Complaints & Recalls
Official Safety Recalls - Important!
68 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: R24B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23D7
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC752
Recall Date: Sep 22, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 LEAF electric vehicles. Under certain circumstances, the images for the back-up camera can disappear while in reverse. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 17, 2020
Consumer Complaints
90 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11675616
Recall Date: Jul 23, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed after previously recharging the main battery, the message "EV System Error" and "Unable to Restart" was displayed on the instrument panel before the vehicle lost automotive power. Several unknown warning lights were illuminated. Additionally, the parking brake warning light illuminated, and the parking brake independently activated and failed to release as intended. The contact was able to pull over the shoulder of the road and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted; however, no assistance was provided. The vehicle was not diagnosed or repaired. The contact related the failure to 24V700000 (Electrical System). The manufacturer was notified of the failure and advised the contact that the vehicle might need to experience a failure, or the vehicle needed to be towed to the local dealer. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed after previously recharging the main battery, the message "EV System Error" and "Unable to Restart" was displayed on the instrument panel before the vehicle lost automotive power. Several unknown warning lights were illuminated. Additionally, the parking brake warning light illuminated, and the parking brake independently activated and failed to release as intended. The contact was able to pull over the shoulder of the road and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted; however, no assistance was provided. The vehicle was not diagnosed or repaired. The contact related the failure to 24V700000 (Electrical System). The manufacturer was notified of the failure and advised the contact that the vehicle might need to experience a failure, or the vehicle needed to be towed to the local dealer. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed after previously recharging the main battery, the message "EV System Error" and "Unable to Restart" was displayed on the instrument panel before the vehicle lost automotive power. Several unknown warning lights were illuminated. Additionally, the parking brake warning light illuminated, and the parking brake independently activated and failed to release as intended. The contact was able to pull over the shoulder of the road and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted; however, no assistance was provided. The vehicle was not diagnosed or repaired. The contact related the failure to 24V700000 (Electrical System). The manufacturer was notified of the failure and advised the contact that the vehicle might need to experience a failure, or the vehicle needed to be towed to the local dealer. The failure mileage was approximately 65,000.
Mfg Campaign: 11675642
Recall Date: Jul 23, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Corrective Action:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Additional Notes:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Mfg Campaign: 11675266
Recall Date: Jul 22, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Corrective Action:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Additional Notes:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Mfg Campaign: 11675266
Recall Date: Jul 22, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Corrective Action:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Additional Notes:
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Mfg Campaign: 11675266
Recall Date: Jul 22, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11675181
Recall Date: Jul 21, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,
Corrective Action:
To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,
Additional Notes:
To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,
Mfg Campaign: 11673280
Recall Date: Jul 14, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,
Corrective Action:
To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,
Additional Notes:
To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,
Mfg Campaign: 11673280
Recall Date: Jul 14, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging. Owners are advised not to use Level 3 quick charging until the remedy is completed. This recall was issued September 2024 and our family had just moved to an apartment building with no access to plug in vehicle to a regular outlet for Level 1 charging as per the guidance. This has caused a significant financial burden to our family of 5 -- we purchased this vehicle as a secondary form of transportation but we have been limited to its usage for nearly a year. Nissan continues to push the remedy timeline -- first it was March then "Spring" and now "Summer" -- we have submitted multiple inquiries and complaints through Nissan Customer Service and they have not made any effort in mediating a positive outcome for us -- meanwhile, we are paying monthly for the car loan, car insurance, and a parking space up to $600 -- currently at $6,600 cost to us with no real access to drive our vehicle as much as we can due to this charging limitation. This among many other recalls on this vehicle has not been addressed as required -- we have even asked Nissan to just buy this vehicle back to cover the loan balance but they refused and demanded that we just want for a repair in the future.
Corrective Action:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging. Owners are advised not to use Level 3 quick charging until the remedy is completed. This recall was issued September 2024 and our family had just moved to an apartment building with no access to plug in vehicle to a regular outlet for Level 1 charging as per the guidance. This has caused a significant financial burden to our family of 5 -- we purchased this vehicle as a secondary form of transportation but we have been limited to its usage for nearly a year. Nissan continues to push the remedy timeline -- first it was March then "Spring" and now "Summer" -- we have submitted multiple inquiries and complaints through Nissan Customer Service and they have not made any effort in mediating a positive outcome for us -- meanwhile, we are paying monthly for the car loan, car insurance, and a parking space up to $600 -- currently at $6,600 cost to us with no real access to drive our vehicle as much as we can due to this charging limitation. This among many other recalls on this vehicle has not been addressed as required -- we have even asked Nissan to just buy this vehicle back to cover the loan balance but they refused and demanded that we just want for a repair in the future.
Additional Notes:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging. Owners are advised not to use Level 3 quick charging until the remedy is completed. This recall was issued September 2024 and our family had just moved to an apartment building with no access to plug in vehicle to a regular outlet for Level 1 charging as per the guidance. This has caused a significant financial burden to our family of 5 -- we purchased this vehicle as a secondary form of transportation but we have been limited to its usage for nearly a year. Nissan continues to push the remedy timeline -- first it was March then "Spring" and now "Summer" -- we have submitted multiple inquiries and complaints through Nissan Customer Service and they have not made any effort in mediating a positive outcome for us -- meanwhile, we are paying monthly for the car loan, car insurance, and a parking space up to $600 -- currently at $6,600 cost to us with no real access to drive our vehicle as much as we can due to this charging limitation. This among many other recalls on this vehicle has not been addressed as required -- we have even asked Nissan to just buy this vehicle back to cover the loan balance but they refused and demanded that we just want for a repair in the future.
Mfg Campaign: 11672385
Recall Date: Jul 9, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was not charging as intended. In addition, the contact stated that the vehicle was difficult to start. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was not charging as intended. In addition, the contact stated that the vehicle was difficult to start. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was not charging as intended. In addition, the contact stated that the vehicle was difficult to start. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.
Mfg Campaign: 11672387
Recall Date: Jul 9, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle has had a recall for 9 months, and I was told by one Nissan North America Consumer Affairs rep via text on 7/2/2025 that a remedy has been identified and that it would be deployed in third quarter of 2025. I initiated a formal complaint with Nissan on 7/2/2025 and today the Consumer Affair rep called me and told me there is not remedy. Nissan will not buy-back or replace these vehicle and that we should go to the dealership when a remedy becomes available. I tried the NYS Lemon Law but it does not cover recalls and the vehicle is now too old. This is ridiculous that for 9 months we have been unable to use the vehicle as intended and have has to rent vehicle because we are unable to drive this vehicle as intended.
Corrective Action:
This vehicle has had a recall for 9 months, and I was told by one Nissan North America Consumer Affairs rep via text on 7/2/2025 that a remedy has been identified and that it would be deployed in third quarter of 2025. I initiated a formal complaint with Nissan on 7/2/2025 and today the Consumer Affair rep called me and told me there is not remedy. Nissan will not buy-back or replace these vehicle and that we should go to the dealership when a remedy becomes available. I tried the NYS Lemon Law but it does not cover recalls and the vehicle is now too old. This is ridiculous that for 9 months we have been unable to use the vehicle as intended and have has to rent vehicle because we are unable to drive this vehicle as intended.
Additional Notes:
This vehicle has had a recall for 9 months, and I was told by one Nissan North America Consumer Affairs rep via text on 7/2/2025 that a remedy has been identified and that it would be deployed in third quarter of 2025. I initiated a formal complaint with Nissan on 7/2/2025 and today the Consumer Affair rep called me and told me there is not remedy. Nissan will not buy-back or replace these vehicle and that we should go to the dealership when a remedy becomes available. I tried the NYS Lemon Law but it does not cover recalls and the vehicle is now too old. This is ridiculous that for 9 months we have been unable to use the vehicle as intended and have has to rent vehicle because we are unable to drive this vehicle as intended.
Mfg Campaign: 11671908
Recall Date: Jul 8, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11670472
Recall Date: Jul 1, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669807
Recall Date: Jun 27, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669807
Recall Date: Jun 27, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Mfg Campaign: 11669529
Recall Date: Jun 26, 2025
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Mfg Campaign: 11669529
Recall Date: Jun 26, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Mfg Campaign: 11669529
Recall Date: Jun 26, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle Information: Year: 2020 Make: Nissan Model: Leaf VIN: [XXX] Component: Battery/Power Train Description of Safety Issue: Since September 19, 2024, my 2020 Nissan Leaf has been under NHTSA Recall 24V-700 (Nissan ID: R24B2) due to excessive lithium deposits in battery cells, increasing electrical resistance and risking rapid battery heating during Level 3 quick charging via CHAdeMO. This could cause a battery fire. Per recall instructions, I’ve avoided Level 3 charging, but Nissan promised a remedy by March 2025, which hasn’t been provided as of June 23, 2025. This nine-month delay prevents long-distance travel due to reliance on slower charging, severely limiting my vehicle’s functionality and raising safety concerns. Incident Details: No incident, as I’ve avoided Level 3 charging. Issue affects CHAdeMO quick charging under all conditions. No aftermarket equipment involved. Supporting Documentation: Recall notice (24V-700) or dealership correspondence available upon request. Requested Action: Please investigate Nissan’s delay in resolving this recall, as it compromises vehicle safety and usability. Urge Nissan to provide a prompt remedy. Authorization: I authorize sharing my contact info with Nissan to expedite resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle Information: Year: 2020 Make: Nissan Model: Leaf VIN: [XXX] Component: Battery/Power Train Description of Safety Issue: Since September 19, 2024, my 2020 Nissan Leaf has been under NHTSA Recall 24V-700 (Nissan ID: R24B2) due to excessive lithium deposits in battery cells, increasing electrical resistance and risking rapid battery heating during Level 3 quick charging via CHAdeMO. This could cause a battery fire. Per recall instructions, I’ve avoided Level 3 charging, but Nissan promised a remedy by March 2025, which hasn’t been provided as of June 23, 2025. This nine-month delay prevents long-distance travel due to reliance on slower charging, severely limiting my vehicle’s functionality and raising safety concerns. Incident Details: No incident, as I’ve avoided Level 3 charging. Issue affects CHAdeMO quick charging under all conditions. No aftermarket equipment involved. Supporting Documentation: Recall notice (24V-700) or dealership correspondence available upon request. Requested Action: Please investigate Nissan’s delay in resolving this recall, as it compromises vehicle safety and usability. Urge Nissan to provide a prompt remedy. Authorization: I authorize sharing my contact info with Nissan to expedite resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle Information: Year: 2020 Make: Nissan Model: Leaf VIN: [XXX] Component: Battery/Power Train Description of Safety Issue: Since September 19, 2024, my 2020 Nissan Leaf has been under NHTSA Recall 24V-700 (Nissan ID: R24B2) due to excessive lithium deposits in battery cells, increasing electrical resistance and risking rapid battery heating during Level 3 quick charging via CHAdeMO. This could cause a battery fire. Per recall instructions, I’ve avoided Level 3 charging, but Nissan promised a remedy by March 2025, which hasn’t been provided as of June 23, 2025. This nine-month delay prevents long-distance travel due to reliance on slower charging, severely limiting my vehicle’s functionality and raising safety concerns. Incident Details: No incident, as I’ve avoided Level 3 charging. Issue affects CHAdeMO quick charging under all conditions. No aftermarket equipment involved. Supporting Documentation: Recall notice (24V-700) or dealership correspondence available upon request. Requested Action: Please investigate Nissan’s delay in resolving this recall, as it compromises vehicle safety and usability. Urge Nissan to provide a prompt remedy. Authorization: I authorize sharing my contact info with Nissan to expedite resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11668730
Recall Date: Jun 23, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Safety Risk: Overheating can lead to a fire: 2020 Nissan Leaf. Issue: Lithium-ion battery may overheat during Level 3 charging. Recall issued in September 2024. Nissan did not provide any respond to the problem as promised by March 20th, 2025.
Corrective Action:
Safety Risk: Overheating can lead to a fire: 2020 Nissan Leaf. Issue: Lithium-ion battery may overheat during Level 3 charging. Recall issued in September 2024. Nissan did not provide any respond to the problem as promised by March 20th, 2025.
Additional Notes:
Safety Risk: Overheating can lead to a fire: 2020 Nissan Leaf. Issue: Lithium-ion battery may overheat during Level 3 charging. Recall issued in September 2024. Nissan did not provide any respond to the problem as promised by March 20th, 2025.
Mfg Campaign: 11668239
Recall Date: Jun 20, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Service EV System" was displayed while quick charging and while slow charging the vehicle. The contact stated that the failure persisted after starting the vehicle. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,450. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Service EV System" was displayed while quick charging and while slow charging the vehicle. The contact stated that the failure persisted after starting the vehicle. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,450. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Service EV System" was displayed while quick charging and while slow charging the vehicle. The contact stated that the failure persisted after starting the vehicle. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,450. VIN tool confirms parts not available.
Mfg Campaign: 11667618
Recall Date: Jun 18, 2025
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