Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 Altima and 2018-2021 Titan vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC798
Recall Date: Mar 11, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Altima vehicles. The tie rod ball joint fastener was not tightened properly, which could result in the tie rod ball joint detaching from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC795
Recall Date: Mar 4, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima S grade vehicles equipped with Continental ProContact TX tires, size 215/60 R16 H, with TIN date code 3320 and Mold ID S-419149. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC765
Recall Date: Nov 5, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC752
Recall Date: Sep 22, 2020
Consumer Complaints
233 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving car on the freeway and car lost power. Turned the car off and checked all the fluids to make sure they were at proper levels and found no issue. Started car back up and then started smoking, open the hood and an electric fire had started, tried putting out with a fire extinguisher and it did nothing 2 min later the whole car was in flames.
Corrective Action:
Driving car on the freeway and car lost power. Turned the car off and checked all the fluids to make sure they were at proper levels and found no issue. Started car back up and then started smoking, open the hood and an electric fire had started, tried putting out with a fire extinguisher and it did nothing 2 min later the whole car was in flames.
Additional Notes:
Driving car on the freeway and car lost power. Turned the car off and checked all the fluids to make sure they were at proper levels and found no issue. Started car back up and then started smoking, open the hood and an electric fire had started, tried putting out with a fire extinguisher and it did nothing 2 min later the whole car was in flames.
Mfg Campaign: 11467687
Recall Date: Jun 6, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Its not unknown. I arrived at work on Thursday the 12th of May, AT 8:00 A.M. I work in an Industrial Park where there is no traffic. My car was looking great, I put my sunshade cover up and proceeded to go into work. After working all day I came out to my car and my windshield was crack starting from the top of the car and flowering down. Nothing hit my car on my way into work, and actually there is nothing that shows it was hit a all. This is a factory defect and there are bubbles when the glue or whatever they use is a mess.
Corrective Action:
Its not unknown. I arrived at work on Thursday the 12th of May, AT 8:00 A.M. I work in an Industrial Park where there is no traffic. My car was looking great, I put my sunshade cover up and proceeded to go into work. After working all day I came out to my car and my windshield was crack starting from the top of the car and flowering down. Nothing hit my car on my way into work, and actually there is nothing that shows it was hit a all. This is a factory defect and there are bubbles when the glue or whatever they use is a mess.
Additional Notes:
Its not unknown. I arrived at work on Thursday the 12th of May, AT 8:00 A.M. I work in an Industrial Park where there is no traffic. My car was looking great, I put my sunshade cover up and proceeded to go into work. After working all day I came out to my car and my windshield was crack starting from the top of the car and flowering down. Nothing hit my car on my way into work, and actually there is nothing that shows it was hit a all. This is a factory defect and there are bubbles when the glue or whatever they use is a mess.
Mfg Campaign: 11464733
Recall Date: May 15, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Nissan Altima. The contact stated while driving from a complete stop, the vehicle would hesitate and shudder. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that no issues were found; however, the failure reoccurred. Additionally, the contact stated while the vehicle was parked, she shifted into drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact was unable to drive the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed. The dealer informed the contact that the vehicle would be repaired at her own expense. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle could not be repaired under the power train warranty due to the mileage. The failure mileage was approximately 59,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Nissan Altima. The contact stated while driving from a complete stop, the vehicle would hesitate and shudder. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that no issues were found; however, the failure reoccurred. Additionally, the contact stated while the vehicle was parked, she shifted into drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact was unable to drive the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed. The dealer informed the contact that the vehicle would be repaired at her own expense. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle could not be repaired under the power train warranty due to the mileage. The failure mileage was approximately 59,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Nissan Altima. The contact stated while driving from a complete stop, the vehicle would hesitate and shudder. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that no issues were found; however, the failure reoccurred. Additionally, the contact stated while the vehicle was parked, she shifted into drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact was unable to drive the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed. The dealer informed the contact that the vehicle would be repaired at her own expense. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle could not be repaired under the power train warranty due to the mileage. The failure mileage was approximately 59,000. The VIN was not available.
Mfg Campaign: 11463946
Recall Date: May 9, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Corrective Action:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Additional Notes:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Mfg Campaign: 11463753
Recall Date: May 7, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Corrective Action:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Additional Notes:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Mfg Campaign: 11463753
Recall Date: May 7, 2022
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Corrective Action:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Additional Notes:
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
Mfg Campaign: 11463753
Recall Date: May 7, 2022
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the grille shutter needed to be replaced. The contact stated that she replaced the grille shutter herself. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the grille shutter needed to be replaced. The contact stated that she replaced the grille shutter herself. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the grille shutter needed to be replaced. The contact stated that she replaced the grille shutter herself. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. The VIN was unavailable.
Mfg Campaign: 11461635
Recall Date: Apr 21, 2022
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.
Corrective Action:
While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.
Additional Notes:
While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.
Mfg Campaign: 11456673
Recall Date: Mar 14, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.
Corrective Action:
While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.
Additional Notes:
While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.
Mfg Campaign: 11456673
Recall Date: Mar 14, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Altima. The contact stated that after parking the vehicle and turning off the engine white smoke was suddenly present inside the cabin of the vehicle. After exiting the vehicle flames and smoke could be seen coming from under the steering wheel. The fire department was called to the scene and extinguished the flames. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. A fire report was taken at the scene. The failure mileage was 17,930.
Corrective Action:
The contact owns a 2020 Nissan Altima. The contact stated that after parking the vehicle and turning off the engine white smoke was suddenly present inside the cabin of the vehicle. After exiting the vehicle flames and smoke could be seen coming from under the steering wheel. The fire department was called to the scene and extinguished the flames. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. A fire report was taken at the scene. The failure mileage was 17,930.
Additional Notes:
The contact owns a 2020 Nissan Altima. The contact stated that after parking the vehicle and turning off the engine white smoke was suddenly present inside the cabin of the vehicle. After exiting the vehicle flames and smoke could be seen coming from under the steering wheel. The fire department was called to the scene and extinguished the flames. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. A fire report was taken at the scene. The failure mileage was 17,930.
Mfg Campaign: 11455561
Recall Date: Mar 7, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The washer fluid motor or spray nozzles design is defective. I’ve been to my dealership multiple times they have replaced the pumps and gone through the whole set up and said there’s nothing that can be done. When dirt and dust are on the windshield and you want to spray it off is when the problem arises. The fluid is only sprayed on the lower portion of the windshield and does not spray the part that needs sprayed the middle and top where you look out off. This is not only a hindrance but could be a safety issue when your visual path is compromised. The dealer said they were putting in complaints and hopefully the engineers or design team looks at it as a problem. I hope this grabs the attention of the people that can make safety issues known and hopefully something is put in the motion to fix this. Thanks
Corrective Action:
The washer fluid motor or spray nozzles design is defective. I’ve been to my dealership multiple times they have replaced the pumps and gone through the whole set up and said there’s nothing that can be done. When dirt and dust are on the windshield and you want to spray it off is when the problem arises. The fluid is only sprayed on the lower portion of the windshield and does not spray the part that needs sprayed the middle and top where you look out off. This is not only a hindrance but could be a safety issue when your visual path is compromised. The dealer said they were putting in complaints and hopefully the engineers or design team looks at it as a problem. I hope this grabs the attention of the people that can make safety issues known and hopefully something is put in the motion to fix this. Thanks
Additional Notes:
The washer fluid motor or spray nozzles design is defective. I’ve been to my dealership multiple times they have replaced the pumps and gone through the whole set up and said there’s nothing that can be done. When dirt and dust are on the windshield and you want to spray it off is when the problem arises. The fluid is only sprayed on the lower portion of the windshield and does not spray the part that needs sprayed the middle and top where you look out off. This is not only a hindrance but could be a safety issue when your visual path is compromised. The dealer said they were putting in complaints and hopefully the engineers or design team looks at it as a problem. I hope this grabs the attention of the people that can make safety issues known and hopefully something is put in the motion to fix this. Thanks
Mfg Campaign: 11452654
Recall Date: Feb 18, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Altima. The contact stated while she had the vehicle serviced for oil maintenance at the local dealer, she had heard an abnormal noise but the dealer stated it was normal. The contact stated the next day while her nephew was driving 15 MPH and making a right turn, the tie rod detached from the vehicle. The contact stated he was not aware of any warning lights were illuminated. The vehicle was not drivable. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the tie rod to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 21,039.
Corrective Action:
The contact owns a 2020 Nissan Altima. The contact stated while she had the vehicle serviced for oil maintenance at the local dealer, she had heard an abnormal noise but the dealer stated it was normal. The contact stated the next day while her nephew was driving 15 MPH and making a right turn, the tie rod detached from the vehicle. The contact stated he was not aware of any warning lights were illuminated. The vehicle was not drivable. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the tie rod to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 21,039.
Additional Notes:
The contact owns a 2020 Nissan Altima. The contact stated while she had the vehicle serviced for oil maintenance at the local dealer, she had heard an abnormal noise but the dealer stated it was normal. The contact stated the next day while her nephew was driving 15 MPH and making a right turn, the tie rod detached from the vehicle. The contact stated he was not aware of any warning lights were illuminated. The vehicle was not drivable. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the tie rod to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 21,039.
Mfg Campaign: 11452018
Recall Date: Feb 15, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Corrective Action:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Additional Notes:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Mfg Campaign: 11441648
Recall Date: Nov 24, 2021
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Corrective Action:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Additional Notes:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Mfg Campaign: 11441648
Recall Date: Nov 24, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Corrective Action:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Additional Notes:
When braking there is a popping noise coming from the front of the car. And the Foward Braking light comes on for 5-10 mins of driving time then goes off
Mfg Campaign: 11441648
Recall Date: Nov 24, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Corrective Action:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Additional Notes:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Mfg Campaign: 11440971
Recall Date: Nov 18, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Corrective Action:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Additional Notes:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Mfg Campaign: 11440971
Recall Date: Nov 18, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Corrective Action:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Additional Notes:
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Mfg Campaign: 11440971
Recall Date: Nov 18, 2021
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield cracked on the front passenger side out of nowhere...meaning not any reason for it to do so. First it was on the passenger's side which I originally assumed that something/somebody must have hit it while parked at my child's school. I took it to AAA Glass to get an estimate and was told that that usually a windshield does not do that unless it is 3 years old. My car is a 2020!!! Then my car was parked in my driveway all weekend and when I got in it, I noticed that the driver's windshield area was cracked. Finding this VERY usual, I did a google check to discover that several drivers have had the SAME problem with the SAME year, SAME model and SAME make of the car. A YouTube video of their car even showed it is the SAME area that I experience the crack. I called the dealership and was told there wasn't a recall and they offered no assistance. I called Nissan and am waiting on them to return my car. With so many people having this issue, it is worrisome. This is a safety issue and a recall should be done immediately to avoid any accidents or injury/harm to those that sit in the front seat. I am not getting anywhere and hope that this complaint and others are taken seriously. Thank you!
Corrective Action:
My windshield cracked on the front passenger side out of nowhere...meaning not any reason for it to do so. First it was on the passenger's side which I originally assumed that something/somebody must have hit it while parked at my child's school. I took it to AAA Glass to get an estimate and was told that that usually a windshield does not do that unless it is 3 years old. My car is a 2020!!! Then my car was parked in my driveway all weekend and when I got in it, I noticed that the driver's windshield area was cracked. Finding this VERY usual, I did a google check to discover that several drivers have had the SAME problem with the SAME year, SAME model and SAME make of the car. A YouTube video of their car even showed it is the SAME area that I experience the crack. I called the dealership and was told there wasn't a recall and they offered no assistance. I called Nissan and am waiting on them to return my car. With so many people having this issue, it is worrisome. This is a safety issue and a recall should be done immediately to avoid any accidents or injury/harm to those that sit in the front seat. I am not getting anywhere and hope that this complaint and others are taken seriously. Thank you!
Additional Notes:
My windshield cracked on the front passenger side out of nowhere...meaning not any reason for it to do so. First it was on the passenger's side which I originally assumed that something/somebody must have hit it while parked at my child's school. I took it to AAA Glass to get an estimate and was told that that usually a windshield does not do that unless it is 3 years old. My car is a 2020!!! Then my car was parked in my driveway all weekend and when I got in it, I noticed that the driver's windshield area was cracked. Finding this VERY usual, I did a google check to discover that several drivers have had the SAME problem with the SAME year, SAME model and SAME make of the car. A YouTube video of their car even showed it is the SAME area that I experience the crack. I called the dealership and was told there wasn't a recall and they offered no assistance. I called Nissan and am waiting on them to return my car. With so many people having this issue, it is worrisome. This is a safety issue and a recall should be done immediately to avoid any accidents or injury/harm to those that sit in the front seat. I am not getting anywhere and hope that this complaint and others are taken seriously. Thank you!
Mfg Campaign: 11437620
Recall Date: Oct 21, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All of a sudden, heard a very loud bang and the back window shattered and was pushed outward. We were driving slow and in an open space; nothing hit the window. It did not have any prior cracks or chips in it. This issue has been reported with other Nissan Altimas, however my specific VIN did not fall under this recall.
Corrective Action:
All of a sudden, heard a very loud bang and the back window shattered and was pushed outward. We were driving slow and in an open space; nothing hit the window. It did not have any prior cracks or chips in it. This issue has been reported with other Nissan Altimas, however my specific VIN did not fall under this recall.
Additional Notes:
All of a sudden, heard a very loud bang and the back window shattered and was pushed outward. We were driving slow and in an open space; nothing hit the window. It did not have any prior cracks or chips in it. This issue has been reported with other Nissan Altimas, however my specific VIN did not fall under this recall.
Mfg Campaign: 11434636
Recall Date: Sep 28, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury