Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 21, 2018
Consumer Complaints
25 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Mfg Campaign: 11162672
Recall Date: Dec 20, 2018
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Mfg Campaign: 11162672
Recall Date: Dec 20, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN FRONTIER. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE TOGETHER. WHILE BRAKING, THE ACCELERATOR PEDAL WOULD ALSO DEPRESS AND THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS LOOSE AND WOULD TRAVEL ALL THE WAY DOWN TO THE FLOORBOARD WHEN DEPRESSED HARD. THE CONTACT SPOKE WITH JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500). THE DEALER COULD NOT DUPLICATE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500. *TT*JB
Mfg Campaign: 11162672
Recall Date: Dec 20, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE REAR WHEELS LOCK-UP WHILE DRIVING AT 25 MPH - 40 MPH. THE O/D LIGHT FLASHES AND VEHICLE STOP ACCELERATING AND THEN WILL START BACK. TOOK IT BACK TO DEALER FOR REPAIRS. IT WORKED FINE FOR A WEEK AND DID THE SAME THING AGAIN. THIS NEARLY CAUSED ME TO BE REAR ENDED. I TOOK THE VEHICLE BACK TO DEALERSHIP FOR REPAIRS AGAIN. IT HAS LESS THAN 4500 MILES ON IT.
Corrective Action:
THE REAR WHEELS LOCK-UP WHILE DRIVING AT 25 MPH - 40 MPH. THE O/D LIGHT FLASHES AND VEHICLE STOP ACCELERATING AND THEN WILL START BACK. TOOK IT BACK TO DEALER FOR REPAIRS. IT WORKED FINE FOR A WEEK AND DID THE SAME THING AGAIN. THIS NEARLY CAUSED ME TO BE REAR ENDED. I TOOK THE VEHICLE BACK TO DEALERSHIP FOR REPAIRS AGAIN. IT HAS LESS THAN 4500 MILES ON IT.
Additional Notes:
THE REAR WHEELS LOCK-UP WHILE DRIVING AT 25 MPH - 40 MPH. THE O/D LIGHT FLASHES AND VEHICLE STOP ACCELERATING AND THEN WILL START BACK. TOOK IT BACK TO DEALER FOR REPAIRS. IT WORKED FINE FOR A WEEK AND DID THE SAME THING AGAIN. THIS NEARLY CAUSED ME TO BE REAR ENDED. I TOOK THE VEHICLE BACK TO DEALERSHIP FOR REPAIRS AGAIN. IT HAS LESS THAN 4500 MILES ON IT.
Mfg Campaign: 11141852
Recall Date: Oct 22, 2018
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE THROTTLE CONTROL, FOOT PEDAL, HAS DEAD SPOTS THAT HAPPEN WHEN LEAVING A STOP SIGN, GREEN LIGHTS, PULLING OUT INTO TRAFFIC. ALSO CLIMBING A HILL WHEN YOU STEP ON THE GAS NOTHING HAPPENS UNTIL THE TRANSMISSION KICKS DOWN THEN YOU GO TO FAST. THIS HAPPENS OCCASIONALLY. IT IS BETTER IF YOU TURN OF THE OVERDRIVE DID IT STILL HAPPENS. I HAVE HAD IT BACK TO THE DEALER 3 TIMES.DEALER REPROGRAMMED THE TRANSMISSION, REPROGRAMMED THE THROTTLE BODY AND THEN REPLACED THE THROTTLE BODY. WHEN I PULL OUT INTO TRAFFIC I DO NOT KNOW IF THE TRUCK IS GOING TO MOVE OR NOT. SOMETIME THERE IS ABOUT A SECOND DELAY UNTIL IT CATCHES AND THEN SOMETIMES IT CHIRPS THE TIRES. I HAVE JUST OVER 1000 MILES ON THIS TRUCK AND DO NOT FEEL SAFE. THIS IS MY FORTH NISSAN FRONTIER, I NEVER EXPERIENCED ANY FEAR IN DRIVING THE OTHER TRUCK. I BELIEVE IT AND ANY OTHERS WITH THIS PROBLEM SHOULD BE RECALLED OR THE TRUCKS REPLACED. THIS IS AN ONGOING PROBLEM SINCE I BOUGHT THE TRUCK.
Corrective Action:
THE THROTTLE CONTROL, FOOT PEDAL, HAS DEAD SPOTS THAT HAPPEN WHEN LEAVING A STOP SIGN, GREEN LIGHTS, PULLING OUT INTO TRAFFIC. ALSO CLIMBING A HILL WHEN YOU STEP ON THE GAS NOTHING HAPPENS UNTIL THE TRANSMISSION KICKS DOWN THEN YOU GO TO FAST. THIS HAPPENS OCCASIONALLY. IT IS BETTER IF YOU TURN OF THE OVERDRIVE DID IT STILL HAPPENS. I HAVE HAD IT BACK TO THE DEALER 3 TIMES.DEALER REPROGRAMMED THE TRANSMISSION, REPROGRAMMED THE THROTTLE BODY AND THEN REPLACED THE THROTTLE BODY. WHEN I PULL OUT INTO TRAFFIC I DO NOT KNOW IF THE TRUCK IS GOING TO MOVE OR NOT. SOMETIME THERE IS ABOUT A SECOND DELAY UNTIL IT CATCHES AND THEN SOMETIMES IT CHIRPS THE TIRES. I HAVE JUST OVER 1000 MILES ON THIS TRUCK AND DO NOT FEEL SAFE. THIS IS MY FORTH NISSAN FRONTIER, I NEVER EXPERIENCED ANY FEAR IN DRIVING THE OTHER TRUCK. I BELIEVE IT AND ANY OTHERS WITH THIS PROBLEM SHOULD BE RECALLED OR THE TRUCKS REPLACED. THIS IS AN ONGOING PROBLEM SINCE I BOUGHT THE TRUCK.
Additional Notes:
THE THROTTLE CONTROL, FOOT PEDAL, HAS DEAD SPOTS THAT HAPPEN WHEN LEAVING A STOP SIGN, GREEN LIGHTS, PULLING OUT INTO TRAFFIC. ALSO CLIMBING A HILL WHEN YOU STEP ON THE GAS NOTHING HAPPENS UNTIL THE TRANSMISSION KICKS DOWN THEN YOU GO TO FAST. THIS HAPPENS OCCASIONALLY. IT IS BETTER IF YOU TURN OF THE OVERDRIVE DID IT STILL HAPPENS. I HAVE HAD IT BACK TO THE DEALER 3 TIMES.DEALER REPROGRAMMED THE TRANSMISSION, REPROGRAMMED THE THROTTLE BODY AND THEN REPLACED THE THROTTLE BODY. WHEN I PULL OUT INTO TRAFFIC I DO NOT KNOW IF THE TRUCK IS GOING TO MOVE OR NOT. SOMETIME THERE IS ABOUT A SECOND DELAY UNTIL IT CATCHES AND THEN SOMETIMES IT CHIRPS THE TIRES. I HAVE JUST OVER 1000 MILES ON THIS TRUCK AND DO NOT FEEL SAFE. THIS IS MY FORTH NISSAN FRONTIER, I NEVER EXPERIENCED ANY FEAR IN DRIVING THE OTHER TRUCK. I BELIEVE IT AND ANY OTHERS WITH THIS PROBLEM SHOULD BE RECALLED OR THE TRUCKS REPLACED. THIS IS AN ONGOING PROBLEM SINCE I BOUGHT THE TRUCK.
Mfg Campaign: 11140130
Recall Date: Oct 13, 2018
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