Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2019 Nissan Sentra vehicles. The brake light switch may become contaminated, preventing the circuit from closing and the brake lights from illuminating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PM971
Recall Date: Mar 3, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 LEAF and 2014, 2016 and 2017 Sentra vehicles. Due to a manufacturing error within the air bag inflators, the passenger frontal air bag may not properly deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 13, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Sentra vehicles manufactured April 11, 2016, through April 26, 2016. The engine room harness may have a terminal pin too large to maintain a connection with the Engine Control Unit (ECU).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 29, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 LEAF vehicles manufactured February 24, 2016, to March 23, 2016, and Sentra vehicles manufactured February 9, 2016, to March 4, 2016. The wiring harness connector may disconnect from the dual-stage passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 15, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2016 Sentra vehicles manufactured June 4, 2012, to April 9, 2016. The front passenger seat belt bracket may become deformed if it is used to secure a Child Restraint System (CRS). The deformed seat bracket may cause the Occupant Classification System (OCS) to incorrectly classify the installed CRS, resulting in the front passenger air bag to not be turned off as designed when a CRS is in the seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
382 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Corrective Action:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Additional Notes:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Mfg Campaign: 11452838
Recall Date: Feb 18, 2022
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Corrective Action:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Additional Notes:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Mfg Campaign: 11452838
Recall Date: Feb 18, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Corrective Action:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Additional Notes:
Dealership will only repair stop light, but there are other problems such as no start,mil illumination. Dealer want me to pay for a dia. test in order to fix the issues.
Mfg Campaign: 11452838
Recall Date: Feb 18, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle Stalls randomly. Numerous times on numerous dates.
Corrective Action:
Vehicle Stalls randomly. Numerous times on numerous dates.
Additional Notes:
Vehicle Stalls randomly. Numerous times on numerous dates.
Mfg Campaign: 11450716
Recall Date: Feb 7, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission has failed and I am unable to drive forward. This is the second transmission to fail in two years.
Corrective Action:
The transmission has failed and I am unable to drive forward. This is the second transmission to fail in two years.
Additional Notes:
The transmission has failed and I am unable to drive forward. This is the second transmission to fail in two years.
Mfg Campaign: 11449696
Recall Date: Feb 1, 2022
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2016 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about driving the vehicle. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Corrective Action:
The contact owns a 2016 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about driving the vehicle. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Additional Notes:
The contact owns a 2016 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about driving the vehicle. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Mfg Campaign: 11449557
Recall Date: Jan 31, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Sentra. The contact stated while driving approximately 55 MPH, the vehicle failed to exceed 55 MPH. The vehicle then decelerated to 20 MPH within a few seconds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing transmission replaced however, the vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 94,500.
Corrective Action:
The contact owns a 2016 Nissan Sentra. The contact stated while driving approximately 55 MPH, the vehicle failed to exceed 55 MPH. The vehicle then decelerated to 20 MPH within a few seconds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing transmission replaced however, the vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 94,500.
Additional Notes:
The contact owns a 2016 Nissan Sentra. The contact stated while driving approximately 55 MPH, the vehicle failed to exceed 55 MPH. The vehicle then decelerated to 20 MPH within a few seconds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing transmission replaced however, the vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 94,500.
Mfg Campaign: 11449250
Recall Date: Jan 28, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown transmission issues cvt
Corrective Action:
Unknown transmission issues cvt
Additional Notes:
Unknown transmission issues cvt
Mfg Campaign: 11446986
Recall Date: Jan 11, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Unknown transmission issues cvt
Corrective Action:
Unknown transmission issues cvt
Additional Notes:
Unknown transmission issues cvt
Mfg Campaign: 11446986
Recall Date: Jan 11, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag did Not deploy when in a multi vehicle accident. Total loss, seat broke during impact, frame bent . Front end and rear end damage. Total hazard. I had maintenance done June 5 at Nissan dealer and was never notified of any open recalls.
Corrective Action:
Airbag did Not deploy when in a multi vehicle accident. Total loss, seat broke during impact, frame bent . Front end and rear end damage. Total hazard. I had maintenance done June 5 at Nissan dealer and was never notified of any open recalls.
Additional Notes:
Airbag did Not deploy when in a multi vehicle accident. Total loss, seat broke during impact, frame bent . Front end and rear end damage. Total hazard. I had maintenance done June 5 at Nissan dealer and was never notified of any open recalls.
Mfg Campaign: 11445866
Recall Date: Jan 2, 2022
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
Airbag did Not deploy when in a multi vehicle accident. Total loss, seat broke during impact, frame bent . Front end and rear end damage. Total hazard. I had maintenance done June 5 at Nissan dealer and was never notified of any open recalls.
Corrective Action:
Airbag did Not deploy when in a multi vehicle accident. Total loss, seat broke during impact, frame bent . Front end and rear end damage. Total hazard. I had maintenance done June 5 at Nissan dealer and was never notified of any open recalls.
Additional Notes:
Airbag did Not deploy when in a multi vehicle accident. Total loss, seat broke during impact, frame bent . Front end and rear end damage. Total hazard. I had maintenance done June 5 at Nissan dealer and was never notified of any open recalls.
Mfg Campaign: 11445866
Recall Date: Jan 2, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Sentra. The contact stated that while at a complete stop, the vehicle stalled upon the depression of the accelerator pedal without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed her of a class-action lawsuit that had been filed against Nissan's CVT transmissions. The dealer was notified of the failure and informed her that she no longer qualified for the warranty extension for the transmission. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 113,000.
Corrective Action:
The contact owns a 2016 Nissan Sentra. The contact stated that while at a complete stop, the vehicle stalled upon the depression of the accelerator pedal without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed her of a class-action lawsuit that had been filed against Nissan's CVT transmissions. The dealer was notified of the failure and informed her that she no longer qualified for the warranty extension for the transmission. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 113,000.
Additional Notes:
The contact owns a 2016 Nissan Sentra. The contact stated that while at a complete stop, the vehicle stalled upon the depression of the accelerator pedal without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed her of a class-action lawsuit that had been filed against Nissan's CVT transmissions. The dealer was notified of the failure and informed her that she no longer qualified for the warranty extension for the transmission. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 113,000.
Mfg Campaign: 11440527
Recall Date: Nov 15, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact's son owned a 2016 Nissan Sentra. The contact stated that while her son was driving at an unknown speed, the brake pedal was depressed and failed to operate causing the vehicle to crash into another vehicle. A police report was filed. The contact mentioned that her son sustained bruised chest and the driver from the other vehicle sustained rib inquiries that needed medical attention. The vehicle was destroyed. The vehicle was towed to the tow lot. The dealer was not contacted. The contact contacted an independent mechanic and informed them that the vehicle was included in NHTSA campaign number: 21v135000 ( exterior lights). The manufacturer was notified of the failure and provided a reference number. The approximate failure mileage was 100,000.
Corrective Action:
The contact's son owned a 2016 Nissan Sentra. The contact stated that while her son was driving at an unknown speed, the brake pedal was depressed and failed to operate causing the vehicle to crash into another vehicle. A police report was filed. The contact mentioned that her son sustained bruised chest and the driver from the other vehicle sustained rib inquiries that needed medical attention. The vehicle was destroyed. The vehicle was towed to the tow lot. The dealer was not contacted. The contact contacted an independent mechanic and informed them that the vehicle was included in NHTSA campaign number: 21v135000 ( exterior lights). The manufacturer was notified of the failure and provided a reference number. The approximate failure mileage was 100,000.
Additional Notes:
The contact's son owned a 2016 Nissan Sentra. The contact stated that while her son was driving at an unknown speed, the brake pedal was depressed and failed to operate causing the vehicle to crash into another vehicle. A police report was filed. The contact mentioned that her son sustained bruised chest and the driver from the other vehicle sustained rib inquiries that needed medical attention. The vehicle was destroyed. The vehicle was towed to the tow lot. The dealer was not contacted. The contact contacted an independent mechanic and informed them that the vehicle was included in NHTSA campaign number: 21v135000 ( exterior lights). The manufacturer was notified of the failure and provided a reference number. The approximate failure mileage was 100,000.
Mfg Campaign: 11440186
Recall Date: Nov 12, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In the event of an accident this vehicle doors will not open until the key is in the off position and removed from the ignition. You cannot exit the vehicle doors at any time when the motor is running or the key is still in the ignition. Death trap !
Corrective Action:
In the event of an accident this vehicle doors will not open until the key is in the off position and removed from the ignition. You cannot exit the vehicle doors at any time when the motor is running or the key is still in the ignition. Death trap !
Additional Notes:
In the event of an accident this vehicle doors will not open until the key is in the off position and removed from the ignition. You cannot exit the vehicle doors at any time when the motor is running or the key is still in the ignition. Death trap !
Mfg Campaign: 11438459
Recall Date: Oct 28, 2021
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The Red Airbag light is always on upon starting car
Corrective Action:
The Red Airbag light is always on upon starting car
Additional Notes:
The Red Airbag light is always on upon starting car
Mfg Campaign: 11438193
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car would not start.Yes it was inspected at the car repair shop.I have had to jump start the car many times
Corrective Action:
The car would not start.Yes it was inspected at the car repair shop.I have had to jump start the car many times
Additional Notes:
The car would not start.Yes it was inspected at the car repair shop.I have had to jump start the car many times
Mfg Campaign: 11438303
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car would not start.Yes it was inspected at the car repair shop.I have had to jump start the car many times
Corrective Action:
The car would not start.Yes it was inspected at the car repair shop.I have had to jump start the car many times
Additional Notes:
The car would not start.Yes it was inspected at the car repair shop.I have had to jump start the car many times
Mfg Campaign: 11438303
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
As my vehicle was exiting a major highway, the vehicle began to shake and putter. I was able to put my vehicle in park within 1 minute of this puttering. Once in park, the vehicle began to shake more rapidly and louder. I assumed something terrible was going to happen and shut the car off. After an hour and a half, I started the vehicle back up and not to my surprise experienced the puttering and shaking once again. I put the vehicle in drive and began to slowly step on the gas while turning into the road and the car shut completely off and slid back toward the curb with the engine light on and battery. I had to call AAA to have me towed home and on their arrival, they were able to back the vehicle up and forward as long as he pushed down full throttle. The AAA representative suggested through his knowledge of mechanics that it seems there is an issue with either the spark plugs or the fuel pump/filter combo. After changing the spark plugs and still having this issue tonight....we are leaning towards the pump as the issue. There were no lights or warnings prior to the shaking that began as stated in this entry.
Corrective Action:
As my vehicle was exiting a major highway, the vehicle began to shake and putter. I was able to put my vehicle in park within 1 minute of this puttering. Once in park, the vehicle began to shake more rapidly and louder. I assumed something terrible was going to happen and shut the car off. After an hour and a half, I started the vehicle back up and not to my surprise experienced the puttering and shaking once again. I put the vehicle in drive and began to slowly step on the gas while turning into the road and the car shut completely off and slid back toward the curb with the engine light on and battery. I had to call AAA to have me towed home and on their arrival, they were able to back the vehicle up and forward as long as he pushed down full throttle. The AAA representative suggested through his knowledge of mechanics that it seems there is an issue with either the spark plugs or the fuel pump/filter combo. After changing the spark plugs and still having this issue tonight....we are leaning towards the pump as the issue. There were no lights or warnings prior to the shaking that began as stated in this entry.
Additional Notes:
As my vehicle was exiting a major highway, the vehicle began to shake and putter. I was able to put my vehicle in park within 1 minute of this puttering. Once in park, the vehicle began to shake more rapidly and louder. I assumed something terrible was going to happen and shut the car off. After an hour and a half, I started the vehicle back up and not to my surprise experienced the puttering and shaking once again. I put the vehicle in drive and began to slowly step on the gas while turning into the road and the car shut completely off and slid back toward the curb with the engine light on and battery. I had to call AAA to have me towed home and on their arrival, they were able to back the vehicle up and forward as long as he pushed down full throttle. The AAA representative suggested through his knowledge of mechanics that it seems there is an issue with either the spark plugs or the fuel pump/filter combo. After changing the spark plugs and still having this issue tonight....we are leaning towards the pump as the issue. There were no lights or warnings prior to the shaking that began as stated in this entry.
Mfg Campaign: 11438005
Recall Date: Oct 25, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
As my vehicle was exiting a major highway, the vehicle began to shake and putter. I was able to put my vehicle in park within 1 minute of this puttering. Once in park, the vehicle began to shake more rapidly and louder. I assumed something terrible was going to happen and shut the car off. After an hour and a half, I started the vehicle back up and not to my surprise experienced the puttering and shaking once again. I put the vehicle in drive and began to slowly step on the gas while turning into the road and the car shut completely off and slid back toward the curb with the engine light on and battery. I had to call AAA to have me towed home and on their arrival, they were able to back the vehicle up and forward as long as he pushed down full throttle. The AAA representative suggested through his knowledge of mechanics that it seems there is an issue with either the spark plugs or the fuel pump/filter combo. After changing the spark plugs and still having this issue tonight....we are leaning towards the pump as the issue. There were no lights or warnings prior to the shaking that began as stated in this entry.
Corrective Action:
As my vehicle was exiting a major highway, the vehicle began to shake and putter. I was able to put my vehicle in park within 1 minute of this puttering. Once in park, the vehicle began to shake more rapidly and louder. I assumed something terrible was going to happen and shut the car off. After an hour and a half, I started the vehicle back up and not to my surprise experienced the puttering and shaking once again. I put the vehicle in drive and began to slowly step on the gas while turning into the road and the car shut completely off and slid back toward the curb with the engine light on and battery. I had to call AAA to have me towed home and on their arrival, they were able to back the vehicle up and forward as long as he pushed down full throttle. The AAA representative suggested through his knowledge of mechanics that it seems there is an issue with either the spark plugs or the fuel pump/filter combo. After changing the spark plugs and still having this issue tonight....we are leaning towards the pump as the issue. There were no lights or warnings prior to the shaking that began as stated in this entry.
Additional Notes:
As my vehicle was exiting a major highway, the vehicle began to shake and putter. I was able to put my vehicle in park within 1 minute of this puttering. Once in park, the vehicle began to shake more rapidly and louder. I assumed something terrible was going to happen and shut the car off. After an hour and a half, I started the vehicle back up and not to my surprise experienced the puttering and shaking once again. I put the vehicle in drive and began to slowly step on the gas while turning into the road and the car shut completely off and slid back toward the curb with the engine light on and battery. I had to call AAA to have me towed home and on their arrival, they were able to back the vehicle up and forward as long as he pushed down full throttle. The AAA representative suggested through his knowledge of mechanics that it seems there is an issue with either the spark plugs or the fuel pump/filter combo. After changing the spark plugs and still having this issue tonight....we are leaning towards the pump as the issue. There were no lights or warnings prior to the shaking that began as stated in this entry.
Mfg Campaign: 11438005
Recall Date: Oct 25, 2021
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have replaced bumper clips twice. They continue to break off. Please advise whey these plastic clips break off. I'm afraid bumper can break off in highway and cause an accident.
Corrective Action:
I have replaced bumper clips twice. They continue to break off. Please advise whey these plastic clips break off. I'm afraid bumper can break off in highway and cause an accident.
Additional Notes:
I have replaced bumper clips twice. They continue to break off. Please advise whey these plastic clips break off. I'm afraid bumper can break off in highway and cause an accident.
Mfg Campaign: 11434511
Recall Date: Sep 27, 2021
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