Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2023 Titan, 2020-2022 Frontier, and 2023 Z vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A9 R22B1/2/3
Recall Date: Sep 7, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Frontier and Titan vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A1
Recall Date: Jun 24, 2022
Consumer Complaints
22 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My husband and I bought a new truck. My husband pulled the truck into our garage, once in the garage the back tires started to spin out of control, he looked down and saw he had his foot on the brake only, but truck surged forward causing no injuries but have minor truck and property damage. Have a picture of where there is stationary tire marks on our epoxy garage floor showing the black tire marks of the tires spinning out of control just before the truck surged forward. After this incident we found articles about sudden unintended acceleration which we feel is what happened to my husband. The dealership we bought the vehicle from has been derogatory from the start of this incident. We have contacted several attorneys to only be turned down saying we don’t have a case because my husband wasn’t injured (thank God). We waived the manufacturer arbitration and found only one attorney who took us through pre-litigation but then discharged us after getting the denial letter from the manufacturer, telling us to get a second opinion. We're at a crossroads and don't know what to do at this point. Morally, would it be right to trade in what we feel is a dangerously defective new vehicle? For that is the crossroads we stand at, either pursuing a civil lawsuit or trading it in. The truck was inspected once by the manufacturer and once by the dealership where we bought it. We are currently asking the dealership’s garage to further check the electronic throttle-control and brake override system on this truck. Any help you can provide would be greatly appreciated. Thank you.
Corrective Action:
My husband and I bought a new truck. My husband pulled the truck into our garage, once in the garage the back tires started to spin out of control, he looked down and saw he had his foot on the brake only, but truck surged forward causing no injuries but have minor truck and property damage. Have a picture of where there is stationary tire marks on our epoxy garage floor showing the black tire marks of the tires spinning out of control just before the truck surged forward. After this incident we found articles about sudden unintended acceleration which we feel is what happened to my husband. The dealership we bought the vehicle from has been derogatory from the start of this incident. We have contacted several attorneys to only be turned down saying we don’t have a case because my husband wasn’t injured (thank God). We waived the manufacturer arbitration and found only one attorney who took us through pre-litigation but then discharged us after getting the denial letter from the manufacturer, telling us to get a second opinion. We're at a crossroads and don't know what to do at this point. Morally, would it be right to trade in what we feel is a dangerously defective new vehicle? For that is the crossroads we stand at, either pursuing a civil lawsuit or trading it in. The truck was inspected once by the manufacturer and once by the dealership where we bought it. We are currently asking the dealership’s garage to further check the electronic throttle-control and brake override system on this truck. Any help you can provide would be greatly appreciated. Thank you.
Additional Notes:
My husband and I bought a new truck. My husband pulled the truck into our garage, once in the garage the back tires started to spin out of control, he looked down and saw he had his foot on the brake only, but truck surged forward causing no injuries but have minor truck and property damage. Have a picture of where there is stationary tire marks on our epoxy garage floor showing the black tire marks of the tires spinning out of control just before the truck surged forward. After this incident we found articles about sudden unintended acceleration which we feel is what happened to my husband. The dealership we bought the vehicle from has been derogatory from the start of this incident. We have contacted several attorneys to only be turned down saying we don’t have a case because my husband wasn’t injured (thank God). We waived the manufacturer arbitration and found only one attorney who took us through pre-litigation but then discharged us after getting the denial letter from the manufacturer, telling us to get a second opinion. We're at a crossroads and don't know what to do at this point. Morally, would it be right to trade in what we feel is a dangerously defective new vehicle? For that is the crossroads we stand at, either pursuing a civil lawsuit or trading it in. The truck was inspected once by the manufacturer and once by the dealership where we bought it. We are currently asking the dealership’s garage to further check the electronic throttle-control and brake override system on this truck. Any help you can provide would be greatly appreciated. Thank you.
Mfg Campaign: 11435971
Recall Date: Oct 7, 2021
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Descending my driveway which is an approximately 15 degree slope with the transmission selected to remain in 1st gear, and approximately one third of a tank of fuel or less remaining in the fuel tank the engine seems to momentarily cut out as the vehicle feels like the transmission is in neutral, but the tachometer indicates the engine is running. When this occurs the MIL comes on along with the check AT light. Stopping the vehicle and restarting the vehicle clears the Check AT light, but it takes several drive cycles to clear the MIL light. This has happened on two occasions. After the first occurrence the dealer checked for any locked in codes, but none were present. Since the MIL only stays locked in for a limited time it appears that the on board diagnostics are not storing codes due to it being a momentary issue.
Corrective Action:
Descending my driveway which is an approximately 15 degree slope with the transmission selected to remain in 1st gear, and approximately one third of a tank of fuel or less remaining in the fuel tank the engine seems to momentarily cut out as the vehicle feels like the transmission is in neutral, but the tachometer indicates the engine is running. When this occurs the MIL comes on along with the check AT light. Stopping the vehicle and restarting the vehicle clears the Check AT light, but it takes several drive cycles to clear the MIL light. This has happened on two occasions. After the first occurrence the dealer checked for any locked in codes, but none were present. Since the MIL only stays locked in for a limited time it appears that the on board diagnostics are not storing codes due to it being a momentary issue.
Additional Notes:
Descending my driveway which is an approximately 15 degree slope with the transmission selected to remain in 1st gear, and approximately one third of a tank of fuel or less remaining in the fuel tank the engine seems to momentarily cut out as the vehicle feels like the transmission is in neutral, but the tachometer indicates the engine is running. When this occurs the MIL comes on along with the check AT light. Stopping the vehicle and restarting the vehicle clears the Check AT light, but it takes several drive cycles to clear the MIL light. This has happened on two occasions. After the first occurrence the dealer checked for any locked in codes, but none were present. Since the MIL only stays locked in for a limited time it appears that the on board diagnostics are not storing codes due to it being a momentary issue.
Mfg Campaign: 11430044
Recall Date: Aug 22, 2021
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