Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Consumer Complaints
35 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.
Corrective Action:
We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.
Additional Notes:
We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.
Mfg Campaign: 11566482
Recall Date: Jan 19, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.
Corrective Action:
We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.
Additional Notes:
We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.
Mfg Campaign: 11566482
Recall Date: Jan 19, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Today date 11.14.2023. Stalled problem on traffic light. It's hapen 2 times. First time 2 weeks ago, do not remember date. Second time its hapen 11.10.2023. On red light my car is stalled. Than I turn my flashers, alredy was green light. People start go around my car. Restart my car and drive my car home. Its not save drive car like this. I by this car 10.24.23. Today back from dealership thay say no problem? And I don't know what to do next?
Corrective Action:
Today date 11.14.2023. Stalled problem on traffic light. It's hapen 2 times. First time 2 weeks ago, do not remember date. Second time its hapen 11.10.2023. On red light my car is stalled. Than I turn my flashers, alredy was green light. People start go around my car. Restart my car and drive my car home. Its not save drive car like this. I by this car 10.24.23. Today back from dealership thay say no problem? And I don't know what to do next?
Additional Notes:
Today date 11.14.2023. Stalled problem on traffic light. It's hapen 2 times. First time 2 weeks ago, do not remember date. Second time its hapen 11.10.2023. On red light my car is stalled. Than I turn my flashers, alredy was green light. People start go around my car. Restart my car and drive my car home. Its not save drive car like this. I by this car 10.24.23. Today back from dealership thay say no problem? And I don't know what to do next?
Mfg Campaign: 11555057
Recall Date: Nov 14, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The AEB system activated without cause (phantom braking incident). While driving on a neighborhood street (25-30 mph), the car seized up, came to a near complete stop, and a red (outline) and white (background) triangle containing a bold red exclamation mark appeared on the dash display. There were no other cars around me, nor were there any other external conditions that would have activated the emergency brakes (fog, rain, shadows, etc.). We had two Nissan dealers check the car, but they are unable to recreate the condition; there were no error codes in the car's system related to the AEB activation. Our concern is the risk of a fatal accident if the AEB should be activated without cause while driving at higher speeds (in high traffic highway travel). The car stopping without warning on the highway could lead to a fatal accident. I tried to report the concern to Nissan Corporate, but they dismissed the complaint because the dealers were not able to recreate the incident during their inspection. I suspect there were no error codes in the system because the brakes did what they are intended to do. The fault appears to be inaccurate sensor data that activated the brakes; the sensors should be redesigned/calibrated/whatever to reduce invalid data input that activates the AEB. The dealer will not disable the system, claiming safety concerns. The no-cause AEB activation appears to be a greater risk than disabling the emergency brakes.
Corrective Action:
The AEB system activated without cause (phantom braking incident). While driving on a neighborhood street (25-30 mph), the car seized up, came to a near complete stop, and a red (outline) and white (background) triangle containing a bold red exclamation mark appeared on the dash display. There were no other cars around me, nor were there any other external conditions that would have activated the emergency brakes (fog, rain, shadows, etc.). We had two Nissan dealers check the car, but they are unable to recreate the condition; there were no error codes in the car's system related to the AEB activation. Our concern is the risk of a fatal accident if the AEB should be activated without cause while driving at higher speeds (in high traffic highway travel). The car stopping without warning on the highway could lead to a fatal accident. I tried to report the concern to Nissan Corporate, but they dismissed the complaint because the dealers were not able to recreate the incident during their inspection. I suspect there were no error codes in the system because the brakes did what they are intended to do. The fault appears to be inaccurate sensor data that activated the brakes; the sensors should be redesigned/calibrated/whatever to reduce invalid data input that activates the AEB. The dealer will not disable the system, claiming safety concerns. The no-cause AEB activation appears to be a greater risk than disabling the emergency brakes.
Additional Notes:
The AEB system activated without cause (phantom braking incident). While driving on a neighborhood street (25-30 mph), the car seized up, came to a near complete stop, and a red (outline) and white (background) triangle containing a bold red exclamation mark appeared on the dash display. There were no other cars around me, nor were there any other external conditions that would have activated the emergency brakes (fog, rain, shadows, etc.). We had two Nissan dealers check the car, but they are unable to recreate the condition; there were no error codes in the car's system related to the AEB activation. Our concern is the risk of a fatal accident if the AEB should be activated without cause while driving at higher speeds (in high traffic highway travel). The car stopping without warning on the highway could lead to a fatal accident. I tried to report the concern to Nissan Corporate, but they dismissed the complaint because the dealers were not able to recreate the incident during their inspection. I suspect there were no error codes in the system because the brakes did what they are intended to do. The fault appears to be inaccurate sensor data that activated the brakes; the sensors should be redesigned/calibrated/whatever to reduce invalid data input that activates the AEB. The dealer will not disable the system, claiming safety concerns. The no-cause AEB activation appears to be a greater risk than disabling the emergency brakes.
Mfg Campaign: 11554577
Recall Date: Nov 10, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving at about 25mph, the engine suddenly shut off without any warning. After the engine shut off the collision warning, battery and oil light indicators came on. The car remained in drive and started to roll backwards. When pressing the engine start button, nothing happened. After a few minutes the car was able to be restarted.
Corrective Action:
While driving at about 25mph, the engine suddenly shut off without any warning. After the engine shut off the collision warning, battery and oil light indicators came on. The car remained in drive and started to roll backwards. When pressing the engine start button, nothing happened. After a few minutes the car was able to be restarted.
Additional Notes:
While driving at about 25mph, the engine suddenly shut off without any warning. After the engine shut off the collision warning, battery and oil light indicators came on. The car remained in drive and started to roll backwards. When pressing the engine start button, nothing happened. After a few minutes the car was able to be restarted.
Mfg Campaign: 11543318
Recall Date: Sep 7, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving about 30 mph when my brakes were put on automatically and a red triangle blinked. I thought the warning had a D in the middle, but I can’t find that as a warning. There was not another car close to me at the time. The warning went away and then the car went back to normal.
Corrective Action:
I was driving about 30 mph when my brakes were put on automatically and a red triangle blinked. I thought the warning had a D in the middle, but I can’t find that as a warning. There was not another car close to me at the time. The warning went away and then the car went back to normal.
Additional Notes:
I was driving about 30 mph when my brakes were put on automatically and a red triangle blinked. I thought the warning had a D in the middle, but I can’t find that as a warning. There was not another car close to me at the time. The warning went away and then the car went back to normal.
Mfg Campaign: 11537906
Recall Date: Aug 11, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving about 30 mph when my brakes were put on automatically and a red triangle blinked. I thought the warning had a D in the middle, but I can’t find that as a warning. There was not another car close to me at the time. The warning went away and then the car went back to normal.
Corrective Action:
I was driving about 30 mph when my brakes were put on automatically and a red triangle blinked. I thought the warning had a D in the middle, but I can’t find that as a warning. There was not another car close to me at the time. The warning went away and then the car went back to normal.
Additional Notes:
I was driving about 30 mph when my brakes were put on automatically and a red triangle blinked. I thought the warning had a D in the middle, but I can’t find that as a warning. There was not another car close to me at the time. The warning went away and then the car went back to normal.
Mfg Campaign: 11537906
Recall Date: Aug 11, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On July 5,2023, I was parking the Nissan Kicks in a street parking spot with my family on board. As I attempted to apply the brakes, I inadvertently pressed both the brake and gas pedals simultaneously due to the insufficient clearance between them. This unexpected response caused the vehicle to surge forward abruptly, nearly colliding with the car parked in front of me. The incident left my family and me shaken, as we narrowly escaped what could have been a disastrous accident. The design flaw of the brake and gas pedal clearance in the Nissan Kicks 2023 poses a significant safety hazard, putting the lives of drivers, passengers, and pedestrians at risk.
Corrective Action:
On July 5,2023, I was parking the Nissan Kicks in a street parking spot with my family on board. As I attempted to apply the brakes, I inadvertently pressed both the brake and gas pedals simultaneously due to the insufficient clearance between them. This unexpected response caused the vehicle to surge forward abruptly, nearly colliding with the car parked in front of me. The incident left my family and me shaken, as we narrowly escaped what could have been a disastrous accident. The design flaw of the brake and gas pedal clearance in the Nissan Kicks 2023 poses a significant safety hazard, putting the lives of drivers, passengers, and pedestrians at risk.
Additional Notes:
On July 5,2023, I was parking the Nissan Kicks in a street parking spot with my family on board. As I attempted to apply the brakes, I inadvertently pressed both the brake and gas pedals simultaneously due to the insufficient clearance between them. This unexpected response caused the vehicle to surge forward abruptly, nearly colliding with the car parked in front of me. The incident left my family and me shaken, as we narrowly escaped what could have been a disastrous accident. The design flaw of the brake and gas pedal clearance in the Nissan Kicks 2023 poses a significant safety hazard, putting the lives of drivers, passengers, and pedestrians at risk.
Mfg Campaign: 11537556
Recall Date: Aug 9, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
March 2023 Master Warning Light symbol on dashboard and Rear Automatic Braking (RAB) Warning Light symbol on dashboard. Warning Malfunction See Owner's Manual and Warning Parking Sensor Error See Owner's Manual. June 2023 Warning No Key Detected, Check Rear Seat for All Articles and Parking Sensor Off. VDC Settings Menu illuminated light dims while accelerating and returns to normal. Vehicle is available for inspection. Rear sensors are not working to warn of obstructions as designed. Two service dealerships have serviced vehicle. No repairs, only diagnostic testing at one location. DTC C1B56-04 (SONAR CIRCUIT), DTC B2720-66 (REAR SONAR SENSOR). No other inspections have been performed. March, prior to warnings while vehicle was in reverse, another vehicle turned from around a corner. My vehicle automatically made a hard stop to avoid contact with vehicle. Warning messages appeared afterward within same month. I asked service advisor and service manager at separate locations if hard stop could have caused warning malfunction messages but received no response.
Corrective Action:
March 2023 Master Warning Light symbol on dashboard and Rear Automatic Braking (RAB) Warning Light symbol on dashboard. Warning Malfunction See Owner's Manual and Warning Parking Sensor Error See Owner's Manual. June 2023 Warning No Key Detected, Check Rear Seat for All Articles and Parking Sensor Off. VDC Settings Menu illuminated light dims while accelerating and returns to normal. Vehicle is available for inspection. Rear sensors are not working to warn of obstructions as designed. Two service dealerships have serviced vehicle. No repairs, only diagnostic testing at one location. DTC C1B56-04 (SONAR CIRCUIT), DTC B2720-66 (REAR SONAR SENSOR). No other inspections have been performed. March, prior to warnings while vehicle was in reverse, another vehicle turned from around a corner. My vehicle automatically made a hard stop to avoid contact with vehicle. Warning messages appeared afterward within same month. I asked service advisor and service manager at separate locations if hard stop could have caused warning malfunction messages but received no response.
Additional Notes:
March 2023 Master Warning Light symbol on dashboard and Rear Automatic Braking (RAB) Warning Light symbol on dashboard. Warning Malfunction See Owner's Manual and Warning Parking Sensor Error See Owner's Manual. June 2023 Warning No Key Detected, Check Rear Seat for All Articles and Parking Sensor Off. VDC Settings Menu illuminated light dims while accelerating and returns to normal. Vehicle is available for inspection. Rear sensors are not working to warn of obstructions as designed. Two service dealerships have serviced vehicle. No repairs, only diagnostic testing at one location. DTC C1B56-04 (SONAR CIRCUIT), DTC B2720-66 (REAR SONAR SENSOR). No other inspections have been performed. March, prior to warnings while vehicle was in reverse, another vehicle turned from around a corner. My vehicle automatically made a hard stop to avoid contact with vehicle. Warning messages appeared afterward within same month. I asked service advisor and service manager at separate locations if hard stop could have caused warning malfunction messages but received no response.
Mfg Campaign: 11533793
Recall Date: Jul 22, 2023
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
March 2023 Master Warning Light symbol on dashboard and Rear Automatic Braking (RAB) Warning Light symbol on dashboard. Warning Malfunction See Owner's Manual and Warning Parking Sensor Error See Owner's Manual. June 2023 Warning No Key Detected, Check Rear Seat for All Articles and Parking Sensor Off. VDC Settings Menu illuminated light dims while accelerating and returns to normal. Vehicle is available for inspection. Rear sensors are not working to warn of obstructions as designed. Two service dealerships have serviced vehicle. No repairs, only diagnostic testing at one location. DTC C1B56-04 (SONAR CIRCUIT), DTC B2720-66 (REAR SONAR SENSOR). No other inspections have been performed. March, prior to warnings while vehicle was in reverse, another vehicle turned from around a corner. My vehicle automatically made a hard stop to avoid contact with vehicle. Warning messages appeared afterward within same month. I asked service advisor and service manager at separate locations if hard stop could have caused warning malfunction messages but received no response.
Corrective Action:
March 2023 Master Warning Light symbol on dashboard and Rear Automatic Braking (RAB) Warning Light symbol on dashboard. Warning Malfunction See Owner's Manual and Warning Parking Sensor Error See Owner's Manual. June 2023 Warning No Key Detected, Check Rear Seat for All Articles and Parking Sensor Off. VDC Settings Menu illuminated light dims while accelerating and returns to normal. Vehicle is available for inspection. Rear sensors are not working to warn of obstructions as designed. Two service dealerships have serviced vehicle. No repairs, only diagnostic testing at one location. DTC C1B56-04 (SONAR CIRCUIT), DTC B2720-66 (REAR SONAR SENSOR). No other inspections have been performed. March, prior to warnings while vehicle was in reverse, another vehicle turned from around a corner. My vehicle automatically made a hard stop to avoid contact with vehicle. Warning messages appeared afterward within same month. I asked service advisor and service manager at separate locations if hard stop could have caused warning malfunction messages but received no response.
Additional Notes:
March 2023 Master Warning Light symbol on dashboard and Rear Automatic Braking (RAB) Warning Light symbol on dashboard. Warning Malfunction See Owner's Manual and Warning Parking Sensor Error See Owner's Manual. June 2023 Warning No Key Detected, Check Rear Seat for All Articles and Parking Sensor Off. VDC Settings Menu illuminated light dims while accelerating and returns to normal. Vehicle is available for inspection. Rear sensors are not working to warn of obstructions as designed. Two service dealerships have serviced vehicle. No repairs, only diagnostic testing at one location. DTC C1B56-04 (SONAR CIRCUIT), DTC B2720-66 (REAR SONAR SENSOR). No other inspections have been performed. March, prior to warnings while vehicle was in reverse, another vehicle turned from around a corner. My vehicle automatically made a hard stop to avoid contact with vehicle. Warning messages appeared afterward within same month. I asked service advisor and service manager at separate locations if hard stop could have caused warning malfunction messages but received no response.
Mfg Campaign: 11533793
Recall Date: Jul 22, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Corrective Action:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Additional Notes:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Mfg Campaign: 11508131
Recall Date: Feb 20, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Corrective Action:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Additional Notes:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Mfg Campaign: 11508131
Recall Date: Feb 20, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Corrective Action:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Additional Notes:
The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
Mfg Campaign: 11508131
Recall Date: Feb 20, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
December 30, 2022 To: National Highway Traffic Safety Administration (NHTSA) (https://www.nhtsa.gov/) From: Robert Volck 7719 Pine Street, Manassas Va. 20111 Email: bob.volck65@gmail.com I am writing to you to report a safety issue with my 2023 NISSAN KICKS. What occurs is the driver side door will not function properly when ambient air temperature is 25 degrees or below. When this first occurred, I reported the issue to the Priority Nissan dealership of Chantilly, Virginia. I had to climb over the center console in order to drive the car to the dealership and into their service bay (that was heated). The service manager tried to open the driver side door to let me out but the door would not unlock. Within two hours the service manager called and informed me the driver side door opens and works fine. When I arrived at the Priority Nissan dealership, I spoke to a sales manager and shared what had happened and he said it happened to him as well. On December 30, 2022, I called NISSAN service to report what I have been experiencing since December 24, 2022, when I brought my car in for the door not unlocking, as of yet the service manager has not returned my call. The NISSAN KICKs is a new car and if it had caught fire the safety issue is obvious. Would I have had enough time to escape from a burning car fire or for some other reason. God forbid if I had been involved in a car accident and the car caught fire and I needed to be pulled from the NISSAN KICKS to be saved. Sorry apologies just don’t get it. I hope you take my letter to the NHTS as a serious safety concern. thank you for listening to my concern. Sincerely, Robert Volck CC: Sam Hamdam Hamdam@priorityauto.com Managing Owner of Priority Nissan of Chantilly Va. The contact stated that the dealer service manager was able to resolve the issue with the vehicle.
Corrective Action:
December 30, 2022 To: National Highway Traffic Safety Administration (NHTSA) (https://www.nhtsa.gov/) From: Robert Volck 7719 Pine Street, Manassas Va. 20111 Email: bob.volck65@gmail.com I am writing to you to report a safety issue with my 2023 NISSAN KICKS. What occurs is the driver side door will not function properly when ambient air temperature is 25 degrees or below. When this first occurred, I reported the issue to the Priority Nissan dealership of Chantilly, Virginia. I had to climb over the center console in order to drive the car to the dealership and into their service bay (that was heated). The service manager tried to open the driver side door to let me out but the door would not unlock. Within two hours the service manager called and informed me the driver side door opens and works fine. When I arrived at the Priority Nissan dealership, I spoke to a sales manager and shared what had happened and he said it happened to him as well. On December 30, 2022, I called NISSAN service to report what I have been experiencing since December 24, 2022, when I brought my car in for the door not unlocking, as of yet the service manager has not returned my call. The NISSAN KICKs is a new car and if it had caught fire the safety issue is obvious. Would I have had enough time to escape from a burning car fire or for some other reason. God forbid if I had been involved in a car accident and the car caught fire and I needed to be pulled from the NISSAN KICKS to be saved. Sorry apologies just don’t get it. I hope you take my letter to the NHTS as a serious safety concern. thank you for listening to my concern. Sincerely, Robert Volck CC: Sam Hamdam Hamdam@priorityauto.com Managing Owner of Priority Nissan of Chantilly Va. The contact stated that the dealer service manager was able to resolve the issue with the vehicle.
Additional Notes:
December 30, 2022 To: National Highway Traffic Safety Administration (NHTSA) (https://www.nhtsa.gov/) From: Robert Volck 7719 Pine Street, Manassas Va. 20111 Email: bob.volck65@gmail.com I am writing to you to report a safety issue with my 2023 NISSAN KICKS. What occurs is the driver side door will not function properly when ambient air temperature is 25 degrees or below. When this first occurred, I reported the issue to the Priority Nissan dealership of Chantilly, Virginia. I had to climb over the center console in order to drive the car to the dealership and into their service bay (that was heated). The service manager tried to open the driver side door to let me out but the door would not unlock. Within two hours the service manager called and informed me the driver side door opens and works fine. When I arrived at the Priority Nissan dealership, I spoke to a sales manager and shared what had happened and he said it happened to him as well. On December 30, 2022, I called NISSAN service to report what I have been experiencing since December 24, 2022, when I brought my car in for the door not unlocking, as of yet the service manager has not returned my call. The NISSAN KICKs is a new car and if it had caught fire the safety issue is obvious. Would I have had enough time to escape from a burning car fire or for some other reason. God forbid if I had been involved in a car accident and the car caught fire and I needed to be pulled from the NISSAN KICKS to be saved. Sorry apologies just don’t get it. I hope you take my letter to the NHTS as a serious safety concern. thank you for listening to my concern. Sincerely, Robert Volck CC: Sam Hamdam Hamdam@priorityauto.com Managing Owner of Priority Nissan of Chantilly Va. The contact stated that the dealer service manager was able to resolve the issue with the vehicle.
Mfg Campaign: 11499578
Recall Date: Dec 30, 2022
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We just leased the vehicle on 12/1/22. It’s only been driven 3 times. I was driving the car on 12/9/22. I had just gotten on the highway and when I got up to 50 mph the hood flew open. The hood and both front quarter panels are damaged. I’ve looked online and this has been a known and ongoing issue with multiple models including the Altima, Pathfinder, Rouge as well. The dealership has had the vehicle since day of incident and has not reached out to us yet.
Corrective Action:
We just leased the vehicle on 12/1/22. It’s only been driven 3 times. I was driving the car on 12/9/22. I had just gotten on the highway and when I got up to 50 mph the hood flew open. The hood and both front quarter panels are damaged. I’ve looked online and this has been a known and ongoing issue with multiple models including the Altima, Pathfinder, Rouge as well. The dealership has had the vehicle since day of incident and has not reached out to us yet.
Additional Notes:
We just leased the vehicle on 12/1/22. It’s only been driven 3 times. I was driving the car on 12/9/22. I had just gotten on the highway and when I got up to 50 mph the hood flew open. The hood and both front quarter panels are damaged. I’ve looked online and this has been a known and ongoing issue with multiple models including the Altima, Pathfinder, Rouge as well. The dealership has had the vehicle since day of incident and has not reached out to us yet.
Mfg Campaign: 11497371
Recall Date: Dec 14, 2022
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