Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
101 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Nissan Armada (VIN: [XXX] ) has been experiencing no-start issues consistently for the past three years. Two years ago, I purchased a new battery from a Nissan dealership after being told the existing one had failed. Despite that replacement, the problem persisted and continues to this day. The vehicle intermittently fails to start, often producing only a click sound even though the battery, alternator, and starter test as functional. I now have to jump my car at least five times a week just to drive it. Through research and online forums, I’ve found that many other owners of this model report identical issues, which appear linked to the brake lamp switch or Body Control Module (BCM). While Nissan has issued Technical Service Bulletins for these concerns, no formal recall has been offered. This ongoing electrical malfunction is a serious reliability and safety issue—especially if the vehicle fails to start during a critical situation—and I urge NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2018 Nissan Armada (VIN: [XXX] ) has been experiencing no-start issues consistently for the past three years. Two years ago, I purchased a new battery from a Nissan dealership after being told the existing one had failed. Despite that replacement, the problem persisted and continues to this day. The vehicle intermittently fails to start, often producing only a click sound even though the battery, alternator, and starter test as functional. I now have to jump my car at least five times a week just to drive it. Through research and online forums, I’ve found that many other owners of this model report identical issues, which appear linked to the brake lamp switch or Body Control Module (BCM). While Nissan has issued Technical Service Bulletins for these concerns, no formal recall has been offered. This ongoing electrical malfunction is a serious reliability and safety issue—especially if the vehicle fails to start during a critical situation—and I urge NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2018 Nissan Armada (VIN: [XXX] ) has been experiencing no-start issues consistently for the past three years. Two years ago, I purchased a new battery from a Nissan dealership after being told the existing one had failed. Despite that replacement, the problem persisted and continues to this day. The vehicle intermittently fails to start, often producing only a click sound even though the battery, alternator, and starter test as functional. I now have to jump my car at least five times a week just to drive it. Through research and online forums, I’ve found that many other owners of this model report identical issues, which appear linked to the brake lamp switch or Body Control Module (BCM). While Nissan has issued Technical Service Bulletins for these concerns, no formal recall has been offered. This ongoing electrical malfunction is a serious reliability and safety issue—especially if the vehicle fails to start during a critical situation—and I urge NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11673811
Recall Date: Jul 15, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Corrective Action:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Additional Notes:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Mfg Campaign: 11667327
Recall Date: Jun 17, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Corrective Action:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Additional Notes:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Mfg Campaign: 11667327
Recall Date: Jun 17, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Corrective Action:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Additional Notes:
No start, no codes. Have replaced brake switch several times and it fixes it for a bit and then happens again. I have read several forums and it seems to be a commen issue but no recalls for fault. 2018 nissan armada platinum. Shouldn't have to keep replacing switch.
Mfg Campaign: 11667327
Recall Date: Jun 17, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The display is not working properly, the low window washer fluid comes on and then goes off. The light in the back of the display wants to come on but doesn't. The sensors are lighting up when there is a vehicle next to you but no warning signal. also there is no radio and the buttons on top do not work. I researched this and there was a recall for a DCU in 2018-2019 and that seems like the problem again. I have had nothing but issues with this car since i bought it. Nissan says its the battery which is highly doubtful because they just changed that and the brake switches a million times. BCM came up a bunch of times also in the past but Nissan cant recreate the problem which I am starting be frustrated with and dont even want this car anymore although it was my dream car
Corrective Action:
The display is not working properly, the low window washer fluid comes on and then goes off. The light in the back of the display wants to come on but doesn't. The sensors are lighting up when there is a vehicle next to you but no warning signal. also there is no radio and the buttons on top do not work. I researched this and there was a recall for a DCU in 2018-2019 and that seems like the problem again. I have had nothing but issues with this car since i bought it. Nissan says its the battery which is highly doubtful because they just changed that and the brake switches a million times. BCM came up a bunch of times also in the past but Nissan cant recreate the problem which I am starting be frustrated with and dont even want this car anymore although it was my dream car
Additional Notes:
The display is not working properly, the low window washer fluid comes on and then goes off. The light in the back of the display wants to come on but doesn't. The sensors are lighting up when there is a vehicle next to you but no warning signal. also there is no radio and the buttons on top do not work. I researched this and there was a recall for a DCU in 2018-2019 and that seems like the problem again. I have had nothing but issues with this car since i bought it. Nissan says its the battery which is highly doubtful because they just changed that and the brake switches a million times. BCM came up a bunch of times also in the past but Nissan cant recreate the problem which I am starting be frustrated with and dont even want this car anymore although it was my dream car
Mfg Campaign: 11664270
Recall Date: Jun 2, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The display is not working properly, the low window washer fluid comes on and then goes off. The light in the back of the display wants to come on but doesn't. The sensors are lighting up when there is a vehicle next to you but no warning signal. also there is no radio and the buttons on top do not work. I researched this and there was a recall for a DCU in 2018-2019 and that seems like the problem again. I have had nothing but issues with this car since i bought it. Nissan says its the battery which is highly doubtful because they just changed that and the brake switches a million times. BCM came up a bunch of times also in the past but Nissan cant recreate the problem which I am starting be frustrated with and dont even want this car anymore although it was my dream car
Corrective Action:
The display is not working properly, the low window washer fluid comes on and then goes off. The light in the back of the display wants to come on but doesn't. The sensors are lighting up when there is a vehicle next to you but no warning signal. also there is no radio and the buttons on top do not work. I researched this and there was a recall for a DCU in 2018-2019 and that seems like the problem again. I have had nothing but issues with this car since i bought it. Nissan says its the battery which is highly doubtful because they just changed that and the brake switches a million times. BCM came up a bunch of times also in the past but Nissan cant recreate the problem which I am starting be frustrated with and dont even want this car anymore although it was my dream car
Additional Notes:
The display is not working properly, the low window washer fluid comes on and then goes off. The light in the back of the display wants to come on but doesn't. The sensors are lighting up when there is a vehicle next to you but no warning signal. also there is no radio and the buttons on top do not work. I researched this and there was a recall for a DCU in 2018-2019 and that seems like the problem again. I have had nothing but issues with this car since i bought it. Nissan says its the battery which is highly doubtful because they just changed that and the brake switches a million times. BCM came up a bunch of times also in the past but Nissan cant recreate the problem which I am starting be frustrated with and dont even want this car anymore although it was my dream car
Mfg Campaign: 11664270
Recall Date: Jun 2, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Display Control Unit (DCU) has failed in my 18 Armada. My VIN is not part of the recall with the other 18 Armada models. The safety features of the collision warning system does not work because the DCU has failed. This is a pedestrian safety issue. The Navigation system does not work because the DCU has failed. None of the control panel buttons on dash or the steering wheels work because the DCU has failed including the cruise control. The Nissan dealership has confirmed it is the DCU but it is not under the recall with my VIN, however it appears all 18 Armada's have been recalled due to the same issue. No warning lights appears, the display screen stopped working only displaying the Nissan symbol. I would like my VIN added to the recall list for the DCU so the vehicle can become safe to myself and others. replacement is nearly $%,000.00 dollars 1 Affected Product Vehicle MAKE NissanMODEL amarda
Corrective Action:
The Display Control Unit (DCU) has failed in my 18 Armada. My VIN is not part of the recall with the other 18 Armada models. The safety features of the collision warning system does not work because the DCU has failed. This is a pedestrian safety issue. The Navigation system does not work because the DCU has failed. None of the control panel buttons on dash or the steering wheels work because the DCU has failed including the cruise control. The Nissan dealership has confirmed it is the DCU but it is not under the recall with my VIN, however it appears all 18 Armada's have been recalled due to the same issue. No warning lights appears, the display screen stopped working only displaying the Nissan symbol. I would like my VIN added to the recall list for the DCU so the vehicle can become safe to myself and others. replacement is nearly $%,000.00 dollars 1 Affected Product Vehicle MAKE NissanMODEL amarda
Additional Notes:
The Display Control Unit (DCU) has failed in my 18 Armada. My VIN is not part of the recall with the other 18 Armada models. The safety features of the collision warning system does not work because the DCU has failed. This is a pedestrian safety issue. The Navigation system does not work because the DCU has failed. None of the control panel buttons on dash or the steering wheels work because the DCU has failed including the cruise control. The Nissan dealership has confirmed it is the DCU but it is not under the recall with my VIN, however it appears all 18 Armada's have been recalled due to the same issue. No warning lights appears, the display screen stopped working only displaying the Nissan symbol. I would like my VIN added to the recall list for the DCU so the vehicle can become safe to myself and others. replacement is nearly $%,000.00 dollars 1 Affected Product Vehicle MAKE NissanMODEL amarda
Mfg Campaign: 11662546
Recall Date: May 22, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The start hesitation started about 2 years ago, but my Armada never did not start. Then about a year so ago the Armada would not start, and it would not start in Dover, DE, and I had to call Geico to get a jump. I had a brand-new battery installed thinking that was the issue months prior, but my Armada would not start again. I took it to the dealership, and they charged me diagnostic but could not find any issues. After numerous times of my Armada not starting, I bought portable jumper whenever this happens. Just last week I was in Milford and went to start my Armada and it would not start. It clicked and then no power anywhere... the same as other times. I called Geico roadside and while waiting about 10 minutes, my Armada started, and I drove it straight home. I tried to start it the next day, and it started with a slight hesitation, but it started. So now when I go places, I will not turn my Armada off for fear it will not start again.
Corrective Action:
The start hesitation started about 2 years ago, but my Armada never did not start. Then about a year so ago the Armada would not start, and it would not start in Dover, DE, and I had to call Geico to get a jump. I had a brand-new battery installed thinking that was the issue months prior, but my Armada would not start again. I took it to the dealership, and they charged me diagnostic but could not find any issues. After numerous times of my Armada not starting, I bought portable jumper whenever this happens. Just last week I was in Milford and went to start my Armada and it would not start. It clicked and then no power anywhere... the same as other times. I called Geico roadside and while waiting about 10 minutes, my Armada started, and I drove it straight home. I tried to start it the next day, and it started with a slight hesitation, but it started. So now when I go places, I will not turn my Armada off for fear it will not start again.
Additional Notes:
The start hesitation started about 2 years ago, but my Armada never did not start. Then about a year so ago the Armada would not start, and it would not start in Dover, DE, and I had to call Geico to get a jump. I had a brand-new battery installed thinking that was the issue months prior, but my Armada would not start again. I took it to the dealership, and they charged me diagnostic but could not find any issues. After numerous times of my Armada not starting, I bought portable jumper whenever this happens. Just last week I was in Milford and went to start my Armada and it would not start. It clicked and then no power anywhere... the same as other times. I called Geico roadside and while waiting about 10 minutes, my Armada started, and I drove it straight home. I tried to start it the next day, and it started with a slight hesitation, but it started. So now when I go places, I will not turn my Armada off for fear it will not start again.
Mfg Campaign: 11661693
Recall Date: May 18, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Break pressure sensor is bad, the car will intermittently not crank. If car is in park it will not go into gear. It’s as if the break system can not build up enough pressure for the car to register the breaks are being pressed
Corrective Action:
Break pressure sensor is bad, the car will intermittently not crank. If car is in park it will not go into gear. It’s as if the break system can not build up enough pressure for the car to register the breaks are being pressed
Additional Notes:
Break pressure sensor is bad, the car will intermittently not crank. If car is in park it will not go into gear. It’s as if the break system can not build up enough pressure for the car to register the breaks are being pressed
Mfg Campaign: 11660939
Recall Date: May 14, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Corrective Action:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Additional Notes:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Mfg Campaign: 11654459
Recall Date: Apr 14, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Corrective Action:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Additional Notes:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Mfg Campaign: 11654459
Recall Date: Apr 14, 2025
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Corrective Action:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Additional Notes:
BCI (Back-up Collision Intervention) Malfunction. It's random when this comes up on the dashboard warning lights. It lights up several other things as well. It doesn't allow you to use the cruise control, or the 4-wheel drive. It disables the ABS and traction control. I don't know how this is not a recall, because I see several forums talking about this issue for this vehicle specifically in this year. We took it to the dealership, and they brushed it off, and claimed they didn't know how to fix it. It has caused multiple problems and has put my family at harms risk due to it disabling the safety features.
Mfg Campaign: 11654459
Recall Date: Apr 14, 2025
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Corrective Action:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Additional Notes:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Mfg Campaign: 11653765
Recall Date: Apr 9, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Corrective Action:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Additional Notes:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Mfg Campaign: 11653765
Recall Date: Apr 9, 2025
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Corrective Action:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Additional Notes:
Camera/navigation randomly cycling, not dependable with alerts and crash detection. Has caused several close calls.
Mfg Campaign: 11653765
Recall Date: Apr 9, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment system went black with no warning. Effects adjustment to temperature contols, information for maintenance. Radio accessibility, sound, bluetooth, navigation, etc. I have only owned the vehilcle for 1 year, and drove 7500 miles. There was no warning, glitching or flashing. I have been to the dealership and they told me there were no errors to report but only suggested to replace entire infotainment center at $5K.
Corrective Action:
Infotainment system went black with no warning. Effects adjustment to temperature contols, information for maintenance. Radio accessibility, sound, bluetooth, navigation, etc. I have only owned the vehilcle for 1 year, and drove 7500 miles. There was no warning, glitching or flashing. I have been to the dealership and they told me there were no errors to report but only suggested to replace entire infotainment center at $5K.
Additional Notes:
Infotainment system went black with no warning. Effects adjustment to temperature contols, information for maintenance. Radio accessibility, sound, bluetooth, navigation, etc. I have only owned the vehilcle for 1 year, and drove 7500 miles. There was no warning, glitching or flashing. I have been to the dealership and they told me there were no errors to report but only suggested to replace entire infotainment center at $5K.
Mfg Campaign: 11645056
Recall Date: Feb 26, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Corrective Action:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Additional Notes:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Mfg Campaign: 11639268
Recall Date: Jan 29, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Corrective Action:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Additional Notes:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Mfg Campaign: 11639268
Recall Date: Jan 29, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Corrective Action:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Additional Notes:
The vehicle won't start all the dashboard lights come on but the truck will not start I got a warning alarm message that the CBI has a malfunction .
Mfg Campaign: 11639268
Recall Date: Jan 29, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment system in my 2018 Nissan Armada failed. The issues include unresponsiveness of the touchscreen, frequent system freezes or restarts, glitches with Bluetooth connectivity, loss of backup camera functionality during reboots, and a black screen. The most significant issue is incessant random reboots, which occur without any apparent cause. These reboots can continue for the entire duration of a drive or happen sporadically, leading to distractions, the loss of presets and settings, and interrupted Bluetooth connections. The vehicle is available for inspection upon request.The malfunctioning infotainment system poses several safety risks. The frequent reboots distract the driver, especially when attempting to reconnect Bluetooth or troubleshoot the system mid-drive. Additionally, the loss of the backup camera during reboots compromises visibility while reversing, significantly increasing the risk of an accident. The unresponsiveness and black screen further hinder safe operation, as critical features like navigation and audio controls are inaccessible. Yes, the problem has been reproduced by the dealership. They confirmed that the infotainment system experiences reboots and black screens, consistent with common complaints about this vehicle. However, they could not offer a resolution because my VIN is not included in related recalls or service bulletins.The vehicle has been inspected by the dealership, but no other parties, such as Nissan corporate representatives, have been involved in reviewing the issue though I have tried to get them involced with repeated attempts at contact via phone and email. There were no warning lamps or error messages prior to the failures. The infotainment system began exhibiting these problems approximately [insert date], and they have occurred consistently since that time.I have searched online for solutions and found that this is a widespread issue with the 2018 Nissan Armada and other Nissan vehicles in general. Many oth
Corrective Action:
The infotainment system in my 2018 Nissan Armada failed. The issues include unresponsiveness of the touchscreen, frequent system freezes or restarts, glitches with Bluetooth connectivity, loss of backup camera functionality during reboots, and a black screen. The most significant issue is incessant random reboots, which occur without any apparent cause. These reboots can continue for the entire duration of a drive or happen sporadically, leading to distractions, the loss of presets and settings, and interrupted Bluetooth connections. The vehicle is available for inspection upon request.The malfunctioning infotainment system poses several safety risks. The frequent reboots distract the driver, especially when attempting to reconnect Bluetooth or troubleshoot the system mid-drive. Additionally, the loss of the backup camera during reboots compromises visibility while reversing, significantly increasing the risk of an accident. The unresponsiveness and black screen further hinder safe operation, as critical features like navigation and audio controls are inaccessible. Yes, the problem has been reproduced by the dealership. They confirmed that the infotainment system experiences reboots and black screens, consistent with common complaints about this vehicle. However, they could not offer a resolution because my VIN is not included in related recalls or service bulletins.The vehicle has been inspected by the dealership, but no other parties, such as Nissan corporate representatives, have been involved in reviewing the issue though I have tried to get them involced with repeated attempts at contact via phone and email. There were no warning lamps or error messages prior to the failures. The infotainment system began exhibiting these problems approximately [insert date], and they have occurred consistently since that time.I have searched online for solutions and found that this is a widespread issue with the 2018 Nissan Armada and other Nissan vehicles in general. Many oth
Additional Notes:
The infotainment system in my 2018 Nissan Armada failed. The issues include unresponsiveness of the touchscreen, frequent system freezes or restarts, glitches with Bluetooth connectivity, loss of backup camera functionality during reboots, and a black screen. The most significant issue is incessant random reboots, which occur without any apparent cause. These reboots can continue for the entire duration of a drive or happen sporadically, leading to distractions, the loss of presets and settings, and interrupted Bluetooth connections. The vehicle is available for inspection upon request.The malfunctioning infotainment system poses several safety risks. The frequent reboots distract the driver, especially when attempting to reconnect Bluetooth or troubleshoot the system mid-drive. Additionally, the loss of the backup camera during reboots compromises visibility while reversing, significantly increasing the risk of an accident. The unresponsiveness and black screen further hinder safe operation, as critical features like navigation and audio controls are inaccessible. Yes, the problem has been reproduced by the dealership. They confirmed that the infotainment system experiences reboots and black screens, consistent with common complaints about this vehicle. However, they could not offer a resolution because my VIN is not included in related recalls or service bulletins.The vehicle has been inspected by the dealership, but no other parties, such as Nissan corporate representatives, have been involved in reviewing the issue though I have tried to get them involced with repeated attempts at contact via phone and email. There were no warning lamps or error messages prior to the failures. The infotainment system began exhibiting these problems approximately [insert date], and they have occurred consistently since that time.I have searched online for solutions and found that this is a widespread issue with the 2018 Nissan Armada and other Nissan vehicles in general. Many oth
Mfg Campaign: 11631509
Recall Date: Dec 18, 2024
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