Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Juke Nismo RS vehicles. Due to a problem within the brake master cylinder, brake fluid may leak into the brake booster, reducing brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 31, 2018
Consumer Complaints
49 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
FAULTY TRANSMISSION, MY CAR HAS LESS THAN 60K MILES AND THE TRANSMISSION STARTED FAILING. IT WAS UP TO DATE ON TRANSMISSION FLUID AND FILTERS WERE GOOD. MY MECHANIC COULDN'T THING A REASON WHY THE TRANSMISSION WAS FAILING, I WAS SUGGESTED TO PUT A BRAND NEW TRANSMISSION ON MY CAR WHICH HAS ONLY 55K MILES, THIS STARTED TO HAPPEN WHILE I WAS ON THE HIGHWAY, MY TRANSMISSION STARTED SLIPPING OUT OF NO WHERE
Corrective Action:
FAULTY TRANSMISSION, MY CAR HAS LESS THAN 60K MILES AND THE TRANSMISSION STARTED FAILING. IT WAS UP TO DATE ON TRANSMISSION FLUID AND FILTERS WERE GOOD. MY MECHANIC COULDN'T THING A REASON WHY THE TRANSMISSION WAS FAILING, I WAS SUGGESTED TO PUT A BRAND NEW TRANSMISSION ON MY CAR WHICH HAS ONLY 55K MILES, THIS STARTED TO HAPPEN WHILE I WAS ON THE HIGHWAY, MY TRANSMISSION STARTED SLIPPING OUT OF NO WHERE
Additional Notes:
FAULTY TRANSMISSION, MY CAR HAS LESS THAN 60K MILES AND THE TRANSMISSION STARTED FAILING. IT WAS UP TO DATE ON TRANSMISSION FLUID AND FILTERS WERE GOOD. MY MECHANIC COULDN'T THING A REASON WHY THE TRANSMISSION WAS FAILING, I WAS SUGGESTED TO PUT A BRAND NEW TRANSMISSION ON MY CAR WHICH HAS ONLY 55K MILES, THIS STARTED TO HAPPEN WHILE I WAS ON THE HIGHWAY, MY TRANSMISSION STARTED SLIPPING OUT OF NO WHERE
Mfg Campaign: 11240423
Recall Date: Jul 29, 2019
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Corrective Action:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Additional Notes:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Mfg Campaign: 11234283
Recall Date: Jul 23, 2019
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Corrective Action:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Additional Notes:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Mfg Campaign: 11234283
Recall Date: Jul 23, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Corrective Action:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Additional Notes:
THIS CAR IS LITERALLY FAILING EVERY YEAR FOR THE PAST 2 YEARS 9 MONTHS. THE AXEL'S HAD TO BE REPLACED AND THE AIR CONDITIONING HAD TO BE FIXED JUST IN DAYS OF THE LAST REPAIR AN ENGINE LIGHT CAME ON AND THAT REPAIR WAS AN OXYGEN SENSOR (EMISSIONS) THIS WAS A BRAND NEW VEHICLE WITH STRUTS PROBLEM LESS THAN 90 DAYS. THE WHEELS HAD NOISE THEN NOW WHEEL AXEL'S PROBLEMS SAME AS THE STRUTS FRONT LEFT AND RIGHT. THIS JUKE IS A LEMON AND I ASKED THE MANUFACTURER FROM THE FIRST REPAIR THAT IT WAS SOMETHING WRONG WITH THIS JUKE 2016. MANY CASE NUMBERS HAVE BEEN PLACED ON THIS VEHICLE FOR MAJOR REPAIRS. UNFORTUNATELY THE MANUFACTURER WANTS NOTHING TO DO WITH IT OWN VEHICLE. SHAME ON YOU NISSAN NOT WORRIED IF YOUR CARS ARE NOT SAFE.
Mfg Campaign: 11234283
Recall Date: Jul 23, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Corrective Action:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Additional Notes:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Mfg Campaign: 11233487
Recall Date: Jul 19, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Corrective Action:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Additional Notes:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Mfg Campaign: 11233487
Recall Date: Jul 19, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Corrective Action:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Additional Notes:
WHAT HAS HAPPENED IS IN MY LETTER THAT WAS NOT SENT TO NISSAN YET BUT EVERY OCCURRENCE IS LISTED AND FILED WITH NISSAN CONSUMER AFFAIRS YOU WILL SEE THE CASE NUMBERS. THIS IS ALSO MY REPORT TO YOU. IF MORE INFORMATION IS NEEDED I WILL SUPPLY IT
Mfg Campaign: 11233487
Recall Date: Jul 19, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. WHILE DRIVING, THE RPMS INCREASED; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306, (718) 447-3800) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 10,288.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. WHILE DRIVING, THE RPMS INCREASED; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306, (718) 447-3800) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 10,288.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. WHILE DRIVING, THE RPMS INCREASED; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306, (718) 447-3800) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 10,288.
Mfg Campaign: 11172507
Recall Date: Jan 28, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. AFTER STARTING THE VEHICLE, THE TRANSMISSION FAILED TO OPERATE THE VEHICLE. THE VEHICLE WAS TOWED TO PELTIER NISSAN (3201 S SW LOOP 323, TYLER, TX 75701, (903) 561-7300) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY FOR HALF OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. AFTER STARTING THE VEHICLE, THE TRANSMISSION FAILED TO OPERATE THE VEHICLE. THE VEHICLE WAS TOWED TO PELTIER NISSAN (3201 S SW LOOP 323, TYLER, TX 75701, (903) 561-7300) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY FOR HALF OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. AFTER STARTING THE VEHICLE, THE TRANSMISSION FAILED TO OPERATE THE VEHICLE. THE VEHICLE WAS TOWED TO PELTIER NISSAN (3201 S SW LOOP 323, TYLER, TX 75701, (903) 561-7300) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY FOR HALF OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Mfg Campaign: 11160899
Recall Date: Dec 12, 2018
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OPENED DOOR ON DRIVER SIDE, HEAR LOUD POP, WELDS ON STOOD FRAME AT LEADING EDGE BROKE FREE CAUSING DOOR TO PULL APART. BROUGHT TO DEALERSHIP, PER BODY SHOP IMPROPER WELDING AT FACTORY ALLOWED RUST TO FORM CAUSING WELDING TO FAIL. UNCLEAR AT THIS TIME IF DOOR IS STRUCTURALLY UNSAFE IN THE EVENT OF AN ACCIDENT UNTIL DOOR SKIN IS REMOVED.
Corrective Action:
OPENED DOOR ON DRIVER SIDE, HEAR LOUD POP, WELDS ON STOOD FRAME AT LEADING EDGE BROKE FREE CAUSING DOOR TO PULL APART. BROUGHT TO DEALERSHIP, PER BODY SHOP IMPROPER WELDING AT FACTORY ALLOWED RUST TO FORM CAUSING WELDING TO FAIL. UNCLEAR AT THIS TIME IF DOOR IS STRUCTURALLY UNSAFE IN THE EVENT OF AN ACCIDENT UNTIL DOOR SKIN IS REMOVED.
Additional Notes:
OPENED DOOR ON DRIVER SIDE, HEAR LOUD POP, WELDS ON STOOD FRAME AT LEADING EDGE BROKE FREE CAUSING DOOR TO PULL APART. BROUGHT TO DEALERSHIP, PER BODY SHOP IMPROPER WELDING AT FACTORY ALLOWED RUST TO FORM CAUSING WELDING TO FAIL. UNCLEAR AT THIS TIME IF DOOR IS STRUCTURALLY UNSAFE IN THE EVENT OF AN ACCIDENT UNTIL DOOR SKIN IS REMOVED.
Mfg Campaign: 11150146
Recall Date: Nov 8, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Corrective Action:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Additional Notes:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Mfg Campaign: 11144139
Recall Date: Oct 30, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Corrective Action:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Additional Notes:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Mfg Campaign: 11144139
Recall Date: Oct 30, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Corrective Action:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Additional Notes:
2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.
Mfg Campaign: 11144139
Recall Date: Oct 30, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Corrective Action:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Additional Notes:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Mfg Campaign: 11142776
Recall Date: Oct 26, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Corrective Action:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Additional Notes:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Mfg Campaign: 11142776
Recall Date: Oct 26, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Corrective Action:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Additional Notes:
THE JUKE HAS HAD INTERMITTENT STALLING AND NO START ISSUES. THE CAR HAS STALLED WHILE IN MOTION AS WELL AS PARKED AT IDLE. ONCE IT STALLS, IT WILL NOT IMMEDIATELY START AGAIN. THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE, DESPITE HAVING TO PAY FOR TOWING SEVERAL TIMES. THE LOCAL ABC AFFILIATE HAS DONE AT LEAST TWO REPORTS OF OTHER NISSAN OWNER EXPERIENCING THE SAME PROBLEM ELUDING TO A HEAT RELATED ISSUE. IF THAT IS TRUE, THE TEMPERATURE IS COOLING OFF HERE IN THE DESERT I'M AFRAID I WILL NOT SEE THIS PROBLEM UNTIL SPRING AND THE WARRANTY EXPIRES. NISSAN HAS REFUSED TO REPURCHASE THE CAR TO THIS POINT. WITHOUT MY AGREEMENT, THEY HAVE OPENED AN ARBITRATION CASE OFFERING ME $1500 "FOR MY INCONVENIENCE". THE CAR HAS LOST MORE IN TRADE-IN VALUE THAN WHAT THEY'VE OFFERED..GOING THROUGH MINIMAL CARFAX REPORTS ON JUKES, I'VE FOUND A HIGH PERCENTAGE OF JUKES WITH SIMILAR PROBLEMS. .*BF. *TR *DT *JB *DT*JB
Mfg Campaign: 11142776
Recall Date: Oct 26, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. THE CONTACT STATED THAT THE BRAKES MADE AN ABNORMAL SCREECHING AND GRINDING NOISE. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO CARMAX (18800 OAK PARK AVE, TINLEY PARK, IL 60477, (708) 263-6475), BUT NO FAILURE WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. THE CONTACT STATED THAT THE BRAKES MADE AN ABNORMAL SCREECHING AND GRINDING NOISE. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO CARMAX (18800 OAK PARK AVE, TINLEY PARK, IL 60477, (708) 263-6475), BUT NO FAILURE WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. THE CONTACT STATED THAT THE BRAKES MADE AN ABNORMAL SCREECHING AND GRINDING NOISE. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO CARMAX (18800 OAK PARK AVE, TINLEY PARK, IL 60477, (708) 263-6475), BUT NO FAILURE WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000.
Mfg Campaign: 11130359
Recall Date: Sep 20, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Corrective Action:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Additional Notes:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Mfg Campaign: 11102696
Recall Date: Jun 19, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Corrective Action:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Additional Notes:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Mfg Campaign: 11102696
Recall Date: Jun 19, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Corrective Action:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Additional Notes:
TRANSMISSION FAILURE 2016 NISSAN JUKE SL AWD WHICH BEGAN DAY AFTER I BOUGHT IT. I DESCRIBED THIS TO DEALER AS "CAR REVS BUT NO ACCELERATION. INITIALLY IT WOULD HAPPEN AFTER DRIVING ON HIGHWAY FOR ABOUT 1-1.5 HOURS. NOW IT BEGINS WITHIN THE 10 MILES IT TAKES TO DRIVE TO PICK UP RENTAL CAR. THREE TIMES THUS FAR I HAVE BEEN NEARLY REAR ENDED, ONCE BY A TRACTOR TRAILER WHOSE WHEELS I CAN STILL HEAR SCREECHING BECAUSE THE CAR WOULDN'T ACCELERATE COMING OFF AN EXIT. THE ONLY SOLUTION IS TO STOP THE CAR IN ITS 'TRACKS' TO TRY TO GET THE TRANSMISSION TO CATCH. I TOLD NISSAN DEALERSHIP WHERE I PURCHASED THE CAR THAT CAR ISN'T SAFE TO DRIVE AS WELL AS NISSAN. NEITHER WILL EVEN ACKNOWLEDGE THE ISSUE EXISTS INCLUDING REFUSING TO VIEW VIDEOS I TOOK TO DEMONSTRATE THE ISSUE. I TOOK THE CAR TO 3 DIFFERENT NISSAN DEALERSHIPS. ONE IN NY SAID THE ISSUE WAS BEING CAUSED BY AN ACCESS, A QUART PLUS OVERFULL, OF TRANSMISSION FLUID. THE SAID IT WOULD SELF ADJUST AFTER 2000-3000 MILES. FIRST 300 MILES FROM NY TO DC CAR DROVE NORMALLY. ON RETURN TRIP, SAME ISSUE, WITHIN 1-1.5 HRS TRANSMISSION STARTED TO HESITATE, CAR WOULDN'T ACCELERATE. CAR ALSO HAS ELECTRICAL ISSUES WHICH CAUSE CONSOLE TO RANDOMLY RESET ITSELF. AND A NAUSEATING SMELL THAT PERVADES THE CAR WHICH INITIALLY WAS NOTICED WHEN I TURNED THE HEAT/DEFROST ON BUT NOW SITTING HERE WRITING THIS, I CAN SMELL THE ORDER IN MY HAIR; I THINK IT'S SOME SORT OF EXHAUST SMELL. NISSAN RESPONSE TO THE SMELL WHICH I INITIALLY THOUGHT WAS MAYBE ANTIFREEZE WAS THAT "YOU WILL SMELL SOME ANTIFREEZE. YOU'RE JUST SENSITIVE SMELLS". I HAVE NO DOCUMENTS TO UPLOAD OTHER THAN SERVICE RECORDS WHICH SHOWS NO REPAIRS PERFORMED. I LITERALLY JUST TEXTED A FRIEND TO BORROW MONEY TO BUY A USED A CAR BECAUSE THE MORE I DRIVE THE CAR THE WORSE IT GETS AND I FEAR AN ACCIDENT WILL ENSUE CAUSING HARM TO MYSELF OR SOMEONE ELSE.
Mfg Campaign: 11102696
Recall Date: Jun 19, 2018
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury