Complaints & Recalls
Official Safety Recalls - Important!
33 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Titan, Titan XD, Frontier, and 2021-2022 Rogue vehicles. The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22B8 R22C1 PC923/25
Recall Date: Oct 13, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue vehicles. The rear seat belts for the left-hand and right-hand rear seats may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 209, "Seatbelt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC915
Recall Date: Sep 1, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Rogue vehicles. The fuel tank may have been punctured when vehicle modifications were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC912
Recall Date: Aug 31, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Rogue vehicles. Due to a manufacturing error, an area on the bottom wall of the fuel tank may be too thin.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC887
Recall Date: Apr 14, 2022
Consumer Complaints
199 ComplaintsNissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is an ongoing problem with a fuel (gasoline) odor in the cabin. This most commonly occurs in a warm start situation, ie the car has sat for 15 minutes to an hour after driving. When the car starts there is a strong gas smell which does not dissipate for anywhere from 10 minutes up to 45 minutes. Strangely this seems worse when the vehicle has backed up prior to shutting down. This does not seem to be a problem when cold (sitting overnight or for 4 or more hours) at this point. I am concerned that this may result in a fire and the obvious issues regarding health concerns related to breathing gas vapor. The dealer says they are aware of the problem but they are unable to resolve it at this point.
Corrective Action:
There is an ongoing problem with a fuel (gasoline) odor in the cabin. This most commonly occurs in a warm start situation, ie the car has sat for 15 minutes to an hour after driving. When the car starts there is a strong gas smell which does not dissipate for anywhere from 10 minutes up to 45 minutes. Strangely this seems worse when the vehicle has backed up prior to shutting down. This does not seem to be a problem when cold (sitting overnight or for 4 or more hours) at this point. I am concerned that this may result in a fire and the obvious issues regarding health concerns related to breathing gas vapor. The dealer says they are aware of the problem but they are unable to resolve it at this point.
Additional Notes:
There is an ongoing problem with a fuel (gasoline) odor in the cabin. This most commonly occurs in a warm start situation, ie the car has sat for 15 minutes to an hour after driving. When the car starts there is a strong gas smell which does not dissipate for anywhere from 10 minutes up to 45 minutes. Strangely this seems worse when the vehicle has backed up prior to shutting down. This does not seem to be a problem when cold (sitting overnight or for 4 or more hours) at this point. I am concerned that this may result in a fire and the obvious issues regarding health concerns related to breathing gas vapor. The dealer says they are aware of the problem but they are unable to resolve it at this point.
Mfg Campaign: 11574708
Recall Date: Feb 29, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is an ongoing problem with a fuel (gasoline) odor in the cabin. This most commonly occurs in a warm start situation, ie the car has sat for 15 minutes to an hour after driving. When the car starts there is a strong gas smell which does not dissipate for anywhere from 10 minutes up to 45 minutes. Strangely this seems worse when the vehicle has backed up prior to shutting down. This does not seem to be a problem when cold (sitting overnight or for 4 or more hours) at this point. I am concerned that this may result in a fire and the obvious issues regarding health concerns related to breathing gas vapor. The dealer says they are aware of the problem but they are unable to resolve it at this point.
Corrective Action:
There is an ongoing problem with a fuel (gasoline) odor in the cabin. This most commonly occurs in a warm start situation, ie the car has sat for 15 minutes to an hour after driving. When the car starts there is a strong gas smell which does not dissipate for anywhere from 10 minutes up to 45 minutes. Strangely this seems worse when the vehicle has backed up prior to shutting down. This does not seem to be a problem when cold (sitting overnight or for 4 or more hours) at this point. I am concerned that this may result in a fire and the obvious issues regarding health concerns related to breathing gas vapor. The dealer says they are aware of the problem but they are unable to resolve it at this point.
Additional Notes:
There is an ongoing problem with a fuel (gasoline) odor in the cabin. This most commonly occurs in a warm start situation, ie the car has sat for 15 minutes to an hour after driving. When the car starts there is a strong gas smell which does not dissipate for anywhere from 10 minutes up to 45 minutes. Strangely this seems worse when the vehicle has backed up prior to shutting down. This does not seem to be a problem when cold (sitting overnight or for 4 or more hours) at this point. I am concerned that this may result in a fire and the obvious issues regarding health concerns related to breathing gas vapor. The dealer says they are aware of the problem but they are unable to resolve it at this point.
Mfg Campaign: 11574708
Recall Date: Feb 29, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My son and I were driving home and my 2022 Nissan rogue SV suddenly began making extremely loud banging and knocking sounds in the engine bay. We were traveling approximately 40 mph and did not hit any bumps. The following morning the vehicle was towed to the dealership for inspection and we were told that day that the engine would need to be replaced. While we did not get too many specifics from the dealership regarding the exact cause, it was related to some bearings of some sort and causing what is called rod knock. The vehicle remain at the dealership until a new engine , or new engine parts, could be delivered. Nissan's warranty covered the cost of the repairs since the vehicle only had roughly 15,000 miles on it when the incident occurred. I have not had the vehicle inspected by a third party to confirm that the entire engine was replaced or if only certain parts were. One of the technicians at the dealership mentioned that they had seen or heard whispers about several reports of this particular issue, which is part of why they were able to diagnose it so quickly, but couldn't confirm the exact cause of that engines failure. Prior to the engine failing, there were no warning lights or indicators present in the vehicle. The vehicle has received regularly scheduled maintenance at this dealership since it's purchase. This incident occurred on December 2nd, 2023. I took a video the night of the incident of the vehicle and the knocking sounds it was making , but I can't upload it via this incident report, so let me know if you would like it and I will send it another way.
Corrective Action:
My son and I were driving home and my 2022 Nissan rogue SV suddenly began making extremely loud banging and knocking sounds in the engine bay. We were traveling approximately 40 mph and did not hit any bumps. The following morning the vehicle was towed to the dealership for inspection and we were told that day that the engine would need to be replaced. While we did not get too many specifics from the dealership regarding the exact cause, it was related to some bearings of some sort and causing what is called rod knock. The vehicle remain at the dealership until a new engine , or new engine parts, could be delivered. Nissan's warranty covered the cost of the repairs since the vehicle only had roughly 15,000 miles on it when the incident occurred. I have not had the vehicle inspected by a third party to confirm that the entire engine was replaced or if only certain parts were. One of the technicians at the dealership mentioned that they had seen or heard whispers about several reports of this particular issue, which is part of why they were able to diagnose it so quickly, but couldn't confirm the exact cause of that engines failure. Prior to the engine failing, there were no warning lights or indicators present in the vehicle. The vehicle has received regularly scheduled maintenance at this dealership since it's purchase. This incident occurred on December 2nd, 2023. I took a video the night of the incident of the vehicle and the knocking sounds it was making , but I can't upload it via this incident report, so let me know if you would like it and I will send it another way.
Additional Notes:
My son and I were driving home and my 2022 Nissan rogue SV suddenly began making extremely loud banging and knocking sounds in the engine bay. We were traveling approximately 40 mph and did not hit any bumps. The following morning the vehicle was towed to the dealership for inspection and we were told that day that the engine would need to be replaced. While we did not get too many specifics from the dealership regarding the exact cause, it was related to some bearings of some sort and causing what is called rod knock. The vehicle remain at the dealership until a new engine , or new engine parts, could be delivered. Nissan's warranty covered the cost of the repairs since the vehicle only had roughly 15,000 miles on it when the incident occurred. I have not had the vehicle inspected by a third party to confirm that the entire engine was replaced or if only certain parts were. One of the technicians at the dealership mentioned that they had seen or heard whispers about several reports of this particular issue, which is part of why they were able to diagnose it so quickly, but couldn't confirm the exact cause of that engines failure. Prior to the engine failing, there were no warning lights or indicators present in the vehicle. The vehicle has received regularly scheduled maintenance at this dealership since it's purchase. This incident occurred on December 2nd, 2023. I took a video the night of the incident of the vehicle and the knocking sounds it was making , but I can't upload it via this incident report, so let me know if you would like it and I will send it another way.
Mfg Campaign: 11574070
Recall Date: Feb 26, 2024
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Nissan Rogue. The contact stated that upon approaching the vehicle, he observed a fluid leak underneath the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who confirmed the fluid leak from an unknown location and informed the contact that there was a misfire in cylinder #2. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The manufacturer was not notified of the failure. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2022 Nissan Rogue. The contact stated that upon approaching the vehicle, he observed a fluid leak underneath the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who confirmed the fluid leak from an unknown location and informed the contact that there was a misfire in cylinder #2. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The manufacturer was not notified of the failure. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2022 Nissan Rogue. The contact stated that upon approaching the vehicle, he observed a fluid leak underneath the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who confirmed the fluid leak from an unknown location and informed the contact that there was a misfire in cylinder #2. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The manufacturer was not notified of the failure. The failure mileage was 20,000.
Mfg Campaign: 11570891
Recall Date: Feb 8, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Strong odor of fuel when parked in the garage and vehicle is off. Nissan dealer can not find issue. VERY STRONG SMELL OF GAS.
Corrective Action:
Strong odor of fuel when parked in the garage and vehicle is off. Nissan dealer can not find issue. VERY STRONG SMELL OF GAS.
Additional Notes:
Strong odor of fuel when parked in the garage and vehicle is off. Nissan dealer can not find issue. VERY STRONG SMELL OF GAS.
Mfg Campaign: 11568851
Recall Date: Jan 30, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Strong odor of fuel when parked in the garage and vehicle is off. Nissan dealer can not find issue. VERY STRONG SMELL OF GAS.
Corrective Action:
Strong odor of fuel when parked in the garage and vehicle is off. Nissan dealer can not find issue. VERY STRONG SMELL OF GAS.
Additional Notes:
Strong odor of fuel when parked in the garage and vehicle is off. Nissan dealer can not find issue. VERY STRONG SMELL OF GAS.
Mfg Campaign: 11568851
Recall Date: Jan 30, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On 3/25/2023 with less than 800 miles on the vehicle, the throttle got stuck. The cruise control was on but NOT activated. After passing a vehicle on a 3 lane interstate, the vehicle accelerated on its own to over 100mph. I hit the cruise control button to turn it off, but the car continued to accelerate on its own. I hit the brake to slow down and try to get it to shut off (thinking if was a cruise control issue), but every time I lifted my foot off the brake pedal, it would accelerate to speeds of 90-110mph. I continued to brake about 7-8 times, then I heard a loud "kurplunk" in the engine, and it stopped. It continued to drive normally for the rest of the trip. The Rogue was taken to the dealership and checked out. I was told the "floor mats got stuck on the gas pedal and not to drive with both the carpeted mats and the rubber mats in the vehicle." I told the service manager this obviously was not the problem and there was a bigger issue, and that did not explain the loud sound coming from the engine. Upon leaving the dealership that same day on 3/30/2023, I accelerated to get on an onramp to Interstate I35, and the RPM stuck at 3200 and would not go down. The engine roared. It was in Sport Mode, so I switched the vehicle to Standard and the RPMs dropped to 2000-2100. I circled back around and went back to the dealership and had the female servie manager ride with me. The engine continued to roar at high RPMs, and the service manager said this was "normal." We returned to the dealership; nothing further was checked out on the vehicle. 7/28/2023 At 4442 miles, I accelerated to get on an onramp to I20 and the accelerataor got stuck again; I was riding the brakes in traffic on the onramp to get the vehicle to slow down. If i removed my foot from the brakes, it accelerated on its own. I kept my foot on the brake and kept pumping until I heard the loud "kurplunk" and it quit once again. This has happend two more times in December of 2023.
Corrective Action:
On 3/25/2023 with less than 800 miles on the vehicle, the throttle got stuck. The cruise control was on but NOT activated. After passing a vehicle on a 3 lane interstate, the vehicle accelerated on its own to over 100mph. I hit the cruise control button to turn it off, but the car continued to accelerate on its own. I hit the brake to slow down and try to get it to shut off (thinking if was a cruise control issue), but every time I lifted my foot off the brake pedal, it would accelerate to speeds of 90-110mph. I continued to brake about 7-8 times, then I heard a loud "kurplunk" in the engine, and it stopped. It continued to drive normally for the rest of the trip. The Rogue was taken to the dealership and checked out. I was told the "floor mats got stuck on the gas pedal and not to drive with both the carpeted mats and the rubber mats in the vehicle." I told the service manager this obviously was not the problem and there was a bigger issue, and that did not explain the loud sound coming from the engine. Upon leaving the dealership that same day on 3/30/2023, I accelerated to get on an onramp to Interstate I35, and the RPM stuck at 3200 and would not go down. The engine roared. It was in Sport Mode, so I switched the vehicle to Standard and the RPMs dropped to 2000-2100. I circled back around and went back to the dealership and had the female servie manager ride with me. The engine continued to roar at high RPMs, and the service manager said this was "normal." We returned to the dealership; nothing further was checked out on the vehicle. 7/28/2023 At 4442 miles, I accelerated to get on an onramp to I20 and the accelerataor got stuck again; I was riding the brakes in traffic on the onramp to get the vehicle to slow down. If i removed my foot from the brakes, it accelerated on its own. I kept my foot on the brake and kept pumping until I heard the loud "kurplunk" and it quit once again. This has happend two more times in December of 2023.
Additional Notes:
On 3/25/2023 with less than 800 miles on the vehicle, the throttle got stuck. The cruise control was on but NOT activated. After passing a vehicle on a 3 lane interstate, the vehicle accelerated on its own to over 100mph. I hit the cruise control button to turn it off, but the car continued to accelerate on its own. I hit the brake to slow down and try to get it to shut off (thinking if was a cruise control issue), but every time I lifted my foot off the brake pedal, it would accelerate to speeds of 90-110mph. I continued to brake about 7-8 times, then I heard a loud "kurplunk" in the engine, and it stopped. It continued to drive normally for the rest of the trip. The Rogue was taken to the dealership and checked out. I was told the "floor mats got stuck on the gas pedal and not to drive with both the carpeted mats and the rubber mats in the vehicle." I told the service manager this obviously was not the problem and there was a bigger issue, and that did not explain the loud sound coming from the engine. Upon leaving the dealership that same day on 3/30/2023, I accelerated to get on an onramp to Interstate I35, and the RPM stuck at 3200 and would not go down. The engine roared. It was in Sport Mode, so I switched the vehicle to Standard and the RPMs dropped to 2000-2100. I circled back around and went back to the dealership and had the female servie manager ride with me. The engine continued to roar at high RPMs, and the service manager said this was "normal." We returned to the dealership; nothing further was checked out on the vehicle. 7/28/2023 At 4442 miles, I accelerated to get on an onramp to I20 and the accelerataor got stuck again; I was riding the brakes in traffic on the onramp to get the vehicle to slow down. If i removed my foot from the brakes, it accelerated on its own. I kept my foot on the brake and kept pumping until I heard the loud "kurplunk" and it quit once again. This has happend two more times in December of 2023.
Mfg Campaign: 11566756
Recall Date: Jan 21, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On 3/25/2023 with less than 800 miles on the vehicle, the throttle got stuck. The cruise control was on but NOT activated. After passing a vehicle on a 3 lane interstate, the vehicle accelerated on its own to over 100mph. I hit the cruise control button to turn it off, but the car continued to accelerate on its own. I hit the brake to slow down and try to get it to shut off (thinking if was a cruise control issue), but every time I lifted my foot off the brake pedal, it would accelerate to speeds of 90-110mph. I continued to brake about 7-8 times, then I heard a loud "kurplunk" in the engine, and it stopped. It continued to drive normally for the rest of the trip. The Rogue was taken to the dealership and checked out. I was told the "floor mats got stuck on the gas pedal and not to drive with both the carpeted mats and the rubber mats in the vehicle." I told the service manager this obviously was not the problem and there was a bigger issue, and that did not explain the loud sound coming from the engine. Upon leaving the dealership that same day on 3/30/2023, I accelerated to get on an onramp to Interstate I35, and the RPM stuck at 3200 and would not go down. The engine roared. It was in Sport Mode, so I switched the vehicle to Standard and the RPMs dropped to 2000-2100. I circled back around and went back to the dealership and had the female servie manager ride with me. The engine continued to roar at high RPMs, and the service manager said this was "normal." We returned to the dealership; nothing further was checked out on the vehicle. 7/28/2023 At 4442 miles, I accelerated to get on an onramp to I20 and the accelerataor got stuck again; I was riding the brakes in traffic on the onramp to get the vehicle to slow down. If i removed my foot from the brakes, it accelerated on its own. I kept my foot on the brake and kept pumping until I heard the loud "kurplunk" and it quit once again. This has happend two more times in December of 2023.
Corrective Action:
On 3/25/2023 with less than 800 miles on the vehicle, the throttle got stuck. The cruise control was on but NOT activated. After passing a vehicle on a 3 lane interstate, the vehicle accelerated on its own to over 100mph. I hit the cruise control button to turn it off, but the car continued to accelerate on its own. I hit the brake to slow down and try to get it to shut off (thinking if was a cruise control issue), but every time I lifted my foot off the brake pedal, it would accelerate to speeds of 90-110mph. I continued to brake about 7-8 times, then I heard a loud "kurplunk" in the engine, and it stopped. It continued to drive normally for the rest of the trip. The Rogue was taken to the dealership and checked out. I was told the "floor mats got stuck on the gas pedal and not to drive with both the carpeted mats and the rubber mats in the vehicle." I told the service manager this obviously was not the problem and there was a bigger issue, and that did not explain the loud sound coming from the engine. Upon leaving the dealership that same day on 3/30/2023, I accelerated to get on an onramp to Interstate I35, and the RPM stuck at 3200 and would not go down. The engine roared. It was in Sport Mode, so I switched the vehicle to Standard and the RPMs dropped to 2000-2100. I circled back around and went back to the dealership and had the female servie manager ride with me. The engine continued to roar at high RPMs, and the service manager said this was "normal." We returned to the dealership; nothing further was checked out on the vehicle. 7/28/2023 At 4442 miles, I accelerated to get on an onramp to I20 and the accelerataor got stuck again; I was riding the brakes in traffic on the onramp to get the vehicle to slow down. If i removed my foot from the brakes, it accelerated on its own. I kept my foot on the brake and kept pumping until I heard the loud "kurplunk" and it quit once again. This has happend two more times in December of 2023.
Additional Notes:
On 3/25/2023 with less than 800 miles on the vehicle, the throttle got stuck. The cruise control was on but NOT activated. After passing a vehicle on a 3 lane interstate, the vehicle accelerated on its own to over 100mph. I hit the cruise control button to turn it off, but the car continued to accelerate on its own. I hit the brake to slow down and try to get it to shut off (thinking if was a cruise control issue), but every time I lifted my foot off the brake pedal, it would accelerate to speeds of 90-110mph. I continued to brake about 7-8 times, then I heard a loud "kurplunk" in the engine, and it stopped. It continued to drive normally for the rest of the trip. The Rogue was taken to the dealership and checked out. I was told the "floor mats got stuck on the gas pedal and not to drive with both the carpeted mats and the rubber mats in the vehicle." I told the service manager this obviously was not the problem and there was a bigger issue, and that did not explain the loud sound coming from the engine. Upon leaving the dealership that same day on 3/30/2023, I accelerated to get on an onramp to Interstate I35, and the RPM stuck at 3200 and would not go down. The engine roared. It was in Sport Mode, so I switched the vehicle to Standard and the RPMs dropped to 2000-2100. I circled back around and went back to the dealership and had the female servie manager ride with me. The engine continued to roar at high RPMs, and the service manager said this was "normal." We returned to the dealership; nothing further was checked out on the vehicle. 7/28/2023 At 4442 miles, I accelerated to get on an onramp to I20 and the accelerataor got stuck again; I was riding the brakes in traffic on the onramp to get the vehicle to slow down. If i removed my foot from the brakes, it accelerated on its own. I kept my foot on the brake and kept pumping until I heard the loud "kurplunk" and it quit once again. This has happend two more times in December of 2023.
Mfg Campaign: 11566756
Recall Date: Jan 21, 2024
Nissan North America, Inc.
Defect Description:
TIRES
Potential Consequences:
235/60R18 tire size I bought a new 2022 Rogue March 2022 which only now has 14,000 miles.During regular maintenance on 1/13/24 , I was told I needed new tires because of tread wear.Nissan said they do not give tire warranty and Hankook would be responsible.After looking at BBB reports, there are quite a few others with similar or same issues. Blow outs,knots or baldness on tires.If these tires don’t last even 2 years or past 14,000 miles,I consider them defective in some way and certainly a safety issue.If Nissan has complaints and still continues to use this tire they are to blame as well.
Corrective Action:
235/60R18 tire size I bought a new 2022 Rogue March 2022 which only now has 14,000 miles.During regular maintenance on 1/13/24 , I was told I needed new tires because of tread wear.Nissan said they do not give tire warranty and Hankook would be responsible.After looking at BBB reports, there are quite a few others with similar or same issues. Blow outs,knots or baldness on tires.If these tires don’t last even 2 years or past 14,000 miles,I consider them defective in some way and certainly a safety issue.If Nissan has complaints and still continues to use this tire they are to blame as well.
Additional Notes:
235/60R18 tire size I bought a new 2022 Rogue March 2022 which only now has 14,000 miles.During regular maintenance on 1/13/24 , I was told I needed new tires because of tread wear.Nissan said they do not give tire warranty and Hankook would be responsible.After looking at BBB reports, there are quite a few others with similar or same issues. Blow outs,knots or baldness on tires.If these tires don’t last even 2 years or past 14,000 miles,I consider them defective in some way and certainly a safety issue.If Nissan has complaints and still continues to use this tire they are to blame as well.
Mfg Campaign: 11566037
Recall Date: Jan 17, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Corrective Action:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Additional Notes:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Mfg Campaign: 11565870
Recall Date: Jan 16, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Corrective Action:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Additional Notes:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Mfg Campaign: 11565870
Recall Date: Jan 16, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Corrective Action:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Additional Notes:
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Mfg Campaign: 11565870
Recall Date: Jan 16, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Have been smelling gasoline inside the vehicle. Everytime the heat is turned on it smells terribly like gas.
Corrective Action:
Have been smelling gasoline inside the vehicle. Everytime the heat is turned on it smells terribly like gas.
Additional Notes:
Have been smelling gasoline inside the vehicle. Everytime the heat is turned on it smells terribly like gas.
Mfg Campaign: 11560752
Recall Date: Dec 18, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problem keeps happening. I have tried to be cooperative . the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergency flashers, thank God the truck driver behind me was paying attention because he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put 20,000.00 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a [XXX] Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in high school . I have to have a car I can depend on .I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this time they are in the car and it is in the shop again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problem keeps happening. I have tried to be cooperative . the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergency flashers, thank God the truck driver behind me was paying attention because he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put 20,000.00 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a [XXX] Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in high school . I have to have a car I can depend on .I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this time they are in the car and it is in the shop again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problem keeps happening. I have tried to be cooperative . the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergency flashers, thank God the truck driver behind me was paying attention because he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put 20,000.00 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a [XXX] Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in high school . I have to have a car I can depend on .I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this time they are in the car and it is in the shop again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11553664
Recall Date: Nov 5, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problem keeps happening. I have tried to be cooperative . the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergency flashers, thank God the truck driver behind me was paying attention because he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put 20,000.00 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a [XXX] Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in high school . I have to have a car I can depend on .I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this time they are in the car and it is in the shop again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problem keeps happening. I have tried to be cooperative . the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergency flashers, thank God the truck driver behind me was paying attention because he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put 20,000.00 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a [XXX] Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in high school . I have to have a car I can depend on .I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this time they are in the car and it is in the shop again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problem keeps happening. I have tried to be cooperative . the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergency flashers, thank God the truck driver behind me was paying attention because he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put 20,000.00 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a [XXX] Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in high school . I have to have a car I can depend on .I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this time they are in the car and it is in the shop again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11553664
Recall Date: Nov 5, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you
Corrective Action:
I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you
Additional Notes:
I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you
Mfg Campaign: 11546448
Recall Date: Sep 25, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you
Corrective Action:
I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you
Additional Notes:
I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you
Mfg Campaign: 11546448
Recall Date: Sep 25, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Jiffy Lube reported PLASTIC oil pan and plug broke when removing plug for draining. Manager at shop reported he had seen this before in another Nissan and he believes it is a common problem with the plastic oil pan. Internet search of forums describes similar problem and that replacements are the mid-$400s, just for parts, not labor. Sounds like a recall is needed.
Corrective Action:
Jiffy Lube reported PLASTIC oil pan and plug broke when removing plug for draining. Manager at shop reported he had seen this before in another Nissan and he believes it is a common problem with the plastic oil pan. Internet search of forums describes similar problem and that replacements are the mid-$400s, just for parts, not labor. Sounds like a recall is needed.
Additional Notes:
Jiffy Lube reported PLASTIC oil pan and plug broke when removing plug for draining. Manager at shop reported he had seen this before in another Nissan and he believes it is a common problem with the plastic oil pan. Internet search of forums describes similar problem and that replacements are the mid-$400s, just for parts, not labor. Sounds like a recall is needed.
Mfg Campaign: 11544030
Recall Date: Sep 12, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 6/27/22 we were driving roughly 35 mph and all of the sudden the warning light Engine Malfunction Power reduced Service now warning light came on and the car immediately slowed to 20 mph with no warning. It was a Sunday so we couldn’t take it to the dealership that day. We turned the car off and in about 20 minutes turned it back on and the warning light had cleared. We took it to the dealership the next day. Since the car only had 14,912 miles assumed the warranty would cover. They didn’t find anything but still charged us $168.53. Then on 8/30 it happened again while backing up. Called Nissan and they instructed me to turn it off and back on. I did but it still had the warning light and reduced speed. I was roughly 30 miles from the dealership and they wanted me to drive it in. I told them that wasn’t safe. They said at my expense have it towed. After the car was turned off awhile it cleared and went back to normal. I took the car in the next day. Again they said they couldn’t recreate the issue and had no solution. They indicated Nissan knew there was an issue but didn’t have a fix yet. They said it might mean a new engine. I filed a complaint with Nissan asking for them to buyback the car because I felt it wasn’t safe. They denied it. If at some point you are driving 70 mph on a 4 lane interstate in busy traffic and it happens and the speed reduces from 70 to 20 with no brake light coming on or warning to the driver. It could be catastrophic. On various complaint sites you can see that this is a large issue for Nissan.
Corrective Action:
On 6/27/22 we were driving roughly 35 mph and all of the sudden the warning light Engine Malfunction Power reduced Service now warning light came on and the car immediately slowed to 20 mph with no warning. It was a Sunday so we couldn’t take it to the dealership that day. We turned the car off and in about 20 minutes turned it back on and the warning light had cleared. We took it to the dealership the next day. Since the car only had 14,912 miles assumed the warranty would cover. They didn’t find anything but still charged us $168.53. Then on 8/30 it happened again while backing up. Called Nissan and they instructed me to turn it off and back on. I did but it still had the warning light and reduced speed. I was roughly 30 miles from the dealership and they wanted me to drive it in. I told them that wasn’t safe. They said at my expense have it towed. After the car was turned off awhile it cleared and went back to normal. I took the car in the next day. Again they said they couldn’t recreate the issue and had no solution. They indicated Nissan knew there was an issue but didn’t have a fix yet. They said it might mean a new engine. I filed a complaint with Nissan asking for them to buyback the car because I felt it wasn’t safe. They denied it. If at some point you are driving 70 mph on a 4 lane interstate in busy traffic and it happens and the speed reduces from 70 to 20 with no brake light coming on or warning to the driver. It could be catastrophic. On various complaint sites you can see that this is a large issue for Nissan.
Additional Notes:
On 6/27/22 we were driving roughly 35 mph and all of the sudden the warning light Engine Malfunction Power reduced Service now warning light came on and the car immediately slowed to 20 mph with no warning. It was a Sunday so we couldn’t take it to the dealership that day. We turned the car off and in about 20 minutes turned it back on and the warning light had cleared. We took it to the dealership the next day. Since the car only had 14,912 miles assumed the warranty would cover. They didn’t find anything but still charged us $168.53. Then on 8/30 it happened again while backing up. Called Nissan and they instructed me to turn it off and back on. I did but it still had the warning light and reduced speed. I was roughly 30 miles from the dealership and they wanted me to drive it in. I told them that wasn’t safe. They said at my expense have it towed. After the car was turned off awhile it cleared and went back to normal. I took the car in the next day. Again they said they couldn’t recreate the issue and had no solution. They indicated Nissan knew there was an issue but didn’t have a fix yet. They said it might mean a new engine. I filed a complaint with Nissan asking for them to buyback the car because I felt it wasn’t safe. They denied it. If at some point you are driving 70 mph on a 4 lane interstate in busy traffic and it happens and the speed reduces from 70 to 20 with no brake light coming on or warning to the driver. It could be catastrophic. On various complaint sites you can see that this is a large issue for Nissan.
Mfg Campaign: 11542739
Recall Date: Sep 5, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On 8/9/2023 I went to my mechanic for a routine oil change. The prior oil change was done by the dealership where I purchased the car, Hgregg Nissan in Delray Beach, FL. When the mechanic opened the drain plug, the threads and assembly all came out, rendering the oil pan useless. If this happened on the highway, the results could be catastrophic. The dealership said whoever did the prior oil change may have over tightened the plug. The dealership had done the prior oil change. The oil plan is plastic, and problems with it are cited on internet forums. Nissan USA will not even cover the cost to replace the damaged oil plan under its warranty. My car was under warranty with about 16,000 miles when the incident occurred.
Corrective Action:
On 8/9/2023 I went to my mechanic for a routine oil change. The prior oil change was done by the dealership where I purchased the car, Hgregg Nissan in Delray Beach, FL. When the mechanic opened the drain plug, the threads and assembly all came out, rendering the oil pan useless. If this happened on the highway, the results could be catastrophic. The dealership said whoever did the prior oil change may have over tightened the plug. The dealership had done the prior oil change. The oil plan is plastic, and problems with it are cited on internet forums. Nissan USA will not even cover the cost to replace the damaged oil plan under its warranty. My car was under warranty with about 16,000 miles when the incident occurred.
Additional Notes:
On 8/9/2023 I went to my mechanic for a routine oil change. The prior oil change was done by the dealership where I purchased the car, Hgregg Nissan in Delray Beach, FL. When the mechanic opened the drain plug, the threads and assembly all came out, rendering the oil pan useless. If this happened on the highway, the results could be catastrophic. The dealership said whoever did the prior oil change may have over tightened the plug. The dealership had done the prior oil change. The oil plan is plastic, and problems with it are cited on internet forums. Nissan USA will not even cover the cost to replace the damaged oil plan under its warranty. My car was under warranty with about 16,000 miles when the incident occurred.
Mfg Campaign: 11541013
Recall Date: Aug 27, 2023
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