Complaints & Recalls
Consumer Complaints
23 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
backup camera fails consistently backup camera screen goes grey. it is dangerous because you cannot see behind or to the side when backing up. it has been to the dealer and they claim they cannot replicate the issue. the problem is more consistent now and it is out of the 36000 mile warranty. the camera system is now failing daily. no warning lamps. the vehicle also has a no start condition, and it won't detect the key fob intermittently resulting in me being stranded 3 times. also taken to the dealer and the problem could not be replicated. the camera problem does not seem to be affected by weather conditions wet or dry hot or cold the problem started at approx. 10000 miles took it to the dealer at 34000 miles now i have 48000 miles car is 2 years old.
Corrective Action:
backup camera fails consistently backup camera screen goes grey. it is dangerous because you cannot see behind or to the side when backing up. it has been to the dealer and they claim they cannot replicate the issue. the problem is more consistent now and it is out of the 36000 mile warranty. the camera system is now failing daily. no warning lamps. the vehicle also has a no start condition, and it won't detect the key fob intermittently resulting in me being stranded 3 times. also taken to the dealer and the problem could not be replicated. the camera problem does not seem to be affected by weather conditions wet or dry hot or cold the problem started at approx. 10000 miles took it to the dealer at 34000 miles now i have 48000 miles car is 2 years old.
Additional Notes:
backup camera fails consistently backup camera screen goes grey. it is dangerous because you cannot see behind or to the side when backing up. it has been to the dealer and they claim they cannot replicate the issue. the problem is more consistent now and it is out of the 36000 mile warranty. the camera system is now failing daily. no warning lamps. the vehicle also has a no start condition, and it won't detect the key fob intermittently resulting in me being stranded 3 times. also taken to the dealer and the problem could not be replicated. the camera problem does not seem to be affected by weather conditions wet or dry hot or cold the problem started at approx. 10000 miles took it to the dealer at 34000 miles now i have 48000 miles car is 2 years old.
Mfg Campaign: 11677157
Recall Date: Jul 30, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WITH PEDESTRIAN DETECTIONB WARNING LIGHT COMING ON IN MY CAR. NO, I DONT FEEL MY SAFETY WAS AT RISK AT THAT TIME NO, IT HAS NOT BEEN REPRODUCED OR CONFIRMED. WE DID TAKE THE VEH TO NISSAN OF GREENVILLE, TX AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THE LIGHT WAS NOT ON AT THAT TIME AND DWAS TOLD THE SENSOR MIGHT BE DIRTY, OR THAT THE SUN "HIT THE SENSOR, CAUSING IT TO GO OFF" THERE WAS NO OTHER LIGHTS OR WANRNINGS PRIOR TO THE MALFUNCTION WANRNING
Corrective Action:
THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WITH PEDESTRIAN DETECTIONB WARNING LIGHT COMING ON IN MY CAR. NO, I DONT FEEL MY SAFETY WAS AT RISK AT THAT TIME NO, IT HAS NOT BEEN REPRODUCED OR CONFIRMED. WE DID TAKE THE VEH TO NISSAN OF GREENVILLE, TX AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THE LIGHT WAS NOT ON AT THAT TIME AND DWAS TOLD THE SENSOR MIGHT BE DIRTY, OR THAT THE SUN "HIT THE SENSOR, CAUSING IT TO GO OFF" THERE WAS NO OTHER LIGHTS OR WANRNINGS PRIOR TO THE MALFUNCTION WANRNING
Additional Notes:
THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WITH PEDESTRIAN DETECTIONB WARNING LIGHT COMING ON IN MY CAR. NO, I DONT FEEL MY SAFETY WAS AT RISK AT THAT TIME NO, IT HAS NOT BEEN REPRODUCED OR CONFIRMED. WE DID TAKE THE VEH TO NISSAN OF GREENVILLE, TX AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THE LIGHT WAS NOT ON AT THAT TIME AND DWAS TOLD THE SENSOR MIGHT BE DIRTY, OR THAT THE SUN "HIT THE SENSOR, CAUSING IT TO GO OFF" THERE WAS NO OTHER LIGHTS OR WANRNINGS PRIOR TO THE MALFUNCTION WANRNING
Mfg Campaign: 11673903
Recall Date: Jul 16, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WITH PEDESTRIAN DETECTIONB WARNING LIGHT COMING ON IN MY CAR. NO, I DONT FEEL MY SAFETY WAS AT RISK AT THAT TIME NO, IT HAS NOT BEEN REPRODUCED OR CONFIRMED. WE DID TAKE THE VEH TO NISSAN OF GREENVILLE, TX AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THE LIGHT WAS NOT ON AT THAT TIME AND DWAS TOLD THE SENSOR MIGHT BE DIRTY, OR THAT THE SUN "HIT THE SENSOR, CAUSING IT TO GO OFF" THERE WAS NO OTHER LIGHTS OR WANRNINGS PRIOR TO THE MALFUNCTION WANRNING
Corrective Action:
THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WITH PEDESTRIAN DETECTIONB WARNING LIGHT COMING ON IN MY CAR. NO, I DONT FEEL MY SAFETY WAS AT RISK AT THAT TIME NO, IT HAS NOT BEEN REPRODUCED OR CONFIRMED. WE DID TAKE THE VEH TO NISSAN OF GREENVILLE, TX AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THE LIGHT WAS NOT ON AT THAT TIME AND DWAS TOLD THE SENSOR MIGHT BE DIRTY, OR THAT THE SUN "HIT THE SENSOR, CAUSING IT TO GO OFF" THERE WAS NO OTHER LIGHTS OR WANRNINGS PRIOR TO THE MALFUNCTION WANRNING
Additional Notes:
THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WITH PEDESTRIAN DETECTIONB WARNING LIGHT COMING ON IN MY CAR. NO, I DONT FEEL MY SAFETY WAS AT RISK AT THAT TIME NO, IT HAS NOT BEEN REPRODUCED OR CONFIRMED. WE DID TAKE THE VEH TO NISSAN OF GREENVILLE, TX AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THE LIGHT WAS NOT ON AT THAT TIME AND DWAS TOLD THE SENSOR MIGHT BE DIRTY, OR THAT THE SUN "HIT THE SENSOR, CAUSING IT TO GO OFF" THERE WAS NO OTHER LIGHTS OR WANRNINGS PRIOR TO THE MALFUNCTION WANRNING
Mfg Campaign: 11673903
Recall Date: Jul 16, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This is my second complaint on this vehicle I have brought my car back multiple times for this issue and I keep getting they have found nothing wrong I feel very unsafe driving this car it stalls frequently while I’m driving I’ve been in the middle of very busy intersections I’ve been at stop lights it’s very humiliating when a a newer car stalls all the time. I’ve gone to the stores and come out and my car won’t start it’s very nerve racking and embarrassing having a 2023 vehicle and this is the stuff I have to deal with on a day to day basis wondering if I’m going to be able to go to work or any where or be stranded some where I bought the car brand new and it has not been reliable at all I’m to the point where I feel I need to seek legal advice on this matter. Since no one knows what the issue is. Very unhappy customer not a safe car at all stalling in the middle of intersections is pretty scary
Corrective Action:
This is my second complaint on this vehicle I have brought my car back multiple times for this issue and I keep getting they have found nothing wrong I feel very unsafe driving this car it stalls frequently while I’m driving I’ve been in the middle of very busy intersections I’ve been at stop lights it’s very humiliating when a a newer car stalls all the time. I’ve gone to the stores and come out and my car won’t start it’s very nerve racking and embarrassing having a 2023 vehicle and this is the stuff I have to deal with on a day to day basis wondering if I’m going to be able to go to work or any where or be stranded some where I bought the car brand new and it has not been reliable at all I’m to the point where I feel I need to seek legal advice on this matter. Since no one knows what the issue is. Very unhappy customer not a safe car at all stalling in the middle of intersections is pretty scary
Additional Notes:
This is my second complaint on this vehicle I have brought my car back multiple times for this issue and I keep getting they have found nothing wrong I feel very unsafe driving this car it stalls frequently while I’m driving I’ve been in the middle of very busy intersections I’ve been at stop lights it’s very humiliating when a a newer car stalls all the time. I’ve gone to the stores and come out and my car won’t start it’s very nerve racking and embarrassing having a 2023 vehicle and this is the stuff I have to deal with on a day to day basis wondering if I’m going to be able to go to work or any where or be stranded some where I bought the car brand new and it has not been reliable at all I’m to the point where I feel I need to seek legal advice on this matter. Since no one knows what the issue is. Very unhappy customer not a safe car at all stalling in the middle of intersections is pretty scary
Mfg Campaign: 11671192
Recall Date: Jul 3, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle was purchased used with 10,000 miles. Since purchase we have been experience with the battery and electrical system not functioning properly. The car is not driven much, but is started daily and run for 10 minutes when it is functioning. The car shuts down and it is necessary for us to have USAA or AAA start it, they have told us there is an electrical system problem. The car was taken to Colonial Nissan dealership in Feasterville, PA for PA state inspection and to resolve this problem. We were told "the car is not driven enough and there is no problem". The car is driven a few miles daily and has shut down again. I have contacted Nissan and they said they would get back to me to resolve this problem. I contacted them on 6/20/25 and they have not gotten back to me. The car has shut down at least a dozen times requiring USAA or AAA roadside assistance, both say there is an electrical problem.
Corrective Action:
This vehicle was purchased used with 10,000 miles. Since purchase we have been experience with the battery and electrical system not functioning properly. The car is not driven much, but is started daily and run for 10 minutes when it is functioning. The car shuts down and it is necessary for us to have USAA or AAA start it, they have told us there is an electrical system problem. The car was taken to Colonial Nissan dealership in Feasterville, PA for PA state inspection and to resolve this problem. We were told "the car is not driven enough and there is no problem". The car is driven a few miles daily and has shut down again. I have contacted Nissan and they said they would get back to me to resolve this problem. I contacted them on 6/20/25 and they have not gotten back to me. The car has shut down at least a dozen times requiring USAA or AAA roadside assistance, both say there is an electrical problem.
Additional Notes:
This vehicle was purchased used with 10,000 miles. Since purchase we have been experience with the battery and electrical system not functioning properly. The car is not driven much, but is started daily and run for 10 minutes when it is functioning. The car shuts down and it is necessary for us to have USAA or AAA start it, they have told us there is an electrical system problem. The car was taken to Colonial Nissan dealership in Feasterville, PA for PA state inspection and to resolve this problem. We were told "the car is not driven enough and there is no problem". The car is driven a few miles daily and has shut down again. I have contacted Nissan and they said they would get back to me to resolve this problem. I contacted them on 6/20/25 and they have not gotten back to me. The car has shut down at least a dozen times requiring USAA or AAA roadside assistance, both say there is an electrical problem.
Mfg Campaign: 11670182
Recall Date: Jun 30, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A/c compressior not working
Corrective Action:
A/c compressior not working
Additional Notes:
A/c compressior not working
Mfg Campaign: 11665362
Recall Date: Jun 6, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 Nissan Altima. The contact stated while driving at 10 MPH on a snowy hill road, the ABS warning light illuminated. The contact stated that the ABS independently enabled, the vehicle jerked and veered off the road. The rear passenger side of the vehicle crashed into multiple trees. In addition, the vehicle crashed into the last tree which prevented the vehicle from entering into the river. The contact's spouse was an occupant in the vehicle and was seated in the front passenger's seat. The vehicle was towed to a local tow yard. The damage to the vehicle consists of damage to the rear passenger side of the vehicle and the front passenger side door. No injuries were sustained. No police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 65,200.
Corrective Action:
The contact owns a 2023 Nissan Altima. The contact stated while driving at 10 MPH on a snowy hill road, the ABS warning light illuminated. The contact stated that the ABS independently enabled, the vehicle jerked and veered off the road. The rear passenger side of the vehicle crashed into multiple trees. In addition, the vehicle crashed into the last tree which prevented the vehicle from entering into the river. The contact's spouse was an occupant in the vehicle and was seated in the front passenger's seat. The vehicle was towed to a local tow yard. The damage to the vehicle consists of damage to the rear passenger side of the vehicle and the front passenger side door. No injuries were sustained. No police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 65,200.
Additional Notes:
The contact owns a 2023 Nissan Altima. The contact stated while driving at 10 MPH on a snowy hill road, the ABS warning light illuminated. The contact stated that the ABS independently enabled, the vehicle jerked and veered off the road. The rear passenger side of the vehicle crashed into multiple trees. In addition, the vehicle crashed into the last tree which prevented the vehicle from entering into the river. The contact's spouse was an occupant in the vehicle and was seated in the front passenger's seat. The vehicle was towed to a local tow yard. The damage to the vehicle consists of damage to the rear passenger side of the vehicle and the front passenger side door. No injuries were sustained. No police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 65,200.
Mfg Campaign: 11638116
Recall Date: Jan 23, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera for no reason failed. Screen is bright white when in reverse. Occasionally when the car is cold and reverse is quickly selected image will be seen for a few seconds then fades to all white. Backup camera only. Car has less than 8k miles no accidents.
Corrective Action:
Backup camera for no reason failed. Screen is bright white when in reverse. Occasionally when the car is cold and reverse is quickly selected image will be seen for a few seconds then fades to all white. Backup camera only. Car has less than 8k miles no accidents.
Additional Notes:
Backup camera for no reason failed. Screen is bright white when in reverse. Occasionally when the car is cold and reverse is quickly selected image will be seen for a few seconds then fades to all white. Backup camera only. Car has less than 8k miles no accidents.
Mfg Campaign: 11634280
Recall Date: Jan 6, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Corrective Action:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Additional Notes:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Mfg Campaign: 11626987
Recall Date: Nov 23, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Corrective Action:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Additional Notes:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Mfg Campaign: 11626987
Recall Date: Nov 23, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Corrective Action:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Additional Notes:
My car shuts off going down the road happens randomly it happened in July of 2024 and in November 2024 no warning lights came on it just shuts off I have not had my car looked at yet but I do plan on taking it to a dealer
Mfg Campaign: 11626987
Recall Date: Nov 23, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car has 33,214 miles on it. For no reason the alternator DIED ON IT. There was no warning on the dash of the vehicle. So the computer inside the vehicle did not give a warning that the electrical system for the alternator had died or that the battery had died. There’s no corrosion. There’s no shorts. I checked the fuses myself. This car has two sets of fuses one leads to the battery. The other one is for the infotainment center inside the vehicle. It’s not been tampered with. So there’s an issue with the computer system and how it registers errors to the dash of the vehicle also. That is a software issue. Whenever there is an issue with the engine, the computer system is supposed to register that to take it to get service or whatever. No warning ever came. An alternator is supposed to last 100,000 miles or better on a vehicle. So I’m stranded. I don’t have the tools to change out an alternator. But Nissan wants to collect my data to sell it. The tow truck just got here to give me a jump, so it’ll probably be towed to Nissan tomorrow to get it fixed. And it looks like a like I like she has to have a full bed for a tow. She can’t be towed like that. She has sensors and I don’t want her hurt.
Corrective Action:
My car has 33,214 miles on it. For no reason the alternator DIED ON IT. There was no warning on the dash of the vehicle. So the computer inside the vehicle did not give a warning that the electrical system for the alternator had died or that the battery had died. There’s no corrosion. There’s no shorts. I checked the fuses myself. This car has two sets of fuses one leads to the battery. The other one is for the infotainment center inside the vehicle. It’s not been tampered with. So there’s an issue with the computer system and how it registers errors to the dash of the vehicle also. That is a software issue. Whenever there is an issue with the engine, the computer system is supposed to register that to take it to get service or whatever. No warning ever came. An alternator is supposed to last 100,000 miles or better on a vehicle. So I’m stranded. I don’t have the tools to change out an alternator. But Nissan wants to collect my data to sell it. The tow truck just got here to give me a jump, so it’ll probably be towed to Nissan tomorrow to get it fixed. And it looks like a like I like she has to have a full bed for a tow. She can’t be towed like that. She has sensors and I don’t want her hurt.
Additional Notes:
My car has 33,214 miles on it. For no reason the alternator DIED ON IT. There was no warning on the dash of the vehicle. So the computer inside the vehicle did not give a warning that the electrical system for the alternator had died or that the battery had died. There’s no corrosion. There’s no shorts. I checked the fuses myself. This car has two sets of fuses one leads to the battery. The other one is for the infotainment center inside the vehicle. It’s not been tampered with. So there’s an issue with the computer system and how it registers errors to the dash of the vehicle also. That is a software issue. Whenever there is an issue with the engine, the computer system is supposed to register that to take it to get service or whatever. No warning ever came. An alternator is supposed to last 100,000 miles or better on a vehicle. So I’m stranded. I don’t have the tools to change out an alternator. But Nissan wants to collect my data to sell it. The tow truck just got here to give me a jump, so it’ll probably be towed to Nissan tomorrow to get it fixed. And it looks like a like I like she has to have a full bed for a tow. She can’t be towed like that. She has sensors and I don’t want her hurt.
Mfg Campaign: 11613663
Recall Date: Sep 10, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I took my car into the dealer to ask a question. Upon arriving I tried to open the drivers door after I turned the ignition off to exit the car and the drivers door would not open. The service man tried to open it from the outside with the same results. Finally it opened. It had done this before but I always forgot to tell them when I was at the dealership. The passenger door had done the same thing. The dealership ordered new front door latches for both front doors and replaced them. Yesterday I entered the drivers door to back the car out of my daughter’s garage. I was again unable to get out of the car. The door would only open part way then get stuck. Once outside the car I tried to re-enter the drivers door to leave and I could not get the drivers door open. This is a safety issue. It is scary when you cannot get out of your car.
Corrective Action:
I took my car into the dealer to ask a question. Upon arriving I tried to open the drivers door after I turned the ignition off to exit the car and the drivers door would not open. The service man tried to open it from the outside with the same results. Finally it opened. It had done this before but I always forgot to tell them when I was at the dealership. The passenger door had done the same thing. The dealership ordered new front door latches for both front doors and replaced them. Yesterday I entered the drivers door to back the car out of my daughter’s garage. I was again unable to get out of the car. The door would only open part way then get stuck. Once outside the car I tried to re-enter the drivers door to leave and I could not get the drivers door open. This is a safety issue. It is scary when you cannot get out of your car.
Additional Notes:
I took my car into the dealer to ask a question. Upon arriving I tried to open the drivers door after I turned the ignition off to exit the car and the drivers door would not open. The service man tried to open it from the outside with the same results. Finally it opened. It had done this before but I always forgot to tell them when I was at the dealership. The passenger door had done the same thing. The dealership ordered new front door latches for both front doors and replaced them. Yesterday I entered the drivers door to back the car out of my daughter’s garage. I was again unable to get out of the car. The door would only open part way then get stuck. Once outside the car I tried to re-enter the drivers door to leave and I could not get the drivers door open. This is a safety issue. It is scary when you cannot get out of your car.
Mfg Campaign: 11591037
Recall Date: May 28, 2024
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Right rear Seatbelt was not connected to car frame at bitter end. Bolt and seatbelt end were tucked behind seat cushion vice bolted and torqued to support bracket. Discovered upon first use of rear passenger seat.
Corrective Action:
Right rear Seatbelt was not connected to car frame at bitter end. Bolt and seatbelt end were tucked behind seat cushion vice bolted and torqued to support bracket. Discovered upon first use of rear passenger seat.
Additional Notes:
Right rear Seatbelt was not connected to car frame at bitter end. Bolt and seatbelt end were tucked behind seat cushion vice bolted and torqued to support bracket. Discovered upon first use of rear passenger seat.
Mfg Campaign: 11590510
Recall Date: May 24, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owned a 2023 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle suddenly began to accelerate and seemed to steer on its own, prompting the contact to attempt to slow the vehicle. With the brake pedal depressed all the way to the floorboard, the vehicle failed to come to a complete stop. As a result, the vehicle left the roadway and came to a complete stop after going into a side ditch and flipping on its side. The air bags did not deploy. An unknown warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported him to his primary care physician, who recommended he seek treatment by a chiropractor. The contact was later treated for pain in his neck and back by a chiropractor. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owned a 2023 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle suddenly began to accelerate and seemed to steer on its own, prompting the contact to attempt to slow the vehicle. With the brake pedal depressed all the way to the floorboard, the vehicle failed to come to a complete stop. As a result, the vehicle left the roadway and came to a complete stop after going into a side ditch and flipping on its side. The air bags did not deploy. An unknown warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported him to his primary care physician, who recommended he seek treatment by a chiropractor. The contact was later treated for pain in his neck and back by a chiropractor. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owned a 2023 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle suddenly began to accelerate and seemed to steer on its own, prompting the contact to attempt to slow the vehicle. With the brake pedal depressed all the way to the floorboard, the vehicle failed to come to a complete stop. As a result, the vehicle left the roadway and came to a complete stop after going into a side ditch and flipping on its side. The air bags did not deploy. An unknown warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported him to his primary care physician, who recommended he seek treatment by a chiropractor. The contact was later treated for pain in his neck and back by a chiropractor. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11586447
Recall Date: May 1, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was riding down the highway when all of a sudden I hear loud bang, the rear windshield, completely shutters, spontaneously out of nowhere. This is a huge safety concern as I could have easily caused or been involved in an accident due to what occurred I have looked up on other forms where this has happened to other Nissan owners. This can also be inspected by service center employees as well as document documented by the police. Be careful as there are no warning signs if or when this may occurred to your vehicle
Corrective Action:
I was riding down the highway when all of a sudden I hear loud bang, the rear windshield, completely shutters, spontaneously out of nowhere. This is a huge safety concern as I could have easily caused or been involved in an accident due to what occurred I have looked up on other forms where this has happened to other Nissan owners. This can also be inspected by service center employees as well as document documented by the police. Be careful as there are no warning signs if or when this may occurred to your vehicle
Additional Notes:
I was riding down the highway when all of a sudden I hear loud bang, the rear windshield, completely shutters, spontaneously out of nowhere. This is a huge safety concern as I could have easily caused or been involved in an accident due to what occurred I have looked up on other forms where this has happened to other Nissan owners. This can also be inspected by service center employees as well as document documented by the police. Be careful as there are no warning signs if or when this may occurred to your vehicle
Mfg Campaign: 11562878
Recall Date: Jan 1, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased my certified-preowned 2023 Nissan Altima on 12/9/2023 at 800+ miles. I did test drive it before my purchase, however I did not notice the defect in the driver and passenger side windows until my 45 minute drive home. The windows are defective and distorted my vision causing eye strain and dizziness.
Corrective Action:
I purchased my certified-preowned 2023 Nissan Altima on 12/9/2023 at 800+ miles. I did test drive it before my purchase, however I did not notice the defect in the driver and passenger side windows until my 45 minute drive home. The windows are defective and distorted my vision causing eye strain and dizziness.
Additional Notes:
I purchased my certified-preowned 2023 Nissan Altima on 12/9/2023 at 800+ miles. I did test drive it before my purchase, however I did not notice the defect in the driver and passenger side windows until my 45 minute drive home. The windows are defective and distorted my vision causing eye strain and dizziness.
Mfg Campaign: 11562010
Recall Date: Dec 27, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Corrective Action:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Additional Notes:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Mfg Campaign: 11543279
Recall Date: Sep 7, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Corrective Action:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Additional Notes:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Mfg Campaign: 11543279
Recall Date: Sep 7, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Corrective Action:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Additional Notes:
The contact owns a 2023 Nissan Altima. The contact stated that the windshield had cracked with no external cause. The vehicle was taken to the dealer, where it was the windshield was replaced. Additionally, the contact stated while driving 45-50 MPH, the vehicle ahead slowed down, slid and stopped side ways, approximately two feet in the emergency lane and two feet in the left lane. The contact stated that upon depressing the brake pedal, the wheels locked but the ABS failed to engage, causing the vehicle to skid. Additionally, the contact attempted to turn to the right to avoid the other vehicle, but the steering wheel was locked. The contact used his physical strength to steer the steering wheel; however, the vehicle crashed into the passenger's side rear bumper and headlight of the other vehicle. The contact stated that the forward collision avoidance emergency braking system failed to engage. The air bags did not deploy. The front driver's side door failed to open widely. The contact stated that he kicked the door in order to exit the vehicle. There was no injury sustained. There was no police report filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, All Magic Paint & Body (14461 Commerce Center Dr, Moreno Valley, CA 92553). The manufacturer was notified of the failure and informed the contact that a Nissan field inspector would inspect the vehicle and would review the EDR information. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 5,300. The VIN was unavailable.
Mfg Campaign: 11543279
Recall Date: Sep 7, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury