Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 2, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
133 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Corrective Action:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Additional Notes:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Mfg Campaign: 11675488
Recall Date: Jul 22, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Corrective Action:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Additional Notes:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Mfg Campaign: 11675488
Recall Date: Jul 22, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Corrective Action:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Additional Notes:
While driving on I-75 in Atlanta about a month ago, my 2017 Nissan Maxima suddenly stopped accelerating. The engine was revving, but the car wouldn’t respond when I pressed the gas. It was unexpected and dangerous in fast-moving highway traffic. The same issue happened again on July 22, 2024, while I was driving on I-85. Both times, the car lost acceleration without warning in the moment. Before these incidents, I noticed occasional hesitation from a stop and delayed acceleration, but nothing as extreme as losing power at highway speeds. I took the car to a Nissan dealership, and they pulled a P17F1 code related to the CVT transmission. Nissan has acknowledged this issue by extending the warranty for transmission repairs in other models, but they told me my vehicle is not covered. This failure creates a serious safety risk and should not be ignored.
Mfg Campaign: 11675488
Recall Date: Jul 22, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Component Failure: CVT transmission completely failed, requires full replacement. Failed unit available for inspection. Consistent with known manufacturing defect affecting multiple Nissan models, evidenced by $400+ million in class action settlements in the USA alone. Safety Risks: Sudden acceleration loss while driving, unpredictable lurching/jerking, complete loss of forward propulsion, risk of rear-end collisions, inability to safely merge or maintain highway speeds. CVT failures occur suddenly without adequate warning. Dealer Confirmation: Younker Nissan in Renton, WA confirmed complete CVT failure requiring replacement, estimated cost $8800. Manufacturer Inspection: None. Nissan declined inspection citing mileage over 84,000-mile limit, despite known manufacturing defect and my vehicle falling within [XXX] v. Nissan settlement model years (2016-2018 Maxima). Warning Symptoms: Initial: Shuddering and jerking while on highway. Within 1 hour: Intermittent hesitation, jerking during acceleration, transmission shuddering, whining noises, slipping, intermittent check engine light Within 2 days: More of the same, but worse. Completely stopped driving it. These match documented CVT failure patterns in Nissan settlements: hesitating, stalling, jerking, lurching, shaking, juddering, premature failure. Context: This systematic manufacturing defect acknowledged through multiple Nissan settlements totaling $400+ million in trhe USA alone. Failure at 106k miles well within expected transmission lifespan for properly maintained flagship sedan. Arbitrary 84k-mile settlement limits exclude well-maintained vehicles experiencing same inherent defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Component Failure: CVT transmission completely failed, requires full replacement. Failed unit available for inspection. Consistent with known manufacturing defect affecting multiple Nissan models, evidenced by $400+ million in class action settlements in the USA alone. Safety Risks: Sudden acceleration loss while driving, unpredictable lurching/jerking, complete loss of forward propulsion, risk of rear-end collisions, inability to safely merge or maintain highway speeds. CVT failures occur suddenly without adequate warning. Dealer Confirmation: Younker Nissan in Renton, WA confirmed complete CVT failure requiring replacement, estimated cost $8800. Manufacturer Inspection: None. Nissan declined inspection citing mileage over 84,000-mile limit, despite known manufacturing defect and my vehicle falling within [XXX] v. Nissan settlement model years (2016-2018 Maxima). Warning Symptoms: Initial: Shuddering and jerking while on highway. Within 1 hour: Intermittent hesitation, jerking during acceleration, transmission shuddering, whining noises, slipping, intermittent check engine light Within 2 days: More of the same, but worse. Completely stopped driving it. These match documented CVT failure patterns in Nissan settlements: hesitating, stalling, jerking, lurching, shaking, juddering, premature failure. Context: This systematic manufacturing defect acknowledged through multiple Nissan settlements totaling $400+ million in trhe USA alone. Failure at 106k miles well within expected transmission lifespan for properly maintained flagship sedan. Arbitrary 84k-mile settlement limits exclude well-maintained vehicles experiencing same inherent defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Component Failure: CVT transmission completely failed, requires full replacement. Failed unit available for inspection. Consistent with known manufacturing defect affecting multiple Nissan models, evidenced by $400+ million in class action settlements in the USA alone. Safety Risks: Sudden acceleration loss while driving, unpredictable lurching/jerking, complete loss of forward propulsion, risk of rear-end collisions, inability to safely merge or maintain highway speeds. CVT failures occur suddenly without adequate warning. Dealer Confirmation: Younker Nissan in Renton, WA confirmed complete CVT failure requiring replacement, estimated cost $8800. Manufacturer Inspection: None. Nissan declined inspection citing mileage over 84,000-mile limit, despite known manufacturing defect and my vehicle falling within [XXX] v. Nissan settlement model years (2016-2018 Maxima). Warning Symptoms: Initial: Shuddering and jerking while on highway. Within 1 hour: Intermittent hesitation, jerking during acceleration, transmission shuddering, whining noises, slipping, intermittent check engine light Within 2 days: More of the same, but worse. Completely stopped driving it. These match documented CVT failure patterns in Nissan settlements: hesitating, stalling, jerking, lurching, shaking, juddering, premature failure. Context: This systematic manufacturing defect acknowledged through multiple Nissan settlements totaling $400+ million in trhe USA alone. Failure at 106k miles well within expected transmission lifespan for properly maintained flagship sedan. Arbitrary 84k-mile settlement limits exclude well-maintained vehicles experiencing same inherent defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671869
Recall Date: Jul 8, 2025
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The 2 A pillar molding in the front flew off while driving on the highway and the 2 rear pillar moldings in the back are loose. It is available for inspection. This is an EXTREME safety concern as I was going high speeds and part of my car detached - I am thankful that it did not hit the cars near me but that doesn't mean that when I get it replaced with the faulty issue, that the new ones will not fall off. The problem has been confirmed by the dealer. There was no warning that the parts were falling off. The car has zero body damage and has never been in a wreck before. This is a KNOWN issue with the maxima and I am disappointed that nissian knows about this, has a service bulletin (Classification: BT19-011a; Ref: NTB19-079a) on how to fix this KNOWN issue but the manufacturer refuses to take any accountability for their poor design flaws leading to a major safety concern.
Corrective Action:
The 2 A pillar molding in the front flew off while driving on the highway and the 2 rear pillar moldings in the back are loose. It is available for inspection. This is an EXTREME safety concern as I was going high speeds and part of my car detached - I am thankful that it did not hit the cars near me but that doesn't mean that when I get it replaced with the faulty issue, that the new ones will not fall off. The problem has been confirmed by the dealer. There was no warning that the parts were falling off. The car has zero body damage and has never been in a wreck before. This is a KNOWN issue with the maxima and I am disappointed that nissian knows about this, has a service bulletin (Classification: BT19-011a; Ref: NTB19-079a) on how to fix this KNOWN issue but the manufacturer refuses to take any accountability for their poor design flaws leading to a major safety concern.
Additional Notes:
The 2 A pillar molding in the front flew off while driving on the highway and the 2 rear pillar moldings in the back are loose. It is available for inspection. This is an EXTREME safety concern as I was going high speeds and part of my car detached - I am thankful that it did not hit the cars near me but that doesn't mean that when I get it replaced with the faulty issue, that the new ones will not fall off. The problem has been confirmed by the dealer. There was no warning that the parts were falling off. The car has zero body damage and has never been in a wreck before. This is a KNOWN issue with the maxima and I am disappointed that nissian knows about this, has a service bulletin (Classification: BT19-011a; Ref: NTB19-079a) on how to fix this KNOWN issue but the manufacturer refuses to take any accountability for their poor design flaws leading to a major safety concern.
Mfg Campaign: 11671780
Recall Date: Jul 7, 2025
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Failure of rear control arms
Corrective Action:
Failure of rear control arms
Additional Notes:
Failure of rear control arms
Mfg Campaign: 11662400
Recall Date: May 21, 2025
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag warning light stays on at the dashboard. Passenger air bag light indicates airbag is off when someone is actually in the seat. This is incorrect.
Corrective Action:
Airbag warning light stays on at the dashboard. Passenger air bag light indicates airbag is off when someone is actually in the seat. This is incorrect.
Additional Notes:
Airbag warning light stays on at the dashboard. Passenger air bag light indicates airbag is off when someone is actually in the seat. This is incorrect.
Mfg Campaign: 11610971
Recall Date: Aug 26, 2024
Nissan North America, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact's mother owns a 2017 Nissan Maxima equipped with Continental Tires, Tire Line: Pro Contact TX, Tire Size: 245/45/R18, DOT Number: (N/A). The contact stated that while starting the vehicle, the TPMS warning light was illuminated. The owner noticed that the passenger's side front tire was flat. The tire was replaced with the spare tire. The vehicle was taken to the local dealer, where it was confirmed that the tire tread had separated, and all four tires needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the owner to the local dealer for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 21T001000 (Tires) and 20T018000 (Tires). The DOT number was not available. The tire mileage was approximately 16,000. The vehicle failure mileage was approximately 63,458.
Corrective Action:
The contact's mother owns a 2017 Nissan Maxima equipped with Continental Tires, Tire Line: Pro Contact TX, Tire Size: 245/45/R18, DOT Number: (N/A). The contact stated that while starting the vehicle, the TPMS warning light was illuminated. The owner noticed that the passenger's side front tire was flat. The tire was replaced with the spare tire. The vehicle was taken to the local dealer, where it was confirmed that the tire tread had separated, and all four tires needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the owner to the local dealer for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 21T001000 (Tires) and 20T018000 (Tires). The DOT number was not available. The tire mileage was approximately 16,000. The vehicle failure mileage was approximately 63,458.
Additional Notes:
The contact's mother owns a 2017 Nissan Maxima equipped with Continental Tires, Tire Line: Pro Contact TX, Tire Size: 245/45/R18, DOT Number: (N/A). The contact stated that while starting the vehicle, the TPMS warning light was illuminated. The owner noticed that the passenger's side front tire was flat. The tire was replaced with the spare tire. The vehicle was taken to the local dealer, where it was confirmed that the tire tread had separated, and all four tires needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the owner to the local dealer for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 21T001000 (Tires) and 20T018000 (Tires). The DOT number was not available. The tire mileage was approximately 16,000. The vehicle failure mileage was approximately 63,458.
Mfg Campaign: 11593686
Recall Date: Jun 11, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Nissan Maxima rear roof has a serious material deterioration occurring on both passenger and driver’s side. This not only creates a vector for water intrusion, but also compromises vehicle integrity and calls into question crash/rollover certifications. Secondary effects, include electrical vehicle integrity and vectors for mold within the cabin affecting occupants health. This is a systemic problem that has been happening with Nissan Maximas (+/-5 years) and has been documented in multiple forums.
Corrective Action:
2017 Nissan Maxima rear roof has a serious material deterioration occurring on both passenger and driver’s side. This not only creates a vector for water intrusion, but also compromises vehicle integrity and calls into question crash/rollover certifications. Secondary effects, include electrical vehicle integrity and vectors for mold within the cabin affecting occupants health. This is a systemic problem that has been happening with Nissan Maximas (+/-5 years) and has been documented in multiple forums.
Additional Notes:
2017 Nissan Maxima rear roof has a serious material deterioration occurring on both passenger and driver’s side. This not only creates a vector for water intrusion, but also compromises vehicle integrity and calls into question crash/rollover certifications. Secondary effects, include electrical vehicle integrity and vectors for mold within the cabin affecting occupants health. This is a systemic problem that has been happening with Nissan Maximas (+/-5 years) and has been documented in multiple forums.
Mfg Campaign: 11590558
Recall Date: May 24, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The system that failed on my Maxima SL 2017 was the CVT transmission. It was diagnosed by Sutherlin Dealer Nissan on 4/3/24 with the code DTC P17F1 CVT Judder at the cost of $193.83. My safety & others were put at risk when my car STOP in the middle of an intersection not once but 4 times without a warning, not lights, not sounds etc. just STOP. I pressed the gas petal and the car moved slowly. After the diagnosis we were told the car may or may not stop again. We decided to look for another diagnosis & quote. On 4/10/24 the car left me stranded again crossing another intersection. Car was towed again to a certified Nissan transmission shop and left for repairs. A Nissan OEM refurbished transmission was changed, and computer was reprogrammed at Sutherlin Nissan as part of the fixing at a cost of $6,707.49. On 4/29/24 car stop sudden again. Car was towed to the previous independent transmission shop and 4 days later they stated nothing was wrong because not code related to the transmission or anything else showed, but a new battery was placed. We pick up the car again from the independent repair shop on 5/3/24, in our trip back the next day 5/4/24 from returning the 3rd rental car, the car STOP again in the middle of the road (limp mode) We waited about 45 minutes with the car on and noticed a strange noise coming from the new installed transmission and the air conditioner turned off. After turning the engine on and off the AC came back on again and car seems to come back normally. We were able to manage to take it to the Nissan Dealership with was just 15 minutes away. We left the car and waited for the diagnosis to be made on Monday 5/6/24. We were informed that same transmission code showed which means the new installed refurbished transmission was gone bad!!! and the good news was we don't have to pay for another transmission, but we must pay for labor again $2,696.
Corrective Action:
The system that failed on my Maxima SL 2017 was the CVT transmission. It was diagnosed by Sutherlin Dealer Nissan on 4/3/24 with the code DTC P17F1 CVT Judder at the cost of $193.83. My safety & others were put at risk when my car STOP in the middle of an intersection not once but 4 times without a warning, not lights, not sounds etc. just STOP. I pressed the gas petal and the car moved slowly. After the diagnosis we were told the car may or may not stop again. We decided to look for another diagnosis & quote. On 4/10/24 the car left me stranded again crossing another intersection. Car was towed again to a certified Nissan transmission shop and left for repairs. A Nissan OEM refurbished transmission was changed, and computer was reprogrammed at Sutherlin Nissan as part of the fixing at a cost of $6,707.49. On 4/29/24 car stop sudden again. Car was towed to the previous independent transmission shop and 4 days later they stated nothing was wrong because not code related to the transmission or anything else showed, but a new battery was placed. We pick up the car again from the independent repair shop on 5/3/24, in our trip back the next day 5/4/24 from returning the 3rd rental car, the car STOP again in the middle of the road (limp mode) We waited about 45 minutes with the car on and noticed a strange noise coming from the new installed transmission and the air conditioner turned off. After turning the engine on and off the AC came back on again and car seems to come back normally. We were able to manage to take it to the Nissan Dealership with was just 15 minutes away. We left the car and waited for the diagnosis to be made on Monday 5/6/24. We were informed that same transmission code showed which means the new installed refurbished transmission was gone bad!!! and the good news was we don't have to pay for another transmission, but we must pay for labor again $2,696.
Additional Notes:
The system that failed on my Maxima SL 2017 was the CVT transmission. It was diagnosed by Sutherlin Dealer Nissan on 4/3/24 with the code DTC P17F1 CVT Judder at the cost of $193.83. My safety & others were put at risk when my car STOP in the middle of an intersection not once but 4 times without a warning, not lights, not sounds etc. just STOP. I pressed the gas petal and the car moved slowly. After the diagnosis we were told the car may or may not stop again. We decided to look for another diagnosis & quote. On 4/10/24 the car left me stranded again crossing another intersection. Car was towed again to a certified Nissan transmission shop and left for repairs. A Nissan OEM refurbished transmission was changed, and computer was reprogrammed at Sutherlin Nissan as part of the fixing at a cost of $6,707.49. On 4/29/24 car stop sudden again. Car was towed to the previous independent transmission shop and 4 days later they stated nothing was wrong because not code related to the transmission or anything else showed, but a new battery was placed. We pick up the car again from the independent repair shop on 5/3/24, in our trip back the next day 5/4/24 from returning the 3rd rental car, the car STOP again in the middle of the road (limp mode) We waited about 45 minutes with the car on and noticed a strange noise coming from the new installed transmission and the air conditioner turned off. After turning the engine on and off the AC came back on again and car seems to come back normally. We were able to manage to take it to the Nissan Dealership with was just 15 minutes away. We left the car and waited for the diagnosis to be made on Monday 5/6/24. We were informed that same transmission code showed which means the new installed refurbished transmission was gone bad!!! and the good news was we don't have to pay for another transmission, but we must pay for labor again $2,696.
Mfg Campaign: 11587972
Recall Date: May 9, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear passenger pillars between passenger doors and trunk plastic trim pieces have both broken off. The plastic clips are so flimsy they broke off.
Corrective Action:
Rear passenger pillars between passenger doors and trunk plastic trim pieces have both broken off. The plastic clips are so flimsy they broke off.
Additional Notes:
Rear passenger pillars between passenger doors and trunk plastic trim pieces have both broken off. The plastic clips are so flimsy they broke off.
Mfg Campaign: 11576099
Recall Date: Mar 7, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Rear passenger pillars between passenger doors and trunk plastic trim pieces have both broken off. The plastic clips are so flimsy they broke off.
Corrective Action:
Rear passenger pillars between passenger doors and trunk plastic trim pieces have both broken off. The plastic clips are so flimsy they broke off.
Additional Notes:
Rear passenger pillars between passenger doors and trunk plastic trim pieces have both broken off. The plastic clips are so flimsy they broke off.
Mfg Campaign: 11576099
Recall Date: Mar 7, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn’t cause me to have accident.
Corrective Action:
What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn’t cause me to have accident.
Additional Notes:
What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn’t cause me to have accident.
Mfg Campaign: 11569305
Recall Date: Feb 1, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn’t cause me to have accident.
Corrective Action:
What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn’t cause me to have accident.
Additional Notes:
What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn’t cause me to have accident.
Mfg Campaign: 11569305
Recall Date: Feb 1, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Went to work and parked. It rained that day, not sure if it’s related. When I went to leave the dash airbag light stayed on. This was December 2023. There are no other issues with the car. No other warning lights. The car has 52,300 miles on it now. I just recently took it to the dealership to see about getting it fixed and was quoted $7k-11k in repairs. They told me “it’s usually the setback assembly. That could possibly fix it.” I was told the lifetime power train warranty that the dealership offers does not apply. I do have the invoice, but for some train the website is not letting me upload.
Corrective Action:
Went to work and parked. It rained that day, not sure if it’s related. When I went to leave the dash airbag light stayed on. This was December 2023. There are no other issues with the car. No other warning lights. The car has 52,300 miles on it now. I just recently took it to the dealership to see about getting it fixed and was quoted $7k-11k in repairs. They told me “it’s usually the setback assembly. That could possibly fix it.” I was told the lifetime power train warranty that the dealership offers does not apply. I do have the invoice, but for some train the website is not letting me upload.
Additional Notes:
Went to work and parked. It rained that day, not sure if it’s related. When I went to leave the dash airbag light stayed on. This was December 2023. There are no other issues with the car. No other warning lights. The car has 52,300 miles on it now. I just recently took it to the dealership to see about getting it fixed and was quoted $7k-11k in repairs. They told me “it’s usually the setback assembly. That could possibly fix it.” I was told the lifetime power train warranty that the dealership offers does not apply. I do have the invoice, but for some train the website is not letting me upload.
Mfg Campaign: 11564052
Recall Date: Jan 7, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission just stops shifting out of nowhere and has had a transmission judder code since ive owned it. The transmission shakes at acceleration about 90% of the time.
Corrective Action:
The transmission just stops shifting out of nowhere and has had a transmission judder code since ive owned it. The transmission shakes at acceleration about 90% of the time.
Additional Notes:
The transmission just stops shifting out of nowhere and has had a transmission judder code since ive owned it. The transmission shakes at acceleration about 90% of the time.
Mfg Campaign: 11561984
Recall Date: Dec 27, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don’t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don’t think enough people are reporting this issue properly, so I am because it’s dangerous.
Corrective Action:
I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don’t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don’t think enough people are reporting this issue properly, so I am because it’s dangerous.
Additional Notes:
I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don’t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don’t think enough people are reporting this issue properly, so I am because it’s dangerous.
Mfg Campaign: 11558874
Recall Date: Dec 7, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don’t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don’t think enough people are reporting this issue properly, so I am because it’s dangerous.
Corrective Action:
I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don’t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don’t think enough people are reporting this issue properly, so I am because it’s dangerous.
Additional Notes:
I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don’t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don’t think enough people are reporting this issue properly, so I am because it’s dangerous.
Mfg Campaign: 11558874
Recall Date: Dec 7, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Corrective Action:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Additional Notes:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Mfg Campaign: 11556394
Recall Date: Nov 22, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Corrective Action:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Additional Notes:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Mfg Campaign: 11556394
Recall Date: Nov 22, 2023
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Valencia, CA • 36 yrs
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