Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
101 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE TENDS TO LOSE POWER WHEN GAS PEDAL IS ENGAGED. WHEN FOOT IS OFF THE GAS AND BRAKES ARE APPLIED WHILE IDLED AT TRAFFIC LIGHT VEHICLE TRIES TO ACCELERATE. I CONSTANTLY HAVE TO BE MINDFUL TO KEEP BRAKES FIRMLY PRESSED.
Corrective Action:
VEHICLE TENDS TO LOSE POWER WHEN GAS PEDAL IS ENGAGED. WHEN FOOT IS OFF THE GAS AND BRAKES ARE APPLIED WHILE IDLED AT TRAFFIC LIGHT VEHICLE TRIES TO ACCELERATE. I CONSTANTLY HAVE TO BE MINDFUL TO KEEP BRAKES FIRMLY PRESSED.
Additional Notes:
VEHICLE TENDS TO LOSE POWER WHEN GAS PEDAL IS ENGAGED. WHEN FOOT IS OFF THE GAS AND BRAKES ARE APPLIED WHILE IDLED AT TRAFFIC LIGHT VEHICLE TRIES TO ACCELERATE. I CONSTANTLY HAVE TO BE MINDFUL TO KEEP BRAKES FIRMLY PRESSED.
Mfg Campaign: 11360635
Recall Date: Sep 23, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING CAR WILL START ACTING WEIRD AS THOUGH I'M HAVE A LITTLE DIFFICULTY ACCELERATING. THEN A LIGHT WILL COME ON THAT LOOKS LIKE A CAR WITH A WINDY ROAD. THEN AFTER A MINUTE OR TWO A TON OF OTHER LIGHTS WILL COME ON AND AN ALERT OF BCI MALFUNCTION WILL APPEAR. TRIED TO GOOGLE TO SEE WHAT OTHER PEOPLE HAVE DONE TO RESOLVE AND SOME HAVE SAID THAT THEY HAVE TO PULL OVER BECAUSE THE CAR HAS ACTUALLY SHUT OFF ON ITS OWN. SO, I ALWAYS TRY TO PULL OVER AND TURN THE CAR OFF AND BACK ON. SOMETIMES THE CAR WILL NOT TURN BACK ON AND IT WILL LEAVE ME STRANDED. I ALSO HAVE BEEN IN PARK WHEN THE ALERT CAME ON AND IT WOULD NOT ALLOW ME TO SHIFT INTO DRIVE, AGAIN LEAVING ME STRANDED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
WHILE DRIVING CAR WILL START ACTING WEIRD AS THOUGH I'M HAVE A LITTLE DIFFICULTY ACCELERATING. THEN A LIGHT WILL COME ON THAT LOOKS LIKE A CAR WITH A WINDY ROAD. THEN AFTER A MINUTE OR TWO A TON OF OTHER LIGHTS WILL COME ON AND AN ALERT OF BCI MALFUNCTION WILL APPEAR. TRIED TO GOOGLE TO SEE WHAT OTHER PEOPLE HAVE DONE TO RESOLVE AND SOME HAVE SAID THAT THEY HAVE TO PULL OVER BECAUSE THE CAR HAS ACTUALLY SHUT OFF ON ITS OWN. SO, I ALWAYS TRY TO PULL OVER AND TURN THE CAR OFF AND BACK ON. SOMETIMES THE CAR WILL NOT TURN BACK ON AND IT WILL LEAVE ME STRANDED. I ALSO HAVE BEEN IN PARK WHEN THE ALERT CAME ON AND IT WOULD NOT ALLOW ME TO SHIFT INTO DRIVE, AGAIN LEAVING ME STRANDED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
WHILE DRIVING CAR WILL START ACTING WEIRD AS THOUGH I'M HAVE A LITTLE DIFFICULTY ACCELERATING. THEN A LIGHT WILL COME ON THAT LOOKS LIKE A CAR WITH A WINDY ROAD. THEN AFTER A MINUTE OR TWO A TON OF OTHER LIGHTS WILL COME ON AND AN ALERT OF BCI MALFUNCTION WILL APPEAR. TRIED TO GOOGLE TO SEE WHAT OTHER PEOPLE HAVE DONE TO RESOLVE AND SOME HAVE SAID THAT THEY HAVE TO PULL OVER BECAUSE THE CAR HAS ACTUALLY SHUT OFF ON ITS OWN. SO, I ALWAYS TRY TO PULL OVER AND TURN THE CAR OFF AND BACK ON. SOMETIMES THE CAR WILL NOT TURN BACK ON AND IT WILL LEAVE ME STRANDED. I ALSO HAVE BEEN IN PARK WHEN THE ALERT CAME ON AND IT WOULD NOT ALLOW ME TO SHIFT INTO DRIVE, AGAIN LEAVING ME STRANDED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11349777
Recall Date: Aug 17, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE HAVE ALMOST HAD A COUPLE OF ACCIDENTS DUE TO BRAKES AUTOMATICALLY ENGAGING. FIRST WE WERE BACKING OUT OF DRIVEWAY WITH NOTHING AROUND BUT THE VEHICLE IMPLIED BRAKES IN THE MIDDLE OF THE ROAD. LUCKILY THE VEHICLE THAT CAME BARRELING DOWN OUR ROAD SLOWED DOWN UNTIL THE VEHICLE FINALLY LET THE BRAKE OFF. THEN 4 MORE TIMES WHEN DRIVING APPLYING BRAKES RANDOMLY! THIS IS NOT SAFE. LUCKILY, WE WERE NOT ON THE HIGHWAY. BRAKES CONTINUE TO APPLY RANDOMLY WITHOUT THE SAFETY SURROUND SENSORS ACTIVATED! VEHICLE IS AT DEALER TODAY!
Corrective Action:
WE HAVE ALMOST HAD A COUPLE OF ACCIDENTS DUE TO BRAKES AUTOMATICALLY ENGAGING. FIRST WE WERE BACKING OUT OF DRIVEWAY WITH NOTHING AROUND BUT THE VEHICLE IMPLIED BRAKES IN THE MIDDLE OF THE ROAD. LUCKILY THE VEHICLE THAT CAME BARRELING DOWN OUR ROAD SLOWED DOWN UNTIL THE VEHICLE FINALLY LET THE BRAKE OFF. THEN 4 MORE TIMES WHEN DRIVING APPLYING BRAKES RANDOMLY! THIS IS NOT SAFE. LUCKILY, WE WERE NOT ON THE HIGHWAY. BRAKES CONTINUE TO APPLY RANDOMLY WITHOUT THE SAFETY SURROUND SENSORS ACTIVATED! VEHICLE IS AT DEALER TODAY!
Additional Notes:
WE HAVE ALMOST HAD A COUPLE OF ACCIDENTS DUE TO BRAKES AUTOMATICALLY ENGAGING. FIRST WE WERE BACKING OUT OF DRIVEWAY WITH NOTHING AROUND BUT THE VEHICLE IMPLIED BRAKES IN THE MIDDLE OF THE ROAD. LUCKILY THE VEHICLE THAT CAME BARRELING DOWN OUR ROAD SLOWED DOWN UNTIL THE VEHICLE FINALLY LET THE BRAKE OFF. THEN 4 MORE TIMES WHEN DRIVING APPLYING BRAKES RANDOMLY! THIS IS NOT SAFE. LUCKILY, WE WERE NOT ON THE HIGHWAY. BRAKES CONTINUE TO APPLY RANDOMLY WITHOUT THE SAFETY SURROUND SENSORS ACTIVATED! VEHICLE IS AT DEALER TODAY!
Mfg Campaign: 11343815
Recall Date: Aug 7, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WILL NOT SHIFT GEARS PROPERLY , CAUSING VEHICLE TO STALL IN TRAFFIC THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE , 1ST TIME NISSAN REPLACES TRANSMISSION AND NOW THIS HAPPENS AGAIN
Corrective Action:
TRANSMISSION WILL NOT SHIFT GEARS PROPERLY , CAUSING VEHICLE TO STALL IN TRAFFIC THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE , 1ST TIME NISSAN REPLACES TRANSMISSION AND NOW THIS HAPPENS AGAIN
Additional Notes:
TRANSMISSION WILL NOT SHIFT GEARS PROPERLY , CAUSING VEHICLE TO STALL IN TRAFFIC THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE , 1ST TIME NISSAN REPLACES TRANSMISSION AND NOW THIS HAPPENS AGAIN
Mfg Campaign: 11343936
Recall Date: Aug 7, 2020
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Corrective Action:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Additional Notes:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Mfg Campaign: 11342984
Recall Date: Aug 3, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Corrective Action:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Additional Notes:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Mfg Campaign: 11342984
Recall Date: Aug 3, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Corrective Action:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Additional Notes:
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
Mfg Campaign: 11342984
Recall Date: Aug 3, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
7/25/2020 NISSAN ARMADA PLATINUM RESERVE - WHILE DRIVING DOWN THE CANYON, I HAD THE BRAKES START APPLYING THEMSELVES THEN ALL THE LIGHTS ON THE DASH CAME ON WITH A MESSAGE "BCI MALFUNCTION." WE WERE ABLE TO GET PULLED OVER SAFELY AND TURN THE CAR OFF. WE THEN RESTARTED THE CAR AND THE LIGHT CAME ON AGAIN, SO WE REPEATED THE STEPS AND THE LIGHT WENT OFF. AT OUR NEXT STOP, THE CAR WOULD NOT START NO MATTER HOW MANY TIMES WE TRIED FROM THE NORMAL PUSH BUTTON START. WE WERE FINALLY ABLE TO GET IT START BY USING REMOTE START ON THE KEY FOB. THIS IS A MAJOR SAFETY CONCERN THAT IS AN ONGOING ISSUE WITH NISSAN ARMADAS AND INFINITY QX MODELS, BASED ON MULTIPLE FORUMS ONLINE. THIS SHOULD BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GET SEVERELY INJURED OR EVEN KILLED. 60K VEHICLE WITH 40K MILES ON IT.
Corrective Action:
7/25/2020 NISSAN ARMADA PLATINUM RESERVE - WHILE DRIVING DOWN THE CANYON, I HAD THE BRAKES START APPLYING THEMSELVES THEN ALL THE LIGHTS ON THE DASH CAME ON WITH A MESSAGE "BCI MALFUNCTION." WE WERE ABLE TO GET PULLED OVER SAFELY AND TURN THE CAR OFF. WE THEN RESTARTED THE CAR AND THE LIGHT CAME ON AGAIN, SO WE REPEATED THE STEPS AND THE LIGHT WENT OFF. AT OUR NEXT STOP, THE CAR WOULD NOT START NO MATTER HOW MANY TIMES WE TRIED FROM THE NORMAL PUSH BUTTON START. WE WERE FINALLY ABLE TO GET IT START BY USING REMOTE START ON THE KEY FOB. THIS IS A MAJOR SAFETY CONCERN THAT IS AN ONGOING ISSUE WITH NISSAN ARMADAS AND INFINITY QX MODELS, BASED ON MULTIPLE FORUMS ONLINE. THIS SHOULD BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GET SEVERELY INJURED OR EVEN KILLED. 60K VEHICLE WITH 40K MILES ON IT.
Additional Notes:
7/25/2020 NISSAN ARMADA PLATINUM RESERVE - WHILE DRIVING DOWN THE CANYON, I HAD THE BRAKES START APPLYING THEMSELVES THEN ALL THE LIGHTS ON THE DASH CAME ON WITH A MESSAGE "BCI MALFUNCTION." WE WERE ABLE TO GET PULLED OVER SAFELY AND TURN THE CAR OFF. WE THEN RESTARTED THE CAR AND THE LIGHT CAME ON AGAIN, SO WE REPEATED THE STEPS AND THE LIGHT WENT OFF. AT OUR NEXT STOP, THE CAR WOULD NOT START NO MATTER HOW MANY TIMES WE TRIED FROM THE NORMAL PUSH BUTTON START. WE WERE FINALLY ABLE TO GET IT START BY USING REMOTE START ON THE KEY FOB. THIS IS A MAJOR SAFETY CONCERN THAT IS AN ONGOING ISSUE WITH NISSAN ARMADAS AND INFINITY QX MODELS, BASED ON MULTIPLE FORUMS ONLINE. THIS SHOULD BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GET SEVERELY INJURED OR EVEN KILLED. 60K VEHICLE WITH 40K MILES ON IT.
Mfg Campaign: 11341450
Recall Date: Jul 25, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
7/25/2020 NISSAN ARMADA PLATINUM RESERVE - WHILE DRIVING DOWN THE CANYON, I HAD THE BRAKES START APPLYING THEMSELVES THEN ALL THE LIGHTS ON THE DASH CAME ON WITH A MESSAGE "BCI MALFUNCTION." WE WERE ABLE TO GET PULLED OVER SAFELY AND TURN THE CAR OFF. WE THEN RESTARTED THE CAR AND THE LIGHT CAME ON AGAIN, SO WE REPEATED THE STEPS AND THE LIGHT WENT OFF. AT OUR NEXT STOP, THE CAR WOULD NOT START NO MATTER HOW MANY TIMES WE TRIED FROM THE NORMAL PUSH BUTTON START. WE WERE FINALLY ABLE TO GET IT START BY USING REMOTE START ON THE KEY FOB. THIS IS A MAJOR SAFETY CONCERN THAT IS AN ONGOING ISSUE WITH NISSAN ARMADAS AND INFINITY QX MODELS, BASED ON MULTIPLE FORUMS ONLINE. THIS SHOULD BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GET SEVERELY INJURED OR EVEN KILLED. 60K VEHICLE WITH 40K MILES ON IT.
Corrective Action:
7/25/2020 NISSAN ARMADA PLATINUM RESERVE - WHILE DRIVING DOWN THE CANYON, I HAD THE BRAKES START APPLYING THEMSELVES THEN ALL THE LIGHTS ON THE DASH CAME ON WITH A MESSAGE "BCI MALFUNCTION." WE WERE ABLE TO GET PULLED OVER SAFELY AND TURN THE CAR OFF. WE THEN RESTARTED THE CAR AND THE LIGHT CAME ON AGAIN, SO WE REPEATED THE STEPS AND THE LIGHT WENT OFF. AT OUR NEXT STOP, THE CAR WOULD NOT START NO MATTER HOW MANY TIMES WE TRIED FROM THE NORMAL PUSH BUTTON START. WE WERE FINALLY ABLE TO GET IT START BY USING REMOTE START ON THE KEY FOB. THIS IS A MAJOR SAFETY CONCERN THAT IS AN ONGOING ISSUE WITH NISSAN ARMADAS AND INFINITY QX MODELS, BASED ON MULTIPLE FORUMS ONLINE. THIS SHOULD BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GET SEVERELY INJURED OR EVEN KILLED. 60K VEHICLE WITH 40K MILES ON IT.
Additional Notes:
7/25/2020 NISSAN ARMADA PLATINUM RESERVE - WHILE DRIVING DOWN THE CANYON, I HAD THE BRAKES START APPLYING THEMSELVES THEN ALL THE LIGHTS ON THE DASH CAME ON WITH A MESSAGE "BCI MALFUNCTION." WE WERE ABLE TO GET PULLED OVER SAFELY AND TURN THE CAR OFF. WE THEN RESTARTED THE CAR AND THE LIGHT CAME ON AGAIN, SO WE REPEATED THE STEPS AND THE LIGHT WENT OFF. AT OUR NEXT STOP, THE CAR WOULD NOT START NO MATTER HOW MANY TIMES WE TRIED FROM THE NORMAL PUSH BUTTON START. WE WERE FINALLY ABLE TO GET IT START BY USING REMOTE START ON THE KEY FOB. THIS IS A MAJOR SAFETY CONCERN THAT IS AN ONGOING ISSUE WITH NISSAN ARMADAS AND INFINITY QX MODELS, BASED ON MULTIPLE FORUMS ONLINE. THIS SHOULD BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GET SEVERELY INJURED OR EVEN KILLED. 60K VEHICLE WITH 40K MILES ON IT.
Mfg Campaign: 11341450
Recall Date: Jul 25, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ON 5 SEPARATE OCCASIONS 2 ON THE SAME TRIP, WHN TRAVELING DOWN INTERSTATE VEHICLE WILL NOT PULL, LIKE ITS STUCK IN A GEAR AND WILL NOT SHIFT . HAPPENS AROUND 80 MPH. CREATING A DANGEROUS SITUATION WHEN VEHICLE WILL NOT SPEED UP AND SLOWS DOWN FROM 80 MPH TO 65 AND WILL NOT GAIN ANY SPEED, THIS HAS ALMOST CAUSED A WRECK 3 TIMES ALL ON THE INTERSTATE. THIS VEHICLE HAS BEEN TO DEALER 3 TIMES FOR SAME ISSUE, 1ST TIME NOTHING FOUND PER THEM, SECOND TIME REPLACED TRANSMISSION VALVE BODY, 3RD TIME REPLACED TRANSMISSION. STILL NOT REPAIRED
Corrective Action:
ON 5 SEPARATE OCCASIONS 2 ON THE SAME TRIP, WHN TRAVELING DOWN INTERSTATE VEHICLE WILL NOT PULL, LIKE ITS STUCK IN A GEAR AND WILL NOT SHIFT . HAPPENS AROUND 80 MPH. CREATING A DANGEROUS SITUATION WHEN VEHICLE WILL NOT SPEED UP AND SLOWS DOWN FROM 80 MPH TO 65 AND WILL NOT GAIN ANY SPEED, THIS HAS ALMOST CAUSED A WRECK 3 TIMES ALL ON THE INTERSTATE. THIS VEHICLE HAS BEEN TO DEALER 3 TIMES FOR SAME ISSUE, 1ST TIME NOTHING FOUND PER THEM, SECOND TIME REPLACED TRANSMISSION VALVE BODY, 3RD TIME REPLACED TRANSMISSION. STILL NOT REPAIRED
Additional Notes:
ON 5 SEPARATE OCCASIONS 2 ON THE SAME TRIP, WHN TRAVELING DOWN INTERSTATE VEHICLE WILL NOT PULL, LIKE ITS STUCK IN A GEAR AND WILL NOT SHIFT . HAPPENS AROUND 80 MPH. CREATING A DANGEROUS SITUATION WHEN VEHICLE WILL NOT SPEED UP AND SLOWS DOWN FROM 80 MPH TO 65 AND WILL NOT GAIN ANY SPEED, THIS HAS ALMOST CAUSED A WRECK 3 TIMES ALL ON THE INTERSTATE. THIS VEHICLE HAS BEEN TO DEALER 3 TIMES FOR SAME ISSUE, 1ST TIME NOTHING FOUND PER THEM, SECOND TIME REPLACED TRANSMISSION VALVE BODY, 3RD TIME REPLACED TRANSMISSION. STILL NOT REPAIRED
Mfg Campaign: 11316734
Recall Date: Mar 7, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CODE FOUND :P0138 (02), CODE FOUND :P0138 (PD) 02
Corrective Action:
CODE FOUND :P0138 (02), CODE FOUND :P0138 (PD) 02
Additional Notes:
CODE FOUND :P0138 (02), CODE FOUND :P0138 (PD) 02
Mfg Campaign: 11315483
Recall Date: Mar 1, 2020
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CODE FOUND :P0138 (02), CODE FOUND :P0138 (PD) 02
Corrective Action:
CODE FOUND :P0138 (02), CODE FOUND :P0138 (PD) 02
Additional Notes:
CODE FOUND :P0138 (02), CODE FOUND :P0138 (PD) 02
Mfg Campaign: 11315483
Recall Date: Mar 1, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE SUDDENLY WOULD NOT START ON 12/21/2019, THUS LEAVING MY FAMILY AND I STRANDED IN A BRAND NEW VEHICLE. (REPORTED TO NISSAN ROADSIDE ASSISTANCE) BCI MALFUNCTION WARNING (SEE PHOTO) AND THE VEHICLE BEGAN TO AUTOMATICALLY APPLY THE BRAKE AS I WAS DRIVING AND I COULD NOT OVERRIDE IT. I FEEL THIS IS A SAFETY ISSUE, AS I HAD NO CONTROL OVER THE VEHICLE WHATSOEVER. VEHICLES AUTOMATIC EMERGENCY BRAKING SYSTEM APPLIES THE BRAKES WHILE IN MOTION AND WHEN I DO NOT INTEND FOR THE BRAKES TO BE APPLIED, CAUSING SEVERE ANXIETY AND FEAR OF DRIVING MY BRAND NEW $60K VEHICLE
Corrective Action:
VEHICLE SUDDENLY WOULD NOT START ON 12/21/2019, THUS LEAVING MY FAMILY AND I STRANDED IN A BRAND NEW VEHICLE. (REPORTED TO NISSAN ROADSIDE ASSISTANCE) BCI MALFUNCTION WARNING (SEE PHOTO) AND THE VEHICLE BEGAN TO AUTOMATICALLY APPLY THE BRAKE AS I WAS DRIVING AND I COULD NOT OVERRIDE IT. I FEEL THIS IS A SAFETY ISSUE, AS I HAD NO CONTROL OVER THE VEHICLE WHATSOEVER. VEHICLES AUTOMATIC EMERGENCY BRAKING SYSTEM APPLIES THE BRAKES WHILE IN MOTION AND WHEN I DO NOT INTEND FOR THE BRAKES TO BE APPLIED, CAUSING SEVERE ANXIETY AND FEAR OF DRIVING MY BRAND NEW $60K VEHICLE
Additional Notes:
VEHICLE SUDDENLY WOULD NOT START ON 12/21/2019, THUS LEAVING MY FAMILY AND I STRANDED IN A BRAND NEW VEHICLE. (REPORTED TO NISSAN ROADSIDE ASSISTANCE) BCI MALFUNCTION WARNING (SEE PHOTO) AND THE VEHICLE BEGAN TO AUTOMATICALLY APPLY THE BRAKE AS I WAS DRIVING AND I COULD NOT OVERRIDE IT. I FEEL THIS IS A SAFETY ISSUE, AS I HAD NO CONTROL OVER THE VEHICLE WHATSOEVER. VEHICLES AUTOMATIC EMERGENCY BRAKING SYSTEM APPLIES THE BRAKES WHILE IN MOTION AND WHEN I DO NOT INTEND FOR THE BRAKES TO BE APPLIED, CAUSING SEVERE ANXIETY AND FEAR OF DRIVING MY BRAND NEW $60K VEHICLE
Mfg Campaign: 11307430
Recall Date: Feb 6, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE SUDDENLY WOULD NOT START ON 12/21/2019, THUS LEAVING MY FAMILY AND I STRANDED IN A BRAND NEW VEHICLE. (REPORTED TO NISSAN ROADSIDE ASSISTANCE) BCI MALFUNCTION WARNING (SEE PHOTO) AND THE VEHICLE BEGAN TO AUTOMATICALLY APPLY THE BRAKE AS I WAS DRIVING AND I COULD NOT OVERRIDE IT. I FEEL THIS IS A SAFETY ISSUE, AS I HAD NO CONTROL OVER THE VEHICLE WHATSOEVER. VEHICLES AUTOMATIC EMERGENCY BRAKING SYSTEM APPLIES THE BRAKES WHILE IN MOTION AND WHEN I DO NOT INTEND FOR THE BRAKES TO BE APPLIED, CAUSING SEVERE ANXIETY AND FEAR OF DRIVING MY BRAND NEW $60K VEHICLE
Corrective Action:
VEHICLE SUDDENLY WOULD NOT START ON 12/21/2019, THUS LEAVING MY FAMILY AND I STRANDED IN A BRAND NEW VEHICLE. (REPORTED TO NISSAN ROADSIDE ASSISTANCE) BCI MALFUNCTION WARNING (SEE PHOTO) AND THE VEHICLE BEGAN TO AUTOMATICALLY APPLY THE BRAKE AS I WAS DRIVING AND I COULD NOT OVERRIDE IT. I FEEL THIS IS A SAFETY ISSUE, AS I HAD NO CONTROL OVER THE VEHICLE WHATSOEVER. VEHICLES AUTOMATIC EMERGENCY BRAKING SYSTEM APPLIES THE BRAKES WHILE IN MOTION AND WHEN I DO NOT INTEND FOR THE BRAKES TO BE APPLIED, CAUSING SEVERE ANXIETY AND FEAR OF DRIVING MY BRAND NEW $60K VEHICLE
Additional Notes:
VEHICLE SUDDENLY WOULD NOT START ON 12/21/2019, THUS LEAVING MY FAMILY AND I STRANDED IN A BRAND NEW VEHICLE. (REPORTED TO NISSAN ROADSIDE ASSISTANCE) BCI MALFUNCTION WARNING (SEE PHOTO) AND THE VEHICLE BEGAN TO AUTOMATICALLY APPLY THE BRAKE AS I WAS DRIVING AND I COULD NOT OVERRIDE IT. I FEEL THIS IS A SAFETY ISSUE, AS I HAD NO CONTROL OVER THE VEHICLE WHATSOEVER. VEHICLES AUTOMATIC EMERGENCY BRAKING SYSTEM APPLIES THE BRAKES WHILE IN MOTION AND WHEN I DO NOT INTEND FOR THE BRAKES TO BE APPLIED, CAUSING SEVERE ANXIETY AND FEAR OF DRIVING MY BRAND NEW $60K VEHICLE
Mfg Campaign: 11307430
Recall Date: Feb 6, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ENGINE LOSES POWER SUDDENLY AND UNEXPECTEDLY (CHECK ENGINE LIGHT TURNS ON). WITH THE LOSS OF POWER, VEHICLE LOSES SPEED AND ACCELERATION. THIS SITUATION HAS HAPPENED ON FOUR DIFFERENT OCCASIONS. IN ALL CASES THE LOSS OF POWER HAPPENED WHILE DRIVING, THREE OF THE TIMES WHILE DRIVING ON A MAJOR HIGHWAY (I-10). THE SUDDEN LOSS OF SPEED CREATES A HAZARDOUS SITUATION FOR ME, MY PASSENGERS AND ANY DRIVERS AROUND ME. IN ALL CASES I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THAT I BOUGHT THE CAR FROM, MOSSY NISSAN IN HOUSTON (MN). THE FIRST TIME I HAD THIS PROBLEM I STOPPED AT A SHOP CLOSE-BY AND THE MECHANIC AT THE SHOP RESET THE ENGINE AND FIXED THE ENGINE MOMENTARILY. DETAILS OF EACH VISIT ARE: EVENT #1: 05/14/19 - A MECHANIC AT A SHOP NEAR TO WHERE THE PROBLEM HAPPENED CONNECTED A HAND-HELD DEVICE TO MY VEHICLE.THE DEVICE ISSUED A CODE. THE EASY FIX WAS TO RESET THE ENGINE, WHICH I AGREED-TO DO SINCE THE CAR WAS UNDRIVEABLE. THE FOLLOWING MORNING, I TOOK MY VEHICLE TO MN SERVICE. I DETAILED THE PROBLEM AND THE CODE GIVEN BY THE HAND-HELD DEVICE. MN WAS NOT ABLE TO ADDRESS AND FIX THE ISSUE. MN SUGGESTED THAT IF THE PROBLEM HAPPENED AGAIN TO DRIVE MY VEHICLE TO MN WITHOUT RESETTING SO THAT THEY COULD DIAGNOSE. EVENT #2: 06/12/19 - SAME PROBLEM AGAIN (LOSS OF POWER, SPEED AND ACCELERATION). I DROVE THE CAR TO MN. PER MN, THE PROBLEM WAS A HARNESS THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #3: 08/12/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS THE ECM COMPUTER THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #4: 12/2/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS A MOTOR RELAY THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. THIS IS AN UNRELIABLE CAR AND EVEN DRIVING SHORT DISTANCES IS STRESSFUL AS I AM AFRAID OF THIS RECURRING PROBLEM HAPPENING AGAIN. THANK YOU
Corrective Action:
THE ENGINE LOSES POWER SUDDENLY AND UNEXPECTEDLY (CHECK ENGINE LIGHT TURNS ON). WITH THE LOSS OF POWER, VEHICLE LOSES SPEED AND ACCELERATION. THIS SITUATION HAS HAPPENED ON FOUR DIFFERENT OCCASIONS. IN ALL CASES THE LOSS OF POWER HAPPENED WHILE DRIVING, THREE OF THE TIMES WHILE DRIVING ON A MAJOR HIGHWAY (I-10). THE SUDDEN LOSS OF SPEED CREATES A HAZARDOUS SITUATION FOR ME, MY PASSENGERS AND ANY DRIVERS AROUND ME. IN ALL CASES I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THAT I BOUGHT THE CAR FROM, MOSSY NISSAN IN HOUSTON (MN). THE FIRST TIME I HAD THIS PROBLEM I STOPPED AT A SHOP CLOSE-BY AND THE MECHANIC AT THE SHOP RESET THE ENGINE AND FIXED THE ENGINE MOMENTARILY. DETAILS OF EACH VISIT ARE: EVENT #1: 05/14/19 - A MECHANIC AT A SHOP NEAR TO WHERE THE PROBLEM HAPPENED CONNECTED A HAND-HELD DEVICE TO MY VEHICLE.THE DEVICE ISSUED A CODE. THE EASY FIX WAS TO RESET THE ENGINE, WHICH I AGREED-TO DO SINCE THE CAR WAS UNDRIVEABLE. THE FOLLOWING MORNING, I TOOK MY VEHICLE TO MN SERVICE. I DETAILED THE PROBLEM AND THE CODE GIVEN BY THE HAND-HELD DEVICE. MN WAS NOT ABLE TO ADDRESS AND FIX THE ISSUE. MN SUGGESTED THAT IF THE PROBLEM HAPPENED AGAIN TO DRIVE MY VEHICLE TO MN WITHOUT RESETTING SO THAT THEY COULD DIAGNOSE. EVENT #2: 06/12/19 - SAME PROBLEM AGAIN (LOSS OF POWER, SPEED AND ACCELERATION). I DROVE THE CAR TO MN. PER MN, THE PROBLEM WAS A HARNESS THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #3: 08/12/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS THE ECM COMPUTER THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #4: 12/2/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS A MOTOR RELAY THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. THIS IS AN UNRELIABLE CAR AND EVEN DRIVING SHORT DISTANCES IS STRESSFUL AS I AM AFRAID OF THIS RECURRING PROBLEM HAPPENING AGAIN. THANK YOU
Additional Notes:
THE ENGINE LOSES POWER SUDDENLY AND UNEXPECTEDLY (CHECK ENGINE LIGHT TURNS ON). WITH THE LOSS OF POWER, VEHICLE LOSES SPEED AND ACCELERATION. THIS SITUATION HAS HAPPENED ON FOUR DIFFERENT OCCASIONS. IN ALL CASES THE LOSS OF POWER HAPPENED WHILE DRIVING, THREE OF THE TIMES WHILE DRIVING ON A MAJOR HIGHWAY (I-10). THE SUDDEN LOSS OF SPEED CREATES A HAZARDOUS SITUATION FOR ME, MY PASSENGERS AND ANY DRIVERS AROUND ME. IN ALL CASES I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THAT I BOUGHT THE CAR FROM, MOSSY NISSAN IN HOUSTON (MN). THE FIRST TIME I HAD THIS PROBLEM I STOPPED AT A SHOP CLOSE-BY AND THE MECHANIC AT THE SHOP RESET THE ENGINE AND FIXED THE ENGINE MOMENTARILY. DETAILS OF EACH VISIT ARE: EVENT #1: 05/14/19 - A MECHANIC AT A SHOP NEAR TO WHERE THE PROBLEM HAPPENED CONNECTED A HAND-HELD DEVICE TO MY VEHICLE.THE DEVICE ISSUED A CODE. THE EASY FIX WAS TO RESET THE ENGINE, WHICH I AGREED-TO DO SINCE THE CAR WAS UNDRIVEABLE. THE FOLLOWING MORNING, I TOOK MY VEHICLE TO MN SERVICE. I DETAILED THE PROBLEM AND THE CODE GIVEN BY THE HAND-HELD DEVICE. MN WAS NOT ABLE TO ADDRESS AND FIX THE ISSUE. MN SUGGESTED THAT IF THE PROBLEM HAPPENED AGAIN TO DRIVE MY VEHICLE TO MN WITHOUT RESETTING SO THAT THEY COULD DIAGNOSE. EVENT #2: 06/12/19 - SAME PROBLEM AGAIN (LOSS OF POWER, SPEED AND ACCELERATION). I DROVE THE CAR TO MN. PER MN, THE PROBLEM WAS A HARNESS THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #3: 08/12/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS THE ECM COMPUTER THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #4: 12/2/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS A MOTOR RELAY THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. THIS IS AN UNRELIABLE CAR AND EVEN DRIVING SHORT DISTANCES IS STRESSFUL AS I AM AFRAID OF THIS RECURRING PROBLEM HAPPENING AGAIN. THANK YOU
Mfg Campaign: 11289596
Recall Date: Dec 17, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENGINE LOSES POWER SUDDENLY AND UNEXPECTEDLY (CHECK ENGINE LIGHT TURNS ON). WITH THE LOSS OF POWER, VEHICLE LOSES SPEED AND ACCELERATION. THIS SITUATION HAS HAPPENED ON FOUR DIFFERENT OCCASIONS. IN ALL CASES THE LOSS OF POWER HAPPENED WHILE DRIVING, THREE OF THE TIMES WHILE DRIVING ON A MAJOR HIGHWAY (I-10). THE SUDDEN LOSS OF SPEED CREATES A HAZARDOUS SITUATION FOR ME, MY PASSENGERS AND ANY DRIVERS AROUND ME. IN ALL CASES I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THAT I BOUGHT THE CAR FROM, MOSSY NISSAN IN HOUSTON (MN). THE FIRST TIME I HAD THIS PROBLEM I STOPPED AT A SHOP CLOSE-BY AND THE MECHANIC AT THE SHOP RESET THE ENGINE AND FIXED THE ENGINE MOMENTARILY. DETAILS OF EACH VISIT ARE: EVENT #1: 05/14/19 - A MECHANIC AT A SHOP NEAR TO WHERE THE PROBLEM HAPPENED CONNECTED A HAND-HELD DEVICE TO MY VEHICLE.THE DEVICE ISSUED A CODE. THE EASY FIX WAS TO RESET THE ENGINE, WHICH I AGREED-TO DO SINCE THE CAR WAS UNDRIVEABLE. THE FOLLOWING MORNING, I TOOK MY VEHICLE TO MN SERVICE. I DETAILED THE PROBLEM AND THE CODE GIVEN BY THE HAND-HELD DEVICE. MN WAS NOT ABLE TO ADDRESS AND FIX THE ISSUE. MN SUGGESTED THAT IF THE PROBLEM HAPPENED AGAIN TO DRIVE MY VEHICLE TO MN WITHOUT RESETTING SO THAT THEY COULD DIAGNOSE. EVENT #2: 06/12/19 - SAME PROBLEM AGAIN (LOSS OF POWER, SPEED AND ACCELERATION). I DROVE THE CAR TO MN. PER MN, THE PROBLEM WAS A HARNESS THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #3: 08/12/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS THE ECM COMPUTER THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #4: 12/2/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS A MOTOR RELAY THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. THIS IS AN UNRELIABLE CAR AND EVEN DRIVING SHORT DISTANCES IS STRESSFUL AS I AM AFRAID OF THIS RECURRING PROBLEM HAPPENING AGAIN. THANK YOU
Corrective Action:
THE ENGINE LOSES POWER SUDDENLY AND UNEXPECTEDLY (CHECK ENGINE LIGHT TURNS ON). WITH THE LOSS OF POWER, VEHICLE LOSES SPEED AND ACCELERATION. THIS SITUATION HAS HAPPENED ON FOUR DIFFERENT OCCASIONS. IN ALL CASES THE LOSS OF POWER HAPPENED WHILE DRIVING, THREE OF THE TIMES WHILE DRIVING ON A MAJOR HIGHWAY (I-10). THE SUDDEN LOSS OF SPEED CREATES A HAZARDOUS SITUATION FOR ME, MY PASSENGERS AND ANY DRIVERS AROUND ME. IN ALL CASES I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THAT I BOUGHT THE CAR FROM, MOSSY NISSAN IN HOUSTON (MN). THE FIRST TIME I HAD THIS PROBLEM I STOPPED AT A SHOP CLOSE-BY AND THE MECHANIC AT THE SHOP RESET THE ENGINE AND FIXED THE ENGINE MOMENTARILY. DETAILS OF EACH VISIT ARE: EVENT #1: 05/14/19 - A MECHANIC AT A SHOP NEAR TO WHERE THE PROBLEM HAPPENED CONNECTED A HAND-HELD DEVICE TO MY VEHICLE.THE DEVICE ISSUED A CODE. THE EASY FIX WAS TO RESET THE ENGINE, WHICH I AGREED-TO DO SINCE THE CAR WAS UNDRIVEABLE. THE FOLLOWING MORNING, I TOOK MY VEHICLE TO MN SERVICE. I DETAILED THE PROBLEM AND THE CODE GIVEN BY THE HAND-HELD DEVICE. MN WAS NOT ABLE TO ADDRESS AND FIX THE ISSUE. MN SUGGESTED THAT IF THE PROBLEM HAPPENED AGAIN TO DRIVE MY VEHICLE TO MN WITHOUT RESETTING SO THAT THEY COULD DIAGNOSE. EVENT #2: 06/12/19 - SAME PROBLEM AGAIN (LOSS OF POWER, SPEED AND ACCELERATION). I DROVE THE CAR TO MN. PER MN, THE PROBLEM WAS A HARNESS THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #3: 08/12/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS THE ECM COMPUTER THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #4: 12/2/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS A MOTOR RELAY THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. THIS IS AN UNRELIABLE CAR AND EVEN DRIVING SHORT DISTANCES IS STRESSFUL AS I AM AFRAID OF THIS RECURRING PROBLEM HAPPENING AGAIN. THANK YOU
Additional Notes:
THE ENGINE LOSES POWER SUDDENLY AND UNEXPECTEDLY (CHECK ENGINE LIGHT TURNS ON). WITH THE LOSS OF POWER, VEHICLE LOSES SPEED AND ACCELERATION. THIS SITUATION HAS HAPPENED ON FOUR DIFFERENT OCCASIONS. IN ALL CASES THE LOSS OF POWER HAPPENED WHILE DRIVING, THREE OF THE TIMES WHILE DRIVING ON A MAJOR HIGHWAY (I-10). THE SUDDEN LOSS OF SPEED CREATES A HAZARDOUS SITUATION FOR ME, MY PASSENGERS AND ANY DRIVERS AROUND ME. IN ALL CASES I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THAT I BOUGHT THE CAR FROM, MOSSY NISSAN IN HOUSTON (MN). THE FIRST TIME I HAD THIS PROBLEM I STOPPED AT A SHOP CLOSE-BY AND THE MECHANIC AT THE SHOP RESET THE ENGINE AND FIXED THE ENGINE MOMENTARILY. DETAILS OF EACH VISIT ARE: EVENT #1: 05/14/19 - A MECHANIC AT A SHOP NEAR TO WHERE THE PROBLEM HAPPENED CONNECTED A HAND-HELD DEVICE TO MY VEHICLE.THE DEVICE ISSUED A CODE. THE EASY FIX WAS TO RESET THE ENGINE, WHICH I AGREED-TO DO SINCE THE CAR WAS UNDRIVEABLE. THE FOLLOWING MORNING, I TOOK MY VEHICLE TO MN SERVICE. I DETAILED THE PROBLEM AND THE CODE GIVEN BY THE HAND-HELD DEVICE. MN WAS NOT ABLE TO ADDRESS AND FIX THE ISSUE. MN SUGGESTED THAT IF THE PROBLEM HAPPENED AGAIN TO DRIVE MY VEHICLE TO MN WITHOUT RESETTING SO THAT THEY COULD DIAGNOSE. EVENT #2: 06/12/19 - SAME PROBLEM AGAIN (LOSS OF POWER, SPEED AND ACCELERATION). I DROVE THE CAR TO MN. PER MN, THE PROBLEM WAS A HARNESS THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #3: 08/12/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS THE ECM COMPUTER THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. EVENT #4: 12/2/19 - SAME PROBLEM AGAIN. I DROVE THE CAR TO MN. PER MN, THE PROBLEM THIS TIME WAS A MOTOR RELAY THAT WAS REPLACED, AND THIS TOOK CARE OF THE PROBLEM. THIS IS AN UNRELIABLE CAR AND EVEN DRIVING SHORT DISTANCES IS STRESSFUL AS I AM AFRAID OF THIS RECURRING PROBLEM HAPPENING AGAIN. THANK YOU
Mfg Campaign: 11289596
Recall Date: Dec 17, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO AND DISPLAY ALL WENT OUT WHILE I WAS DRIVING. HAD TO PULL OVER, SHUT THE VEHICLE ALL THE WAY OFF, RESTART JUST TO GET EVERYTHING TO COME BACK ON. 2018 NISSAN ARMADA, WITH ROUGHLY 68K MILES.
Corrective Action:
RADIO AND DISPLAY ALL WENT OUT WHILE I WAS DRIVING. HAD TO PULL OVER, SHUT THE VEHICLE ALL THE WAY OFF, RESTART JUST TO GET EVERYTHING TO COME BACK ON. 2018 NISSAN ARMADA, WITH ROUGHLY 68K MILES.
Additional Notes:
RADIO AND DISPLAY ALL WENT OUT WHILE I WAS DRIVING. HAD TO PULL OVER, SHUT THE VEHICLE ALL THE WAY OFF, RESTART JUST TO GET EVERYTHING TO COME BACK ON. 2018 NISSAN ARMADA, WITH ROUGHLY 68K MILES.
Mfg Campaign: 11287239
Recall Date: Dec 5, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WENT OUT TO MY VEHICLE WHICH UNLOCKED WITH MY POD I WENT TO START IT AND ALL THE DASH BOARD LIGHTS CAME ON BUT THE VEHICLE WOULD NOT START. I JUMPED THE BATTERY AND IT STARTED INSTANTLY SO I TOOK THE VEHICLE TO AN AUTO STORE TO CHECK THE BATTERY WHICH THEY STATED WAS A GREAT BATTERY WITH A HIGH CHARGE. I HAVE LOOKED ONLINE TO SEE THAT MANY PEOPLE ARE HAVING A PROBLEM WITH THEIR ARMADA STARTING AT TIMES AND HAVE TO DO MANY THINGS TO GET IT TO START. I HAVE ALSO HEARD AFTER PURCHASING THIS VEHICLE THAT OTHERS AROUND ME ARE HAVING THE SAME PROBLEM AS WELL. I NEVER KNOW IF IT WILL START WHEN I GET IN WHICH IS A MAJOR PROBLEM. THIS OCCURED AS THE VEHICLE WAS STATIONARY IN A PARKING LOT.
Corrective Action:
I WENT OUT TO MY VEHICLE WHICH UNLOCKED WITH MY POD I WENT TO START IT AND ALL THE DASH BOARD LIGHTS CAME ON BUT THE VEHICLE WOULD NOT START. I JUMPED THE BATTERY AND IT STARTED INSTANTLY SO I TOOK THE VEHICLE TO AN AUTO STORE TO CHECK THE BATTERY WHICH THEY STATED WAS A GREAT BATTERY WITH A HIGH CHARGE. I HAVE LOOKED ONLINE TO SEE THAT MANY PEOPLE ARE HAVING A PROBLEM WITH THEIR ARMADA STARTING AT TIMES AND HAVE TO DO MANY THINGS TO GET IT TO START. I HAVE ALSO HEARD AFTER PURCHASING THIS VEHICLE THAT OTHERS AROUND ME ARE HAVING THE SAME PROBLEM AS WELL. I NEVER KNOW IF IT WILL START WHEN I GET IN WHICH IS A MAJOR PROBLEM. THIS OCCURED AS THE VEHICLE WAS STATIONARY IN A PARKING LOT.
Additional Notes:
I WENT OUT TO MY VEHICLE WHICH UNLOCKED WITH MY POD I WENT TO START IT AND ALL THE DASH BOARD LIGHTS CAME ON BUT THE VEHICLE WOULD NOT START. I JUMPED THE BATTERY AND IT STARTED INSTANTLY SO I TOOK THE VEHICLE TO AN AUTO STORE TO CHECK THE BATTERY WHICH THEY STATED WAS A GREAT BATTERY WITH A HIGH CHARGE. I HAVE LOOKED ONLINE TO SEE THAT MANY PEOPLE ARE HAVING A PROBLEM WITH THEIR ARMADA STARTING AT TIMES AND HAVE TO DO MANY THINGS TO GET IT TO START. I HAVE ALSO HEARD AFTER PURCHASING THIS VEHICLE THAT OTHERS AROUND ME ARE HAVING THE SAME PROBLEM AS WELL. I NEVER KNOW IF IT WILL START WHEN I GET IN WHICH IS A MAJOR PROBLEM. THIS OCCURED AS THE VEHICLE WAS STATIONARY IN A PARKING LOT.
Mfg Campaign: 11281552
Recall Date: Nov 21, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOUGHT A NEW 2018 NISSAN ARMADA IN DEC 2018 IN THE EVENING. NOT THINKING MUCH ABOUT IT PURCHASED MY NEW SUV AND DROVE HOME. SHORTLY AFTER MY PURCHASE I NOTICED IN THE SUN THAT MY TRUCK PAINT DIDN'T LOOK QUITE RIGHT. AFTER WASHING I NOTICED A COUPLE PAINT CHIPS AROUND THE DOOR AREA THAT WERE QUITE SIGNIFICANT. CONTACTED NISSAN PROMPTLY ABOUT THIS ISSUE. AFTER TAKING TO A NISSAN COLLISION CENTER AND BEING TOLD ITS A BAD QUALITY PAINT AND WILL ONLY BE CORRECT WITH BEING STRIPPED DOWN TO THE METAL AND REDONE, THIS WAS COMPLETELY DISREGARDED BY NISSAN. THEY THEN SENT ME A "SPECIALIST" WHO TOLD ME THAT PAINT CHIPS ARE COMMON AND THAT MY ORANGE PEEL IS IN THE NEW BLACK ARMADA IS TO HELP HIDE IMPERFECTIONS. NISSAN WILL NOT WARRANTY ANYTHING. NISSAN IS SELLING AUTOS WITH INFERIOR PAINT QUALITY. I AM SEEKING LEGAL ADVICE AND THIS IS A LESSON LEARNED ABOUT NISSAN PRODUCTS.
Corrective Action:
BOUGHT A NEW 2018 NISSAN ARMADA IN DEC 2018 IN THE EVENING. NOT THINKING MUCH ABOUT IT PURCHASED MY NEW SUV AND DROVE HOME. SHORTLY AFTER MY PURCHASE I NOTICED IN THE SUN THAT MY TRUCK PAINT DIDN'T LOOK QUITE RIGHT. AFTER WASHING I NOTICED A COUPLE PAINT CHIPS AROUND THE DOOR AREA THAT WERE QUITE SIGNIFICANT. CONTACTED NISSAN PROMPTLY ABOUT THIS ISSUE. AFTER TAKING TO A NISSAN COLLISION CENTER AND BEING TOLD ITS A BAD QUALITY PAINT AND WILL ONLY BE CORRECT WITH BEING STRIPPED DOWN TO THE METAL AND REDONE, THIS WAS COMPLETELY DISREGARDED BY NISSAN. THEY THEN SENT ME A "SPECIALIST" WHO TOLD ME THAT PAINT CHIPS ARE COMMON AND THAT MY ORANGE PEEL IS IN THE NEW BLACK ARMADA IS TO HELP HIDE IMPERFECTIONS. NISSAN WILL NOT WARRANTY ANYTHING. NISSAN IS SELLING AUTOS WITH INFERIOR PAINT QUALITY. I AM SEEKING LEGAL ADVICE AND THIS IS A LESSON LEARNED ABOUT NISSAN PRODUCTS.
Additional Notes:
BOUGHT A NEW 2018 NISSAN ARMADA IN DEC 2018 IN THE EVENING. NOT THINKING MUCH ABOUT IT PURCHASED MY NEW SUV AND DROVE HOME. SHORTLY AFTER MY PURCHASE I NOTICED IN THE SUN THAT MY TRUCK PAINT DIDN'T LOOK QUITE RIGHT. AFTER WASHING I NOTICED A COUPLE PAINT CHIPS AROUND THE DOOR AREA THAT WERE QUITE SIGNIFICANT. CONTACTED NISSAN PROMPTLY ABOUT THIS ISSUE. AFTER TAKING TO A NISSAN COLLISION CENTER AND BEING TOLD ITS A BAD QUALITY PAINT AND WILL ONLY BE CORRECT WITH BEING STRIPPED DOWN TO THE METAL AND REDONE, THIS WAS COMPLETELY DISREGARDED BY NISSAN. THEY THEN SENT ME A "SPECIALIST" WHO TOLD ME THAT PAINT CHIPS ARE COMMON AND THAT MY ORANGE PEEL IS IN THE NEW BLACK ARMADA IS TO HELP HIDE IMPERFECTIONS. NISSAN WILL NOT WARRANTY ANYTHING. NISSAN IS SELLING AUTOS WITH INFERIOR PAINT QUALITY. I AM SEEKING LEGAL ADVICE AND THIS IS A LESSON LEARNED ABOUT NISSAN PRODUCTS.
Mfg Campaign: 11186978
Recall Date: Mar 15, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT A NEW 2018 NISSAN ARMADA IN DEC 2018 IN THE EVENING. NOT THINKING MUCH ABOUT IT PURCHASED MY NEW SUV AND DROVE HOME. SHORTLY AFTER MY PURCHASE I NOTICED IN THE SUN THAT MY TRUCK PAINT DIDN'T LOOK QUITE RIGHT. AFTER WASHING I NOTICED A COUPLE PAINT CHIPS AROUND THE DOOR AREA THAT WERE QUITE SIGNIFICANT. CONTACTED NISSAN PROMPTLY ABOUT THIS ISSUE. AFTER TAKING TO A NISSAN COLLISION CENTER AND BEING TOLD ITS A BAD QUALITY PAINT AND WILL ONLY BE CORRECT WITH BEING STRIPPED DOWN TO THE METAL AND REDONE, THIS WAS COMPLETELY DISREGARDED BY NISSAN. THEY THEN SENT ME A "SPECIALIST" WHO TOLD ME THAT PAINT CHIPS ARE COMMON AND THAT MY ORANGE PEEL IS IN THE NEW BLACK ARMADA IS TO HELP HIDE IMPERFECTIONS. NISSAN WILL NOT WARRANTY ANYTHING. NISSAN IS SELLING AUTOS WITH INFERIOR PAINT QUALITY. I AM SEEKING LEGAL ADVICE AND THIS IS A LESSON LEARNED ABOUT NISSAN PRODUCTS.
Corrective Action:
BOUGHT A NEW 2018 NISSAN ARMADA IN DEC 2018 IN THE EVENING. NOT THINKING MUCH ABOUT IT PURCHASED MY NEW SUV AND DROVE HOME. SHORTLY AFTER MY PURCHASE I NOTICED IN THE SUN THAT MY TRUCK PAINT DIDN'T LOOK QUITE RIGHT. AFTER WASHING I NOTICED A COUPLE PAINT CHIPS AROUND THE DOOR AREA THAT WERE QUITE SIGNIFICANT. CONTACTED NISSAN PROMPTLY ABOUT THIS ISSUE. AFTER TAKING TO A NISSAN COLLISION CENTER AND BEING TOLD ITS A BAD QUALITY PAINT AND WILL ONLY BE CORRECT WITH BEING STRIPPED DOWN TO THE METAL AND REDONE, THIS WAS COMPLETELY DISREGARDED BY NISSAN. THEY THEN SENT ME A "SPECIALIST" WHO TOLD ME THAT PAINT CHIPS ARE COMMON AND THAT MY ORANGE PEEL IS IN THE NEW BLACK ARMADA IS TO HELP HIDE IMPERFECTIONS. NISSAN WILL NOT WARRANTY ANYTHING. NISSAN IS SELLING AUTOS WITH INFERIOR PAINT QUALITY. I AM SEEKING LEGAL ADVICE AND THIS IS A LESSON LEARNED ABOUT NISSAN PRODUCTS.
Additional Notes:
BOUGHT A NEW 2018 NISSAN ARMADA IN DEC 2018 IN THE EVENING. NOT THINKING MUCH ABOUT IT PURCHASED MY NEW SUV AND DROVE HOME. SHORTLY AFTER MY PURCHASE I NOTICED IN THE SUN THAT MY TRUCK PAINT DIDN'T LOOK QUITE RIGHT. AFTER WASHING I NOTICED A COUPLE PAINT CHIPS AROUND THE DOOR AREA THAT WERE QUITE SIGNIFICANT. CONTACTED NISSAN PROMPTLY ABOUT THIS ISSUE. AFTER TAKING TO A NISSAN COLLISION CENTER AND BEING TOLD ITS A BAD QUALITY PAINT AND WILL ONLY BE CORRECT WITH BEING STRIPPED DOWN TO THE METAL AND REDONE, THIS WAS COMPLETELY DISREGARDED BY NISSAN. THEY THEN SENT ME A "SPECIALIST" WHO TOLD ME THAT PAINT CHIPS ARE COMMON AND THAT MY ORANGE PEEL IS IN THE NEW BLACK ARMADA IS TO HELP HIDE IMPERFECTIONS. NISSAN WILL NOT WARRANTY ANYTHING. NISSAN IS SELLING AUTOS WITH INFERIOR PAINT QUALITY. I AM SEEKING LEGAL ADVICE AND THIS IS A LESSON LEARNED ABOUT NISSAN PRODUCTS.
Mfg Campaign: 11186978
Recall Date: Mar 15, 2019
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