Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PMA26
Recall Date: Jul 18, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PMA10 / PMA25
Recall Date: Sep 15, 2022
Consumer Complaints
76 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’ve been going in the dealership a lot regarding this car since I’ve purchase the car On 10/09 I was charged 165.00 to get diagnosed test done on car After diagnosed Service informed me to get electrical intake valve and EMC Unit, EMC Bracket and Audio unit replaced from Nissan Service In Grand Blanc Michigan, Dealership quoted me close to $5,561 to all this electrical work fixed, General Manager King in grand blanc Michigan , called the police on me at his dealership yesterday ,after I tried to explain this to him. He only offered me to call customer service and $500 off I am Army Veteran who pays her car payment on time every month which is a $534.00 a month these people are very , unprofessional, inconsiderate and rude , my radio has not work since 08/2023, due to electrical and wiring issues EMC Unit EMC Bracket , I purchase the car in [XXX], my payoff balance is $22,000 please HELP car battery is draining almost everyday because of these electrical issues every six months Im replacing battery due to electrical issues, have to take portable battery jump in my car just to in case car shuts down. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I’ve been going in the dealership a lot regarding this car since I’ve purchase the car On 10/09 I was charged 165.00 to get diagnosed test done on car After diagnosed Service informed me to get electrical intake valve and EMC Unit, EMC Bracket and Audio unit replaced from Nissan Service In Grand Blanc Michigan, Dealership quoted me close to $5,561 to all this electrical work fixed, General Manager King in grand blanc Michigan , called the police on me at his dealership yesterday ,after I tried to explain this to him. He only offered me to call customer service and $500 off I am Army Veteran who pays her car payment on time every month which is a $534.00 a month these people are very , unprofessional, inconsiderate and rude , my radio has not work since 08/2023, due to electrical and wiring issues EMC Unit EMC Bracket , I purchase the car in [XXX], my payoff balance is $22,000 please HELP car battery is draining almost everyday because of these electrical issues every six months Im replacing battery due to electrical issues, have to take portable battery jump in my car just to in case car shuts down. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I’ve been going in the dealership a lot regarding this car since I’ve purchase the car On 10/09 I was charged 165.00 to get diagnosed test done on car After diagnosed Service informed me to get electrical intake valve and EMC Unit, EMC Bracket and Audio unit replaced from Nissan Service In Grand Blanc Michigan, Dealership quoted me close to $5,561 to all this electrical work fixed, General Manager King in grand blanc Michigan , called the police on me at his dealership yesterday ,after I tried to explain this to him. He only offered me to call customer service and $500 off I am Army Veteran who pays her car payment on time every month which is a $534.00 a month these people are very , unprofessional, inconsiderate and rude , my radio has not work since 08/2023, due to electrical and wiring issues EMC Unit EMC Bracket , I purchase the car in [XXX], my payoff balance is $22,000 please HELP car battery is draining almost everyday because of these electrical issues every six months Im replacing battery due to electrical issues, have to take portable battery jump in my car just to in case car shuts down. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11666215
Recall Date: Jun 11, 2025
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers side door lock will not function properly. The remote will successfully lock/unlock all of the other doors. If the drivers door is locked with the key it will remain locked despite the other doors unlocking with the remote. This problem has been widely reported on Nissan online forums, there are no indicator/warning lights associated with this issue. This issue provides the illusion of a securely locked car when then drivers door remains unlocked, providing an opportunity for theft or worse while parked. This has been an ongoing issue since purchasing the vehicle.
Corrective Action:
Drivers side door lock will not function properly. The remote will successfully lock/unlock all of the other doors. If the drivers door is locked with the key it will remain locked despite the other doors unlocking with the remote. This problem has been widely reported on Nissan online forums, there are no indicator/warning lights associated with this issue. This issue provides the illusion of a securely locked car when then drivers door remains unlocked, providing an opportunity for theft or worse while parked. This has been an ongoing issue since purchasing the vehicle.
Additional Notes:
Drivers side door lock will not function properly. The remote will successfully lock/unlock all of the other doors. If the drivers door is locked with the key it will remain locked despite the other doors unlocking with the remote. This problem has been widely reported on Nissan online forums, there are no indicator/warning lights associated with this issue. This issue provides the illusion of a securely locked car when then drivers door remains unlocked, providing an opportunity for theft or worse while parked. This has been an ongoing issue since purchasing the vehicle.
Mfg Campaign: 11662960
Recall Date: May 24, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
car will not accelerate after pressing gas pedal all the way down; has jerking motion to get it to go then sometimes will not move at all; you have to turn car off and try several times
Corrective Action:
car will not accelerate after pressing gas pedal all the way down; has jerking motion to get it to go then sometimes will not move at all; you have to turn car off and try several times
Additional Notes:
car will not accelerate after pressing gas pedal all the way down; has jerking motion to get it to go then sometimes will not move at all; you have to turn car off and try several times
Mfg Campaign: 11662687
Recall Date: May 22, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
Corrective Action:
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
Additional Notes:
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
Mfg Campaign: 11661572
Recall Date: May 16, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
Corrective Action:
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
Additional Notes:
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
Mfg Campaign: 11661572
Recall Date: May 16, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drivers door won't open from inside or outside I can climb out passenger seat when this happens and use the key to manually unlock door This happens quite often
Corrective Action:
Drivers door won't open from inside or outside I can climb out passenger seat when this happens and use the key to manually unlock door This happens quite often
Additional Notes:
Drivers door won't open from inside or outside I can climb out passenger seat when this happens and use the key to manually unlock door This happens quite often
Mfg Campaign: 11657418
Recall Date: Apr 29, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Corrective Action:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Additional Notes:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Mfg Campaign: 11649368
Recall Date: Mar 19, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Corrective Action:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Additional Notes:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Mfg Campaign: 11649368
Recall Date: Mar 19, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Corrective Action:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Additional Notes:
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times it’s braked there’s been nothing in front of the car. I’ll have great distance between my car and the one in front of me. There have been at least 4 incidents since I’ve owned the car (1 year). There’s no active recalls, and the light will flash that I’m going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Mfg Campaign: 11649368
Recall Date: Mar 19, 2025
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2021 Nissan Kicks. The contact stated that his wife was stopped in traffic when suddenly a rear vehicle crashed into the entire rear at 25 MPH. There was no property damage, and the vehicles came to a stop upon impact. The air bags did not deploy however the other driver did have a air bag deployment. Both vehicles were attached to each other due to the impact and were able to be separated. The vehicle did not need to be towed. The brake system, tire pressure monitoring system, check engine, and warning lights were illuminated. A police report was filed. The vehicle was destroyed by the insurance company. The contact's wife sustained a headache and pain in her left hand. that required medical treatment. No other injuries were reported. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,015.
Corrective Action:
The contact owned a 2021 Nissan Kicks. The contact stated that his wife was stopped in traffic when suddenly a rear vehicle crashed into the entire rear at 25 MPH. There was no property damage, and the vehicles came to a stop upon impact. The air bags did not deploy however the other driver did have a air bag deployment. Both vehicles were attached to each other due to the impact and were able to be separated. The vehicle did not need to be towed. The brake system, tire pressure monitoring system, check engine, and warning lights were illuminated. A police report was filed. The vehicle was destroyed by the insurance company. The contact's wife sustained a headache and pain in her left hand. that required medical treatment. No other injuries were reported. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,015.
Additional Notes:
The contact owned a 2021 Nissan Kicks. The contact stated that his wife was stopped in traffic when suddenly a rear vehicle crashed into the entire rear at 25 MPH. There was no property damage, and the vehicles came to a stop upon impact. The air bags did not deploy however the other driver did have a air bag deployment. Both vehicles were attached to each other due to the impact and were able to be separated. The vehicle did not need to be towed. The brake system, tire pressure monitoring system, check engine, and warning lights were illuminated. A police report was filed. The vehicle was destroyed by the insurance company. The contact's wife sustained a headache and pain in her left hand. that required medical treatment. No other injuries were reported. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,015.
Mfg Campaign: 11646782
Recall Date: Mar 6, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Something or Power steering seems to be affected, especially more so during rainy or snowy seasons. Wheel needs no assistance to turn and turn very easily as I turned/spun it to one side and other. Seems to go passed its lock point. Especially noticeable during reverse and park/when parking.
Corrective Action:
Something or Power steering seems to be affected, especially more so during rainy or snowy seasons. Wheel needs no assistance to turn and turn very easily as I turned/spun it to one side and other. Seems to go passed its lock point. Especially noticeable during reverse and park/when parking.
Additional Notes:
Something or Power steering seems to be affected, especially more so during rainy or snowy seasons. Wheel needs no assistance to turn and turn very easily as I turned/spun it to one side and other. Seems to go passed its lock point. Especially noticeable during reverse and park/when parking.
Mfg Campaign: 11642044
Recall Date: Feb 11, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure with an unidentified recall for a CVT transmission failure; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2021 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure with an unidentified recall for a CVT transmission failure; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2021 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure with an unidentified recall for a CVT transmission failure; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11640296
Recall Date: Feb 3, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At 54,000 miles on my car my car was shaking and not wanting to go past 20miles an hour. My check engine light came on. Safety was at risk, there was no warning that my car was having trouble. It was driving fine one minute and ttem all of a sudden check engine light came on. Feel that the cvt engines in Nissan are not safe
Corrective Action:
At 54,000 miles on my car my car was shaking and not wanting to go past 20miles an hour. My check engine light came on. Safety was at risk, there was no warning that my car was having trouble. It was driving fine one minute and ttem all of a sudden check engine light came on. Feel that the cvt engines in Nissan are not safe
Additional Notes:
At 54,000 miles on my car my car was shaking and not wanting to go past 20miles an hour. My check engine light came on. Safety was at risk, there was no warning that my car was having trouble. It was driving fine one minute and ttem all of a sudden check engine light came on. Feel that the cvt engines in Nissan are not safe
Mfg Campaign: 11604841
Recall Date: Jul 26, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
At 54,000 miles on my car my car was shaking and not wanting to go past 20miles an hour. My check engine light came on. Safety was at risk, there was no warning that my car was having trouble. It was driving fine one minute and ttem all of a sudden check engine light came on. Feel that the cvt engines in Nissan are not safe
Corrective Action:
At 54,000 miles on my car my car was shaking and not wanting to go past 20miles an hour. My check engine light came on. Safety was at risk, there was no warning that my car was having trouble. It was driving fine one minute and ttem all of a sudden check engine light came on. Feel that the cvt engines in Nissan are not safe
Additional Notes:
At 54,000 miles on my car my car was shaking and not wanting to go past 20miles an hour. My check engine light came on. Safety was at risk, there was no warning that my car was having trouble. It was driving fine one minute and ttem all of a sudden check engine light came on. Feel that the cvt engines in Nissan are not safe
Mfg Campaign: 11604841
Recall Date: Jul 26, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Corrective Action:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Additional Notes:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Mfg Campaign: 11601753
Recall Date: Jul 13, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Corrective Action:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Additional Notes:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Mfg Campaign: 11601753
Recall Date: Jul 13, 2024
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Corrective Action:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Additional Notes:
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Driving Aids Temporarily Disabled."
Mfg Campaign: 11601753
Recall Date: Jul 13, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact rented a 2021 Nissan Kicks. The contact stated that while driving at a slow speed in heavy traffic, the vehicle inadvertently lost motive power. After coming to a complete stop and shifting into park, the contact became aware that the transmission had seized, and the gear selector was unable to shift back into drive. Upon having the vehicle towed, the tow company was only able to shift the gear selector into reverse. No warning lights were illuminated. The vehicle was towed to the rental company's service center for repair; as a result, the diagnosis of the failure was unknown to the contact. The manufacturer was not notified of the failure. The failure mileage was 54,000.
Corrective Action:
The contact rented a 2021 Nissan Kicks. The contact stated that while driving at a slow speed in heavy traffic, the vehicle inadvertently lost motive power. After coming to a complete stop and shifting into park, the contact became aware that the transmission had seized, and the gear selector was unable to shift back into drive. Upon having the vehicle towed, the tow company was only able to shift the gear selector into reverse. No warning lights were illuminated. The vehicle was towed to the rental company's service center for repair; as a result, the diagnosis of the failure was unknown to the contact. The manufacturer was not notified of the failure. The failure mileage was 54,000.
Additional Notes:
The contact rented a 2021 Nissan Kicks. The contact stated that while driving at a slow speed in heavy traffic, the vehicle inadvertently lost motive power. After coming to a complete stop and shifting into park, the contact became aware that the transmission had seized, and the gear selector was unable to shift back into drive. Upon having the vehicle towed, the tow company was only able to shift the gear selector into reverse. No warning lights were illuminated. The vehicle was towed to the rental company's service center for repair; as a result, the diagnosis of the failure was unknown to the contact. The manufacturer was not notified of the failure. The failure mileage was 54,000.
Mfg Campaign: 11550380
Recall Date: Oct 17, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving straight and I have a green light if the traffic in the left turn lane stops for on coming traffic to clear my vehicle brakes as if the car in the other lane is in front of me not to the side of me. I am afraid I will get rear ended one of these times from my vehicle slamming on the brakes when there is no reason to do so. This has been happening since I bought the vehicle, since my previous vehicle didn't have these new features being 20 years old I didn't know what to think at first. But it has been a year now and it's not me, there is something wrong that could end up being deadly. I have only noticed it happening when the vehicle in the left turn lane stops and I am in the next lane going straight. I have an appointment at the dealership next week but the service advisor acted like he had never heard of this issue when I see it has been well documented on other Nissan models and model years.
Corrective Action:
While driving straight and I have a green light if the traffic in the left turn lane stops for on coming traffic to clear my vehicle brakes as if the car in the other lane is in front of me not to the side of me. I am afraid I will get rear ended one of these times from my vehicle slamming on the brakes when there is no reason to do so. This has been happening since I bought the vehicle, since my previous vehicle didn't have these new features being 20 years old I didn't know what to think at first. But it has been a year now and it's not me, there is something wrong that could end up being deadly. I have only noticed it happening when the vehicle in the left turn lane stops and I am in the next lane going straight. I have an appointment at the dealership next week but the service advisor acted like he had never heard of this issue when I see it has been well documented on other Nissan models and model years.
Additional Notes:
While driving straight and I have a green light if the traffic in the left turn lane stops for on coming traffic to clear my vehicle brakes as if the car in the other lane is in front of me not to the side of me. I am afraid I will get rear ended one of these times from my vehicle slamming on the brakes when there is no reason to do so. This has been happening since I bought the vehicle, since my previous vehicle didn't have these new features being 20 years old I didn't know what to think at first. But it has been a year now and it's not me, there is something wrong that could end up being deadly. I have only noticed it happening when the vehicle in the left turn lane stops and I am in the next lane going straight. I have an appointment at the dealership next week but the service advisor acted like he had never heard of this issue when I see it has been well documented on other Nissan models and model years.
Mfg Campaign: 11547877
Recall Date: Oct 2, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving straight and I have a green light if the traffic in the left turn lane stops for on coming traffic to clear my vehicle brakes as if the car in the other lane is in front of me not to the side of me. I am afraid I will get rear ended one of these times from my vehicle slamming on the brakes when there is no reason to do so. This has been happening since I bought the vehicle, since my previous vehicle didn't have these new features being 20 years old I didn't know what to think at first. But it has been a year now and it's not me, there is something wrong that could end up being deadly. I have only noticed it happening when the vehicle in the left turn lane stops and I am in the next lane going straight. I have an appointment at the dealership next week but the service advisor acted like he had never heard of this issue when I see it has been well documented on other Nissan models and model years.
Corrective Action:
While driving straight and I have a green light if the traffic in the left turn lane stops for on coming traffic to clear my vehicle brakes as if the car in the other lane is in front of me not to the side of me. I am afraid I will get rear ended one of these times from my vehicle slamming on the brakes when there is no reason to do so. This has been happening since I bought the vehicle, since my previous vehicle didn't have these new features being 20 years old I didn't know what to think at first. But it has been a year now and it's not me, there is something wrong that could end up being deadly. I have only noticed it happening when the vehicle in the left turn lane stops and I am in the next lane going straight. I have an appointment at the dealership next week but the service advisor acted like he had never heard of this issue when I see it has been well documented on other Nissan models and model years.
Additional Notes:
While driving straight and I have a green light if the traffic in the left turn lane stops for on coming traffic to clear my vehicle brakes as if the car in the other lane is in front of me not to the side of me. I am afraid I will get rear ended one of these times from my vehicle slamming on the brakes when there is no reason to do so. This has been happening since I bought the vehicle, since my previous vehicle didn't have these new features being 20 years old I didn't know what to think at first. But it has been a year now and it's not me, there is something wrong that could end up being deadly. I have only noticed it happening when the vehicle in the left turn lane stops and I am in the next lane going straight. I have an appointment at the dealership next week but the service advisor acted like he had never heard of this issue when I see it has been well documented on other Nissan models and model years.
Mfg Campaign: 11547877
Recall Date: Oct 2, 2023
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Valencia, CA • 36 yrs
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