Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Check engine light popped on prior to the vehicle stalling and having issues going into gears. Stalls and rolls back, potentially causing an accident, but did not. Pulled to a mechanic who stated that the transmission was failing at 170,000.
Corrective Action:
Check engine light popped on prior to the vehicle stalling and having issues going into gears. Stalls and rolls back, potentially causing an accident, but did not. Pulled to a mechanic who stated that the transmission was failing at 170,000.
Additional Notes:
Check engine light popped on prior to the vehicle stalling and having issues going into gears. Stalls and rolls back, potentially causing an accident, but did not. Pulled to a mechanic who stated that the transmission was failing at 170,000.
Mfg Campaign: 11577859
Recall Date: Mar 17, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Corrective Action:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Additional Notes:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Mfg Campaign: 11576849
Recall Date: Mar 12, 2024
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Corrective Action:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Additional Notes:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Mfg Campaign: 11576849
Recall Date: Mar 12, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Corrective Action:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Additional Notes:
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
Mfg Campaign: 11576849
Recall Date: Mar 12, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The key is inside the car and receive a message. The key is not identified. this has happened multiple times, and several times unable to start vehicle.
Corrective Action:
The key is inside the car and receive a message. The key is not identified. this has happened multiple times, and several times unable to start vehicle.
Additional Notes:
The key is inside the car and receive a message. The key is not identified. this has happened multiple times, and several times unable to start vehicle.
Mfg Campaign: 11575071
Recall Date: Mar 2, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to be diagnosed on several occasions, but the failure was not duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was taken to a dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to be diagnosed on several occasions, but the failure was not duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was taken to a dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to be diagnosed on several occasions, but the failure was not duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was taken to a dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11572173
Recall Date: Feb 15, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the passenger's side rear tire deflated. The contact replaced the tire with the spare tire. The contact stated after driving three miles, the contact noticed that the vehicle was driving abnormally. The contact parked the vehicle and had the vehicle towed to the dealer where it was diagnosed with a fractured rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 83,600.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the passenger's side rear tire deflated. The contact replaced the tire with the spare tire. The contact stated after driving three miles, the contact noticed that the vehicle was driving abnormally. The contact parked the vehicle and had the vehicle towed to the dealer where it was diagnosed with a fractured rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 83,600.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the passenger's side rear tire deflated. The contact replaced the tire with the spare tire. The contact stated after driving three miles, the contact noticed that the vehicle was driving abnormally. The contact parked the vehicle and had the vehicle towed to the dealer where it was diagnosed with a fractured rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 83,600.
Mfg Campaign: 11569448
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine block cracked, and is available for inspection. Our family’s safety was in jeopardy because the engine block crack caused dangerous engine overheating. It could have caused a dangerous breakdown. Two independent mechanics have verified the problem, and identified it as pertaining to Nissan recall NTB20-25A, but Nissan has not included our vehicle in the engine recall. The vehicle has not been inspected by anyone else other than the mechanics. The engine temperature display indicated the problem. We took the vehicle to the mechanic based on that warning sign. The problem first appeared around Jan 5th
Corrective Action:
The engine block cracked, and is available for inspection. Our family’s safety was in jeopardy because the engine block crack caused dangerous engine overheating. It could have caused a dangerous breakdown. Two independent mechanics have verified the problem, and identified it as pertaining to Nissan recall NTB20-25A, but Nissan has not included our vehicle in the engine recall. The vehicle has not been inspected by anyone else other than the mechanics. The engine temperature display indicated the problem. We took the vehicle to the mechanic based on that warning sign. The problem first appeared around Jan 5th
Additional Notes:
The engine block cracked, and is available for inspection. Our family’s safety was in jeopardy because the engine block crack caused dangerous engine overheating. It could have caused a dangerous breakdown. Two independent mechanics have verified the problem, and identified it as pertaining to Nissan recall NTB20-25A, but Nissan has not included our vehicle in the engine recall. The vehicle has not been inspected by anyone else other than the mechanics. The engine temperature display indicated the problem. We took the vehicle to the mechanic based on that warning sign. The problem first appeared around Jan 5th
Mfg Campaign: 11566544
Recall Date: Jan 19, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Piston rod broke and fell through oil pan causing damage. Ultimately resulting on car shutting down on freeway and having to be towed in the early hours of the morning. This could’ve resulted in major accident putting myself and others lives in danger. I’m unsure if problem has been reproduced. Vehicle has yet to be inspected by manufacturer. There were no warnings messages or symptoms previous to what happened.
Corrective Action:
Piston rod broke and fell through oil pan causing damage. Ultimately resulting on car shutting down on freeway and having to be towed in the early hours of the morning. This could’ve resulted in major accident putting myself and others lives in danger. I’m unsure if problem has been reproduced. Vehicle has yet to be inspected by manufacturer. There were no warnings messages or symptoms previous to what happened.
Additional Notes:
Piston rod broke and fell through oil pan causing damage. Ultimately resulting on car shutting down on freeway and having to be towed in the early hours of the morning. This could’ve resulted in major accident putting myself and others lives in danger. I’m unsure if problem has been reproduced. Vehicle has yet to be inspected by manufacturer. There were no warnings messages or symptoms previous to what happened.
Mfg Campaign: 11565670
Recall Date: Jan 16, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Piston rod broke and fell through oil pan causing damage. Ultimately resulting on car shutting down on freeway and having to be towed in the early hours of the morning. This could’ve resulted in major accident putting myself and others lives in danger. I’m unsure if problem has been reproduced. Vehicle has yet to be inspected by manufacturer. There were no warnings messages or symptoms previous to what happened.
Corrective Action:
Piston rod broke and fell through oil pan causing damage. Ultimately resulting on car shutting down on freeway and having to be towed in the early hours of the morning. This could’ve resulted in major accident putting myself and others lives in danger. I’m unsure if problem has been reproduced. Vehicle has yet to be inspected by manufacturer. There were no warnings messages or symptoms previous to what happened.
Additional Notes:
Piston rod broke and fell through oil pan causing damage. Ultimately resulting on car shutting down on freeway and having to be towed in the early hours of the morning. This could’ve resulted in major accident putting myself and others lives in danger. I’m unsure if problem has been reproduced. Vehicle has yet to be inspected by manufacturer. There were no warnings messages or symptoms previous to what happened.
Mfg Campaign: 11565670
Recall Date: Jan 16, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Corrective Action:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Additional Notes:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Mfg Campaign: 11565672
Recall Date: Jan 16, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Corrective Action:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Additional Notes:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Mfg Campaign: 11565672
Recall Date: Jan 16, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Corrective Action:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Additional Notes:
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
Mfg Campaign: 11565672
Recall Date: Jan 16, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that while exiting the garage, the vehicle stopped and began to move forward. The Forward Collision Avoidance warning light was illuminated. While exiting the garage, the vehicle stopped. There were no objects nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that while exiting the garage, the vehicle stopped and began to move forward. The Forward Collision Avoidance warning light was illuminated. While exiting the garage, the vehicle stopped. There were no objects nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that while exiting the garage, the vehicle stopped and began to move forward. The Forward Collision Avoidance warning light was illuminated. While exiting the garage, the vehicle stopped. There were no objects nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 64,000.
Mfg Campaign: 11563576
Recall Date: Jan 4, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
last year the car was taken to the local Nissan dealer, all of a sudden the car battery needs Jump; it cost me 600 dollars and now the car is doing the same again; on the Nissan blog many 2018 Rogue owners experience the same issue. also there are all kind of warning lights coming up in my instrument panel scheduled as collision warning, parking. every time experience this I have taken the vehicle to a local Nissan dealer located in Doral, Florida. I have a 5 year old son and many times the car behaves erratic fearing for the life of my son and I, not to mentioned the times the vehicle won't start at a parking lot.
Corrective Action:
last year the car was taken to the local Nissan dealer, all of a sudden the car battery needs Jump; it cost me 600 dollars and now the car is doing the same again; on the Nissan blog many 2018 Rogue owners experience the same issue. also there are all kind of warning lights coming up in my instrument panel scheduled as collision warning, parking. every time experience this I have taken the vehicle to a local Nissan dealer located in Doral, Florida. I have a 5 year old son and many times the car behaves erratic fearing for the life of my son and I, not to mentioned the times the vehicle won't start at a parking lot.
Additional Notes:
last year the car was taken to the local Nissan dealer, all of a sudden the car battery needs Jump; it cost me 600 dollars and now the car is doing the same again; on the Nissan blog many 2018 Rogue owners experience the same issue. also there are all kind of warning lights coming up in my instrument panel scheduled as collision warning, parking. every time experience this I have taken the vehicle to a local Nissan dealer located in Doral, Florida. I have a 5 year old son and many times the car behaves erratic fearing for the life of my son and I, not to mentioned the times the vehicle won't start at a parking lot.
Mfg Campaign: 11562922
Recall Date: Jan 1, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
last year the car was taken to the local Nissan dealer, all of a sudden the car battery needs Jump; it cost me 600 dollars and now the car is doing the same again; on the Nissan blog many 2018 Rogue owners experience the same issue. also there are all kind of warning lights coming up in my instrument panel scheduled as collision warning, parking. every time experience this I have taken the vehicle to a local Nissan dealer located in Doral, Florida. I have a 5 year old son and many times the car behaves erratic fearing for the life of my son and I, not to mentioned the times the vehicle won't start at a parking lot.
Corrective Action:
last year the car was taken to the local Nissan dealer, all of a sudden the car battery needs Jump; it cost me 600 dollars and now the car is doing the same again; on the Nissan blog many 2018 Rogue owners experience the same issue. also there are all kind of warning lights coming up in my instrument panel scheduled as collision warning, parking. every time experience this I have taken the vehicle to a local Nissan dealer located in Doral, Florida. I have a 5 year old son and many times the car behaves erratic fearing for the life of my son and I, not to mentioned the times the vehicle won't start at a parking lot.
Additional Notes:
last year the car was taken to the local Nissan dealer, all of a sudden the car battery needs Jump; it cost me 600 dollars and now the car is doing the same again; on the Nissan blog many 2018 Rogue owners experience the same issue. also there are all kind of warning lights coming up in my instrument panel scheduled as collision warning, parking. every time experience this I have taken the vehicle to a local Nissan dealer located in Doral, Florida. I have a 5 year old son and many times the car behaves erratic fearing for the life of my son and I, not to mentioned the times the vehicle won't start at a parking lot.
Mfg Campaign: 11562922
Recall Date: Jan 1, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Sudden braking while driving, with no reason or cause. No objects or vehicles in front to cause it to happen. It has occurred multiple times without warnings, putting my family and I in jeopardy.
Corrective Action:
Sudden braking while driving, with no reason or cause. No objects or vehicles in front to cause it to happen. It has occurred multiple times without warnings, putting my family and I in jeopardy.
Additional Notes:
Sudden braking while driving, with no reason or cause. No objects or vehicles in front to cause it to happen. It has occurred multiple times without warnings, putting my family and I in jeopardy.
Mfg Campaign: 11562409
Recall Date: Dec 28, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Sudden braking while driving, with no reason or cause. No objects or vehicles in front to cause it to happen. It has occurred multiple times without warnings, putting my family and I in jeopardy.
Corrective Action:
Sudden braking while driving, with no reason or cause. No objects or vehicles in front to cause it to happen. It has occurred multiple times without warnings, putting my family and I in jeopardy.
Additional Notes:
Sudden braking while driving, with no reason or cause. No objects or vehicles in front to cause it to happen. It has occurred multiple times without warnings, putting my family and I in jeopardy.
Mfg Campaign: 11562409
Recall Date: Dec 28, 2023
Nissan North America, Inc.
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Putting air in my tires I noticed cracking on all tires on the outside of the sidewall area and not just in one location. It appears all around in a line on each tire.
Corrective Action:
Putting air in my tires I noticed cracking on all tires on the outside of the sidewall area and not just in one location. It appears all around in a line on each tire.
Additional Notes:
Putting air in my tires I noticed cracking on all tires on the outside of the sidewall area and not just in one location. It appears all around in a line on each tire.
Mfg Campaign: 11558587
Recall Date: Dec 5, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle May not Accelerate Several drivers have reported that their vehicle will stop accelerating in traffic. It may shift into neutral, or it may appear to be in gear while the RPMs climb but there is no forward motion.
Corrective Action:
Vehicle May not Accelerate Several drivers have reported that their vehicle will stop accelerating in traffic. It may shift into neutral, or it may appear to be in gear while the RPMs climb but there is no forward motion.
Additional Notes:
Vehicle May not Accelerate Several drivers have reported that their vehicle will stop accelerating in traffic. It may shift into neutral, or it may appear to be in gear while the RPMs climb but there is no forward motion.
Mfg Campaign: 11557670
Recall Date: Nov 30, 2023
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