Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R20A7
Recall Date: May 28, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
300 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE ATTEMPTING TO PROCEED AFTER A STOP SIGN WARNING LIGHTS CAME ON DASH INCLUDING THE BATTERY LIGHT. I PUT ON MY HAZARD LIGHTS. WHEN I PRESSED THE GAS THE CAR MADE NO ACCELERATION NOISE AND DID NOT MOVE. THE CAR WAS IN DRIVE. I MADE SEVERAL ATTEMPTS TO MOVE FORWARD, BUT THE LIGHTS REMAINED AND THE CAR DID NOT MOVE. I HAD A FULL TANK IF GAS AND A RECENT OIL CHANGE. I THEN PUT THE CAR IN PARK, AND USED MY PUSH BUTTON TO TURN OFF THE CAR. I WAITED A FEW SECONDS AND RESTARTED THE CAR. IT DID START AND I WAS ABLE TO ACCELERATE NORMALLY. I WAS ON A SIDE STREET AND HAD BEEN DRIVING APPROXIMATELY 2 MINUTES.
Corrective Action:
WHILE ATTEMPTING TO PROCEED AFTER A STOP SIGN WARNING LIGHTS CAME ON DASH INCLUDING THE BATTERY LIGHT. I PUT ON MY HAZARD LIGHTS. WHEN I PRESSED THE GAS THE CAR MADE NO ACCELERATION NOISE AND DID NOT MOVE. THE CAR WAS IN DRIVE. I MADE SEVERAL ATTEMPTS TO MOVE FORWARD, BUT THE LIGHTS REMAINED AND THE CAR DID NOT MOVE. I HAD A FULL TANK IF GAS AND A RECENT OIL CHANGE. I THEN PUT THE CAR IN PARK, AND USED MY PUSH BUTTON TO TURN OFF THE CAR. I WAITED A FEW SECONDS AND RESTARTED THE CAR. IT DID START AND I WAS ABLE TO ACCELERATE NORMALLY. I WAS ON A SIDE STREET AND HAD BEEN DRIVING APPROXIMATELY 2 MINUTES.
Additional Notes:
WHILE ATTEMPTING TO PROCEED AFTER A STOP SIGN WARNING LIGHTS CAME ON DASH INCLUDING THE BATTERY LIGHT. I PUT ON MY HAZARD LIGHTS. WHEN I PRESSED THE GAS THE CAR MADE NO ACCELERATION NOISE AND DID NOT MOVE. THE CAR WAS IN DRIVE. I MADE SEVERAL ATTEMPTS TO MOVE FORWARD, BUT THE LIGHTS REMAINED AND THE CAR DID NOT MOVE. I HAD A FULL TANK IF GAS AND A RECENT OIL CHANGE. I THEN PUT THE CAR IN PARK, AND USED MY PUSH BUTTON TO TURN OFF THE CAR. I WAITED A FEW SECONDS AND RESTARTED THE CAR. IT DID START AND I WAS ABLE TO ACCELERATE NORMALLY. I WAS ON A SIDE STREET AND HAD BEEN DRIVING APPROXIMATELY 2 MINUTES.
Mfg Campaign: 11190328
Recall Date: Mar 20, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE ATTEMPTING TO PROCEED AFTER A STOP SIGN WARNING LIGHTS CAME ON DASH INCLUDING THE BATTERY LIGHT. I PUT ON MY HAZARD LIGHTS. WHEN I PRESSED THE GAS THE CAR MADE NO ACCELERATION NOISE AND DID NOT MOVE. THE CAR WAS IN DRIVE. I MADE SEVERAL ATTEMPTS TO MOVE FORWARD, BUT THE LIGHTS REMAINED AND THE CAR DID NOT MOVE. I HAD A FULL TANK IF GAS AND A RECENT OIL CHANGE. I THEN PUT THE CAR IN PARK, AND USED MY PUSH BUTTON TO TURN OFF THE CAR. I WAITED A FEW SECONDS AND RESTARTED THE CAR. IT DID START AND I WAS ABLE TO ACCELERATE NORMALLY. I WAS ON A SIDE STREET AND HAD BEEN DRIVING APPROXIMATELY 2 MINUTES.
Corrective Action:
WHILE ATTEMPTING TO PROCEED AFTER A STOP SIGN WARNING LIGHTS CAME ON DASH INCLUDING THE BATTERY LIGHT. I PUT ON MY HAZARD LIGHTS. WHEN I PRESSED THE GAS THE CAR MADE NO ACCELERATION NOISE AND DID NOT MOVE. THE CAR WAS IN DRIVE. I MADE SEVERAL ATTEMPTS TO MOVE FORWARD, BUT THE LIGHTS REMAINED AND THE CAR DID NOT MOVE. I HAD A FULL TANK IF GAS AND A RECENT OIL CHANGE. I THEN PUT THE CAR IN PARK, AND USED MY PUSH BUTTON TO TURN OFF THE CAR. I WAITED A FEW SECONDS AND RESTARTED THE CAR. IT DID START AND I WAS ABLE TO ACCELERATE NORMALLY. I WAS ON A SIDE STREET AND HAD BEEN DRIVING APPROXIMATELY 2 MINUTES.
Additional Notes:
WHILE ATTEMPTING TO PROCEED AFTER A STOP SIGN WARNING LIGHTS CAME ON DASH INCLUDING THE BATTERY LIGHT. I PUT ON MY HAZARD LIGHTS. WHEN I PRESSED THE GAS THE CAR MADE NO ACCELERATION NOISE AND DID NOT MOVE. THE CAR WAS IN DRIVE. I MADE SEVERAL ATTEMPTS TO MOVE FORWARD, BUT THE LIGHTS REMAINED AND THE CAR DID NOT MOVE. I HAD A FULL TANK IF GAS AND A RECENT OIL CHANGE. I THEN PUT THE CAR IN PARK, AND USED MY PUSH BUTTON TO TURN OFF THE CAR. I WAITED A FEW SECONDS AND RESTARTED THE CAR. IT DID START AND I WAS ABLE TO ACCELERATE NORMALLY. I WAS ON A SIDE STREET AND HAD BEEN DRIVING APPROXIMATELY 2 MINUTES.
Mfg Campaign: 11190328
Recall Date: Mar 20, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
A LAG WHEN ACCELERATING FROM A STOP. STEP ON THE ACCELERATOR AND FEEL A SLIGHT CLUNK BEFORE I START TO MOVE. TURNING OFF OVERDRIVE SEEMS TO GIVE A MORE SOLID START WITH NOT SO MUCH HESITATION. ALWAYS FEEL LIKE I NEED TO GENTLY ACCELERATE FROM STOP OR SOMETHING MIGHT BREAK
Corrective Action:
A LAG WHEN ACCELERATING FROM A STOP. STEP ON THE ACCELERATOR AND FEEL A SLIGHT CLUNK BEFORE I START TO MOVE. TURNING OFF OVERDRIVE SEEMS TO GIVE A MORE SOLID START WITH NOT SO MUCH HESITATION. ALWAYS FEEL LIKE I NEED TO GENTLY ACCELERATE FROM STOP OR SOMETHING MIGHT BREAK
Additional Notes:
A LAG WHEN ACCELERATING FROM A STOP. STEP ON THE ACCELERATOR AND FEEL A SLIGHT CLUNK BEFORE I START TO MOVE. TURNING OFF OVERDRIVE SEEMS TO GIVE A MORE SOLID START WITH NOT SO MUCH HESITATION. ALWAYS FEEL LIKE I NEED TO GENTLY ACCELERATE FROM STOP OR SOMETHING MIGHT BREAK
Mfg Campaign: 11183539
Recall Date: Mar 1, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SOME UNAUTHORIZED PERSON OPENED THE TRUNK BY A REMOTE DEVIC E. CAR WAS PARKED, ENGINE OFF.
Corrective Action:
SOME UNAUTHORIZED PERSON OPENED THE TRUNK BY A REMOTE DEVIC E. CAR WAS PARKED, ENGINE OFF.
Additional Notes:
SOME UNAUTHORIZED PERSON OPENED THE TRUNK BY A REMOTE DEVIC E. CAR WAS PARKED, ENGINE OFF.
Mfg Campaign: 11181272
Recall Date: Feb 20, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT RENTED A 2018 NISSAN ALTIMA. WHILE DRIVING 70 MPH, BETWEEN A GUARD RAIL AND A TRACTOR TRAILER, THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. HERTZ RENTAL CAR (LOCATED AT 2200 RENTAL CAR CENTER PKWY, ATLANTA, GA 30337, (404) 530-2925) WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,876. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT RENTED A 2018 NISSAN ALTIMA. WHILE DRIVING 70 MPH, BETWEEN A GUARD RAIL AND A TRACTOR TRAILER, THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. HERTZ RENTAL CAR (LOCATED AT 2200 RENTAL CAR CENTER PKWY, ATLANTA, GA 30337, (404) 530-2925) WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,876. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT RENTED A 2018 NISSAN ALTIMA. WHILE DRIVING 70 MPH, BETWEEN A GUARD RAIL AND A TRACTOR TRAILER, THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. HERTZ RENTAL CAR (LOCATED AT 2200 RENTAL CAR CENTER PKWY, ATLANTA, GA 30337, (404) 530-2925) WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,876. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11181042
Recall Date: Feb 19, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS IS AN ISSUE THAT HAS BEEN CONTINUOUSLY HAPPENING SINCE I PURCHASED THE VEHICLE WITH ABOUT 2500 MILES ON IT, IT CURRENTLY HAS ABOUT 6500 MILES ON IT. THE EMERGENCY BRAKING SYSTEM CONTINUES TO TURN ON AND OFF AT VARIOUS TIMES BUT HAS CONTINUED TO GET WORSE OVER THE FEW MONTHS THAT I HAVE OWNED IT. THE WORST SITUATION I HAVE HAD WAS RECENTLY ON A 300 MILE ROUND TRIP WHEN THE EMERGENCY BRAKING WOULD ACTIVATE AND DEACTIVATE EVERY FEW MINUTES, IN WHICH IT WOULD FLASH ON THE DASH SAYING THE SYSTEM WAS OBSTRUCTED, AND THE WARNING LIGHT SHOWING IT DEACTIVATED WOULD TURN ON, THE CRUISE CONTROL WOULD SHUT OFF AND A KEEPING SOUND WOULD TURN ON. THIS WAS HAPPENING WITH NO APPARENT PARTICULAR INCIDENT. THE TRIP TOOK SOME BACK ROADS, A LOT OF HIGHWAY (2 LANE AND 4 LANE) AND A MODERATE IN CITY DRIVING. THE WEATHER WAS CLEAR, THE SUN WAS OUT WITH PARTIAL CLOUDING, IT WAS AROUND 40 DEGREES OUTSIDE, THE ROADS WERE DRY, SOME WERE ROUGH SOME SMOOTH, OTHER THAN IN THE CITY THERE WAS LITTLE STOP AND GO TRAFFIC. THE WORST INCIDENT WAS DURING THE RETURN TRIP, WE WERE ON A 2 LANE HIGHWAY THAT WAS PRETTY SMOOTH. THERE WAS NO ONE IN FRONT OF US WE WERE DOING APPROXIMATELY 70MPH WITH TRAFFIC BEHIND US, WE HAD THE CRUISE CONTROL ON AND WERE JUST GOING ALONG A STRAIGHT FLAT STRETCH OF ROAD WHEN THE SYSTEM ONCE AGAIN DEACTIVATED, BEEPED THEN REACTIVATED AND BEEPED AND THEN SLAMMED ON THE BRAKES ON US. IT WAS ONLY AN INSTANT AND CREATED NO SITUATION OF DANGER BASED ON OUR POSITION, AND AS IT WAS INSTANT I WAS ABLE TO STEP ON THE GAS AGAIN AND WE ONLY DROPPED FROM 70 TO ABOUT 50MPH IN THE PERIOD. THIS WAS THE WORST SITUATION I HAVE RUN INTO WITH THE ISSUE SO I LOOKED IT UP ON THE INTERNET AND FOUND IT IS STATED AS AN ISSUE ON THE SENTRA. THIS UNEXPECTED DECELERATION ON A FREEWAY COULD HAVE BEEN A DEVASTATING ACCIDENT.
Corrective Action:
THIS IS AN ISSUE THAT HAS BEEN CONTINUOUSLY HAPPENING SINCE I PURCHASED THE VEHICLE WITH ABOUT 2500 MILES ON IT, IT CURRENTLY HAS ABOUT 6500 MILES ON IT. THE EMERGENCY BRAKING SYSTEM CONTINUES TO TURN ON AND OFF AT VARIOUS TIMES BUT HAS CONTINUED TO GET WORSE OVER THE FEW MONTHS THAT I HAVE OWNED IT. THE WORST SITUATION I HAVE HAD WAS RECENTLY ON A 300 MILE ROUND TRIP WHEN THE EMERGENCY BRAKING WOULD ACTIVATE AND DEACTIVATE EVERY FEW MINUTES, IN WHICH IT WOULD FLASH ON THE DASH SAYING THE SYSTEM WAS OBSTRUCTED, AND THE WARNING LIGHT SHOWING IT DEACTIVATED WOULD TURN ON, THE CRUISE CONTROL WOULD SHUT OFF AND A KEEPING SOUND WOULD TURN ON. THIS WAS HAPPENING WITH NO APPARENT PARTICULAR INCIDENT. THE TRIP TOOK SOME BACK ROADS, A LOT OF HIGHWAY (2 LANE AND 4 LANE) AND A MODERATE IN CITY DRIVING. THE WEATHER WAS CLEAR, THE SUN WAS OUT WITH PARTIAL CLOUDING, IT WAS AROUND 40 DEGREES OUTSIDE, THE ROADS WERE DRY, SOME WERE ROUGH SOME SMOOTH, OTHER THAN IN THE CITY THERE WAS LITTLE STOP AND GO TRAFFIC. THE WORST INCIDENT WAS DURING THE RETURN TRIP, WE WERE ON A 2 LANE HIGHWAY THAT WAS PRETTY SMOOTH. THERE WAS NO ONE IN FRONT OF US WE WERE DOING APPROXIMATELY 70MPH WITH TRAFFIC BEHIND US, WE HAD THE CRUISE CONTROL ON AND WERE JUST GOING ALONG A STRAIGHT FLAT STRETCH OF ROAD WHEN THE SYSTEM ONCE AGAIN DEACTIVATED, BEEPED THEN REACTIVATED AND BEEPED AND THEN SLAMMED ON THE BRAKES ON US. IT WAS ONLY AN INSTANT AND CREATED NO SITUATION OF DANGER BASED ON OUR POSITION, AND AS IT WAS INSTANT I WAS ABLE TO STEP ON THE GAS AGAIN AND WE ONLY DROPPED FROM 70 TO ABOUT 50MPH IN THE PERIOD. THIS WAS THE WORST SITUATION I HAVE RUN INTO WITH THE ISSUE SO I LOOKED IT UP ON THE INTERNET AND FOUND IT IS STATED AS AN ISSUE ON THE SENTRA. THIS UNEXPECTED DECELERATION ON A FREEWAY COULD HAVE BEEN A DEVASTATING ACCIDENT.
Additional Notes:
THIS IS AN ISSUE THAT HAS BEEN CONTINUOUSLY HAPPENING SINCE I PURCHASED THE VEHICLE WITH ABOUT 2500 MILES ON IT, IT CURRENTLY HAS ABOUT 6500 MILES ON IT. THE EMERGENCY BRAKING SYSTEM CONTINUES TO TURN ON AND OFF AT VARIOUS TIMES BUT HAS CONTINUED TO GET WORSE OVER THE FEW MONTHS THAT I HAVE OWNED IT. THE WORST SITUATION I HAVE HAD WAS RECENTLY ON A 300 MILE ROUND TRIP WHEN THE EMERGENCY BRAKING WOULD ACTIVATE AND DEACTIVATE EVERY FEW MINUTES, IN WHICH IT WOULD FLASH ON THE DASH SAYING THE SYSTEM WAS OBSTRUCTED, AND THE WARNING LIGHT SHOWING IT DEACTIVATED WOULD TURN ON, THE CRUISE CONTROL WOULD SHUT OFF AND A KEEPING SOUND WOULD TURN ON. THIS WAS HAPPENING WITH NO APPARENT PARTICULAR INCIDENT. THE TRIP TOOK SOME BACK ROADS, A LOT OF HIGHWAY (2 LANE AND 4 LANE) AND A MODERATE IN CITY DRIVING. THE WEATHER WAS CLEAR, THE SUN WAS OUT WITH PARTIAL CLOUDING, IT WAS AROUND 40 DEGREES OUTSIDE, THE ROADS WERE DRY, SOME WERE ROUGH SOME SMOOTH, OTHER THAN IN THE CITY THERE WAS LITTLE STOP AND GO TRAFFIC. THE WORST INCIDENT WAS DURING THE RETURN TRIP, WE WERE ON A 2 LANE HIGHWAY THAT WAS PRETTY SMOOTH. THERE WAS NO ONE IN FRONT OF US WE WERE DOING APPROXIMATELY 70MPH WITH TRAFFIC BEHIND US, WE HAD THE CRUISE CONTROL ON AND WERE JUST GOING ALONG A STRAIGHT FLAT STRETCH OF ROAD WHEN THE SYSTEM ONCE AGAIN DEACTIVATED, BEEPED THEN REACTIVATED AND BEEPED AND THEN SLAMMED ON THE BRAKES ON US. IT WAS ONLY AN INSTANT AND CREATED NO SITUATION OF DANGER BASED ON OUR POSITION, AND AS IT WAS INSTANT I WAS ABLE TO STEP ON THE GAS AGAIN AND WE ONLY DROPPED FROM 70 TO ABOUT 50MPH IN THE PERIOD. THIS WAS THE WORST SITUATION I HAVE RUN INTO WITH THE ISSUE SO I LOOKED IT UP ON THE INTERNET AND FOUND IT IS STATED AS AN ISSUE ON THE SENTRA. THIS UNEXPECTED DECELERATION ON A FREEWAY COULD HAVE BEEN A DEVASTATING ACCIDENT.
Mfg Campaign: 11171170
Recall Date: Jan 21, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS IS AN ISSUE THAT HAS BEEN CONTINUOUSLY HAPPENING SINCE I PURCHASED THE VEHICLE WITH ABOUT 2500 MILES ON IT, IT CURRENTLY HAS ABOUT 6500 MILES ON IT. THE EMERGENCY BRAKING SYSTEM CONTINUES TO TURN ON AND OFF AT VARIOUS TIMES BUT HAS CONTINUED TO GET WORSE OVER THE FEW MONTHS THAT I HAVE OWNED IT. THE WORST SITUATION I HAVE HAD WAS RECENTLY ON A 300 MILE ROUND TRIP WHEN THE EMERGENCY BRAKING WOULD ACTIVATE AND DEACTIVATE EVERY FEW MINUTES, IN WHICH IT WOULD FLASH ON THE DASH SAYING THE SYSTEM WAS OBSTRUCTED, AND THE WARNING LIGHT SHOWING IT DEACTIVATED WOULD TURN ON, THE CRUISE CONTROL WOULD SHUT OFF AND A KEEPING SOUND WOULD TURN ON. THIS WAS HAPPENING WITH NO APPARENT PARTICULAR INCIDENT. THE TRIP TOOK SOME BACK ROADS, A LOT OF HIGHWAY (2 LANE AND 4 LANE) AND A MODERATE IN CITY DRIVING. THE WEATHER WAS CLEAR, THE SUN WAS OUT WITH PARTIAL CLOUDING, IT WAS AROUND 40 DEGREES OUTSIDE, THE ROADS WERE DRY, SOME WERE ROUGH SOME SMOOTH, OTHER THAN IN THE CITY THERE WAS LITTLE STOP AND GO TRAFFIC. THE WORST INCIDENT WAS DURING THE RETURN TRIP, WE WERE ON A 2 LANE HIGHWAY THAT WAS PRETTY SMOOTH. THERE WAS NO ONE IN FRONT OF US WE WERE DOING APPROXIMATELY 70MPH WITH TRAFFIC BEHIND US, WE HAD THE CRUISE CONTROL ON AND WERE JUST GOING ALONG A STRAIGHT FLAT STRETCH OF ROAD WHEN THE SYSTEM ONCE AGAIN DEACTIVATED, BEEPED THEN REACTIVATED AND BEEPED AND THEN SLAMMED ON THE BRAKES ON US. IT WAS ONLY AN INSTANT AND CREATED NO SITUATION OF DANGER BASED ON OUR POSITION, AND AS IT WAS INSTANT I WAS ABLE TO STEP ON THE GAS AGAIN AND WE ONLY DROPPED FROM 70 TO ABOUT 50MPH IN THE PERIOD. THIS WAS THE WORST SITUATION I HAVE RUN INTO WITH THE ISSUE SO I LOOKED IT UP ON THE INTERNET AND FOUND IT IS STATED AS AN ISSUE ON THE SENTRA. THIS UNEXPECTED DECELERATION ON A FREEWAY COULD HAVE BEEN A DEVASTATING ACCIDENT.
Corrective Action:
THIS IS AN ISSUE THAT HAS BEEN CONTINUOUSLY HAPPENING SINCE I PURCHASED THE VEHICLE WITH ABOUT 2500 MILES ON IT, IT CURRENTLY HAS ABOUT 6500 MILES ON IT. THE EMERGENCY BRAKING SYSTEM CONTINUES TO TURN ON AND OFF AT VARIOUS TIMES BUT HAS CONTINUED TO GET WORSE OVER THE FEW MONTHS THAT I HAVE OWNED IT. THE WORST SITUATION I HAVE HAD WAS RECENTLY ON A 300 MILE ROUND TRIP WHEN THE EMERGENCY BRAKING WOULD ACTIVATE AND DEACTIVATE EVERY FEW MINUTES, IN WHICH IT WOULD FLASH ON THE DASH SAYING THE SYSTEM WAS OBSTRUCTED, AND THE WARNING LIGHT SHOWING IT DEACTIVATED WOULD TURN ON, THE CRUISE CONTROL WOULD SHUT OFF AND A KEEPING SOUND WOULD TURN ON. THIS WAS HAPPENING WITH NO APPARENT PARTICULAR INCIDENT. THE TRIP TOOK SOME BACK ROADS, A LOT OF HIGHWAY (2 LANE AND 4 LANE) AND A MODERATE IN CITY DRIVING. THE WEATHER WAS CLEAR, THE SUN WAS OUT WITH PARTIAL CLOUDING, IT WAS AROUND 40 DEGREES OUTSIDE, THE ROADS WERE DRY, SOME WERE ROUGH SOME SMOOTH, OTHER THAN IN THE CITY THERE WAS LITTLE STOP AND GO TRAFFIC. THE WORST INCIDENT WAS DURING THE RETURN TRIP, WE WERE ON A 2 LANE HIGHWAY THAT WAS PRETTY SMOOTH. THERE WAS NO ONE IN FRONT OF US WE WERE DOING APPROXIMATELY 70MPH WITH TRAFFIC BEHIND US, WE HAD THE CRUISE CONTROL ON AND WERE JUST GOING ALONG A STRAIGHT FLAT STRETCH OF ROAD WHEN THE SYSTEM ONCE AGAIN DEACTIVATED, BEEPED THEN REACTIVATED AND BEEPED AND THEN SLAMMED ON THE BRAKES ON US. IT WAS ONLY AN INSTANT AND CREATED NO SITUATION OF DANGER BASED ON OUR POSITION, AND AS IT WAS INSTANT I WAS ABLE TO STEP ON THE GAS AGAIN AND WE ONLY DROPPED FROM 70 TO ABOUT 50MPH IN THE PERIOD. THIS WAS THE WORST SITUATION I HAVE RUN INTO WITH THE ISSUE SO I LOOKED IT UP ON THE INTERNET AND FOUND IT IS STATED AS AN ISSUE ON THE SENTRA. THIS UNEXPECTED DECELERATION ON A FREEWAY COULD HAVE BEEN A DEVASTATING ACCIDENT.
Additional Notes:
THIS IS AN ISSUE THAT HAS BEEN CONTINUOUSLY HAPPENING SINCE I PURCHASED THE VEHICLE WITH ABOUT 2500 MILES ON IT, IT CURRENTLY HAS ABOUT 6500 MILES ON IT. THE EMERGENCY BRAKING SYSTEM CONTINUES TO TURN ON AND OFF AT VARIOUS TIMES BUT HAS CONTINUED TO GET WORSE OVER THE FEW MONTHS THAT I HAVE OWNED IT. THE WORST SITUATION I HAVE HAD WAS RECENTLY ON A 300 MILE ROUND TRIP WHEN THE EMERGENCY BRAKING WOULD ACTIVATE AND DEACTIVATE EVERY FEW MINUTES, IN WHICH IT WOULD FLASH ON THE DASH SAYING THE SYSTEM WAS OBSTRUCTED, AND THE WARNING LIGHT SHOWING IT DEACTIVATED WOULD TURN ON, THE CRUISE CONTROL WOULD SHUT OFF AND A KEEPING SOUND WOULD TURN ON. THIS WAS HAPPENING WITH NO APPARENT PARTICULAR INCIDENT. THE TRIP TOOK SOME BACK ROADS, A LOT OF HIGHWAY (2 LANE AND 4 LANE) AND A MODERATE IN CITY DRIVING. THE WEATHER WAS CLEAR, THE SUN WAS OUT WITH PARTIAL CLOUDING, IT WAS AROUND 40 DEGREES OUTSIDE, THE ROADS WERE DRY, SOME WERE ROUGH SOME SMOOTH, OTHER THAN IN THE CITY THERE WAS LITTLE STOP AND GO TRAFFIC. THE WORST INCIDENT WAS DURING THE RETURN TRIP, WE WERE ON A 2 LANE HIGHWAY THAT WAS PRETTY SMOOTH. THERE WAS NO ONE IN FRONT OF US WE WERE DOING APPROXIMATELY 70MPH WITH TRAFFIC BEHIND US, WE HAD THE CRUISE CONTROL ON AND WERE JUST GOING ALONG A STRAIGHT FLAT STRETCH OF ROAD WHEN THE SYSTEM ONCE AGAIN DEACTIVATED, BEEPED THEN REACTIVATED AND BEEPED AND THEN SLAMMED ON THE BRAKES ON US. IT WAS ONLY AN INSTANT AND CREATED NO SITUATION OF DANGER BASED ON OUR POSITION, AND AS IT WAS INSTANT I WAS ABLE TO STEP ON THE GAS AGAIN AND WE ONLY DROPPED FROM 70 TO ABOUT 50MPH IN THE PERIOD. THIS WAS THE WORST SITUATION I HAVE RUN INTO WITH THE ISSUE SO I LOOKED IT UP ON THE INTERNET AND FOUND IT IS STATED AS AN ISSUE ON THE SENTRA. THIS UNEXPECTED DECELERATION ON A FREEWAY COULD HAVE BEEN A DEVASTATING ACCIDENT.
Mfg Campaign: 11171170
Recall Date: Jan 21, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT PURCHASED A LEMON (2017 NISSAN VEHICLE) AND SWAPPED IT OUT FOR A 2018 ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL IN THE 2018 ALTIMA MADE CLICKING AND POPPING NOISES WHEN TURNED, WHICH POSSIBLY WERE CAUSED BY THE LINKAGE IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN NISSAN DEALERS, BUT THEY CLAIMED THAT THERE WAS NOTHING TO REPAIR. THE CONTACT BELIEVED THAT THE ORIGINAL DEALER (DON DAVIS NISSAN, 1320 I-20 FRONTAGE ROAD, ARLINGTON, TX 76018, (877) 415-3218) WAS CONDUCTING UNETHICAL BUSINESS PRACTICES WITH HER VEHICLE TRANSACTIONS. THE CONTACT HAD BEEN IN TOUCH WITH SEVERAL AGENCIES, INCLUDING THE BETTER BUSINESS BUREAU, TO PLEAD HER CASE. THE FAILURE MILEAGE WAS 3,400.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT PURCHASED A LEMON (2017 NISSAN VEHICLE) AND SWAPPED IT OUT FOR A 2018 ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL IN THE 2018 ALTIMA MADE CLICKING AND POPPING NOISES WHEN TURNED, WHICH POSSIBLY WERE CAUSED BY THE LINKAGE IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN NISSAN DEALERS, BUT THEY CLAIMED THAT THERE WAS NOTHING TO REPAIR. THE CONTACT BELIEVED THAT THE ORIGINAL DEALER (DON DAVIS NISSAN, 1320 I-20 FRONTAGE ROAD, ARLINGTON, TX 76018, (877) 415-3218) WAS CONDUCTING UNETHICAL BUSINESS PRACTICES WITH HER VEHICLE TRANSACTIONS. THE CONTACT HAD BEEN IN TOUCH WITH SEVERAL AGENCIES, INCLUDING THE BETTER BUSINESS BUREAU, TO PLEAD HER CASE. THE FAILURE MILEAGE WAS 3,400.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT PURCHASED A LEMON (2017 NISSAN VEHICLE) AND SWAPPED IT OUT FOR A 2018 ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL IN THE 2018 ALTIMA MADE CLICKING AND POPPING NOISES WHEN TURNED, WHICH POSSIBLY WERE CAUSED BY THE LINKAGE IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN NISSAN DEALERS, BUT THEY CLAIMED THAT THERE WAS NOTHING TO REPAIR. THE CONTACT BELIEVED THAT THE ORIGINAL DEALER (DON DAVIS NISSAN, 1320 I-20 FRONTAGE ROAD, ARLINGTON, TX 76018, (877) 415-3218) WAS CONDUCTING UNETHICAL BUSINESS PRACTICES WITH HER VEHICLE TRANSACTIONS. THE CONTACT HAD BEEN IN TOUCH WITH SEVERAL AGENCIES, INCLUDING THE BETTER BUSINESS BUREAU, TO PLEAD HER CASE. THE FAILURE MILEAGE WAS 3,400.
Mfg Campaign: 11170755
Recall Date: Jan 18, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER HITTING BREAKS MANY TIMES AND SLAMMING THEM THE CAR WOULD STILL NOT STOP
Corrective Action:
AFTER HITTING BREAKS MANY TIMES AND SLAMMING THEM THE CAR WOULD STILL NOT STOP
Additional Notes:
AFTER HITTING BREAKS MANY TIMES AND SLAMMING THEM THE CAR WOULD STILL NOT STOP
Mfg Campaign: 11170798
Recall Date: Jan 18, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING DURING RAIN CONDITIONS, THE FORWARD RADAR REPEATEDLY DISABLES ITSELF WITH AN "OBSTRUCTION" WARNING, WHICH ALSO DISABLES THE AUTOMATIC EMERGENCY BRAKING FUNCTION. THIS ISSUE DOES NOT PRESENT DURING DRY WEATHER CONDITIONS, AND DOES NOT HAPPEN WHILE TRANSITING THROUGH A CAR WASH. THIS PROBLEM WAS FIRST NOTED IN OCTOBER 2018 WHEN DRIVING IN RAINY WEATHER FOR THE FIRST TIME. THE VEHICLE WAS NEW, WITH 00004 MILES ON THE ODOMETER, AT THE TIME OF FIRST POSSESSION IN MAY 2018. AS OF 1-10-2019, THE ODOMETER READS 14970.
Corrective Action:
WHILE DRIVING DURING RAIN CONDITIONS, THE FORWARD RADAR REPEATEDLY DISABLES ITSELF WITH AN "OBSTRUCTION" WARNING, WHICH ALSO DISABLES THE AUTOMATIC EMERGENCY BRAKING FUNCTION. THIS ISSUE DOES NOT PRESENT DURING DRY WEATHER CONDITIONS, AND DOES NOT HAPPEN WHILE TRANSITING THROUGH A CAR WASH. THIS PROBLEM WAS FIRST NOTED IN OCTOBER 2018 WHEN DRIVING IN RAINY WEATHER FOR THE FIRST TIME. THE VEHICLE WAS NEW, WITH 00004 MILES ON THE ODOMETER, AT THE TIME OF FIRST POSSESSION IN MAY 2018. AS OF 1-10-2019, THE ODOMETER READS 14970.
Additional Notes:
WHILE DRIVING DURING RAIN CONDITIONS, THE FORWARD RADAR REPEATEDLY DISABLES ITSELF WITH AN "OBSTRUCTION" WARNING, WHICH ALSO DISABLES THE AUTOMATIC EMERGENCY BRAKING FUNCTION. THIS ISSUE DOES NOT PRESENT DURING DRY WEATHER CONDITIONS, AND DOES NOT HAPPEN WHILE TRANSITING THROUGH A CAR WASH. THIS PROBLEM WAS FIRST NOTED IN OCTOBER 2018 WHEN DRIVING IN RAINY WEATHER FOR THE FIRST TIME. THE VEHICLE WAS NEW, WITH 00004 MILES ON THE ODOMETER, AT THE TIME OF FIRST POSSESSION IN MAY 2018. AS OF 1-10-2019, THE ODOMETER READS 14970.
Mfg Campaign: 11166368
Recall Date: Jan 10, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING DURING RAIN CONDITIONS, THE FORWARD RADAR REPEATEDLY DISABLES ITSELF WITH AN "OBSTRUCTION" WARNING, WHICH ALSO DISABLES THE AUTOMATIC EMERGENCY BRAKING FUNCTION. THIS ISSUE DOES NOT PRESENT DURING DRY WEATHER CONDITIONS, AND DOES NOT HAPPEN WHILE TRANSITING THROUGH A CAR WASH. THIS PROBLEM WAS FIRST NOTED IN OCTOBER 2018 WHEN DRIVING IN RAINY WEATHER FOR THE FIRST TIME. THE VEHICLE WAS NEW, WITH 00004 MILES ON THE ODOMETER, AT THE TIME OF FIRST POSSESSION IN MAY 2018. AS OF 1-10-2019, THE ODOMETER READS 14970.
Corrective Action:
WHILE DRIVING DURING RAIN CONDITIONS, THE FORWARD RADAR REPEATEDLY DISABLES ITSELF WITH AN "OBSTRUCTION" WARNING, WHICH ALSO DISABLES THE AUTOMATIC EMERGENCY BRAKING FUNCTION. THIS ISSUE DOES NOT PRESENT DURING DRY WEATHER CONDITIONS, AND DOES NOT HAPPEN WHILE TRANSITING THROUGH A CAR WASH. THIS PROBLEM WAS FIRST NOTED IN OCTOBER 2018 WHEN DRIVING IN RAINY WEATHER FOR THE FIRST TIME. THE VEHICLE WAS NEW, WITH 00004 MILES ON THE ODOMETER, AT THE TIME OF FIRST POSSESSION IN MAY 2018. AS OF 1-10-2019, THE ODOMETER READS 14970.
Additional Notes:
WHILE DRIVING DURING RAIN CONDITIONS, THE FORWARD RADAR REPEATEDLY DISABLES ITSELF WITH AN "OBSTRUCTION" WARNING, WHICH ALSO DISABLES THE AUTOMATIC EMERGENCY BRAKING FUNCTION. THIS ISSUE DOES NOT PRESENT DURING DRY WEATHER CONDITIONS, AND DOES NOT HAPPEN WHILE TRANSITING THROUGH A CAR WASH. THIS PROBLEM WAS FIRST NOTED IN OCTOBER 2018 WHEN DRIVING IN RAINY WEATHER FOR THE FIRST TIME. THE VEHICLE WAS NEW, WITH 00004 MILES ON THE ODOMETER, AT THE TIME OF FIRST POSSESSION IN MAY 2018. AS OF 1-10-2019, THE ODOMETER READS 14970.
Mfg Campaign: 11166368
Recall Date: Jan 10, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE FORWARD COLLISION AVOIDANCE SENSOR ACTIVATED AT RANDOM. THERE WERE NO VEHICLES IN FRONT OF THE CONTACT AT THE TIME. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED FOR THE PAST FIVE MONTHS ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO OAK RIDGE NISSAN (1549 OAK RIDGE TNPK, OAK RIDGE, TN 37830) ON SEPARATE OCCASIONS. THE DEALER TEST DROVE THE VEHICLE, BUT THE FAILURE DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34098344. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE FORWARD COLLISION AVOIDANCE SENSOR ACTIVATED AT RANDOM. THERE WERE NO VEHICLES IN FRONT OF THE CONTACT AT THE TIME. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED FOR THE PAST FIVE MONTHS ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO OAK RIDGE NISSAN (1549 OAK RIDGE TNPK, OAK RIDGE, TN 37830) ON SEPARATE OCCASIONS. THE DEALER TEST DROVE THE VEHICLE, BUT THE FAILURE DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34098344. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE FORWARD COLLISION AVOIDANCE SENSOR ACTIVATED AT RANDOM. THERE WERE NO VEHICLES IN FRONT OF THE CONTACT AT THE TIME. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED FOR THE PAST FIVE MONTHS ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO OAK RIDGE NISSAN (1549 OAK RIDGE TNPK, OAK RIDGE, TN 37830) ON SEPARATE OCCASIONS. THE DEALER TEST DROVE THE VEHICLE, BUT THE FAILURE DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34098344. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Mfg Campaign: 11164803
Recall Date: Jan 7, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FRONT RADAR AEB KEEPS GOING OUT, ALMOST THE REASON FOR MY VEHICLE TO NOT STOP IN AN EMERGENCY SITUATION. THIS FEATURE WAS THE COMPLETE REASON I BOUGHT IT NOW I FEEL LIKE IT IS DANGEROUS. I AM CONSIDERING ASKING FOR COMPLETE BUY OUT OF MY LOAN. I HAVE TAKEN THE CAR BACK 3 TIMES IN 3, NISSAN HAS NO ANSWERS OTHER THAN KEEP REPLACING FAULTY SENSOR WITH MORE FAULTY SENSOR.
Corrective Action:
THE FRONT RADAR AEB KEEPS GOING OUT, ALMOST THE REASON FOR MY VEHICLE TO NOT STOP IN AN EMERGENCY SITUATION. THIS FEATURE WAS THE COMPLETE REASON I BOUGHT IT NOW I FEEL LIKE IT IS DANGEROUS. I AM CONSIDERING ASKING FOR COMPLETE BUY OUT OF MY LOAN. I HAVE TAKEN THE CAR BACK 3 TIMES IN 3, NISSAN HAS NO ANSWERS OTHER THAN KEEP REPLACING FAULTY SENSOR WITH MORE FAULTY SENSOR.
Additional Notes:
THE FRONT RADAR AEB KEEPS GOING OUT, ALMOST THE REASON FOR MY VEHICLE TO NOT STOP IN AN EMERGENCY SITUATION. THIS FEATURE WAS THE COMPLETE REASON I BOUGHT IT NOW I FEEL LIKE IT IS DANGEROUS. I AM CONSIDERING ASKING FOR COMPLETE BUY OUT OF MY LOAN. I HAVE TAKEN THE CAR BACK 3 TIMES IN 3, NISSAN HAS NO ANSWERS OTHER THAN KEEP REPLACING FAULTY SENSOR WITH MORE FAULTY SENSOR.
Mfg Campaign: 11164713
Recall Date: Jan 3, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR WOULD NOT BRAKE AND HIT A POLE. THE VEHICLE IS SUPPOSED TO HAVE EMERGENCY BRAKES, BUT DID NOT WORK. OFTEN WOULD GET A MESSAGE ACROSS MY DASHBOARD SAYING IT WAS UNAVAILABLE.
Corrective Action:
CAR WOULD NOT BRAKE AND HIT A POLE. THE VEHICLE IS SUPPOSED TO HAVE EMERGENCY BRAKES, BUT DID NOT WORK. OFTEN WOULD GET A MESSAGE ACROSS MY DASHBOARD SAYING IT WAS UNAVAILABLE.
Additional Notes:
CAR WOULD NOT BRAKE AND HIT A POLE. THE VEHICLE IS SUPPOSED TO HAVE EMERGENCY BRAKES, BUT DID NOT WORK. OFTEN WOULD GET A MESSAGE ACROSS MY DASHBOARD SAYING IT WAS UNAVAILABLE.
Mfg Campaign: 11161700
Recall Date: Dec 15, 2018
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR WOULD NOT BRAKE AND HIT A POLE. THE VEHICLE IS SUPPOSED TO HAVE EMERGENCY BRAKES, BUT DID NOT WORK. OFTEN WOULD GET A MESSAGE ACROSS MY DASHBOARD SAYING IT WAS UNAVAILABLE.
Corrective Action:
CAR WOULD NOT BRAKE AND HIT A POLE. THE VEHICLE IS SUPPOSED TO HAVE EMERGENCY BRAKES, BUT DID NOT WORK. OFTEN WOULD GET A MESSAGE ACROSS MY DASHBOARD SAYING IT WAS UNAVAILABLE.
Additional Notes:
CAR WOULD NOT BRAKE AND HIT A POLE. THE VEHICLE IS SUPPOSED TO HAVE EMERGENCY BRAKES, BUT DID NOT WORK. OFTEN WOULD GET A MESSAGE ACROSS MY DASHBOARD SAYING IT WAS UNAVAILABLE.
Mfg Campaign: 11161700
Recall Date: Dec 15, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
AEB WILL NOT APPLY BRAKE WHEN NARROWLY MISSING A CAR THAT RAN A STOP SIGN.THE AEB "AUTOMATIC EMERGENCY BRAKING" DOES NOT WORK AT ANY TIME, OR ANY SITUATION. DEALERSHIP IN SHELBY,NC. NISSAN ,REFUSES TO FIX NOT EVEN JAD IT A MONTH YET. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
AEB WILL NOT APPLY BRAKE WHEN NARROWLY MISSING A CAR THAT RAN A STOP SIGN.THE AEB "AUTOMATIC EMERGENCY BRAKING" DOES NOT WORK AT ANY TIME, OR ANY SITUATION. DEALERSHIP IN SHELBY,NC. NISSAN ,REFUSES TO FIX NOT EVEN JAD IT A MONTH YET. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
AEB WILL NOT APPLY BRAKE WHEN NARROWLY MISSING A CAR THAT RAN A STOP SIGN.THE AEB "AUTOMATIC EMERGENCY BRAKING" DOES NOT WORK AT ANY TIME, OR ANY SITUATION. DEALERSHIP IN SHELBY,NC. NISSAN ,REFUSES TO FIX NOT EVEN JAD IT A MONTH YET. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11161087
Recall Date: Dec 13, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
PURCHASED NISSAN ALTIMA S 2018 , THE AEB "AUTOMATIC EMERGENCY BREAKING " DOES NOT FUNCTION AT ANY TIME, THE COMPUTER WILL NOT ESTABLISH A CODE FOR IT NOT WORKING EITHER. IT'S EITHER A FAULTY COMPUTER NOT ESTABLISHING A CODE OR THE THE AEB IS FAULTY. WILL NOT ATTEMPT TO STOP FOR A PEDESTRIAN CROSSING IN THE CROSS WALKS, WILL NOT APPLY MORE BREAKING PRESSURE IF I'M NOT APPLYING ENOUGH. HAVE TALKED DEALERSHIP IN SHELBY, NC. HAVE TALKED TO NISSAN CORPORATE , BOTH DENIE THAT ANYTHING IS WRONG,SIMPLY BECAUSE THE COMPUTER WILL NOT THROW A CODE. THE FACT OF THE MATTER IS "IT WILL NOT OPERATE" CODE OR NO CODE. THIS IS A SAFETY FEATURE I WANTED ,REASON FOR PICKING THE CAR OUT. HAS PEOPLE AGE THEIR REFLEXES GET SLOWER ON SOME INDIVIDUALS, AND SOME PEOPLE TAKE THEIR EYES OFF THE ROAD TO MAKE AN ADJUSTMENT TO SOME OTHER FEATURES AS MIRROR ADJ. CRUISE CONTROLS ETC. WILL NOT GIVE ME A CAR THAT THE FEARTURE WORKS ON. EXCHANGED CARS ON ME AFTER I TOOK A TEST DRIVE THAT THE FEATURE DID WORK . DEMANDED IT BE FIXED OR FIRST PAYMENT WILL NOT BE MADE ,TO COME AND GET IT IF NISSAN WILL NOT FIX CAR OR REPLACE CAR.
Corrective Action:
PURCHASED NISSAN ALTIMA S 2018 , THE AEB "AUTOMATIC EMERGENCY BREAKING " DOES NOT FUNCTION AT ANY TIME, THE COMPUTER WILL NOT ESTABLISH A CODE FOR IT NOT WORKING EITHER. IT'S EITHER A FAULTY COMPUTER NOT ESTABLISHING A CODE OR THE THE AEB IS FAULTY. WILL NOT ATTEMPT TO STOP FOR A PEDESTRIAN CROSSING IN THE CROSS WALKS, WILL NOT APPLY MORE BREAKING PRESSURE IF I'M NOT APPLYING ENOUGH. HAVE TALKED DEALERSHIP IN SHELBY, NC. HAVE TALKED TO NISSAN CORPORATE , BOTH DENIE THAT ANYTHING IS WRONG,SIMPLY BECAUSE THE COMPUTER WILL NOT THROW A CODE. THE FACT OF THE MATTER IS "IT WILL NOT OPERATE" CODE OR NO CODE. THIS IS A SAFETY FEATURE I WANTED ,REASON FOR PICKING THE CAR OUT. HAS PEOPLE AGE THEIR REFLEXES GET SLOWER ON SOME INDIVIDUALS, AND SOME PEOPLE TAKE THEIR EYES OFF THE ROAD TO MAKE AN ADJUSTMENT TO SOME OTHER FEATURES AS MIRROR ADJ. CRUISE CONTROLS ETC. WILL NOT GIVE ME A CAR THAT THE FEARTURE WORKS ON. EXCHANGED CARS ON ME AFTER I TOOK A TEST DRIVE THAT THE FEATURE DID WORK . DEMANDED IT BE FIXED OR FIRST PAYMENT WILL NOT BE MADE ,TO COME AND GET IT IF NISSAN WILL NOT FIX CAR OR REPLACE CAR.
Additional Notes:
PURCHASED NISSAN ALTIMA S 2018 , THE AEB "AUTOMATIC EMERGENCY BREAKING " DOES NOT FUNCTION AT ANY TIME, THE COMPUTER WILL NOT ESTABLISH A CODE FOR IT NOT WORKING EITHER. IT'S EITHER A FAULTY COMPUTER NOT ESTABLISHING A CODE OR THE THE AEB IS FAULTY. WILL NOT ATTEMPT TO STOP FOR A PEDESTRIAN CROSSING IN THE CROSS WALKS, WILL NOT APPLY MORE BREAKING PRESSURE IF I'M NOT APPLYING ENOUGH. HAVE TALKED DEALERSHIP IN SHELBY, NC. HAVE TALKED TO NISSAN CORPORATE , BOTH DENIE THAT ANYTHING IS WRONG,SIMPLY BECAUSE THE COMPUTER WILL NOT THROW A CODE. THE FACT OF THE MATTER IS "IT WILL NOT OPERATE" CODE OR NO CODE. THIS IS A SAFETY FEATURE I WANTED ,REASON FOR PICKING THE CAR OUT. HAS PEOPLE AGE THEIR REFLEXES GET SLOWER ON SOME INDIVIDUALS, AND SOME PEOPLE TAKE THEIR EYES OFF THE ROAD TO MAKE AN ADJUSTMENT TO SOME OTHER FEATURES AS MIRROR ADJ. CRUISE CONTROLS ETC. WILL NOT GIVE ME A CAR THAT THE FEARTURE WORKS ON. EXCHANGED CARS ON ME AFTER I TOOK A TEST DRIVE THAT THE FEATURE DID WORK . DEMANDED IT BE FIXED OR FIRST PAYMENT WILL NOT BE MADE ,TO COME AND GET IT IF NISSAN WILL NOT FIX CAR OR REPLACE CAR.
Mfg Campaign: 11157050
Recall Date: Dec 8, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED A NEW 2018 NISSAN, THE FRONT END COLLISION SENSOR IS ALARMING AND HAS EVER SINCE THE CAR WAS NEW. I HAVE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY HAVE REFERRED ME TO NISSAN AND SAY THAT I SHOULD WAIT FOR THE RECALL. I THINK THIS IS UNACCEPTABLE AS MY CAR IS NOT SAFE WITH THE FRONT END COLLISION NOT WORKING PROPERLY. PLEASE HELP ME FIX THIS PROBLEM. AS I AM DRIVING DOWN THE ROAD, THE SENSOR ALARMS AND SAYS IT IS NOT WORKING WHEN THERE IS NOTHING IN FRONT OF MY VEHICLE. I HAD ONE DEALER TELL ME IT WAS PICKING UP THE SUN......PLEASE HELP.
Corrective Action:
I PURCHASED A NEW 2018 NISSAN, THE FRONT END COLLISION SENSOR IS ALARMING AND HAS EVER SINCE THE CAR WAS NEW. I HAVE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY HAVE REFERRED ME TO NISSAN AND SAY THAT I SHOULD WAIT FOR THE RECALL. I THINK THIS IS UNACCEPTABLE AS MY CAR IS NOT SAFE WITH THE FRONT END COLLISION NOT WORKING PROPERLY. PLEASE HELP ME FIX THIS PROBLEM. AS I AM DRIVING DOWN THE ROAD, THE SENSOR ALARMS AND SAYS IT IS NOT WORKING WHEN THERE IS NOTHING IN FRONT OF MY VEHICLE. I HAD ONE DEALER TELL ME IT WAS PICKING UP THE SUN......PLEASE HELP.
Additional Notes:
I PURCHASED A NEW 2018 NISSAN, THE FRONT END COLLISION SENSOR IS ALARMING AND HAS EVER SINCE THE CAR WAS NEW. I HAVE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY HAVE REFERRED ME TO NISSAN AND SAY THAT I SHOULD WAIT FOR THE RECALL. I THINK THIS IS UNACCEPTABLE AS MY CAR IS NOT SAFE WITH THE FRONT END COLLISION NOT WORKING PROPERLY. PLEASE HELP ME FIX THIS PROBLEM. AS I AM DRIVING DOWN THE ROAD, THE SENSOR ALARMS AND SAYS IT IS NOT WORKING WHEN THERE IS NOTHING IN FRONT OF MY VEHICLE. I HAD ONE DEALER TELL ME IT WAS PICKING UP THE SUN......PLEASE HELP.
Mfg Campaign: 11154867
Recall Date: Nov 29, 2018
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BROUGHT VEHICLE TO PETERS NISSAN IN NASHUA N.H. ON OCTOBER 10TH WITH 7,000 MILES ON IT DUE TO HEARING A POPPING SOUND COMING FROM THE RIGHT FRONT TO HEAR THE SOUND IT WOULD BE TURNING THE STEERING WHEEL AND ACCELERATING, GO OVER BUMPS PUTTING ANY KIND OF FLEX ON THAT RIGHT FRONT. TECH FOUND OUT AFTER CALLING TECH LINE THAT I HAVE STRUCTURAL DAMAGE TO THE RIGHT FRONT STRUT TOWER AND HOOD HOLDER WHICH CAME FROM FACTORY LIKE THIS. STATED THAT THE BODY MOUNTS WHERE LETTING GO AND THE WELDS HAVE SEPARATED AND EXPLAINED THAT IF ONE MACHINE WAS NOT OR OUT OF CALIBRATION AT THE MANUFACTURE THAT THIS COULD BE THE PROBLEM BUT ALSO THAT IT COULD BE OTHER ISSUES UNDERLINE THAT WE DON'T SEE. FIX IS TO BRING TO BODY SHOP TO HAVE STRUCTURAL PIECES REPLACED. I WAS THEN ALSO TOLD THAT I COULD HAVE CONTINUOUS PROBLEMS BECAUSE IT'S STRUCTURAL. I DID NOT FEEL SAFE IN THIS VEHICLE. I AM WORRIED THAT THERE WILL BE OTHER WELDS THAT WILL GIVE.
Corrective Action:
BROUGHT VEHICLE TO PETERS NISSAN IN NASHUA N.H. ON OCTOBER 10TH WITH 7,000 MILES ON IT DUE TO HEARING A POPPING SOUND COMING FROM THE RIGHT FRONT TO HEAR THE SOUND IT WOULD BE TURNING THE STEERING WHEEL AND ACCELERATING, GO OVER BUMPS PUTTING ANY KIND OF FLEX ON THAT RIGHT FRONT. TECH FOUND OUT AFTER CALLING TECH LINE THAT I HAVE STRUCTURAL DAMAGE TO THE RIGHT FRONT STRUT TOWER AND HOOD HOLDER WHICH CAME FROM FACTORY LIKE THIS. STATED THAT THE BODY MOUNTS WHERE LETTING GO AND THE WELDS HAVE SEPARATED AND EXPLAINED THAT IF ONE MACHINE WAS NOT OR OUT OF CALIBRATION AT THE MANUFACTURE THAT THIS COULD BE THE PROBLEM BUT ALSO THAT IT COULD BE OTHER ISSUES UNDERLINE THAT WE DON'T SEE. FIX IS TO BRING TO BODY SHOP TO HAVE STRUCTURAL PIECES REPLACED. I WAS THEN ALSO TOLD THAT I COULD HAVE CONTINUOUS PROBLEMS BECAUSE IT'S STRUCTURAL. I DID NOT FEEL SAFE IN THIS VEHICLE. I AM WORRIED THAT THERE WILL BE OTHER WELDS THAT WILL GIVE.
Additional Notes:
BROUGHT VEHICLE TO PETERS NISSAN IN NASHUA N.H. ON OCTOBER 10TH WITH 7,000 MILES ON IT DUE TO HEARING A POPPING SOUND COMING FROM THE RIGHT FRONT TO HEAR THE SOUND IT WOULD BE TURNING THE STEERING WHEEL AND ACCELERATING, GO OVER BUMPS PUTTING ANY KIND OF FLEX ON THAT RIGHT FRONT. TECH FOUND OUT AFTER CALLING TECH LINE THAT I HAVE STRUCTURAL DAMAGE TO THE RIGHT FRONT STRUT TOWER AND HOOD HOLDER WHICH CAME FROM FACTORY LIKE THIS. STATED THAT THE BODY MOUNTS WHERE LETTING GO AND THE WELDS HAVE SEPARATED AND EXPLAINED THAT IF ONE MACHINE WAS NOT OR OUT OF CALIBRATION AT THE MANUFACTURE THAT THIS COULD BE THE PROBLEM BUT ALSO THAT IT COULD BE OTHER ISSUES UNDERLINE THAT WE DON'T SEE. FIX IS TO BRING TO BODY SHOP TO HAVE STRUCTURAL PIECES REPLACED. I WAS THEN ALSO TOLD THAT I COULD HAVE CONTINUOUS PROBLEMS BECAUSE IT'S STRUCTURAL. I DID NOT FEEL SAFE IN THIS VEHICLE. I AM WORRIED THAT THERE WILL BE OTHER WELDS THAT WILL GIVE.
Mfg Campaign: 11144892
Recall Date: Nov 2, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
7000 MILES AND VEH INTELLIGENT KEY WILL NOT START CAR
Corrective Action:
7000 MILES AND VEH INTELLIGENT KEY WILL NOT START CAR
Additional Notes:
7000 MILES AND VEH INTELLIGENT KEY WILL NOT START CAR
Mfg Campaign: 11129430
Recall Date: Sep 13, 2018
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