Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACKUP CAMERA IS FREEZING AT RANDOM WHEN I AM BACKING UP CAUSING ME TO HAVE TO STOP AND PUT THE VEHICLE IN PARK AND TURN THE VEHICLE OFF AND BACK ON TO RESET THE BACKUP CAMERA TO GET IT TO UNFREEZE TO GET IT TO FULLY WORK AGAIN. OTHERWISE IT REMAINS FROZEN EVEN WHEN I PUT THE VEHICLE IN DRIVE AND DRIVE TO A NEW AND LEAVE THE VEHICLE RUNNING AND STOP AND BACKUP THE BACKUP CAMERA IS STILL FROZEN NOT UNTIL I TURN THE VEHICLE OFF DOES THE BACKUP BECOME UNFROZEN. THIS IS A RANDOM HAPPENING, AND DOES NOT HAPPEN ALL THE TIME AND I CAN NOT PREDICT WHEN IT WILL OCCUR THE NEXT TIME. THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE ME TO HIT A CHILD THAT COULD RANDOMLY RUN OUT BEHIND MY VEHICLE WITHOUT WARNING IN A PARKING LOT OR WHEN BACKING OUT OF A DRIVEWAY. THIS HAS HAPPENED ABOUT 25 TIMES NOW SINCE THE RECALL OF THE RECALL WAS REPAIRED ON MY 2018 NISSAN ROUGE SV BEFORE THE RECALL AND 1200 MILE SERVICE WAS DONE ION MY VEHICLE HAD NO ISSUES WITH MY UNTIL I HAD ALL THIS WORK DONE. THE ISSUE WITH MY BACKUP HAPPENS IN PARKING LOTS DRIVEWAYS IT DOES NOT MATTER WHEN I PARK IT IS A RANDOM OCCURRENCE THAT HAPPENS WHEN I PUT THE VEHICLE IN REVERSE DAY OR NIGHT. IT JUST HAPPENS OUT OF THE BLUE. AND SCARES ME WHEN IT DOES AND I HAVE TO BE MORE ALERT TO EVERYTHING AROUND ME IN MY MIRRORS TO MAKE SURE I DO NOT HIT ANYTHING OR ANYONE. THIS NEEDS TO BE FIXED AND I KNOW IF IT IS HAPPENING TO MY VEHICLE IT HAS TO BE HAPPENING TO OTHERS I CAN NOT BE THE ONLY PERSON WITH THIS ISSUE. *TR
Corrective Action:
THE BACKUP CAMERA IS FREEZING AT RANDOM WHEN I AM BACKING UP CAUSING ME TO HAVE TO STOP AND PUT THE VEHICLE IN PARK AND TURN THE VEHICLE OFF AND BACK ON TO RESET THE BACKUP CAMERA TO GET IT TO UNFREEZE TO GET IT TO FULLY WORK AGAIN. OTHERWISE IT REMAINS FROZEN EVEN WHEN I PUT THE VEHICLE IN DRIVE AND DRIVE TO A NEW AND LEAVE THE VEHICLE RUNNING AND STOP AND BACKUP THE BACKUP CAMERA IS STILL FROZEN NOT UNTIL I TURN THE VEHICLE OFF DOES THE BACKUP BECOME UNFROZEN. THIS IS A RANDOM HAPPENING, AND DOES NOT HAPPEN ALL THE TIME AND I CAN NOT PREDICT WHEN IT WILL OCCUR THE NEXT TIME. THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE ME TO HIT A CHILD THAT COULD RANDOMLY RUN OUT BEHIND MY VEHICLE WITHOUT WARNING IN A PARKING LOT OR WHEN BACKING OUT OF A DRIVEWAY. THIS HAS HAPPENED ABOUT 25 TIMES NOW SINCE THE RECALL OF THE RECALL WAS REPAIRED ON MY 2018 NISSAN ROUGE SV BEFORE THE RECALL AND 1200 MILE SERVICE WAS DONE ION MY VEHICLE HAD NO ISSUES WITH MY UNTIL I HAD ALL THIS WORK DONE. THE ISSUE WITH MY BACKUP HAPPENS IN PARKING LOTS DRIVEWAYS IT DOES NOT MATTER WHEN I PARK IT IS A RANDOM OCCURRENCE THAT HAPPENS WHEN I PUT THE VEHICLE IN REVERSE DAY OR NIGHT. IT JUST HAPPENS OUT OF THE BLUE. AND SCARES ME WHEN IT DOES AND I HAVE TO BE MORE ALERT TO EVERYTHING AROUND ME IN MY MIRRORS TO MAKE SURE I DO NOT HIT ANYTHING OR ANYONE. THIS NEEDS TO BE FIXED AND I KNOW IF IT IS HAPPENING TO MY VEHICLE IT HAS TO BE HAPPENING TO OTHERS I CAN NOT BE THE ONLY PERSON WITH THIS ISSUE. *TR
Additional Notes:
THE BACKUP CAMERA IS FREEZING AT RANDOM WHEN I AM BACKING UP CAUSING ME TO HAVE TO STOP AND PUT THE VEHICLE IN PARK AND TURN THE VEHICLE OFF AND BACK ON TO RESET THE BACKUP CAMERA TO GET IT TO UNFREEZE TO GET IT TO FULLY WORK AGAIN. OTHERWISE IT REMAINS FROZEN EVEN WHEN I PUT THE VEHICLE IN DRIVE AND DRIVE TO A NEW AND LEAVE THE VEHICLE RUNNING AND STOP AND BACKUP THE BACKUP CAMERA IS STILL FROZEN NOT UNTIL I TURN THE VEHICLE OFF DOES THE BACKUP BECOME UNFROZEN. THIS IS A RANDOM HAPPENING, AND DOES NOT HAPPEN ALL THE TIME AND I CAN NOT PREDICT WHEN IT WILL OCCUR THE NEXT TIME. THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE ME TO HIT A CHILD THAT COULD RANDOMLY RUN OUT BEHIND MY VEHICLE WITHOUT WARNING IN A PARKING LOT OR WHEN BACKING OUT OF A DRIVEWAY. THIS HAS HAPPENED ABOUT 25 TIMES NOW SINCE THE RECALL OF THE RECALL WAS REPAIRED ON MY 2018 NISSAN ROUGE SV BEFORE THE RECALL AND 1200 MILE SERVICE WAS DONE ION MY VEHICLE HAD NO ISSUES WITH MY UNTIL I HAD ALL THIS WORK DONE. THE ISSUE WITH MY BACKUP HAPPENS IN PARKING LOTS DRIVEWAYS IT DOES NOT MATTER WHEN I PARK IT IS A RANDOM OCCURRENCE THAT HAPPENS WHEN I PUT THE VEHICLE IN REVERSE DAY OR NIGHT. IT JUST HAPPENS OUT OF THE BLUE. AND SCARES ME WHEN IT DOES AND I HAVE TO BE MORE ALERT TO EVERYTHING AROUND ME IN MY MIRRORS TO MAKE SURE I DO NOT HIT ANYTHING OR ANYONE. THIS NEEDS TO BE FIXED AND I KNOW IF IT IS HAPPENING TO MY VEHICLE IT HAS TO BE HAPPENING TO OTHERS I CAN NOT BE THE ONLY PERSON WITH THIS ISSUE. *TR
Mfg Campaign: 11328565
Recall Date: Jun 12, 2020
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
THE BACKUP CAMERA IS FREEZING AT RANDOM WHEN I AM BACKING UP CAUSING ME TO HAVE TO STOP AND PUT THE VEHICLE IN PARK AND TURN THE VEHICLE OFF AND BACK ON TO RESET THE BACKUP CAMERA TO GET IT TO UNFREEZE TO GET IT TO FULLY WORK AGAIN. OTHERWISE IT REMAINS FROZEN EVEN WHEN I PUT THE VEHICLE IN DRIVE AND DRIVE TO A NEW AND LEAVE THE VEHICLE RUNNING AND STOP AND BACKUP THE BACKUP CAMERA IS STILL FROZEN NOT UNTIL I TURN THE VEHICLE OFF DOES THE BACKUP BECOME UNFROZEN. THIS IS A RANDOM HAPPENING, AND DOES NOT HAPPEN ALL THE TIME AND I CAN NOT PREDICT WHEN IT WILL OCCUR THE NEXT TIME. THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE ME TO HIT A CHILD THAT COULD RANDOMLY RUN OUT BEHIND MY VEHICLE WITHOUT WARNING IN A PARKING LOT OR WHEN BACKING OUT OF A DRIVEWAY. THIS HAS HAPPENED ABOUT 25 TIMES NOW SINCE THE RECALL OF THE RECALL WAS REPAIRED ON MY 2018 NISSAN ROUGE SV BEFORE THE RECALL AND 1200 MILE SERVICE WAS DONE ION MY VEHICLE HAD NO ISSUES WITH MY UNTIL I HAD ALL THIS WORK DONE. THE ISSUE WITH MY BACKUP HAPPENS IN PARKING LOTS DRIVEWAYS IT DOES NOT MATTER WHEN I PARK IT IS A RANDOM OCCURRENCE THAT HAPPENS WHEN I PUT THE VEHICLE IN REVERSE DAY OR NIGHT. IT JUST HAPPENS OUT OF THE BLUE. AND SCARES ME WHEN IT DOES AND I HAVE TO BE MORE ALERT TO EVERYTHING AROUND ME IN MY MIRRORS TO MAKE SURE I DO NOT HIT ANYTHING OR ANYONE. THIS NEEDS TO BE FIXED AND I KNOW IF IT IS HAPPENING TO MY VEHICLE IT HAS TO BE HAPPENING TO OTHERS I CAN NOT BE THE ONLY PERSON WITH THIS ISSUE. *TR
Corrective Action:
THE BACKUP CAMERA IS FREEZING AT RANDOM WHEN I AM BACKING UP CAUSING ME TO HAVE TO STOP AND PUT THE VEHICLE IN PARK AND TURN THE VEHICLE OFF AND BACK ON TO RESET THE BACKUP CAMERA TO GET IT TO UNFREEZE TO GET IT TO FULLY WORK AGAIN. OTHERWISE IT REMAINS FROZEN EVEN WHEN I PUT THE VEHICLE IN DRIVE AND DRIVE TO A NEW AND LEAVE THE VEHICLE RUNNING AND STOP AND BACKUP THE BACKUP CAMERA IS STILL FROZEN NOT UNTIL I TURN THE VEHICLE OFF DOES THE BACKUP BECOME UNFROZEN. THIS IS A RANDOM HAPPENING, AND DOES NOT HAPPEN ALL THE TIME AND I CAN NOT PREDICT WHEN IT WILL OCCUR THE NEXT TIME. THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE ME TO HIT A CHILD THAT COULD RANDOMLY RUN OUT BEHIND MY VEHICLE WITHOUT WARNING IN A PARKING LOT OR WHEN BACKING OUT OF A DRIVEWAY. THIS HAS HAPPENED ABOUT 25 TIMES NOW SINCE THE RECALL OF THE RECALL WAS REPAIRED ON MY 2018 NISSAN ROUGE SV BEFORE THE RECALL AND 1200 MILE SERVICE WAS DONE ION MY VEHICLE HAD NO ISSUES WITH MY UNTIL I HAD ALL THIS WORK DONE. THE ISSUE WITH MY BACKUP HAPPENS IN PARKING LOTS DRIVEWAYS IT DOES NOT MATTER WHEN I PARK IT IS A RANDOM OCCURRENCE THAT HAPPENS WHEN I PUT THE VEHICLE IN REVERSE DAY OR NIGHT. IT JUST HAPPENS OUT OF THE BLUE. AND SCARES ME WHEN IT DOES AND I HAVE TO BE MORE ALERT TO EVERYTHING AROUND ME IN MY MIRRORS TO MAKE SURE I DO NOT HIT ANYTHING OR ANYONE. THIS NEEDS TO BE FIXED AND I KNOW IF IT IS HAPPENING TO MY VEHICLE IT HAS TO BE HAPPENING TO OTHERS I CAN NOT BE THE ONLY PERSON WITH THIS ISSUE. *TR
Additional Notes:
THE BACKUP CAMERA IS FREEZING AT RANDOM WHEN I AM BACKING UP CAUSING ME TO HAVE TO STOP AND PUT THE VEHICLE IN PARK AND TURN THE VEHICLE OFF AND BACK ON TO RESET THE BACKUP CAMERA TO GET IT TO UNFREEZE TO GET IT TO FULLY WORK AGAIN. OTHERWISE IT REMAINS FROZEN EVEN WHEN I PUT THE VEHICLE IN DRIVE AND DRIVE TO A NEW AND LEAVE THE VEHICLE RUNNING AND STOP AND BACKUP THE BACKUP CAMERA IS STILL FROZEN NOT UNTIL I TURN THE VEHICLE OFF DOES THE BACKUP BECOME UNFROZEN. THIS IS A RANDOM HAPPENING, AND DOES NOT HAPPEN ALL THE TIME AND I CAN NOT PREDICT WHEN IT WILL OCCUR THE NEXT TIME. THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE ME TO HIT A CHILD THAT COULD RANDOMLY RUN OUT BEHIND MY VEHICLE WITHOUT WARNING IN A PARKING LOT OR WHEN BACKING OUT OF A DRIVEWAY. THIS HAS HAPPENED ABOUT 25 TIMES NOW SINCE THE RECALL OF THE RECALL WAS REPAIRED ON MY 2018 NISSAN ROUGE SV BEFORE THE RECALL AND 1200 MILE SERVICE WAS DONE ION MY VEHICLE HAD NO ISSUES WITH MY UNTIL I HAD ALL THIS WORK DONE. THE ISSUE WITH MY BACKUP HAPPENS IN PARKING LOTS DRIVEWAYS IT DOES NOT MATTER WHEN I PARK IT IS A RANDOM OCCURRENCE THAT HAPPENS WHEN I PUT THE VEHICLE IN REVERSE DAY OR NIGHT. IT JUST HAPPENS OUT OF THE BLUE. AND SCARES ME WHEN IT DOES AND I HAVE TO BE MORE ALERT TO EVERYTHING AROUND ME IN MY MIRRORS TO MAKE SURE I DO NOT HIT ANYTHING OR ANYONE. THIS NEEDS TO BE FIXED AND I KNOW IF IT IS HAPPENING TO MY VEHICLE IT HAS TO BE HAPPENING TO OTHERS I CAN NOT BE THE ONLY PERSON WITH THIS ISSUE. *TR
Mfg Campaign: 11328565
Recall Date: Jun 12, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Corrective Action:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Additional Notes:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Mfg Campaign: 11328255
Recall Date: Jun 10, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Corrective Action:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Additional Notes:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Mfg Campaign: 11328255
Recall Date: Jun 10, 2020
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Corrective Action:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Additional Notes:
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Mfg Campaign: 11328255
Recall Date: Jun 10, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INFOTAINMENT SYSTEM, WHICH INCLUDES THE CAMERAS AND NAVIGATION SYSTEM RANDOMLY REBOOTS ITSELF. WHILE USING NAVIGATION THE ENTIRE SYSTEM WILL REBOOT ITSELF. SOMETIMES THE TOUCH SCREEN WILL FREEZE UP AND IT HAS TO BE MANUALLY REBOOTED. THE INFOTAINMENT SYSTEM IS IMPORTANT BECAUSE IT HAS YOUR BACKUP CAMERAS AND NAVIGATION SYSTEM. (THE DATE, MILEAGE ON MY VEHICLE AND SPEED I WAS GOING WAS BASED ON THE MOST RECENT OCCURRENCE.) *TR
Corrective Action:
THE INFOTAINMENT SYSTEM, WHICH INCLUDES THE CAMERAS AND NAVIGATION SYSTEM RANDOMLY REBOOTS ITSELF. WHILE USING NAVIGATION THE ENTIRE SYSTEM WILL REBOOT ITSELF. SOMETIMES THE TOUCH SCREEN WILL FREEZE UP AND IT HAS TO BE MANUALLY REBOOTED. THE INFOTAINMENT SYSTEM IS IMPORTANT BECAUSE IT HAS YOUR BACKUP CAMERAS AND NAVIGATION SYSTEM. (THE DATE, MILEAGE ON MY VEHICLE AND SPEED I WAS GOING WAS BASED ON THE MOST RECENT OCCURRENCE.) *TR
Additional Notes:
THE INFOTAINMENT SYSTEM, WHICH INCLUDES THE CAMERAS AND NAVIGATION SYSTEM RANDOMLY REBOOTS ITSELF. WHILE USING NAVIGATION THE ENTIRE SYSTEM WILL REBOOT ITSELF. SOMETIMES THE TOUCH SCREEN WILL FREEZE UP AND IT HAS TO BE MANUALLY REBOOTED. THE INFOTAINMENT SYSTEM IS IMPORTANT BECAUSE IT HAS YOUR BACKUP CAMERAS AND NAVIGATION SYSTEM. (THE DATE, MILEAGE ON MY VEHICLE AND SPEED I WAS GOING WAS BASED ON THE MOST RECENT OCCURRENCE.) *TR
Mfg Campaign: 11327137
Recall Date: Jun 3, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
HAPPENED MULTIPLE TIMES TILL NOW. CAR RANDOMLY BRAKES (AUTOMATIC EMERGENCY BRAKE) I'M THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD A NEAR MISS YESTERDAY AND OTHER CLOSE SITUATIONS. THIS HAPPENED ON CITY ROADS 3 TIMES AND THE HIGHWAY ONCE. *TR
Corrective Action:
HAPPENED MULTIPLE TIMES TILL NOW. CAR RANDOMLY BRAKES (AUTOMATIC EMERGENCY BRAKE) I'M THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD A NEAR MISS YESTERDAY AND OTHER CLOSE SITUATIONS. THIS HAPPENED ON CITY ROADS 3 TIMES AND THE HIGHWAY ONCE. *TR
Additional Notes:
HAPPENED MULTIPLE TIMES TILL NOW. CAR RANDOMLY BRAKES (AUTOMATIC EMERGENCY BRAKE) I'M THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD A NEAR MISS YESTERDAY AND OTHER CLOSE SITUATIONS. THIS HAPPENED ON CITY ROADS 3 TIMES AND THE HIGHWAY ONCE. *TR
Mfg Campaign: 11325694
Recall Date: May 24, 2020
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
HAPPENED MULTIPLE TIMES TILL NOW. CAR RANDOMLY BRAKES (AUTOMATIC EMERGENCY BRAKE) I'M THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD A NEAR MISS YESTERDAY AND OTHER CLOSE SITUATIONS. THIS HAPPENED ON CITY ROADS 3 TIMES AND THE HIGHWAY ONCE. *TR
Corrective Action:
HAPPENED MULTIPLE TIMES TILL NOW. CAR RANDOMLY BRAKES (AUTOMATIC EMERGENCY BRAKE) I'M THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD A NEAR MISS YESTERDAY AND OTHER CLOSE SITUATIONS. THIS HAPPENED ON CITY ROADS 3 TIMES AND THE HIGHWAY ONCE. *TR
Additional Notes:
HAPPENED MULTIPLE TIMES TILL NOW. CAR RANDOMLY BRAKES (AUTOMATIC EMERGENCY BRAKE) I'M THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD A NEAR MISS YESTERDAY AND OTHER CLOSE SITUATIONS. THIS HAPPENED ON CITY ROADS 3 TIMES AND THE HIGHWAY ONCE. *TR
Mfg Campaign: 11325694
Recall Date: May 24, 2020
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE TIRES ERE WEARING UNEVENLY I WAS TOLD THEY COULD NOT DO ROTATION. UNEVEN TIRE WEAR TOOK IN DOER INSPECTION AND DISCOVERED THE PROBLEM WAS THE RACK AND PINION /INNER/OUTER TIE RODS UNEVEN *TR
Corrective Action:
THE TIRES ERE WEARING UNEVENLY I WAS TOLD THEY COULD NOT DO ROTATION. UNEVEN TIRE WEAR TOOK IN DOER INSPECTION AND DISCOVERED THE PROBLEM WAS THE RACK AND PINION /INNER/OUTER TIE RODS UNEVEN *TR
Additional Notes:
THE TIRES ERE WEARING UNEVENLY I WAS TOLD THEY COULD NOT DO ROTATION. UNEVEN TIRE WEAR TOOK IN DOER INSPECTION AND DISCOVERED THE PROBLEM WAS THE RACK AND PINION /INNER/OUTER TIE RODS UNEVEN *TR
Mfg Campaign: 11325511
Recall Date: May 22, 2020
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THE TIRES ERE WEARING UNEVENLY I WAS TOLD THEY COULD NOT DO ROTATION. UNEVEN TIRE WEAR TOOK IN DOER INSPECTION AND DISCOVERED THE PROBLEM WAS THE RACK AND PINION /INNER/OUTER TIE RODS UNEVEN *TR
Corrective Action:
THE TIRES ERE WEARING UNEVENLY I WAS TOLD THEY COULD NOT DO ROTATION. UNEVEN TIRE WEAR TOOK IN DOER INSPECTION AND DISCOVERED THE PROBLEM WAS THE RACK AND PINION /INNER/OUTER TIE RODS UNEVEN *TR
Additional Notes:
THE TIRES ERE WEARING UNEVENLY I WAS TOLD THEY COULD NOT DO ROTATION. UNEVEN TIRE WEAR TOOK IN DOER INSPECTION AND DISCOVERED THE PROBLEM WAS THE RACK AND PINION /INNER/OUTER TIE RODS UNEVEN *TR
Mfg Campaign: 11325511
Recall Date: May 22, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING ON MAJOR ROADWAY ABOUT 40 MPH BRAKING SYSTEM INITIATES ON ITS OWN WITH NO OTHER CARS AROUND ME. THIS IS THE THIRD TIME THIS HAS HAPPENED. TWICE BROUGHT BACK TO DEALER AND SENSOR CHANGED OR RECALIBRATED. THIS CURRENT TIME BROUGHT CAR IN AND THEY COULD FIND NOTHING WRONG. *TR
Corrective Action:
DRIVING ON MAJOR ROADWAY ABOUT 40 MPH BRAKING SYSTEM INITIATES ON ITS OWN WITH NO OTHER CARS AROUND ME. THIS IS THE THIRD TIME THIS HAS HAPPENED. TWICE BROUGHT BACK TO DEALER AND SENSOR CHANGED OR RECALIBRATED. THIS CURRENT TIME BROUGHT CAR IN AND THEY COULD FIND NOTHING WRONG. *TR
Additional Notes:
DRIVING ON MAJOR ROADWAY ABOUT 40 MPH BRAKING SYSTEM INITIATES ON ITS OWN WITH NO OTHER CARS AROUND ME. THIS IS THE THIRD TIME THIS HAS HAPPENED. TWICE BROUGHT BACK TO DEALER AND SENSOR CHANGED OR RECALIBRATED. THIS CURRENT TIME BROUGHT CAR IN AND THEY COULD FIND NOTHING WRONG. *TR
Mfg Campaign: 11321268
Recall Date: Apr 15, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MARCH 31, 2020, WHILE SLOWING FOR A TRAFFIC LIGHT, MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND AS I CAME TO A COMPLETE STOP, THE ENGINE SHUT OFF. UPON TAKING THE VEHICLE TO A LOCAL NISSAN DEALERSHIP, I WAS INFORMED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THIS IS A PROBLEM, IN AND OF ITSELF, BECAUSE THIS COMPONENT CAN TYPICALLY LAST FOR THE LIFETIME OF A VEHICLE EXCEPT IN CASES FOR WHICH THERE IS EXTENSIVE DAMAGE TO THE VEHICLE SUCH AS AN ACCIDENT OR FLOOD, NEITHER OF WHICH HAVE BEEN THE CASE. MULTIPLE EXTERNAL SERVICE TECHNICIANS HAVE AGREED THAT THIS TYPE OF MECHANICAL FAILURE SHOULD NOT BE OCCURRING IN A NEWER MODEL VEHICLE WITH LESS THAN 50,000 MILES. IT IS MY FIRM BELIEF THAT THE MECHANICAL FAILURE OF A COMPONENT WHICH RARELY FAILS POINT TO POOR QUALITY OF CRAFTSMANSHIP AND SHOULD BE INVESTIGATED AS A POTENTIAL RECALL ISSUE AS IT POSES A SAFETY ISSUE AND THE OCCURRENCE OF SUCH AN ISSUE AT THIS STAGE OF A VEHICLE'S LIFE IS HIGHLY UNLIKELY.
Corrective Action:
ON MARCH 31, 2020, WHILE SLOWING FOR A TRAFFIC LIGHT, MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND AS I CAME TO A COMPLETE STOP, THE ENGINE SHUT OFF. UPON TAKING THE VEHICLE TO A LOCAL NISSAN DEALERSHIP, I WAS INFORMED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THIS IS A PROBLEM, IN AND OF ITSELF, BECAUSE THIS COMPONENT CAN TYPICALLY LAST FOR THE LIFETIME OF A VEHICLE EXCEPT IN CASES FOR WHICH THERE IS EXTENSIVE DAMAGE TO THE VEHICLE SUCH AS AN ACCIDENT OR FLOOD, NEITHER OF WHICH HAVE BEEN THE CASE. MULTIPLE EXTERNAL SERVICE TECHNICIANS HAVE AGREED THAT THIS TYPE OF MECHANICAL FAILURE SHOULD NOT BE OCCURRING IN A NEWER MODEL VEHICLE WITH LESS THAN 50,000 MILES. IT IS MY FIRM BELIEF THAT THE MECHANICAL FAILURE OF A COMPONENT WHICH RARELY FAILS POINT TO POOR QUALITY OF CRAFTSMANSHIP AND SHOULD BE INVESTIGATED AS A POTENTIAL RECALL ISSUE AS IT POSES A SAFETY ISSUE AND THE OCCURRENCE OF SUCH AN ISSUE AT THIS STAGE OF A VEHICLE'S LIFE IS HIGHLY UNLIKELY.
Additional Notes:
ON MARCH 31, 2020, WHILE SLOWING FOR A TRAFFIC LIGHT, MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND AS I CAME TO A COMPLETE STOP, THE ENGINE SHUT OFF. UPON TAKING THE VEHICLE TO A LOCAL NISSAN DEALERSHIP, I WAS INFORMED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THIS IS A PROBLEM, IN AND OF ITSELF, BECAUSE THIS COMPONENT CAN TYPICALLY LAST FOR THE LIFETIME OF A VEHICLE EXCEPT IN CASES FOR WHICH THERE IS EXTENSIVE DAMAGE TO THE VEHICLE SUCH AS AN ACCIDENT OR FLOOD, NEITHER OF WHICH HAVE BEEN THE CASE. MULTIPLE EXTERNAL SERVICE TECHNICIANS HAVE AGREED THAT THIS TYPE OF MECHANICAL FAILURE SHOULD NOT BE OCCURRING IN A NEWER MODEL VEHICLE WITH LESS THAN 50,000 MILES. IT IS MY FIRM BELIEF THAT THE MECHANICAL FAILURE OF A COMPONENT WHICH RARELY FAILS POINT TO POOR QUALITY OF CRAFTSMANSHIP AND SHOULD BE INVESTIGATED AS A POTENTIAL RECALL ISSUE AS IT POSES A SAFETY ISSUE AND THE OCCURRENCE OF SUCH AN ISSUE AT THIS STAGE OF A VEHICLE'S LIFE IS HIGHLY UNLIKELY.
Mfg Campaign: 11320808
Recall Date: Apr 10, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON MARCH 31, 2020, WHILE SLOWING FOR A TRAFFIC LIGHT, MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND AS I CAME TO A COMPLETE STOP, THE ENGINE SHUT OFF. UPON TAKING THE VEHICLE TO A LOCAL NISSAN DEALERSHIP, I WAS INFORMED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THIS IS A PROBLEM, IN AND OF ITSELF, BECAUSE THIS COMPONENT CAN TYPICALLY LAST FOR THE LIFETIME OF A VEHICLE EXCEPT IN CASES FOR WHICH THERE IS EXTENSIVE DAMAGE TO THE VEHICLE SUCH AS AN ACCIDENT OR FLOOD, NEITHER OF WHICH HAVE BEEN THE CASE. MULTIPLE EXTERNAL SERVICE TECHNICIANS HAVE AGREED THAT THIS TYPE OF MECHANICAL FAILURE SHOULD NOT BE OCCURRING IN A NEWER MODEL VEHICLE WITH LESS THAN 50,000 MILES. IT IS MY FIRM BELIEF THAT THE MECHANICAL FAILURE OF A COMPONENT WHICH RARELY FAILS POINT TO POOR QUALITY OF CRAFTSMANSHIP AND SHOULD BE INVESTIGATED AS A POTENTIAL RECALL ISSUE AS IT POSES A SAFETY ISSUE AND THE OCCURRENCE OF SUCH AN ISSUE AT THIS STAGE OF A VEHICLE'S LIFE IS HIGHLY UNLIKELY.
Corrective Action:
ON MARCH 31, 2020, WHILE SLOWING FOR A TRAFFIC LIGHT, MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND AS I CAME TO A COMPLETE STOP, THE ENGINE SHUT OFF. UPON TAKING THE VEHICLE TO A LOCAL NISSAN DEALERSHIP, I WAS INFORMED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THIS IS A PROBLEM, IN AND OF ITSELF, BECAUSE THIS COMPONENT CAN TYPICALLY LAST FOR THE LIFETIME OF A VEHICLE EXCEPT IN CASES FOR WHICH THERE IS EXTENSIVE DAMAGE TO THE VEHICLE SUCH AS AN ACCIDENT OR FLOOD, NEITHER OF WHICH HAVE BEEN THE CASE. MULTIPLE EXTERNAL SERVICE TECHNICIANS HAVE AGREED THAT THIS TYPE OF MECHANICAL FAILURE SHOULD NOT BE OCCURRING IN A NEWER MODEL VEHICLE WITH LESS THAN 50,000 MILES. IT IS MY FIRM BELIEF THAT THE MECHANICAL FAILURE OF A COMPONENT WHICH RARELY FAILS POINT TO POOR QUALITY OF CRAFTSMANSHIP AND SHOULD BE INVESTIGATED AS A POTENTIAL RECALL ISSUE AS IT POSES A SAFETY ISSUE AND THE OCCURRENCE OF SUCH AN ISSUE AT THIS STAGE OF A VEHICLE'S LIFE IS HIGHLY UNLIKELY.
Additional Notes:
ON MARCH 31, 2020, WHILE SLOWING FOR A TRAFFIC LIGHT, MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND AS I CAME TO A COMPLETE STOP, THE ENGINE SHUT OFF. UPON TAKING THE VEHICLE TO A LOCAL NISSAN DEALERSHIP, I WAS INFORMED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THIS IS A PROBLEM, IN AND OF ITSELF, BECAUSE THIS COMPONENT CAN TYPICALLY LAST FOR THE LIFETIME OF A VEHICLE EXCEPT IN CASES FOR WHICH THERE IS EXTENSIVE DAMAGE TO THE VEHICLE SUCH AS AN ACCIDENT OR FLOOD, NEITHER OF WHICH HAVE BEEN THE CASE. MULTIPLE EXTERNAL SERVICE TECHNICIANS HAVE AGREED THAT THIS TYPE OF MECHANICAL FAILURE SHOULD NOT BE OCCURRING IN A NEWER MODEL VEHICLE WITH LESS THAN 50,000 MILES. IT IS MY FIRM BELIEF THAT THE MECHANICAL FAILURE OF A COMPONENT WHICH RARELY FAILS POINT TO POOR QUALITY OF CRAFTSMANSHIP AND SHOULD BE INVESTIGATED AS A POTENTIAL RECALL ISSUE AS IT POSES A SAFETY ISSUE AND THE OCCURRENCE OF SUCH AN ISSUE AT THIS STAGE OF A VEHICLE'S LIFE IS HIGHLY UNLIKELY.
Mfg Campaign: 11320808
Recall Date: Apr 10, 2020
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIRBAG WARNING LIGHT ILLUMINATED WITH OR WITHOUT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM LOCATED AT (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105 (877) 607-8584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIRBAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE CONTACT REFERENCED THE NHTSA CAMPAIGN NUMBER: 16V2440000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIRBAG WARNING LIGHT ILLUMINATED WITH OR WITHOUT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM LOCATED AT (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105 (877) 607-8584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIRBAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE CONTACT REFERENCED THE NHTSA CAMPAIGN NUMBER: 16V2440000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIRBAG WARNING LIGHT ILLUMINATED WITH OR WITHOUT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM LOCATED AT (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105 (877) 607-8584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIRBAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE CONTACT REFERENCED THE NHTSA CAMPAIGN NUMBER: 16V2440000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Mfg Campaign: 11318213
Recall Date: Mar 16, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED UPON MAKING A TURN THE VEHICLE SLOWED DOWN INDEPENDENTLY WITH THE AEB WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. LOYALTY NISSAN LOCATED AT (16301 LOYALTY WAY, CHESTER, VA 23831) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO BRING THE VEHICLE BACK TO THE DEALER IF THE WARNING LIGHT APPEARED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,973. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED UPON MAKING A TURN THE VEHICLE SLOWED DOWN INDEPENDENTLY WITH THE AEB WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. LOYALTY NISSAN LOCATED AT (16301 LOYALTY WAY, CHESTER, VA 23831) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO BRING THE VEHICLE BACK TO THE DEALER IF THE WARNING LIGHT APPEARED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,973. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED UPON MAKING A TURN THE VEHICLE SLOWED DOWN INDEPENDENTLY WITH THE AEB WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. LOYALTY NISSAN LOCATED AT (16301 LOYALTY WAY, CHESTER, VA 23831) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO BRING THE VEHICLE BACK TO THE DEALER IF THE WARNING LIGHT APPEARED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,973. THE VIN WAS INVALID.
Mfg Campaign: 11317838
Recall Date: Mar 13, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING APPROXIMATELY 40MPH ON A CITY STREET STRAIGHT THROUGH AN INTERSECTION IN WHICH I HAD A GREEN LIGHT WHEN MY NISSAN ROGUE ALERTED ME MY AEB WAS ACTIVATING EVEN THOUGH THERE WERE NO OTHER CARS AROUND ME. MY CAR SUDDENLY SLAMMED ON THE BRAKES, FORCING IT TO MAKE A GRINDING SOUND, AND CAME TO AN ABRUPT STOP IN THE MIDDLE OF THE INTERSECTION. I WOULD LIKE TO NOTE THAT WHEN I TOOK MY CAR TO A NISSAN DEALERSHIP A FEW DAYS AFTER THE INCIDENT TO FLASH THE ECU (WHAT I FOUND ONLINE AS THE SOLUTION PER NISSAN), THE NISSAN DEALERSHIP TOLD ME THEY COULD NOT CORRECT THE ISSUE UNLESS THE ROGUE WAS CURRENTLY MALFUNCTIONING DESPITE NISSAN ISSUING A STATEMENT SAYING THEY HAD INFORMED ALL THEIR DEALERSHIPS OF THE ISSUE AND SOLUTION. I FOUND THIS EXTREMELY UNSAFE THAT THE DEALERSHIP WAS NOT WELL-INFORMED ON THIS SAFETY ISSUE. FORTUNATELY, I CONTACTED ANOTHER NISSAN DEALERSHIP WHO WAS INFORMED OF THE ISSUE AND WILL FLASH THE ECU.
Corrective Action:
I WAS DRIVING APPROXIMATELY 40MPH ON A CITY STREET STRAIGHT THROUGH AN INTERSECTION IN WHICH I HAD A GREEN LIGHT WHEN MY NISSAN ROGUE ALERTED ME MY AEB WAS ACTIVATING EVEN THOUGH THERE WERE NO OTHER CARS AROUND ME. MY CAR SUDDENLY SLAMMED ON THE BRAKES, FORCING IT TO MAKE A GRINDING SOUND, AND CAME TO AN ABRUPT STOP IN THE MIDDLE OF THE INTERSECTION. I WOULD LIKE TO NOTE THAT WHEN I TOOK MY CAR TO A NISSAN DEALERSHIP A FEW DAYS AFTER THE INCIDENT TO FLASH THE ECU (WHAT I FOUND ONLINE AS THE SOLUTION PER NISSAN), THE NISSAN DEALERSHIP TOLD ME THEY COULD NOT CORRECT THE ISSUE UNLESS THE ROGUE WAS CURRENTLY MALFUNCTIONING DESPITE NISSAN ISSUING A STATEMENT SAYING THEY HAD INFORMED ALL THEIR DEALERSHIPS OF THE ISSUE AND SOLUTION. I FOUND THIS EXTREMELY UNSAFE THAT THE DEALERSHIP WAS NOT WELL-INFORMED ON THIS SAFETY ISSUE. FORTUNATELY, I CONTACTED ANOTHER NISSAN DEALERSHIP WHO WAS INFORMED OF THE ISSUE AND WILL FLASH THE ECU.
Additional Notes:
I WAS DRIVING APPROXIMATELY 40MPH ON A CITY STREET STRAIGHT THROUGH AN INTERSECTION IN WHICH I HAD A GREEN LIGHT WHEN MY NISSAN ROGUE ALERTED ME MY AEB WAS ACTIVATING EVEN THOUGH THERE WERE NO OTHER CARS AROUND ME. MY CAR SUDDENLY SLAMMED ON THE BRAKES, FORCING IT TO MAKE A GRINDING SOUND, AND CAME TO AN ABRUPT STOP IN THE MIDDLE OF THE INTERSECTION. I WOULD LIKE TO NOTE THAT WHEN I TOOK MY CAR TO A NISSAN DEALERSHIP A FEW DAYS AFTER THE INCIDENT TO FLASH THE ECU (WHAT I FOUND ONLINE AS THE SOLUTION PER NISSAN), THE NISSAN DEALERSHIP TOLD ME THEY COULD NOT CORRECT THE ISSUE UNLESS THE ROGUE WAS CURRENTLY MALFUNCTIONING DESPITE NISSAN ISSUING A STATEMENT SAYING THEY HAD INFORMED ALL THEIR DEALERSHIPS OF THE ISSUE AND SOLUTION. I FOUND THIS EXTREMELY UNSAFE THAT THE DEALERSHIP WAS NOT WELL-INFORMED ON THIS SAFETY ISSUE. FORTUNATELY, I CONTACTED ANOTHER NISSAN DEALERSHIP WHO WAS INFORMED OF THE ISSUE AND WILL FLASH THE ECU.
Mfg Campaign: 11317715
Recall Date: Mar 12, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE TRAVELING AT 35 MPH ON A CITY STREET THE CRASH AVOIDANCE SYSTEM STARTED BEEPING, THE DASH DISPLAYED WARNING ICON AND THE VEHICLE BRAKING SYSTEM ENGAGED WITH NO OBSTRUCTION ANYWHERE NEAR THE FRONT OF THE VEHICLE. ENGAGEMENT WAS BRIEF < 2 SECONDS AND TAPPING THE BRAKE PEDAL CLEARED ISSUE.
Corrective Action:
WHILE TRAVELING AT 35 MPH ON A CITY STREET THE CRASH AVOIDANCE SYSTEM STARTED BEEPING, THE DASH DISPLAYED WARNING ICON AND THE VEHICLE BRAKING SYSTEM ENGAGED WITH NO OBSTRUCTION ANYWHERE NEAR THE FRONT OF THE VEHICLE. ENGAGEMENT WAS BRIEF < 2 SECONDS AND TAPPING THE BRAKE PEDAL CLEARED ISSUE.
Additional Notes:
WHILE TRAVELING AT 35 MPH ON A CITY STREET THE CRASH AVOIDANCE SYSTEM STARTED BEEPING, THE DASH DISPLAYED WARNING ICON AND THE VEHICLE BRAKING SYSTEM ENGAGED WITH NO OBSTRUCTION ANYWHERE NEAR THE FRONT OF THE VEHICLE. ENGAGEMENT WAS BRIEF < 2 SECONDS AND TAPPING THE BRAKE PEDAL CLEARED ISSUE.
Mfg Campaign: 11316148
Recall Date: Mar 4, 2020
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE TRAVELING AT 35 MPH ON A CITY STREET THE CRASH AVOIDANCE SYSTEM STARTED BEEPING, THE DASH DISPLAYED WARNING ICON AND THE VEHICLE BRAKING SYSTEM ENGAGED WITH NO OBSTRUCTION ANYWHERE NEAR THE FRONT OF THE VEHICLE. ENGAGEMENT WAS BRIEF < 2 SECONDS AND TAPPING THE BRAKE PEDAL CLEARED ISSUE.
Corrective Action:
WHILE TRAVELING AT 35 MPH ON A CITY STREET THE CRASH AVOIDANCE SYSTEM STARTED BEEPING, THE DASH DISPLAYED WARNING ICON AND THE VEHICLE BRAKING SYSTEM ENGAGED WITH NO OBSTRUCTION ANYWHERE NEAR THE FRONT OF THE VEHICLE. ENGAGEMENT WAS BRIEF < 2 SECONDS AND TAPPING THE BRAKE PEDAL CLEARED ISSUE.
Additional Notes:
WHILE TRAVELING AT 35 MPH ON A CITY STREET THE CRASH AVOIDANCE SYSTEM STARTED BEEPING, THE DASH DISPLAYED WARNING ICON AND THE VEHICLE BRAKING SYSTEM ENGAGED WITH NO OBSTRUCTION ANYWHERE NEAR THE FRONT OF THE VEHICLE. ENGAGEMENT WAS BRIEF < 2 SECONDS AND TAPPING THE BRAKE PEDAL CLEARED ISSUE.
Mfg Campaign: 11316148
Recall Date: Mar 4, 2020
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG LIGHT ON
Corrective Action:
AIRBAG LIGHT ON
Additional Notes:
AIRBAG LIGHT ON
Mfg Campaign: 11316164
Recall Date: Mar 4, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD AN ISSUE A COUPLE TIMES SINCE OWNING THE VEHICLE (PRE SOFTWARE UPDATE DUE TO RECALL) WHERE YOU WOULD PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMERA WOULD COME UP AND YOU START REVERSING ONLY TO REALIZE THAT THE VIDEO FROM THE BACK UP CAMERA IS IN FACT FROZEN. THE RECALL WAS ISSUED LAST FALL WHICH I THOUGHT WAS TO ADDRESS THIS ISSUE. NOW THAT I HAVE THE NEW SOFTWARE UPDATE, THE ISSUE HAS BECOME SO MUCH MORE PREVALENT THAN IT EVER WAS BEFORE. I AM NOW ENCOUNTERING THE ISSUE ON A WEEKLY BASIS. I NOTIFIED NISSAN BUT FIGURED IT COULDN'T HURT TO MAKE YOU ALL AWARE AS WELL SINCE THIS IS A SAFETY ISSUE IF YOU CANNOT TRUST THE BACKUP CAMERA TO WORK.
Corrective Action:
I HAD AN ISSUE A COUPLE TIMES SINCE OWNING THE VEHICLE (PRE SOFTWARE UPDATE DUE TO RECALL) WHERE YOU WOULD PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMERA WOULD COME UP AND YOU START REVERSING ONLY TO REALIZE THAT THE VIDEO FROM THE BACK UP CAMERA IS IN FACT FROZEN. THE RECALL WAS ISSUED LAST FALL WHICH I THOUGHT WAS TO ADDRESS THIS ISSUE. NOW THAT I HAVE THE NEW SOFTWARE UPDATE, THE ISSUE HAS BECOME SO MUCH MORE PREVALENT THAN IT EVER WAS BEFORE. I AM NOW ENCOUNTERING THE ISSUE ON A WEEKLY BASIS. I NOTIFIED NISSAN BUT FIGURED IT COULDN'T HURT TO MAKE YOU ALL AWARE AS WELL SINCE THIS IS A SAFETY ISSUE IF YOU CANNOT TRUST THE BACKUP CAMERA TO WORK.
Additional Notes:
I HAD AN ISSUE A COUPLE TIMES SINCE OWNING THE VEHICLE (PRE SOFTWARE UPDATE DUE TO RECALL) WHERE YOU WOULD PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMERA WOULD COME UP AND YOU START REVERSING ONLY TO REALIZE THAT THE VIDEO FROM THE BACK UP CAMERA IS IN FACT FROZEN. THE RECALL WAS ISSUED LAST FALL WHICH I THOUGHT WAS TO ADDRESS THIS ISSUE. NOW THAT I HAVE THE NEW SOFTWARE UPDATE, THE ISSUE HAS BECOME SO MUCH MORE PREVALENT THAN IT EVER WAS BEFORE. I AM NOW ENCOUNTERING THE ISSUE ON A WEEKLY BASIS. I NOTIFIED NISSAN BUT FIGURED IT COULDN'T HURT TO MAKE YOU ALL AWARE AS WELL SINCE THIS IS A SAFETY ISSUE IF YOU CANNOT TRUST THE BACKUP CAMERA TO WORK.
Mfg Campaign: 11315409
Recall Date: Mar 1, 2020
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