Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Consumer Complaints
110 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Our vehicle has 22,000 miles and the air bag sensor on the front passenger side has malfunctioned. The passenger air bag light stays on and flashes on the dash board. After being diagnosed at a local car shop they advised the vehicle would be unsafe for a passenger to sit on that side and even with weight distributed on the seat, light stays on indicating the no airbag. As the vehicle does not have much mileage this has become a huge safety concern for myself and family. We would like to acknowledge that this is a defect of the vehicle and hope for a proposed recall for safety.
Corrective Action:
Our vehicle has 22,000 miles and the air bag sensor on the front passenger side has malfunctioned. The passenger air bag light stays on and flashes on the dash board. After being diagnosed at a local car shop they advised the vehicle would be unsafe for a passenger to sit on that side and even with weight distributed on the seat, light stays on indicating the no airbag. As the vehicle does not have much mileage this has become a huge safety concern for myself and family. We would like to acknowledge that this is a defect of the vehicle and hope for a proposed recall for safety.
Additional Notes:
Our vehicle has 22,000 miles and the air bag sensor on the front passenger side has malfunctioned. The passenger air bag light stays on and flashes on the dash board. After being diagnosed at a local car shop they advised the vehicle would be unsafe for a passenger to sit on that side and even with weight distributed on the seat, light stays on indicating the no airbag. As the vehicle does not have much mileage this has become a huge safety concern for myself and family. We would like to acknowledge that this is a defect of the vehicle and hope for a proposed recall for safety.
Mfg Campaign: 11465915
Recall Date: May 24, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Corrective Action:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Additional Notes:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Mfg Campaign: 11453346
Recall Date: Feb 22, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Corrective Action:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Additional Notes:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Mfg Campaign: 11453346
Recall Date: Feb 22, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Corrective Action:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Additional Notes:
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Mfg Campaign: 11453346
Recall Date: Feb 22, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Light comes on and stays on...Checking for recalls seeing if our vehicle could have same problem with brake fluid leaking on internal circuit board and possible fire danger. Also, several times our PATHFINDER will lose power or act as if you have shifted the transmission into neutral. This has happened at speeds from 30mph to 60 mph. Stalls and then after a few seconds it will resume speed.
Corrective Action:
ABS Light comes on and stays on...Checking for recalls seeing if our vehicle could have same problem with brake fluid leaking on internal circuit board and possible fire danger. Also, several times our PATHFINDER will lose power or act as if you have shifted the transmission into neutral. This has happened at speeds from 30mph to 60 mph. Stalls and then after a few seconds it will resume speed.
Additional Notes:
ABS Light comes on and stays on...Checking for recalls seeing if our vehicle could have same problem with brake fluid leaking on internal circuit board and possible fire danger. Also, several times our PATHFINDER will lose power or act as if you have shifted the transmission into neutral. This has happened at speeds from 30mph to 60 mph. Stalls and then after a few seconds it will resume speed.
Mfg Campaign: 11453357
Recall Date: Feb 22, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS Light comes on and stays on...Checking for recalls seeing if our vehicle could have same problem with brake fluid leaking on internal circuit board and possible fire danger. Also, several times our PATHFINDER will lose power or act as if you have shifted the transmission into neutral. This has happened at speeds from 30mph to 60 mph. Stalls and then after a few seconds it will resume speed.
Corrective Action:
ABS Light comes on and stays on...Checking for recalls seeing if our vehicle could have same problem with brake fluid leaking on internal circuit board and possible fire danger. Also, several times our PATHFINDER will lose power or act as if you have shifted the transmission into neutral. This has happened at speeds from 30mph to 60 mph. Stalls and then after a few seconds it will resume speed.
Additional Notes:
ABS Light comes on and stays on...Checking for recalls seeing if our vehicle could have same problem with brake fluid leaking on internal circuit board and possible fire danger. Also, several times our PATHFINDER will lose power or act as if you have shifted the transmission into neutral. This has happened at speeds from 30mph to 60 mph. Stalls and then after a few seconds it will resume speed.
Mfg Campaign: 11453357
Recall Date: Feb 22, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Corrective Action:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Additional Notes:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Mfg Campaign: 11451298
Recall Date: Feb 9, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Corrective Action:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Additional Notes:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Mfg Campaign: 11451298
Recall Date: Feb 9, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Corrective Action:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Additional Notes:
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Mfg Campaign: 11451298
Recall Date: Feb 9, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Warning light, traction control warning light, and emergency break warning light intermittently keeps coming home
Corrective Action:
ABS Warning light, traction control warning light, and emergency break warning light intermittently keeps coming home
Additional Notes:
ABS Warning light, traction control warning light, and emergency break warning light intermittently keeps coming home
Mfg Campaign: 11418314
Recall Date: May 24, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS Warning light, traction control warning light, and emergency break warning light intermittently keeps coming home
Corrective Action:
ABS Warning light, traction control warning light, and emergency break warning light intermittently keeps coming home
Additional Notes:
ABS Warning light, traction control warning light, and emergency break warning light intermittently keeps coming home
Mfg Campaign: 11418314
Recall Date: May 24, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE HAD NISSAN ANTI-LOCK BRAKE (ABS) ACTUATOR SAFETY RECALL REPAIRED ON 3/12/21. TEN MINUTES AFTER LEAVING DEALERSHIP ABS WARNING LIGHTS STARTED COMING ON AGAIN AND CONTINUE TO COME ON, NOT EVERY TRIP, BUT SEVERAL TIMES PER WEEK. OBVIOUSLY, THE REPAIR HAS NOT ADDRESSED THIS SAFETY ISSUE COMPLETELY. VEHICLE HAS ABOUT 47,000 MILES ON IT. *JS
Corrective Action:
VEHICLE HAD NISSAN ANTI-LOCK BRAKE (ABS) ACTUATOR SAFETY RECALL REPAIRED ON 3/12/21. TEN MINUTES AFTER LEAVING DEALERSHIP ABS WARNING LIGHTS STARTED COMING ON AGAIN AND CONTINUE TO COME ON, NOT EVERY TRIP, BUT SEVERAL TIMES PER WEEK. OBVIOUSLY, THE REPAIR HAS NOT ADDRESSED THIS SAFETY ISSUE COMPLETELY. VEHICLE HAS ABOUT 47,000 MILES ON IT. *JS
Additional Notes:
VEHICLE HAD NISSAN ANTI-LOCK BRAKE (ABS) ACTUATOR SAFETY RECALL REPAIRED ON 3/12/21. TEN MINUTES AFTER LEAVING DEALERSHIP ABS WARNING LIGHTS STARTED COMING ON AGAIN AND CONTINUE TO COME ON, NOT EVERY TRIP, BUT SEVERAL TIMES PER WEEK. OBVIOUSLY, THE REPAIR HAS NOT ADDRESSED THIS SAFETY ISSUE COMPLETELY. VEHICLE HAS ABOUT 47,000 MILES ON IT. *JS
Mfg Campaign: 11404295
Recall Date: Mar 22, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 NISSAN PATHFINDER. CONSUMER IS SEEKING REIMBURSEMENT FOR A RENTAL VEHICLE WHILE HAVING RECALL REPAIRS PERFORMED. *LD THE CONSUMER STATED THE DEALER OFFERED TO PAY FOR THE RENTAL WHILE THE CONSUMER'S VEHICLE WAS BEING REPAIRED. THE DEALER DECLINED HONOR THE DEAL STATING THAT THE PART THAT NEEDED TO BE REPAIRED WAS NOT APART OF THE RECALL. THE CONSUMER WAS LEFT WITH THE BILL FOR THE RENTAL. *JS
Corrective Action:
2018 NISSAN PATHFINDER. CONSUMER IS SEEKING REIMBURSEMENT FOR A RENTAL VEHICLE WHILE HAVING RECALL REPAIRS PERFORMED. *LD THE CONSUMER STATED THE DEALER OFFERED TO PAY FOR THE RENTAL WHILE THE CONSUMER'S VEHICLE WAS BEING REPAIRED. THE DEALER DECLINED HONOR THE DEAL STATING THAT THE PART THAT NEEDED TO BE REPAIRED WAS NOT APART OF THE RECALL. THE CONSUMER WAS LEFT WITH THE BILL FOR THE RENTAL. *JS
Additional Notes:
2018 NISSAN PATHFINDER. CONSUMER IS SEEKING REIMBURSEMENT FOR A RENTAL VEHICLE WHILE HAVING RECALL REPAIRS PERFORMED. *LD THE CONSUMER STATED THE DEALER OFFERED TO PAY FOR THE RENTAL WHILE THE CONSUMER'S VEHICLE WAS BEING REPAIRED. THE DEALER DECLINED HONOR THE DEAL STATING THAT THE PART THAT NEEDED TO BE REPAIRED WAS NOT APART OF THE RECALL. THE CONSUMER WAS LEFT WITH THE BILL FOR THE RENTAL. *JS
Mfg Campaign: 11394233
Recall Date: Feb 2, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO COULTER NISSAN LOCATED AT 13301 N AUTOSHOW AVE, SURPRISE, AZ 85388, (833) 782-8468, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO COULTER NISSAN LOCATED AT 13301 N AUTOSHOW AVE, SURPRISE, AZ 85388, (833) 782-8468, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO COULTER NISSAN LOCATED AT 13301 N AUTOSHOW AVE, SURPRISE, AZ 85388, (833) 782-8468, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Mfg Campaign: 11360815
Recall Date: Sep 23, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO COULTER NISSAN LOCATED AT 13301 N AUTOSHOW AVE, SURPRISE, AZ 85388, (833) 782-8468, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO COULTER NISSAN LOCATED AT 13301 N AUTOSHOW AVE, SURPRISE, AZ 85388, (833) 782-8468, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO COULTER NISSAN LOCATED AT 13301 N AUTOSHOW AVE, SURPRISE, AZ 85388, (833) 782-8468, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Mfg Campaign: 11360815
Recall Date: Sep 23, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FUTURE NISSAN OF ROSEVILLE (600 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 547-2242) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DT CONSUMER STATED PROBLEM HAS BEEN RESOLVED AND WOULD LIKE TO CANCEL THE COMPLAINT.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FUTURE NISSAN OF ROSEVILLE (600 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 547-2242) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DT CONSUMER STATED PROBLEM HAS BEEN RESOLVED AND WOULD LIKE TO CANCEL THE COMPLAINT.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FUTURE NISSAN OF ROSEVILLE (600 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 547-2242) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DT CONSUMER STATED PROBLEM HAS BEEN RESOLVED AND WOULD LIKE TO CANCEL THE COMPLAINT.*JB
Mfg Campaign: 11349849
Recall Date: Aug 17, 2020
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE VEHICLE AUTOMATIC BRAKING SYSTEM/CRUISE CONTROL WOULD NOT OPERATE WHEN A WARNING MESSAGE UNAVAILABLE FRONT RADAR OBSTRUCTION WAS DISPLAYED. IT IS POSSIBLE THAT WHEN THE MESSAGE OCCURS, THE BRAKES CAN STOP AT HIGHWAY SPEEDS. *TR
Corrective Action:
THE VEHICLE AUTOMATIC BRAKING SYSTEM/CRUISE CONTROL WOULD NOT OPERATE WHEN A WARNING MESSAGE UNAVAILABLE FRONT RADAR OBSTRUCTION WAS DISPLAYED. IT IS POSSIBLE THAT WHEN THE MESSAGE OCCURS, THE BRAKES CAN STOP AT HIGHWAY SPEEDS. *TR
Additional Notes:
THE VEHICLE AUTOMATIC BRAKING SYSTEM/CRUISE CONTROL WOULD NOT OPERATE WHEN A WARNING MESSAGE UNAVAILABLE FRONT RADAR OBSTRUCTION WAS DISPLAYED. IT IS POSSIBLE THAT WHEN THE MESSAGE OCCURS, THE BRAKES CAN STOP AT HIGHWAY SPEEDS. *TR
Mfg Campaign: 11331601
Recall Date: Jun 29, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE COLLISION DETECTION RADAR SYSTEM THAT CONTROLS THE AUTOMATED BRAKING SYSTEM AND ADAPTIVE CRUISE CONTROL KEEPS FAILING. THE RADAR SENSOR HAS ALREADY BEEN REPLACED ONCE AND NOW NEEDS TO BE REPLACED AGAIN. THE WARNING LIGHT COMES ON REGARDLESS OF WHETHER THE CAR IS STATIONARY OR MOVING. *TR
Corrective Action:
THE COLLISION DETECTION RADAR SYSTEM THAT CONTROLS THE AUTOMATED BRAKING SYSTEM AND ADAPTIVE CRUISE CONTROL KEEPS FAILING. THE RADAR SENSOR HAS ALREADY BEEN REPLACED ONCE AND NOW NEEDS TO BE REPLACED AGAIN. THE WARNING LIGHT COMES ON REGARDLESS OF WHETHER THE CAR IS STATIONARY OR MOVING. *TR
Additional Notes:
THE COLLISION DETECTION RADAR SYSTEM THAT CONTROLS THE AUTOMATED BRAKING SYSTEM AND ADAPTIVE CRUISE CONTROL KEEPS FAILING. THE RADAR SENSOR HAS ALREADY BEEN REPLACED ONCE AND NOW NEEDS TO BE REPLACED AGAIN. THE WARNING LIGHT COMES ON REGARDLESS OF WHETHER THE CAR IS STATIONARY OR MOVING. *TR
Mfg Campaign: 11331151
Recall Date: Jun 26, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE COLLISION DETECTION RADAR SYSTEM THAT CONTROLS THE AUTOMATED BRAKING SYSTEM AND ADAPTIVE CRUISE CONTROL KEEPS FAILING. THE RADAR SENSOR HAS ALREADY BEEN REPLACED ONCE AND NOW NEEDS TO BE REPLACED AGAIN. THE WARNING LIGHT COMES ON REGARDLESS OF WHETHER THE CAR IS STATIONARY OR MOVING. *TR
Corrective Action:
THE COLLISION DETECTION RADAR SYSTEM THAT CONTROLS THE AUTOMATED BRAKING SYSTEM AND ADAPTIVE CRUISE CONTROL KEEPS FAILING. THE RADAR SENSOR HAS ALREADY BEEN REPLACED ONCE AND NOW NEEDS TO BE REPLACED AGAIN. THE WARNING LIGHT COMES ON REGARDLESS OF WHETHER THE CAR IS STATIONARY OR MOVING. *TR
Additional Notes:
THE COLLISION DETECTION RADAR SYSTEM THAT CONTROLS THE AUTOMATED BRAKING SYSTEM AND ADAPTIVE CRUISE CONTROL KEEPS FAILING. THE RADAR SENSOR HAS ALREADY BEEN REPLACED ONCE AND NOW NEEDS TO BE REPLACED AGAIN. THE WARNING LIGHT COMES ON REGARDLESS OF WHETHER THE CAR IS STATIONARY OR MOVING. *TR
Mfg Campaign: 11331151
Recall Date: Jun 26, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LEFT SIDE RADIATOR COOLING FAN ON MY 2018 PATHFINDER IS FAILING AFTER ONLY 26,000 MILES. OBVIOUSLY A BIG PROBLEM ON THESE VEHICLES.
Corrective Action:
LEFT SIDE RADIATOR COOLING FAN ON MY 2018 PATHFINDER IS FAILING AFTER ONLY 26,000 MILES. OBVIOUSLY A BIG PROBLEM ON THESE VEHICLES.
Additional Notes:
LEFT SIDE RADIATOR COOLING FAN ON MY 2018 PATHFINDER IS FAILING AFTER ONLY 26,000 MILES. OBVIOUSLY A BIG PROBLEM ON THESE VEHICLES.
Mfg Campaign: 11319820
Recall Date: Mar 31, 2020
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