Complaints & Recalls
Consumer Complaints
28 ComplaintsNissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2022 Nisan Kicks. The contact stated that the parking assist would alarm the driver that they were coming close to something or someone. When the power assist was activated, the vehicle would suddenly stop as if the vehicle was about to crash into an object or a person. The contact stated while driving at various speeds, there was an abnormal grinding noise coming from underneath the driver’s and passenger’s side front-end. The contact also stated that while in reverse or on an incline, the vehicle was making a popping sound underneath the vehicle. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired and the failure persisted. The manufacturer had been made aware of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Nisan Kicks. The contact stated that the parking assist would alarm the driver that they were coming close to something or someone. When the power assist was activated, the vehicle would suddenly stop as if the vehicle was about to crash into an object or a person. The contact stated while driving at various speeds, there was an abnormal grinding noise coming from underneath the driver’s and passenger’s side front-end. The contact also stated that while in reverse or on an incline, the vehicle was making a popping sound underneath the vehicle. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired and the failure persisted. The manufacturer had been made aware of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Nisan Kicks. The contact stated that the parking assist would alarm the driver that they were coming close to something or someone. When the power assist was activated, the vehicle would suddenly stop as if the vehicle was about to crash into an object or a person. The contact stated while driving at various speeds, there was an abnormal grinding noise coming from underneath the driver’s and passenger’s side front-end. The contact also stated that while in reverse or on an incline, the vehicle was making a popping sound underneath the vehicle. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired and the failure persisted. The manufacturer had been made aware of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11493031
Recall Date: Nov 10, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2022 Nisan Kicks. The contact stated that the parking assist would alarm the driver that they were coming close to something or someone. When the power assist was activated, the vehicle would suddenly stop as if the vehicle was about to crash into an object or a person. The contact stated while driving at various speeds, there was an abnormal grinding noise coming from underneath the driver’s and passenger’s side front-end. The contact also stated that while in reverse or on an incline, the vehicle was making a popping sound underneath the vehicle. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired and the failure persisted. The manufacturer had been made aware of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Nisan Kicks. The contact stated that the parking assist would alarm the driver that they were coming close to something or someone. When the power assist was activated, the vehicle would suddenly stop as if the vehicle was about to crash into an object or a person. The contact stated while driving at various speeds, there was an abnormal grinding noise coming from underneath the driver’s and passenger’s side front-end. The contact also stated that while in reverse or on an incline, the vehicle was making a popping sound underneath the vehicle. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired and the failure persisted. The manufacturer had been made aware of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Nisan Kicks. The contact stated that the parking assist would alarm the driver that they were coming close to something or someone. When the power assist was activated, the vehicle would suddenly stop as if the vehicle was about to crash into an object or a person. The contact stated while driving at various speeds, there was an abnormal grinding noise coming from underneath the driver’s and passenger’s side front-end. The contact also stated that while in reverse or on an incline, the vehicle was making a popping sound underneath the vehicle. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired and the failure persisted. The manufacturer had been made aware of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11493031
Recall Date: Nov 10, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Nissan Kicks. The contact stated while driving at 65 MPH, the steering wheel turned all the way to the left independently. The contact stated that upon steering, the steering wheel veered to the right and he lost control of the vehicle. The vehicle veered to the right and crashed into a concrete barrier. The air bags deployed. The contact was transported to the hospital with the assistance of the emergency units. The contact sustained a fractured back and had surgery. The contact also sustained pain in the lower back and was currently hospitalized. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact did not recall whether the manufacturer was notified of the failure. The failure mileage was approximately 300.
Corrective Action:
The contact owns a 2022 Nissan Kicks. The contact stated while driving at 65 MPH, the steering wheel turned all the way to the left independently. The contact stated that upon steering, the steering wheel veered to the right and he lost control of the vehicle. The vehicle veered to the right and crashed into a concrete barrier. The air bags deployed. The contact was transported to the hospital with the assistance of the emergency units. The contact sustained a fractured back and had surgery. The contact also sustained pain in the lower back and was currently hospitalized. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact did not recall whether the manufacturer was notified of the failure. The failure mileage was approximately 300.
Additional Notes:
The contact owns a 2022 Nissan Kicks. The contact stated while driving at 65 MPH, the steering wheel turned all the way to the left independently. The contact stated that upon steering, the steering wheel veered to the right and he lost control of the vehicle. The vehicle veered to the right and crashed into a concrete barrier. The air bags deployed. The contact was transported to the hospital with the assistance of the emergency units. The contact sustained a fractured back and had surgery. The contact also sustained pain in the lower back and was currently hospitalized. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact did not recall whether the manufacturer was notified of the failure. The failure mileage was approximately 300.
Mfg Campaign: 11474721
Recall Date: Jul 19, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Nissan Kicks. The contact stated while driving at 65 MPH, the steering wheel turned all the way to the left independently. The contact stated that upon steering, the steering wheel veered to the right and he lost control of the vehicle. The vehicle veered to the right and crashed into a concrete barrier. The air bags deployed. The contact was transported to the hospital with the assistance of the emergency units. The contact sustained a fractured back and had surgery. The contact also sustained pain in the lower back and was currently hospitalized. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact did not recall whether the manufacturer was notified of the failure. The failure mileage was approximately 300.
Corrective Action:
The contact owns a 2022 Nissan Kicks. The contact stated while driving at 65 MPH, the steering wheel turned all the way to the left independently. The contact stated that upon steering, the steering wheel veered to the right and he lost control of the vehicle. The vehicle veered to the right and crashed into a concrete barrier. The air bags deployed. The contact was transported to the hospital with the assistance of the emergency units. The contact sustained a fractured back and had surgery. The contact also sustained pain in the lower back and was currently hospitalized. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact did not recall whether the manufacturer was notified of the failure. The failure mileage was approximately 300.
Additional Notes:
The contact owns a 2022 Nissan Kicks. The contact stated while driving at 65 MPH, the steering wheel turned all the way to the left independently. The contact stated that upon steering, the steering wheel veered to the right and he lost control of the vehicle. The vehicle veered to the right and crashed into a concrete barrier. The air bags deployed. The contact was transported to the hospital with the assistance of the emergency units. The contact sustained a fractured back and had surgery. The contact also sustained pain in the lower back and was currently hospitalized. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact did not recall whether the manufacturer was notified of the failure. The failure mileage was approximately 300.
Mfg Campaign: 11474721
Recall Date: Jul 19, 2022
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
On June 16, 2022 I suffered a medical emergency and the vehicle drifted out of the lane into the guardrail to the right. No lane departure warning sounded or alerted me. The vehicle grazed the guardrail on the passenger side then veered left across the other 3 lanes with no warnings or alerts sounding. The seatbelt did not lock up during the guardrail incident or upon impact of the vehicle into a hillside where the vehicle eventually came to a stop. When I fully came to, I saw the gearshift broken off and I had a broken nose. Several other items from the dash were also broken off from my face hitting them. I suffered multiple injuries, one of which required surgery. I have a door panel shaped hematoma on my left hip, however all the medical records state "restrained driver" and can be provided upon request along with any other reports. The vehicle is currently at Monroe's Collision Center awaiting a determination on the extent of the damage. Several, if not all, airbags deployed. I had my car for 17 days. The windows are currently down and the vehicle will not start.
Corrective Action:
On June 16, 2022 I suffered a medical emergency and the vehicle drifted out of the lane into the guardrail to the right. No lane departure warning sounded or alerted me. The vehicle grazed the guardrail on the passenger side then veered left across the other 3 lanes with no warnings or alerts sounding. The seatbelt did not lock up during the guardrail incident or upon impact of the vehicle into a hillside where the vehicle eventually came to a stop. When I fully came to, I saw the gearshift broken off and I had a broken nose. Several other items from the dash were also broken off from my face hitting them. I suffered multiple injuries, one of which required surgery. I have a door panel shaped hematoma on my left hip, however all the medical records state "restrained driver" and can be provided upon request along with any other reports. The vehicle is currently at Monroe's Collision Center awaiting a determination on the extent of the damage. Several, if not all, airbags deployed. I had my car for 17 days. The windows are currently down and the vehicle will not start.
Additional Notes:
On June 16, 2022 I suffered a medical emergency and the vehicle drifted out of the lane into the guardrail to the right. No lane departure warning sounded or alerted me. The vehicle grazed the guardrail on the passenger side then veered left across the other 3 lanes with no warnings or alerts sounding. The seatbelt did not lock up during the guardrail incident or upon impact of the vehicle into a hillside where the vehicle eventually came to a stop. When I fully came to, I saw the gearshift broken off and I had a broken nose. Several other items from the dash were also broken off from my face hitting them. I suffered multiple injuries, one of which required surgery. I have a door panel shaped hematoma on my left hip, however all the medical records state "restrained driver" and can be provided upon request along with any other reports. The vehicle is currently at Monroe's Collision Center awaiting a determination on the extent of the damage. Several, if not all, airbags deployed. I had my car for 17 days. The windows are currently down and the vehicle will not start.
Mfg Campaign: 11471281
Recall Date: Jun 28, 2022
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
On June 16, 2022 I suffered a medical emergency and the vehicle drifted out of the lane into the guardrail to the right. No lane departure warning sounded or alerted me. The vehicle grazed the guardrail on the passenger side then veered left across the other 3 lanes with no warnings or alerts sounding. The seatbelt did not lock up during the guardrail incident or upon impact of the vehicle into a hillside where the vehicle eventually came to a stop. When I fully came to, I saw the gearshift broken off and I had a broken nose. Several other items from the dash were also broken off from my face hitting them. I suffered multiple injuries, one of which required surgery. I have a door panel shaped hematoma on my left hip, however all the medical records state "restrained driver" and can be provided upon request along with any other reports. The vehicle is currently at Monroe's Collision Center awaiting a determination on the extent of the damage. Several, if not all, airbags deployed. I had my car for 17 days. The windows are currently down and the vehicle will not start.
Corrective Action:
On June 16, 2022 I suffered a medical emergency and the vehicle drifted out of the lane into the guardrail to the right. No lane departure warning sounded or alerted me. The vehicle grazed the guardrail on the passenger side then veered left across the other 3 lanes with no warnings or alerts sounding. The seatbelt did not lock up during the guardrail incident or upon impact of the vehicle into a hillside where the vehicle eventually came to a stop. When I fully came to, I saw the gearshift broken off and I had a broken nose. Several other items from the dash were also broken off from my face hitting them. I suffered multiple injuries, one of which required surgery. I have a door panel shaped hematoma on my left hip, however all the medical records state "restrained driver" and can be provided upon request along with any other reports. The vehicle is currently at Monroe's Collision Center awaiting a determination on the extent of the damage. Several, if not all, airbags deployed. I had my car for 17 days. The windows are currently down and the vehicle will not start.
Additional Notes:
On June 16, 2022 I suffered a medical emergency and the vehicle drifted out of the lane into the guardrail to the right. No lane departure warning sounded or alerted me. The vehicle grazed the guardrail on the passenger side then veered left across the other 3 lanes with no warnings or alerts sounding. The seatbelt did not lock up during the guardrail incident or upon impact of the vehicle into a hillside where the vehicle eventually came to a stop. When I fully came to, I saw the gearshift broken off and I had a broken nose. Several other items from the dash were also broken off from my face hitting them. I suffered multiple injuries, one of which required surgery. I have a door panel shaped hematoma on my left hip, however all the medical records state "restrained driver" and can be provided upon request along with any other reports. The vehicle is currently at Monroe's Collision Center awaiting a determination on the extent of the damage. Several, if not all, airbags deployed. I had my car for 17 days. The windows are currently down and the vehicle will not start.
Mfg Campaign: 11471281
Recall Date: Jun 28, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Brand new 2022 Nissan Kicks S, I was driving home from picking it up at the dealership with only 14 miles on the odometer when I was stopped at a red light and the car shuddered and stalled. The battery and oil dash lights came on. I had to place the car into Park, turn it off, and turn it back on to get it moving again. Once restarted, the dash lights went away and the car ran fine. There were no indications prior to the event that anything was wrong or that this would happen. This was incredibly frightening as I was worried traffic behind me would rear end me, even with the hazards on. I am taking it in to be inspected by the dealership this weekend.
Corrective Action:
Brand new 2022 Nissan Kicks S, I was driving home from picking it up at the dealership with only 14 miles on the odometer when I was stopped at a red light and the car shuddered and stalled. The battery and oil dash lights came on. I had to place the car into Park, turn it off, and turn it back on to get it moving again. Once restarted, the dash lights went away and the car ran fine. There were no indications prior to the event that anything was wrong or that this would happen. This was incredibly frightening as I was worried traffic behind me would rear end me, even with the hazards on. I am taking it in to be inspected by the dealership this weekend.
Additional Notes:
Brand new 2022 Nissan Kicks S, I was driving home from picking it up at the dealership with only 14 miles on the odometer when I was stopped at a red light and the car shuddered and stalled. The battery and oil dash lights came on. I had to place the car into Park, turn it off, and turn it back on to get it moving again. Once restarted, the dash lights went away and the car ran fine. There were no indications prior to the event that anything was wrong or that this would happen. This was incredibly frightening as I was worried traffic behind me would rear end me, even with the hazards on. I am taking it in to be inspected by the dealership this weekend.
Mfg Campaign: 11456982
Recall Date: Mar 16, 2022
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Brand new 2022 Nissan Kicks S, I was driving home from picking it up at the dealership with only 14 miles on the odometer when I was stopped at a red light and the car shuddered and stalled. The battery and oil dash lights came on. I had to place the car into Park, turn it off, and turn it back on to get it moving again. Once restarted, the dash lights went away and the car ran fine. There were no indications prior to the event that anything was wrong or that this would happen. This was incredibly frightening as I was worried traffic behind me would rear end me, even with the hazards on. I am taking it in to be inspected by the dealership this weekend.
Corrective Action:
Brand new 2022 Nissan Kicks S, I was driving home from picking it up at the dealership with only 14 miles on the odometer when I was stopped at a red light and the car shuddered and stalled. The battery and oil dash lights came on. I had to place the car into Park, turn it off, and turn it back on to get it moving again. Once restarted, the dash lights went away and the car ran fine. There were no indications prior to the event that anything was wrong or that this would happen. This was incredibly frightening as I was worried traffic behind me would rear end me, even with the hazards on. I am taking it in to be inspected by the dealership this weekend.
Additional Notes:
Brand new 2022 Nissan Kicks S, I was driving home from picking it up at the dealership with only 14 miles on the odometer when I was stopped at a red light and the car shuddered and stalled. The battery and oil dash lights came on. I had to place the car into Park, turn it off, and turn it back on to get it moving again. Once restarted, the dash lights went away and the car ran fine. There were no indications prior to the event that anything was wrong or that this would happen. This was incredibly frightening as I was worried traffic behind me would rear end me, even with the hazards on. I am taking it in to be inspected by the dealership this weekend.
Mfg Campaign: 11456982
Recall Date: Mar 16, 2022
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