Complaints & Recalls
Official Safety Recalls - Important!
57 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 LEAF vehicles. The right-hand brake tubes may have been damaged during production and could corrode, possibly causing a hole in the brake line and a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC976
Recall Date: May 22, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Consumer Complaints
23 ComplaintsNissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
This car was delivered with no plastic panel covering the area above the driver's feet. The steering column, insulation, wiring, diagnostic port, and structural elements are visible. The selling dealer's initial reaction was that there should be a panel there, but they had not noted it as missing in their inspection. Another, closer, dealer saw photos and agree to install the panel, but did not have the correct part, and told me that another similar car on their lot did not have this panel, so perhaps it was supposed to be missing. My assumption is that it is not safe for these things to be exposed, especially the steering column. I will attach a photo of the area.
Corrective Action:
This car was delivered with no plastic panel covering the area above the driver's feet. The steering column, insulation, wiring, diagnostic port, and structural elements are visible. The selling dealer's initial reaction was that there should be a panel there, but they had not noted it as missing in their inspection. Another, closer, dealer saw photos and agree to install the panel, but did not have the correct part, and told me that another similar car on their lot did not have this panel, so perhaps it was supposed to be missing. My assumption is that it is not safe for these things to be exposed, especially the steering column. I will attach a photo of the area.
Additional Notes:
This car was delivered with no plastic panel covering the area above the driver's feet. The steering column, insulation, wiring, diagnostic port, and structural elements are visible. The selling dealer's initial reaction was that there should be a panel there, but they had not noted it as missing in their inspection. Another, closer, dealer saw photos and agree to install the panel, but did not have the correct part, and told me that another similar car on their lot did not have this panel, so perhaps it was supposed to be missing. My assumption is that it is not safe for these things to be exposed, especially the steering column. I will attach a photo of the area.
Mfg Campaign: 11525356
Recall Date: Jun 5, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I am in possession of NHTSA Recall 22V-048 for my Nissan Leaf, received on 04/05/2023. This recall remedy is in my opinion clearly deficient. Although a owner's manual supplement is included, the supplement does not: (1) replace the current, defective owner's manual (2) provide any way to mark the current manual to indicate that there's a problem and to refer to the supplement or (3) Even identify what page the problematic instructions are on. Even if someone follows the recall notice to the letter (which is to place the supplement with the owner's manual), someone looking up the instructions in the owner's manual for defrosting will not know to refer to the supplement instead of the original manual. This recall needs to be re-done, either by sending an entirely new manual (instructing owners to discard the old one) or at the very least to identify the affected page and provide a sticker to cover up the incorrect information and tell people to refer to the supplement instead.
Corrective Action:
I am in possession of NHTSA Recall 22V-048 for my Nissan Leaf, received on 04/05/2023. This recall remedy is in my opinion clearly deficient. Although a owner's manual supplement is included, the supplement does not: (1) replace the current, defective owner's manual (2) provide any way to mark the current manual to indicate that there's a problem and to refer to the supplement or (3) Even identify what page the problematic instructions are on. Even if someone follows the recall notice to the letter (which is to place the supplement with the owner's manual), someone looking up the instructions in the owner's manual for defrosting will not know to refer to the supplement instead of the original manual. This recall needs to be re-done, either by sending an entirely new manual (instructing owners to discard the old one) or at the very least to identify the affected page and provide a sticker to cover up the incorrect information and tell people to refer to the supplement instead.
Additional Notes:
I am in possession of NHTSA Recall 22V-048 for my Nissan Leaf, received on 04/05/2023. This recall remedy is in my opinion clearly deficient. Although a owner's manual supplement is included, the supplement does not: (1) replace the current, defective owner's manual (2) provide any way to mark the current manual to indicate that there's a problem and to refer to the supplement or (3) Even identify what page the problematic instructions are on. Even if someone follows the recall notice to the letter (which is to place the supplement with the owner's manual), someone looking up the instructions in the owner's manual for defrosting will not know to refer to the supplement instead of the original manual. This recall needs to be re-done, either by sending an entirely new manual (instructing owners to discard the old one) or at the very least to identify the affected page and provide a sticker to cover up the incorrect information and tell people to refer to the supplement instead.
Mfg Campaign: 11515630
Recall Date: Apr 5, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car (2023 Nissan Leaf SV Plus) was being driven down an urban street during daylight hours and in good weather (no precipitation). The car was being driven in the middle lane, between the right lane and the left turn lane, and at slow speed, as it had been stopped for a stop light. There was a truck parked in the right lane with a "cherry picker" on it that was involved in tree trimming. The truck was not moving. As the Nissan Leaf started to accelerate from the stoplight, the car suddenly applied it's brakes, rapidly slowing the car to a stop, and almost causing the car following to strike the Leaf from behind.
Corrective Action:
The car (2023 Nissan Leaf SV Plus) was being driven down an urban street during daylight hours and in good weather (no precipitation). The car was being driven in the middle lane, between the right lane and the left turn lane, and at slow speed, as it had been stopped for a stop light. There was a truck parked in the right lane with a "cherry picker" on it that was involved in tree trimming. The truck was not moving. As the Nissan Leaf started to accelerate from the stoplight, the car suddenly applied it's brakes, rapidly slowing the car to a stop, and almost causing the car following to strike the Leaf from behind.
Additional Notes:
The car (2023 Nissan Leaf SV Plus) was being driven down an urban street during daylight hours and in good weather (no precipitation). The car was being driven in the middle lane, between the right lane and the left turn lane, and at slow speed, as it had been stopped for a stop light. There was a truck parked in the right lane with a "cherry picker" on it that was involved in tree trimming. The truck was not moving. As the Nissan Leaf started to accelerate from the stoplight, the car suddenly applied it's brakes, rapidly slowing the car to a stop, and almost causing the car following to strike the Leaf from behind.
Mfg Campaign: 11499635
Recall Date: Dec 31, 2022
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