Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
203 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Warning lights indicate ABS and slippery road assist not functioning intermittently.
Corrective Action:
Warning lights indicate ABS and slippery road assist not functioning intermittently.
Additional Notes:
Warning lights indicate ABS and slippery road assist not functioning intermittently.
Mfg Campaign: 11567217
Recall Date: Jan 23, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Corrective Action:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Additional Notes:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Mfg Campaign: 11558200
Recall Date: Dec 3, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Corrective Action:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Additional Notes:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Mfg Campaign: 11558200
Recall Date: Dec 3, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Corrective Action:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Additional Notes:
Symptoms: *Automatic Emergency Braking (3 occasions) *Slip Indicator (3 occasions) *Check Engine -Code P0101 (Been on 4 weeks so far) Road Condition: *Dry sunny days AEB and Slip Indicator lights randomly came on 3 different times. On the 3rd time, Check Engine light came on together and it's been on ever since. AEB and Slip lights go away after the car is turned off. Having AEB and Slip lights on makes the car drive like it is on the lower gear and the engine shut off at every red light. I started noticing the smell of excess gasoline fume especially when the car is moving but not accelerating, meaning that when my foot is off the gas pedal. Because P0101 indicates MAF sensor malfunction, I replaced with a Hitachi-made MAF sensor. For some strange reason, the car lost battery power so I ended up replacing battery at the same time. Unfortunately, the Check Engine Light is still on.
Mfg Campaign: 11558200
Recall Date: Dec 3, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Corrective Action:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Additional Notes:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Mfg Campaign: 11558023
Recall Date: Dec 1, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Corrective Action:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Additional Notes:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Mfg Campaign: 11558023
Recall Date: Dec 1, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Corrective Action:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Additional Notes:
The Motor/engine consumes excess oil creating a burnt smell and a lot of whitesmoke coming out of the muffler. The vehicle is stalling constantly and won’t accelerate properly while driving. Creating an unsafe environment for me and those driving near me. I have repair and install new piece but non of them would fix the problem. I took it to the dealer and they didn’t find the problem. I have heard of a lot of people having the same issue with this model of vehicle.
Mfg Campaign: 11558023
Recall Date: Dec 1, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Corrective Action:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Additional Notes:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Mfg Campaign: 11556899
Recall Date: Nov 27, 2023
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Corrective Action:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Additional Notes:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Mfg Campaign: 11556899
Recall Date: Nov 27, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Corrective Action:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Additional Notes:
The car has massive acceleration during shifting in the transmission and the car suddenly stops during driving and loses the power to accelerate
Mfg Campaign: 11556899
Recall Date: Nov 27, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Corrective Action:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Additional Notes:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Mfg Campaign: 11555982
Recall Date: Nov 20, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Corrective Action:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Additional Notes:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Mfg Campaign: 11555982
Recall Date: Nov 20, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Corrective Action:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Additional Notes:
Car keeps malfunctioning the airbag light won’t cut off it keeps picking up speed after i use cruise control it’s jerking .
Mfg Campaign: 11555982
Recall Date: Nov 20, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Corrective Action:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Additional Notes:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Mfg Campaign: 11544066
Recall Date: Sep 12, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Corrective Action:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Additional Notes:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Mfg Campaign: 11544066
Recall Date: Sep 12, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Corrective Action:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Additional Notes:
My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug some sensor on top of the motor and plug it back in to get the car to work.
Mfg Campaign: 11544066
Recall Date: Sep 12, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Corrective Action:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Additional Notes:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Mfg Campaign: 11543032
Recall Date: Sep 6, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Corrective Action:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Additional Notes:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Mfg Campaign: 11543032
Recall Date: Sep 6, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Corrective Action:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Additional Notes:
My car shut off while I was driving it with no warning and almost caused an accident. I have already had spark plugs and battery replaced as well as routine maintenance and it has shut off on me 3 times already.
Mfg Campaign: 11543032
Recall Date: Sep 6, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
October 2019, I purchased a 2019 Nissan kicks and had no issues until last December. Took the car to the dealership because it would start jerking randomly when trying to accelerate. I’ve taken my car to the dealership for this issue 6 times and each time I’m told something different. I’ve had my transmission replaced twice within 7 months, new throttle body, mass air flow sensor and my ECM replaced and the jerking is still there but has never triggered the check engine light.
Corrective Action:
October 2019, I purchased a 2019 Nissan kicks and had no issues until last December. Took the car to the dealership because it would start jerking randomly when trying to accelerate. I’ve taken my car to the dealership for this issue 6 times and each time I’m told something different. I’ve had my transmission replaced twice within 7 months, new throttle body, mass air flow sensor and my ECM replaced and the jerking is still there but has never triggered the check engine light.
Additional Notes:
October 2019, I purchased a 2019 Nissan kicks and had no issues until last December. Took the car to the dealership because it would start jerking randomly when trying to accelerate. I’ve taken my car to the dealership for this issue 6 times and each time I’m told something different. I’ve had my transmission replaced twice within 7 months, new throttle body, mass air flow sensor and my ECM replaced and the jerking is still there but has never triggered the check engine light.
Mfg Campaign: 11540835
Recall Date: Aug 25, 2023
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