Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE RANDOMLY ACCELERATES WEIRD. WHEN TRYING TO ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT, IT GOES TO 20 MPH AND HESITATES WITH GAS PEDAL PUSHED. THE RPMS REV UP TO 4,000-5,000 RPM, BUT THE CAR DOES NOT ACCELERATE BEYOND 20 MPH. AFTER ABOUT 10-15 SECONDS, VEHICLE WILL ACCELERATE TO NORMAL SPEED. THIS CAUSES ME TO SIT IDLE AT TIMES FEARING FOR MY SAFETY. NISSAN SERVICE CANNOT GET ANY FAULT CODES TO TRIP OR FIGURE OUT WHAT THE PROBLEM IS. THE SERVICE MANAGER SAYS IT IS MY SPOUSE AND I'S DRIVING HABITS; HOWEVER, THE GENERAL MANAGER AT THE DEALERSHIP SAYS IT IS THE TRANSMISSION. NISSAN REFUSES TO DO ANYTHING FURTHER WITH THIS AND MY SAFETY IS AT RISK BASED ON THE UNKNOWN TIMING OF THIS EVENT. DOES NOT HAPPEN AT A CERTAIN TIME OF DAY EXCEPT RANDOMLY. NISSAN IS AWARE OF ALL OF THE DATES/TIMES/LOCATIONS IT HAS HAPPENED SINCE JANUARY 1, 2018.
Corrective Action:
VEHICLE RANDOMLY ACCELERATES WEIRD. WHEN TRYING TO ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT, IT GOES TO 20 MPH AND HESITATES WITH GAS PEDAL PUSHED. THE RPMS REV UP TO 4,000-5,000 RPM, BUT THE CAR DOES NOT ACCELERATE BEYOND 20 MPH. AFTER ABOUT 10-15 SECONDS, VEHICLE WILL ACCELERATE TO NORMAL SPEED. THIS CAUSES ME TO SIT IDLE AT TIMES FEARING FOR MY SAFETY. NISSAN SERVICE CANNOT GET ANY FAULT CODES TO TRIP OR FIGURE OUT WHAT THE PROBLEM IS. THE SERVICE MANAGER SAYS IT IS MY SPOUSE AND I'S DRIVING HABITS; HOWEVER, THE GENERAL MANAGER AT THE DEALERSHIP SAYS IT IS THE TRANSMISSION. NISSAN REFUSES TO DO ANYTHING FURTHER WITH THIS AND MY SAFETY IS AT RISK BASED ON THE UNKNOWN TIMING OF THIS EVENT. DOES NOT HAPPEN AT A CERTAIN TIME OF DAY EXCEPT RANDOMLY. NISSAN IS AWARE OF ALL OF THE DATES/TIMES/LOCATIONS IT HAS HAPPENED SINCE JANUARY 1, 2018.
Additional Notes:
VEHICLE RANDOMLY ACCELERATES WEIRD. WHEN TRYING TO ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT, IT GOES TO 20 MPH AND HESITATES WITH GAS PEDAL PUSHED. THE RPMS REV UP TO 4,000-5,000 RPM, BUT THE CAR DOES NOT ACCELERATE BEYOND 20 MPH. AFTER ABOUT 10-15 SECONDS, VEHICLE WILL ACCELERATE TO NORMAL SPEED. THIS CAUSES ME TO SIT IDLE AT TIMES FEARING FOR MY SAFETY. NISSAN SERVICE CANNOT GET ANY FAULT CODES TO TRIP OR FIGURE OUT WHAT THE PROBLEM IS. THE SERVICE MANAGER SAYS IT IS MY SPOUSE AND I'S DRIVING HABITS; HOWEVER, THE GENERAL MANAGER AT THE DEALERSHIP SAYS IT IS THE TRANSMISSION. NISSAN REFUSES TO DO ANYTHING FURTHER WITH THIS AND MY SAFETY IS AT RISK BASED ON THE UNKNOWN TIMING OF THIS EVENT. DOES NOT HAPPEN AT A CERTAIN TIME OF DAY EXCEPT RANDOMLY. NISSAN IS AWARE OF ALL OF THE DATES/TIMES/LOCATIONS IT HAS HAPPENED SINCE JANUARY 1, 2018.
Mfg Campaign: 11065221
Recall Date: Jan 26, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE FACTORY SPARE TIRE WAS INSTALLED AS REULT OF A FLAT LF TIRE. UPON DRIVING TO THE CAR DEALERSHIP ON DRY HIGHWAY, TO REPAIR FLAT, THE CARS AWD LOCK INITIATED BY ITSELF AT 50 MPH CAUSING THE DRIVE SYSTEM TO OVERHEAT WITHIN A COUPLE MINUTES. STEERING FELT LIKE ALL WHEEL DRIVE WAS ACTIVE ALONG WITH A LIGHT GROWLING NOISE. DASH ALARMS CAME ON INDICATING 'HIGH TEMPERATURE, STOP VEHICLE'. I STOPPED, AWD LOCK INDICATOR GOES OFF ALONG WITH HIGH TEMPERATURE ALARM. RESUMED DRIVING TO DEALERSHIP AND 1MINUTE LATER THE PROBLEM REPATED EXACTLY THE SAME AGAIN. RESUMED DRIVING AGAIN, PROBLEM REPEATS TWO MORE TIMES RESULTING IN 4 TOTAL STOPS ON THE INTERSTATE HIGHWAY BEFORE AN EXIT. NISSAN DEALER ANALYSIS STATES THAT WHEN REACHING 50 MPH WITH SPARE TIRE IN USE WILL HAPPEN AND IS NOT DEFINED AS A VALID DEFECT OR PROBLEM. I BELIEVE THIS CREATES SAFETY HAZARDS FROM STOPPING, CHANGE IN STEERING HANDLING AND POTENTIAL OF MAJOR COMPONENTS FAILURE POSSIBLY FIRE OF OVERHEATING. *DSY
Corrective Action:
THE FACTORY SPARE TIRE WAS INSTALLED AS REULT OF A FLAT LF TIRE. UPON DRIVING TO THE CAR DEALERSHIP ON DRY HIGHWAY, TO REPAIR FLAT, THE CARS AWD LOCK INITIATED BY ITSELF AT 50 MPH CAUSING THE DRIVE SYSTEM TO OVERHEAT WITHIN A COUPLE MINUTES. STEERING FELT LIKE ALL WHEEL DRIVE WAS ACTIVE ALONG WITH A LIGHT GROWLING NOISE. DASH ALARMS CAME ON INDICATING 'HIGH TEMPERATURE, STOP VEHICLE'. I STOPPED, AWD LOCK INDICATOR GOES OFF ALONG WITH HIGH TEMPERATURE ALARM. RESUMED DRIVING TO DEALERSHIP AND 1MINUTE LATER THE PROBLEM REPATED EXACTLY THE SAME AGAIN. RESUMED DRIVING AGAIN, PROBLEM REPEATS TWO MORE TIMES RESULTING IN 4 TOTAL STOPS ON THE INTERSTATE HIGHWAY BEFORE AN EXIT. NISSAN DEALER ANALYSIS STATES THAT WHEN REACHING 50 MPH WITH SPARE TIRE IN USE WILL HAPPEN AND IS NOT DEFINED AS A VALID DEFECT OR PROBLEM. I BELIEVE THIS CREATES SAFETY HAZARDS FROM STOPPING, CHANGE IN STEERING HANDLING AND POTENTIAL OF MAJOR COMPONENTS FAILURE POSSIBLY FIRE OF OVERHEATING. *DSY
Additional Notes:
THE FACTORY SPARE TIRE WAS INSTALLED AS REULT OF A FLAT LF TIRE. UPON DRIVING TO THE CAR DEALERSHIP ON DRY HIGHWAY, TO REPAIR FLAT, THE CARS AWD LOCK INITIATED BY ITSELF AT 50 MPH CAUSING THE DRIVE SYSTEM TO OVERHEAT WITHIN A COUPLE MINUTES. STEERING FELT LIKE ALL WHEEL DRIVE WAS ACTIVE ALONG WITH A LIGHT GROWLING NOISE. DASH ALARMS CAME ON INDICATING 'HIGH TEMPERATURE, STOP VEHICLE'. I STOPPED, AWD LOCK INDICATOR GOES OFF ALONG WITH HIGH TEMPERATURE ALARM. RESUMED DRIVING TO DEALERSHIP AND 1MINUTE LATER THE PROBLEM REPATED EXACTLY THE SAME AGAIN. RESUMED DRIVING AGAIN, PROBLEM REPEATS TWO MORE TIMES RESULTING IN 4 TOTAL STOPS ON THE INTERSTATE HIGHWAY BEFORE AN EXIT. NISSAN DEALER ANALYSIS STATES THAT WHEN REACHING 50 MPH WITH SPARE TIRE IN USE WILL HAPPEN AND IS NOT DEFINED AS A VALID DEFECT OR PROBLEM. I BELIEVE THIS CREATES SAFETY HAZARDS FROM STOPPING, CHANGE IN STEERING HANDLING AND POTENTIAL OF MAJOR COMPONENTS FAILURE POSSIBLY FIRE OF OVERHEATING. *DSY
Mfg Campaign: 11065359
Recall Date: Jan 26, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Potential Consequences:
THE FACTORY SPARE TIRE WAS INSTALLED AS REULT OF A FLAT LF TIRE. UPON DRIVING TO THE CAR DEALERSHIP ON DRY HIGHWAY, TO REPAIR FLAT, THE CARS AWD LOCK INITIATED BY ITSELF AT 50 MPH CAUSING THE DRIVE SYSTEM TO OVERHEAT WITHIN A COUPLE MINUTES. STEERING FELT LIKE ALL WHEEL DRIVE WAS ACTIVE ALONG WITH A LIGHT GROWLING NOISE. DASH ALARMS CAME ON INDICATING 'HIGH TEMPERATURE, STOP VEHICLE'. I STOPPED, AWD LOCK INDICATOR GOES OFF ALONG WITH HIGH TEMPERATURE ALARM. RESUMED DRIVING TO DEALERSHIP AND 1MINUTE LATER THE PROBLEM REPATED EXACTLY THE SAME AGAIN. RESUMED DRIVING AGAIN, PROBLEM REPEATS TWO MORE TIMES RESULTING IN 4 TOTAL STOPS ON THE INTERSTATE HIGHWAY BEFORE AN EXIT. NISSAN DEALER ANALYSIS STATES THAT WHEN REACHING 50 MPH WITH SPARE TIRE IN USE WILL HAPPEN AND IS NOT DEFINED AS A VALID DEFECT OR PROBLEM. I BELIEVE THIS CREATES SAFETY HAZARDS FROM STOPPING, CHANGE IN STEERING HANDLING AND POTENTIAL OF MAJOR COMPONENTS FAILURE POSSIBLY FIRE OF OVERHEATING. *DSY
Corrective Action:
THE FACTORY SPARE TIRE WAS INSTALLED AS REULT OF A FLAT LF TIRE. UPON DRIVING TO THE CAR DEALERSHIP ON DRY HIGHWAY, TO REPAIR FLAT, THE CARS AWD LOCK INITIATED BY ITSELF AT 50 MPH CAUSING THE DRIVE SYSTEM TO OVERHEAT WITHIN A COUPLE MINUTES. STEERING FELT LIKE ALL WHEEL DRIVE WAS ACTIVE ALONG WITH A LIGHT GROWLING NOISE. DASH ALARMS CAME ON INDICATING 'HIGH TEMPERATURE, STOP VEHICLE'. I STOPPED, AWD LOCK INDICATOR GOES OFF ALONG WITH HIGH TEMPERATURE ALARM. RESUMED DRIVING TO DEALERSHIP AND 1MINUTE LATER THE PROBLEM REPATED EXACTLY THE SAME AGAIN. RESUMED DRIVING AGAIN, PROBLEM REPEATS TWO MORE TIMES RESULTING IN 4 TOTAL STOPS ON THE INTERSTATE HIGHWAY BEFORE AN EXIT. NISSAN DEALER ANALYSIS STATES THAT WHEN REACHING 50 MPH WITH SPARE TIRE IN USE WILL HAPPEN AND IS NOT DEFINED AS A VALID DEFECT OR PROBLEM. I BELIEVE THIS CREATES SAFETY HAZARDS FROM STOPPING, CHANGE IN STEERING HANDLING AND POTENTIAL OF MAJOR COMPONENTS FAILURE POSSIBLY FIRE OF OVERHEATING. *DSY
Additional Notes:
THE FACTORY SPARE TIRE WAS INSTALLED AS REULT OF A FLAT LF TIRE. UPON DRIVING TO THE CAR DEALERSHIP ON DRY HIGHWAY, TO REPAIR FLAT, THE CARS AWD LOCK INITIATED BY ITSELF AT 50 MPH CAUSING THE DRIVE SYSTEM TO OVERHEAT WITHIN A COUPLE MINUTES. STEERING FELT LIKE ALL WHEEL DRIVE WAS ACTIVE ALONG WITH A LIGHT GROWLING NOISE. DASH ALARMS CAME ON INDICATING 'HIGH TEMPERATURE, STOP VEHICLE'. I STOPPED, AWD LOCK INDICATOR GOES OFF ALONG WITH HIGH TEMPERATURE ALARM. RESUMED DRIVING TO DEALERSHIP AND 1MINUTE LATER THE PROBLEM REPATED EXACTLY THE SAME AGAIN. RESUMED DRIVING AGAIN, PROBLEM REPEATS TWO MORE TIMES RESULTING IN 4 TOTAL STOPS ON THE INTERSTATE HIGHWAY BEFORE AN EXIT. NISSAN DEALER ANALYSIS STATES THAT WHEN REACHING 50 MPH WITH SPARE TIRE IN USE WILL HAPPEN AND IS NOT DEFINED AS A VALID DEFECT OR PROBLEM. I BELIEVE THIS CREATES SAFETY HAZARDS FROM STOPPING, CHANGE IN STEERING HANDLING AND POTENTIAL OF MAJOR COMPONENTS FAILURE POSSIBLY FIRE OF OVERHEATING. *DSY
Mfg Campaign: 11065359
Recall Date: Jan 26, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SUNROOF EXPLODED. I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED. IT WAS 27 DEGREES FAHRENHEIT OUT.
Corrective Action:
THE SUNROOF EXPLODED. I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED. IT WAS 27 DEGREES FAHRENHEIT OUT.
Additional Notes:
THE SUNROOF EXPLODED. I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED. IT WAS 27 DEGREES FAHRENHEIT OUT.
Mfg Campaign: 11064815
Recall Date: Jan 25, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
Corrective Action:
THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
Additional Notes:
THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
Mfg Campaign: 11062764
Recall Date: Jan 15, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
Corrective Action:
THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
Additional Notes:
THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
Mfg Campaign: 11062764
Recall Date: Jan 15, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
Corrective Action:
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
Additional Notes:
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
Mfg Campaign: 11061598
Recall Date: Jan 10, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
Corrective Action:
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
Additional Notes:
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
Mfg Campaign: 11061598
Recall Date: Jan 10, 2018
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
THE NISSAN ROGUE 2017 (NO THIRD SEAT) LATCH SYSTEM IS NOT ACCEPTABLE. THE LOWER ANCHORS ARE BURIED AND SO TIGHTLY ENCASED THAT IT WAS INCREDIBLY DIFFICULT TO INSTALL OUR CHILD SEATS. IF THERE WERE A COLLISION AND THE SEATS NEEDED TO BE EXTRACTED QUICKLY, I HAVE NO DOUBT THAT THEY WOULD NEED TO BE CUT OUT DUE TO THE LOWER ANCHOR POSITIONS AND ENCASEMENT. I'M A FAIRLY STRONG, GROWN WOMAN, AND I COULD BARELY FEEL THE LOWER ANCHORS, LET ALONE INSTALL THE CHILD SEAT. I HAVE QUICKLY INSTALLED CAR SEATS IN A TOYOTA PRIUS, NISSAN VERSA, HONDA ODYSSY, NISSAN MAXIMA, NISSAN ALTIMA, AND OTHER RENTED VEHICLES. THIS LATCH SYSTEM WAS BY FAR, THE MOST DIFFICULT AND INACCESSIBLE. PLEASE LOOK INTO THIS VEHICLE AND IT'S LOWER ANCHORS. NOTE: OUR NISSAN VERSA IS CURRENTLY IN STORAGE AWAITING A TAKATA AIRBAG REPLACEMENT (THE SECOND ONE). WHILE WE WAIT, WE ARE PARTICIPATING IN NISSAN'S FREE VEHICLE LOANER PROGRAM, REQUIRING US TO CHANGE VEHICLES EVERY 2-3 MONTHS. AS A RESULT, WE ARE HAVING TO REINSTALL OUR CHILD SEATS EACH TIME. NO INCIDENT HAS OCCURRED YET, BUT WE ARE HAVING EXTREME DIFFICULTY IN INSTALLING OUR CHILD SEATS IN THE NISSAN ROGUE.
Corrective Action:
THE NISSAN ROGUE 2017 (NO THIRD SEAT) LATCH SYSTEM IS NOT ACCEPTABLE. THE LOWER ANCHORS ARE BURIED AND SO TIGHTLY ENCASED THAT IT WAS INCREDIBLY DIFFICULT TO INSTALL OUR CHILD SEATS. IF THERE WERE A COLLISION AND THE SEATS NEEDED TO BE EXTRACTED QUICKLY, I HAVE NO DOUBT THAT THEY WOULD NEED TO BE CUT OUT DUE TO THE LOWER ANCHOR POSITIONS AND ENCASEMENT. I'M A FAIRLY STRONG, GROWN WOMAN, AND I COULD BARELY FEEL THE LOWER ANCHORS, LET ALONE INSTALL THE CHILD SEAT. I HAVE QUICKLY INSTALLED CAR SEATS IN A TOYOTA PRIUS, NISSAN VERSA, HONDA ODYSSY, NISSAN MAXIMA, NISSAN ALTIMA, AND OTHER RENTED VEHICLES. THIS LATCH SYSTEM WAS BY FAR, THE MOST DIFFICULT AND INACCESSIBLE. PLEASE LOOK INTO THIS VEHICLE AND IT'S LOWER ANCHORS. NOTE: OUR NISSAN VERSA IS CURRENTLY IN STORAGE AWAITING A TAKATA AIRBAG REPLACEMENT (THE SECOND ONE). WHILE WE WAIT, WE ARE PARTICIPATING IN NISSAN'S FREE VEHICLE LOANER PROGRAM, REQUIRING US TO CHANGE VEHICLES EVERY 2-3 MONTHS. AS A RESULT, WE ARE HAVING TO REINSTALL OUR CHILD SEATS EACH TIME. NO INCIDENT HAS OCCURRED YET, BUT WE ARE HAVING EXTREME DIFFICULTY IN INSTALLING OUR CHILD SEATS IN THE NISSAN ROGUE.
Additional Notes:
THE NISSAN ROGUE 2017 (NO THIRD SEAT) LATCH SYSTEM IS NOT ACCEPTABLE. THE LOWER ANCHORS ARE BURIED AND SO TIGHTLY ENCASED THAT IT WAS INCREDIBLY DIFFICULT TO INSTALL OUR CHILD SEATS. IF THERE WERE A COLLISION AND THE SEATS NEEDED TO BE EXTRACTED QUICKLY, I HAVE NO DOUBT THAT THEY WOULD NEED TO BE CUT OUT DUE TO THE LOWER ANCHOR POSITIONS AND ENCASEMENT. I'M A FAIRLY STRONG, GROWN WOMAN, AND I COULD BARELY FEEL THE LOWER ANCHORS, LET ALONE INSTALL THE CHILD SEAT. I HAVE QUICKLY INSTALLED CAR SEATS IN A TOYOTA PRIUS, NISSAN VERSA, HONDA ODYSSY, NISSAN MAXIMA, NISSAN ALTIMA, AND OTHER RENTED VEHICLES. THIS LATCH SYSTEM WAS BY FAR, THE MOST DIFFICULT AND INACCESSIBLE. PLEASE LOOK INTO THIS VEHICLE AND IT'S LOWER ANCHORS. NOTE: OUR NISSAN VERSA IS CURRENTLY IN STORAGE AWAITING A TAKATA AIRBAG REPLACEMENT (THE SECOND ONE). WHILE WE WAIT, WE ARE PARTICIPATING IN NISSAN'S FREE VEHICLE LOANER PROGRAM, REQUIRING US TO CHANGE VEHICLES EVERY 2-3 MONTHS. AS A RESULT, WE ARE HAVING TO REINSTALL OUR CHILD SEATS EACH TIME. NO INCIDENT HAS OCCURRED YET, BUT WE ARE HAVING EXTREME DIFFICULTY IN INSTALLING OUR CHILD SEATS IN THE NISSAN ROGUE.
Mfg Campaign: 11061010
Recall Date: Jan 7, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I HEARD A VERY SLIGHT NOISE BUT NO ONE ELSE COULD HEAR IT. AFTER ABOUT 5 MONTHS I TOOK THE CAR TO THE DEALER AND HE COULDN'T HEAR IT. 3 MORE MONTHS WENT BY AND I INSISTED THAT I WANTED TO TEST DRIVE IT AGAIN WITH A YOUNG PERSON WHO COULD HEAR WELL. THE NOISE WAS CONFIRMED. I HAVE A BENT AXLE, BENT STRUT AND WORN BEARINGS
Corrective Action:
I HEARD A VERY SLIGHT NOISE BUT NO ONE ELSE COULD HEAR IT. AFTER ABOUT 5 MONTHS I TOOK THE CAR TO THE DEALER AND HE COULDN'T HEAR IT. 3 MORE MONTHS WENT BY AND I INSISTED THAT I WANTED TO TEST DRIVE IT AGAIN WITH A YOUNG PERSON WHO COULD HEAR WELL. THE NOISE WAS CONFIRMED. I HAVE A BENT AXLE, BENT STRUT AND WORN BEARINGS
Additional Notes:
I HEARD A VERY SLIGHT NOISE BUT NO ONE ELSE COULD HEAR IT. AFTER ABOUT 5 MONTHS I TOOK THE CAR TO THE DEALER AND HE COULDN'T HEAR IT. 3 MORE MONTHS WENT BY AND I INSISTED THAT I WANTED TO TEST DRIVE IT AGAIN WITH A YOUNG PERSON WHO COULD HEAR WELL. THE NOISE WAS CONFIRMED. I HAVE A BENT AXLE, BENT STRUT AND WORN BEARINGS
Mfg Campaign: 11060842
Recall Date: Jan 5, 2018
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I HEARD A VERY SLIGHT NOISE BUT NO ONE ELSE COULD HEAR IT. AFTER ABOUT 5 MONTHS I TOOK THE CAR TO THE DEALER AND HE COULDN'T HEAR IT. 3 MORE MONTHS WENT BY AND I INSISTED THAT I WANTED TO TEST DRIVE IT AGAIN WITH A YOUNG PERSON WHO COULD HEAR WELL. THE NOISE WAS CONFIRMED. I HAVE A BENT AXLE, BENT STRUT AND WORN BEARINGS
Corrective Action:
I HEARD A VERY SLIGHT NOISE BUT NO ONE ELSE COULD HEAR IT. AFTER ABOUT 5 MONTHS I TOOK THE CAR TO THE DEALER AND HE COULDN'T HEAR IT. 3 MORE MONTHS WENT BY AND I INSISTED THAT I WANTED TO TEST DRIVE IT AGAIN WITH A YOUNG PERSON WHO COULD HEAR WELL. THE NOISE WAS CONFIRMED. I HAVE A BENT AXLE, BENT STRUT AND WORN BEARINGS
Additional Notes:
I HEARD A VERY SLIGHT NOISE BUT NO ONE ELSE COULD HEAR IT. AFTER ABOUT 5 MONTHS I TOOK THE CAR TO THE DEALER AND HE COULDN'T HEAR IT. 3 MORE MONTHS WENT BY AND I INSISTED THAT I WANTED TO TEST DRIVE IT AGAIN WITH A YOUNG PERSON WHO COULD HEAR WELL. THE NOISE WAS CONFIRMED. I HAVE A BENT AXLE, BENT STRUT AND WORN BEARINGS
Mfg Campaign: 11060842
Recall Date: Jan 5, 2018
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PREPARING FOR A ROAD TRIP, WE HAD THE CAR IN OUR GARAGE AND FILLED THE WASHER FLUID TANK (AFTER COMPLETELY EMPTYING IT) WITH FLUID THAT WILL NOT FREEZE UP TO -40F AND IT WAS WORKING FINE FOR A FEW HOURS WHILE DRIVING, HOWEVER LATER WHILE DRIVING NO FLUID WAS COMING OUT ON EITHER THE FRONT OR REAR WINDSHIELD. THE PUMP WAS WORKING, BUT THE TOP LINES AND NOZZLES WERE FROZEN SO NOTHING WAS COMING OUT. THIS WAS EXTREMELY DANGEROUS. IT WAS MAYBE 10F OUTSIDE WITH SALTY AND WET ROADS DUE TO LIGHT FLURRIES AND WE WERE SUPPOSED TO BE DRIVING HOME ON INTERSTATE HIGHWAYS FOR 8 HOURS. WE LOST VISIBILITY MULTIPLE TIMES AND HAD TO KEEP PULLING OVER TO MANUALLY WIPE DOWN THE WINDSHIELDS AND EVENTUALLY WERE UNABLE TO MAKE OUR TRIP AS PLANNED BECAUSE OF HOW IMPOSSIBLE AND UNSAFE IT WAS TO USE THE CAR. THE NOZZLES AND LINES ARE SIMPLY TOO SMALL AND IT'S NOT A PROBLEM WITH OUR FLUID AS IT WAS COMPLETELY LIQUID. WE COULD FEEL HOW TIGHT THE TUBES WERE AND HOW IT WAS UNABLE TO GET THE FLUID THROUGH. YOU DO NOT REALIZE HOW NECESSARY WINDSHIELD FLUID IS UNTIL YOUR CAR GETS COVERED IN SALT BEHIND A TRUCK ON THE INTERSTATE AND YOU INSTANTLY CANNOT SEE ANYTHING. THIS IS UNACCEPTABLE AND EXTREMELY UNSAFE FOR ALL PEOPLE DRIVING IN THE WINTER. IT IS STILL NOT WORKING PROPERLY AND IT'S 20F TODAY WHICH IS AVERAGE NORTHEAST TEMPERATURE. SOMETIMES WE GET A VERY LIGHT SPRAY THROUGH THE FRONT WINDSHIELDS - I'D SAY MAYBE 15% OF WHAT NORMALLY GETS OUT. THIS ISSUE HAS PUT US IN DANGER.
Corrective Action:
PREPARING FOR A ROAD TRIP, WE HAD THE CAR IN OUR GARAGE AND FILLED THE WASHER FLUID TANK (AFTER COMPLETELY EMPTYING IT) WITH FLUID THAT WILL NOT FREEZE UP TO -40F AND IT WAS WORKING FINE FOR A FEW HOURS WHILE DRIVING, HOWEVER LATER WHILE DRIVING NO FLUID WAS COMING OUT ON EITHER THE FRONT OR REAR WINDSHIELD. THE PUMP WAS WORKING, BUT THE TOP LINES AND NOZZLES WERE FROZEN SO NOTHING WAS COMING OUT. THIS WAS EXTREMELY DANGEROUS. IT WAS MAYBE 10F OUTSIDE WITH SALTY AND WET ROADS DUE TO LIGHT FLURRIES AND WE WERE SUPPOSED TO BE DRIVING HOME ON INTERSTATE HIGHWAYS FOR 8 HOURS. WE LOST VISIBILITY MULTIPLE TIMES AND HAD TO KEEP PULLING OVER TO MANUALLY WIPE DOWN THE WINDSHIELDS AND EVENTUALLY WERE UNABLE TO MAKE OUR TRIP AS PLANNED BECAUSE OF HOW IMPOSSIBLE AND UNSAFE IT WAS TO USE THE CAR. THE NOZZLES AND LINES ARE SIMPLY TOO SMALL AND IT'S NOT A PROBLEM WITH OUR FLUID AS IT WAS COMPLETELY LIQUID. WE COULD FEEL HOW TIGHT THE TUBES WERE AND HOW IT WAS UNABLE TO GET THE FLUID THROUGH. YOU DO NOT REALIZE HOW NECESSARY WINDSHIELD FLUID IS UNTIL YOUR CAR GETS COVERED IN SALT BEHIND A TRUCK ON THE INTERSTATE AND YOU INSTANTLY CANNOT SEE ANYTHING. THIS IS UNACCEPTABLE AND EXTREMELY UNSAFE FOR ALL PEOPLE DRIVING IN THE WINTER. IT IS STILL NOT WORKING PROPERLY AND IT'S 20F TODAY WHICH IS AVERAGE NORTHEAST TEMPERATURE. SOMETIMES WE GET A VERY LIGHT SPRAY THROUGH THE FRONT WINDSHIELDS - I'D SAY MAYBE 15% OF WHAT NORMALLY GETS OUT. THIS ISSUE HAS PUT US IN DANGER.
Additional Notes:
PREPARING FOR A ROAD TRIP, WE HAD THE CAR IN OUR GARAGE AND FILLED THE WASHER FLUID TANK (AFTER COMPLETELY EMPTYING IT) WITH FLUID THAT WILL NOT FREEZE UP TO -40F AND IT WAS WORKING FINE FOR A FEW HOURS WHILE DRIVING, HOWEVER LATER WHILE DRIVING NO FLUID WAS COMING OUT ON EITHER THE FRONT OR REAR WINDSHIELD. THE PUMP WAS WORKING, BUT THE TOP LINES AND NOZZLES WERE FROZEN SO NOTHING WAS COMING OUT. THIS WAS EXTREMELY DANGEROUS. IT WAS MAYBE 10F OUTSIDE WITH SALTY AND WET ROADS DUE TO LIGHT FLURRIES AND WE WERE SUPPOSED TO BE DRIVING HOME ON INTERSTATE HIGHWAYS FOR 8 HOURS. WE LOST VISIBILITY MULTIPLE TIMES AND HAD TO KEEP PULLING OVER TO MANUALLY WIPE DOWN THE WINDSHIELDS AND EVENTUALLY WERE UNABLE TO MAKE OUR TRIP AS PLANNED BECAUSE OF HOW IMPOSSIBLE AND UNSAFE IT WAS TO USE THE CAR. THE NOZZLES AND LINES ARE SIMPLY TOO SMALL AND IT'S NOT A PROBLEM WITH OUR FLUID AS IT WAS COMPLETELY LIQUID. WE COULD FEEL HOW TIGHT THE TUBES WERE AND HOW IT WAS UNABLE TO GET THE FLUID THROUGH. YOU DO NOT REALIZE HOW NECESSARY WINDSHIELD FLUID IS UNTIL YOUR CAR GETS COVERED IN SALT BEHIND A TRUCK ON THE INTERSTATE AND YOU INSTANTLY CANNOT SEE ANYTHING. THIS IS UNACCEPTABLE AND EXTREMELY UNSAFE FOR ALL PEOPLE DRIVING IN THE WINTER. IT IS STILL NOT WORKING PROPERLY AND IT'S 20F TODAY WHICH IS AVERAGE NORTHEAST TEMPERATURE. SOMETIMES WE GET A VERY LIGHT SPRAY THROUGH THE FRONT WINDSHIELDS - I'D SAY MAYBE 15% OF WHAT NORMALLY GETS OUT. THIS ISSUE HAS PUT US IN DANGER.
Mfg Campaign: 11058410
Recall Date: Jan 3, 2018
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
THE SEAT BELT LOCATED AT THE REAR PASSENGER DRIVER SIDE BROKE I WAS BUCKLING UP MY DAUGHTER'S CAR SEAT AND WHEN I PULLED THE SEATBELT ABOUT HALFWAY I HEARD A SMALL CLICK AND THEN THE SEAT BELT ROLLED ALL THE WAY OUT AND WOULD NOT GO BACK IN THE CAR WAS PARKED IN MY DRIVEWAY
Corrective Action:
THE SEAT BELT LOCATED AT THE REAR PASSENGER DRIVER SIDE BROKE I WAS BUCKLING UP MY DAUGHTER'S CAR SEAT AND WHEN I PULLED THE SEATBELT ABOUT HALFWAY I HEARD A SMALL CLICK AND THEN THE SEAT BELT ROLLED ALL THE WAY OUT AND WOULD NOT GO BACK IN THE CAR WAS PARKED IN MY DRIVEWAY
Additional Notes:
THE SEAT BELT LOCATED AT THE REAR PASSENGER DRIVER SIDE BROKE I WAS BUCKLING UP MY DAUGHTER'S CAR SEAT AND WHEN I PULLED THE SEATBELT ABOUT HALFWAY I HEARD A SMALL CLICK AND THEN THE SEAT BELT ROLLED ALL THE WAY OUT AND WOULD NOT GO BACK IN THE CAR WAS PARKED IN MY DRIVEWAY
Mfg Campaign: 11058404
Recall Date: Jan 3, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THIS VEHICLE WAS PURCHASED NEW FROM THE DEALERSHIP, NISSAN OF VACAVILLE, ON 9-16-2017. ON 10-26-2017 WHILE TRAVELING AT APPROXIMATELY 35 MPH THE VEHICLE'S FORWARD EMERGENCY BRAKING SYSTEM (FEB) SUDDENLY AND UNEXPECTEDLY ACTIVATED, BRING THE CAR TO A FULL AND COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE BRAKING SYSTEM DISENGAGED WITHIN A FEW SECONDS AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THERE WERE NO ADVERSE CONDITIONS, OBSTRUCTIONS, OR VEHICLES WITHIN A DANGEROUS DISTANCE TO HAVE CAUSED THE ACTIVATION. THE DASHBOARD WARNING LIGHTS DISPLAYED THE ALERT MESSAGE "WARNING" "MALFUNCTION." THE VEHICLE WAS SUBSEQUENTLY TOWED TO AUTOCOM NISSAN OF CONCORD FOR SERVICE AND DIAGNOSIS. I WAS TOLD CODES U1002, C1B5D, AND C1A16-97 WERE STORED IN THE COMPUTER SYSTEM. C1A16-97 RELATES TO AN OBSTRUCTION OR BLOCKED RADAR SENSOR, BUT THAT ALL THE STORED CODES WERE IN THE PAST. C1A16-97 WAS STORED AT 1983 MILES - I EXPERIENCED NO ACTIVATION OF THE SYSTEM AT THAT TIME. ACCORDING TO THE DEALERSHIP THERE WERE NO STORED CODES RELATED TO TODAY'S INCIDENT. NISSAN TECH LINE MADE A REMOTE DIAGNOSIS AND CONCLUDED A LOOSE LICENSE PLATE FRAME LIKELY HAD CAUSED AND OBSTRUCTION, ACTIVATING THE SYSTEM. THIS IS IN CONFLICT WITH THE OWNERS MANUAL'S EXPLANATION OF FEB SHUT DOWN IN THE EVENT OF AN OBSTRUCTION. ON 12-19-2017 I RETURNED THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE CAR. AFTER FOUR DAYS OF DIAGNOSTIC AND ROAD TESTING I WAS TOLD THAT, ACCORDING TO NISSAN TECH LINE, SINCE THE DEALERSHIP WAS UNABLE TO DUPLICATE THE MALFUNCTION DURING THE TEST DRIVE, THEN THE CAR IS CONSIDERED OPERATIONAL AND SAFE AND COULD BE RETURNED TO THE CUSTOMER. AND ALTHOUGH FINDING MULTIPLE PAST CODES STORED ECM-UL00L, ASB-UL002, BCM UL000-00, UL000-01, CLB40-49, CLB30-49, UL000-00, ICC /ADAS-C1B53-04, CLB54-00, UL000-01 ALL INDICATION MALFUNCTION. NONE OF WHICH HAVE BEEN RESOLVED OR REPAIRED. ## VIN PASSED ## NISSAN ROUGE S FWD 2017.5 ##
Corrective Action:
THIS VEHICLE WAS PURCHASED NEW FROM THE DEALERSHIP, NISSAN OF VACAVILLE, ON 9-16-2017. ON 10-26-2017 WHILE TRAVELING AT APPROXIMATELY 35 MPH THE VEHICLE'S FORWARD EMERGENCY BRAKING SYSTEM (FEB) SUDDENLY AND UNEXPECTEDLY ACTIVATED, BRING THE CAR TO A FULL AND COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE BRAKING SYSTEM DISENGAGED WITHIN A FEW SECONDS AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THERE WERE NO ADVERSE CONDITIONS, OBSTRUCTIONS, OR VEHICLES WITHIN A DANGEROUS DISTANCE TO HAVE CAUSED THE ACTIVATION. THE DASHBOARD WARNING LIGHTS DISPLAYED THE ALERT MESSAGE "WARNING" "MALFUNCTION." THE VEHICLE WAS SUBSEQUENTLY TOWED TO AUTOCOM NISSAN OF CONCORD FOR SERVICE AND DIAGNOSIS. I WAS TOLD CODES U1002, C1B5D, AND C1A16-97 WERE STORED IN THE COMPUTER SYSTEM. C1A16-97 RELATES TO AN OBSTRUCTION OR BLOCKED RADAR SENSOR, BUT THAT ALL THE STORED CODES WERE IN THE PAST. C1A16-97 WAS STORED AT 1983 MILES - I EXPERIENCED NO ACTIVATION OF THE SYSTEM AT THAT TIME. ACCORDING TO THE DEALERSHIP THERE WERE NO STORED CODES RELATED TO TODAY'S INCIDENT. NISSAN TECH LINE MADE A REMOTE DIAGNOSIS AND CONCLUDED A LOOSE LICENSE PLATE FRAME LIKELY HAD CAUSED AND OBSTRUCTION, ACTIVATING THE SYSTEM. THIS IS IN CONFLICT WITH THE OWNERS MANUAL'S EXPLANATION OF FEB SHUT DOWN IN THE EVENT OF AN OBSTRUCTION. ON 12-19-2017 I RETURNED THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE CAR. AFTER FOUR DAYS OF DIAGNOSTIC AND ROAD TESTING I WAS TOLD THAT, ACCORDING TO NISSAN TECH LINE, SINCE THE DEALERSHIP WAS UNABLE TO DUPLICATE THE MALFUNCTION DURING THE TEST DRIVE, THEN THE CAR IS CONSIDERED OPERATIONAL AND SAFE AND COULD BE RETURNED TO THE CUSTOMER. AND ALTHOUGH FINDING MULTIPLE PAST CODES STORED ECM-UL00L, ASB-UL002, BCM UL000-00, UL000-01, CLB40-49, CLB30-49, UL000-00, ICC /ADAS-C1B53-04, CLB54-00, UL000-01 ALL INDICATION MALFUNCTION. NONE OF WHICH HAVE BEEN RESOLVED OR REPAIRED. ## VIN PASSED ## NISSAN ROUGE S FWD 2017.5 ##
Additional Notes:
THIS VEHICLE WAS PURCHASED NEW FROM THE DEALERSHIP, NISSAN OF VACAVILLE, ON 9-16-2017. ON 10-26-2017 WHILE TRAVELING AT APPROXIMATELY 35 MPH THE VEHICLE'S FORWARD EMERGENCY BRAKING SYSTEM (FEB) SUDDENLY AND UNEXPECTEDLY ACTIVATED, BRING THE CAR TO A FULL AND COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE BRAKING SYSTEM DISENGAGED WITHIN A FEW SECONDS AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THERE WERE NO ADVERSE CONDITIONS, OBSTRUCTIONS, OR VEHICLES WITHIN A DANGEROUS DISTANCE TO HAVE CAUSED THE ACTIVATION. THE DASHBOARD WARNING LIGHTS DISPLAYED THE ALERT MESSAGE "WARNING" "MALFUNCTION." THE VEHICLE WAS SUBSEQUENTLY TOWED TO AUTOCOM NISSAN OF CONCORD FOR SERVICE AND DIAGNOSIS. I WAS TOLD CODES U1002, C1B5D, AND C1A16-97 WERE STORED IN THE COMPUTER SYSTEM. C1A16-97 RELATES TO AN OBSTRUCTION OR BLOCKED RADAR SENSOR, BUT THAT ALL THE STORED CODES WERE IN THE PAST. C1A16-97 WAS STORED AT 1983 MILES - I EXPERIENCED NO ACTIVATION OF THE SYSTEM AT THAT TIME. ACCORDING TO THE DEALERSHIP THERE WERE NO STORED CODES RELATED TO TODAY'S INCIDENT. NISSAN TECH LINE MADE A REMOTE DIAGNOSIS AND CONCLUDED A LOOSE LICENSE PLATE FRAME LIKELY HAD CAUSED AND OBSTRUCTION, ACTIVATING THE SYSTEM. THIS IS IN CONFLICT WITH THE OWNERS MANUAL'S EXPLANATION OF FEB SHUT DOWN IN THE EVENT OF AN OBSTRUCTION. ON 12-19-2017 I RETURNED THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE CAR. AFTER FOUR DAYS OF DIAGNOSTIC AND ROAD TESTING I WAS TOLD THAT, ACCORDING TO NISSAN TECH LINE, SINCE THE DEALERSHIP WAS UNABLE TO DUPLICATE THE MALFUNCTION DURING THE TEST DRIVE, THEN THE CAR IS CONSIDERED OPERATIONAL AND SAFE AND COULD BE RETURNED TO THE CUSTOMER. AND ALTHOUGH FINDING MULTIPLE PAST CODES STORED ECM-UL00L, ASB-UL002, BCM UL000-00, UL000-01, CLB40-49, CLB30-49, UL000-00, ICC /ADAS-C1B53-04, CLB54-00, UL000-01 ALL INDICATION MALFUNCTION. NONE OF WHICH HAVE BEEN RESOLVED OR REPAIRED. ## VIN PASSED ## NISSAN ROUGE S FWD 2017.5 ##
Mfg Campaign: 11057739
Recall Date: Dec 31, 2017
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTECTION SYSTEM JOLTING THE CAR TO A STOP. I THEN FELT THIS WAS A SAFETY ISSUE AND BROUGHT THIS INTO THE NISSAN DEALERSHIP. THEY CHECKED THE CAR AND CALLED REPORTING THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND I SHOULD PICK IT UP. I PICKED THE CAR UP AND CONTINUED TO DRIVE IT UNTIL I SWITCHED CARS WITH A PERSONAL FRIEND WHO USED THE CAR TO DRIVE ONE MILE BACK TO HOME DOWN A 4 LANE ROAD. UPON COMING TO AN INTERSECTION, SHE REPORTS SHE BEGAN SLOWING DOWN AND GOT IN A TURN LANE TO MAKE A LEFT ONTO OUR NEIGHBORHOOD ROAD AND AS SHE WAS APPROACHING THE LIGHT, THE CAR ACTIVATED THE EMERGENCY BRAKING SYSTEM, AGAIN JOLTING THE CAR TO A STOP. SHE STATES DURING AND AFTER THE CAR CAME TO A COMPLETE STOP, SHE KEPT HER FOOT ON THE BREAK THE ENTIRE TIME AND WHILE DECOMPRESSING THE BRAKE, THE CAR THEN JOLTED FORWARD CRASHING INTO THE CAR IN FRONT OF HER. I HAD THE CAR TOWED IN TO THE NISSAN DEALERSHIP AND HAD CORPORATE NISSAN STEP IN TO INVESTIGATE THE CAR. 6 WEEKS LATER THEY INVESTIGATED THE CAR REPORTING THAT NO ERROR WAS FOUND WITH THE CAR AND AGAIN I SHOULD PICK MY VEHICLE UP. I REQUESTED SPECIFIC TESTS AND ASKED THE TESTING PROCESS FOR THE CAR AND WAS ADVISED BY THE INVESTIGATION DEPARTMENT THAT THEY COULD NOT DISCLOSE THAT INFORMATION AND THAT THE TESTING AND RESULTS WERE "PROPERTY OF NISSAN" AND THAT THEY WERE NOT OFFERING ANY FURTHER ASSISTANCE.
Corrective Action:
THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTECTION SYSTEM JOLTING THE CAR TO A STOP. I THEN FELT THIS WAS A SAFETY ISSUE AND BROUGHT THIS INTO THE NISSAN DEALERSHIP. THEY CHECKED THE CAR AND CALLED REPORTING THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND I SHOULD PICK IT UP. I PICKED THE CAR UP AND CONTINUED TO DRIVE IT UNTIL I SWITCHED CARS WITH A PERSONAL FRIEND WHO USED THE CAR TO DRIVE ONE MILE BACK TO HOME DOWN A 4 LANE ROAD. UPON COMING TO AN INTERSECTION, SHE REPORTS SHE BEGAN SLOWING DOWN AND GOT IN A TURN LANE TO MAKE A LEFT ONTO OUR NEIGHBORHOOD ROAD AND AS SHE WAS APPROACHING THE LIGHT, THE CAR ACTIVATED THE EMERGENCY BRAKING SYSTEM, AGAIN JOLTING THE CAR TO A STOP. SHE STATES DURING AND AFTER THE CAR CAME TO A COMPLETE STOP, SHE KEPT HER FOOT ON THE BREAK THE ENTIRE TIME AND WHILE DECOMPRESSING THE BRAKE, THE CAR THEN JOLTED FORWARD CRASHING INTO THE CAR IN FRONT OF HER. I HAD THE CAR TOWED IN TO THE NISSAN DEALERSHIP AND HAD CORPORATE NISSAN STEP IN TO INVESTIGATE THE CAR. 6 WEEKS LATER THEY INVESTIGATED THE CAR REPORTING THAT NO ERROR WAS FOUND WITH THE CAR AND AGAIN I SHOULD PICK MY VEHICLE UP. I REQUESTED SPECIFIC TESTS AND ASKED THE TESTING PROCESS FOR THE CAR AND WAS ADVISED BY THE INVESTIGATION DEPARTMENT THAT THEY COULD NOT DISCLOSE THAT INFORMATION AND THAT THE TESTING AND RESULTS WERE "PROPERTY OF NISSAN" AND THAT THEY WERE NOT OFFERING ANY FURTHER ASSISTANCE.
Additional Notes:
THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTECTION SYSTEM JOLTING THE CAR TO A STOP. I THEN FELT THIS WAS A SAFETY ISSUE AND BROUGHT THIS INTO THE NISSAN DEALERSHIP. THEY CHECKED THE CAR AND CALLED REPORTING THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND I SHOULD PICK IT UP. I PICKED THE CAR UP AND CONTINUED TO DRIVE IT UNTIL I SWITCHED CARS WITH A PERSONAL FRIEND WHO USED THE CAR TO DRIVE ONE MILE BACK TO HOME DOWN A 4 LANE ROAD. UPON COMING TO AN INTERSECTION, SHE REPORTS SHE BEGAN SLOWING DOWN AND GOT IN A TURN LANE TO MAKE A LEFT ONTO OUR NEIGHBORHOOD ROAD AND AS SHE WAS APPROACHING THE LIGHT, THE CAR ACTIVATED THE EMERGENCY BRAKING SYSTEM, AGAIN JOLTING THE CAR TO A STOP. SHE STATES DURING AND AFTER THE CAR CAME TO A COMPLETE STOP, SHE KEPT HER FOOT ON THE BREAK THE ENTIRE TIME AND WHILE DECOMPRESSING THE BRAKE, THE CAR THEN JOLTED FORWARD CRASHING INTO THE CAR IN FRONT OF HER. I HAD THE CAR TOWED IN TO THE NISSAN DEALERSHIP AND HAD CORPORATE NISSAN STEP IN TO INVESTIGATE THE CAR. 6 WEEKS LATER THEY INVESTIGATED THE CAR REPORTING THAT NO ERROR WAS FOUND WITH THE CAR AND AGAIN I SHOULD PICK MY VEHICLE UP. I REQUESTED SPECIFIC TESTS AND ASKED THE TESTING PROCESS FOR THE CAR AND WAS ADVISED BY THE INVESTIGATION DEPARTMENT THAT THEY COULD NOT DISCLOSE THAT INFORMATION AND THAT THE TESTING AND RESULTS WERE "PROPERTY OF NISSAN" AND THAT THEY WERE NOT OFFERING ANY FURTHER ASSISTANCE.
Mfg Campaign: 11056061
Recall Date: Dec 22, 2017
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTECTION SYSTEM JOLTING THE CAR TO A STOP. I THEN FELT THIS WAS A SAFETY ISSUE AND BROUGHT THIS INTO THE NISSAN DEALERSHIP. THEY CHECKED THE CAR AND CALLED REPORTING THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND I SHOULD PICK IT UP. I PICKED THE CAR UP AND CONTINUED TO DRIVE IT UNTIL I SWITCHED CARS WITH A PERSONAL FRIEND WHO USED THE CAR TO DRIVE ONE MILE BACK TO HOME DOWN A 4 LANE ROAD. UPON COMING TO AN INTERSECTION, SHE REPORTS SHE BEGAN SLOWING DOWN AND GOT IN A TURN LANE TO MAKE A LEFT ONTO OUR NEIGHBORHOOD ROAD AND AS SHE WAS APPROACHING THE LIGHT, THE CAR ACTIVATED THE EMERGENCY BRAKING SYSTEM, AGAIN JOLTING THE CAR TO A STOP. SHE STATES DURING AND AFTER THE CAR CAME TO A COMPLETE STOP, SHE KEPT HER FOOT ON THE BREAK THE ENTIRE TIME AND WHILE DECOMPRESSING THE BRAKE, THE CAR THEN JOLTED FORWARD CRASHING INTO THE CAR IN FRONT OF HER. I HAD THE CAR TOWED IN TO THE NISSAN DEALERSHIP AND HAD CORPORATE NISSAN STEP IN TO INVESTIGATE THE CAR. 6 WEEKS LATER THEY INVESTIGATED THE CAR REPORTING THAT NO ERROR WAS FOUND WITH THE CAR AND AGAIN I SHOULD PICK MY VEHICLE UP. I REQUESTED SPECIFIC TESTS AND ASKED THE TESTING PROCESS FOR THE CAR AND WAS ADVISED BY THE INVESTIGATION DEPARTMENT THAT THEY COULD NOT DISCLOSE THAT INFORMATION AND THAT THE TESTING AND RESULTS WERE "PROPERTY OF NISSAN" AND THAT THEY WERE NOT OFFERING ANY FURTHER ASSISTANCE.
Corrective Action:
THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTECTION SYSTEM JOLTING THE CAR TO A STOP. I THEN FELT THIS WAS A SAFETY ISSUE AND BROUGHT THIS INTO THE NISSAN DEALERSHIP. THEY CHECKED THE CAR AND CALLED REPORTING THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND I SHOULD PICK IT UP. I PICKED THE CAR UP AND CONTINUED TO DRIVE IT UNTIL I SWITCHED CARS WITH A PERSONAL FRIEND WHO USED THE CAR TO DRIVE ONE MILE BACK TO HOME DOWN A 4 LANE ROAD. UPON COMING TO AN INTERSECTION, SHE REPORTS SHE BEGAN SLOWING DOWN AND GOT IN A TURN LANE TO MAKE A LEFT ONTO OUR NEIGHBORHOOD ROAD AND AS SHE WAS APPROACHING THE LIGHT, THE CAR ACTIVATED THE EMERGENCY BRAKING SYSTEM, AGAIN JOLTING THE CAR TO A STOP. SHE STATES DURING AND AFTER THE CAR CAME TO A COMPLETE STOP, SHE KEPT HER FOOT ON THE BREAK THE ENTIRE TIME AND WHILE DECOMPRESSING THE BRAKE, THE CAR THEN JOLTED FORWARD CRASHING INTO THE CAR IN FRONT OF HER. I HAD THE CAR TOWED IN TO THE NISSAN DEALERSHIP AND HAD CORPORATE NISSAN STEP IN TO INVESTIGATE THE CAR. 6 WEEKS LATER THEY INVESTIGATED THE CAR REPORTING THAT NO ERROR WAS FOUND WITH THE CAR AND AGAIN I SHOULD PICK MY VEHICLE UP. I REQUESTED SPECIFIC TESTS AND ASKED THE TESTING PROCESS FOR THE CAR AND WAS ADVISED BY THE INVESTIGATION DEPARTMENT THAT THEY COULD NOT DISCLOSE THAT INFORMATION AND THAT THE TESTING AND RESULTS WERE "PROPERTY OF NISSAN" AND THAT THEY WERE NOT OFFERING ANY FURTHER ASSISTANCE.
Additional Notes:
THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTECTION SYSTEM JOLTING THE CAR TO A STOP. I THEN FELT THIS WAS A SAFETY ISSUE AND BROUGHT THIS INTO THE NISSAN DEALERSHIP. THEY CHECKED THE CAR AND CALLED REPORTING THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND I SHOULD PICK IT UP. I PICKED THE CAR UP AND CONTINUED TO DRIVE IT UNTIL I SWITCHED CARS WITH A PERSONAL FRIEND WHO USED THE CAR TO DRIVE ONE MILE BACK TO HOME DOWN A 4 LANE ROAD. UPON COMING TO AN INTERSECTION, SHE REPORTS SHE BEGAN SLOWING DOWN AND GOT IN A TURN LANE TO MAKE A LEFT ONTO OUR NEIGHBORHOOD ROAD AND AS SHE WAS APPROACHING THE LIGHT, THE CAR ACTIVATED THE EMERGENCY BRAKING SYSTEM, AGAIN JOLTING THE CAR TO A STOP. SHE STATES DURING AND AFTER THE CAR CAME TO A COMPLETE STOP, SHE KEPT HER FOOT ON THE BREAK THE ENTIRE TIME AND WHILE DECOMPRESSING THE BRAKE, THE CAR THEN JOLTED FORWARD CRASHING INTO THE CAR IN FRONT OF HER. I HAD THE CAR TOWED IN TO THE NISSAN DEALERSHIP AND HAD CORPORATE NISSAN STEP IN TO INVESTIGATE THE CAR. 6 WEEKS LATER THEY INVESTIGATED THE CAR REPORTING THAT NO ERROR WAS FOUND WITH THE CAR AND AGAIN I SHOULD PICK MY VEHICLE UP. I REQUESTED SPECIFIC TESTS AND ASKED THE TESTING PROCESS FOR THE CAR AND WAS ADVISED BY THE INVESTIGATION DEPARTMENT THAT THEY COULD NOT DISCLOSE THAT INFORMATION AND THAT THE TESTING AND RESULTS WERE "PROPERTY OF NISSAN" AND THAT THEY WERE NOT OFFERING ANY FURTHER ASSISTANCE.
Mfg Campaign: 11056061
Recall Date: Dec 22, 2017
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
ABS BRAKING SYSTEM GOES ON WHEN DRIVING CAR FOR NO APPARENT REASON. NO OTHER CARS OR OBSTACLES AROUND. THIS HAS HAPPENED 7 TIMES. SPEED USUALLY BETWEEN 30 /35 MPH. ALERT SIGNAL BEEPS FIRST . BRAKES RELEASE AFTER APPROXIMATELY 3 TO 4 SECONDS
Corrective Action:
ABS BRAKING SYSTEM GOES ON WHEN DRIVING CAR FOR NO APPARENT REASON. NO OTHER CARS OR OBSTACLES AROUND. THIS HAS HAPPENED 7 TIMES. SPEED USUALLY BETWEEN 30 /35 MPH. ALERT SIGNAL BEEPS FIRST . BRAKES RELEASE AFTER APPROXIMATELY 3 TO 4 SECONDS
Additional Notes:
ABS BRAKING SYSTEM GOES ON WHEN DRIVING CAR FOR NO APPARENT REASON. NO OTHER CARS OR OBSTACLES AROUND. THIS HAS HAPPENED 7 TIMES. SPEED USUALLY BETWEEN 30 /35 MPH. ALERT SIGNAL BEEPS FIRST . BRAKES RELEASE AFTER APPROXIMATELY 3 TO 4 SECONDS
Mfg Campaign: 11055766
Recall Date: Dec 20, 2017
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG RECALL ON MY TRUCK, I DONT WANT TO USE IT UNTIL IT GETS REPAIRED OR I GET ANOTHER NISSIAN
Corrective Action:
AIR BAG RECALL ON MY TRUCK, I DONT WANT TO USE IT UNTIL IT GETS REPAIRED OR I GET ANOTHER NISSIAN
Additional Notes:
AIR BAG RECALL ON MY TRUCK, I DONT WANT TO USE IT UNTIL IT GETS REPAIRED OR I GET ANOTHER NISSIAN
Mfg Campaign: 11055480
Recall Date: Dec 19, 2017
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Corrective Action:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Additional Notes:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Mfg Campaign: 11054224
Recall Date: Dec 12, 2017
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Corrective Action:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Additional Notes:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Mfg Campaign: 11054224
Recall Date: Dec 12, 2017
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury