Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Consumer Complaints
241 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACK UP CAMERA FAILS TO DISPLAY ON SCREEN - ALSO AFFECTS AIR CONDITIONING AND RADIO. WHEN YOU PUT THE VEHICLE INTO REVERSE, THE SCREEN REMAINS BLANK, IT DOES NOT TURN ON AT ALL - 50% OF THE TIME THE CAMERA WORKS, AND 50% OF THE TIME THE CAMERA DOES NOT WORK.
Corrective Action:
BACK UP CAMERA FAILS TO DISPLAY ON SCREEN - ALSO AFFECTS AIR CONDITIONING AND RADIO. WHEN YOU PUT THE VEHICLE INTO REVERSE, THE SCREEN REMAINS BLANK, IT DOES NOT TURN ON AT ALL - 50% OF THE TIME THE CAMERA WORKS, AND 50% OF THE TIME THE CAMERA DOES NOT WORK.
Additional Notes:
BACK UP CAMERA FAILS TO DISPLAY ON SCREEN - ALSO AFFECTS AIR CONDITIONING AND RADIO. WHEN YOU PUT THE VEHICLE INTO REVERSE, THE SCREEN REMAINS BLANK, IT DOES NOT TURN ON AT ALL - 50% OF THE TIME THE CAMERA WORKS, AND 50% OF THE TIME THE CAMERA DOES NOT WORK.
Mfg Campaign: 11259131
Recall Date: Sep 30, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN PATHFINDER. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO NISSAN OF ATHENS (4735 ATLANTA HWY, BLDG. C, ATHENS, GA 30606, 706-410-1914) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS COVERED UNDER WARRANTY AND THE CONTACT HAD TO PAY A $50 DEDUCTIBLE FOR THE REPAIR. THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WITHOUT WARNING AFTER THE REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND A FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,381. *BF CONSUMER STATED THAT VEHICLE HESITATES TO EXCEL.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN PATHFINDER. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO NISSAN OF ATHENS (4735 ATLANTA HWY, BLDG. C, ATHENS, GA 30606, 706-410-1914) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS COVERED UNDER WARRANTY AND THE CONTACT HAD TO PAY A $50 DEDUCTIBLE FOR THE REPAIR. THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WITHOUT WARNING AFTER THE REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND A FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,381. *BF CONSUMER STATED THAT VEHICLE HESITATES TO EXCEL.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN PATHFINDER. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO NISSAN OF ATHENS (4735 ATLANTA HWY, BLDG. C, ATHENS, GA 30606, 706-410-1914) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS COVERED UNDER WARRANTY AND THE CONTACT HAD TO PAY A $50 DEDUCTIBLE FOR THE REPAIR. THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WITHOUT WARNING AFTER THE REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND A FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,381. *BF CONSUMER STATED THAT VEHICLE HESITATES TO EXCEL.*JB
Mfg Campaign: 11256746
Recall Date: Sep 19, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING WITH THE CRUISE CONTROL ON GOING 72 MPH THE FEB FRONT EMERGENCY BRAKING SHUT OFF AND CAUSED THE CRUISE CONTROL TO KICK OFF ALMOST CAUSING A WRECK DUE TO THE SUDDEN DECREASE IN SPEED THE CAR BEHIND ME ALMOST REAR ENDED ME. THERE IS NO WAY TO DISABLE THE FEB AND STILL USE CRUISE CONTROL.
Corrective Action:
WHILE DRIVING WITH THE CRUISE CONTROL ON GOING 72 MPH THE FEB FRONT EMERGENCY BRAKING SHUT OFF AND CAUSED THE CRUISE CONTROL TO KICK OFF ALMOST CAUSING A WRECK DUE TO THE SUDDEN DECREASE IN SPEED THE CAR BEHIND ME ALMOST REAR ENDED ME. THERE IS NO WAY TO DISABLE THE FEB AND STILL USE CRUISE CONTROL.
Additional Notes:
WHILE DRIVING WITH THE CRUISE CONTROL ON GOING 72 MPH THE FEB FRONT EMERGENCY BRAKING SHUT OFF AND CAUSED THE CRUISE CONTROL TO KICK OFF ALMOST CAUSING A WRECK DUE TO THE SUDDEN DECREASE IN SPEED THE CAR BEHIND ME ALMOST REAR ENDED ME. THERE IS NO WAY TO DISABLE THE FEB AND STILL USE CRUISE CONTROL.
Mfg Campaign: 11241260
Recall Date: Aug 2, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING WITH THE CRUISE CONTROL ON GOING 72 MPH THE FEB FRONT EMERGENCY BRAKING SHUT OFF AND CAUSED THE CRUISE CONTROL TO KICK OFF ALMOST CAUSING A WRECK DUE TO THE SUDDEN DECREASE IN SPEED THE CAR BEHIND ME ALMOST REAR ENDED ME. THERE IS NO WAY TO DISABLE THE FEB AND STILL USE CRUISE CONTROL.
Corrective Action:
WHILE DRIVING WITH THE CRUISE CONTROL ON GOING 72 MPH THE FEB FRONT EMERGENCY BRAKING SHUT OFF AND CAUSED THE CRUISE CONTROL TO KICK OFF ALMOST CAUSING A WRECK DUE TO THE SUDDEN DECREASE IN SPEED THE CAR BEHIND ME ALMOST REAR ENDED ME. THERE IS NO WAY TO DISABLE THE FEB AND STILL USE CRUISE CONTROL.
Additional Notes:
WHILE DRIVING WITH THE CRUISE CONTROL ON GOING 72 MPH THE FEB FRONT EMERGENCY BRAKING SHUT OFF AND CAUSED THE CRUISE CONTROL TO KICK OFF ALMOST CAUSING A WRECK DUE TO THE SUDDEN DECREASE IN SPEED THE CAR BEHIND ME ALMOST REAR ENDED ME. THERE IS NO WAY TO DISABLE THE FEB AND STILL USE CRUISE CONTROL.
Mfg Campaign: 11241260
Recall Date: Aug 2, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MANY DRIVERS WHO HAS A 2015-2017 NISSAN PATHFINDER HAS BEEN HAVING AN ISSUE WITH THE COOLING FAN ASSEMBLY GOING OUT AROUND 45K MILES. NISSAN DEALERSHIPS ARE SAYING THIS IS A TYPICAL ISSUES BECAUSE OF THE TYPE OF FANS THAT ARE ORGINALLY INSTALLED. I THINK IT IS HORRIBLE TO MAKE AN CONSUMER PAY $900 FOR A MANUFACTURING ISSUE THAT CAUSES THE CAR TO SHAKE AND RATTLE BADLY WHILE MAKING A VERY LOUD WHILE THE A/C IS ON AND GETS WORSE WHEN THE VEHICLE IS IDLE WHETHER THE A/C IS ON OR NOT. NOTHING ABOUT THAT SOUNDS SAFE OR FAIR. I LIVE IN MISSISSIPPI WHERE THE TEMPERATURE IS VERY HIGH AND SHOULDN'T HAVE TO DRIVE IN HORRIBLE CONDITION DUE TO AM ENGINEER DEFAULT.
Corrective Action:
MANY DRIVERS WHO HAS A 2015-2017 NISSAN PATHFINDER HAS BEEN HAVING AN ISSUE WITH THE COOLING FAN ASSEMBLY GOING OUT AROUND 45K MILES. NISSAN DEALERSHIPS ARE SAYING THIS IS A TYPICAL ISSUES BECAUSE OF THE TYPE OF FANS THAT ARE ORGINALLY INSTALLED. I THINK IT IS HORRIBLE TO MAKE AN CONSUMER PAY $900 FOR A MANUFACTURING ISSUE THAT CAUSES THE CAR TO SHAKE AND RATTLE BADLY WHILE MAKING A VERY LOUD WHILE THE A/C IS ON AND GETS WORSE WHEN THE VEHICLE IS IDLE WHETHER THE A/C IS ON OR NOT. NOTHING ABOUT THAT SOUNDS SAFE OR FAIR. I LIVE IN MISSISSIPPI WHERE THE TEMPERATURE IS VERY HIGH AND SHOULDN'T HAVE TO DRIVE IN HORRIBLE CONDITION DUE TO AM ENGINEER DEFAULT.
Additional Notes:
MANY DRIVERS WHO HAS A 2015-2017 NISSAN PATHFINDER HAS BEEN HAVING AN ISSUE WITH THE COOLING FAN ASSEMBLY GOING OUT AROUND 45K MILES. NISSAN DEALERSHIPS ARE SAYING THIS IS A TYPICAL ISSUES BECAUSE OF THE TYPE OF FANS THAT ARE ORGINALLY INSTALLED. I THINK IT IS HORRIBLE TO MAKE AN CONSUMER PAY $900 FOR A MANUFACTURING ISSUE THAT CAUSES THE CAR TO SHAKE AND RATTLE BADLY WHILE MAKING A VERY LOUD WHILE THE A/C IS ON AND GETS WORSE WHEN THE VEHICLE IS IDLE WHETHER THE A/C IS ON OR NOT. NOTHING ABOUT THAT SOUNDS SAFE OR FAIR. I LIVE IN MISSISSIPPI WHERE THE TEMPERATURE IS VERY HIGH AND SHOULDN'T HAVE TO DRIVE IN HORRIBLE CONDITION DUE TO AM ENGINEER DEFAULT.
Mfg Campaign: 11235219
Recall Date: Jul 27, 2019
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OCCASIONALLY, THE NAVIGATION SCREEN GOES BLANK WHEN THE VEHICLE IS PUT ON DRIVE AND STAYS BLANK FOR A FEW MINUTES WHILE THE VEHICLE IS STILL MOVING AND THE RADIO STATION STILL ON AND TALKING AS NORMAL. THIS HAPPENS OCCASIONALLY, MOST RECENTLY JULY 5, 2019 AND HAS OCCURRED IN 2018 SEVERAL TIMES.
Corrective Action:
OCCASIONALLY, THE NAVIGATION SCREEN GOES BLANK WHEN THE VEHICLE IS PUT ON DRIVE AND STAYS BLANK FOR A FEW MINUTES WHILE THE VEHICLE IS STILL MOVING AND THE RADIO STATION STILL ON AND TALKING AS NORMAL. THIS HAPPENS OCCASIONALLY, MOST RECENTLY JULY 5, 2019 AND HAS OCCURRED IN 2018 SEVERAL TIMES.
Additional Notes:
OCCASIONALLY, THE NAVIGATION SCREEN GOES BLANK WHEN THE VEHICLE IS PUT ON DRIVE AND STAYS BLANK FOR A FEW MINUTES WHILE THE VEHICLE IS STILL MOVING AND THE RADIO STATION STILL ON AND TALKING AS NORMAL. THIS HAPPENS OCCASIONALLY, MOST RECENTLY JULY 5, 2019 AND HAS OCCURRED IN 2018 SEVERAL TIMES.
Mfg Campaign: 11235223
Recall Date: Jul 27, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE COOLING FAN STARTING MAKING LOUD NOISE. VEHICLE WAS STATIONARY WHEN IT HAPPENED. ONLY HAPPENS WHEN A/C IS ON. SINCE IT STARTED IT HAS NOT GONE AWAY. WAS TOLD THE FAN BEARING IS DAMAGED.
Corrective Action:
ENGINE COOLING FAN STARTING MAKING LOUD NOISE. VEHICLE WAS STATIONARY WHEN IT HAPPENED. ONLY HAPPENS WHEN A/C IS ON. SINCE IT STARTED IT HAS NOT GONE AWAY. WAS TOLD THE FAN BEARING IS DAMAGED.
Additional Notes:
ENGINE COOLING FAN STARTING MAKING LOUD NOISE. VEHICLE WAS STATIONARY WHEN IT HAPPENED. ONLY HAPPENS WHEN A/C IS ON. SINCE IT STARTED IT HAS NOT GONE AWAY. WAS TOLD THE FAN BEARING IS DAMAGED.
Mfg Campaign: 11233704
Recall Date: Jul 21, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INSTRUMENT ELECTRICAL PANEL TURNS OFF AND ON. WORKING INTERMITTENTLY RADIO, DISPLAY SCREEN, AC, BACK UP CAMERA. WHILE DRIVING RADIO AND DISPLAY SCREEN WILL RESTART AS IT DOES WHEN YOU FIRST START THE VEHICLE.
Corrective Action:
INSTRUMENT ELECTRICAL PANEL TURNS OFF AND ON. WORKING INTERMITTENTLY RADIO, DISPLAY SCREEN, AC, BACK UP CAMERA. WHILE DRIVING RADIO AND DISPLAY SCREEN WILL RESTART AS IT DOES WHEN YOU FIRST START THE VEHICLE.
Additional Notes:
INSTRUMENT ELECTRICAL PANEL TURNS OFF AND ON. WORKING INTERMITTENTLY RADIO, DISPLAY SCREEN, AC, BACK UP CAMERA. WHILE DRIVING RADIO AND DISPLAY SCREEN WILL RESTART AS IT DOES WHEN YOU FIRST START THE VEHICLE.
Mfg Campaign: 11232950
Recall Date: Jul 17, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Corrective Action:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Additional Notes:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Mfg Campaign: 11232200
Recall Date: Jul 16, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Corrective Action:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Additional Notes:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Mfg Campaign: 11232200
Recall Date: Jul 16, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Corrective Action:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Additional Notes:
THE ENGINE COOLING FAN CLUTCH ASSEMBLY FAILED AT 47,822 AND IT SOUNDED LIKE RAPID FIRE GOING OFF IN THE FRONT GRILL. THE IPDM WAS REPLACED ON THIS VEHICLE ON 04_10_2019, WITH RIGHT AT 50,000 MILES. VEHICLE WAS TOWED IN AND WOULDN'T TURN OFF. CREST NISSAN IN FRISCO, TX PULLED BOTH BATTERY CABLES, AND THEN PULLED THE WIRING HARNESS OUT OF THE BACK OF THE IPDM MODULE. THEY REPLACED THE IPDM MODULE AT THIS TIME. AFTER THEY DID THIS IS WHEN THE FOLLOWING ISSUES STARTED OCCURRING. WE BACK OUT, TURN THE WHEELS TO THE LEFT OR RIGHT, AND THEN PLACE THE VEHICLE IN DRIVE. AT THIS POINT WE HAVE TURNED THE WHEELS BACK TO A CENTER POSITION AND GO TO ACCELERATE TO MOVE FORWARD. THE ENGINE RPM DOESN'T INCREASE AND THE VEHICLE WILL NOT MOVE. THE TRUCK IS RUNNING, BUT NOTHING HAPPENS. AFTER 3-5 SECONDS, THE TRUCKS ACCELERATOR PEDAL WILL ENGAGE AND THE TRUCK WILL PROCCED FORWARD. OVER 70% OF THE TIME, AFTER THIS OCCURS, THE TRUCK EXHIBITS A LOSS OF POWER AND A LOUD "ROAR" COMING FROM THE ENGINE COMPARTMENT. IF YOU PULL INTO A PARKING LOT, TURN THE TRUCK OFF, AND GO INSIDE FOR A FEW MINUTES, THE TRUCK WILL START RIGHT UP AND THE LOUD "ROAR" IS NOW GONE. HOWEVER, THERE ARE TIMES WHEN YOU GO TO START THE VEHICLE (USING THE START/STOP BUTTON ON THE DASH) AND THE ENGINE SOUNDS LIKE IT TURNS HALF A ROTATION, AND THEN STOPS. APPROXIMATELY 1 - 1.5 SECONDS LATER, THE ENGINE WILL CONTINUE TO TURN OVER AND THE TRUCK WILL START. THE TECHNICIANS AT CREST NISSAN ORIGINALLY TOLD US THAT THEY COULDN'T FIND THE ISSUE AND THAT OUR VEHICLE WAS READY FOR PICKUP ON 07/11. MY WIFE AND I WENT TO THE DEALER, GOT INTO THE TRUCK, AND WITHIN FIVE MINUTES DUPLICATED THE PROBLEM. WE WENT BACK INTO THE SERVICE DEPARTMENT, ASKED BILLY TO RIDE WITH US AND HE SAW THE PROBLEM. HE THEN KEPT THE VEHICLE AND SHOWED THE TECHNICIANS IN THE MORNING. WE STILL DON'T HAVE OUR TRUCK BACK AND THEY DON'T KNOW WHAT TO DO TO FIX.
Mfg Campaign: 11232200
Recall Date: Jul 16, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
START UP MY NISSAN PATHFINDER 2017 AND START DRIVING ON THE STREET. THEN I TURN ON MY A/C AND THEN I HEARD LOUD NOISE COMING FROM MY ENGINE. IT SOUND LIKE SOMETHING WAS LOOSE AND HITTING AGAINST SOMETHING IN THE ENGINE COMPARTMENT. I PULL OVER TO SEE WHAT WAS GOING ON. IT SEEM LIKE THE COOLING FAN WAS LOOSING AND WOBBLING. I DID SOME RESEARCH AND TURN OUT TO A COMMON ISSUE FOR NISSAN PATHFINDER 2014-2017 FROM 30K TO 50K MILES. IT FEEL REALLY UNSAFE DRIVING WITH FAULTY COOLING FAN.
Corrective Action:
START UP MY NISSAN PATHFINDER 2017 AND START DRIVING ON THE STREET. THEN I TURN ON MY A/C AND THEN I HEARD LOUD NOISE COMING FROM MY ENGINE. IT SOUND LIKE SOMETHING WAS LOOSE AND HITTING AGAINST SOMETHING IN THE ENGINE COMPARTMENT. I PULL OVER TO SEE WHAT WAS GOING ON. IT SEEM LIKE THE COOLING FAN WAS LOOSING AND WOBBLING. I DID SOME RESEARCH AND TURN OUT TO A COMMON ISSUE FOR NISSAN PATHFINDER 2014-2017 FROM 30K TO 50K MILES. IT FEEL REALLY UNSAFE DRIVING WITH FAULTY COOLING FAN.
Additional Notes:
START UP MY NISSAN PATHFINDER 2017 AND START DRIVING ON THE STREET. THEN I TURN ON MY A/C AND THEN I HEARD LOUD NOISE COMING FROM MY ENGINE. IT SOUND LIKE SOMETHING WAS LOOSE AND HITTING AGAINST SOMETHING IN THE ENGINE COMPARTMENT. I PULL OVER TO SEE WHAT WAS GOING ON. IT SEEM LIKE THE COOLING FAN WAS LOOSING AND WOBBLING. I DID SOME RESEARCH AND TURN OUT TO A COMMON ISSUE FOR NISSAN PATHFINDER 2014-2017 FROM 30K TO 50K MILES. IT FEEL REALLY UNSAFE DRIVING WITH FAULTY COOLING FAN.
Mfg Campaign: 11231177
Recall Date: Jul 11, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN PATHFINDER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE DECELERATED AND POWERED DOWN IN THE MIDDLE OF TRAFFIC. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND COASTED TO THE SHOULDER. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO CASPER NISSAN (111 SE WYOMING BLVD, CASPER, WY 82609, (307) 462-5260). THE DEALER DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 46,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN PATHFINDER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE DECELERATED AND POWERED DOWN IN THE MIDDLE OF TRAFFIC. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND COASTED TO THE SHOULDER. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO CASPER NISSAN (111 SE WYOMING BLVD, CASPER, WY 82609, (307) 462-5260). THE DEALER DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 46,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN PATHFINDER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE DECELERATED AND POWERED DOWN IN THE MIDDLE OF TRAFFIC. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND COASTED TO THE SHOULDER. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO CASPER NISSAN (111 SE WYOMING BLVD, CASPER, WY 82609, (307) 462-5260). THE DEALER DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 46,000.
Mfg Campaign: 11230542
Recall Date: Jul 9, 2019
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE HER HUSBAND WAS CROSSING AN INTERSECTION AT 35 MPH, ANOTHER VEHICLE WAS DRIVING RECKLESS AND DROVE PAST A LEFT TURN STOP LIGHT CAUSING THAT VEHICLE TO CRASH INTO THE PASSENGER SIDE OF THE VEHICLE. ON IMPACT, THE VEHICLE'S AIR BAGS FAILED TO DEPLOY, NO WARNING LIGHTS ILLUMINATED EITHER. THE DRIVER SUSTAINED INJURIES TO HIS NECK, BACK, LEFT ELBOW AND BOTH KNEES. THE FRONT PASSENGER SUSTAINED NECK, BACK AND LEFT SHOULDER INJURIES. BOTH PARTIES WERE TAKEN TO THE HOSPITAL WHERE THEY WERE TREATED FOR THEIR INJURIES. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE HER HUSBAND WAS CROSSING AN INTERSECTION AT 35 MPH, ANOTHER VEHICLE WAS DRIVING RECKLESS AND DROVE PAST A LEFT TURN STOP LIGHT CAUSING THAT VEHICLE TO CRASH INTO THE PASSENGER SIDE OF THE VEHICLE. ON IMPACT, THE VEHICLE'S AIR BAGS FAILED TO DEPLOY, NO WARNING LIGHTS ILLUMINATED EITHER. THE DRIVER SUSTAINED INJURIES TO HIS NECK, BACK, LEFT ELBOW AND BOTH KNEES. THE FRONT PASSENGER SUSTAINED NECK, BACK AND LEFT SHOULDER INJURIES. BOTH PARTIES WERE TAKEN TO THE HOSPITAL WHERE THEY WERE TREATED FOR THEIR INJURIES. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE HER HUSBAND WAS CROSSING AN INTERSECTION AT 35 MPH, ANOTHER VEHICLE WAS DRIVING RECKLESS AND DROVE PAST A LEFT TURN STOP LIGHT CAUSING THAT VEHICLE TO CRASH INTO THE PASSENGER SIDE OF THE VEHICLE. ON IMPACT, THE VEHICLE'S AIR BAGS FAILED TO DEPLOY, NO WARNING LIGHTS ILLUMINATED EITHER. THE DRIVER SUSTAINED INJURIES TO HIS NECK, BACK, LEFT ELBOW AND BOTH KNEES. THE FRONT PASSENGER SUSTAINED NECK, BACK AND LEFT SHOULDER INJURIES. BOTH PARTIES WERE TAKEN TO THE HOSPITAL WHERE THEY WERE TREATED FOR THEIR INJURIES. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
Mfg Campaign: 11228939
Recall Date: Jul 2, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE WAS RECALLED. THE RECALLED PARTS WERE SUPPOSEDLY FIXED. THE VEHICLE BLEW UP ON JANUARY 25TH 2019 THE SAME DAY IS WHAT PICKED UP FROM THE DEALERSHIP AFTER BEING "REPAIRED."
Corrective Action:
THE VEHICLE WAS RECALLED. THE RECALLED PARTS WERE SUPPOSEDLY FIXED. THE VEHICLE BLEW UP ON JANUARY 25TH 2019 THE SAME DAY IS WHAT PICKED UP FROM THE DEALERSHIP AFTER BEING "REPAIRED."
Additional Notes:
THE VEHICLE WAS RECALLED. THE RECALLED PARTS WERE SUPPOSEDLY FIXED. THE VEHICLE BLEW UP ON JANUARY 25TH 2019 THE SAME DAY IS WHAT PICKED UP FROM THE DEALERSHIP AFTER BEING "REPAIRED."
Mfg Campaign: 11222842
Recall Date: Jun 27, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
RADIATOR FAN OVERHEATS AND RATTLES WHILE DRIVING AND STATIONARY WHEN A/C IS ON AND WHEN A/C TURNS OFF. ON CITY STREETS AND HIGHWAYS.
Corrective Action:
RADIATOR FAN OVERHEATS AND RATTLES WHILE DRIVING AND STATIONARY WHEN A/C IS ON AND WHEN A/C TURNS OFF. ON CITY STREETS AND HIGHWAYS.
Additional Notes:
RADIATOR FAN OVERHEATS AND RATTLES WHILE DRIVING AND STATIONARY WHEN A/C IS ON AND WHEN A/C TURNS OFF. ON CITY STREETS AND HIGHWAYS.
Mfg Campaign: 11221338
Recall Date: Jun 19, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BEARINGS ON ELECTRIC FANS GOING OUT CHECKED THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH FANS. MAKES A LOUD CLICKING NOISE WHEN ENGINE GETS TO RUNNING TEMP
Corrective Action:
BEARINGS ON ELECTRIC FANS GOING OUT CHECKED THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH FANS. MAKES A LOUD CLICKING NOISE WHEN ENGINE GETS TO RUNNING TEMP
Additional Notes:
BEARINGS ON ELECTRIC FANS GOING OUT CHECKED THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH FANS. MAKES A LOUD CLICKING NOISE WHEN ENGINE GETS TO RUNNING TEMP
Mfg Campaign: 11217661
Recall Date: Jun 3, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LOUD KNOCKING NOICE COMING FROM ENGINE, AFTER RESEARCH AND DEALER CHECKUP IT APPEARS TO BE A VERY COMMON PROBLEM FOR THESE 2014-2018 PATHFINDERS. THE PROBLEM TYPICALLY OCCURS AROUND 50-60K MILES WHICH IS OUTSIDE OF THE MANUFACTURES WARRANTY. MINE BEGAN AROUND 50K, ANYTIME MY ENGINE GETS HOT AND BOTH FANS KICK ON THE COOLING FAN ASSEMBLY STARTS VIOLENTLY VIBRATING (I HAVE VIDEO WITH SOUND). THE ONLY WAY TO STOP THE VIBRATING IS TO TURN OFF THE A/C WHICH IN OUR TEXAS SUMMER HEAT REACHING OVER 100 DEGREES IS UNREALISTIC CONSIDERING I USE THIS AS A FAMILY VEHICLE. IF YOU LOOK AT ALL OF THE COMPLAINTS REPORTED YOU AND DO A SIMPLE GOOGLE SEARCH YOU WILL SEE THIS IS A VERY COMMON PROBLEM AND NISSAN IS FULLY AWARE OF IT AND IN MY OPINION SHOULD BE LIABLE FOR INSTALLING A FAULTY FAN. I WAS QUOTED $950 TO REPLACE THE BAD COOLING FAN ASSEMBLY PART BY THE DEALERSHIP. IT IS MY SINCERE HOPES THAT A FULL INVESTIGATION IS DONE AND A RECALL IS ISSUED FOR THE NUMBER ONE COMPLAINT WITH THIS VEHICLE.
Corrective Action:
LOUD KNOCKING NOICE COMING FROM ENGINE, AFTER RESEARCH AND DEALER CHECKUP IT APPEARS TO BE A VERY COMMON PROBLEM FOR THESE 2014-2018 PATHFINDERS. THE PROBLEM TYPICALLY OCCURS AROUND 50-60K MILES WHICH IS OUTSIDE OF THE MANUFACTURES WARRANTY. MINE BEGAN AROUND 50K, ANYTIME MY ENGINE GETS HOT AND BOTH FANS KICK ON THE COOLING FAN ASSEMBLY STARTS VIOLENTLY VIBRATING (I HAVE VIDEO WITH SOUND). THE ONLY WAY TO STOP THE VIBRATING IS TO TURN OFF THE A/C WHICH IN OUR TEXAS SUMMER HEAT REACHING OVER 100 DEGREES IS UNREALISTIC CONSIDERING I USE THIS AS A FAMILY VEHICLE. IF YOU LOOK AT ALL OF THE COMPLAINTS REPORTED YOU AND DO A SIMPLE GOOGLE SEARCH YOU WILL SEE THIS IS A VERY COMMON PROBLEM AND NISSAN IS FULLY AWARE OF IT AND IN MY OPINION SHOULD BE LIABLE FOR INSTALLING A FAULTY FAN. I WAS QUOTED $950 TO REPLACE THE BAD COOLING FAN ASSEMBLY PART BY THE DEALERSHIP. IT IS MY SINCERE HOPES THAT A FULL INVESTIGATION IS DONE AND A RECALL IS ISSUED FOR THE NUMBER ONE COMPLAINT WITH THIS VEHICLE.
Additional Notes:
LOUD KNOCKING NOICE COMING FROM ENGINE, AFTER RESEARCH AND DEALER CHECKUP IT APPEARS TO BE A VERY COMMON PROBLEM FOR THESE 2014-2018 PATHFINDERS. THE PROBLEM TYPICALLY OCCURS AROUND 50-60K MILES WHICH IS OUTSIDE OF THE MANUFACTURES WARRANTY. MINE BEGAN AROUND 50K, ANYTIME MY ENGINE GETS HOT AND BOTH FANS KICK ON THE COOLING FAN ASSEMBLY STARTS VIOLENTLY VIBRATING (I HAVE VIDEO WITH SOUND). THE ONLY WAY TO STOP THE VIBRATING IS TO TURN OFF THE A/C WHICH IN OUR TEXAS SUMMER HEAT REACHING OVER 100 DEGREES IS UNREALISTIC CONSIDERING I USE THIS AS A FAMILY VEHICLE. IF YOU LOOK AT ALL OF THE COMPLAINTS REPORTED YOU AND DO A SIMPLE GOOGLE SEARCH YOU WILL SEE THIS IS A VERY COMMON PROBLEM AND NISSAN IS FULLY AWARE OF IT AND IN MY OPINION SHOULD BE LIABLE FOR INSTALLING A FAULTY FAN. I WAS QUOTED $950 TO REPLACE THE BAD COOLING FAN ASSEMBLY PART BY THE DEALERSHIP. IT IS MY SINCERE HOPES THAT A FULL INVESTIGATION IS DONE AND A RECALL IS ISSUED FOR THE NUMBER ONE COMPLAINT WITH THIS VEHICLE.
Mfg Campaign: 11208524
Recall Date: May 19, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOUD KNOCKING NOICE COMING FROM ENGINE, AFTER RESEARCH AND DEALER CHECKUP IT APPEARS TO BE A VERY COMMON PROBLEM FOR THESE 2014-2018 PATHFINDERS. THE PROBLEM TYPICALLY OCCURS AROUND 50-60K MILES WHICH IS OUTSIDE OF THE MANUFACTURES WARRANTY. MINE BEGAN AROUND 50K, ANYTIME MY ENGINE GETS HOT AND BOTH FANS KICK ON THE COOLING FAN ASSEMBLY STARTS VIOLENTLY VIBRATING (I HAVE VIDEO WITH SOUND). THE ONLY WAY TO STOP THE VIBRATING IS TO TURN OFF THE A/C WHICH IN OUR TEXAS SUMMER HEAT REACHING OVER 100 DEGREES IS UNREALISTIC CONSIDERING I USE THIS AS A FAMILY VEHICLE. IF YOU LOOK AT ALL OF THE COMPLAINTS REPORTED YOU AND DO A SIMPLE GOOGLE SEARCH YOU WILL SEE THIS IS A VERY COMMON PROBLEM AND NISSAN IS FULLY AWARE OF IT AND IN MY OPINION SHOULD BE LIABLE FOR INSTALLING A FAULTY FAN. I WAS QUOTED $950 TO REPLACE THE BAD COOLING FAN ASSEMBLY PART BY THE DEALERSHIP. IT IS MY SINCERE HOPES THAT A FULL INVESTIGATION IS DONE AND A RECALL IS ISSUED FOR THE NUMBER ONE COMPLAINT WITH THIS VEHICLE.
Corrective Action:
LOUD KNOCKING NOICE COMING FROM ENGINE, AFTER RESEARCH AND DEALER CHECKUP IT APPEARS TO BE A VERY COMMON PROBLEM FOR THESE 2014-2018 PATHFINDERS. THE PROBLEM TYPICALLY OCCURS AROUND 50-60K MILES WHICH IS OUTSIDE OF THE MANUFACTURES WARRANTY. MINE BEGAN AROUND 50K, ANYTIME MY ENGINE GETS HOT AND BOTH FANS KICK ON THE COOLING FAN ASSEMBLY STARTS VIOLENTLY VIBRATING (I HAVE VIDEO WITH SOUND). THE ONLY WAY TO STOP THE VIBRATING IS TO TURN OFF THE A/C WHICH IN OUR TEXAS SUMMER HEAT REACHING OVER 100 DEGREES IS UNREALISTIC CONSIDERING I USE THIS AS A FAMILY VEHICLE. IF YOU LOOK AT ALL OF THE COMPLAINTS REPORTED YOU AND DO A SIMPLE GOOGLE SEARCH YOU WILL SEE THIS IS A VERY COMMON PROBLEM AND NISSAN IS FULLY AWARE OF IT AND IN MY OPINION SHOULD BE LIABLE FOR INSTALLING A FAULTY FAN. I WAS QUOTED $950 TO REPLACE THE BAD COOLING FAN ASSEMBLY PART BY THE DEALERSHIP. IT IS MY SINCERE HOPES THAT A FULL INVESTIGATION IS DONE AND A RECALL IS ISSUED FOR THE NUMBER ONE COMPLAINT WITH THIS VEHICLE.
Additional Notes:
LOUD KNOCKING NOICE COMING FROM ENGINE, AFTER RESEARCH AND DEALER CHECKUP IT APPEARS TO BE A VERY COMMON PROBLEM FOR THESE 2014-2018 PATHFINDERS. THE PROBLEM TYPICALLY OCCURS AROUND 50-60K MILES WHICH IS OUTSIDE OF THE MANUFACTURES WARRANTY. MINE BEGAN AROUND 50K, ANYTIME MY ENGINE GETS HOT AND BOTH FANS KICK ON THE COOLING FAN ASSEMBLY STARTS VIOLENTLY VIBRATING (I HAVE VIDEO WITH SOUND). THE ONLY WAY TO STOP THE VIBRATING IS TO TURN OFF THE A/C WHICH IN OUR TEXAS SUMMER HEAT REACHING OVER 100 DEGREES IS UNREALISTIC CONSIDERING I USE THIS AS A FAMILY VEHICLE. IF YOU LOOK AT ALL OF THE COMPLAINTS REPORTED YOU AND DO A SIMPLE GOOGLE SEARCH YOU WILL SEE THIS IS A VERY COMMON PROBLEM AND NISSAN IS FULLY AWARE OF IT AND IN MY OPINION SHOULD BE LIABLE FOR INSTALLING A FAULTY FAN. I WAS QUOTED $950 TO REPLACE THE BAD COOLING FAN ASSEMBLY PART BY THE DEALERSHIP. IT IS MY SINCERE HOPES THAT A FULL INVESTIGATION IS DONE AND A RECALL IS ISSUED FOR THE NUMBER ONE COMPLAINT WITH THIS VEHICLE.
Mfg Campaign: 11208524
Recall Date: May 19, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FAULTY TRANSMISSION CAME OUT OF PARK. STATIONARY. DRIVE WAY.
Corrective Action:
FAULTY TRANSMISSION CAME OUT OF PARK. STATIONARY. DRIVE WAY.
Additional Notes:
FAULTY TRANSMISSION CAME OUT OF PARK. STATIONARY. DRIVE WAY.
Mfg Campaign: 11207123
Recall Date: May 12, 2019
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