WE NEEDED THE VEHICLE TOWED TO THE DEALERSHIP. WE WERE NOTIFIED THAT THE DEALERSHIP HAD CANCELLED ALL THE VEHICLE ERROR CODES BECAUSE THERE WERE TOO MANY. WE WERE THEN TOLD THAT THE VEHICLE WOULD BE GETTING AN OIL CHANGE AND AN EXTENSIVE ROAD TEST. THE NEXT DAY WE WERE TOLD THE VEHICLE NEEDED A NEW ENGINE BUT WE HAD TO FURNISH PROOF OF AN OIL CHANGE. WE HAD THE OIL CHANGED 6 MONTHS PRIOR BUT THE REPAIR SHOP HAD NEW OWNERSHIP AND THEY DID NOT HAVE THE PRIOR REPAIR RECORDS. WHEN WE INFORMED BOARDWALK FERRARI MASERATI THAT WE DID NOT HAVE THE RECEIPT WE WERE TOLD THAT MASERATI WAS NOT GOING TO HONOR THE VEHICLE WARRANTY. THE VEHICLE IS STILL AT THE DEALERSHIP01
Additional Notes:
THE OIL PRESSURE LIGHT CAME ON THE DISPLAY. THE OIL LEVEL WAS TOPPED OFF AND THE OIL LIGHT WENT OFF. THE VEHICLE LIGHT CAME BACK ON AND THE VEHICLE WAS IMMEDIATELY PULLED OVER. THE OIL PRESSURE DISPLAY WAS READING ABOUT 25%, THE VEHICLE WAS STARTED AND STARTED TO SHAKE MAKE A LOAD NOISE FROM THE ENGINE. THE VEHICLE WAS TURNED OFF AND WE NOTIFIED MASERATI EMERGENCY ROADSIDE ASSISTANCE THAT WE NEEDED THE VEHICLE TOWED TO THE DEALERSHIP. WE WERE NOTIFIED THAT THE DEALERSHIP HAD CANCELLED ALL THE VEHICLE ERROR CODES BECAUSE THERE WERE TOO MANY. WE WERE THEN TOLD THAT THE VEHICLE WOULD BE GETTING AN OIL CHANGE AND AN EXTENSIVE ROAD TEST. THE NEXT DAY WE WERE TOLD THE VEHICLE NEEDED A NEW ENGINE BUT WE HAD TO FURNISH PROOF OF AN OIL CHANGE. WE HAD THE OIL CHANGED 6 MONTHS PRIOR BUT THE REPAIR SHOP HAD NEW OWNERSHIP AND THEY DID NOT HAVE THE PRIOR REPAIR RECORDS. WHEN WE INFORMED BOARDWALK FERRARI MASERATI THAT WE DID NOT HAVE THE RECEIPT WE WERE TOLD THAT MASERATI WAS NOT GOING TO HONOR THE VEHICLE WARRANTY. THE VEHICLE IS STILL AT THE DEALERSHIP01
Mfg Campaign: 11256848
Recall Date: Sep 20, 2019
Maserati North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Corrective Action:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Additional Notes:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Mfg Campaign: 11246562
Recall Date: Aug 26, 2019
Maserati North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Corrective Action:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Additional Notes:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Mfg Campaign: 11246562
Recall Date: Aug 26, 2019
Maserati North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Corrective Action:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Additional Notes:
I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE HIGHWAY. WE REPORTED THIS TO THE PERSON HANDLING THE CASE, AS WE WERE AFRAID IT CAN CAUSE AN ACCIDENT. FINALLY LAST MONDAY ON I-95 IN MIAMI THE VEHICLE HYDROPLANED HIT THE HIGHWAY DIVIDER AND CRASHED. THANKFULLY ALL VEHICLES BEHIND STOPPED AND NO ONE WAS HURT BUT MASERATI USA STILL HAS NOT TAKE MEASURES NOR LOOK UP TO THE CASE. THIS VEHICLE HAD PREVIOUS REPORTS OF RECALLS WITH PROBLEMS ON TRANSMISSION. TO MY CAR THE DEALER HAD TO REPLACE TWICE BOLTS, PARTS IN THE TRANSMISSION AND ON THE AXES.
Mfg Campaign: 11246562
Recall Date: Aug 26, 2019
Maserati North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Corrective Action:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Additional Notes:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Mfg Campaign: 11160600
Recall Date: Dec 10, 2018
Maserati North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Corrective Action:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Additional Notes:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Mfg Campaign: 11160600
Recall Date: Dec 10, 2018
Maserati North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Corrective Action:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Additional Notes:
AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.
Mfg Campaign: 11160600
Recall Date: Dec 10, 2018
Maserati North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE BROUGHT THE CAR IN TO FIX AN ISSUE WHERE THERE IS NO SOUND COMING OUT OF THE SPEAKERS EVEN THOUGH THE COMMAND CENTER HAS THE VISUAL OF EVERYTHING FROM THE GPS, TO THE PARKING SENSOR TO THE TELEPHONE. IT SEEMS TO HAPPEN MORE AFTER IT RAINS AND THE SERVICE DEPARTMENT INSINUATED THAT IT MIGHT BE CAUSE BY A DEFECTIVE WATER DRAIN DESIGN. WHEN I PUSHED HARDER THEY CHANGED THEIR STORY DENYING G THEY SAID THAT AND THEN TELLING ME THEY HAVE NO SOLUTION
Corrective Action:
I HAVE BROUGHT THE CAR IN TO FIX AN ISSUE WHERE THERE IS NO SOUND COMING OUT OF THE SPEAKERS EVEN THOUGH THE COMMAND CENTER HAS THE VISUAL OF EVERYTHING FROM THE GPS, TO THE PARKING SENSOR TO THE TELEPHONE. IT SEEMS TO HAPPEN MORE AFTER IT RAINS AND THE SERVICE DEPARTMENT INSINUATED THAT IT MIGHT BE CAUSE BY A DEFECTIVE WATER DRAIN DESIGN. WHEN I PUSHED HARDER THEY CHANGED THEIR STORY DENYING G THEY SAID THAT AND THEN TELLING ME THEY HAVE NO SOLUTION
Additional Notes:
I HAVE BROUGHT THE CAR IN TO FIX AN ISSUE WHERE THERE IS NO SOUND COMING OUT OF THE SPEAKERS EVEN THOUGH THE COMMAND CENTER HAS THE VISUAL OF EVERYTHING FROM THE GPS, TO THE PARKING SENSOR TO THE TELEPHONE. IT SEEMS TO HAPPEN MORE AFTER IT RAINS AND THE SERVICE DEPARTMENT INSINUATED THAT IT MIGHT BE CAUSE BY A DEFECTIVE WATER DRAIN DESIGN. WHEN I PUSHED HARDER THEY CHANGED THEIR STORY DENYING G THEY SAID THAT AND THEN TELLING ME THEY HAVE NO SOLUTION
Mfg Campaign: 11142700
Recall Date: Oct 25, 2018
Maserati North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE A RECALL LETTER DATED MAY 18, 2018 RECALL#18V-173 MY VEHICLE WHEN BEING OPERATED AT SPEEDS OF APPROXIMATELY 2 MILES PER HOUR (LOW ENGINE RPM), WHICH CAN BE ENCOUNTERED DURING HEAVY STOP-AND-GO (BUMPER-TO-BUMPER) TRAFFIC CONDITIONS, CAUSES THE ENGINE TO SHUT DOWN. THE DEALERSHIP IS UNABLE TO RESOLVE THE ISSUE AFTER FOUR(4) ATTEMPTS.
Corrective Action:
I HAVE A RECALL LETTER DATED MAY 18, 2018 RECALL#18V-173 MY VEHICLE WHEN BEING OPERATED AT SPEEDS OF APPROXIMATELY 2 MILES PER HOUR (LOW ENGINE RPM), WHICH CAN BE ENCOUNTERED DURING HEAVY STOP-AND-GO (BUMPER-TO-BUMPER) TRAFFIC CONDITIONS, CAUSES THE ENGINE TO SHUT DOWN. THE DEALERSHIP IS UNABLE TO RESOLVE THE ISSUE AFTER FOUR(4) ATTEMPTS.
Additional Notes:
I HAVE A RECALL LETTER DATED MAY 18, 2018 RECALL#18V-173 MY VEHICLE WHEN BEING OPERATED AT SPEEDS OF APPROXIMATELY 2 MILES PER HOUR (LOW ENGINE RPM), WHICH CAN BE ENCOUNTERED DURING HEAVY STOP-AND-GO (BUMPER-TO-BUMPER) TRAFFIC CONDITIONS, CAUSES THE ENGINE TO SHUT DOWN. THE DEALERSHIP IS UNABLE TO RESOLVE THE ISSUE AFTER FOUR(4) ATTEMPTS.
Mfg Campaign: 11131104
Recall Date: Sep 24, 2018
Maserati North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A SPECIALIST WOULD BE ASSIGNED TO TAKE PHOTOS OF THE VEHICLE; HOWEVER, A SPECIALIST FAILED TO APPEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A SPECIALIST WOULD BE ASSIGNED TO TAKE PHOTOS OF THE VEHICLE; HOWEVER, A SPECIALIST FAILED TO APPEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A SPECIALIST WOULD BE ASSIGNED TO TAKE PHOTOS OF THE VEHICLE; HOWEVER, A SPECIALIST FAILED TO APPEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.
Mfg Campaign: 11128806
Recall Date: Sep 11, 2018
Maserati North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A SPECIALIST WOULD BE ASSIGNED TO TAKE PHOTOS OF THE VEHICLE; HOWEVER, A SPECIALIST FAILED TO APPEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A SPECIALIST WOULD BE ASSIGNED TO TAKE PHOTOS OF THE VEHICLE; HOWEVER, A SPECIALIST FAILED TO APPEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A SPECIALIST WOULD BE ASSIGNED TO TAKE PHOTOS OF THE VEHICLE; HOWEVER, A SPECIALIST FAILED TO APPEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.
Mfg Campaign: 11128806
Recall Date: Sep 11, 2018
Maserati North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FRONT WHEEL WELL LINERS WILL DETACH FROM THE BODY OF THE VEHICLE. THE RETAINER CLIPS WOULD BREAK AND THE FELT LINER WOULD BE LODGED AGAINST THE ENGINE/TRANSMISSION COMPONENTS. THIS ALSO ALLOWS DEBRIS TO COME IN CONTACT WITH THE ENGINE BAY AND TRANSMISSION WHICH COULD CAUSE DAMAGE AND MALFUNCTIONS AS WELL AS PREMATURE WEAR AND TEAR.
Corrective Action:
THE FRONT WHEEL WELL LINERS WILL DETACH FROM THE BODY OF THE VEHICLE. THE RETAINER CLIPS WOULD BREAK AND THE FELT LINER WOULD BE LODGED AGAINST THE ENGINE/TRANSMISSION COMPONENTS. THIS ALSO ALLOWS DEBRIS TO COME IN CONTACT WITH THE ENGINE BAY AND TRANSMISSION WHICH COULD CAUSE DAMAGE AND MALFUNCTIONS AS WELL AS PREMATURE WEAR AND TEAR.
Additional Notes:
THE FRONT WHEEL WELL LINERS WILL DETACH FROM THE BODY OF THE VEHICLE. THE RETAINER CLIPS WOULD BREAK AND THE FELT LINER WOULD BE LODGED AGAINST THE ENGINE/TRANSMISSION COMPONENTS. THIS ALSO ALLOWS DEBRIS TO COME IN CONTACT WITH THE ENGINE BAY AND TRANSMISSION WHICH COULD CAUSE DAMAGE AND MALFUNCTIONS AS WELL AS PREMATURE WEAR AND TEAR.
Mfg Campaign: 11124748
Recall Date: Sep 6, 2018
Maserati North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
POWER TRUNK DOES NOT HAVE SAFETY STOP SENSOR. MY WIFE WAS GRABBING THINGS FROM THE TRUNK WHEN THE TRUNK LID STARTED CLOSING AND DOES NOT STOP WHEN IT WAS CLOSING ON HER HEAD. SHE WAS ABLE TO FORCE HERSELF OUT AND THE TRUNK LID CONTINUED TO CLOSE. THIS IS A MAJOR SAFETY CONCERN AS IT CAN CLOSE ON ANYONE INCLUDING CHILDREN WITHOUT A SAFETY FEATURE TO STOP AND REOPEN WHEN SENSING PRESSURE.
Corrective Action:
POWER TRUNK DOES NOT HAVE SAFETY STOP SENSOR. MY WIFE WAS GRABBING THINGS FROM THE TRUNK WHEN THE TRUNK LID STARTED CLOSING AND DOES NOT STOP WHEN IT WAS CLOSING ON HER HEAD. SHE WAS ABLE TO FORCE HERSELF OUT AND THE TRUNK LID CONTINUED TO CLOSE. THIS IS A MAJOR SAFETY CONCERN AS IT CAN CLOSE ON ANYONE INCLUDING CHILDREN WITHOUT A SAFETY FEATURE TO STOP AND REOPEN WHEN SENSING PRESSURE.
Additional Notes:
POWER TRUNK DOES NOT HAVE SAFETY STOP SENSOR. MY WIFE WAS GRABBING THINGS FROM THE TRUNK WHEN THE TRUNK LID STARTED CLOSING AND DOES NOT STOP WHEN IT WAS CLOSING ON HER HEAD. SHE WAS ABLE TO FORCE HERSELF OUT AND THE TRUNK LID CONTINUED TO CLOSE. THIS IS A MAJOR SAFETY CONCERN AS IT CAN CLOSE ON ANYONE INCLUDING CHILDREN WITHOUT A SAFETY FEATURE TO STOP AND REOPEN WHEN SENSING PRESSURE.
Mfg Campaign: 11098928
Recall Date: May 31, 2018
Maserati North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY COMPLAINT IS REGARDING MY 2017 MASERATI GHIBLI SQ4. WHILE IN STOP AND GO TRAFFIC OR AT STOP LIGHT THE CAR SHUTS DOWN AND PUTS ITSELF IN NEUTRAL. THE PROBLEM IS INTERMITTENT AND HAPPENS ROUGHLY ONCE A MONTH. THIS IS A KNOWN ISSUE ON THE 2017 LAVANTE WHICH SHARES THE SAME ENGINE AND STOP START SYSTEM WITH THE 2017 GHIBLI. BUT FOR SOME REASON MASERATI HAS ISSUED A RECALL ONLY ON THE LEVANTE NOT THE GHIBLI. THE CAR HAS BEEN INTO SERVICE FOR THIS ISSUE 5 TIMES IN 9 MONTHS. RUSNAK MY DEALERSHIP HERE IN PASADENA, CA SAYS THAT THERE IS NO CURRENT FIX FOR THIS ISSUE. TWO DAYS AGO I WAS GOING UP A BRIDGE IN STOP AND GO TRAFFIC. THE CAR SHUT OFF WHILE STOPSED IN TRAFFIC, WHEN I RELEASED THE BRAKE THE CAR STALLED AND ROLLED BACKWARDS. I BELIEVE THE FREQUENT STALLING IS DUE TO A FAULTY START STOP FUEL SAVING SYSTEM. BEFORE I MAKE A LEFT TURN I HAVE TO DISABLE THE STOP START SYSTEM FOR FEAR THAT THE CAR WILL STALL LEAVING ME VULNERABLE TO AN ACCIDENT FROM ON COMING TRAFFIC.
Corrective Action:
MY COMPLAINT IS REGARDING MY 2017 MASERATI GHIBLI SQ4. WHILE IN STOP AND GO TRAFFIC OR AT STOP LIGHT THE CAR SHUTS DOWN AND PUTS ITSELF IN NEUTRAL. THE PROBLEM IS INTERMITTENT AND HAPPENS ROUGHLY ONCE A MONTH. THIS IS A KNOWN ISSUE ON THE 2017 LAVANTE WHICH SHARES THE SAME ENGINE AND STOP START SYSTEM WITH THE 2017 GHIBLI. BUT FOR SOME REASON MASERATI HAS ISSUED A RECALL ONLY ON THE LEVANTE NOT THE GHIBLI. THE CAR HAS BEEN INTO SERVICE FOR THIS ISSUE 5 TIMES IN 9 MONTHS. RUSNAK MY DEALERSHIP HERE IN PASADENA, CA SAYS THAT THERE IS NO CURRENT FIX FOR THIS ISSUE. TWO DAYS AGO I WAS GOING UP A BRIDGE IN STOP AND GO TRAFFIC. THE CAR SHUT OFF WHILE STOPSED IN TRAFFIC, WHEN I RELEASED THE BRAKE THE CAR STALLED AND ROLLED BACKWARDS. I BELIEVE THE FREQUENT STALLING IS DUE TO A FAULTY START STOP FUEL SAVING SYSTEM. BEFORE I MAKE A LEFT TURN I HAVE TO DISABLE THE STOP START SYSTEM FOR FEAR THAT THE CAR WILL STALL LEAVING ME VULNERABLE TO AN ACCIDENT FROM ON COMING TRAFFIC.
Additional Notes:
MY COMPLAINT IS REGARDING MY 2017 MASERATI GHIBLI SQ4. WHILE IN STOP AND GO TRAFFIC OR AT STOP LIGHT THE CAR SHUTS DOWN AND PUTS ITSELF IN NEUTRAL. THE PROBLEM IS INTERMITTENT AND HAPPENS ROUGHLY ONCE A MONTH. THIS IS A KNOWN ISSUE ON THE 2017 LAVANTE WHICH SHARES THE SAME ENGINE AND STOP START SYSTEM WITH THE 2017 GHIBLI. BUT FOR SOME REASON MASERATI HAS ISSUED A RECALL ONLY ON THE LEVANTE NOT THE GHIBLI. THE CAR HAS BEEN INTO SERVICE FOR THIS ISSUE 5 TIMES IN 9 MONTHS. RUSNAK MY DEALERSHIP HERE IN PASADENA, CA SAYS THAT THERE IS NO CURRENT FIX FOR THIS ISSUE. TWO DAYS AGO I WAS GOING UP A BRIDGE IN STOP AND GO TRAFFIC. THE CAR SHUT OFF WHILE STOPSED IN TRAFFIC, WHEN I RELEASED THE BRAKE THE CAR STALLED AND ROLLED BACKWARDS. I BELIEVE THE FREQUENT STALLING IS DUE TO A FAULTY START STOP FUEL SAVING SYSTEM. BEFORE I MAKE A LEFT TURN I HAVE TO DISABLE THE STOP START SYSTEM FOR FEAR THAT THE CAR WILL STALL LEAVING ME VULNERABLE TO AN ACCIDENT FROM ON COMING TRAFFIC.
Mfg Campaign: 11030757
Recall Date: Oct 1, 2017
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Valencia, CA • 36 yrs
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