Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 2, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
133 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Corrective Action:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Additional Notes:
First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .
Mfg Campaign: 11556394
Recall Date: Nov 22, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The airbag light does not go out once the vehicle has been started and while driving.
Corrective Action:
The airbag light does not go out once the vehicle has been started and while driving.
Additional Notes:
The airbag light does not go out once the vehicle has been started and while driving.
Mfg Campaign: 11549562
Recall Date: Oct 12, 2023
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The airbag light does not go out once the vehicle has been started and while driving.
Corrective Action:
The airbag light does not go out once the vehicle has been started and while driving.
Additional Notes:
The airbag light does not go out once the vehicle has been started and while driving.
Mfg Campaign: 11549562
Recall Date: Oct 12, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car starts, but would not accelerate. Turned the car off, started 10 minutes later, car would not accelerate past 5 mph. Drove a 1/4 block turned around, car’s power steering locked up in drive way. 12 hours later car works fine, no acceleration issues. Brought to Nissan dealership, they found no issues. 2 weeks later, drove for 3-hour trip. Returned home and parked. Started car 30 minutes later, drove 10 minutes and car loses acceleration again in the middle of road/traffic. Able to park safely. Car engine would not restart, lights and hazards working. Error message on dash says incorrect key code. Called a tow, they jumped the car with a jumper pack and engine starts, car accelerates. 1 day later new battery installed, new battery in key fobs. Car is accelerating and starting now. My complaint, my belief that there is a serious design flaw with the keyless start option. Car is not detecting key while in drive every time. No indication given that batteries were low power. Safety issues - no detectable problems found by mechanics, losing acceleration while in traffic possibly due to key fob malfunction. Why is there no option for traditional key start? How can car be trusted to start/ accelerate when driving long distances, when there is no reasonable explanation for the loss of acceleration? This is not a unique issue, a number of complaints online for viewing. Videos on how to ‘fix’ by unplugging car battery. Consumers should not have to diy/disconnect car battery just to start a car.I believe this is a deeper issue with car design and is a safety issue for teen and adult drivers.
Corrective Action:
Car starts, but would not accelerate. Turned the car off, started 10 minutes later, car would not accelerate past 5 mph. Drove a 1/4 block turned around, car’s power steering locked up in drive way. 12 hours later car works fine, no acceleration issues. Brought to Nissan dealership, they found no issues. 2 weeks later, drove for 3-hour trip. Returned home and parked. Started car 30 minutes later, drove 10 minutes and car loses acceleration again in the middle of road/traffic. Able to park safely. Car engine would not restart, lights and hazards working. Error message on dash says incorrect key code. Called a tow, they jumped the car with a jumper pack and engine starts, car accelerates. 1 day later new battery installed, new battery in key fobs. Car is accelerating and starting now. My complaint, my belief that there is a serious design flaw with the keyless start option. Car is not detecting key while in drive every time. No indication given that batteries were low power. Safety issues - no detectable problems found by mechanics, losing acceleration while in traffic possibly due to key fob malfunction. Why is there no option for traditional key start? How can car be trusted to start/ accelerate when driving long distances, when there is no reasonable explanation for the loss of acceleration? This is not a unique issue, a number of complaints online for viewing. Videos on how to ‘fix’ by unplugging car battery. Consumers should not have to diy/disconnect car battery just to start a car.I believe this is a deeper issue with car design and is a safety issue for teen and adult drivers.
Additional Notes:
Car starts, but would not accelerate. Turned the car off, started 10 minutes later, car would not accelerate past 5 mph. Drove a 1/4 block turned around, car’s power steering locked up in drive way. 12 hours later car works fine, no acceleration issues. Brought to Nissan dealership, they found no issues. 2 weeks later, drove for 3-hour trip. Returned home and parked. Started car 30 minutes later, drove 10 minutes and car loses acceleration again in the middle of road/traffic. Able to park safely. Car engine would not restart, lights and hazards working. Error message on dash says incorrect key code. Called a tow, they jumped the car with a jumper pack and engine starts, car accelerates. 1 day later new battery installed, new battery in key fobs. Car is accelerating and starting now. My complaint, my belief that there is a serious design flaw with the keyless start option. Car is not detecting key while in drive every time. No indication given that batteries were low power. Safety issues - no detectable problems found by mechanics, losing acceleration while in traffic possibly due to key fob malfunction. Why is there no option for traditional key start? How can car be trusted to start/ accelerate when driving long distances, when there is no reasonable explanation for the loss of acceleration? This is not a unique issue, a number of complaints online for viewing. Videos on how to ‘fix’ by unplugging car battery. Consumers should not have to diy/disconnect car battery just to start a car.I believe this is a deeper issue with car design and is a safety issue for teen and adult drivers.
Mfg Campaign: 11548137
Recall Date: Oct 4, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Corrective Action:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Additional Notes:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Mfg Campaign: 11542592
Recall Date: Sep 5, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Corrective Action:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Additional Notes:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Mfg Campaign: 11542592
Recall Date: Sep 5, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Corrective Action:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Additional Notes:
The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.
Mfg Campaign: 11542592
Recall Date: Sep 5, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Carvana states I have open recalls on my car. However, when I check my VIN on your website it states no open recalls. I reached out to Carvana to file a complaint as I wasted 2 hours of my life taking my car to have recalls fixed when the recalls were non-existent. Carvana in turn routes me to file a complaint with you as you send them the codes for recalls. Does my car have recalls or not?
Corrective Action:
Carvana states I have open recalls on my car. However, when I check my VIN on your website it states no open recalls. I reached out to Carvana to file a complaint as I wasted 2 hours of my life taking my car to have recalls fixed when the recalls were non-existent. Carvana in turn routes me to file a complaint with you as you send them the codes for recalls. Does my car have recalls or not?
Additional Notes:
Carvana states I have open recalls on my car. However, when I check my VIN on your website it states no open recalls. I reached out to Carvana to file a complaint as I wasted 2 hours of my life taking my car to have recalls fixed when the recalls were non-existent. Carvana in turn routes me to file a complaint with you as you send them the codes for recalls. Does my car have recalls or not?
Mfg Campaign: 11540898
Recall Date: Aug 26, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Corrective Action:
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Additional Notes:
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Mfg Campaign: 11525656
Recall Date: Jun 6, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Corrective Action:
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Additional Notes:
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Mfg Campaign: 11525656
Recall Date: Jun 6, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trim between rear quarter panels and side rear windows becomes loose and not attached at one end and falls of the cars which might be a hazard for pedestrians at higher speeds.
Corrective Action:
The trim between rear quarter panels and side rear windows becomes loose and not attached at one end and falls of the cars which might be a hazard for pedestrians at higher speeds.
Additional Notes:
The trim between rear quarter panels and side rear windows becomes loose and not attached at one end and falls of the cars which might be a hazard for pedestrians at higher speeds.
Mfg Campaign: 11518901
Recall Date: Apr 25, 2023
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Driver side rear lower suspension broke while driving which caused a wheel misalignment and tire worn within few weeks. Nissan is not recalling any cars but instead they extended the warranty but only fixing the cars when the arms corrode. https://www.nissanassist.com/campaigns/certain-my-2013-2018-nissan-altima-and-certain-my-2016-2018-nissan-maxima-rear-lower-suspension-link
Corrective Action:
Driver side rear lower suspension broke while driving which caused a wheel misalignment and tire worn within few weeks. Nissan is not recalling any cars but instead they extended the warranty but only fixing the cars when the arms corrode. https://www.nissanassist.com/campaigns/certain-my-2013-2018-nissan-altima-and-certain-my-2016-2018-nissan-maxima-rear-lower-suspension-link
Additional Notes:
Driver side rear lower suspension broke while driving which caused a wheel misalignment and tire worn within few weeks. Nissan is not recalling any cars but instead they extended the warranty but only fixing the cars when the arms corrode. https://www.nissanassist.com/campaigns/certain-my-2013-2018-nissan-altima-and-certain-my-2016-2018-nissan-maxima-rear-lower-suspension-link
Mfg Campaign: 11518362
Recall Date: Apr 21, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
DRIVER AIRBAG LIGHT HAS BEEN ON FOR TWO YEARS AND DEALERSHIP STATES THAT IT WILL COST THOUSANDS OF DOLLARS TO BE REPLACED AND/OR REPAIRED. I HAVE RESEARCHED ONLINE AND THIS SEEMS TO BE A PROBLEM WITH THIS YEAR, MAKE AND MODEL AND MAY BE A CONTINUANCE OF AIRBAG ISSUES THAT WERE INCLUDED IN A RECALL PRIOR TO THIS YEAR MODEL. TODAY, I AM UNSURE AS TO WHETHER OR NOT THE AIRBAGS WILL WORK PROPERLY IN THE VEHICLE IF IT IS IN AN ACCIDENT.
Corrective Action:
DRIVER AIRBAG LIGHT HAS BEEN ON FOR TWO YEARS AND DEALERSHIP STATES THAT IT WILL COST THOUSANDS OF DOLLARS TO BE REPLACED AND/OR REPAIRED. I HAVE RESEARCHED ONLINE AND THIS SEEMS TO BE A PROBLEM WITH THIS YEAR, MAKE AND MODEL AND MAY BE A CONTINUANCE OF AIRBAG ISSUES THAT WERE INCLUDED IN A RECALL PRIOR TO THIS YEAR MODEL. TODAY, I AM UNSURE AS TO WHETHER OR NOT THE AIRBAGS WILL WORK PROPERLY IN THE VEHICLE IF IT IS IN AN ACCIDENT.
Additional Notes:
DRIVER AIRBAG LIGHT HAS BEEN ON FOR TWO YEARS AND DEALERSHIP STATES THAT IT WILL COST THOUSANDS OF DOLLARS TO BE REPLACED AND/OR REPAIRED. I HAVE RESEARCHED ONLINE AND THIS SEEMS TO BE A PROBLEM WITH THIS YEAR, MAKE AND MODEL AND MAY BE A CONTINUANCE OF AIRBAG ISSUES THAT WERE INCLUDED IN A RECALL PRIOR TO THIS YEAR MODEL. TODAY, I AM UNSURE AS TO WHETHER OR NOT THE AIRBAGS WILL WORK PROPERLY IN THE VEHICLE IF IT IS IN AN ACCIDENT.
Mfg Campaign: 11502781
Recall Date: Jan 20, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I bought the vehicle in question new and it has less than 10,000 miles. The low beam headlights have a definite line where there is no light above the line and very dim light directly in front of the vehicle( photos attached). I took the car to the dealer and was informed that this is “normal” for the Maxima and that there is no adjustment that can be made. I then sent photos to Nissan Customer Service (Case # 48013453 ) and was informed again that this is normal for that model. When driven on an unlit road, one has to run bright lights at all times to be able to safely see. I have included photos of the light pattern. The sequence is backing out of the garage and then on a dark street. Please note photo 2 where I am standing barely to the right and I am not visible above my belt line. In my opinion, If this is typical of all 2017 Nissan Maxima’s; there is a safety issue.
Corrective Action:
I bought the vehicle in question new and it has less than 10,000 miles. The low beam headlights have a definite line where there is no light above the line and very dim light directly in front of the vehicle( photos attached). I took the car to the dealer and was informed that this is “normal” for the Maxima and that there is no adjustment that can be made. I then sent photos to Nissan Customer Service (Case # 48013453 ) and was informed again that this is normal for that model. When driven on an unlit road, one has to run bright lights at all times to be able to safely see. I have included photos of the light pattern. The sequence is backing out of the garage and then on a dark street. Please note photo 2 where I am standing barely to the right and I am not visible above my belt line. In my opinion, If this is typical of all 2017 Nissan Maxima’s; there is a safety issue.
Additional Notes:
I bought the vehicle in question new and it has less than 10,000 miles. The low beam headlights have a definite line where there is no light above the line and very dim light directly in front of the vehicle( photos attached). I took the car to the dealer and was informed that this is “normal” for the Maxima and that there is no adjustment that can be made. I then sent photos to Nissan Customer Service (Case # 48013453 ) and was informed again that this is normal for that model. When driven on an unlit road, one has to run bright lights at all times to be able to safely see. I have included photos of the light pattern. The sequence is backing out of the garage and then on a dark street. Please note photo 2 where I am standing barely to the right and I am not visible above my belt line. In my opinion, If this is typical of all 2017 Nissan Maxima’s; there is a safety issue.
Mfg Campaign: 11502843
Recall Date: Jan 20, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car went full throttle by itself and would not stop.
Corrective Action:
The car went full throttle by itself and would not stop.
Additional Notes:
The car went full throttle by itself and would not stop.
Mfg Campaign: 11501852
Recall Date: Jan 15, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
About two years ago, the driver airbag light came on and has been on. We took the car to Hudson Nissan in Charleston, SC to have it repaired and were informed that we would have to replace the entire seat to replace the sensor to the tune of about $4500.00. Based on a lot of information I have been reading, there has been a recall on certain 2017 Nissan Maximas but not all of them. I believe that my car should be covered under the recall or at least covered by Nissan because the sensors are known to go bad and there is plenty of information available online about this issue.
Corrective Action:
About two years ago, the driver airbag light came on and has been on. We took the car to Hudson Nissan in Charleston, SC to have it repaired and were informed that we would have to replace the entire seat to replace the sensor to the tune of about $4500.00. Based on a lot of information I have been reading, there has been a recall on certain 2017 Nissan Maximas but not all of them. I believe that my car should be covered under the recall or at least covered by Nissan because the sensors are known to go bad and there is plenty of information available online about this issue.
Additional Notes:
About two years ago, the driver airbag light came on and has been on. We took the car to Hudson Nissan in Charleston, SC to have it repaired and were informed that we would have to replace the entire seat to replace the sensor to the tune of about $4500.00. Based on a lot of information I have been reading, there has been a recall on certain 2017 Nissan Maximas but not all of them. I believe that my car should be covered under the recall or at least covered by Nissan because the sensors are known to go bad and there is plenty of information available online about this issue.
Mfg Campaign: 11496540
Recall Date: Dec 8, 2022
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My headlights are clouded on the inside from condensation getting inside the light. Nissan says the lights are vented and the water should drain. Water drains but condensation from water has clouded my headlights.
Corrective Action:
My headlights are clouded on the inside from condensation getting inside the light. Nissan says the lights are vented and the water should drain. Water drains but condensation from water has clouded my headlights.
Additional Notes:
My headlights are clouded on the inside from condensation getting inside the light. Nissan says the lights are vented and the water should drain. Water drains but condensation from water has clouded my headlights.
Mfg Campaign: 11487378
Recall Date: Oct 1, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission went out
Corrective Action:
Transmission went out
Additional Notes:
Transmission went out
Mfg Campaign: 11482051
Recall Date: Aug 30, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car will suddenly and dramatically decelerate creating loss of control and surprising drivers around me expecting me to continue in a clear lane sometimes nearly causing me to rear-ended Car will shut off this feature automatically at times. the AEB malfunction light will illuminate. I have shared this with the dealer 2x - the response is that this isn't covered - even under my Nissan Certified extended warranty purchase
Corrective Action:
Car will suddenly and dramatically decelerate creating loss of control and surprising drivers around me expecting me to continue in a clear lane sometimes nearly causing me to rear-ended Car will shut off this feature automatically at times. the AEB malfunction light will illuminate. I have shared this with the dealer 2x - the response is that this isn't covered - even under my Nissan Certified extended warranty purchase
Additional Notes:
Car will suddenly and dramatically decelerate creating loss of control and surprising drivers around me expecting me to continue in a clear lane sometimes nearly causing me to rear-ended Car will shut off this feature automatically at times. the AEB malfunction light will illuminate. I have shared this with the dealer 2x - the response is that this isn't covered - even under my Nissan Certified extended warranty purchase
Mfg Campaign: 11477584
Recall Date: Aug 4, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I have had my 2017 Nissan Maxima since 2018. It had 29,963 miles when I purchased it. Since I have had it I put 33,000 miles on it and had all of the recommended service done on at the dealership. This would include having the transmission flushed at 32000 miles. My car currently has 62000 miles on it and the CVT transmission has been slipping and the car shudders at low speeds. I took it to the dealership and they told me that it needed to be replaced. I really feel that Nissan needs to investigate how many transmissions have issues with this low mileage. The standard warranty on the power-train is 60,000 miles, how convenient for them.
Corrective Action:
I have had my 2017 Nissan Maxima since 2018. It had 29,963 miles when I purchased it. Since I have had it I put 33,000 miles on it and had all of the recommended service done on at the dealership. This would include having the transmission flushed at 32000 miles. My car currently has 62000 miles on it and the CVT transmission has been slipping and the car shudders at low speeds. I took it to the dealership and they told me that it needed to be replaced. I really feel that Nissan needs to investigate how many transmissions have issues with this low mileage. The standard warranty on the power-train is 60,000 miles, how convenient for them.
Additional Notes:
I have had my 2017 Nissan Maxima since 2018. It had 29,963 miles when I purchased it. Since I have had it I put 33,000 miles on it and had all of the recommended service done on at the dealership. This would include having the transmission flushed at 32000 miles. My car currently has 62000 miles on it and the CVT transmission has been slipping and the car shudders at low speeds. I took it to the dealership and they told me that it needed to be replaced. I really feel that Nissan needs to investigate how many transmissions have issues with this low mileage. The standard warranty on the power-train is 60,000 miles, how convenient for them.
Mfg Campaign: 11476642
Recall Date: Jul 30, 2022
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Valencia, CA • 36 yrs
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