Complaints & Recalls
Official Safety Recalls - Important!
65 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: R24B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23D7
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
155 ComplaintsNissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving during rainy conditions on January 19, the windshield wipers stopped working, resulting in obstructed view through front windshield while driving in the rain. Following, they worked intermittently for a week and then stopped working altogether. The exact failure has not been identified but is either a damage rod or non-functional motor; likely the motor as there is no noise coming from motor when the wipers are turned on. No warnings. We do not have a dealer within driving distance.
Corrective Action:
While driving during rainy conditions on January 19, the windshield wipers stopped working, resulting in obstructed view through front windshield while driving in the rain. Following, they worked intermittently for a week and then stopped working altogether. The exact failure has not been identified but is either a damage rod or non-functional motor; likely the motor as there is no noise coming from motor when the wipers are turned on. No warnings. We do not have a dealer within driving distance.
Additional Notes:
While driving during rainy conditions on January 19, the windshield wipers stopped working, resulting in obstructed view through front windshield while driving in the rain. Following, they worked intermittently for a week and then stopped working altogether. The exact failure has not been identified but is either a damage rod or non-functional motor; likely the motor as there is no noise coming from motor when the wipers are turned on. No warnings. We do not have a dealer within driving distance.
Mfg Campaign: 11645826
Recall Date: Mar 2, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I've had four incidents of the automatic braking system engaging and braking when there was no object in front of the car that should have required it to stop. There doesn't seem to be a common factor. Twice in a lighted garage. Once on a highway while making a turn during daylight, and once on a highway going straight at night. It's very dangerous.
Corrective Action:
I've had four incidents of the automatic braking system engaging and braking when there was no object in front of the car that should have required it to stop. There doesn't seem to be a common factor. Twice in a lighted garage. Once on a highway while making a turn during daylight, and once on a highway going straight at night. It's very dangerous.
Additional Notes:
I've had four incidents of the automatic braking system engaging and braking when there was no object in front of the car that should have required it to stop. There doesn't seem to be a common factor. Twice in a lighted garage. Once on a highway while making a turn during daylight, and once on a highway going straight at night. It's very dangerous.
Mfg Campaign: 11640618
Recall Date: Feb 4, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11638134
Recall Date: Jan 23, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA Recall 24V-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "Battery charge is low Charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24V-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "Battery charge is low. Charge now." warning did anything come up.
Corrective Action:
While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA Recall 24V-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "Battery charge is low Charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24V-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "Battery charge is low. Charge now." warning did anything come up.
Additional Notes:
While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA Recall 24V-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "Battery charge is low Charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24V-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "Battery charge is low. Charge now." warning did anything come up.
Mfg Campaign: 11637554
Recall Date: Jan 22, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA Recall 24V-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "Battery charge is low Charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24V-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "Battery charge is low. Charge now." warning did anything come up.
Corrective Action:
While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA Recall 24V-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "Battery charge is low Charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24V-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "Battery charge is low. Charge now." warning did anything come up.
Additional Notes:
While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA Recall 24V-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "Battery charge is low Charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24V-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "Battery charge is low. Charge now." warning did anything come up.
Mfg Campaign: 11637554
Recall Date: Jan 22, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Clunking Noise occurs during acceleration - this sound occurs from a stationary situation and when the car moves forward. This clunk can be jarring and sudden, and may escalate later into damage to the front axel.
Corrective Action:
Clunking Noise occurs during acceleration - this sound occurs from a stationary situation and when the car moves forward. This clunk can be jarring and sudden, and may escalate later into damage to the front axel.
Additional Notes:
Clunking Noise occurs during acceleration - this sound occurs from a stationary situation and when the car moves forward. This clunk can be jarring and sudden, and may escalate later into damage to the front axel.
Mfg Campaign: 11636997
Recall Date: Jan 20, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Door unlock motor that unlocks the passanger door failed. Known issue by Nissan. This is a well documented issue and causes issues in entering the vehicle from outside, even with the key. This can delay entry and cause issues, or cause issues during exit as the automatic door locks do not engage on the affected door.
Corrective Action:
Door unlock motor that unlocks the passanger door failed. Known issue by Nissan. This is a well documented issue and causes issues in entering the vehicle from outside, even with the key. This can delay entry and cause issues, or cause issues during exit as the automatic door locks do not engage on the affected door.
Additional Notes:
Door unlock motor that unlocks the passanger door failed. Known issue by Nissan. This is a well documented issue and causes issues in entering the vehicle from outside, even with the key. This can delay entry and cause issues, or cause issues during exit as the automatic door locks do not engage on the affected door.
Mfg Campaign: 11636998
Recall Date: Jan 20, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle has recall with fast charging component. When we purchased this pre-owned car, the remedy date for this recall was given as November 2024. Hence we purchased this vehicle even though there was a recall. Now the remedy date on the website shows as March 2025. Because of which we are not able to use this vehicle to go office where we could have charged the vehicle using fast-EV charger in office parking. It is inconvenient for us.
Corrective Action:
This vehicle has recall with fast charging component. When we purchased this pre-owned car, the remedy date for this recall was given as November 2024. Hence we purchased this vehicle even though there was a recall. Now the remedy date on the website shows as March 2025. Because of which we are not able to use this vehicle to go office where we could have charged the vehicle using fast-EV charger in office parking. It is inconvenient for us.
Additional Notes:
This vehicle has recall with fast charging component. When we purchased this pre-owned car, the remedy date for this recall was given as November 2024. Hence we purchased this vehicle even though there was a recall. Now the remedy date on the website shows as March 2025. Because of which we are not able to use this vehicle to go office where we could have charged the vehicle using fast-EV charger in office parking. It is inconvenient for us.
Mfg Campaign: 11630753
Recall Date: Dec 14, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle has developed fluctuating range estimates when going up steep grades on the highway. I was traveling at about 72 mph on a 5% grade with a 50% battery charge and a 60-mile range estimate. The range instantly started to drop from 50% to 40%, then 20%, then 10%. The car then entered what is called “turtle mode,” which limits the top speed to 20 mph. I managed to get the car off the highway onto an off-ramp, and then the battery percentage returned to 50% and turtle mode was deactivated. I was told that the battery pack has a weak cell, and under heavy load, the car’s software detects the lowest voltage in the battery pack, triggering the turtle mode. This is a dangerous situation, as the car loses acceleration and can suddenly drop from 70 mph to 30 mph, putting the driver at risk of being rear-ended or causing an accident. I have recorded this event on camera for reference. I am aware that Nissan has an open recall for fire hazards related to Level 3 charging, but these vehicles are also plagued by faulty high-voltage battery packs.
Corrective Action:
The vehicle has developed fluctuating range estimates when going up steep grades on the highway. I was traveling at about 72 mph on a 5% grade with a 50% battery charge and a 60-mile range estimate. The range instantly started to drop from 50% to 40%, then 20%, then 10%. The car then entered what is called “turtle mode,” which limits the top speed to 20 mph. I managed to get the car off the highway onto an off-ramp, and then the battery percentage returned to 50% and turtle mode was deactivated. I was told that the battery pack has a weak cell, and under heavy load, the car’s software detects the lowest voltage in the battery pack, triggering the turtle mode. This is a dangerous situation, as the car loses acceleration and can suddenly drop from 70 mph to 30 mph, putting the driver at risk of being rear-ended or causing an accident. I have recorded this event on camera for reference. I am aware that Nissan has an open recall for fire hazards related to Level 3 charging, but these vehicles are also plagued by faulty high-voltage battery packs.
Additional Notes:
The vehicle has developed fluctuating range estimates when going up steep grades on the highway. I was traveling at about 72 mph on a 5% grade with a 50% battery charge and a 60-mile range estimate. The range instantly started to drop from 50% to 40%, then 20%, then 10%. The car then entered what is called “turtle mode,” which limits the top speed to 20 mph. I managed to get the car off the highway onto an off-ramp, and then the battery percentage returned to 50% and turtle mode was deactivated. I was told that the battery pack has a weak cell, and under heavy load, the car’s software detects the lowest voltage in the battery pack, triggering the turtle mode. This is a dangerous situation, as the car loses acceleration and can suddenly drop from 70 mph to 30 mph, putting the driver at risk of being rear-ended or causing an accident. I have recorded this event on camera for reference. I am aware that Nissan has an open recall for fire hazards related to Level 3 charging, but these vehicles are also plagued by faulty high-voltage battery packs.
Mfg Campaign: 11629497
Recall Date: Dec 8, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11629093
Recall Date: Dec 5, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I BOUGHT THIS VEHICLE IN JUNE OF 2023 A 2019 NISSAN LEAF FROM HGREG NISSAN I RECIEVED NOTIFICATION OF SOME RECALLS ONE WAS FIXED THE OTHER 2 WILL BE FIXED SOON. THE LATEST ONE IS THE BATTERY THAT IS DRAINING VERY FAST, AND IT IS NOW A RECALL WITH NO SOLUTION, UNABLE TO USE A FAST CHARGER AS THE CAR MAY CATCH ON FIRE, I SPEND AN AVERAGE OF 7 HOURS CHARGING THE CAR IN A REGULAR CHARGER WEEKLY. I FEEL THAT I AM PAYING FOR A DEFECTIVE PRODUCT AND THE SOLUTION KEEPS ON GETTING DELAYED. I AM CONSIDERING HIRING AN ATTORNEY TO TRY TO FIND A SUITABLE SOLUTION FOR THIS SITUATION THAT IT IS AFFECTING MY DAILY LIVING AS THE MILES I AM GETTING ON A FULL CHARGE IS ABOUT 130 MILES AND THERE ARE NOT ENOUGH CHARGERS AROUND GIVING ME TREMENDOUS ANXIETY AND STRESS. I DO NOT HAVE THE MEANS TO EVEN TRADE IN THIS CAR AS I AM VERY UPSIDE DOWN OR EVEN SELL IT AS I AM GETTING A 3RD OF WHAT I OWE SINCE NO ONE WANTS TO BUY THIS CAR NOW.
Corrective Action:
I BOUGHT THIS VEHICLE IN JUNE OF 2023 A 2019 NISSAN LEAF FROM HGREG NISSAN I RECIEVED NOTIFICATION OF SOME RECALLS ONE WAS FIXED THE OTHER 2 WILL BE FIXED SOON. THE LATEST ONE IS THE BATTERY THAT IS DRAINING VERY FAST, AND IT IS NOW A RECALL WITH NO SOLUTION, UNABLE TO USE A FAST CHARGER AS THE CAR MAY CATCH ON FIRE, I SPEND AN AVERAGE OF 7 HOURS CHARGING THE CAR IN A REGULAR CHARGER WEEKLY. I FEEL THAT I AM PAYING FOR A DEFECTIVE PRODUCT AND THE SOLUTION KEEPS ON GETTING DELAYED. I AM CONSIDERING HIRING AN ATTORNEY TO TRY TO FIND A SUITABLE SOLUTION FOR THIS SITUATION THAT IT IS AFFECTING MY DAILY LIVING AS THE MILES I AM GETTING ON A FULL CHARGE IS ABOUT 130 MILES AND THERE ARE NOT ENOUGH CHARGERS AROUND GIVING ME TREMENDOUS ANXIETY AND STRESS. I DO NOT HAVE THE MEANS TO EVEN TRADE IN THIS CAR AS I AM VERY UPSIDE DOWN OR EVEN SELL IT AS I AM GETTING A 3RD OF WHAT I OWE SINCE NO ONE WANTS TO BUY THIS CAR NOW.
Additional Notes:
I BOUGHT THIS VEHICLE IN JUNE OF 2023 A 2019 NISSAN LEAF FROM HGREG NISSAN I RECIEVED NOTIFICATION OF SOME RECALLS ONE WAS FIXED THE OTHER 2 WILL BE FIXED SOON. THE LATEST ONE IS THE BATTERY THAT IS DRAINING VERY FAST, AND IT IS NOW A RECALL WITH NO SOLUTION, UNABLE TO USE A FAST CHARGER AS THE CAR MAY CATCH ON FIRE, I SPEND AN AVERAGE OF 7 HOURS CHARGING THE CAR IN A REGULAR CHARGER WEEKLY. I FEEL THAT I AM PAYING FOR A DEFECTIVE PRODUCT AND THE SOLUTION KEEPS ON GETTING DELAYED. I AM CONSIDERING HIRING AN ATTORNEY TO TRY TO FIND A SUITABLE SOLUTION FOR THIS SITUATION THAT IT IS AFFECTING MY DAILY LIVING AS THE MILES I AM GETTING ON A FULL CHARGE IS ABOUT 130 MILES AND THERE ARE NOT ENOUGH CHARGERS AROUND GIVING ME TREMENDOUS ANXIETY AND STRESS. I DO NOT HAVE THE MEANS TO EVEN TRADE IN THIS CAR AS I AM VERY UPSIDE DOWN OR EVEN SELL IT AS I AM GETTING A 3RD OF WHAT I OWE SINCE NO ONE WANTS TO BUY THIS CAR NOW.
Mfg Campaign: 11628875
Recall Date: Dec 4, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the highway and sped up slightly to get into the passing lane. Suddenly, the dashboard changed to “Service EV system no power” and the car completely dropped out of acceleration, de-accelerated and lost power. With no warning. With the momentum I already had, I was able to get to the shoulder, but if anyone had been behind me, I would have been hit.
Corrective Action:
I was driving on the highway and sped up slightly to get into the passing lane. Suddenly, the dashboard changed to “Service EV system no power” and the car completely dropped out of acceleration, de-accelerated and lost power. With no warning. With the momentum I already had, I was able to get to the shoulder, but if anyone had been behind me, I would have been hit.
Additional Notes:
I was driving on the highway and sped up slightly to get into the passing lane. Suddenly, the dashboard changed to “Service EV system no power” and the car completely dropped out of acceleration, de-accelerated and lost power. With no warning. With the momentum I already had, I was able to get to the shoulder, but if anyone had been behind me, I would have been hit.
Mfg Campaign: 11627149
Recall Date: Nov 25, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626168
Recall Date: Nov 19, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11623651
Recall Date: Nov 5, 2024
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11623485
Recall Date: Nov 4, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11623485
Recall Date: Nov 4, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Received a notification from Nissan Corporation that my 2019 Leaf is the subject of a safety recall concerning risk of lithium ion battery fire during Level 3 charging. The notice explains that the vehicle's lithium-ion battery may experience "excessive lithium deposits within certain battery cells which could increase electrical resistance and result in a fluctuation in the state of the charge." The notice explicitly cites that the battery may contain excessive lithium deposits but the potential remedy (it has not been issued yet) relates only to a softwear update to prevent rapid heating of the battery. However, there is no remedy planned or addressed to the problem of "excessive lithium deposits" which increase electrical resistance and the impact of that damage to the battery life, performance, deterioration or efficiency. The NHTSA report actually cites specific batteries installed in the Leaf model years implicated in the resulting safety recall. It is essential that NHTSA evaluate the impact of these batteries, the effect of excessive lithium deposits on the car's general safety and performance and the necessity of requiring full replacement of batteries damaged by this defect. The issue of damaged batteries is inextricably related to the safety recall and fire risk. As the problem of damaged batteries is confirmed by Nissan Corporation's Recall Notice and cited in the Defect Information Report filed by Nissan with NHTSA (which reference the specific battery components involved), these defective batteries should be subject to replacement.
Corrective Action:
Received a notification from Nissan Corporation that my 2019 Leaf is the subject of a safety recall concerning risk of lithium ion battery fire during Level 3 charging. The notice explains that the vehicle's lithium-ion battery may experience "excessive lithium deposits within certain battery cells which could increase electrical resistance and result in a fluctuation in the state of the charge." The notice explicitly cites that the battery may contain excessive lithium deposits but the potential remedy (it has not been issued yet) relates only to a softwear update to prevent rapid heating of the battery. However, there is no remedy planned or addressed to the problem of "excessive lithium deposits" which increase electrical resistance and the impact of that damage to the battery life, performance, deterioration or efficiency. The NHTSA report actually cites specific batteries installed in the Leaf model years implicated in the resulting safety recall. It is essential that NHTSA evaluate the impact of these batteries, the effect of excessive lithium deposits on the car's general safety and performance and the necessity of requiring full replacement of batteries damaged by this defect. The issue of damaged batteries is inextricably related to the safety recall and fire risk. As the problem of damaged batteries is confirmed by Nissan Corporation's Recall Notice and cited in the Defect Information Report filed by Nissan with NHTSA (which reference the specific battery components involved), these defective batteries should be subject to replacement.
Additional Notes:
Received a notification from Nissan Corporation that my 2019 Leaf is the subject of a safety recall concerning risk of lithium ion battery fire during Level 3 charging. The notice explains that the vehicle's lithium-ion battery may experience "excessive lithium deposits within certain battery cells which could increase electrical resistance and result in a fluctuation in the state of the charge." The notice explicitly cites that the battery may contain excessive lithium deposits but the potential remedy (it has not been issued yet) relates only to a softwear update to prevent rapid heating of the battery. However, there is no remedy planned or addressed to the problem of "excessive lithium deposits" which increase electrical resistance and the impact of that damage to the battery life, performance, deterioration or efficiency. The NHTSA report actually cites specific batteries installed in the Leaf model years implicated in the resulting safety recall. It is essential that NHTSA evaluate the impact of these batteries, the effect of excessive lithium deposits on the car's general safety and performance and the necessity of requiring full replacement of batteries damaged by this defect. The issue of damaged batteries is inextricably related to the safety recall and fire risk. As the problem of damaged batteries is confirmed by Nissan Corporation's Recall Notice and cited in the Defect Information Report filed by Nissan with NHTSA (which reference the specific battery components involved), these defective batteries should be subject to replacement.
Mfg Campaign: 11620215
Recall Date: Oct 16, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am writing to report a serious safety issue with my Nissan Leaf that needs immediate attention. On two separate occasions, the brakes have failed completely without any warning while driving. A warning light appeared, stating "T/M System Malfunction Warning - See Dealer," but by that time, the brakes had already stopped working. The only way to stop the vehicle was by using the emergency brake, which is extremely dangerous and could easily lead to a fatal accident. The first incident occurred when I was able to quickly pull into a Walmart parking lot, luckily avoiding other vehicles. The second time, the car crashed into the side of my garage and hit a tree stump in my driveway, causing damage to the rear of the car and breaking the side mirror. I was fortunate enough to engage the emergency brake before the car entered the road, but it was a terrifying experience that could have ended much worse. Fortunately, did not happen while my teenage children and their friends were driving the car. After researching this issue, I was shocked to discover that many other Nissan Leaf owners have experienced similar brake failures dating back to 2012. This is not an isolated incident, and I am deeply concerned that it continues to happen without resolution. When I brought my car to the dealership, they informed me that the issue is related to the Intelligent Brake Unit Controller, and the repairs would cost $5,000. However, my vehicle is only five years old with 62,000 miles, and I believe this defect should be addressed by Nissan, not at the owner's expense. I urge you to take immediate action to investigate this dangerous defect. There is no warning before the brakes fail, and this puts drivers and others on the road at extreme risk. Does it really take a fatal accident for Nissan to address this issue? This problem has been ongoing for years, and it’s unacceptable that it has not been resolved. I hope that you will take this matter seriously and provide a solution befo
Corrective Action:
I am writing to report a serious safety issue with my Nissan Leaf that needs immediate attention. On two separate occasions, the brakes have failed completely without any warning while driving. A warning light appeared, stating "T/M System Malfunction Warning - See Dealer," but by that time, the brakes had already stopped working. The only way to stop the vehicle was by using the emergency brake, which is extremely dangerous and could easily lead to a fatal accident. The first incident occurred when I was able to quickly pull into a Walmart parking lot, luckily avoiding other vehicles. The second time, the car crashed into the side of my garage and hit a tree stump in my driveway, causing damage to the rear of the car and breaking the side mirror. I was fortunate enough to engage the emergency brake before the car entered the road, but it was a terrifying experience that could have ended much worse. Fortunately, did not happen while my teenage children and their friends were driving the car. After researching this issue, I was shocked to discover that many other Nissan Leaf owners have experienced similar brake failures dating back to 2012. This is not an isolated incident, and I am deeply concerned that it continues to happen without resolution. When I brought my car to the dealership, they informed me that the issue is related to the Intelligent Brake Unit Controller, and the repairs would cost $5,000. However, my vehicle is only five years old with 62,000 miles, and I believe this defect should be addressed by Nissan, not at the owner's expense. I urge you to take immediate action to investigate this dangerous defect. There is no warning before the brakes fail, and this puts drivers and others on the road at extreme risk. Does it really take a fatal accident for Nissan to address this issue? This problem has been ongoing for years, and it’s unacceptable that it has not been resolved. I hope that you will take this matter seriously and provide a solution befo
Additional Notes:
I am writing to report a serious safety issue with my Nissan Leaf that needs immediate attention. On two separate occasions, the brakes have failed completely without any warning while driving. A warning light appeared, stating "T/M System Malfunction Warning - See Dealer," but by that time, the brakes had already stopped working. The only way to stop the vehicle was by using the emergency brake, which is extremely dangerous and could easily lead to a fatal accident. The first incident occurred when I was able to quickly pull into a Walmart parking lot, luckily avoiding other vehicles. The second time, the car crashed into the side of my garage and hit a tree stump in my driveway, causing damage to the rear of the car and breaking the side mirror. I was fortunate enough to engage the emergency brake before the car entered the road, but it was a terrifying experience that could have ended much worse. Fortunately, did not happen while my teenage children and their friends were driving the car. After researching this issue, I was shocked to discover that many other Nissan Leaf owners have experienced similar brake failures dating back to 2012. This is not an isolated incident, and I am deeply concerned that it continues to happen without resolution. When I brought my car to the dealership, they informed me that the issue is related to the Intelligent Brake Unit Controller, and the repairs would cost $5,000. However, my vehicle is only five years old with 62,000 miles, and I believe this defect should be addressed by Nissan, not at the owner's expense. I urge you to take immediate action to investigate this dangerous defect. There is no warning before the brakes fail, and this puts drivers and others on the road at extreme risk. Does it really take a fatal accident for Nissan to address this issue? This problem has been ongoing for years, and it’s unacceptable that it has not been resolved. I hope that you will take this matter seriously and provide a solution befo
Mfg Campaign: 11617533
Recall Date: Oct 1, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.
Corrective Action:
The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.
Additional Notes:
The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.
Mfg Campaign: 11607976
Recall Date: Aug 12, 2024
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.
Corrective Action:
The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.
Additional Notes:
The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.
Mfg Campaign: 11607976
Recall Date: Aug 12, 2024
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