Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
21 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE INFOTAINMENT AND NAVIGATION SYSTEM - INCLUDING AUDIO - IS AN EXCEPTIONAL HAZARD. NISSAN NORTH AMERICA DOES NOT CARE. MULTIPLE CONVERSATIONS - AND CASES - ACROSS MULTIPLE MODEL YEARS HAVE RESULTED IN NOTHING. WHILE IN MOTION, THE AUDIO SYSTEM COMES ON, CARPLAY STARTS AND STOPS, AND THE VEHICLE IS A REGULAR DISTRACTION-LADEN, UNSAFE, UNTESTED PLATFORM FOR FAILING OWNERS. USB PORTS STOP WORKING AND SHORT OUT. SYSTEM REBOOTS. AUDIO COMES ON AT BLARING VOLUME.
Corrective Action:
THE INFOTAINMENT AND NAVIGATION SYSTEM - INCLUDING AUDIO - IS AN EXCEPTIONAL HAZARD. NISSAN NORTH AMERICA DOES NOT CARE. MULTIPLE CONVERSATIONS - AND CASES - ACROSS MULTIPLE MODEL YEARS HAVE RESULTED IN NOTHING. WHILE IN MOTION, THE AUDIO SYSTEM COMES ON, CARPLAY STARTS AND STOPS, AND THE VEHICLE IS A REGULAR DISTRACTION-LADEN, UNSAFE, UNTESTED PLATFORM FOR FAILING OWNERS. USB PORTS STOP WORKING AND SHORT OUT. SYSTEM REBOOTS. AUDIO COMES ON AT BLARING VOLUME.
Additional Notes:
THE INFOTAINMENT AND NAVIGATION SYSTEM - INCLUDING AUDIO - IS AN EXCEPTIONAL HAZARD. NISSAN NORTH AMERICA DOES NOT CARE. MULTIPLE CONVERSATIONS - AND CASES - ACROSS MULTIPLE MODEL YEARS HAVE RESULTED IN NOTHING. WHILE IN MOTION, THE AUDIO SYSTEM COMES ON, CARPLAY STARTS AND STOPS, AND THE VEHICLE IS A REGULAR DISTRACTION-LADEN, UNSAFE, UNTESTED PLATFORM FOR FAILING OWNERS. USB PORTS STOP WORKING AND SHORT OUT. SYSTEM REBOOTS. AUDIO COMES ON AT BLARING VOLUME.
Mfg Campaign: 11252568
Recall Date: Aug 31, 2019
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