Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2022 Outlander Sport vehicles equipped with continuously variable transmissions and mechanical key ignition systems. A software error in the transmission control unit (CVT-ECU) may incorrectly reduce the transmission gear ratio at high speeds, which can result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-004
Recall Date: Aug 2, 2022
Consumer Complaints
22 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 35 MPH, the vehicle was stalling and not accelerating as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Corrective Action:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 35 MPH, the vehicle was stalling and not accelerating as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Additional Notes:
The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 35 MPH, the vehicle was stalling and not accelerating as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Mfg Campaign: 11483298
Recall Date: Sep 7, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This was in a rental from National Car Rental from the Las Vegas airport. I was driving down the road at about 65-70 MPH when the vehicle's brakes just slammed on, and everything about the car just died. There was a huge groaning sound as it happened - kind of like when you are in 'park' and push the gas pedal and it revs really high. I tried shifting into neutral, nothing changed, and all the lights and functions of the car went out. I did my best to "direct" (couldn't steer) the car to the edge of the road. It was a busy remote highway, I was in the 'fast' lane. so could move over as far as I could to the other side of the white line while basically groaning to a halt. When I stopped all of the power shut down, the car would not restart and at first the battery and "service engine now" lights came off, then everything stopped. After a bit the battery came back on so I could at least charge my phone to use it to call for assistance. I have an email from National saying it appeared to be an engine malfunction. When this happened I was on Highway 93 between Las Vegas and Kingman Arizona (right around mile marker 30). It is a split highway with a dirt median. I was on the inside of the median. Fortunately when it happened there was no one directly behind me or they would have hit me. This is the main thoroughfare between NV and northern AZ here, so it is basically semi trucks going >70 mph the whole stretch. I had to sit in the car for 2 hours waiting for the tow truck to arrive. I did not get out of the car because I was more scared of distracting a driver and veering into me, whereas sitting in the car I was just as scared, but I thought at least I had an airbag if I was crashed into. I was honestly terrified the whole time. I sent numerous emails and made numerous calls that document all of this. I have pictures and video of the situation. The car was picked up by Jone's Towing from Kingman AZ.
Corrective Action:
This was in a rental from National Car Rental from the Las Vegas airport. I was driving down the road at about 65-70 MPH when the vehicle's brakes just slammed on, and everything about the car just died. There was a huge groaning sound as it happened - kind of like when you are in 'park' and push the gas pedal and it revs really high. I tried shifting into neutral, nothing changed, and all the lights and functions of the car went out. I did my best to "direct" (couldn't steer) the car to the edge of the road. It was a busy remote highway, I was in the 'fast' lane. so could move over as far as I could to the other side of the white line while basically groaning to a halt. When I stopped all of the power shut down, the car would not restart and at first the battery and "service engine now" lights came off, then everything stopped. After a bit the battery came back on so I could at least charge my phone to use it to call for assistance. I have an email from National saying it appeared to be an engine malfunction. When this happened I was on Highway 93 between Las Vegas and Kingman Arizona (right around mile marker 30). It is a split highway with a dirt median. I was on the inside of the median. Fortunately when it happened there was no one directly behind me or they would have hit me. This is the main thoroughfare between NV and northern AZ here, so it is basically semi trucks going >70 mph the whole stretch. I had to sit in the car for 2 hours waiting for the tow truck to arrive. I did not get out of the car because I was more scared of distracting a driver and veering into me, whereas sitting in the car I was just as scared, but I thought at least I had an airbag if I was crashed into. I was honestly terrified the whole time. I sent numerous emails and made numerous calls that document all of this. I have pictures and video of the situation. The car was picked up by Jone's Towing from Kingman AZ.
Additional Notes:
This was in a rental from National Car Rental from the Las Vegas airport. I was driving down the road at about 65-70 MPH when the vehicle's brakes just slammed on, and everything about the car just died. There was a huge groaning sound as it happened - kind of like when you are in 'park' and push the gas pedal and it revs really high. I tried shifting into neutral, nothing changed, and all the lights and functions of the car went out. I did my best to "direct" (couldn't steer) the car to the edge of the road. It was a busy remote highway, I was in the 'fast' lane. so could move over as far as I could to the other side of the white line while basically groaning to a halt. When I stopped all of the power shut down, the car would not restart and at first the battery and "service engine now" lights came off, then everything stopped. After a bit the battery came back on so I could at least charge my phone to use it to call for assistance. I have an email from National saying it appeared to be an engine malfunction. When this happened I was on Highway 93 between Las Vegas and Kingman Arizona (right around mile marker 30). It is a split highway with a dirt median. I was on the inside of the median. Fortunately when it happened there was no one directly behind me or they would have hit me. This is the main thoroughfare between NV and northern AZ here, so it is basically semi trucks going >70 mph the whole stretch. I had to sit in the car for 2 hours waiting for the tow truck to arrive. I did not get out of the car because I was more scared of distracting a driver and veering into me, whereas sitting in the car I was just as scared, but I thought at least I had an airbag if I was crashed into. I was honestly terrified the whole time. I sent numerous emails and made numerous calls that document all of this. I have pictures and video of the situation. The car was picked up by Jone's Towing from Kingman AZ.
Mfg Campaign: 11464938
Recall Date: May 17, 2022
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