Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R20A7
Recall Date: May 28, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles, previously remedied under recall number 17V-040. The door latch-lock cable may not have been routed properly in the rear door when the remedy was applied. As a result, the cable may interfere with the window regulator causing the rear passenger door to unlatch and inadvertently open without warning when the window is lowered.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles. The rear door latch/lock cable on the vehicles may have been improperly routed. As a result, lowering a rear window may inadvertently cause that door to unlatch and open.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 18, 2017
Consumer Complaints
481 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CVT transmission has gone out and it is a road Hazzard. The vehicle doesn't accelerate, jolts, and sputters. There was no warning or reason for a well maintained car under 97k mileage to be having this issue. Upon further investigation it is a common problem with Nissan but nothing is being done to get these cars fixed and off the road before there are bigger problems.
Corrective Action:
CVT transmission has gone out and it is a road Hazzard. The vehicle doesn't accelerate, jolts, and sputters. There was no warning or reason for a well maintained car under 97k mileage to be having this issue. Upon further investigation it is a common problem with Nissan but nothing is being done to get these cars fixed and off the road before there are bigger problems.
Additional Notes:
CVT transmission has gone out and it is a road Hazzard. The vehicle doesn't accelerate, jolts, and sputters. There was no warning or reason for a well maintained car under 97k mileage to be having this issue. Upon further investigation it is a common problem with Nissan but nothing is being done to get these cars fixed and off the road before there are bigger problems.
Mfg Campaign: 11567121
Recall Date: Jan 22, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag light came on with no previous conditions that should have caused that. Dealership in Dothan, AL originally said a bad connection under the passenger seat caused it. They supposedly cleaned the connection and reset the light. The airbag light came on again days later. The same dealership now says the entire passenger seat and airbags sensors/connections will have to be replaced at $2500+ out of pocket costs.
Corrective Action:
Airbag light came on with no previous conditions that should have caused that. Dealership in Dothan, AL originally said a bad connection under the passenger seat caused it. They supposedly cleaned the connection and reset the light. The airbag light came on again days later. The same dealership now says the entire passenger seat and airbags sensors/connections will have to be replaced at $2500+ out of pocket costs.
Additional Notes:
Airbag light came on with no previous conditions that should have caused that. Dealership in Dothan, AL originally said a bad connection under the passenger seat caused it. They supposedly cleaned the connection and reset the light. The airbag light came on again days later. The same dealership now says the entire passenger seat and airbags sensors/connections will have to be replaced at $2500+ out of pocket costs.
Mfg Campaign: 11560692
Recall Date: Dec 18, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Driver search airbag warning light illuminated Took vehicle to authorized Central Houston Nissan whi SCANNED VEHICLE AND FOUND DTC B0020-13 STORED IN AIRBAG SYSTEM. PRINTED AND FOLLOWED THE ESM DIAGNOSIS PROCEDURE AND PER ESM WILL NEED TO START REPLACING THE DRIVER SIDE AIRBAG MODULE WICH IS PART OF THE SEAT ASSY This is of no fault of my own and not the result of normal wear and tear. My car is not safe to drive and will not pass state inspection due to this safety hazard. Without costly repair which is not covered by Nissan, airbags will not function properly and pose significant road and passenger safety hazard
Corrective Action:
Driver search airbag warning light illuminated Took vehicle to authorized Central Houston Nissan whi SCANNED VEHICLE AND FOUND DTC B0020-13 STORED IN AIRBAG SYSTEM. PRINTED AND FOLLOWED THE ESM DIAGNOSIS PROCEDURE AND PER ESM WILL NEED TO START REPLACING THE DRIVER SIDE AIRBAG MODULE WICH IS PART OF THE SEAT ASSY This is of no fault of my own and not the result of normal wear and tear. My car is not safe to drive and will not pass state inspection due to this safety hazard. Without costly repair which is not covered by Nissan, airbags will not function properly and pose significant road and passenger safety hazard
Additional Notes:
Driver search airbag warning light illuminated Took vehicle to authorized Central Houston Nissan whi SCANNED VEHICLE AND FOUND DTC B0020-13 STORED IN AIRBAG SYSTEM. PRINTED AND FOLLOWED THE ESM DIAGNOSIS PROCEDURE AND PER ESM WILL NEED TO START REPLACING THE DRIVER SIDE AIRBAG MODULE WICH IS PART OF THE SEAT ASSY This is of no fault of my own and not the result of normal wear and tear. My car is not safe to drive and will not pass state inspection due to this safety hazard. Without costly repair which is not covered by Nissan, airbags will not function properly and pose significant road and passenger safety hazard
Mfg Campaign: 11558546
Recall Date: Dec 5, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
UNKNOWN; Someone rear-ended me Monday, Nov. 27, 2023 and damaged my driver side taillight/corner of bumper. It was an impact of about 20mph, and believed to be a result of black ice/the other driver following too closely. Today, Saturday, December 2, 2023 the airbag warning light appeared. It didn't come on with Monday's impact, so I am concerned that it could suddenly deploy while I am driving.
Corrective Action:
UNKNOWN; Someone rear-ended me Monday, Nov. 27, 2023 and damaged my driver side taillight/corner of bumper. It was an impact of about 20mph, and believed to be a result of black ice/the other driver following too closely. Today, Saturday, December 2, 2023 the airbag warning light appeared. It didn't come on with Monday's impact, so I am concerned that it could suddenly deploy while I am driving.
Additional Notes:
UNKNOWN; Someone rear-ended me Monday, Nov. 27, 2023 and damaged my driver side taillight/corner of bumper. It was an impact of about 20mph, and believed to be a result of black ice/the other driver following too closely. Today, Saturday, December 2, 2023 the airbag warning light appeared. It didn't come on with Monday's impact, so I am concerned that it could suddenly deploy while I am driving.
Mfg Campaign: 11558060
Recall Date: Dec 2, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple times the car will brake while triggering the forward collision warning, sending the car into a limp mode of 40mph. This occurs at a stop sign/light, or while passing a car. I had the part replaced and the problem continues.
Corrective Action:
Multiple times the car will brake while triggering the forward collision warning, sending the car into a limp mode of 40mph. This occurs at a stop sign/light, or while passing a car. I had the part replaced and the problem continues.
Additional Notes:
Multiple times the car will brake while triggering the forward collision warning, sending the car into a limp mode of 40mph. This occurs at a stop sign/light, or while passing a car. I had the part replaced and the problem continues.
Mfg Campaign: 11555979
Recall Date: Nov 20, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Multiple times the car will brake while triggering the forward collision warning, sending the car into a limp mode of 40mph. This occurs at a stop sign/light, or while passing a car. I had the part replaced and the problem continues.
Corrective Action:
Multiple times the car will brake while triggering the forward collision warning, sending the car into a limp mode of 40mph. This occurs at a stop sign/light, or while passing a car. I had the part replaced and the problem continues.
Additional Notes:
Multiple times the car will brake while triggering the forward collision warning, sending the car into a limp mode of 40mph. This occurs at a stop sign/light, or while passing a car. I had the part replaced and the problem continues.
Mfg Campaign: 11555979
Recall Date: Nov 20, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The inspection i change lamps the head light 2023 this year my car Still no warning the police officer
Corrective Action:
The inspection i change lamps the head light 2023 this year my car Still no warning the police officer
Additional Notes:
The inspection i change lamps the head light 2023 this year my car Still no warning the police officer
Mfg Campaign: 11555383
Recall Date: Nov 16, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My airbag malfunction light came on randomly. Never have I been involved in an accident. I have only had this vehicle for 2 years. I took it to Nissan dealership in Chandler AZ to have it inspected. They told me the recalls for Nissan Altimas only go up to 2016, mine is a 2017. This puts me, my passenger and my children at risk and it is not safe to drive. I have a teenager that was trying to learn how to drive with his permit and now due to this issue, it is not safe for him to do so. If there were recalls prior to the 2017 Nissan Altimas, obviously the 2017s are affected as well. Someone needs to address this issue asap.
Corrective Action:
My airbag malfunction light came on randomly. Never have I been involved in an accident. I have only had this vehicle for 2 years. I took it to Nissan dealership in Chandler AZ to have it inspected. They told me the recalls for Nissan Altimas only go up to 2016, mine is a 2017. This puts me, my passenger and my children at risk and it is not safe to drive. I have a teenager that was trying to learn how to drive with his permit and now due to this issue, it is not safe for him to do so. If there were recalls prior to the 2017 Nissan Altimas, obviously the 2017s are affected as well. Someone needs to address this issue asap.
Additional Notes:
My airbag malfunction light came on randomly. Never have I been involved in an accident. I have only had this vehicle for 2 years. I took it to Nissan dealership in Chandler AZ to have it inspected. They told me the recalls for Nissan Altimas only go up to 2016, mine is a 2017. This puts me, my passenger and my children at risk and it is not safe to drive. I have a teenager that was trying to learn how to drive with his permit and now due to this issue, it is not safe for him to do so. If there were recalls prior to the 2017 Nissan Altimas, obviously the 2017s are affected as well. Someone needs to address this issue asap.
Mfg Campaign: 11555179
Recall Date: Nov 15, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I am driving this vehicle, I get to a stop sign or red light or even stopping at a drive-through window and when I need to go the car will not accelerate I have to shut the car off and turn it back on to get it to accelerate and go. This keeps happening and is very dangerous especially when I have my children in the car. The car also has trouble shifting into gear and jerks when I get onto the hwy. The car dealership last year told me it was nothing that they could not locate any issue with the vehicle. No symptoms prior to failure of the car sometimes it does it and sometimes it doesn't
Corrective Action:
When I am driving this vehicle, I get to a stop sign or red light or even stopping at a drive-through window and when I need to go the car will not accelerate I have to shut the car off and turn it back on to get it to accelerate and go. This keeps happening and is very dangerous especially when I have my children in the car. The car also has trouble shifting into gear and jerks when I get onto the hwy. The car dealership last year told me it was nothing that they could not locate any issue with the vehicle. No symptoms prior to failure of the car sometimes it does it and sometimes it doesn't
Additional Notes:
When I am driving this vehicle, I get to a stop sign or red light or even stopping at a drive-through window and when I need to go the car will not accelerate I have to shut the car off and turn it back on to get it to accelerate and go. This keeps happening and is very dangerous especially when I have my children in the car. The car also has trouble shifting into gear and jerks when I get onto the hwy. The car dealership last year told me it was nothing that they could not locate any issue with the vehicle. No symptoms prior to failure of the car sometimes it does it and sometimes it doesn't
Mfg Campaign: 11551317
Recall Date: Oct 23, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When driving my Nissan I had stop at light/ stop sign.My car notify me with a check engine light. It wouldn't accelerate in a matter of seconds I was able to continue driving. I notice it happens every time I have to stop at lights and or stop signs frequently. It first started at about 85,000 miles. I bought it at 65,000 miles I still owe for the car I took it to Nissan and they told me that it no longer had a warranty for the transmission. It has alittle over 100,000 just think that if there's alot of consumers complaining about the same issue it needs to be investigated and stop selling it until the issue is corrected.. In my opinion..
Corrective Action:
When driving my Nissan I had stop at light/ stop sign.My car notify me with a check engine light. It wouldn't accelerate in a matter of seconds I was able to continue driving. I notice it happens every time I have to stop at lights and or stop signs frequently. It first started at about 85,000 miles. I bought it at 65,000 miles I still owe for the car I took it to Nissan and they told me that it no longer had a warranty for the transmission. It has alittle over 100,000 just think that if there's alot of consumers complaining about the same issue it needs to be investigated and stop selling it until the issue is corrected.. In my opinion..
Additional Notes:
When driving my Nissan I had stop at light/ stop sign.My car notify me with a check engine light. It wouldn't accelerate in a matter of seconds I was able to continue driving. I notice it happens every time I have to stop at lights and or stop signs frequently. It first started at about 85,000 miles. I bought it at 65,000 miles I still owe for the car I took it to Nissan and they told me that it no longer had a warranty for the transmission. It has alittle over 100,000 just think that if there's alot of consumers complaining about the same issue it needs to be investigated and stop selling it until the issue is corrected.. In my opinion..
Mfg Campaign: 11551207
Recall Date: Oct 21, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When driving my Nissan I had stop at light/ stop sign.My car notify me with a check engine light. It wouldn't accelerate in a matter of seconds I was able to continue driving. I notice it happens every time I have to stop at lights and or stop signs frequently. It first started at about 85,000 miles. I bought it at 65,000 miles I still owe for the car I took it to Nissan and they told me that it no longer had a warranty for the transmission. It has alittle over 100,000 just think that if there's alot of consumers complaining about the same issue it needs to be investigated and stop selling it until the issue is corrected.. In my opinion..
Corrective Action:
When driving my Nissan I had stop at light/ stop sign.My car notify me with a check engine light. It wouldn't accelerate in a matter of seconds I was able to continue driving. I notice it happens every time I have to stop at lights and or stop signs frequently. It first started at about 85,000 miles. I bought it at 65,000 miles I still owe for the car I took it to Nissan and they told me that it no longer had a warranty for the transmission. It has alittle over 100,000 just think that if there's alot of consumers complaining about the same issue it needs to be investigated and stop selling it until the issue is corrected.. In my opinion..
Additional Notes:
When driving my Nissan I had stop at light/ stop sign.My car notify me with a check engine light. It wouldn't accelerate in a matter of seconds I was able to continue driving. I notice it happens every time I have to stop at lights and or stop signs frequently. It first started at about 85,000 miles. I bought it at 65,000 miles I still owe for the car I took it to Nissan and they told me that it no longer had a warranty for the transmission. It has alittle over 100,000 just think that if there's alot of consumers complaining about the same issue it needs to be investigated and stop selling it until the issue is corrected.. In my opinion..
Mfg Campaign: 11551207
Recall Date: Oct 21, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When operating my Nissan Altima 2017 I was alerted with warning lamp annd it notified me to check engine and then it went away. The car started to jerk, also the car rpm’s went up and took it awhile to reset while at a stop light…I then parked the car and when I tried to start it, the shift would shift to drive and reverse but the car wouldn’t move…so I towed the car home and after almost 3 weeks I was able to save money to tow it to a Nissan dealership and they confirmed I needed a new cvt transmission…quoted me 7,800 for replacing and labor fees. I have read about the 2017 Nissan settlement after doing a lot of research on the vehicle, I need help with the next steps. Cause that price to fix it isn’t affordable for me while making car payments still. Car is still in my possession currently, just have to pay it to be towed back to my residence
Corrective Action:
When operating my Nissan Altima 2017 I was alerted with warning lamp annd it notified me to check engine and then it went away. The car started to jerk, also the car rpm’s went up and took it awhile to reset while at a stop light…I then parked the car and when I tried to start it, the shift would shift to drive and reverse but the car wouldn’t move…so I towed the car home and after almost 3 weeks I was able to save money to tow it to a Nissan dealership and they confirmed I needed a new cvt transmission…quoted me 7,800 for replacing and labor fees. I have read about the 2017 Nissan settlement after doing a lot of research on the vehicle, I need help with the next steps. Cause that price to fix it isn’t affordable for me while making car payments still. Car is still in my possession currently, just have to pay it to be towed back to my residence
Additional Notes:
When operating my Nissan Altima 2017 I was alerted with warning lamp annd it notified me to check engine and then it went away. The car started to jerk, also the car rpm’s went up and took it awhile to reset while at a stop light…I then parked the car and when I tried to start it, the shift would shift to drive and reverse but the car wouldn’t move…so I towed the car home and after almost 3 weeks I was able to save money to tow it to a Nissan dealership and they confirmed I needed a new cvt transmission…quoted me 7,800 for replacing and labor fees. I have read about the 2017 Nissan settlement after doing a lot of research on the vehicle, I need help with the next steps. Cause that price to fix it isn’t affordable for me while making car payments still. Car is still in my possession currently, just have to pay it to be towed back to my residence
Mfg Campaign: 11548779
Recall Date: Oct 7, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I experienced My 2017 Nissan Altima having a delay accelerating after I stop at lights then it took a couple of seconds of my foot pushing down on gas petal to get going with it taking off very fast! It happened 3 times in a 2 week timeframe, then on Sunday, 9/17/2023 my daughter was driving and I was the passenger and it happened 4 separate times in 1 hour! I took it into Nissan in Salem, NH , (where I purchased the vehicle), on 9/18/23 and it isn’t giving a Code so they say they can’t fix it until they get a code by replicating it! That is unacceptable because it happens sporadically so unless you give me a loaner car so they can drive it all the time that to see it happen. So right now my car is at that service place! I need a “loaner car” and for Nissan to FIX this problem NOW or I will be force to file a lawsuit and I will make sure everyone I know doesn’t buy a Nissan!
Corrective Action:
I experienced My 2017 Nissan Altima having a delay accelerating after I stop at lights then it took a couple of seconds of my foot pushing down on gas petal to get going with it taking off very fast! It happened 3 times in a 2 week timeframe, then on Sunday, 9/17/2023 my daughter was driving and I was the passenger and it happened 4 separate times in 1 hour! I took it into Nissan in Salem, NH , (where I purchased the vehicle), on 9/18/23 and it isn’t giving a Code so they say they can’t fix it until they get a code by replicating it! That is unacceptable because it happens sporadically so unless you give me a loaner car so they can drive it all the time that to see it happen. So right now my car is at that service place! I need a “loaner car” and for Nissan to FIX this problem NOW or I will be force to file a lawsuit and I will make sure everyone I know doesn’t buy a Nissan!
Additional Notes:
I experienced My 2017 Nissan Altima having a delay accelerating after I stop at lights then it took a couple of seconds of my foot pushing down on gas petal to get going with it taking off very fast! It happened 3 times in a 2 week timeframe, then on Sunday, 9/17/2023 my daughter was driving and I was the passenger and it happened 4 separate times in 1 hour! I took it into Nissan in Salem, NH , (where I purchased the vehicle), on 9/18/23 and it isn’t giving a Code so they say they can’t fix it until they get a code by replicating it! That is unacceptable because it happens sporadically so unless you give me a loaner car so they can drive it all the time that to see it happen. So right now my car is at that service place! I need a “loaner car” and for Nissan to FIX this problem NOW or I will be force to file a lawsuit and I will make sure everyone I know doesn’t buy a Nissan!
Mfg Campaign: 11546101
Recall Date: Sep 22, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I purchased my 2017 Nissan new and have always serviced it according to recommended guidelines. It has 31,103 miles on it and my airbag light came on and was blinking. I took it to Faulkner Nissan and was told I would have to pay 179.00 for diagnostic test which showed 2 codes one 00 for blinking light and 12 which online states requires a reset but I was told I need a new seat back assembly which would be $2700.00 and not covered under warranty. I have never had an accident and never had them deploy. This sounds bizarre to me considering the age and condition of the vehicle but am now seeing this same issue on multiple sites and feel this should be recalled due to the nature of the safety concern. I also requested a copy of the diagnostics and my request was denied.
Corrective Action:
I purchased my 2017 Nissan new and have always serviced it according to recommended guidelines. It has 31,103 miles on it and my airbag light came on and was blinking. I took it to Faulkner Nissan and was told I would have to pay 179.00 for diagnostic test which showed 2 codes one 00 for blinking light and 12 which online states requires a reset but I was told I need a new seat back assembly which would be $2700.00 and not covered under warranty. I have never had an accident and never had them deploy. This sounds bizarre to me considering the age and condition of the vehicle but am now seeing this same issue on multiple sites and feel this should be recalled due to the nature of the safety concern. I also requested a copy of the diagnostics and my request was denied.
Additional Notes:
I purchased my 2017 Nissan new and have always serviced it according to recommended guidelines. It has 31,103 miles on it and my airbag light came on and was blinking. I took it to Faulkner Nissan and was told I would have to pay 179.00 for diagnostic test which showed 2 codes one 00 for blinking light and 12 which online states requires a reset but I was told I need a new seat back assembly which would be $2700.00 and not covered under warranty. I have never had an accident and never had them deploy. This sounds bizarre to me considering the age and condition of the vehicle but am now seeing this same issue on multiple sites and feel this should be recalled due to the nature of the safety concern. I also requested a copy of the diagnostics and my request was denied.
Mfg Campaign: 11546120
Recall Date: Sep 22, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed as I was entering a highway and accelerating. The speed went from 45 mph to 0 in a matter of seconds. Once the car died, I could not put it in any gear, drive or reverse, and get the car to move.
Corrective Action:
The transmission failed as I was entering a highway and accelerating. The speed went from 45 mph to 0 in a matter of seconds. Once the car died, I could not put it in any gear, drive or reverse, and get the car to move.
Additional Notes:
The transmission failed as I was entering a highway and accelerating. The speed went from 45 mph to 0 in a matter of seconds. Once the car died, I could not put it in any gear, drive or reverse, and get the car to move.
Mfg Campaign: 11545279
Recall Date: Sep 18, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Lights just came on . Never had accident.
Corrective Action:
Lights just came on . Never had accident.
Additional Notes:
Lights just came on . Never had accident.
Mfg Campaign: 11543533
Recall Date: Sep 9, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Lights just came on . Never had accident.
Corrective Action:
Lights just came on . Never had accident.
Additional Notes:
Lights just came on . Never had accident.
Mfg Campaign: 11543533
Recall Date: Sep 9, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Called Nissan to advise them of how dangerous it was to drive my car because the transmission was not responding. All they read to me was it is your problem Nissan cannot repair your vehicle. I advice them of this problem way before my vehicle had 100k miles.
Corrective Action:
Called Nissan to advise them of how dangerous it was to drive my car because the transmission was not responding. All they read to me was it is your problem Nissan cannot repair your vehicle. I advice them of this problem way before my vehicle had 100k miles.
Additional Notes:
Called Nissan to advise them of how dangerous it was to drive my car because the transmission was not responding. All they read to me was it is your problem Nissan cannot repair your vehicle. I advice them of this problem way before my vehicle had 100k miles.
Mfg Campaign: 11543136
Recall Date: Sep 7, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My vehicle had 46,765 miles on it when the airbag warning light came on. I contacted Nissan dealer in Oak Ridge TN (where I purchased the vehicle 1/18) and the stored code they found was B0020-13. I had purchased the extended warranty and my paperwork showed 72 months with replacement vehicle provided and 100.00 deductible. I was told they had to clear it through finance prior to ordering the part. I waited 5 days and had to contact Nissan to see if they were going to fix it. I was told it was approved and they had the part (but failed to contact me). When I asked about a replacement vehicle as I had already gone 5 days without a vehicle as I felt it was not safe to drive I was told unless the repair took over 4 hours it did not qualify for a replacement vehicle. They replaced the Left seat back/side air bag assembly. My concern is it was over 2200.00 for the part not including labor on a car that had less than 50,000 miles. I was lucky I had purchased the extended warranty so my out of pocket was 100.00. However, I should mention that the warranty at the time of purchase was 2,100.00. Had I driven the vehicle and been in an accident one of my airbags would not have deployed. This is a safety feature and should not need an extended warrranty to cover repair.
Corrective Action:
My vehicle had 46,765 miles on it when the airbag warning light came on. I contacted Nissan dealer in Oak Ridge TN (where I purchased the vehicle 1/18) and the stored code they found was B0020-13. I had purchased the extended warranty and my paperwork showed 72 months with replacement vehicle provided and 100.00 deductible. I was told they had to clear it through finance prior to ordering the part. I waited 5 days and had to contact Nissan to see if they were going to fix it. I was told it was approved and they had the part (but failed to contact me). When I asked about a replacement vehicle as I had already gone 5 days without a vehicle as I felt it was not safe to drive I was told unless the repair took over 4 hours it did not qualify for a replacement vehicle. They replaced the Left seat back/side air bag assembly. My concern is it was over 2200.00 for the part not including labor on a car that had less than 50,000 miles. I was lucky I had purchased the extended warranty so my out of pocket was 100.00. However, I should mention that the warranty at the time of purchase was 2,100.00. Had I driven the vehicle and been in an accident one of my airbags would not have deployed. This is a safety feature and should not need an extended warrranty to cover repair.
Additional Notes:
My vehicle had 46,765 miles on it when the airbag warning light came on. I contacted Nissan dealer in Oak Ridge TN (where I purchased the vehicle 1/18) and the stored code they found was B0020-13. I had purchased the extended warranty and my paperwork showed 72 months with replacement vehicle provided and 100.00 deductible. I was told they had to clear it through finance prior to ordering the part. I waited 5 days and had to contact Nissan to see if they were going to fix it. I was told it was approved and they had the part (but failed to contact me). When I asked about a replacement vehicle as I had already gone 5 days without a vehicle as I felt it was not safe to drive I was told unless the repair took over 4 hours it did not qualify for a replacement vehicle. They replaced the Left seat back/side air bag assembly. My concern is it was over 2200.00 for the part not including labor on a car that had less than 50,000 miles. I was lucky I had purchased the extended warranty so my out of pocket was 100.00. However, I should mention that the warranty at the time of purchase was 2,100.00. Had I driven the vehicle and been in an accident one of my airbags would not have deployed. This is a safety feature and should not need an extended warrranty to cover repair.
Mfg Campaign: 11540991
Recall Date: Aug 27, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My car only has about 113,000 miles and the CVT transmission is completely ruined. It’ll cost me over $3,200 to repair, and this is a very common and known issue to Nissan. See other Class Action Lawsuits.
Corrective Action:
My car only has about 113,000 miles and the CVT transmission is completely ruined. It’ll cost me over $3,200 to repair, and this is a very common and known issue to Nissan. See other Class Action Lawsuits.
Additional Notes:
My car only has about 113,000 miles and the CVT transmission is completely ruined. It’ll cost me over $3,200 to repair, and this is a very common and known issue to Nissan. See other Class Action Lawsuits.
Mfg Campaign: 11540557
Recall Date: Aug 24, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury