Complaints & Recalls
Official Safety Recalls - Important!
58 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23D7
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Consumer Complaints
31 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647140
Recall Date: Mar 8, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647140
Recall Date: Mar 8, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647140
Recall Date: Mar 8, 2025
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643667
Recall Date: Feb 19, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643667
Recall Date: Feb 19, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643667
Recall Date: Feb 19, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After a recent software update, my vehicle's cabin heating system began malfunctioning. On cold days, when heat is most critical, the system suddenly stops providing heat and blows cold air (around 64°F) for the remainder of the drive. This issue compromises both safety and comfort. My car is still under warranty so I brought it to the vehicle to Eden Prairie Nissan. Initially, the technician claimed I was not performing the "proper starting procedure" (keeping the blower speed low for the first few minutes). However, the provided owner’s manual supplement makes no mention of such a procedure affecting the heating system. After speaking with the dealership manager, I learned that other Nissan Leaf owners are experiencing the same issue. I was informed that the problem is an unintended consequence of a software update designed to prevent overheating. Despite following the dealership's instructions, the issue persists. For example yesterday during a 20-minute drive, the heating system stopped after five minutes, even with the blower on the lowest setting it was 9F outside.This morning during a round trip to an appointment, the system provided no heat at all 11F outside. Thank you for your attention to this matter. Please let me know if additional details or documentation are required.
Corrective Action:
After a recent software update, my vehicle's cabin heating system began malfunctioning. On cold days, when heat is most critical, the system suddenly stops providing heat and blows cold air (around 64°F) for the remainder of the drive. This issue compromises both safety and comfort. My car is still under warranty so I brought it to the vehicle to Eden Prairie Nissan. Initially, the technician claimed I was not performing the "proper starting procedure" (keeping the blower speed low for the first few minutes). However, the provided owner’s manual supplement makes no mention of such a procedure affecting the heating system. After speaking with the dealership manager, I learned that other Nissan Leaf owners are experiencing the same issue. I was informed that the problem is an unintended consequence of a software update designed to prevent overheating. Despite following the dealership's instructions, the issue persists. For example yesterday during a 20-minute drive, the heating system stopped after five minutes, even with the blower on the lowest setting it was 9F outside.This morning during a round trip to an appointment, the system provided no heat at all 11F outside. Thank you for your attention to this matter. Please let me know if additional details or documentation are required.
Additional Notes:
After a recent software update, my vehicle's cabin heating system began malfunctioning. On cold days, when heat is most critical, the system suddenly stops providing heat and blows cold air (around 64°F) for the remainder of the drive. This issue compromises both safety and comfort. My car is still under warranty so I brought it to the vehicle to Eden Prairie Nissan. Initially, the technician claimed I was not performing the "proper starting procedure" (keeping the blower speed low for the first few minutes). However, the provided owner’s manual supplement makes no mention of such a procedure affecting the heating system. After speaking with the dealership manager, I learned that other Nissan Leaf owners are experiencing the same issue. I was informed that the problem is an unintended consequence of a software update designed to prevent overheating. Despite following the dealership's instructions, the issue persists. For example yesterday during a 20-minute drive, the heating system stopped after five minutes, even with the blower on the lowest setting it was 9F outside.This morning during a round trip to an appointment, the system provided no heat at all 11F outside. Thank you for your attention to this matter. Please let me know if additional details or documentation are required.
Mfg Campaign: 11634852
Recall Date: Jan 8, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Nissan Leaf. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated which indicated that the VDC sensor had independently activated. The contact stated that the vehicle lost motive power. The contact stated that the failure had occurred several times. The contact disabled the VDC and the vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Independently activated. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,800.
Corrective Action:
The contact owns a 2022 Nissan Leaf. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated which indicated that the VDC sensor had independently activated. The contact stated that the vehicle lost motive power. The contact stated that the failure had occurred several times. The contact disabled the VDC and the vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Independently activated. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,800.
Additional Notes:
The contact owns a 2022 Nissan Leaf. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated which indicated that the VDC sensor had independently activated. The contact stated that the vehicle lost motive power. The contact stated that the failure had occurred several times. The contact disabled the VDC and the vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Independently activated. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,800.
Mfg Campaign: 11620454
Recall Date: Oct 17, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
It has happened multiple times that if I hit a pothole while braking, the brakes stop working until reapplied.
Corrective Action:
It has happened multiple times that if I hit a pothole while braking, the brakes stop working until reapplied.
Additional Notes:
It has happened multiple times that if I hit a pothole while braking, the brakes stop working until reapplied.
Mfg Campaign: 11613718
Recall Date: Sep 10, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When the Power switch is depressed the vehicle takes a certain amount of time before the READY to drive light is illuminated and the vehicle can be shifted into drive out reverse mode. However, if the gear shifter is moved into either drive or reverse prior to the light illuminating the vehicle will enter Neutral mode instead of remaining in Park. If the vehicle is stopped on any incline the vehicle may begin to roll in an unexpected direction once the brake is released believing the vehicle has shifted into the correct mode. If another vehicle, pedestrian, or object is near the vehicle it may be impacted before the driver has the time to depress the brake pedal. Further making this issue unsafe is that normally the gear selector has to be held in the neutral position for 2 seconds before the vehicle shifts into neutral. With this issue, the vehicle immediately goes into neutral when the shift selector is placed in drive or reverse. The issue was presented to a Nissan dealership for which they responded the vehicle is operating normally. Contacting Nissan consumer affairs also resulted in the statement that the vehicle is functioning normally. The issue with the "normal" operation being an unsafe operation was not of interest to either the dealership or consumer affair department, though the consumer affairs rep said they may look into it. For comparison, the same procedure was performed on a 2012 Toyota Prius in which it remains in Park, as would be the expected result if the vehicle was not ready to shift into gear.
Corrective Action:
When the Power switch is depressed the vehicle takes a certain amount of time before the READY to drive light is illuminated and the vehicle can be shifted into drive out reverse mode. However, if the gear shifter is moved into either drive or reverse prior to the light illuminating the vehicle will enter Neutral mode instead of remaining in Park. If the vehicle is stopped on any incline the vehicle may begin to roll in an unexpected direction once the brake is released believing the vehicle has shifted into the correct mode. If another vehicle, pedestrian, or object is near the vehicle it may be impacted before the driver has the time to depress the brake pedal. Further making this issue unsafe is that normally the gear selector has to be held in the neutral position for 2 seconds before the vehicle shifts into neutral. With this issue, the vehicle immediately goes into neutral when the shift selector is placed in drive or reverse. The issue was presented to a Nissan dealership for which they responded the vehicle is operating normally. Contacting Nissan consumer affairs also resulted in the statement that the vehicle is functioning normally. The issue with the "normal" operation being an unsafe operation was not of interest to either the dealership or consumer affair department, though the consumer affairs rep said they may look into it. For comparison, the same procedure was performed on a 2012 Toyota Prius in which it remains in Park, as would be the expected result if the vehicle was not ready to shift into gear.
Additional Notes:
When the Power switch is depressed the vehicle takes a certain amount of time before the READY to drive light is illuminated and the vehicle can be shifted into drive out reverse mode. However, if the gear shifter is moved into either drive or reverse prior to the light illuminating the vehicle will enter Neutral mode instead of remaining in Park. If the vehicle is stopped on any incline the vehicle may begin to roll in an unexpected direction once the brake is released believing the vehicle has shifted into the correct mode. If another vehicle, pedestrian, or object is near the vehicle it may be impacted before the driver has the time to depress the brake pedal. Further making this issue unsafe is that normally the gear selector has to be held in the neutral position for 2 seconds before the vehicle shifts into neutral. With this issue, the vehicle immediately goes into neutral when the shift selector is placed in drive or reverse. The issue was presented to a Nissan dealership for which they responded the vehicle is operating normally. Contacting Nissan consumer affairs also resulted in the statement that the vehicle is functioning normally. The issue with the "normal" operation being an unsafe operation was not of interest to either the dealership or consumer affair department, though the consumer affairs rep said they may look into it. For comparison, the same procedure was performed on a 2012 Toyota Prius in which it remains in Park, as would be the expected result if the vehicle was not ready to shift into gear.
Mfg Campaign: 11603920
Recall Date: Jul 22, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2022 Nissan Leaf. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but failed to work properly causing her to crash into the vehicle in front. No warning lights were illuminated. The contact stated there was a minor scratch on the front bumper. No injuries were sustained. No police report was filed. The manufacturer was made aware of the failure and sent an engineer to the dealer to diagnose the vehicle. The vehicle was diagnosed, and the contact was advised that braking did occur during the impact via the black box. The contact sold the vehicle back to the dealer. The failure mileage was 24,795.
Corrective Action:
The contact owned a 2022 Nissan Leaf. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but failed to work properly causing her to crash into the vehicle in front. No warning lights were illuminated. The contact stated there was a minor scratch on the front bumper. No injuries were sustained. No police report was filed. The manufacturer was made aware of the failure and sent an engineer to the dealer to diagnose the vehicle. The vehicle was diagnosed, and the contact was advised that braking did occur during the impact via the black box. The contact sold the vehicle back to the dealer. The failure mileage was 24,795.
Additional Notes:
The contact owned a 2022 Nissan Leaf. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but failed to work properly causing her to crash into the vehicle in front. No warning lights were illuminated. The contact stated there was a minor scratch on the front bumper. No injuries were sustained. No police report was filed. The manufacturer was made aware of the failure and sent an engineer to the dealer to diagnose the vehicle. The vehicle was diagnosed, and the contact was advised that braking did occur during the impact via the black box. The contact sold the vehicle back to the dealer. The failure mileage was 24,795.
Mfg Campaign: 11598614
Recall Date: Jul 3, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.
Corrective Action:
Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.
Additional Notes:
Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.
Mfg Campaign: 11584925
Recall Date: Apr 24, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.
Corrective Action:
Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.
Additional Notes:
Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.
Mfg Campaign: 11584925
Recall Date: Apr 24, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery stopped charging, dealer repaired it and it happened again in less than 30 days. It has happened more than three times now.
Corrective Action:
Battery stopped charging, dealer repaired it and it happened again in less than 30 days. It has happened more than three times now.
Additional Notes:
Battery stopped charging, dealer repaired it and it happened again in less than 30 days. It has happened more than three times now.
Mfg Campaign: 11577906
Recall Date: Mar 17, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Battery stopped charging, dealer repaired it and it happened again in less than 30 days. It has happened more than three times now.
Corrective Action:
Battery stopped charging, dealer repaired it and it happened again in less than 30 days. It has happened more than three times now.
Additional Notes:
Battery stopped charging, dealer repaired it and it happened again in less than 30 days. It has happened more than three times now.
Mfg Campaign: 11577906
Recall Date: Mar 17, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Our Nissan Leaf experiences dangerous behavior while driving on the freeway. After approximately 23 miles of driving, the car suddenly displays a slippery road sign (The day is dry, no rain) and significantly reduces speed on its own. Attempting to accelerate has no effect. To ensure safety, we activate the hazard lights and pull the car to the side. Only after turning off the car and restarting it does the issue resolve temporarily. This situation poses an extreme risk, as any nearby vehicle could collide with ours during this sudden slowdown. Safety Concerns: Given the severity of this issue, we are genuinely frightened to drive the car daily. Unfortunately, we have limited alternatives for commuting to work. Our safety and the safety of others on the road are at stake. Our Nissan Leaf experiences dangerous behavior while driving on the freeway. After approximately 23+ miles of driving, the car suddenly displays a slippery road sign (The day is dry, no rain) and significantly reduces speed on its own. Attempting to accelerate has no effect. To ensure safety, we activate the hazard lights and pull the car to the side. Only after turning off the car and restarting it does the issue resolve temporarily. This situation poses an extreme risk, as any nearby vehicle could collide with ours during this sudden slowdown. This issue started in early 23 but it was not very often so we thought this might be a glitch and did not happen for few months. but then it started happening once or twice a month. since January 2024 it started happening more often and now it is happening almost every day. Nissan Case #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our Nissan Leaf experiences dangerous behavior while driving on the freeway. After approximately 23 miles of driving, the car suddenly displays a slippery road sign (The day is dry, no rain) and significantly reduces speed on its own. Attempting to accelerate has no effect. To ensure safety, we activate the hazard lights and pull the car to the side. Only after turning off the car and restarting it does the issue resolve temporarily. This situation poses an extreme risk, as any nearby vehicle could collide with ours during this sudden slowdown. Safety Concerns: Given the severity of this issue, we are genuinely frightened to drive the car daily. Unfortunately, we have limited alternatives for commuting to work. Our safety and the safety of others on the road are at stake. Our Nissan Leaf experiences dangerous behavior while driving on the freeway. After approximately 23+ miles of driving, the car suddenly displays a slippery road sign (The day is dry, no rain) and significantly reduces speed on its own. Attempting to accelerate has no effect. To ensure safety, we activate the hazard lights and pull the car to the side. Only after turning off the car and restarting it does the issue resolve temporarily. This situation poses an extreme risk, as any nearby vehicle could collide with ours during this sudden slowdown. This issue started in early 23 but it was not very often so we thought this might be a glitch and did not happen for few months. but then it started happening once or twice a month. since January 2024 it started happening more often and now it is happening almost every day. Nissan Case #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our Nissan Leaf experiences dangerous behavior while driving on the freeway. After approximately 23 miles of driving, the car suddenly displays a slippery road sign (The day is dry, no rain) and significantly reduces speed on its own. Attempting to accelerate has no effect. To ensure safety, we activate the hazard lights and pull the car to the side. Only after turning off the car and restarting it does the issue resolve temporarily. This situation poses an extreme risk, as any nearby vehicle could collide with ours during this sudden slowdown. Safety Concerns: Given the severity of this issue, we are genuinely frightened to drive the car daily. Unfortunately, we have limited alternatives for commuting to work. Our safety and the safety of others on the road are at stake. Our Nissan Leaf experiences dangerous behavior while driving on the freeway. After approximately 23+ miles of driving, the car suddenly displays a slippery road sign (The day is dry, no rain) and significantly reduces speed on its own. Attempting to accelerate has no effect. To ensure safety, we activate the hazard lights and pull the car to the side. Only after turning off the car and restarting it does the issue resolve temporarily. This situation poses an extreme risk, as any nearby vehicle could collide with ours during this sudden slowdown. This issue started in early 23 but it was not very often so we thought this might be a glitch and did not happen for few months. but then it started happening once or twice a month. since January 2024 it started happening more often and now it is happening almost every day. Nissan Case #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574349
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As soon as I left with a 80% from Kendall by the time I got to my destination (Plantation 30miles) I had 20%. On 1/1/2024 I left the plantation at around 6:30pm. I Charged the vehicle to 100%. After 35min of driving at 70 miles per hour I noticed that I only had 20% charge (30miles). I stopped and charged for 3hrs, because I needed an application to charge, and only 1 charging machine was working. I was able to charge 99%. I drove another 30miles and noticed that I only had 40miles left to continue driving, I had to stop again. 1hr after driving I started getting messages the vehicle was overheated, and to slow down. I started driving 60miles per hour in the turn pike. I stopped every 30min because the vehicle was overheating, and it was discharging. Issues with the Vehicle: 1) once you drive over 65 mph for 30 minutes the car starts overheating, you have to stop at that point. 2) The GPS is not able to provide you with an accurate list of places to charge. 3) The vehicle discharges fast. 4) I was informed that the vehicle has an additional part that is not part of the vehicle that could be affecting the battery (OBD2) and that the original warrantee will not pay. anything because of that. 5) it shows that you have 100% battery or 105 miles but it’s not accurate. A trip that would take me 4hrs and 30min took me 17hrs. When I arrived at Citrus County, I was only 21%, I knew I was not going to be able to make to my house. I started calling the insurance who were able to assist me with the Vin number. I drove the car to a location where I could charge the car for couple hours to only get 26%. I called Nissan Jenkins of Homosassa 937 S. Suncoast Blvd Homosassa Fl 34448, spoke with Benjamin L. I arrived at Nissan at 11:30am. I took the vehicle straight to Jenkins Nissan in Homosassa, where I arrived with only 10% of charge. PLEASE NOTE THAT I CAN NOT UPLOAD THE PICTURES AND THE SUMMARY.
Corrective Action:
As soon as I left with a 80% from Kendall by the time I got to my destination (Plantation 30miles) I had 20%. On 1/1/2024 I left the plantation at around 6:30pm. I Charged the vehicle to 100%. After 35min of driving at 70 miles per hour I noticed that I only had 20% charge (30miles). I stopped and charged for 3hrs, because I needed an application to charge, and only 1 charging machine was working. I was able to charge 99%. I drove another 30miles and noticed that I only had 40miles left to continue driving, I had to stop again. 1hr after driving I started getting messages the vehicle was overheated, and to slow down. I started driving 60miles per hour in the turn pike. I stopped every 30min because the vehicle was overheating, and it was discharging. Issues with the Vehicle: 1) once you drive over 65 mph for 30 minutes the car starts overheating, you have to stop at that point. 2) The GPS is not able to provide you with an accurate list of places to charge. 3) The vehicle discharges fast. 4) I was informed that the vehicle has an additional part that is not part of the vehicle that could be affecting the battery (OBD2) and that the original warrantee will not pay. anything because of that. 5) it shows that you have 100% battery or 105 miles but it’s not accurate. A trip that would take me 4hrs and 30min took me 17hrs. When I arrived at Citrus County, I was only 21%, I knew I was not going to be able to make to my house. I started calling the insurance who were able to assist me with the Vin number. I drove the car to a location where I could charge the car for couple hours to only get 26%. I called Nissan Jenkins of Homosassa 937 S. Suncoast Blvd Homosassa Fl 34448, spoke with Benjamin L. I arrived at Nissan at 11:30am. I took the vehicle straight to Jenkins Nissan in Homosassa, where I arrived with only 10% of charge. PLEASE NOTE THAT I CAN NOT UPLOAD THE PICTURES AND THE SUMMARY.
Additional Notes:
As soon as I left with a 80% from Kendall by the time I got to my destination (Plantation 30miles) I had 20%. On 1/1/2024 I left the plantation at around 6:30pm. I Charged the vehicle to 100%. After 35min of driving at 70 miles per hour I noticed that I only had 20% charge (30miles). I stopped and charged for 3hrs, because I needed an application to charge, and only 1 charging machine was working. I was able to charge 99%. I drove another 30miles and noticed that I only had 40miles left to continue driving, I had to stop again. 1hr after driving I started getting messages the vehicle was overheated, and to slow down. I started driving 60miles per hour in the turn pike. I stopped every 30min because the vehicle was overheating, and it was discharging. Issues with the Vehicle: 1) once you drive over 65 mph for 30 minutes the car starts overheating, you have to stop at that point. 2) The GPS is not able to provide you with an accurate list of places to charge. 3) The vehicle discharges fast. 4) I was informed that the vehicle has an additional part that is not part of the vehicle that could be affecting the battery (OBD2) and that the original warrantee will not pay. anything because of that. 5) it shows that you have 100% battery or 105 miles but it’s not accurate. A trip that would take me 4hrs and 30min took me 17hrs. When I arrived at Citrus County, I was only 21%, I knew I was not going to be able to make to my house. I started calling the insurance who were able to assist me with the Vin number. I drove the car to a location where I could charge the car for couple hours to only get 26%. I called Nissan Jenkins of Homosassa 937 S. Suncoast Blvd Homosassa Fl 34448, spoke with Benjamin L. I arrived at Nissan at 11:30am. I took the vehicle straight to Jenkins Nissan in Homosassa, where I arrived with only 10% of charge. PLEASE NOTE THAT I CAN NOT UPLOAD THE PICTURES AND THE SUMMARY.
Mfg Campaign: 11564192
Recall Date: Jan 8, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed and then the car filled with smoke from the batteries but I couldn't get out as the power locks didn't work or allow me to open the door. The EMT's had to break the rear window to get me out of the car
Corrective Action:
I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed and then the car filled with smoke from the batteries but I couldn't get out as the power locks didn't work or allow me to open the door. The EMT's had to break the rear window to get me out of the car
Additional Notes:
I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed and then the car filled with smoke from the batteries but I couldn't get out as the power locks didn't work or allow me to open the door. The EMT's had to break the rear window to get me out of the car
Mfg Campaign: 11546660
Recall Date: Sep 26, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed and then the car filled with smoke from the batteries but I couldn't get out as the power locks didn't work or allow me to open the door. The EMT's had to break the rear window to get me out of the car
Corrective Action:
I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed and then the car filled with smoke from the batteries but I couldn't get out as the power locks didn't work or allow me to open the door. The EMT's had to break the rear window to get me out of the car
Additional Notes:
I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed and then the car filled with smoke from the batteries but I couldn't get out as the power locks didn't work or allow me to open the door. The EMT's had to break the rear window to get me out of the car
Mfg Campaign: 11546660
Recall Date: Sep 26, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When going backwards, backup camera doesn’t work, either it becomes purple color or it shakes, then it works again, this happens occasionally and it increases risk of accident while going backwards
Corrective Action:
When going backwards, backup camera doesn’t work, either it becomes purple color or it shakes, then it works again, this happens occasionally and it increases risk of accident while going backwards
Additional Notes:
When going backwards, backup camera doesn’t work, either it becomes purple color or it shakes, then it works again, this happens occasionally and it increases risk of accident while going backwards
Mfg Campaign: 11542384
Recall Date: Sep 3, 2023
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