Complaints & Recalls
Official Safety Recalls - Important!
53 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The left and/or right rear brake caliper assemblies may be missing an internal bushing, allowing the O-ring seal to move and brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC933
Recall Date: Nov 22, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Titan, Titan XD, Frontier, and 2021-2022 Rogue vehicles. The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22B8 R22C1 PC923/25
Recall Date: Oct 13, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue vehicles. The rear seat belts for the left-hand and right-hand rear seats may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 209, "Seatbelt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC915
Recall Date: Sep 1, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. Abnormal wear inside the fuel pump may cause it to overheat and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B8
Recall Date: Dec 9, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The second-row upper tether wires may have been improperly welded to the seatback frame, preventing a child seat from being securely anchored. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC812
Recall Date: Jun 24, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue vehicles. The rear left and/or right brake caliper assemblies may be missing an internal bushing, allowing the O-ring seal to move and brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC804
Recall Date: Apr 22, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Nissan Rogue vehicles. The incorrect wheel nuts may have been installed, and may loosen causing wheel vibration.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC799
Recall Date: Mar 17, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Nissan Rogue vehicles. The fuel hose may not be secured in the proper position and the fuel tank lock ring may not be fully seated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC791
Recall Date: Feb 11, 2021
Consumer Complaints
292 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I've had issues since I purchased my Rogue (11/4/2020) with the AEB automatically stopping my Rogue when there is no obstacle in the way. It is mainly with the rear AEB, but has happened a few times with the front AEB.
Corrective Action:
I've had issues since I purchased my Rogue (11/4/2020) with the AEB automatically stopping my Rogue when there is no obstacle in the way. It is mainly with the rear AEB, but has happened a few times with the front AEB.
Additional Notes:
I've had issues since I purchased my Rogue (11/4/2020) with the AEB automatically stopping my Rogue when there is no obstacle in the way. It is mainly with the rear AEB, but has happened a few times with the front AEB.
Mfg Campaign: 11572742
Recall Date: Feb 19, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Side view mirrors vibrate to the point of distortion making it harder to see vehicles. The problem is in the pedestal mount attached the doors which act like a tuning fork and need to be updated to wider base pedestals to mitigate vibration like other vehicles that have door mounted mirrors. Please help its very dangerous.
Corrective Action:
Side view mirrors vibrate to the point of distortion making it harder to see vehicles. The problem is in the pedestal mount attached the doors which act like a tuning fork and need to be updated to wider base pedestals to mitigate vibration like other vehicles that have door mounted mirrors. Please help its very dangerous.
Additional Notes:
Side view mirrors vibrate to the point of distortion making it harder to see vehicles. The problem is in the pedestal mount attached the doors which act like a tuning fork and need to be updated to wider base pedestals to mitigate vibration like other vehicles that have door mounted mirrors. Please help its very dangerous.
Mfg Campaign: 11567718
Recall Date: Jan 25, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Side view mirrors vibrate to the point of distortion making it harder to see vehicles. The problem is in the pedestal mount attached the doors which act like a tuning fork and need to be updated to wider base pedestals to mitigate vibration like other vehicles that have door mounted mirrors. Please help its very dangerous.
Corrective Action:
Side view mirrors vibrate to the point of distortion making it harder to see vehicles. The problem is in the pedestal mount attached the doors which act like a tuning fork and need to be updated to wider base pedestals to mitigate vibration like other vehicles that have door mounted mirrors. Please help its very dangerous.
Additional Notes:
Side view mirrors vibrate to the point of distortion making it harder to see vehicles. The problem is in the pedestal mount attached the doors which act like a tuning fork and need to be updated to wider base pedestals to mitigate vibration like other vehicles that have door mounted mirrors. Please help its very dangerous.
Mfg Campaign: 11567718
Recall Date: Jan 25, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car only has 33,000 on it. It has had to jumped 3 x’s in 3 weeks and twice while driving the car lost power and once at trong mph on a highway with a child in the rear seat, it lost power, I was thankfully able to get over to the side of the road just missed being hit by an 18 wheeler. Nissan has refused to cover the diagnostic test and a new battery and has stated they are not “100% sure it is the battery.” They are charging me close to $500. The diagnostic, battery and labor.
Corrective Action:
My car only has 33,000 on it. It has had to jumped 3 x’s in 3 weeks and twice while driving the car lost power and once at trong mph on a highway with a child in the rear seat, it lost power, I was thankfully able to get over to the side of the road just missed being hit by an 18 wheeler. Nissan has refused to cover the diagnostic test and a new battery and has stated they are not “100% sure it is the battery.” They are charging me close to $500. The diagnostic, battery and labor.
Additional Notes:
My car only has 33,000 on it. It has had to jumped 3 x’s in 3 weeks and twice while driving the car lost power and once at trong mph on a highway with a child in the rear seat, it lost power, I was thankfully able to get over to the side of the road just missed being hit by an 18 wheeler. Nissan has refused to cover the diagnostic test and a new battery and has stated they are not “100% sure it is the battery.” They are charging me close to $500. The diagnostic, battery and labor.
Mfg Campaign: 11567474
Recall Date: Jan 24, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Within 2 months of purchasing our Rogue, I experienced uncontrolled acceleration as I was increasing speed to get onto a very fast flowing highway. I was able to put my foot under the pedal and physically force it back to "normal" operation position and the uncontrolled acceleration stopped. I had the car towed to the dealership the next morning where they did a "full system recalibration". So far, this particular issue has not occurred again yet, I do have concerns still as it seems that the car does not always respond correctly/immediate to acceleration now. Additionally, I have experienced the entire center console turning itself off/shutting down and nothing can bring it back up until it wants to. No stopping and turning off the engine, not turning it off and back on, etc. Also have now experienced the car turning itself off when coming to a stop sign, or coming to a stop on the highway due to traffic - please note these are NOT high-speed stopping events, but occurred with regular braking in slow stop and go traffic or neighborhood driving speeds (30mph or less) - this has happened 4 times now. When taken to the dealership recently I was told there "was an update for the computer" but that it would take them 5 hours (five) to download the file and then one hour to transmit/upload it to my vehicle and that it had to be done there. I informed them I would need to return at a later date to do so. Turns out according to a different dealer across town - you can do that at home on your own WiFi... but they wouldn't tell me how. No communication yet from Nissan regarding any of this.
Corrective Action:
Within 2 months of purchasing our Rogue, I experienced uncontrolled acceleration as I was increasing speed to get onto a very fast flowing highway. I was able to put my foot under the pedal and physically force it back to "normal" operation position and the uncontrolled acceleration stopped. I had the car towed to the dealership the next morning where they did a "full system recalibration". So far, this particular issue has not occurred again yet, I do have concerns still as it seems that the car does not always respond correctly/immediate to acceleration now. Additionally, I have experienced the entire center console turning itself off/shutting down and nothing can bring it back up until it wants to. No stopping and turning off the engine, not turning it off and back on, etc. Also have now experienced the car turning itself off when coming to a stop sign, or coming to a stop on the highway due to traffic - please note these are NOT high-speed stopping events, but occurred with regular braking in slow stop and go traffic or neighborhood driving speeds (30mph or less) - this has happened 4 times now. When taken to the dealership recently I was told there "was an update for the computer" but that it would take them 5 hours (five) to download the file and then one hour to transmit/upload it to my vehicle and that it had to be done there. I informed them I would need to return at a later date to do so. Turns out according to a different dealer across town - you can do that at home on your own WiFi... but they wouldn't tell me how. No communication yet from Nissan regarding any of this.
Additional Notes:
Within 2 months of purchasing our Rogue, I experienced uncontrolled acceleration as I was increasing speed to get onto a very fast flowing highway. I was able to put my foot under the pedal and physically force it back to "normal" operation position and the uncontrolled acceleration stopped. I had the car towed to the dealership the next morning where they did a "full system recalibration". So far, this particular issue has not occurred again yet, I do have concerns still as it seems that the car does not always respond correctly/immediate to acceleration now. Additionally, I have experienced the entire center console turning itself off/shutting down and nothing can bring it back up until it wants to. No stopping and turning off the engine, not turning it off and back on, etc. Also have now experienced the car turning itself off when coming to a stop sign, or coming to a stop on the highway due to traffic - please note these are NOT high-speed stopping events, but occurred with regular braking in slow stop and go traffic or neighborhood driving speeds (30mph or less) - this has happened 4 times now. When taken to the dealership recently I was told there "was an update for the computer" but that it would take them 5 hours (five) to download the file and then one hour to transmit/upload it to my vehicle and that it had to be done there. I informed them I would need to return at a later date to do so. Turns out according to a different dealer across town - you can do that at home on your own WiFi... but they wouldn't tell me how. No communication yet from Nissan regarding any of this.
Mfg Campaign: 11565411
Recall Date: Jan 14, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause damage to airbags, mold in headliner, and electrical issues with upper roof controls and lighting. Made appointment with shop and will present the TSB when I get there.
Corrective Action:
Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause damage to airbags, mold in headliner, and electrical issues with upper roof controls and lighting. Made appointment with shop and will present the TSB when I get there.
Additional Notes:
Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause damage to airbags, mold in headliner, and electrical issues with upper roof controls and lighting. Made appointment with shop and will present the TSB when I get there.
Mfg Campaign: 11561026
Recall Date: Dec 20, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause damage to airbags, mold in headliner, and electrical issues with upper roof controls and lighting. Made appointment with shop and will present the TSB when I get there.
Corrective Action:
Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause damage to airbags, mold in headliner, and electrical issues with upper roof controls and lighting. Made appointment with shop and will present the TSB when I get there.
Additional Notes:
Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause damage to airbags, mold in headliner, and electrical issues with upper roof controls and lighting. Made appointment with shop and will present the TSB when I get there.
Mfg Campaign: 11561026
Recall Date: Dec 20, 2023
Nissan North America, Inc.
Defect Description:
STEERING:LINKAGES:TIE ROD ASSEMBLY
Potential Consequences:
The contact owns a 2021 Nissan Rogue. The contact stated that while his wife was pulling out of the parking lot, the steering wheel suddenly pulled to the right and the front passenger's side tire became misaligned. The contact stated that the vehicle became undrivable. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the tie rod was bent and needed to be replaced. The vehicle was repaired, and a wheel alignment was performed; however, the steering wheel did not return to the center position. The manufacturer was notified of the failure and informed the contact that the repair was not covered under warranty because the dealer had informed them that the failure occurred due to an impact; however, the contact stated that there was no impact. No further assistance was provided. The failure mileage was approximately 16,655.
Corrective Action:
The contact owns a 2021 Nissan Rogue. The contact stated that while his wife was pulling out of the parking lot, the steering wheel suddenly pulled to the right and the front passenger's side tire became misaligned. The contact stated that the vehicle became undrivable. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the tie rod was bent and needed to be replaced. The vehicle was repaired, and a wheel alignment was performed; however, the steering wheel did not return to the center position. The manufacturer was notified of the failure and informed the contact that the repair was not covered under warranty because the dealer had informed them that the failure occurred due to an impact; however, the contact stated that there was no impact. No further assistance was provided. The failure mileage was approximately 16,655.
Additional Notes:
The contact owns a 2021 Nissan Rogue. The contact stated that while his wife was pulling out of the parking lot, the steering wheel suddenly pulled to the right and the front passenger's side tire became misaligned. The contact stated that the vehicle became undrivable. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the tie rod was bent and needed to be replaced. The vehicle was repaired, and a wheel alignment was performed; however, the steering wheel did not return to the center position. The manufacturer was notified of the failure and informed the contact that the repair was not covered under warranty because the dealer had informed them that the failure occurred due to an impact; however, the contact stated that there was no impact. No further assistance was provided. The failure mileage was approximately 16,655.
Mfg Campaign: 11554914
Recall Date: Nov 13, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Corrective Action:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Additional Notes:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Mfg Campaign: 11554039
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Corrective Action:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Additional Notes:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Mfg Campaign: 11554039
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Corrective Action:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Additional Notes:
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Mfg Campaign: 11554039
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Corrective Action:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Additional Notes:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Mfg Campaign: 11554044
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Corrective Action:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Additional Notes:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Mfg Campaign: 11554044
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Corrective Action:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Additional Notes:
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Mfg Campaign: 11554044
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Tue 10/17/23...power steering assist failed...steering locked up while exiting my driveway. Had vehicle towed to Sutherlin Nissan 8125 E. Colonial Dr. Orl FL 32817. They repaired vehicle and I picked it up Fri 10/20/23. They claimed this was an anomaly and would never happen again. Thu 10/26/23 steering kept locking up and releasing...steering light on dashboard kept going on/off. Had vehicle towed to Sutherlin Nissan. They claimed they found nothing wrong and returned vehicle to me. Tue 10/31/23 felt steering acting when parking...drove around building complex and parked several times...felt nothing. Thu 11/2/23 after making a left turn while driving steering locked up causing me to lose control and end up diagonally across middle of road narrowly missing another vehicle. driver of other vehicle came to my assistance and thought I had a medical episode and wanted to call 911. I had to fight the steering to get it out of the middle of the road. She then thought I was under the "influence". I had to have her check the steering to convince I was not. She then remarked that I should not be driving a "defective" vehicle on the road which can easily cause an accident resulting in serious injury or even death to myself and /or other motorists. Had vehicle towed to Sutherlin Nissan. Fri 11/3/23 went to Sutherlin and told them I would not be driving the said vehicle again and like to turn it in under the "Lemon Law"......they refused.....I am here wondering what should be my next course of action. I still owe the Bank and am responsible for the payments/balance.... they have possession of the vehicle.. and I am without transportation. I am suspecting that the vehicle might have some history of steering problems with a previous owner and asked them to show me the previous service history...but they refused.
Corrective Action:
Tue 10/17/23...power steering assist failed...steering locked up while exiting my driveway. Had vehicle towed to Sutherlin Nissan 8125 E. Colonial Dr. Orl FL 32817. They repaired vehicle and I picked it up Fri 10/20/23. They claimed this was an anomaly and would never happen again. Thu 10/26/23 steering kept locking up and releasing...steering light on dashboard kept going on/off. Had vehicle towed to Sutherlin Nissan. They claimed they found nothing wrong and returned vehicle to me. Tue 10/31/23 felt steering acting when parking...drove around building complex and parked several times...felt nothing. Thu 11/2/23 after making a left turn while driving steering locked up causing me to lose control and end up diagonally across middle of road narrowly missing another vehicle. driver of other vehicle came to my assistance and thought I had a medical episode and wanted to call 911. I had to fight the steering to get it out of the middle of the road. She then thought I was under the "influence". I had to have her check the steering to convince I was not. She then remarked that I should not be driving a "defective" vehicle on the road which can easily cause an accident resulting in serious injury or even death to myself and /or other motorists. Had vehicle towed to Sutherlin Nissan. Fri 11/3/23 went to Sutherlin and told them I would not be driving the said vehicle again and like to turn it in under the "Lemon Law"......they refused.....I am here wondering what should be my next course of action. I still owe the Bank and am responsible for the payments/balance.... they have possession of the vehicle.. and I am without transportation. I am suspecting that the vehicle might have some history of steering problems with a previous owner and asked them to show me the previous service history...but they refused.
Additional Notes:
Tue 10/17/23...power steering assist failed...steering locked up while exiting my driveway. Had vehicle towed to Sutherlin Nissan 8125 E. Colonial Dr. Orl FL 32817. They repaired vehicle and I picked it up Fri 10/20/23. They claimed this was an anomaly and would never happen again. Thu 10/26/23 steering kept locking up and releasing...steering light on dashboard kept going on/off. Had vehicle towed to Sutherlin Nissan. They claimed they found nothing wrong and returned vehicle to me. Tue 10/31/23 felt steering acting when parking...drove around building complex and parked several times...felt nothing. Thu 11/2/23 after making a left turn while driving steering locked up causing me to lose control and end up diagonally across middle of road narrowly missing another vehicle. driver of other vehicle came to my assistance and thought I had a medical episode and wanted to call 911. I had to fight the steering to get it out of the middle of the road. She then thought I was under the "influence". I had to have her check the steering to convince I was not. She then remarked that I should not be driving a "defective" vehicle on the road which can easily cause an accident resulting in serious injury or even death to myself and /or other motorists. Had vehicle towed to Sutherlin Nissan. Fri 11/3/23 went to Sutherlin and told them I would not be driving the said vehicle again and like to turn it in under the "Lemon Law"......they refused.....I am here wondering what should be my next course of action. I still owe the Bank and am responsible for the payments/balance.... they have possession of the vehicle.. and I am without transportation. I am suspecting that the vehicle might have some history of steering problems with a previous owner and asked them to show me the previous service history...but they refused.
Mfg Campaign: 11553540
Recall Date: Nov 4, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Left and right rear wheel well rubber weatherstrip moldings have fallen off twice. The piece comes off at highway speeds with the mounting screw exposed. Recently, in a rain storm, the vehicle became momentarily unstable as the right side molding came off and was run over. Fortunately, the screw did not cause a tire puncture. I have noticed the weatherstrip missing on numerous Nissan Rogue's indicating that this is a common occurrence. Dealer has fixed as warranty issue both times. Reported to manufacturer as complaint.
Corrective Action:
Left and right rear wheel well rubber weatherstrip moldings have fallen off twice. The piece comes off at highway speeds with the mounting screw exposed. Recently, in a rain storm, the vehicle became momentarily unstable as the right side molding came off and was run over. Fortunately, the screw did not cause a tire puncture. I have noticed the weatherstrip missing on numerous Nissan Rogue's indicating that this is a common occurrence. Dealer has fixed as warranty issue both times. Reported to manufacturer as complaint.
Additional Notes:
Left and right rear wheel well rubber weatherstrip moldings have fallen off twice. The piece comes off at highway speeds with the mounting screw exposed. Recently, in a rain storm, the vehicle became momentarily unstable as the right side molding came off and was run over. Fortunately, the screw did not cause a tire puncture. I have noticed the weatherstrip missing on numerous Nissan Rogue's indicating that this is a common occurrence. Dealer has fixed as warranty issue both times. Reported to manufacturer as complaint.
Mfg Campaign: 11551363
Recall Date: Oct 23, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Strong gas smell after car has been idled or parked for more than 5 minutes or so. If I turn the car off and start it again within the hour, the fumes are worse. Car has been maintenance according to schedule and passed Multipoint Safety Check on 10/2/2023. I am concerned both about the health risk of inhaling fumes, as I drive many hours per day. I have noticed dizziness, nausea, and headaches days that I am in and out of the car more. I am also concerned about the risk of a fire ensuing due to the strong fumes. I am anxious every time I turn the car on hoping that no malfunctions occur.
Corrective Action:
Strong gas smell after car has been idled or parked for more than 5 minutes or so. If I turn the car off and start it again within the hour, the fumes are worse. Car has been maintenance according to schedule and passed Multipoint Safety Check on 10/2/2023. I am concerned both about the health risk of inhaling fumes, as I drive many hours per day. I have noticed dizziness, nausea, and headaches days that I am in and out of the car more. I am also concerned about the risk of a fire ensuing due to the strong fumes. I am anxious every time I turn the car on hoping that no malfunctions occur.
Additional Notes:
Strong gas smell after car has been idled or parked for more than 5 minutes or so. If I turn the car off and start it again within the hour, the fumes are worse. Car has been maintenance according to schedule and passed Multipoint Safety Check on 10/2/2023. I am concerned both about the health risk of inhaling fumes, as I drive many hours per day. I have noticed dizziness, nausea, and headaches days that I am in and out of the car more. I am also concerned about the risk of a fire ensuing due to the strong fumes. I am anxious every time I turn the car on hoping that no malfunctions occur.
Mfg Campaign: 11548048
Recall Date: Oct 3, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
July 2022 while driving 70 mph on a highway in the middle lane (between tractor trailers) my dash flashed “Malfunction Service Now” I went to get over as the car was decelerating — the dash was lit but the gas pedal had no communication with the drive train. It was a close call bearly made it to the shoulder. Had to be towed. The dealer said the ECM ELECTRONIC CONTROL MODULE wasn’t clipped correctly and lost communication. December 2022 while my husband was driving it happened again. Sudden with no warning as we were about to cross the inter coastal by us….glided to the last patch of grass before a bridge at night -would have left us on a dark bridge and no where to go- no doubt that for the second time our lives would have been in danger. We were told the ECM from the first incident was arching and burned out the ECM so it was replaced….repaired not fixed!, August 2023 on a side road with nothing around it happened yet again! We had to be towed for the third time and luckily were able to glide to a semi-shoulder. Left stranded, hard to find a ride as the tow truck driver couldn’t give us a ride finally found someone to get us. A two year old car, mind you that this started at 15 month ownership of this Nissan Rogue, should NOT put peoples lives in danger!!! never a warning before these events. My husband could be filing a wrongful death suit and the kids the same when we were both in the car! Not a safe vehicle and the Rogue Facebook page shows many many owners with this same issue. Something needs to be addressed before there is a death! We gave the car back to the dealer. All paperwork is in the computer system. Something needs to be done! *****Please note all the work was done by Nissan and is available in the computer. I am out of state and don’t have the papers with me. This needs to be investigated and I don’t want to wait to file this complaint******
Corrective Action:
July 2022 while driving 70 mph on a highway in the middle lane (between tractor trailers) my dash flashed “Malfunction Service Now” I went to get over as the car was decelerating — the dash was lit but the gas pedal had no communication with the drive train. It was a close call bearly made it to the shoulder. Had to be towed. The dealer said the ECM ELECTRONIC CONTROL MODULE wasn’t clipped correctly and lost communication. December 2022 while my husband was driving it happened again. Sudden with no warning as we were about to cross the inter coastal by us….glided to the last patch of grass before a bridge at night -would have left us on a dark bridge and no where to go- no doubt that for the second time our lives would have been in danger. We were told the ECM from the first incident was arching and burned out the ECM so it was replaced….repaired not fixed!, August 2023 on a side road with nothing around it happened yet again! We had to be towed for the third time and luckily were able to glide to a semi-shoulder. Left stranded, hard to find a ride as the tow truck driver couldn’t give us a ride finally found someone to get us. A two year old car, mind you that this started at 15 month ownership of this Nissan Rogue, should NOT put peoples lives in danger!!! never a warning before these events. My husband could be filing a wrongful death suit and the kids the same when we were both in the car! Not a safe vehicle and the Rogue Facebook page shows many many owners with this same issue. Something needs to be addressed before there is a death! We gave the car back to the dealer. All paperwork is in the computer system. Something needs to be done! *****Please note all the work was done by Nissan and is available in the computer. I am out of state and don’t have the papers with me. This needs to be investigated and I don’t want to wait to file this complaint******
Additional Notes:
July 2022 while driving 70 mph on a highway in the middle lane (between tractor trailers) my dash flashed “Malfunction Service Now” I went to get over as the car was decelerating — the dash was lit but the gas pedal had no communication with the drive train. It was a close call bearly made it to the shoulder. Had to be towed. The dealer said the ECM ELECTRONIC CONTROL MODULE wasn’t clipped correctly and lost communication. December 2022 while my husband was driving it happened again. Sudden with no warning as we were about to cross the inter coastal by us….glided to the last patch of grass before a bridge at night -would have left us on a dark bridge and no where to go- no doubt that for the second time our lives would have been in danger. We were told the ECM from the first incident was arching and burned out the ECM so it was replaced….repaired not fixed!, August 2023 on a side road with nothing around it happened yet again! We had to be towed for the third time and luckily were able to glide to a semi-shoulder. Left stranded, hard to find a ride as the tow truck driver couldn’t give us a ride finally found someone to get us. A two year old car, mind you that this started at 15 month ownership of this Nissan Rogue, should NOT put peoples lives in danger!!! never a warning before these events. My husband could be filing a wrongful death suit and the kids the same when we were both in the car! Not a safe vehicle and the Rogue Facebook page shows many many owners with this same issue. Something needs to be addressed before there is a death! We gave the car back to the dealer. All paperwork is in the computer system. Something needs to be done! *****Please note all the work was done by Nissan and is available in the computer. I am out of state and don’t have the papers with me. This needs to be investigated and I don’t want to wait to file this complaint******
Mfg Campaign: 11547345
Recall Date: Sep 29, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy.
Corrective Action:
On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy.
Additional Notes:
On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy.
Mfg Campaign: 11547055
Recall Date: Sep 28, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy.
Corrective Action:
On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy.
Additional Notes:
On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy.
Mfg Campaign: 11547055
Recall Date: Sep 28, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury