Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, the housing for the light switches, microphone and sunglasses holder fell down and was swinging in the drivers line of vision.
Corrective Action:
While driving, the housing for the light switches, microphone and sunglasses holder fell down and was swinging in the drivers line of vision.
Additional Notes:
While driving, the housing for the light switches, microphone and sunglasses holder fell down and was swinging in the drivers line of vision.
Mfg Campaign: 11431434
Recall Date: Sep 1, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Corrective Action:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Additional Notes:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Mfg Campaign: 11430396
Recall Date: Aug 24, 2021
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Corrective Action:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Additional Notes:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Mfg Campaign: 11430396
Recall Date: Aug 24, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Corrective Action:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Additional Notes:
I drive a 2017 Nissan Rogue that has just under 65K miles on it as of today. Without a prior indication of a problem from the car's warning system, I suddenly began losing transmission power and experiencing significant engine hesitation while driving yesterday, August 23, 2021. Specifically, the car would hesitate at least 3 seconds and sometimes as long as 8 seconds before engaging, thus putting me in great danger in traffic and on public roads. Additionally, the engine would begin revving up from 1 to 4+ rpms while simply trying to maintain a speed of 40 mph. This caused me to constantly have to remove my foot entirely from the accelerator, further putting me in harm's way while in traffic on both residential and highway roads. I lost control of my vehicle. I immediately proceeded home as carefully as I could manage, stored the vehicle overnight in the garage, and took it to the dealership first thing in the morning. To my great surprise and disappointment, the Nissan adviser informed me that the diagnostic codes received were P0776 and P1715, both of which were addressed in previous Nissan Service Bulletins in both 2018 and 2021. Furthermore, these codes indicate specific issues with the CVT - something that has plagued Nissan for years and continues to be the center of many lawsuits and causes for extended warranty programs. In fact, I experienced CVT transmission failure in a 2015 Nissan Rogue that I owned previous to this one. My sister also experienced the same safety hazard in her Nissan Rogue. This is an ongoing and hugely unsafe problem. Currently, my vehicle is at the dealership, awaiting response from Nissan Corporation as to whether they will replace/fix at no cost, considering the blatant CVT issues and the fact that my powertrain warranty expired less than 5k miles ago and that several other models with the exact same issue have been granted extended warranties, etc. This should be at no expense to me. I had my car inspected last month by Nissan!
Mfg Campaign: 11430396
Recall Date: Aug 24, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission went out at 70k miles
Corrective Action:
The transmission went out at 70k miles
Additional Notes:
The transmission went out at 70k miles
Mfg Campaign: 11428404
Recall Date: Aug 9, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle was purchased at a Carmax dealership in October of 2020. During the test drive it was observed that when accelerating and slowing, the car would jolt back and forth. The dealer told us that was "just how hybrids drive". It has since been inspected by an EV certified mechanic and the jolting was actually due to a failing transmission. We purchased the car and continued to drive this dangerous vehicle for 9 months.
Corrective Action:
This vehicle was purchased at a Carmax dealership in October of 2020. During the test drive it was observed that when accelerating and slowing, the car would jolt back and forth. The dealer told us that was "just how hybrids drive". It has since been inspected by an EV certified mechanic and the jolting was actually due to a failing transmission. We purchased the car and continued to drive this dangerous vehicle for 9 months.
Additional Notes:
This vehicle was purchased at a Carmax dealership in October of 2020. During the test drive it was observed that when accelerating and slowing, the car would jolt back and forth. The dealer told us that was "just how hybrids drive". It has since been inspected by an EV certified mechanic and the jolting was actually due to a failing transmission. We purchased the car and continued to drive this dangerous vehicle for 9 months.
Mfg Campaign: 11427727
Recall Date: Aug 4, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has 81153 miles on it. While driving down the highway it began bucking it had check engine light stating code P0841. Took it to a local dealership in Pennsylvania and the fluid and filter was changed at my request. Drove less than 100 miles and the transmission seized. The CVT is a problem in this vehicle.
Corrective Action:
Vehicle has 81153 miles on it. While driving down the highway it began bucking it had check engine light stating code P0841. Took it to a local dealership in Pennsylvania and the fluid and filter was changed at my request. Drove less than 100 miles and the transmission seized. The CVT is a problem in this vehicle.
Additional Notes:
Vehicle has 81153 miles on it. While driving down the highway it began bucking it had check engine light stating code P0841. Took it to a local dealership in Pennsylvania and the fluid and filter was changed at my request. Drove less than 100 miles and the transmission seized. The CVT is a problem in this vehicle.
Mfg Campaign: 11427183
Recall Date: Jul 30, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof of the 2017 Nissan Rouge has drains that are very inadequate and in my opinion defective. My 2017 Nissan Rouge had white mold growing in the carpet of the floor board before I discovered the floor board was wet under the mats (which were mostly dry.) There was no warning or instructions that the sunroof drains had to be cleaned periodically. This mold growing under the mats is a clear health hazard in the air inside of this car. It goes undetected for some time because the leak is insidious and not under any sort of recall. I have had cars with sunroofs for years and never experienced any sort of leak problem like this
Corrective Action:
The sunroof of the 2017 Nissan Rouge has drains that are very inadequate and in my opinion defective. My 2017 Nissan Rouge had white mold growing in the carpet of the floor board before I discovered the floor board was wet under the mats (which were mostly dry.) There was no warning or instructions that the sunroof drains had to be cleaned periodically. This mold growing under the mats is a clear health hazard in the air inside of this car. It goes undetected for some time because the leak is insidious and not under any sort of recall. I have had cars with sunroofs for years and never experienced any sort of leak problem like this
Additional Notes:
The sunroof of the 2017 Nissan Rouge has drains that are very inadequate and in my opinion defective. My 2017 Nissan Rouge had white mold growing in the carpet of the floor board before I discovered the floor board was wet under the mats (which were mostly dry.) There was no warning or instructions that the sunroof drains had to be cleaned periodically. This mold growing under the mats is a clear health hazard in the air inside of this car. It goes undetected for some time because the leak is insidious and not under any sort of recall. I have had cars with sunroofs for years and never experienced any sort of leak problem like this
Mfg Campaign: 11426612
Recall Date: Jul 27, 2021
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Front passenger door handle not opening door. You have to try more than a few times before or actually opens. Very scary if we need to exit the vehicle in case of an emergency. I realized this about a week after I bought the vehicle.
Corrective Action:
Front passenger door handle not opening door. You have to try more than a few times before or actually opens. Very scary if we need to exit the vehicle in case of an emergency. I realized this about a week after I bought the vehicle.
Additional Notes:
Front passenger door handle not opening door. You have to try more than a few times before or actually opens. Very scary if we need to exit the vehicle in case of an emergency. I realized this about a week after I bought the vehicle.
Mfg Campaign: 11426305
Recall Date: Jul 24, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Corrective Action:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Additional Notes:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Mfg Campaign: 11425644
Recall Date: Jul 20, 2021
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Corrective Action:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Additional Notes:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Mfg Campaign: 11425644
Recall Date: Jul 20, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Corrective Action:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Additional Notes:
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Mfg Campaign: 11425644
Recall Date: Jul 20, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It seems the 2017 Nissan Rogue, as well as almost all other years of that make/model have a defect in the drainage system for the sunroof. The drain lines clog which leads to water accumulating significantly under the floor of the car. The initial indicator of this is a wet floor, not that big a deal. However, the water cannot drain at all from under the floorboard so it remains wet, which leads to mold and mildew. it also can lead to rusting the connections of the front seats with the floor board that quickly rots since it is permanently soaking wet. The health issues of breathing in moldy air in an enclosed vehicle are significant and the rotting floorboards that can lead to a seat being dislodged are also concerning. There are numerous examples of this online. The dealer is aware of the problem but does not believe it is their problem to address. Nissan and the dealer feel it is a maintenance issue where the car owner must clean out the drain tubes twice a year. There is nothing in the owners manual indicating this is a requirement or a necessity. Warranty will not cover it since they feel it is a maintenance issue.
Corrective Action:
It seems the 2017 Nissan Rogue, as well as almost all other years of that make/model have a defect in the drainage system for the sunroof. The drain lines clog which leads to water accumulating significantly under the floor of the car. The initial indicator of this is a wet floor, not that big a deal. However, the water cannot drain at all from under the floorboard so it remains wet, which leads to mold and mildew. it also can lead to rusting the connections of the front seats with the floor board that quickly rots since it is permanently soaking wet. The health issues of breathing in moldy air in an enclosed vehicle are significant and the rotting floorboards that can lead to a seat being dislodged are also concerning. There are numerous examples of this online. The dealer is aware of the problem but does not believe it is their problem to address. Nissan and the dealer feel it is a maintenance issue where the car owner must clean out the drain tubes twice a year. There is nothing in the owners manual indicating this is a requirement or a necessity. Warranty will not cover it since they feel it is a maintenance issue.
Additional Notes:
It seems the 2017 Nissan Rogue, as well as almost all other years of that make/model have a defect in the drainage system for the sunroof. The drain lines clog which leads to water accumulating significantly under the floor of the car. The initial indicator of this is a wet floor, not that big a deal. However, the water cannot drain at all from under the floorboard so it remains wet, which leads to mold and mildew. it also can lead to rusting the connections of the front seats with the floor board that quickly rots since it is permanently soaking wet. The health issues of breathing in moldy air in an enclosed vehicle are significant and the rotting floorboards that can lead to a seat being dislodged are also concerning. There are numerous examples of this online. The dealer is aware of the problem but does not believe it is their problem to address. Nissan and the dealer feel it is a maintenance issue where the car owner must clean out the drain tubes twice a year. There is nothing in the owners manual indicating this is a requirement or a necessity. Warranty will not cover it since they feel it is a maintenance issue.
Mfg Campaign: 11425158
Recall Date: Jul 16, 2021
Nissan North America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 55 mph, the sunroof exploded, and the sunroof glass shattered onto the shade guard. The contact was able to pull to the side of the road, where he checked the vehicle but could not determine the cause of the failure. The contact then drove to his destination. The vehicle was not diagnosed nor repaired. Neither the manufacturer nor the dealer was made aware of the failure. The approximate failure mileage was 55,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 55 mph, the sunroof exploded, and the sunroof glass shattered onto the shade guard. The contact was able to pull to the side of the road, where he checked the vehicle but could not determine the cause of the failure. The contact then drove to his destination. The vehicle was not diagnosed nor repaired. Neither the manufacturer nor the dealer was made aware of the failure. The approximate failure mileage was 55,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 55 mph, the sunroof exploded, and the sunroof glass shattered onto the shade guard. The contact was able to pull to the side of the road, where he checked the vehicle but could not determine the cause of the failure. The contact then drove to his destination. The vehicle was not diagnosed nor repaired. Neither the manufacturer nor the dealer was made aware of the failure. The approximate failure mileage was 55,000.
Mfg Campaign: 11424410
Recall Date: Jul 12, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Cvt Valve caused a check engine light How was your safety or the safety of others put at risk? If the trnasmission dies, then the car woudl not be operable. Related to TSB - https://static.nhtsa.gov/odi/tsbs/2016/SB-10075090-5448.pdf While actually a 2017 Rogue in my case - same issue occurred @ 69K miles. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check Engine light came on 6/18 and was brought to dealer the following monday who confirmed the dx.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Cvt Valve caused a check engine light How was your safety or the safety of others put at risk? If the trnasmission dies, then the car woudl not be operable. Related to TSB - https://static.nhtsa.gov/odi/tsbs/2016/SB-10075090-5448.pdf While actually a 2017 Rogue in my case - same issue occurred @ 69K miles. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check Engine light came on 6/18 and was brought to dealer the following monday who confirmed the dx.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Cvt Valve caused a check engine light How was your safety or the safety of others put at risk? If the trnasmission dies, then the car woudl not be operable. Related to TSB - https://static.nhtsa.gov/odi/tsbs/2016/SB-10075090-5448.pdf While actually a 2017 Rogue in my case - same issue occurred @ 69K miles. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check Engine light came on 6/18 and was brought to dealer the following monday who confirmed the dx.
Mfg Campaign: 11423751
Recall Date: Jul 7, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failure. The car loosing power on the road. Slipping gears.
Corrective Action:
Transmission failure. The car loosing power on the road. Slipping gears.
Additional Notes:
Transmission failure. The car loosing power on the road. Slipping gears.
Mfg Campaign: 11423605
Recall Date: Jul 6, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at an undisclosed speed, the vehicle lost motive power without warning. The vehicle was towed to the dealer and diagnosed as an engine control module failure. The dealer notified the manufacturer of the failure, but the manufacturer wanted the dealer to perform a diagnostic test before approving the replacement of the engine control module. The vehicle was not repaired and remained at the dealer. The approximate failure mileage was 28,000. Consumer stated vehicle has been repaired.*JB
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at an undisclosed speed, the vehicle lost motive power without warning. The vehicle was towed to the dealer and diagnosed as an engine control module failure. The dealer notified the manufacturer of the failure, but the manufacturer wanted the dealer to perform a diagnostic test before approving the replacement of the engine control module. The vehicle was not repaired and remained at the dealer. The approximate failure mileage was 28,000. Consumer stated vehicle has been repaired.*JB
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at an undisclosed speed, the vehicle lost motive power without warning. The vehicle was towed to the dealer and diagnosed as an engine control module failure. The dealer notified the manufacturer of the failure, but the manufacturer wanted the dealer to perform a diagnostic test before approving the replacement of the engine control module. The vehicle was not repaired and remained at the dealer. The approximate failure mileage was 28,000. Consumer stated vehicle has been repaired.*JB
Mfg Campaign: 11423210
Recall Date: Jul 2, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I began to notice issues with my 2017 Nissan Rogue as I was driving down the road and all of a sudden, the car seemed to have lost power and wouldn't accelerate. I took it to my local garage, where I was told the CVT transmission went out and needed replaced. He recommended I speak to Nissan to see if they would help pay for the repair, since it's a common problem, less than 4 years old and only 72,000 miles. Nissan recommended I take it to the nearest dealership so they could diagnose it, then possibly help pay with the goodwill assistance program. I called the dealership and also sent a request for a call back online. I never received a call back. I contacted Nissan's Consumer Affairs department, who said they would contact the dealership. It took the dealership about a week to return my call. When they did, they scheduled an appointment for the following Tuesday. I had the car towed Monday evening and when I hadn't heard back by the end of the week, I called and left a message. They finally called back a week later and said the tests they ran come back to a failed CVT transmission. At that point, Nissan could finally review my case to hopefully offer assistance. Another week later, I received a call that they would not help with the repairs, towing fees or rental car fees. I have had to rent a car for 5 weeks now, because of them dragging their feet. So now I will be out $129 for the diagnostic test, when we already knew the problem, approximately $2,000 for the rental car and over $4,000 for a new transmission. I also would have to pay $5 per mile over 3 miles at 22 miles, so another $95 for towing back to the original garage.
Corrective Action:
I began to notice issues with my 2017 Nissan Rogue as I was driving down the road and all of a sudden, the car seemed to have lost power and wouldn't accelerate. I took it to my local garage, where I was told the CVT transmission went out and needed replaced. He recommended I speak to Nissan to see if they would help pay for the repair, since it's a common problem, less than 4 years old and only 72,000 miles. Nissan recommended I take it to the nearest dealership so they could diagnose it, then possibly help pay with the goodwill assistance program. I called the dealership and also sent a request for a call back online. I never received a call back. I contacted Nissan's Consumer Affairs department, who said they would contact the dealership. It took the dealership about a week to return my call. When they did, they scheduled an appointment for the following Tuesday. I had the car towed Monday evening and when I hadn't heard back by the end of the week, I called and left a message. They finally called back a week later and said the tests they ran come back to a failed CVT transmission. At that point, Nissan could finally review my case to hopefully offer assistance. Another week later, I received a call that they would not help with the repairs, towing fees or rental car fees. I have had to rent a car for 5 weeks now, because of them dragging their feet. So now I will be out $129 for the diagnostic test, when we already knew the problem, approximately $2,000 for the rental car and over $4,000 for a new transmission. I also would have to pay $5 per mile over 3 miles at 22 miles, so another $95 for towing back to the original garage.
Additional Notes:
I began to notice issues with my 2017 Nissan Rogue as I was driving down the road and all of a sudden, the car seemed to have lost power and wouldn't accelerate. I took it to my local garage, where I was told the CVT transmission went out and needed replaced. He recommended I speak to Nissan to see if they would help pay for the repair, since it's a common problem, less than 4 years old and only 72,000 miles. Nissan recommended I take it to the nearest dealership so they could diagnose it, then possibly help pay with the goodwill assistance program. I called the dealership and also sent a request for a call back online. I never received a call back. I contacted Nissan's Consumer Affairs department, who said they would contact the dealership. It took the dealership about a week to return my call. When they did, they scheduled an appointment for the following Tuesday. I had the car towed Monday evening and when I hadn't heard back by the end of the week, I called and left a message. They finally called back a week later and said the tests they ran come back to a failed CVT transmission. At that point, Nissan could finally review my case to hopefully offer assistance. Another week later, I received a call that they would not help with the repairs, towing fees or rental car fees. I have had to rent a car for 5 weeks now, because of them dragging their feet. So now I will be out $129 for the diagnostic test, when we already knew the problem, approximately $2,000 for the rental car and over $4,000 for a new transmission. I also would have to pay $5 per mile over 3 miles at 22 miles, so another $95 for towing back to the original garage.
Mfg Campaign: 11422904
Recall Date: Jun 30, 2021
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Unknown passenger airbag light does not turn on even with a passenger in the seat.
Corrective Action:
Unknown passenger airbag light does not turn on even with a passenger in the seat.
Additional Notes:
Unknown passenger airbag light does not turn on even with a passenger in the seat.
Mfg Campaign: 11422477
Recall Date: Jun 27, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cvt transmission gave out without warning well picking up my son from school.
Corrective Action:
Cvt transmission gave out without warning well picking up my son from school.
Additional Notes:
Cvt transmission gave out without warning well picking up my son from school.
Mfg Campaign: 11421811
Recall Date: Jun 22, 2021
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