Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 2, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control (VDC). The ABS actuator may have a damaged O-ring that may result in a lack of brake fluid pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 7, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Altima and 2016 Maxima vehicles manufactured October 6, 2015, to October 7, 2015. The affected vehicles have front brake calipers whose mounting bolts may not be properly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 5, 2015
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 4, 2015
Consumer Complaints
220 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX] approximately around [XXX] My Nissan Maximum was on fire while I was at work. I begin working at 8:30 am and the vehicle was parked two hours later my coworker ran telling me my car was on fire. The police and fire rescue was called to the scene. The police inspected my vehicle and I have the police report. On 12/13/24 at 1:32pm I spoke with Vaibhav the consumer Affairs Representative from Nissan Manufacturer and he confirmed the vehicle has two recalls on the ABS braking system. My vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] approximately around [XXX] My Nissan Maximum was on fire while I was at work. I begin working at 8:30 am and the vehicle was parked two hours later my coworker ran telling me my car was on fire. The police and fire rescue was called to the scene. The police inspected my vehicle and I have the police report. On 12/13/24 at 1:32pm I spoke with Vaibhav the consumer Affairs Representative from Nissan Manufacturer and he confirmed the vehicle has two recalls on the ABS braking system. My vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] approximately around [XXX] My Nissan Maximum was on fire while I was at work. I begin working at 8:30 am and the vehicle was parked two hours later my coworker ran telling me my car was on fire. The police and fire rescue was called to the scene. The police inspected my vehicle and I have the police report. On 12/13/24 at 1:32pm I spoke with Vaibhav the consumer Affairs Representative from Nissan Manufacturer and he confirmed the vehicle has two recalls on the ABS braking system. My vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630611
Recall Date: Dec 13, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
No matter what speed you’re going it puts itself in false neutral. Abs , traction control comes on battery light flashes. No power steering and will not accelerate. Have almost been ran into and ran over. There is no warning when this happens and not yet find a service department or garage that can fix the problem. Very dangerous especially for a new driver, I bought this car for my daughter. This has happened more than once and now we do not drive the car due to it not being safe. New battery and alternator checks good. Has been scanned for codes several times.
Corrective Action:
No matter what speed you’re going it puts itself in false neutral. Abs , traction control comes on battery light flashes. No power steering and will not accelerate. Have almost been ran into and ran over. There is no warning when this happens and not yet find a service department or garage that can fix the problem. Very dangerous especially for a new driver, I bought this car for my daughter. This has happened more than once and now we do not drive the car due to it not being safe. New battery and alternator checks good. Has been scanned for codes several times.
Additional Notes:
No matter what speed you’re going it puts itself in false neutral. Abs , traction control comes on battery light flashes. No power steering and will not accelerate. Have almost been ran into and ran over. There is no warning when this happens and not yet find a service department or garage that can fix the problem. Very dangerous especially for a new driver, I bought this car for my daughter. This has happened more than once and now we do not drive the car due to it not being safe. New battery and alternator checks good. Has been scanned for codes several times.
Mfg Campaign: 11613181
Recall Date: Sep 7, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
No matter what speed you’re going it puts itself in false neutral. Abs , traction control comes on battery light flashes. No power steering and will not accelerate. Have almost been ran into and ran over. There is no warning when this happens and not yet find a service department or garage that can fix the problem. Very dangerous especially for a new driver, I bought this car for my daughter. This has happened more than once and now we do not drive the car due to it not being safe. New battery and alternator checks good. Has been scanned for codes several times.
Corrective Action:
No matter what speed you’re going it puts itself in false neutral. Abs , traction control comes on battery light flashes. No power steering and will not accelerate. Have almost been ran into and ran over. There is no warning when this happens and not yet find a service department or garage that can fix the problem. Very dangerous especially for a new driver, I bought this car for my daughter. This has happened more than once and now we do not drive the car due to it not being safe. New battery and alternator checks good. Has been scanned for codes several times.
Additional Notes:
No matter what speed you’re going it puts itself in false neutral. Abs , traction control comes on battery light flashes. No power steering and will not accelerate. Have almost been ran into and ran over. There is no warning when this happens and not yet find a service department or garage that can fix the problem. Very dangerous especially for a new driver, I bought this car for my daughter. This has happened more than once and now we do not drive the car due to it not being safe. New battery and alternator checks good. Has been scanned for codes several times.
Mfg Campaign: 11613181
Recall Date: Sep 7, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This is third time this has happened. I already filled out one, but they have already replaced my altenator. My car worked fine for about a month, and then it did the same thing where I can't excelarate and the car limps at 1 MPH till it eventually shuts off and will not start up. If you jump the car it will work again, but not for long until it does the same thing. On the Nissan Forums alot of people are talking about this same issue, but nothing is being done and the only fix is to find an OEM altenator, but Nissan doesn't make one anymore. This is really starting to become a huge problem.
Corrective Action:
This is third time this has happened. I already filled out one, but they have already replaced my altenator. My car worked fine for about a month, and then it did the same thing where I can't excelarate and the car limps at 1 MPH till it eventually shuts off and will not start up. If you jump the car it will work again, but not for long until it does the same thing. On the Nissan Forums alot of people are talking about this same issue, but nothing is being done and the only fix is to find an OEM altenator, but Nissan doesn't make one anymore. This is really starting to become a huge problem.
Additional Notes:
This is third time this has happened. I already filled out one, but they have already replaced my altenator. My car worked fine for about a month, and then it did the same thing where I can't excelarate and the car limps at 1 MPH till it eventually shuts off and will not start up. If you jump the car it will work again, but not for long until it does the same thing. On the Nissan Forums alot of people are talking about this same issue, but nothing is being done and the only fix is to find an OEM altenator, but Nissan doesn't make one anymore. This is really starting to become a huge problem.
Mfg Campaign: 11608652
Recall Date: Aug 15, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This is third time this has happened. I already filled out one, but they have already replaced my altenator. My car worked fine for about a month, and then it did the same thing where I can't excelarate and the car limps at 1 MPH till it eventually shuts off and will not start up. If you jump the car it will work again, but not for long until it does the same thing. On the Nissan Forums alot of people are talking about this same issue, but nothing is being done and the only fix is to find an OEM altenator, but Nissan doesn't make one anymore. This is really starting to become a huge problem.
Corrective Action:
This is third time this has happened. I already filled out one, but they have already replaced my altenator. My car worked fine for about a month, and then it did the same thing where I can't excelarate and the car limps at 1 MPH till it eventually shuts off and will not start up. If you jump the car it will work again, but not for long until it does the same thing. On the Nissan Forums alot of people are talking about this same issue, but nothing is being done and the only fix is to find an OEM altenator, but Nissan doesn't make one anymore. This is really starting to become a huge problem.
Additional Notes:
This is third time this has happened. I already filled out one, but they have already replaced my altenator. My car worked fine for about a month, and then it did the same thing where I can't excelarate and the car limps at 1 MPH till it eventually shuts off and will not start up. If you jump the car it will work again, but not for long until it does the same thing. On the Nissan Forums alot of people are talking about this same issue, but nothing is being done and the only fix is to find an OEM altenator, but Nissan doesn't make one anymore. This is really starting to become a huge problem.
Mfg Campaign: 11608652
Recall Date: Aug 15, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Corrective Action:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Additional Notes:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Mfg Campaign: 11602938
Recall Date: Jul 17, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Corrective Action:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Additional Notes:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Mfg Campaign: 11602938
Recall Date: Jul 17, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Corrective Action:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Additional Notes:
The contact owns a 2016 Nissan Maxima. The contact stated that while the vehicle was stopped, the vehicle failed to accelerate while the accelerator pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another local dealer, Alpine Nissan of Denver (2400 W 104th Ave, Denver, CO 80234) where it was diagnosed and determined that the alternator had stopped routing electricity after overheating. The contact was advised by the local dealer that the transmission needed to be replaced and related to failure to Technical Service Bulletin: NTB17-039P (Transmission Judder); which was related to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,800.
Mfg Campaign: 11602938
Recall Date: Jul 17, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 nissan, noticed while stuck in traffic on highway on rainy day the vehicle seemed to want to loose power and battery light was coming on. I was able to exit highway an make it home. Later that night while at laundry mat headed to get food the car wouldn't accelerate eventually died an wouldn't start. Next day go to get it towed yet started no problem acceleration was fine alternator voltage was normal range. Few weeks later battery was dead which I have replaced. Alternator voltage still reads normal. I get about 20 minutes driving and battery light pops on eventually soon power steering and traction control goes out then car will die. If leave it few hrs 2-4hr an come back is fine. But can't drive 20min before it is a problem again. Has caused serious finacial strain and still paying for vehicle close to loosing employment it dies everyday then I have to pay for ride home and to go back to get it later. Have gotting stuck in intersection car just stops working. People have almost crashed into me because i cant get it off the road. Electrical or software computer problem somewhere.
Corrective Action:
2016 nissan, noticed while stuck in traffic on highway on rainy day the vehicle seemed to want to loose power and battery light was coming on. I was able to exit highway an make it home. Later that night while at laundry mat headed to get food the car wouldn't accelerate eventually died an wouldn't start. Next day go to get it towed yet started no problem acceleration was fine alternator voltage was normal range. Few weeks later battery was dead which I have replaced. Alternator voltage still reads normal. I get about 20 minutes driving and battery light pops on eventually soon power steering and traction control goes out then car will die. If leave it few hrs 2-4hr an come back is fine. But can't drive 20min before it is a problem again. Has caused serious finacial strain and still paying for vehicle close to loosing employment it dies everyday then I have to pay for ride home and to go back to get it later. Have gotting stuck in intersection car just stops working. People have almost crashed into me because i cant get it off the road. Electrical or software computer problem somewhere.
Additional Notes:
2016 nissan, noticed while stuck in traffic on highway on rainy day the vehicle seemed to want to loose power and battery light was coming on. I was able to exit highway an make it home. Later that night while at laundry mat headed to get food the car wouldn't accelerate eventually died an wouldn't start. Next day go to get it towed yet started no problem acceleration was fine alternator voltage was normal range. Few weeks later battery was dead which I have replaced. Alternator voltage still reads normal. I get about 20 minutes driving and battery light pops on eventually soon power steering and traction control goes out then car will die. If leave it few hrs 2-4hr an come back is fine. But can't drive 20min before it is a problem again. Has caused serious finacial strain and still paying for vehicle close to loosing employment it dies everyday then I have to pay for ride home and to go back to get it later. Have gotting stuck in intersection car just stops working. People have almost crashed into me because i cant get it off the road. Electrical or software computer problem somewhere.
Mfg Campaign: 11597107
Recall Date: Jun 27, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
2016 nissan, noticed while stuck in traffic on highway on rainy day the vehicle seemed to want to loose power and battery light was coming on. I was able to exit highway an make it home. Later that night while at laundry mat headed to get food the car wouldn't accelerate eventually died an wouldn't start. Next day go to get it towed yet started no problem acceleration was fine alternator voltage was normal range. Few weeks later battery was dead which I have replaced. Alternator voltage still reads normal. I get about 20 minutes driving and battery light pops on eventually soon power steering and traction control goes out then car will die. If leave it few hrs 2-4hr an come back is fine. But can't drive 20min before it is a problem again. Has caused serious finacial strain and still paying for vehicle close to loosing employment it dies everyday then I have to pay for ride home and to go back to get it later. Have gotting stuck in intersection car just stops working. People have almost crashed into me because i cant get it off the road. Electrical or software computer problem somewhere.
Corrective Action:
2016 nissan, noticed while stuck in traffic on highway on rainy day the vehicle seemed to want to loose power and battery light was coming on. I was able to exit highway an make it home. Later that night while at laundry mat headed to get food the car wouldn't accelerate eventually died an wouldn't start. Next day go to get it towed yet started no problem acceleration was fine alternator voltage was normal range. Few weeks later battery was dead which I have replaced. Alternator voltage still reads normal. I get about 20 minutes driving and battery light pops on eventually soon power steering and traction control goes out then car will die. If leave it few hrs 2-4hr an come back is fine. But can't drive 20min before it is a problem again. Has caused serious finacial strain and still paying for vehicle close to loosing employment it dies everyday then I have to pay for ride home and to go back to get it later. Have gotting stuck in intersection car just stops working. People have almost crashed into me because i cant get it off the road. Electrical or software computer problem somewhere.
Additional Notes:
2016 nissan, noticed while stuck in traffic on highway on rainy day the vehicle seemed to want to loose power and battery light was coming on. I was able to exit highway an make it home. Later that night while at laundry mat headed to get food the car wouldn't accelerate eventually died an wouldn't start. Next day go to get it towed yet started no problem acceleration was fine alternator voltage was normal range. Few weeks later battery was dead which I have replaced. Alternator voltage still reads normal. I get about 20 minutes driving and battery light pops on eventually soon power steering and traction control goes out then car will die. If leave it few hrs 2-4hr an come back is fine. But can't drive 20min before it is a problem again. Has caused serious finacial strain and still paying for vehicle close to loosing employment it dies everyday then I have to pay for ride home and to go back to get it later. Have gotting stuck in intersection car just stops working. People have almost crashed into me because i cant get it off the road. Electrical or software computer problem somewhere.
Mfg Campaign: 11597107
Recall Date: Jun 27, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
[XXX] this is the exact problem, I couldn't explain it any better. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] this is the exact problem, I couldn't explain it any better. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] this is the exact problem, I couldn't explain it any better. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11596243
Recall Date: Jun 24, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Alternator loses power and car doesn’t accelerate. Vehicle shuts down and will not start after. When running diagnostics after everything shows fine and after a jump car works again and reads fine. Happens again after driving for 40+ mins
Corrective Action:
Alternator loses power and car doesn’t accelerate. Vehicle shuts down and will not start after. When running diagnostics after everything shows fine and after a jump car works again and reads fine. Happens again after driving for 40+ mins
Additional Notes:
Alternator loses power and car doesn’t accelerate. Vehicle shuts down and will not start after. When running diagnostics after everything shows fine and after a jump car works again and reads fine. Happens again after driving for 40+ mins
Mfg Campaign: 11594937
Recall Date: Jun 17, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Alternator loses power and car doesn’t accelerate. Vehicle shuts down and will not start after. When running diagnostics after everything shows fine and after a jump car works again and reads fine. Happens again after driving for 40+ mins
Corrective Action:
Alternator loses power and car doesn’t accelerate. Vehicle shuts down and will not start after. When running diagnostics after everything shows fine and after a jump car works again and reads fine. Happens again after driving for 40+ mins
Additional Notes:
Alternator loses power and car doesn’t accelerate. Vehicle shuts down and will not start after. When running diagnostics after everything shows fine and after a jump car works again and reads fine. Happens again after driving for 40+ mins
Mfg Campaign: 11594937
Recall Date: Jun 17, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
- Front windshield; internal bubbles/separation of glass at top edge of front windshield as it meets the seal. - The glass appears to be separating internally, compromising the safety aspect and will start to spread downward over time. - The factory front windshield was already replaced once a few years back by Nissan dealership for this exact same problem (can provide exact dates/information later); and the same exact problem is happening again. Nissan dealership knows about it, but has not officially inspected/documented for their records, but I can get this completed. - No warning/symptoms other than visual inspection/noticing the issue occuring when cleaning car. - Contacted Nissan Consumer Affairs about the problem, and that this is the second time of the exact problem, but Nissan Consumer Affairs would only state that Nissan could do nothing about the problem at this time, although this is a clear defect of the windshield manufacturing process. I provided pictures of the problem, and they wouldn't even address the problem, other than, Nissan can't do anything at this time about the problem. There is a Nissan TSB regarding windshield issues/defects, but also addresses warranty. The second replacement windshield is not in warranty, and asked Nissan to see if they could resolve the problem due to manufacturer defect and the fact that it may spread downward, causing more problems and/or safety stability of the top of the windshield and have an engineer or specialist look into it, they were not willing to do this.
Corrective Action:
- Front windshield; internal bubbles/separation of glass at top edge of front windshield as it meets the seal. - The glass appears to be separating internally, compromising the safety aspect and will start to spread downward over time. - The factory front windshield was already replaced once a few years back by Nissan dealership for this exact same problem (can provide exact dates/information later); and the same exact problem is happening again. Nissan dealership knows about it, but has not officially inspected/documented for their records, but I can get this completed. - No warning/symptoms other than visual inspection/noticing the issue occuring when cleaning car. - Contacted Nissan Consumer Affairs about the problem, and that this is the second time of the exact problem, but Nissan Consumer Affairs would only state that Nissan could do nothing about the problem at this time, although this is a clear defect of the windshield manufacturing process. I provided pictures of the problem, and they wouldn't even address the problem, other than, Nissan can't do anything at this time about the problem. There is a Nissan TSB regarding windshield issues/defects, but also addresses warranty. The second replacement windshield is not in warranty, and asked Nissan to see if they could resolve the problem due to manufacturer defect and the fact that it may spread downward, causing more problems and/or safety stability of the top of the windshield and have an engineer or specialist look into it, they were not willing to do this.
Additional Notes:
- Front windshield; internal bubbles/separation of glass at top edge of front windshield as it meets the seal. - The glass appears to be separating internally, compromising the safety aspect and will start to spread downward over time. - The factory front windshield was already replaced once a few years back by Nissan dealership for this exact same problem (can provide exact dates/information later); and the same exact problem is happening again. Nissan dealership knows about it, but has not officially inspected/documented for their records, but I can get this completed. - No warning/symptoms other than visual inspection/noticing the issue occuring when cleaning car. - Contacted Nissan Consumer Affairs about the problem, and that this is the second time of the exact problem, but Nissan Consumer Affairs would only state that Nissan could do nothing about the problem at this time, although this is a clear defect of the windshield manufacturing process. I provided pictures of the problem, and they wouldn't even address the problem, other than, Nissan can't do anything at this time about the problem. There is a Nissan TSB regarding windshield issues/defects, but also addresses warranty. The second replacement windshield is not in warranty, and asked Nissan to see if they could resolve the problem due to manufacturer defect and the fact that it may spread downward, causing more problems and/or safety stability of the top of the windshield and have an engineer or specialist look into it, they were not willing to do this.
Mfg Campaign: 11585474
Recall Date: Apr 26, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I see multiple issues online about people replacing alternators on multiple Nissan vehicles and I can only imagine the frustration that Nissan has not been ordered to address their IPDM issue. Dealers and repair shops continue to struggle with this diagnosis.
Corrective Action:
I see multiple issues online about people replacing alternators on multiple Nissan vehicles and I can only imagine the frustration that Nissan has not been ordered to address their IPDM issue. Dealers and repair shops continue to struggle with this diagnosis.
Additional Notes:
I see multiple issues online about people replacing alternators on multiple Nissan vehicles and I can only imagine the frustration that Nissan has not been ordered to address their IPDM issue. Dealers and repair shops continue to struggle with this diagnosis.
Mfg Campaign: 11579677
Recall Date: Mar 27, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car randomly ahutting off while driving. No lights no warning justt dies. While caause accident when ot randomly die in the road.
Corrective Action:
Car randomly ahutting off while driving. No lights no warning justt dies. While caause accident when ot randomly die in the road.
Additional Notes:
Car randomly ahutting off while driving. No lights no warning justt dies. While caause accident when ot randomly die in the road.
Mfg Campaign: 11572774
Recall Date: Feb 19, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Nissan has a extended warranty on rear lower control links and my car is under that warranty , but nissan usa requests that rear lower links be cracked or broken in order for a nissan dealer to change them , and my car is having misalignment on rear cause of the rear lower links you can give me a call to discuss this matter at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Nissan has a extended warranty on rear lower control links and my car is under that warranty , but nissan usa requests that rear lower links be cracked or broken in order for a nissan dealer to change them , and my car is having misalignment on rear cause of the rear lower links you can give me a call to discuss this matter at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Nissan has a extended warranty on rear lower control links and my car is under that warranty , but nissan usa requests that rear lower links be cracked or broken in order for a nissan dealer to change them , and my car is having misalignment on rear cause of the rear lower links you can give me a call to discuss this matter at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570371
Recall Date: Feb 6, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’m havin transmission problems with the car it’s the 3rd transmission I had put in this an it has 70,000 miles an it’s the 3rd time paying out of pocket
Corrective Action:
I’m havin transmission problems with the car it’s the 3rd transmission I had put in this an it has 70,000 miles an it’s the 3rd time paying out of pocket
Additional Notes:
I’m havin transmission problems with the car it’s the 3rd transmission I had put in this an it has 70,000 miles an it’s the 3rd time paying out of pocket
Mfg Campaign: 11569764
Recall Date: Feb 4, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I recently purchased this vehicle from HHGreg in Tampa, Fl in May 2023. We found out it was associated with a recall regarding the brakes within 60days of having the vehicle, which Brandon Nissan took care of. My car only has 40,000 miles on it now. We bought it with only having 36,000 miles on it. Therefore, we've only driven it 4k miles. However, for the last 3 months, this car will literally shut off while driving, mainly when taking a turn. Which, as you can imagine is extremely unsafe, especially in the middle of a main intersection, which has now happened to me three times. We have had 3 mechanics look at the car, including someone from Brandon Nissan, and no one is able to figure out why the car keeps losing power. When you run a diagnostic on it, all the codes come back as passing. After sitting for a day or so, it will start back up, maybe run 24-72hrs, then it will completely power down again. The car has a brand new battery in it. The alternator is giving out the correct voltage. But something in the charging system and or electrical system is not working. There has to be a shortage or a defect in this models engine. A vehicle with this low of mileage is basically brand new and should NOT have these issues! I am paying for a car I can't even use or rely on. Very frustrated. This will be the last time I ever purchase a Nissan Vehicle.
Corrective Action:
I recently purchased this vehicle from HHGreg in Tampa, Fl in May 2023. We found out it was associated with a recall regarding the brakes within 60days of having the vehicle, which Brandon Nissan took care of. My car only has 40,000 miles on it now. We bought it with only having 36,000 miles on it. Therefore, we've only driven it 4k miles. However, for the last 3 months, this car will literally shut off while driving, mainly when taking a turn. Which, as you can imagine is extremely unsafe, especially in the middle of a main intersection, which has now happened to me three times. We have had 3 mechanics look at the car, including someone from Brandon Nissan, and no one is able to figure out why the car keeps losing power. When you run a diagnostic on it, all the codes come back as passing. After sitting for a day or so, it will start back up, maybe run 24-72hrs, then it will completely power down again. The car has a brand new battery in it. The alternator is giving out the correct voltage. But something in the charging system and or electrical system is not working. There has to be a shortage or a defect in this models engine. A vehicle with this low of mileage is basically brand new and should NOT have these issues! I am paying for a car I can't even use or rely on. Very frustrated. This will be the last time I ever purchase a Nissan Vehicle.
Additional Notes:
I recently purchased this vehicle from HHGreg in Tampa, Fl in May 2023. We found out it was associated with a recall regarding the brakes within 60days of having the vehicle, which Brandon Nissan took care of. My car only has 40,000 miles on it now. We bought it with only having 36,000 miles on it. Therefore, we've only driven it 4k miles. However, for the last 3 months, this car will literally shut off while driving, mainly when taking a turn. Which, as you can imagine is extremely unsafe, especially in the middle of a main intersection, which has now happened to me three times. We have had 3 mechanics look at the car, including someone from Brandon Nissan, and no one is able to figure out why the car keeps losing power. When you run a diagnostic on it, all the codes come back as passing. After sitting for a day or so, it will start back up, maybe run 24-72hrs, then it will completely power down again. The car has a brand new battery in it. The alternator is giving out the correct voltage. But something in the charging system and or electrical system is not working. There has to be a shortage or a defect in this models engine. A vehicle with this low of mileage is basically brand new and should NOT have these issues! I am paying for a car I can't even use or rely on. Very frustrated. This will be the last time I ever purchase a Nissan Vehicle.
Mfg Campaign: 11560003
Recall Date: Dec 13, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I recently purchased this vehicle from HHGreg in Tampa, Fl in May 2023. We found out it was associated with a recall regarding the brakes within 60days of having the vehicle, which Brandon Nissan took care of. My car only has 40,000 miles on it now. We bought it with only having 36,000 miles on it. Therefore, we've only driven it 4k miles. However, for the last 3 months, this car will literally shut off while driving, mainly when taking a turn. Which, as you can imagine is extremely unsafe, especially in the middle of a main intersection, which has now happened to me three times. We have had 3 mechanics look at the car, including someone from Brandon Nissan, and no one is able to figure out why the car keeps losing power. When you run a diagnostic on it, all the codes come back as passing. After sitting for a day or so, it will start back up, maybe run 24-72hrs, then it will completely power down again. The car has a brand new battery in it. The alternator is giving out the correct voltage. But something in the charging system and or electrical system is not working. There has to be a shortage or a defect in this models engine. A vehicle with this low of mileage is basically brand new and should NOT have these issues! I am paying for a car I can't even use or rely on. Very frustrated. This will be the last time I ever purchase a Nissan Vehicle.
Corrective Action:
I recently purchased this vehicle from HHGreg in Tampa, Fl in May 2023. We found out it was associated with a recall regarding the brakes within 60days of having the vehicle, which Brandon Nissan took care of. My car only has 40,000 miles on it now. We bought it with only having 36,000 miles on it. Therefore, we've only driven it 4k miles. However, for the last 3 months, this car will literally shut off while driving, mainly when taking a turn. Which, as you can imagine is extremely unsafe, especially in the middle of a main intersection, which has now happened to me three times. We have had 3 mechanics look at the car, including someone from Brandon Nissan, and no one is able to figure out why the car keeps losing power. When you run a diagnostic on it, all the codes come back as passing. After sitting for a day or so, it will start back up, maybe run 24-72hrs, then it will completely power down again. The car has a brand new battery in it. The alternator is giving out the correct voltage. But something in the charging system and or electrical system is not working. There has to be a shortage or a defect in this models engine. A vehicle with this low of mileage is basically brand new and should NOT have these issues! I am paying for a car I can't even use or rely on. Very frustrated. This will be the last time I ever purchase a Nissan Vehicle.
Additional Notes:
I recently purchased this vehicle from HHGreg in Tampa, Fl in May 2023. We found out it was associated with a recall regarding the brakes within 60days of having the vehicle, which Brandon Nissan took care of. My car only has 40,000 miles on it now. We bought it with only having 36,000 miles on it. Therefore, we've only driven it 4k miles. However, for the last 3 months, this car will literally shut off while driving, mainly when taking a turn. Which, as you can imagine is extremely unsafe, especially in the middle of a main intersection, which has now happened to me three times. We have had 3 mechanics look at the car, including someone from Brandon Nissan, and no one is able to figure out why the car keeps losing power. When you run a diagnostic on it, all the codes come back as passing. After sitting for a day or so, it will start back up, maybe run 24-72hrs, then it will completely power down again. The car has a brand new battery in it. The alternator is giving out the correct voltage. But something in the charging system and or electrical system is not working. There has to be a shortage or a defect in this models engine. A vehicle with this low of mileage is basically brand new and should NOT have these issues! I am paying for a car I can't even use or rely on. Very frustrated. This will be the last time I ever purchase a Nissan Vehicle.
Mfg Campaign: 11560003
Recall Date: Dec 13, 2023
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