Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R20A7
Recall Date: May 28, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles, previously remedied under recall number 17V-040. The door latch-lock cable may not have been routed properly in the rear door when the remedy was applied. As a result, the cable may interfere with the window regulator causing the rear passenger door to unlatch and inadvertently open without warning when the window is lowered.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles. The rear door latch/lock cable on the vehicles may have been improperly routed. As a result, lowering a rear window may inadvertently cause that door to unlatch and open.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
751 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR IS REVVING RPM'S BETWEEN 1500-3500 WHILE DRIVING A NORMAL SPEED OR ON CRUISE CONTROL ON A FLAT HIGHWAY. UPON TAKE OFF, THE CAR IS SLOW TO ENGAGE. CAR IS ALSO REVVING THE ENGINE, LIKE HITTING THE GAS WHILE IN NEUTRAL, EVEN THOUGH CAR IS IN MOTION. CAR HAS LESS THAN 53,000 MILES ON THE ODOMETER. ISSUES ARE WORSE ON A HIGHWAY SETTING. THIS HAS BEEN GOING ON OFF AND ON FOR A COUPLE OF MONTHS, BUT HAS GOTTEN WORSE THIS PAST WEEK. MEETING WITH THE LOCAL NISSAN DEALERSHIP NEXT WEEK FOR WHAT COULD BE A COSTLY ASSESSMENT. *TR
Corrective Action:
THE CAR IS REVVING RPM'S BETWEEN 1500-3500 WHILE DRIVING A NORMAL SPEED OR ON CRUISE CONTROL ON A FLAT HIGHWAY. UPON TAKE OFF, THE CAR IS SLOW TO ENGAGE. CAR IS ALSO REVVING THE ENGINE, LIKE HITTING THE GAS WHILE IN NEUTRAL, EVEN THOUGH CAR IS IN MOTION. CAR HAS LESS THAN 53,000 MILES ON THE ODOMETER. ISSUES ARE WORSE ON A HIGHWAY SETTING. THIS HAS BEEN GOING ON OFF AND ON FOR A COUPLE OF MONTHS, BUT HAS GOTTEN WORSE THIS PAST WEEK. MEETING WITH THE LOCAL NISSAN DEALERSHIP NEXT WEEK FOR WHAT COULD BE A COSTLY ASSESSMENT. *TR
Additional Notes:
THE CAR IS REVVING RPM'S BETWEEN 1500-3500 WHILE DRIVING A NORMAL SPEED OR ON CRUISE CONTROL ON A FLAT HIGHWAY. UPON TAKE OFF, THE CAR IS SLOW TO ENGAGE. CAR IS ALSO REVVING THE ENGINE, LIKE HITTING THE GAS WHILE IN NEUTRAL, EVEN THOUGH CAR IS IN MOTION. CAR HAS LESS THAN 53,000 MILES ON THE ODOMETER. ISSUES ARE WORSE ON A HIGHWAY SETTING. THIS HAS BEEN GOING ON OFF AND ON FOR A COUPLE OF MONTHS, BUT HAS GOTTEN WORSE THIS PAST WEEK. MEETING WITH THE LOCAL NISSAN DEALERSHIP NEXT WEEK FOR WHAT COULD BE A COSTLY ASSESSMENT. *TR
Mfg Campaign: 11330599
Recall Date: Jun 24, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DELAYED RESPONSE IN ACCELERATION. ALMOST CAUSED ACCIDENT ONTO ONCOMING TRAFFIC. AFTER DRIVING OVER 30 MINUTES AT THE FIRST STOP LIGHT IT ALWAYS TAKES 3 SECONDS EXTRA TO ACCELERATE. I AM PRESSING ACCELERATOR AND NO RPM NOR THE CAR MOVES. UNTIL IT KICKS IN AND FINALLY SHOTS FORWARD. LOTS OF PEOPLE ON INTERNET HAVING THE SAME PROBLEM WITH SIMILAR YEAR NISSANS . COULD BE A RECALL ISSUE. *TR
Corrective Action:
DELAYED RESPONSE IN ACCELERATION. ALMOST CAUSED ACCIDENT ONTO ONCOMING TRAFFIC. AFTER DRIVING OVER 30 MINUTES AT THE FIRST STOP LIGHT IT ALWAYS TAKES 3 SECONDS EXTRA TO ACCELERATE. I AM PRESSING ACCELERATOR AND NO RPM NOR THE CAR MOVES. UNTIL IT KICKS IN AND FINALLY SHOTS FORWARD. LOTS OF PEOPLE ON INTERNET HAVING THE SAME PROBLEM WITH SIMILAR YEAR NISSANS . COULD BE A RECALL ISSUE. *TR
Additional Notes:
DELAYED RESPONSE IN ACCELERATION. ALMOST CAUSED ACCIDENT ONTO ONCOMING TRAFFIC. AFTER DRIVING OVER 30 MINUTES AT THE FIRST STOP LIGHT IT ALWAYS TAKES 3 SECONDS EXTRA TO ACCELERATE. I AM PRESSING ACCELERATOR AND NO RPM NOR THE CAR MOVES. UNTIL IT KICKS IN AND FINALLY SHOTS FORWARD. LOTS OF PEOPLE ON INTERNET HAVING THE SAME PROBLEM WITH SIMILAR YEAR NISSANS . COULD BE A RECALL ISSUE. *TR
Mfg Campaign: 11329672
Recall Date: Jun 18, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING DOWN ROAD, CAR SHUDDERS AND THEN LOSS OF ALL POWER. TRANSAXLE HAS/HAD NO FORWARD OR REVERSE GEARS. NO WARNING OR DTC, JUST QUIT. DRIVING DOWN A CITY STREET FORTUNATELY WITH LITTLE TRAFFIC AT THE TIME. *TR
Corrective Action:
DRIVING DOWN ROAD, CAR SHUDDERS AND THEN LOSS OF ALL POWER. TRANSAXLE HAS/HAD NO FORWARD OR REVERSE GEARS. NO WARNING OR DTC, JUST QUIT. DRIVING DOWN A CITY STREET FORTUNATELY WITH LITTLE TRAFFIC AT THE TIME. *TR
Additional Notes:
DRIVING DOWN ROAD, CAR SHUDDERS AND THEN LOSS OF ALL POWER. TRANSAXLE HAS/HAD NO FORWARD OR REVERSE GEARS. NO WARNING OR DTC, JUST QUIT. DRIVING DOWN A CITY STREET FORTUNATELY WITH LITTLE TRAFFIC AT THE TIME. *TR
Mfg Campaign: 11329342
Recall Date: Jun 17, 2020
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY:HOOD
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 50 MPH, THE HOOD OPENED INDEPENDENTLY AND DAMAGED THE WINDSHIELD. THE DRIVER COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS TAKEN TO SOUTH SHORE NISSAN (200 SUNRISE HWY, AMITYVILLE, NY 11701), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,400. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 50 MPH, THE HOOD OPENED INDEPENDENTLY AND DAMAGED THE WINDSHIELD. THE DRIVER COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS TAKEN TO SOUTH SHORE NISSAN (200 SUNRISE HWY, AMITYVILLE, NY 11701), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,400. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 50 MPH, THE HOOD OPENED INDEPENDENTLY AND DAMAGED THE WINDSHIELD. THE DRIVER COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS TAKEN TO SOUTH SHORE NISSAN (200 SUNRISE HWY, AMITYVILLE, NY 11701), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,400. THE VIN WAS INVALID.
Mfg Campaign: 11329383
Recall Date: Jun 17, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN VEHICLE IS IDLE OR AT LIGHT OR STOP SIGN, WHILE USING CELL PHONE USB CORD AND A/C ON, THE VEHICLE HAS A DELAYED RESPONSE TIME WHEN TRYING TO ACCELERATE AND TAKES A FEW SECONDS TO REGISTER THAT I'M PRESSING THE ACCELERATOR BEFORE MOVING. *TR
Corrective Action:
WHEN VEHICLE IS IDLE OR AT LIGHT OR STOP SIGN, WHILE USING CELL PHONE USB CORD AND A/C ON, THE VEHICLE HAS A DELAYED RESPONSE TIME WHEN TRYING TO ACCELERATE AND TAKES A FEW SECONDS TO REGISTER THAT I'M PRESSING THE ACCELERATOR BEFORE MOVING. *TR
Additional Notes:
WHEN VEHICLE IS IDLE OR AT LIGHT OR STOP SIGN, WHILE USING CELL PHONE USB CORD AND A/C ON, THE VEHICLE HAS A DELAYED RESPONSE TIME WHEN TRYING TO ACCELERATE AND TAKES A FEW SECONDS TO REGISTER THAT I'M PRESSING THE ACCELERATOR BEFORE MOVING. *TR
Mfg Campaign: 11328631
Recall Date: Jun 13, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN VEHICLE IS IDLE OR AT LIGHT OR STOP SIGN, WHILE USING CELL PHONE USB CORD AND A/C ON, THE VEHICLE HAS A DELAYED RESPONSE TIME WHEN TRYING TO ACCELERATE AND TAKES A FEW SECONDS TO REGISTER THAT I'M PRESSING THE ACCELERATOR BEFORE MOVING. *TR
Corrective Action:
WHEN VEHICLE IS IDLE OR AT LIGHT OR STOP SIGN, WHILE USING CELL PHONE USB CORD AND A/C ON, THE VEHICLE HAS A DELAYED RESPONSE TIME WHEN TRYING TO ACCELERATE AND TAKES A FEW SECONDS TO REGISTER THAT I'M PRESSING THE ACCELERATOR BEFORE MOVING. *TR
Additional Notes:
WHEN VEHICLE IS IDLE OR AT LIGHT OR STOP SIGN, WHILE USING CELL PHONE USB CORD AND A/C ON, THE VEHICLE HAS A DELAYED RESPONSE TIME WHEN TRYING TO ACCELERATE AND TAKES A FEW SECONDS TO REGISTER THAT I'M PRESSING THE ACCELERATOR BEFORE MOVING. *TR
Mfg Campaign: 11328631
Recall Date: Jun 13, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE HAVE BEEN A TOTAL OF 4 RECALLS ON THIS CAR- I AM GETTING SICK OF IT. I HAVE HAD AT LEAST 1 REPAIRED, I WANT A GOOD DEAL FOR A TRADE-IN AT A NISSAN DEALERSHIP. *TR
Corrective Action:
THERE HAVE BEEN A TOTAL OF 4 RECALLS ON THIS CAR- I AM GETTING SICK OF IT. I HAVE HAD AT LEAST 1 REPAIRED, I WANT A GOOD DEAL FOR A TRADE-IN AT A NISSAN DEALERSHIP. *TR
Additional Notes:
THERE HAVE BEEN A TOTAL OF 4 RECALLS ON THIS CAR- I AM GETTING SICK OF IT. I HAVE HAD AT LEAST 1 REPAIRED, I WANT A GOOD DEAL FOR A TRADE-IN AT A NISSAN DEALERSHIP. *TR
Mfg Campaign: 11327912
Recall Date: Jun 9, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE HAVE BEEN A TOTAL OF 4 RECALLS ON THIS CAR- I AM GETTING SICK OF IT. I HAVE HAD AT LEAST 1 REPAIRED, I WANT A GOOD DEAL FOR A TRADE-IN AT A NISSAN DEALERSHIP. *TR
Corrective Action:
THERE HAVE BEEN A TOTAL OF 4 RECALLS ON THIS CAR- I AM GETTING SICK OF IT. I HAVE HAD AT LEAST 1 REPAIRED, I WANT A GOOD DEAL FOR A TRADE-IN AT A NISSAN DEALERSHIP. *TR
Additional Notes:
THERE HAVE BEEN A TOTAL OF 4 RECALLS ON THIS CAR- I AM GETTING SICK OF IT. I HAVE HAD AT LEAST 1 REPAIRED, I WANT A GOOD DEAL FOR A TRADE-IN AT A NISSAN DEALERSHIP. *TR
Mfg Campaign: 11327912
Recall Date: Jun 9, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS SLIPPING. PROBLEM STARTED ON OR AROUND 6/3/2020 WHILE DRIVING IN TOWN. CAR HAS ABOUT 80,XXX MILES ON IT. TOOK TO AUTOZONE AND GOT AN ENGINE CODE READOUT. *TR
Corrective Action:
TRANSMISSION IS SLIPPING. PROBLEM STARTED ON OR AROUND 6/3/2020 WHILE DRIVING IN TOWN. CAR HAS ABOUT 80,XXX MILES ON IT. TOOK TO AUTOZONE AND GOT AN ENGINE CODE READOUT. *TR
Additional Notes:
TRANSMISSION IS SLIPPING. PROBLEM STARTED ON OR AROUND 6/3/2020 WHILE DRIVING IN TOWN. CAR HAS ABOUT 80,XXX MILES ON IT. TOOK TO AUTOZONE AND GOT AN ENGINE CODE READOUT. *TR
Mfg Campaign: 11327949
Recall Date: Jun 9, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I COME TO AS STOP AND THEN TRY TO ACCELERATE AGAIN THE CAR WILL BE REAL SLUGGISH. IT HAS DELAYED ACCELERATION. IF I'M ON THE FREEWAY AND STOP AND THEN TRY TO ACCELERATE IT TAKES A LONG TIME SO TAKE OFF. I HAVE ALMOST CRASHED A FEW TIMES DUE TO THIS. IF I SHUT THE CAR OFF AND TURN IT BACK ON THEN IT RUNS LIKE NORMAL. BUT IF I STOP AND ACCELERATE IT DOES IT AGAIN. *TR
Corrective Action:
WHEN I COME TO AS STOP AND THEN TRY TO ACCELERATE AGAIN THE CAR WILL BE REAL SLUGGISH. IT HAS DELAYED ACCELERATION. IF I'M ON THE FREEWAY AND STOP AND THEN TRY TO ACCELERATE IT TAKES A LONG TIME SO TAKE OFF. I HAVE ALMOST CRASHED A FEW TIMES DUE TO THIS. IF I SHUT THE CAR OFF AND TURN IT BACK ON THEN IT RUNS LIKE NORMAL. BUT IF I STOP AND ACCELERATE IT DOES IT AGAIN. *TR
Additional Notes:
WHEN I COME TO AS STOP AND THEN TRY TO ACCELERATE AGAIN THE CAR WILL BE REAL SLUGGISH. IT HAS DELAYED ACCELERATION. IF I'M ON THE FREEWAY AND STOP AND THEN TRY TO ACCELERATE IT TAKES A LONG TIME SO TAKE OFF. I HAVE ALMOST CRASHED A FEW TIMES DUE TO THIS. IF I SHUT THE CAR OFF AND TURN IT BACK ON THEN IT RUNS LIKE NORMAL. BUT IF I STOP AND ACCELERATE IT DOES IT AGAIN. *TR
Mfg Campaign: 11327347
Recall Date: Jun 5, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER THE CAR HAS BEEN DRIVEN IN STOP & GO TRAFFIC, THERE CAN BE NO RESPONSE WHEN PRESSING THE GAS PEDAL. I CAN BE STOPPED AT A LIGHT, THEN PRESS THE GAS, AND NOTHING HAPPENS, UNTIL SUDDENLY IT WILL ENGAGE AND LURCH FORWARD. I WAS TOLD AT THE DEALERSHIP THAT THIS WAS A KNOWN PROBLEM WITH THE BRAKE RELAY SWITCH. THEY REPAIRED IT UNDER WARRANTY, BUT THE CAR CONTINUES TO HAVE THE PROBLEM. I TOOK IT BACK TO THE DEALERSHIP, THEY TOLD BE THEY 'REBOOTED THE SOFTWARE', BUT AGAIN, THE CAR STILL HAS THE PROBLEM. I WAS TOLD THERE WAS NOTHING ELSE TO THEY COULD DO UNLESS THERE WAS A "CODE" TO READ, BUT SINCE THE PROBLEM IS RANDOM AND INTERMITTENT, THERE IS NO CODE. I FEEL THIS IS A BIG SAFETY ISSUE. I HAVE BEEN STOPPED, WAITING ON A LEFT TURN, THEN TRY TO PROCEED, AND THE CAR DOESN'T MOVE FOR SEVERAL SECONDS,THEN HAVE ONCOMING TRAFFIC. I APPRECIATE YOUR INPUT. THANK YOU. *TR
Corrective Action:
AFTER THE CAR HAS BEEN DRIVEN IN STOP & GO TRAFFIC, THERE CAN BE NO RESPONSE WHEN PRESSING THE GAS PEDAL. I CAN BE STOPPED AT A LIGHT, THEN PRESS THE GAS, AND NOTHING HAPPENS, UNTIL SUDDENLY IT WILL ENGAGE AND LURCH FORWARD. I WAS TOLD AT THE DEALERSHIP THAT THIS WAS A KNOWN PROBLEM WITH THE BRAKE RELAY SWITCH. THEY REPAIRED IT UNDER WARRANTY, BUT THE CAR CONTINUES TO HAVE THE PROBLEM. I TOOK IT BACK TO THE DEALERSHIP, THEY TOLD BE THEY 'REBOOTED THE SOFTWARE', BUT AGAIN, THE CAR STILL HAS THE PROBLEM. I WAS TOLD THERE WAS NOTHING ELSE TO THEY COULD DO UNLESS THERE WAS A "CODE" TO READ, BUT SINCE THE PROBLEM IS RANDOM AND INTERMITTENT, THERE IS NO CODE. I FEEL THIS IS A BIG SAFETY ISSUE. I HAVE BEEN STOPPED, WAITING ON A LEFT TURN, THEN TRY TO PROCEED, AND THE CAR DOESN'T MOVE FOR SEVERAL SECONDS,THEN HAVE ONCOMING TRAFFIC. I APPRECIATE YOUR INPUT. THANK YOU. *TR
Additional Notes:
AFTER THE CAR HAS BEEN DRIVEN IN STOP & GO TRAFFIC, THERE CAN BE NO RESPONSE WHEN PRESSING THE GAS PEDAL. I CAN BE STOPPED AT A LIGHT, THEN PRESS THE GAS, AND NOTHING HAPPENS, UNTIL SUDDENLY IT WILL ENGAGE AND LURCH FORWARD. I WAS TOLD AT THE DEALERSHIP THAT THIS WAS A KNOWN PROBLEM WITH THE BRAKE RELAY SWITCH. THEY REPAIRED IT UNDER WARRANTY, BUT THE CAR CONTINUES TO HAVE THE PROBLEM. I TOOK IT BACK TO THE DEALERSHIP, THEY TOLD BE THEY 'REBOOTED THE SOFTWARE', BUT AGAIN, THE CAR STILL HAS THE PROBLEM. I WAS TOLD THERE WAS NOTHING ELSE TO THEY COULD DO UNLESS THERE WAS A "CODE" TO READ, BUT SINCE THE PROBLEM IS RANDOM AND INTERMITTENT, THERE IS NO CODE. I FEEL THIS IS A BIG SAFETY ISSUE. I HAVE BEEN STOPPED, WAITING ON A LEFT TURN, THEN TRY TO PROCEED, AND THE CAR DOESN'T MOVE FOR SEVERAL SECONDS,THEN HAVE ONCOMING TRAFFIC. I APPRECIATE YOUR INPUT. THANK YOU. *TR
Mfg Campaign: 11326487
Recall Date: May 29, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
AFTER THE CAR HAS BEEN DRIVEN IN STOP & GO TRAFFIC, THERE CAN BE NO RESPONSE WHEN PRESSING THE GAS PEDAL. I CAN BE STOPPED AT A LIGHT, THEN PRESS THE GAS, AND NOTHING HAPPENS, UNTIL SUDDENLY IT WILL ENGAGE AND LURCH FORWARD. I WAS TOLD AT THE DEALERSHIP THAT THIS WAS A KNOWN PROBLEM WITH THE BRAKE RELAY SWITCH. THEY REPAIRED IT UNDER WARRANTY, BUT THE CAR CONTINUES TO HAVE THE PROBLEM. I TOOK IT BACK TO THE DEALERSHIP, THEY TOLD BE THEY 'REBOOTED THE SOFTWARE', BUT AGAIN, THE CAR STILL HAS THE PROBLEM. I WAS TOLD THERE WAS NOTHING ELSE TO THEY COULD DO UNLESS THERE WAS A "CODE" TO READ, BUT SINCE THE PROBLEM IS RANDOM AND INTERMITTENT, THERE IS NO CODE. I FEEL THIS IS A BIG SAFETY ISSUE. I HAVE BEEN STOPPED, WAITING ON A LEFT TURN, THEN TRY TO PROCEED, AND THE CAR DOESN'T MOVE FOR SEVERAL SECONDS,THEN HAVE ONCOMING TRAFFIC. I APPRECIATE YOUR INPUT. THANK YOU. *TR
Corrective Action:
AFTER THE CAR HAS BEEN DRIVEN IN STOP & GO TRAFFIC, THERE CAN BE NO RESPONSE WHEN PRESSING THE GAS PEDAL. I CAN BE STOPPED AT A LIGHT, THEN PRESS THE GAS, AND NOTHING HAPPENS, UNTIL SUDDENLY IT WILL ENGAGE AND LURCH FORWARD. I WAS TOLD AT THE DEALERSHIP THAT THIS WAS A KNOWN PROBLEM WITH THE BRAKE RELAY SWITCH. THEY REPAIRED IT UNDER WARRANTY, BUT THE CAR CONTINUES TO HAVE THE PROBLEM. I TOOK IT BACK TO THE DEALERSHIP, THEY TOLD BE THEY 'REBOOTED THE SOFTWARE', BUT AGAIN, THE CAR STILL HAS THE PROBLEM. I WAS TOLD THERE WAS NOTHING ELSE TO THEY COULD DO UNLESS THERE WAS A "CODE" TO READ, BUT SINCE THE PROBLEM IS RANDOM AND INTERMITTENT, THERE IS NO CODE. I FEEL THIS IS A BIG SAFETY ISSUE. I HAVE BEEN STOPPED, WAITING ON A LEFT TURN, THEN TRY TO PROCEED, AND THE CAR DOESN'T MOVE FOR SEVERAL SECONDS,THEN HAVE ONCOMING TRAFFIC. I APPRECIATE YOUR INPUT. THANK YOU. *TR
Additional Notes:
AFTER THE CAR HAS BEEN DRIVEN IN STOP & GO TRAFFIC, THERE CAN BE NO RESPONSE WHEN PRESSING THE GAS PEDAL. I CAN BE STOPPED AT A LIGHT, THEN PRESS THE GAS, AND NOTHING HAPPENS, UNTIL SUDDENLY IT WILL ENGAGE AND LURCH FORWARD. I WAS TOLD AT THE DEALERSHIP THAT THIS WAS A KNOWN PROBLEM WITH THE BRAKE RELAY SWITCH. THEY REPAIRED IT UNDER WARRANTY, BUT THE CAR CONTINUES TO HAVE THE PROBLEM. I TOOK IT BACK TO THE DEALERSHIP, THEY TOLD BE THEY 'REBOOTED THE SOFTWARE', BUT AGAIN, THE CAR STILL HAS THE PROBLEM. I WAS TOLD THERE WAS NOTHING ELSE TO THEY COULD DO UNLESS THERE WAS A "CODE" TO READ, BUT SINCE THE PROBLEM IS RANDOM AND INTERMITTENT, THERE IS NO CODE. I FEEL THIS IS A BIG SAFETY ISSUE. I HAVE BEEN STOPPED, WAITING ON A LEFT TURN, THEN TRY TO PROCEED, AND THE CAR DOESN'T MOVE FOR SEVERAL SECONDS,THEN HAVE ONCOMING TRAFFIC. I APPRECIATE YOUR INPUT. THANK YOU. *TR
Mfg Campaign: 11326487
Recall Date: May 29, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR AFTER IT HAS WARMED UP FROM A STOP IT WILL NOT MOVE WHEN ACCELERATOR IS DEPRESSED , EVEN ALL THE WAY TO THE FLOOR, THEN WILL ALL OF A SUDDEN TAKE OFF EVEN PEEL OUT AND IF I CONTINUE TO DRIVE IT WILL START REVVING THE RPMS BUT BARELY MOVE. ONE TIME THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED THE SOLENOID #2 NEEDED TO BE REPLACED. ONCE THE CAR WAS TURNED OFF IT RESETS SOMEHOW AND WORKS FINE FOR A WHILE THEN DOES IT AGAIN. SO I WILL STOP AND RESTART THE CAR BEFORE I GET TO AN INTERSECTION SO I WON?T GET HIT BECAUSE MY CAR WON?T GO. IT WILL ALSO SHUDDER ON HILLS REGARDLESS OF BEING COLD OR HOT. DEFINITE SAFETY HAZARD AND MY DAUGHTER WANTS MY CAR SO BRINGING IT IN TO GET THE SOLENOIDS REPLACED AND TRANSMISSION FLUSHED TO SEE IF THIS FIXES THE ISSUE. REAR PASSENGER WINDOW HAS NEVER BEEN ABLE TO GO DOWN MUCH FROM DAY I BOUGHT IT, SO MAY BE RELATED TO DOOR OPENING RECALL , GUESS WE'LL SEE. *TR
Corrective Action:
MY CAR AFTER IT HAS WARMED UP FROM A STOP IT WILL NOT MOVE WHEN ACCELERATOR IS DEPRESSED , EVEN ALL THE WAY TO THE FLOOR, THEN WILL ALL OF A SUDDEN TAKE OFF EVEN PEEL OUT AND IF I CONTINUE TO DRIVE IT WILL START REVVING THE RPMS BUT BARELY MOVE. ONE TIME THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED THE SOLENOID #2 NEEDED TO BE REPLACED. ONCE THE CAR WAS TURNED OFF IT RESETS SOMEHOW AND WORKS FINE FOR A WHILE THEN DOES IT AGAIN. SO I WILL STOP AND RESTART THE CAR BEFORE I GET TO AN INTERSECTION SO I WON?T GET HIT BECAUSE MY CAR WON?T GO. IT WILL ALSO SHUDDER ON HILLS REGARDLESS OF BEING COLD OR HOT. DEFINITE SAFETY HAZARD AND MY DAUGHTER WANTS MY CAR SO BRINGING IT IN TO GET THE SOLENOIDS REPLACED AND TRANSMISSION FLUSHED TO SEE IF THIS FIXES THE ISSUE. REAR PASSENGER WINDOW HAS NEVER BEEN ABLE TO GO DOWN MUCH FROM DAY I BOUGHT IT, SO MAY BE RELATED TO DOOR OPENING RECALL , GUESS WE'LL SEE. *TR
Additional Notes:
MY CAR AFTER IT HAS WARMED UP FROM A STOP IT WILL NOT MOVE WHEN ACCELERATOR IS DEPRESSED , EVEN ALL THE WAY TO THE FLOOR, THEN WILL ALL OF A SUDDEN TAKE OFF EVEN PEEL OUT AND IF I CONTINUE TO DRIVE IT WILL START REVVING THE RPMS BUT BARELY MOVE. ONE TIME THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED THE SOLENOID #2 NEEDED TO BE REPLACED. ONCE THE CAR WAS TURNED OFF IT RESETS SOMEHOW AND WORKS FINE FOR A WHILE THEN DOES IT AGAIN. SO I WILL STOP AND RESTART THE CAR BEFORE I GET TO AN INTERSECTION SO I WON?T GET HIT BECAUSE MY CAR WON?T GO. IT WILL ALSO SHUDDER ON HILLS REGARDLESS OF BEING COLD OR HOT. DEFINITE SAFETY HAZARD AND MY DAUGHTER WANTS MY CAR SO BRINGING IT IN TO GET THE SOLENOIDS REPLACED AND TRANSMISSION FLUSHED TO SEE IF THIS FIXES THE ISSUE. REAR PASSENGER WINDOW HAS NEVER BEEN ABLE TO GO DOWN MUCH FROM DAY I BOUGHT IT, SO MAY BE RELATED TO DOOR OPENING RECALL , GUESS WE'LL SEE. *TR
Mfg Campaign: 11326162
Recall Date: May 27, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR AFTER IT HAS WARMED UP FROM A STOP IT WILL NOT MOVE WHEN ACCELERATOR IS DEPRESSED , EVEN ALL THE WAY TO THE FLOOR, THEN WILL ALL OF A SUDDEN TAKE OFF EVEN PEEL OUT AND IF I CONTINUE TO DRIVE IT WILL START REVVING THE RPMS BUT BARELY MOVE. ONE TIME THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED THE SOLENOID #2 NEEDED TO BE REPLACED. ONCE THE CAR WAS TURNED OFF IT RESETS SOMEHOW AND WORKS FINE FOR A WHILE THEN DOES IT AGAIN. SO I WILL STOP AND RESTART THE CAR BEFORE I GET TO AN INTERSECTION SO I WON?T GET HIT BECAUSE MY CAR WON?T GO. IT WILL ALSO SHUDDER ON HILLS REGARDLESS OF BEING COLD OR HOT. DEFINITE SAFETY HAZARD AND MY DAUGHTER WANTS MY CAR SO BRINGING IT IN TO GET THE SOLENOIDS REPLACED AND TRANSMISSION FLUSHED TO SEE IF THIS FIXES THE ISSUE. REAR PASSENGER WINDOW HAS NEVER BEEN ABLE TO GO DOWN MUCH FROM DAY I BOUGHT IT, SO MAY BE RELATED TO DOOR OPENING RECALL , GUESS WE'LL SEE. *TR
Corrective Action:
MY CAR AFTER IT HAS WARMED UP FROM A STOP IT WILL NOT MOVE WHEN ACCELERATOR IS DEPRESSED , EVEN ALL THE WAY TO THE FLOOR, THEN WILL ALL OF A SUDDEN TAKE OFF EVEN PEEL OUT AND IF I CONTINUE TO DRIVE IT WILL START REVVING THE RPMS BUT BARELY MOVE. ONE TIME THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED THE SOLENOID #2 NEEDED TO BE REPLACED. ONCE THE CAR WAS TURNED OFF IT RESETS SOMEHOW AND WORKS FINE FOR A WHILE THEN DOES IT AGAIN. SO I WILL STOP AND RESTART THE CAR BEFORE I GET TO AN INTERSECTION SO I WON?T GET HIT BECAUSE MY CAR WON?T GO. IT WILL ALSO SHUDDER ON HILLS REGARDLESS OF BEING COLD OR HOT. DEFINITE SAFETY HAZARD AND MY DAUGHTER WANTS MY CAR SO BRINGING IT IN TO GET THE SOLENOIDS REPLACED AND TRANSMISSION FLUSHED TO SEE IF THIS FIXES THE ISSUE. REAR PASSENGER WINDOW HAS NEVER BEEN ABLE TO GO DOWN MUCH FROM DAY I BOUGHT IT, SO MAY BE RELATED TO DOOR OPENING RECALL , GUESS WE'LL SEE. *TR
Additional Notes:
MY CAR AFTER IT HAS WARMED UP FROM A STOP IT WILL NOT MOVE WHEN ACCELERATOR IS DEPRESSED , EVEN ALL THE WAY TO THE FLOOR, THEN WILL ALL OF A SUDDEN TAKE OFF EVEN PEEL OUT AND IF I CONTINUE TO DRIVE IT WILL START REVVING THE RPMS BUT BARELY MOVE. ONE TIME THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED THE SOLENOID #2 NEEDED TO BE REPLACED. ONCE THE CAR WAS TURNED OFF IT RESETS SOMEHOW AND WORKS FINE FOR A WHILE THEN DOES IT AGAIN. SO I WILL STOP AND RESTART THE CAR BEFORE I GET TO AN INTERSECTION SO I WON?T GET HIT BECAUSE MY CAR WON?T GO. IT WILL ALSO SHUDDER ON HILLS REGARDLESS OF BEING COLD OR HOT. DEFINITE SAFETY HAZARD AND MY DAUGHTER WANTS MY CAR SO BRINGING IT IN TO GET THE SOLENOIDS REPLACED AND TRANSMISSION FLUSHED TO SEE IF THIS FIXES THE ISSUE. REAR PASSENGER WINDOW HAS NEVER BEEN ABLE TO GO DOWN MUCH FROM DAY I BOUGHT IT, SO MAY BE RELATED TO DOOR OPENING RECALL , GUESS WE'LL SEE. *TR
Mfg Campaign: 11326162
Recall Date: May 27, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE IS STALLING OUT WHILE DRIVING. STOPPING AT A LIGHT AND TAKING OFF THE VEHICLE WILL STALL AND TURN OFF. ATTEMPT TO RESTART IT CHOCKS I HAVE TO PRESS THE GAS TO PUT EXTRA FUEL IN AND IT WILL CATCH. PURCHASED NOV 16 2019 HAVE NOT PUT 3K MILES ON THE VEHICLE YET. *TR
Corrective Action:
VEHICLE IS STALLING OUT WHILE DRIVING. STOPPING AT A LIGHT AND TAKING OFF THE VEHICLE WILL STALL AND TURN OFF. ATTEMPT TO RESTART IT CHOCKS I HAVE TO PRESS THE GAS TO PUT EXTRA FUEL IN AND IT WILL CATCH. PURCHASED NOV 16 2019 HAVE NOT PUT 3K MILES ON THE VEHICLE YET. *TR
Additional Notes:
VEHICLE IS STALLING OUT WHILE DRIVING. STOPPING AT A LIGHT AND TAKING OFF THE VEHICLE WILL STALL AND TURN OFF. ATTEMPT TO RESTART IT CHOCKS I HAVE TO PRESS THE GAS TO PUT EXTRA FUEL IN AND IT WILL CATCH. PURCHASED NOV 16 2019 HAVE NOT PUT 3K MILES ON THE VEHICLE YET. *TR
Mfg Campaign: 11325926
Recall Date: May 26, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I COME TO A COMPLETE STOP MY TRANSMISSION COMPLETELY GIVES OUT AND I HAVE TO CUT OFF MY CAR IN TRAFFIC TO RESTART THE TRANSMISSION. THIS HAPPENS AS LONG AS I'M DRIVING MY CAR. I BRING IT TO THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. JUST A DISGRACE. *TR
Corrective Action:
WHEN I COME TO A COMPLETE STOP MY TRANSMISSION COMPLETELY GIVES OUT AND I HAVE TO CUT OFF MY CAR IN TRAFFIC TO RESTART THE TRANSMISSION. THIS HAPPENS AS LONG AS I'M DRIVING MY CAR. I BRING IT TO THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. JUST A DISGRACE. *TR
Additional Notes:
WHEN I COME TO A COMPLETE STOP MY TRANSMISSION COMPLETELY GIVES OUT AND I HAVE TO CUT OFF MY CAR IN TRAFFIC TO RESTART THE TRANSMISSION. THIS HAPPENS AS LONG AS I'M DRIVING MY CAR. I BRING IT TO THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. JUST A DISGRACE. *TR
Mfg Campaign: 11326077
Recall Date: May 26, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I COME TO A COMPLETE STOP MY TRANSMISSION COMPLETELY GIVES OUT AND I HAVE TO CUT OFF MY CAR IN TRAFFIC TO RESTART THE TRANSMISSION. THIS HAPPENS AS LONG AS I'M DRIVING MY CAR. I BRING IT TO THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. JUST A DISGRACE. *TR
Corrective Action:
WHEN I COME TO A COMPLETE STOP MY TRANSMISSION COMPLETELY GIVES OUT AND I HAVE TO CUT OFF MY CAR IN TRAFFIC TO RESTART THE TRANSMISSION. THIS HAPPENS AS LONG AS I'M DRIVING MY CAR. I BRING IT TO THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. JUST A DISGRACE. *TR
Additional Notes:
WHEN I COME TO A COMPLETE STOP MY TRANSMISSION COMPLETELY GIVES OUT AND I HAVE TO CUT OFF MY CAR IN TRAFFIC TO RESTART THE TRANSMISSION. THIS HAPPENS AS LONG AS I'M DRIVING MY CAR. I BRING IT TO THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. JUST A DISGRACE. *TR
Mfg Campaign: 11326077
Recall Date: May 26, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER FOR 3-4 SECONDS AND AN ABNORMALLY LOUD SOUND WAS HEARD COMING FROM THE VEHICLE. THERE WAS NO WARNING. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER FOR 3-4 SECONDS AND AN ABNORMALLY LOUD SOUND WAS HEARD COMING FROM THE VEHICLE. THERE WAS NO WARNING. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER FOR 3-4 SECONDS AND AN ABNORMALLY LOUD SOUND WAS HEARD COMING FROM THE VEHICLE. THERE WAS NO WARNING. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Mfg Campaign: 11324169
Recall Date: May 11, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
IF I STAY IDLE TO LONG AND GO TO TAP THE GAS THE CAR DOESN'T MOVE IT SLOWLY GLIDES THEN IT TAKES OFF REALLY FAST! I NOTICED WHEN I'M DOING SHORT STOPS OR IDLING OR SITTING ON A HILL IT DOES THIS! IT ALMOST SEEMS LIKE IT'S AIR IN THE TRANSMISSION THE WAY IT DOESN'T GO WHEN YOU TAP THE GAS! IT'S BEEN TIMES I'VE BEEN IN RUSH HOUR TRAFFIC AND MY CAR WOULDN'T MOVE I WAS WAS PRESSING THE GAS PEDAL TO THE FLOOR STILL WOULDN'T MOVE! SO I HAVE TO TURN THE CAR OFF WAIT ABOUT 20 SECONDS AND TURN IT BACK ON.
Corrective Action:
IF I STAY IDLE TO LONG AND GO TO TAP THE GAS THE CAR DOESN'T MOVE IT SLOWLY GLIDES THEN IT TAKES OFF REALLY FAST! I NOTICED WHEN I'M DOING SHORT STOPS OR IDLING OR SITTING ON A HILL IT DOES THIS! IT ALMOST SEEMS LIKE IT'S AIR IN THE TRANSMISSION THE WAY IT DOESN'T GO WHEN YOU TAP THE GAS! IT'S BEEN TIMES I'VE BEEN IN RUSH HOUR TRAFFIC AND MY CAR WOULDN'T MOVE I WAS WAS PRESSING THE GAS PEDAL TO THE FLOOR STILL WOULDN'T MOVE! SO I HAVE TO TURN THE CAR OFF WAIT ABOUT 20 SECONDS AND TURN IT BACK ON.
Additional Notes:
IF I STAY IDLE TO LONG AND GO TO TAP THE GAS THE CAR DOESN'T MOVE IT SLOWLY GLIDES THEN IT TAKES OFF REALLY FAST! I NOTICED WHEN I'M DOING SHORT STOPS OR IDLING OR SITTING ON A HILL IT DOES THIS! IT ALMOST SEEMS LIKE IT'S AIR IN THE TRANSMISSION THE WAY IT DOESN'T GO WHEN YOU TAP THE GAS! IT'S BEEN TIMES I'VE BEEN IN RUSH HOUR TRAFFIC AND MY CAR WOULDN'T MOVE I WAS WAS PRESSING THE GAS PEDAL TO THE FLOOR STILL WOULDN'T MOVE! SO I HAVE TO TURN THE CAR OFF WAIT ABOUT 20 SECONDS AND TURN IT BACK ON.
Mfg Campaign: 11323028
Recall Date: May 2, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LAST SUMMER I HAD AN ISSUE WITH THE BUTTERFLY VALVE ON THE EXHAUST SYSTEM. IT WAS A SATURDAY, I WAS ON MY WAY TO WORK AND THE ONLY PLACE THAT WAS OPEN AND THE CLOSEST WAS THE NISSAN DEALERSHIP. I TOOK IT IN THERE THEY FIXED IT, BUT THE REPAIRS WERE OVER 1 GRAND. I DON'T HAVE THAT KIND OF MONEY LYING AROUND SO I CALLED NISSAN CORPORATE TO ASK IF I CAN HAVE FINANCIAL ASSISTANCE. THEY SAID BECAUSE I DON'T SERVICE MY CAR AT THE DEALERSHIP THEY CAN NOT FINANCE ME AND HELP ME WITH IT. THE NISSAN DEALERSHIP IS OUT OF MY WAY TO GET IT SERVICED. SECOND ISSUE STARTED RECENTLY AND THAT IS WHEN I AM DRIVING MY CAR THERE IS NOT VERY GOOD ACCELERATION AND ONCE I HIT 20 MPH I START TO HEAR A WHINING NOISE. I DID SOME DIGGING IN SEVERAL ONLINE FORUMS AND THOSE WITH SIMILAR ISSUES HAVE BEEN TOLD ITS THE CVT TRANSMISSION. LAST WEEK I BARLEY WENT OVER 73,000 MILES ON MY ODOMETER. I DO NOT HAVE MONEY TO REPLACE AN ENTIRE TRANSMISSION, NOR DO I REALLY CARE TO. I WILL NEVER PURCHASE ANOTHER NISSAN AS LONG AS I LIVE. THERE COOPERATE CUSTOMER SERVICE SUCKS AS WELL AS THERE CVT TRANSMISSIONS!!
Corrective Action:
LAST SUMMER I HAD AN ISSUE WITH THE BUTTERFLY VALVE ON THE EXHAUST SYSTEM. IT WAS A SATURDAY, I WAS ON MY WAY TO WORK AND THE ONLY PLACE THAT WAS OPEN AND THE CLOSEST WAS THE NISSAN DEALERSHIP. I TOOK IT IN THERE THEY FIXED IT, BUT THE REPAIRS WERE OVER 1 GRAND. I DON'T HAVE THAT KIND OF MONEY LYING AROUND SO I CALLED NISSAN CORPORATE TO ASK IF I CAN HAVE FINANCIAL ASSISTANCE. THEY SAID BECAUSE I DON'T SERVICE MY CAR AT THE DEALERSHIP THEY CAN NOT FINANCE ME AND HELP ME WITH IT. THE NISSAN DEALERSHIP IS OUT OF MY WAY TO GET IT SERVICED. SECOND ISSUE STARTED RECENTLY AND THAT IS WHEN I AM DRIVING MY CAR THERE IS NOT VERY GOOD ACCELERATION AND ONCE I HIT 20 MPH I START TO HEAR A WHINING NOISE. I DID SOME DIGGING IN SEVERAL ONLINE FORUMS AND THOSE WITH SIMILAR ISSUES HAVE BEEN TOLD ITS THE CVT TRANSMISSION. LAST WEEK I BARLEY WENT OVER 73,000 MILES ON MY ODOMETER. I DO NOT HAVE MONEY TO REPLACE AN ENTIRE TRANSMISSION, NOR DO I REALLY CARE TO. I WILL NEVER PURCHASE ANOTHER NISSAN AS LONG AS I LIVE. THERE COOPERATE CUSTOMER SERVICE SUCKS AS WELL AS THERE CVT TRANSMISSIONS!!
Additional Notes:
LAST SUMMER I HAD AN ISSUE WITH THE BUTTERFLY VALVE ON THE EXHAUST SYSTEM. IT WAS A SATURDAY, I WAS ON MY WAY TO WORK AND THE ONLY PLACE THAT WAS OPEN AND THE CLOSEST WAS THE NISSAN DEALERSHIP. I TOOK IT IN THERE THEY FIXED IT, BUT THE REPAIRS WERE OVER 1 GRAND. I DON'T HAVE THAT KIND OF MONEY LYING AROUND SO I CALLED NISSAN CORPORATE TO ASK IF I CAN HAVE FINANCIAL ASSISTANCE. THEY SAID BECAUSE I DON'T SERVICE MY CAR AT THE DEALERSHIP THEY CAN NOT FINANCE ME AND HELP ME WITH IT. THE NISSAN DEALERSHIP IS OUT OF MY WAY TO GET IT SERVICED. SECOND ISSUE STARTED RECENTLY AND THAT IS WHEN I AM DRIVING MY CAR THERE IS NOT VERY GOOD ACCELERATION AND ONCE I HIT 20 MPH I START TO HEAR A WHINING NOISE. I DID SOME DIGGING IN SEVERAL ONLINE FORUMS AND THOSE WITH SIMILAR ISSUES HAVE BEEN TOLD ITS THE CVT TRANSMISSION. LAST WEEK I BARLEY WENT OVER 73,000 MILES ON MY ODOMETER. I DO NOT HAVE MONEY TO REPLACE AN ENTIRE TRANSMISSION, NOR DO I REALLY CARE TO. I WILL NEVER PURCHASE ANOTHER NISSAN AS LONG AS I LIVE. THERE COOPERATE CUSTOMER SERVICE SUCKS AS WELL AS THERE CVT TRANSMISSIONS!!
Mfg Campaign: 11322310
Recall Date: Apr 26, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury