Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 Altima and 2018-2021 Titan vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC798
Recall Date: Mar 11, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Altima vehicles. The tie rod ball joint fastener was not tightened properly, which could result in the tie rod ball joint detaching from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC795
Recall Date: Mar 4, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima S grade vehicles equipped with Continental ProContact TX tires, size 215/60 R16 H, with TIN date code 3320 and Mold ID S-419149. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC765
Recall Date: Nov 5, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC752
Recall Date: Sep 22, 2020
Consumer Complaints
233 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle goes into limp mode (shows all engine warring signs flashing ) and my speed goes down to 5-15 miles. This happens instantly and my car will jerk and basically stop where it is at. This is happening when the temp. is below 0 and it is snowing. There is no warring or time to get out of the way of traffic and on the hwy cars are coming up on you. Someone can hit you from behind instantly when this happens. My vehicle has been towed twice to the dealer and i have filed 3 complaints with NIssan consumer care but this is not resolved. All they can do is reset the computer each time. The dealer tells me this is happening all the time but they can not get it do duplicate when they have it . I have 18K miles and this has happened 3 times in total.
Corrective Action:
Vehicle goes into limp mode (shows all engine warring signs flashing ) and my speed goes down to 5-15 miles. This happens instantly and my car will jerk and basically stop where it is at. This is happening when the temp. is below 0 and it is snowing. There is no warring or time to get out of the way of traffic and on the hwy cars are coming up on you. Someone can hit you from behind instantly when this happens. My vehicle has been towed twice to the dealer and i have filed 3 complaints with NIssan consumer care but this is not resolved. All they can do is reset the computer each time. The dealer tells me this is happening all the time but they can not get it do duplicate when they have it . I have 18K miles and this has happened 3 times in total.
Additional Notes:
Vehicle goes into limp mode (shows all engine warring signs flashing ) and my speed goes down to 5-15 miles. This happens instantly and my car will jerk and basically stop where it is at. This is happening when the temp. is below 0 and it is snowing. There is no warring or time to get out of the way of traffic and on the hwy cars are coming up on you. Someone can hit you from behind instantly when this happens. My vehicle has been towed twice to the dealer and i have filed 3 complaints with NIssan consumer care but this is not resolved. All they can do is reset the computer each time. The dealer tells me this is happening all the time but they can not get it do duplicate when they have it . I have 18K miles and this has happened 3 times in total.
Mfg Campaign: 11573431
Recall Date: Feb 22, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car on January (18-19th) 2022 with a clean Car Fax. Then, on August 12, 2022 at 17,500 approximate miles the transmission failed. I was driving and suddenly the engine light came on and the car was being strange. Slight shaking, vibration, and delayed acceleration plus a few other details I cannot recall. I immediately went to the dealership since I was nearby and I did not feel that the car was safe to drive. Then I left it there for over a month (all with no loaner vehicle because they had none) and they said they needed to get me a new transmission. Needing a new transmission so soon, is not normal. The dealership even said this, but also said it is unfortunately an issue they see with their CVT transmissions. I had no prior symptoms, and this was very sudden. I had even called them to let them know I was on the way, and they said if I was not close-by that I should tow the car in because it might not be safe. It could have caused an accident if I had driven for longer, so I consider myeslf lucky and hope that other people do not have the same expierence.
Corrective Action:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car on January (18-19th) 2022 with a clean Car Fax. Then, on August 12, 2022 at 17,500 approximate miles the transmission failed. I was driving and suddenly the engine light came on and the car was being strange. Slight shaking, vibration, and delayed acceleration plus a few other details I cannot recall. I immediately went to the dealership since I was nearby and I did not feel that the car was safe to drive. Then I left it there for over a month (all with no loaner vehicle because they had none) and they said they needed to get me a new transmission. Needing a new transmission so soon, is not normal. The dealership even said this, but also said it is unfortunately an issue they see with their CVT transmissions. I had no prior symptoms, and this was very sudden. I had even called them to let them know I was on the way, and they said if I was not close-by that I should tow the car in because it might not be safe. It could have caused an accident if I had driven for longer, so I consider myeslf lucky and hope that other people do not have the same expierence.
Additional Notes:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car on January (18-19th) 2022 with a clean Car Fax. Then, on August 12, 2022 at 17,500 approximate miles the transmission failed. I was driving and suddenly the engine light came on and the car was being strange. Slight shaking, vibration, and delayed acceleration plus a few other details I cannot recall. I immediately went to the dealership since I was nearby and I did not feel that the car was safe to drive. Then I left it there for over a month (all with no loaner vehicle because they had none) and they said they needed to get me a new transmission. Needing a new transmission so soon, is not normal. The dealership even said this, but also said it is unfortunately an issue they see with their CVT transmissions. I had no prior symptoms, and this was very sudden. I had even called them to let them know I was on the way, and they said if I was not close-by that I should tow the car in because it might not be safe. It could have caused an accident if I had driven for longer, so I consider myeslf lucky and hope that other people do not have the same expierence.
Mfg Campaign: 11572332
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car on January (18-19th) 2022 with a clean Car Fax. Then, on August 12, 2022 at 17,500 approximate miles the transmission failed. I was driving and suddenly the engine light came on and the car was being strange. Slight shaking, vibration, and delayed acceleration plus a few other details I cannot recall. I immediately went to the dealership since I was nearby and I did not feel that the car was safe to drive. Then I left it there for over a month (all with no loaner vehicle because they had none) and they said they needed to get me a new transmission. Needing a new transmission so soon, is not normal. The dealership even said this, but also said it is unfortunately an issue they see with their CVT transmissions. I had no prior symptoms, and this was very sudden. I had even called them to let them know I was on the way, and they said if I was not close-by that I should tow the car in because it might not be safe. It could have caused an accident if I had driven for longer, so I consider myeslf lucky and hope that other people do not have the same expierence.
Corrective Action:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car on January (18-19th) 2022 with a clean Car Fax. Then, on August 12, 2022 at 17,500 approximate miles the transmission failed. I was driving and suddenly the engine light came on and the car was being strange. Slight shaking, vibration, and delayed acceleration plus a few other details I cannot recall. I immediately went to the dealership since I was nearby and I did not feel that the car was safe to drive. Then I left it there for over a month (all with no loaner vehicle because they had none) and they said they needed to get me a new transmission. Needing a new transmission so soon, is not normal. The dealership even said this, but also said it is unfortunately an issue they see with their CVT transmissions. I had no prior symptoms, and this was very sudden. I had even called them to let them know I was on the way, and they said if I was not close-by that I should tow the car in because it might not be safe. It could have caused an accident if I had driven for longer, so I consider myeslf lucky and hope that other people do not have the same expierence.
Additional Notes:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car on January (18-19th) 2022 with a clean Car Fax. Then, on August 12, 2022 at 17,500 approximate miles the transmission failed. I was driving and suddenly the engine light came on and the car was being strange. Slight shaking, vibration, and delayed acceleration plus a few other details I cannot recall. I immediately went to the dealership since I was nearby and I did not feel that the car was safe to drive. Then I left it there for over a month (all with no loaner vehicle because they had none) and they said they needed to get me a new transmission. Needing a new transmission so soon, is not normal. The dealership even said this, but also said it is unfortunately an issue they see with their CVT transmissions. I had no prior symptoms, and this was very sudden. I had even called them to let them know I was on the way, and they said if I was not close-by that I should tow the car in because it might not be safe. It could have caused an accident if I had driven for longer, so I consider myeslf lucky and hope that other people do not have the same expierence.
Mfg Campaign: 11572332
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Corrective Action:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Additional Notes:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Mfg Campaign: 11572340
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Corrective Action:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Additional Notes:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Mfg Campaign: 11572340
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Corrective Action:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Additional Notes:
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it’s clearly the wheel bearing. That’s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it’s “normal.” I asked how a loud noise happening only conditionally and to only one side of the car was “normal”, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Mfg Campaign: 11572340
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission went out at 145k miles
Corrective Action:
Transmission went out at 145k miles
Additional Notes:
Transmission went out at 145k miles
Mfg Campaign: 11561957
Recall Date: Dec 26, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
1. Power steering cuts off while driving. Occurs intermittently -- once every two weeks or so. I am guessing that the intermittent nature of this is why more have not reported it. Warning lights show on dash indicating ABS, etc. but codes disappear when car is turned off and back on. Yes, you can inspect this. We bought a BlueDriver OBDII with an app because we couldn't capture this and the dealer couldn't recreate the problem. I have the records of the codes. We were able to get the vehicle to the dealer while still running and they are fixing it by replacing the ABS computer (at significant cost). 2. Sudden loss of power steering could result in a major accident -- especially in emergency situations, at higher speeds or if the driver was weaker/smaller. My wife drives this car, and it was a major shock when this happened. Fortunately, she was moving less than 30 mph when this happened -- and she was not trying to avoid an accident. 3. The problem has been reconfirmed by Regal Nissan Service at this time. [XXX] See above for description of how hard it was to capture this condition. 4. The component has been deemed unworking. I believe that the dealer is just replacing it, however, vs, in-depth diagnosing at the corporate level. 5. The warning lights come on at the same time the power steering stops. There is absolutely no pre-warning. We have no idea if the ABS system also stops working because conditions were dry, speed was low, no slamming on of brakes -- but I am guessing that the ABS also wouldn't work. That's a guess. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1. Power steering cuts off while driving. Occurs intermittently -- once every two weeks or so. I am guessing that the intermittent nature of this is why more have not reported it. Warning lights show on dash indicating ABS, etc. but codes disappear when car is turned off and back on. Yes, you can inspect this. We bought a BlueDriver OBDII with an app because we couldn't capture this and the dealer couldn't recreate the problem. I have the records of the codes. We were able to get the vehicle to the dealer while still running and they are fixing it by replacing the ABS computer (at significant cost). 2. Sudden loss of power steering could result in a major accident -- especially in emergency situations, at higher speeds or if the driver was weaker/smaller. My wife drives this car, and it was a major shock when this happened. Fortunately, she was moving less than 30 mph when this happened -- and she was not trying to avoid an accident. 3. The problem has been reconfirmed by Regal Nissan Service at this time. [XXX] See above for description of how hard it was to capture this condition. 4. The component has been deemed unworking. I believe that the dealer is just replacing it, however, vs, in-depth diagnosing at the corporate level. 5. The warning lights come on at the same time the power steering stops. There is absolutely no pre-warning. We have no idea if the ABS system also stops working because conditions were dry, speed was low, no slamming on of brakes -- but I am guessing that the ABS also wouldn't work. That's a guess. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1. Power steering cuts off while driving. Occurs intermittently -- once every two weeks or so. I am guessing that the intermittent nature of this is why more have not reported it. Warning lights show on dash indicating ABS, etc. but codes disappear when car is turned off and back on. Yes, you can inspect this. We bought a BlueDriver OBDII with an app because we couldn't capture this and the dealer couldn't recreate the problem. I have the records of the codes. We were able to get the vehicle to the dealer while still running and they are fixing it by replacing the ABS computer (at significant cost). 2. Sudden loss of power steering could result in a major accident -- especially in emergency situations, at higher speeds or if the driver was weaker/smaller. My wife drives this car, and it was a major shock when this happened. Fortunately, she was moving less than 30 mph when this happened -- and she was not trying to avoid an accident. 3. The problem has been reconfirmed by Regal Nissan Service at this time. [XXX] See above for description of how hard it was to capture this condition. 4. The component has been deemed unworking. I believe that the dealer is just replacing it, however, vs, in-depth diagnosing at the corporate level. 5. The warning lights come on at the same time the power steering stops. There is absolutely no pre-warning. We have no idea if the ABS system also stops working because conditions were dry, speed was low, no slamming on of brakes -- but I am guessing that the ABS also wouldn't work. That's a guess. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11559839
Recall Date: Dec 13, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. Power steering cuts off while driving. Occurs intermittently -- once every two weeks or so. I am guessing that the intermittent nature of this is why more have not reported it. Warning lights show on dash indicating ABS, etc. but codes disappear when car is turned off and back on. Yes, you can inspect this. We bought a BlueDriver OBDII with an app because we couldn't capture this and the dealer couldn't recreate the problem. I have the records of the codes. We were able to get the vehicle to the dealer while still running and they are fixing it by replacing the ABS computer (at significant cost). 2. Sudden loss of power steering could result in a major accident -- especially in emergency situations, at higher speeds or if the driver was weaker/smaller. My wife drives this car, and it was a major shock when this happened. Fortunately, she was moving less than 30 mph when this happened -- and she was not trying to avoid an accident. 3. The problem has been reconfirmed by Regal Nissan Service at this time. [XXX] See above for description of how hard it was to capture this condition. 4. The component has been deemed unworking. I believe that the dealer is just replacing it, however, vs, in-depth diagnosing at the corporate level. 5. The warning lights come on at the same time the power steering stops. There is absolutely no pre-warning. We have no idea if the ABS system also stops working because conditions were dry, speed was low, no slamming on of brakes -- but I am guessing that the ABS also wouldn't work. That's a guess. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1. Power steering cuts off while driving. Occurs intermittently -- once every two weeks or so. I am guessing that the intermittent nature of this is why more have not reported it. Warning lights show on dash indicating ABS, etc. but codes disappear when car is turned off and back on. Yes, you can inspect this. We bought a BlueDriver OBDII with an app because we couldn't capture this and the dealer couldn't recreate the problem. I have the records of the codes. We were able to get the vehicle to the dealer while still running and they are fixing it by replacing the ABS computer (at significant cost). 2. Sudden loss of power steering could result in a major accident -- especially in emergency situations, at higher speeds or if the driver was weaker/smaller. My wife drives this car, and it was a major shock when this happened. Fortunately, she was moving less than 30 mph when this happened -- and she was not trying to avoid an accident. 3. The problem has been reconfirmed by Regal Nissan Service at this time. [XXX] See above for description of how hard it was to capture this condition. 4. The component has been deemed unworking. I believe that the dealer is just replacing it, however, vs, in-depth diagnosing at the corporate level. 5. The warning lights come on at the same time the power steering stops. There is absolutely no pre-warning. We have no idea if the ABS system also stops working because conditions were dry, speed was low, no slamming on of brakes -- but I am guessing that the ABS also wouldn't work. That's a guess. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1. Power steering cuts off while driving. Occurs intermittently -- once every two weeks or so. I am guessing that the intermittent nature of this is why more have not reported it. Warning lights show on dash indicating ABS, etc. but codes disappear when car is turned off and back on. Yes, you can inspect this. We bought a BlueDriver OBDII with an app because we couldn't capture this and the dealer couldn't recreate the problem. I have the records of the codes. We were able to get the vehicle to the dealer while still running and they are fixing it by replacing the ABS computer (at significant cost). 2. Sudden loss of power steering could result in a major accident -- especially in emergency situations, at higher speeds or if the driver was weaker/smaller. My wife drives this car, and it was a major shock when this happened. Fortunately, she was moving less than 30 mph when this happened -- and she was not trying to avoid an accident. 3. The problem has been reconfirmed by Regal Nissan Service at this time. [XXX] See above for description of how hard it was to capture this condition. 4. The component has been deemed unworking. I believe that the dealer is just replacing it, however, vs, in-depth diagnosing at the corporate level. 5. The warning lights come on at the same time the power steering stops. There is absolutely no pre-warning. We have no idea if the ABS system also stops working because conditions were dry, speed was low, no slamming on of brakes -- but I am guessing that the ABS also wouldn't work. That's a guess. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11559839
Recall Date: Dec 13, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The forward emergency braking system on my vehicle disables itself. I receive a message stating "front laser obstructed". There is no obstruction on vehicle. I relly on the emergency braking system to give me a heads up on possible forwars collision. Problem started around 50000 miles. It went away for a few months then came back
Corrective Action:
The forward emergency braking system on my vehicle disables itself. I receive a message stating "front laser obstructed". There is no obstruction on vehicle. I relly on the emergency braking system to give me a heads up on possible forwars collision. Problem started around 50000 miles. It went away for a few months then came back
Additional Notes:
The forward emergency braking system on my vehicle disables itself. I receive a message stating "front laser obstructed". There is no obstruction on vehicle. I relly on the emergency braking system to give me a heads up on possible forwars collision. Problem started around 50000 miles. It went away for a few months then came back
Mfg Campaign: 11557914
Recall Date: Dec 1, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward emergency braking system on my vehicle disables itself. I receive a message stating "front laser obstructed". There is no obstruction on vehicle. I relly on the emergency braking system to give me a heads up on possible forwars collision. Problem started around 50000 miles. It went away for a few months then came back
Corrective Action:
The forward emergency braking system on my vehicle disables itself. I receive a message stating "front laser obstructed". There is no obstruction on vehicle. I relly on the emergency braking system to give me a heads up on possible forwars collision. Problem started around 50000 miles. It went away for a few months then came back
Additional Notes:
The forward emergency braking system on my vehicle disables itself. I receive a message stating "front laser obstructed". There is no obstruction on vehicle. I relly on the emergency braking system to give me a heads up on possible forwars collision. Problem started around 50000 miles. It went away for a few months then came back
Mfg Campaign: 11557914
Recall Date: Dec 1, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
Corrective Action:
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
Additional Notes:
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
Mfg Campaign: 11557406
Recall Date: Nov 29, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
Corrective Action:
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
Additional Notes:
The contact owns a 2020 Nissan Altima. The contact stated that while turning the steering wheel to the left or the right there was an abnormal clicking and grinding sound coming from nearby the front-end passenger’s side tire. The check engine warning light was illuminated. The vehicle had been taken to a certified mechanic who stated that the Automotive electromagnetic compatibility system needed to be reprogrammed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,165.
Mfg Campaign: 11557406
Recall Date: Nov 29, 2023
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Nissan Altima. The contact stated that upon starting the vehicle and shifting into reverse, he became aware that the back-up camera was not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V628000 (Back Over Prevention), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4,500.
Corrective Action:
The contact owns a 2020 Nissan Altima. The contact stated that upon starting the vehicle and shifting into reverse, he became aware that the back-up camera was not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V628000 (Back Over Prevention), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4,500.
Additional Notes:
The contact owns a 2020 Nissan Altima. The contact stated that upon starting the vehicle and shifting into reverse, he became aware that the back-up camera was not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V628000 (Back Over Prevention), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4,500.
Mfg Campaign: 11554013
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Corrective Action:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Additional Notes:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Mfg Campaign: 11552353
Recall Date: Oct 27, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Corrective Action:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Additional Notes:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Mfg Campaign: 11552353
Recall Date: Oct 27, 2023
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Corrective Action:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Additional Notes:
Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod and ball joint fasteners on same make and year. Would like some answers to this safety issue being if I was going faster I could have been killed. 2 days prior to accident began hearing clicking noise when going over speed bump. Took vehichle for private inspection and a vehicle system scan reported systems w/codes for intelligent cruise control/advanced driver assistance system and laser/radar.
Mfg Campaign: 11552353
Recall Date: Oct 27, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Altima. The contact stated while driving 55 MPH, the steering wheel seized. The power steering warning light was illuminated. The contact was able to veer to the side of the road, turned off and restarted the vehicle, and the steering wheel operated as needed; however, the failure recurred while making a turn. The contact turned off and restarted the vehicle and drove to AutoZone and was informed that the vehicle was designed with an electric power steering. The contact stated that the failure recurred while driving, and the steering wheel failed to operate as needed after turning off and restarting the vehicle. The vehicle was in the process of being towed. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 50,578.
Corrective Action:
The contact owns a 2020 Nissan Altima. The contact stated while driving 55 MPH, the steering wheel seized. The power steering warning light was illuminated. The contact was able to veer to the side of the road, turned off and restarted the vehicle, and the steering wheel operated as needed; however, the failure recurred while making a turn. The contact turned off and restarted the vehicle and drove to AutoZone and was informed that the vehicle was designed with an electric power steering. The contact stated that the failure recurred while driving, and the steering wheel failed to operate as needed after turning off and restarting the vehicle. The vehicle was in the process of being towed. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 50,578.
Additional Notes:
The contact owns a 2020 Nissan Altima. The contact stated while driving 55 MPH, the steering wheel seized. The power steering warning light was illuminated. The contact was able to veer to the side of the road, turned off and restarted the vehicle, and the steering wheel operated as needed; however, the failure recurred while making a turn. The contact turned off and restarted the vehicle and drove to AutoZone and was informed that the vehicle was designed with an electric power steering. The contact stated that the failure recurred while driving, and the steering wheel failed to operate as needed after turning off and restarting the vehicle. The vehicle was in the process of being towed. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 50,578.
Mfg Campaign: 11548052
Recall Date: Oct 3, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the fire. The fire department also assisted the contact's husband in extinguishing the fire. A fire department report that indicated that the fire had started in the dashboard due to electrical shortage, was filed. There was no police report filed. There was no injury sustained. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure was a thermal event; however, the vehicle was not inspected. No assistance was provided. The failure mileage was approximately 132,000.
Corrective Action:
The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the fire. The fire department also assisted the contact's husband in extinguishing the fire. A fire department report that indicated that the fire had started in the dashboard due to electrical shortage, was filed. There was no police report filed. There was no injury sustained. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure was a thermal event; however, the vehicle was not inspected. No assistance was provided. The failure mileage was approximately 132,000.
Additional Notes:
The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the fire. The fire department also assisted the contact's husband in extinguishing the fire. A fire department report that indicated that the fire had started in the dashboard due to electrical shortage, was filed. There was no police report filed. There was no injury sustained. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure was a thermal event; however, the vehicle was not inspected. No assistance was provided. The failure mileage was approximately 132,000.
Mfg Campaign: 11546461
Recall Date: Sep 25, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The information system head unit crashes (reboots) on demand when a MS Teams call is answered or initiated via CarPlay. Crashing of the head unit is 1) very distracting to the driver 2) avoiding it requires attention and ability to first determine incoming call is from MS Teams and then reaching down and unplugging the phone prior to answering it, causing a loss of Navigation and yet more attention loss 3) This loss of attention can cause lane deviation, lack of following traffic signals and other incidents. Problem is universal in Nissan head units in this series, google Nissan Head Unit Teams for tens of thousands of hits. Dealer and Nissan corp notified and ignore the problem. Nissan's partner in infotainment, Renault had the same exact issue and corrected it with an over the air update so it is easily fixed. Dealer inspected, MS and Apple as well, both say head unit firmware is at fault. Failure has occurred from day one, car is defective because of this significant cause of distraction. Please get this fixed before people die (if they have not already)
Corrective Action:
The information system head unit crashes (reboots) on demand when a MS Teams call is answered or initiated via CarPlay. Crashing of the head unit is 1) very distracting to the driver 2) avoiding it requires attention and ability to first determine incoming call is from MS Teams and then reaching down and unplugging the phone prior to answering it, causing a loss of Navigation and yet more attention loss 3) This loss of attention can cause lane deviation, lack of following traffic signals and other incidents. Problem is universal in Nissan head units in this series, google Nissan Head Unit Teams for tens of thousands of hits. Dealer and Nissan corp notified and ignore the problem. Nissan's partner in infotainment, Renault had the same exact issue and corrected it with an over the air update so it is easily fixed. Dealer inspected, MS and Apple as well, both say head unit firmware is at fault. Failure has occurred from day one, car is defective because of this significant cause of distraction. Please get this fixed before people die (if they have not already)
Additional Notes:
The information system head unit crashes (reboots) on demand when a MS Teams call is answered or initiated via CarPlay. Crashing of the head unit is 1) very distracting to the driver 2) avoiding it requires attention and ability to first determine incoming call is from MS Teams and then reaching down and unplugging the phone prior to answering it, causing a loss of Navigation and yet more attention loss 3) This loss of attention can cause lane deviation, lack of following traffic signals and other incidents. Problem is universal in Nissan head units in this series, google Nissan Head Unit Teams for tens of thousands of hits. Dealer and Nissan corp notified and ignore the problem. Nissan's partner in infotainment, Renault had the same exact issue and corrected it with an over the air update so it is easily fixed. Dealer inspected, MS and Apple as well, both say head unit firmware is at fault. Failure has occurred from day one, car is defective because of this significant cause of distraction. Please get this fixed before people die (if they have not already)
Mfg Campaign: 11545173
Recall Date: Sep 18, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury