Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2019 Nissan Sentra vehicles. The brake light switch may become contaminated, preventing the circuit from closing and the brake lights from illuminating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PM971
Recall Date: Mar 3, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
331 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Corrective Action:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Additional Notes:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Mfg Campaign: 11281415
Recall Date: Nov 20, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Corrective Action:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Additional Notes:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Mfg Campaign: 11281415
Recall Date: Nov 20, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Corrective Action:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Additional Notes:
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Mfg Campaign: 11281415
Recall Date: Nov 20, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Corrective Action:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Additional Notes:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Mfg Campaign: 11277024
Recall Date: Oct 30, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Corrective Action:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Additional Notes:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Mfg Campaign: 11277024
Recall Date: Oct 30, 2019
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Corrective Action:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Additional Notes:
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Mfg Campaign: 11277024
Recall Date: Oct 30, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN SENTRA. WHILE DRIVING 65 MPH, THE REAR OF THE VEHICLE SWAYED VIOLENTLY FROM SIDE TO SIDE. THE CONTACT ALSO MENTIONED THAT THE SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. CONYERS NISSAN (1420 IRIS DR SW, CONYERS, GA 30094, (678) 233-2448) WAS CALLED AND THE CONTACT WAS INFORMED TO RESTART THE VEHICLE TO GET THE FRONT CRASH SYSTEM TO FUNCTION NORMALLY AGAIN. THE DEALER FURTHER STATED THAT THE VEHICLE WAS DRIVING NORMALLY DUE TO THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS CURRENTLY WAITING FOR A CALL BACK. THE FAILURE MILEAGE WAS 7,682.
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN SENTRA. WHILE DRIVING 65 MPH, THE REAR OF THE VEHICLE SWAYED VIOLENTLY FROM SIDE TO SIDE. THE CONTACT ALSO MENTIONED THAT THE SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. CONYERS NISSAN (1420 IRIS DR SW, CONYERS, GA 30094, (678) 233-2448) WAS CALLED AND THE CONTACT WAS INFORMED TO RESTART THE VEHICLE TO GET THE FRONT CRASH SYSTEM TO FUNCTION NORMALLY AGAIN. THE DEALER FURTHER STATED THAT THE VEHICLE WAS DRIVING NORMALLY DUE TO THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS CURRENTLY WAITING FOR A CALL BACK. THE FAILURE MILEAGE WAS 7,682.
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN SENTRA. WHILE DRIVING 65 MPH, THE REAR OF THE VEHICLE SWAYED VIOLENTLY FROM SIDE TO SIDE. THE CONTACT ALSO MENTIONED THAT THE SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. CONYERS NISSAN (1420 IRIS DR SW, CONYERS, GA 30094, (678) 233-2448) WAS CALLED AND THE CONTACT WAS INFORMED TO RESTART THE VEHICLE TO GET THE FRONT CRASH SYSTEM TO FUNCTION NORMALLY AGAIN. THE DEALER FURTHER STATED THAT THE VEHICLE WAS DRIVING NORMALLY DUE TO THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS CURRENTLY WAITING FOR A CALL BACK. THE FAILURE MILEAGE WAS 7,682.
Mfg Campaign: 11277082
Recall Date: Oct 30, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT RADAR SENSOR IS FAULTY. CAUSING EMERGENCY BRAKING FEATURE TO BECOME DISABLED.
Corrective Action:
FRONT RADAR SENSOR IS FAULTY. CAUSING EMERGENCY BRAKING FEATURE TO BECOME DISABLED.
Additional Notes:
FRONT RADAR SENSOR IS FAULTY. CAUSING EMERGENCY BRAKING FEATURE TO BECOME DISABLED.
Mfg Campaign: 11271449
Recall Date: Oct 28, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRAVELING IN TRAFFIC ABOUT 35 MPH ALL OF A SUDDEN TRAFFIC CAME TO STOP. I APPLIED MY BRAKES AND DID NOT GRAB RIGHT AWAY I TURNED THE STEERING WHEEL TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I HIT MY FRONT LEFT CORNER IN THE BACK RIGHT CORNER OF THE OTHER VEHICLE. MY AIR BAGS DID NOT DISCHARGED,MY FRONTAL BRAKE SENSOR GAVE NO WARNINGS . I JUST HAD MY VEHICLE INSPECTED LAST WEEK. I FILED A CLAIM WITH MY INSURANCE COMPANY, MADE A POLICE REPORT. TWO WEEKS AGO I WAS AT THE DEALER ASKING IT THERE WAS ANY RECALLS BECAUSE MY SENSOR LIGHTS COMES ON WHEN NOTHING IS IN FRONT OF ME. I WAS TOLD THAT THERE IS NO RECALLS ON MY VEHICLE. THAT THE RECALL ON THE FRONT SENSOR WAS FOR THE NISSAN ROGUE WHERE THE VEHICLE BRAKES ON ITS OWN.
Corrective Action:
TRAVELING IN TRAFFIC ABOUT 35 MPH ALL OF A SUDDEN TRAFFIC CAME TO STOP. I APPLIED MY BRAKES AND DID NOT GRAB RIGHT AWAY I TURNED THE STEERING WHEEL TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I HIT MY FRONT LEFT CORNER IN THE BACK RIGHT CORNER OF THE OTHER VEHICLE. MY AIR BAGS DID NOT DISCHARGED,MY FRONTAL BRAKE SENSOR GAVE NO WARNINGS . I JUST HAD MY VEHICLE INSPECTED LAST WEEK. I FILED A CLAIM WITH MY INSURANCE COMPANY, MADE A POLICE REPORT. TWO WEEKS AGO I WAS AT THE DEALER ASKING IT THERE WAS ANY RECALLS BECAUSE MY SENSOR LIGHTS COMES ON WHEN NOTHING IS IN FRONT OF ME. I WAS TOLD THAT THERE IS NO RECALLS ON MY VEHICLE. THAT THE RECALL ON THE FRONT SENSOR WAS FOR THE NISSAN ROGUE WHERE THE VEHICLE BRAKES ON ITS OWN.
Additional Notes:
TRAVELING IN TRAFFIC ABOUT 35 MPH ALL OF A SUDDEN TRAFFIC CAME TO STOP. I APPLIED MY BRAKES AND DID NOT GRAB RIGHT AWAY I TURNED THE STEERING WHEEL TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I HIT MY FRONT LEFT CORNER IN THE BACK RIGHT CORNER OF THE OTHER VEHICLE. MY AIR BAGS DID NOT DISCHARGED,MY FRONTAL BRAKE SENSOR GAVE NO WARNINGS . I JUST HAD MY VEHICLE INSPECTED LAST WEEK. I FILED A CLAIM WITH MY INSURANCE COMPANY, MADE A POLICE REPORT. TWO WEEKS AGO I WAS AT THE DEALER ASKING IT THERE WAS ANY RECALLS BECAUSE MY SENSOR LIGHTS COMES ON WHEN NOTHING IS IN FRONT OF ME. I WAS TOLD THAT THERE IS NO RECALLS ON MY VEHICLE. THAT THE RECALL ON THE FRONT SENSOR WAS FOR THE NISSAN ROGUE WHERE THE VEHICLE BRAKES ON ITS OWN.
Mfg Campaign: 11268061
Recall Date: Oct 12, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRAVELING IN TRAFFIC ABOUT 35 MPH ALL OF A SUDDEN TRAFFIC CAME TO STOP. I APPLIED MY BRAKES AND DID NOT GRAB RIGHT AWAY I TURNED THE STEERING WHEEL TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I HIT MY FRONT LEFT CORNER IN THE BACK RIGHT CORNER OF THE OTHER VEHICLE. MY AIR BAGS DID NOT DISCHARGED,MY FRONTAL BRAKE SENSOR GAVE NO WARNINGS . I JUST HAD MY VEHICLE INSPECTED LAST WEEK. I FILED A CLAIM WITH MY INSURANCE COMPANY, MADE A POLICE REPORT. TWO WEEKS AGO I WAS AT THE DEALER ASKING IT THERE WAS ANY RECALLS BECAUSE MY SENSOR LIGHTS COMES ON WHEN NOTHING IS IN FRONT OF ME. I WAS TOLD THAT THERE IS NO RECALLS ON MY VEHICLE. THAT THE RECALL ON THE FRONT SENSOR WAS FOR THE NISSAN ROGUE WHERE THE VEHICLE BRAKES ON ITS OWN.
Corrective Action:
TRAVELING IN TRAFFIC ABOUT 35 MPH ALL OF A SUDDEN TRAFFIC CAME TO STOP. I APPLIED MY BRAKES AND DID NOT GRAB RIGHT AWAY I TURNED THE STEERING WHEEL TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I HIT MY FRONT LEFT CORNER IN THE BACK RIGHT CORNER OF THE OTHER VEHICLE. MY AIR BAGS DID NOT DISCHARGED,MY FRONTAL BRAKE SENSOR GAVE NO WARNINGS . I JUST HAD MY VEHICLE INSPECTED LAST WEEK. I FILED A CLAIM WITH MY INSURANCE COMPANY, MADE A POLICE REPORT. TWO WEEKS AGO I WAS AT THE DEALER ASKING IT THERE WAS ANY RECALLS BECAUSE MY SENSOR LIGHTS COMES ON WHEN NOTHING IS IN FRONT OF ME. I WAS TOLD THAT THERE IS NO RECALLS ON MY VEHICLE. THAT THE RECALL ON THE FRONT SENSOR WAS FOR THE NISSAN ROGUE WHERE THE VEHICLE BRAKES ON ITS OWN.
Additional Notes:
TRAVELING IN TRAFFIC ABOUT 35 MPH ALL OF A SUDDEN TRAFFIC CAME TO STOP. I APPLIED MY BRAKES AND DID NOT GRAB RIGHT AWAY I TURNED THE STEERING WHEEL TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I HIT MY FRONT LEFT CORNER IN THE BACK RIGHT CORNER OF THE OTHER VEHICLE. MY AIR BAGS DID NOT DISCHARGED,MY FRONTAL BRAKE SENSOR GAVE NO WARNINGS . I JUST HAD MY VEHICLE INSPECTED LAST WEEK. I FILED A CLAIM WITH MY INSURANCE COMPANY, MADE A POLICE REPORT. TWO WEEKS AGO I WAS AT THE DEALER ASKING IT THERE WAS ANY RECALLS BECAUSE MY SENSOR LIGHTS COMES ON WHEN NOTHING IS IN FRONT OF ME. I WAS TOLD THAT THERE IS NO RECALLS ON MY VEHICLE. THAT THE RECALL ON THE FRONT SENSOR WAS FOR THE NISSAN ROGUE WHERE THE VEHICLE BRAKES ON ITS OWN.
Mfg Campaign: 11268061
Recall Date: Oct 12, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 NISSAN SENTRA PURCHASED IN JULY 2019 - MY STEREO WILL REBOOT ON ITS OWN COMPLETELY SHUTTING DOWN AND REBOOTING WITH THE NISSAN/NISSANCONNECT LOGOS. TYPICALLY DOES THIS ON ANY MODE OF THE STEREO AND WILL HAPPEN AFTER ABOUT 4 SONGS ON BLUETOOTH OR IF YOU SKIP MORE THAN TWO SONGS AT A TIME. DOES NOT REALLY IMPACT DRIVING AS I'VE YET TO SEE IT IMPACT USE OF THE BACKUP CAMERA.
Corrective Action:
2019 NISSAN SENTRA PURCHASED IN JULY 2019 - MY STEREO WILL REBOOT ON ITS OWN COMPLETELY SHUTTING DOWN AND REBOOTING WITH THE NISSAN/NISSANCONNECT LOGOS. TYPICALLY DOES THIS ON ANY MODE OF THE STEREO AND WILL HAPPEN AFTER ABOUT 4 SONGS ON BLUETOOTH OR IF YOU SKIP MORE THAN TWO SONGS AT A TIME. DOES NOT REALLY IMPACT DRIVING AS I'VE YET TO SEE IT IMPACT USE OF THE BACKUP CAMERA.
Additional Notes:
2019 NISSAN SENTRA PURCHASED IN JULY 2019 - MY STEREO WILL REBOOT ON ITS OWN COMPLETELY SHUTTING DOWN AND REBOOTING WITH THE NISSAN/NISSANCONNECT LOGOS. TYPICALLY DOES THIS ON ANY MODE OF THE STEREO AND WILL HAPPEN AFTER ABOUT 4 SONGS ON BLUETOOTH OR IF YOU SKIP MORE THAN TWO SONGS AT A TIME. DOES NOT REALLY IMPACT DRIVING AS I'VE YET TO SEE IT IMPACT USE OF THE BACKUP CAMERA.
Mfg Campaign: 11257899
Recall Date: Sep 25, 2019
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT RENTED A 2019 NISSAN SENTRA. WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S SIDE WINDOW EXPLODED AND GLASS FLEW OVER THE CONTACT. THE FAILURE OCCURRED WITHOUT WARNING. THERE WAS A LOUD NOISE WHEN THE GLASS EXPLODED AND THE CONTACT WAS ABLE TO SWERVE AND AVOID A CRASH. THE RENTAL AGENCY CAME OUT, TOWED THE VEHICLE, AND GAVE THE CONTACT A NEW RENTAL VEHICLE. THE CONTACT WROTE THE MANUFACTURER AND AN UNKNOWN DEALER, BUT HAD NOT HEARD BACK WITH A RESPONSE. THE CONTACT SUFFERED HEARING LOSS IN THE LEFT EAR AND WAS SEEING A SPECIALIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*JB
Corrective Action:
TL* THE CONTACT RENTED A 2019 NISSAN SENTRA. WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S SIDE WINDOW EXPLODED AND GLASS FLEW OVER THE CONTACT. THE FAILURE OCCURRED WITHOUT WARNING. THERE WAS A LOUD NOISE WHEN THE GLASS EXPLODED AND THE CONTACT WAS ABLE TO SWERVE AND AVOID A CRASH. THE RENTAL AGENCY CAME OUT, TOWED THE VEHICLE, AND GAVE THE CONTACT A NEW RENTAL VEHICLE. THE CONTACT WROTE THE MANUFACTURER AND AN UNKNOWN DEALER, BUT HAD NOT HEARD BACK WITH A RESPONSE. THE CONTACT SUFFERED HEARING LOSS IN THE LEFT EAR AND WAS SEEING A SPECIALIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*JB
Additional Notes:
TL* THE CONTACT RENTED A 2019 NISSAN SENTRA. WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S SIDE WINDOW EXPLODED AND GLASS FLEW OVER THE CONTACT. THE FAILURE OCCURRED WITHOUT WARNING. THERE WAS A LOUD NOISE WHEN THE GLASS EXPLODED AND THE CONTACT WAS ABLE TO SWERVE AND AVOID A CRASH. THE RENTAL AGENCY CAME OUT, TOWED THE VEHICLE, AND GAVE THE CONTACT A NEW RENTAL VEHICLE. THE CONTACT WROTE THE MANUFACTURER AND AN UNKNOWN DEALER, BUT HAD NOT HEARD BACK WITH A RESPONSE. THE CONTACT SUFFERED HEARING LOSS IN THE LEFT EAR AND WAS SEEING A SPECIALIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*JB
Mfg Campaign: 11254994
Recall Date: Sep 12, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN STOPPED THE VEHICLE GOES TO 4 RPM WHEN TRYING TO DRIVE AFTER BEING STOPPED AT RED LIGHT OR STOP SIGN ANYTIME CAR IS STOPPED AND TRYING TO DRIVE AGAIN.I HAD A FAULTY SWITCH ON 9/8/2019 CAR WOULDN'T START TOOK TO DEALERSHIP FOR REPAIR AND OIL CHANGE AFTER THAT THE PIC THAT I ATTACHED LIGHTS CAME ON.THOSE LIGHTS WASN'T ON BEFORE.AFTER PULLING OFF DEALERSHIPS LOT I GOT ON HIGHWAY AND LIGHTS CAME ON
Corrective Action:
WHEN STOPPED THE VEHICLE GOES TO 4 RPM WHEN TRYING TO DRIVE AFTER BEING STOPPED AT RED LIGHT OR STOP SIGN ANYTIME CAR IS STOPPED AND TRYING TO DRIVE AGAIN.I HAD A FAULTY SWITCH ON 9/8/2019 CAR WOULDN'T START TOOK TO DEALERSHIP FOR REPAIR AND OIL CHANGE AFTER THAT THE PIC THAT I ATTACHED LIGHTS CAME ON.THOSE LIGHTS WASN'T ON BEFORE.AFTER PULLING OFF DEALERSHIPS LOT I GOT ON HIGHWAY AND LIGHTS CAME ON
Additional Notes:
WHEN STOPPED THE VEHICLE GOES TO 4 RPM WHEN TRYING TO DRIVE AFTER BEING STOPPED AT RED LIGHT OR STOP SIGN ANYTIME CAR IS STOPPED AND TRYING TO DRIVE AGAIN.I HAD A FAULTY SWITCH ON 9/8/2019 CAR WOULDN'T START TOOK TO DEALERSHIP FOR REPAIR AND OIL CHANGE AFTER THAT THE PIC THAT I ATTACHED LIGHTS CAME ON.THOSE LIGHTS WASN'T ON BEFORE.AFTER PULLING OFF DEALERSHIPS LOT I GOT ON HIGHWAY AND LIGHTS CAME ON
Mfg Campaign: 11254819
Recall Date: Sep 11, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN STOPPED THE VEHICLE GOES TO 4 RPM WHEN TRYING TO DRIVE AFTER BEING STOPPED AT RED LIGHT OR STOP SIGN ANYTIME CAR IS STOPPED AND TRYING TO DRIVE AGAIN.I HAD A FAULTY SWITCH ON 9/8/2019 CAR WOULDN'T START TOOK TO DEALERSHIP FOR REPAIR AND OIL CHANGE AFTER THAT THE PIC THAT I ATTACHED LIGHTS CAME ON.THOSE LIGHTS WASN'T ON BEFORE.AFTER PULLING OFF DEALERSHIPS LOT I GOT ON HIGHWAY AND LIGHTS CAME ON
Corrective Action:
WHEN STOPPED THE VEHICLE GOES TO 4 RPM WHEN TRYING TO DRIVE AFTER BEING STOPPED AT RED LIGHT OR STOP SIGN ANYTIME CAR IS STOPPED AND TRYING TO DRIVE AGAIN.I HAD A FAULTY SWITCH ON 9/8/2019 CAR WOULDN'T START TOOK TO DEALERSHIP FOR REPAIR AND OIL CHANGE AFTER THAT THE PIC THAT I ATTACHED LIGHTS CAME ON.THOSE LIGHTS WASN'T ON BEFORE.AFTER PULLING OFF DEALERSHIPS LOT I GOT ON HIGHWAY AND LIGHTS CAME ON
Additional Notes:
WHEN STOPPED THE VEHICLE GOES TO 4 RPM WHEN TRYING TO DRIVE AFTER BEING STOPPED AT RED LIGHT OR STOP SIGN ANYTIME CAR IS STOPPED AND TRYING TO DRIVE AGAIN.I HAD A FAULTY SWITCH ON 9/8/2019 CAR WOULDN'T START TOOK TO DEALERSHIP FOR REPAIR AND OIL CHANGE AFTER THAT THE PIC THAT I ATTACHED LIGHTS CAME ON.THOSE LIGHTS WASN'T ON BEFORE.AFTER PULLING OFF DEALERSHIPS LOT I GOT ON HIGHWAY AND LIGHTS CAME ON
Mfg Campaign: 11254819
Recall Date: Sep 11, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT RADAR OBSTRUCTION LIGHT ON NO AEB AVAILABLE WHILE DRIVING
Corrective Action:
FRONT RADAR OBSTRUCTION LIGHT ON NO AEB AVAILABLE WHILE DRIVING
Additional Notes:
FRONT RADAR OBSTRUCTION LIGHT ON NO AEB AVAILABLE WHILE DRIVING
Mfg Campaign: 11253555
Recall Date: Sep 6, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING THE FRONT END COLLISION LIGHT KEEPS COMING ON. THIS IS SCARY AS THE CAR HAS NEVER BEEN IN AN ACCIDENT. IT WILL COME ON WHILE DRIVING OR IN PARK. IT COMES ON A LOT. THIS IS A ISSUE THAT NEEDS TO BE FIXED. THIS FAULTY SENSOR NEEDS TO BE REPLACED.
Corrective Action:
WHILE DRIVING THE FRONT END COLLISION LIGHT KEEPS COMING ON. THIS IS SCARY AS THE CAR HAS NEVER BEEN IN AN ACCIDENT. IT WILL COME ON WHILE DRIVING OR IN PARK. IT COMES ON A LOT. THIS IS A ISSUE THAT NEEDS TO BE FIXED. THIS FAULTY SENSOR NEEDS TO BE REPLACED.
Additional Notes:
WHILE DRIVING THE FRONT END COLLISION LIGHT KEEPS COMING ON. THIS IS SCARY AS THE CAR HAS NEVER BEEN IN AN ACCIDENT. IT WILL COME ON WHILE DRIVING OR IN PARK. IT COMES ON A LOT. THIS IS A ISSUE THAT NEEDS TO BE FIXED. THIS FAULTY SENSOR NEEDS TO BE REPLACED.
Mfg Campaign: 11252559
Recall Date: Aug 31, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNABLE TO USE THE CAR JACK.IT BROKE. TK
Corrective Action:
UNABLE TO USE THE CAR JACK.IT BROKE. TK
Additional Notes:
UNABLE TO USE THE CAR JACK.IT BROKE. TK
Mfg Campaign: 11245018
Recall Date: Aug 19, 2019
Nissan North America, Inc.
Defect Description:
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
Potential Consequences:
TL* THE CONTACT RENTED A 2019 NISSAN SENTRA. WHILE THE CONTACT WAS USING THE MANUFACTURER SUPPLIED TIRE JACK, THE HANDLE FRACTURED AT THE CONNECTION POINT WHILE ATTEMPTING TO RAISE THE VEHICLE TO CHANGE THE TIRE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. ENTERPRISE RENT-A-CAR WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT RENTED A 2019 NISSAN SENTRA. WHILE THE CONTACT WAS USING THE MANUFACTURER SUPPLIED TIRE JACK, THE HANDLE FRACTURED AT THE CONNECTION POINT WHILE ATTEMPTING TO RAISE THE VEHICLE TO CHANGE THE TIRE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. ENTERPRISE RENT-A-CAR WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT RENTED A 2019 NISSAN SENTRA. WHILE THE CONTACT WAS USING THE MANUFACTURER SUPPLIED TIRE JACK, THE HANDLE FRACTURED AT THE CONNECTION POINT WHILE ATTEMPTING TO RAISE THE VEHICLE TO CHANGE THE TIRE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. ENTERPRISE RENT-A-CAR WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11241945
Recall Date: Aug 6, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TIME FREEZES ON DASH SCREEN ALONG WITH WHAT WAS PLAYING ON MY BLUETOOTH IN DASH CLUSTER SCREEN. RADIO BUTTONS AND PHONE BUTTONS STOP WORKING ON STEERING WHEEL WHEN DASH CLUSTER SCREEN FREEZES. THE FIRST TIME I BROUGHT MY CAR IN ON 2/18/19 WITH THIS PROBLEM THEY TOLD ME IT WAS MY CHARGER THEN THEY ARE HAVING PROBLEMS WITH IPHONES WITH 2019 NISSAN VEHICLES. STOPPED USING CHARGER. SECOND TIME BRINGING MY VEHICLE IN FOR SAME CONTINUOUS PROBLEM ON 3/27/19 THEY DID AN ELECTRICAL SYSTEM CHECK BUT COULDN'T FIND ANYTHING. STILL NOT USING CHARGER. THIRD TIME BRINGING MY VEHICLE IN 5/29/19 ELECTRICAL SYSTEM CHECK WAS DONE AND THEY TOLD ME THAT MY BATTERY WAS LOW CRANK AS WELL. TOLD ME IT IS A SAFETY HAZARD NOW AND THEY HAVE TO REPLACE THE DASH CLUSTER AND BATTERY. THE DEALERSHIP (HARBOR NISSAN) WHERE I PURCHASED THE CAR HAD MY CAR FOR A MONTH (THEY GOT ME INTO A RENTAL CAR THE WHOLE TIME)SO I GOT IT BACK ON 6/28/19 AFTER PARTS WERE REPLACED. NOT EVEN A MONTH OF HAVING MY CAR BACK IT DOES IT AGAIN ON 7/23/19 MY SERVICE ADVISOR WAS TOLD THE CAR MIGHT NEED A HARNESS AND I CALLED 7/27/19 MY SERVICE ADVISOR WAS NOT IN AND THEY TOLD ME I COULD PICK MY CAR UP THEY COULDN'T GET IT TO DO IT FOR THEM. BUT WHEN THEY HAD IT FOR A MONTH IT WAS A SAFETY HAZARD?? NOW ITS NOT? THIS USUALLY HAPPENS WHEN DRIVING THE VEHICLE FOR OVER AND HOUR OR TWO. IT HAPPENS ON HIGHWAY AND CITY.
Corrective Action:
TIME FREEZES ON DASH SCREEN ALONG WITH WHAT WAS PLAYING ON MY BLUETOOTH IN DASH CLUSTER SCREEN. RADIO BUTTONS AND PHONE BUTTONS STOP WORKING ON STEERING WHEEL WHEN DASH CLUSTER SCREEN FREEZES. THE FIRST TIME I BROUGHT MY CAR IN ON 2/18/19 WITH THIS PROBLEM THEY TOLD ME IT WAS MY CHARGER THEN THEY ARE HAVING PROBLEMS WITH IPHONES WITH 2019 NISSAN VEHICLES. STOPPED USING CHARGER. SECOND TIME BRINGING MY VEHICLE IN FOR SAME CONTINUOUS PROBLEM ON 3/27/19 THEY DID AN ELECTRICAL SYSTEM CHECK BUT COULDN'T FIND ANYTHING. STILL NOT USING CHARGER. THIRD TIME BRINGING MY VEHICLE IN 5/29/19 ELECTRICAL SYSTEM CHECK WAS DONE AND THEY TOLD ME THAT MY BATTERY WAS LOW CRANK AS WELL. TOLD ME IT IS A SAFETY HAZARD NOW AND THEY HAVE TO REPLACE THE DASH CLUSTER AND BATTERY. THE DEALERSHIP (HARBOR NISSAN) WHERE I PURCHASED THE CAR HAD MY CAR FOR A MONTH (THEY GOT ME INTO A RENTAL CAR THE WHOLE TIME)SO I GOT IT BACK ON 6/28/19 AFTER PARTS WERE REPLACED. NOT EVEN A MONTH OF HAVING MY CAR BACK IT DOES IT AGAIN ON 7/23/19 MY SERVICE ADVISOR WAS TOLD THE CAR MIGHT NEED A HARNESS AND I CALLED 7/27/19 MY SERVICE ADVISOR WAS NOT IN AND THEY TOLD ME I COULD PICK MY CAR UP THEY COULDN'T GET IT TO DO IT FOR THEM. BUT WHEN THEY HAD IT FOR A MONTH IT WAS A SAFETY HAZARD?? NOW ITS NOT? THIS USUALLY HAPPENS WHEN DRIVING THE VEHICLE FOR OVER AND HOUR OR TWO. IT HAPPENS ON HIGHWAY AND CITY.
Additional Notes:
TIME FREEZES ON DASH SCREEN ALONG WITH WHAT WAS PLAYING ON MY BLUETOOTH IN DASH CLUSTER SCREEN. RADIO BUTTONS AND PHONE BUTTONS STOP WORKING ON STEERING WHEEL WHEN DASH CLUSTER SCREEN FREEZES. THE FIRST TIME I BROUGHT MY CAR IN ON 2/18/19 WITH THIS PROBLEM THEY TOLD ME IT WAS MY CHARGER THEN THEY ARE HAVING PROBLEMS WITH IPHONES WITH 2019 NISSAN VEHICLES. STOPPED USING CHARGER. SECOND TIME BRINGING MY VEHICLE IN FOR SAME CONTINUOUS PROBLEM ON 3/27/19 THEY DID AN ELECTRICAL SYSTEM CHECK BUT COULDN'T FIND ANYTHING. STILL NOT USING CHARGER. THIRD TIME BRINGING MY VEHICLE IN 5/29/19 ELECTRICAL SYSTEM CHECK WAS DONE AND THEY TOLD ME THAT MY BATTERY WAS LOW CRANK AS WELL. TOLD ME IT IS A SAFETY HAZARD NOW AND THEY HAVE TO REPLACE THE DASH CLUSTER AND BATTERY. THE DEALERSHIP (HARBOR NISSAN) WHERE I PURCHASED THE CAR HAD MY CAR FOR A MONTH (THEY GOT ME INTO A RENTAL CAR THE WHOLE TIME)SO I GOT IT BACK ON 6/28/19 AFTER PARTS WERE REPLACED. NOT EVEN A MONTH OF HAVING MY CAR BACK IT DOES IT AGAIN ON 7/23/19 MY SERVICE ADVISOR WAS TOLD THE CAR MIGHT NEED A HARNESS AND I CALLED 7/27/19 MY SERVICE ADVISOR WAS NOT IN AND THEY TOLD ME I COULD PICK MY CAR UP THEY COULDN'T GET IT TO DO IT FOR THEM. BUT WHEN THEY HAD IT FOR A MONTH IT WAS A SAFETY HAZARD?? NOW ITS NOT? THIS USUALLY HAPPENS WHEN DRIVING THE VEHICLE FOR OVER AND HOUR OR TWO. IT HAPPENS ON HIGHWAY AND CITY.
Mfg Campaign: 11240196
Recall Date: Jul 28, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
TIME FREEZES ON DASH SCREEN ALONG WITH WHAT WAS PLAYING ON MY BLUETOOTH IN DASH CLUSTER SCREEN. RADIO BUTTONS AND PHONE BUTTONS STOP WORKING ON STEERING WHEEL WHEN DASH CLUSTER SCREEN FREEZES. THE FIRST TIME I BROUGHT MY CAR IN ON 2/18/19 WITH THIS PROBLEM THEY TOLD ME IT WAS MY CHARGER THEN THEY ARE HAVING PROBLEMS WITH IPHONES WITH 2019 NISSAN VEHICLES. STOPPED USING CHARGER. SECOND TIME BRINGING MY VEHICLE IN FOR SAME CONTINUOUS PROBLEM ON 3/27/19 THEY DID AN ELECTRICAL SYSTEM CHECK BUT COULDN'T FIND ANYTHING. STILL NOT USING CHARGER. THIRD TIME BRINGING MY VEHICLE IN 5/29/19 ELECTRICAL SYSTEM CHECK WAS DONE AND THEY TOLD ME THAT MY BATTERY WAS LOW CRANK AS WELL. TOLD ME IT IS A SAFETY HAZARD NOW AND THEY HAVE TO REPLACE THE DASH CLUSTER AND BATTERY. THE DEALERSHIP (HARBOR NISSAN) WHERE I PURCHASED THE CAR HAD MY CAR FOR A MONTH (THEY GOT ME INTO A RENTAL CAR THE WHOLE TIME)SO I GOT IT BACK ON 6/28/19 AFTER PARTS WERE REPLACED. NOT EVEN A MONTH OF HAVING MY CAR BACK IT DOES IT AGAIN ON 7/23/19 MY SERVICE ADVISOR WAS TOLD THE CAR MIGHT NEED A HARNESS AND I CALLED 7/27/19 MY SERVICE ADVISOR WAS NOT IN AND THEY TOLD ME I COULD PICK MY CAR UP THEY COULDN'T GET IT TO DO IT FOR THEM. BUT WHEN THEY HAD IT FOR A MONTH IT WAS A SAFETY HAZARD?? NOW ITS NOT? THIS USUALLY HAPPENS WHEN DRIVING THE VEHICLE FOR OVER AND HOUR OR TWO. IT HAPPENS ON HIGHWAY AND CITY.
Corrective Action:
TIME FREEZES ON DASH SCREEN ALONG WITH WHAT WAS PLAYING ON MY BLUETOOTH IN DASH CLUSTER SCREEN. RADIO BUTTONS AND PHONE BUTTONS STOP WORKING ON STEERING WHEEL WHEN DASH CLUSTER SCREEN FREEZES. THE FIRST TIME I BROUGHT MY CAR IN ON 2/18/19 WITH THIS PROBLEM THEY TOLD ME IT WAS MY CHARGER THEN THEY ARE HAVING PROBLEMS WITH IPHONES WITH 2019 NISSAN VEHICLES. STOPPED USING CHARGER. SECOND TIME BRINGING MY VEHICLE IN FOR SAME CONTINUOUS PROBLEM ON 3/27/19 THEY DID AN ELECTRICAL SYSTEM CHECK BUT COULDN'T FIND ANYTHING. STILL NOT USING CHARGER. THIRD TIME BRINGING MY VEHICLE IN 5/29/19 ELECTRICAL SYSTEM CHECK WAS DONE AND THEY TOLD ME THAT MY BATTERY WAS LOW CRANK AS WELL. TOLD ME IT IS A SAFETY HAZARD NOW AND THEY HAVE TO REPLACE THE DASH CLUSTER AND BATTERY. THE DEALERSHIP (HARBOR NISSAN) WHERE I PURCHASED THE CAR HAD MY CAR FOR A MONTH (THEY GOT ME INTO A RENTAL CAR THE WHOLE TIME)SO I GOT IT BACK ON 6/28/19 AFTER PARTS WERE REPLACED. NOT EVEN A MONTH OF HAVING MY CAR BACK IT DOES IT AGAIN ON 7/23/19 MY SERVICE ADVISOR WAS TOLD THE CAR MIGHT NEED A HARNESS AND I CALLED 7/27/19 MY SERVICE ADVISOR WAS NOT IN AND THEY TOLD ME I COULD PICK MY CAR UP THEY COULDN'T GET IT TO DO IT FOR THEM. BUT WHEN THEY HAD IT FOR A MONTH IT WAS A SAFETY HAZARD?? NOW ITS NOT? THIS USUALLY HAPPENS WHEN DRIVING THE VEHICLE FOR OVER AND HOUR OR TWO. IT HAPPENS ON HIGHWAY AND CITY.
Additional Notes:
TIME FREEZES ON DASH SCREEN ALONG WITH WHAT WAS PLAYING ON MY BLUETOOTH IN DASH CLUSTER SCREEN. RADIO BUTTONS AND PHONE BUTTONS STOP WORKING ON STEERING WHEEL WHEN DASH CLUSTER SCREEN FREEZES. THE FIRST TIME I BROUGHT MY CAR IN ON 2/18/19 WITH THIS PROBLEM THEY TOLD ME IT WAS MY CHARGER THEN THEY ARE HAVING PROBLEMS WITH IPHONES WITH 2019 NISSAN VEHICLES. STOPPED USING CHARGER. SECOND TIME BRINGING MY VEHICLE IN FOR SAME CONTINUOUS PROBLEM ON 3/27/19 THEY DID AN ELECTRICAL SYSTEM CHECK BUT COULDN'T FIND ANYTHING. STILL NOT USING CHARGER. THIRD TIME BRINGING MY VEHICLE IN 5/29/19 ELECTRICAL SYSTEM CHECK WAS DONE AND THEY TOLD ME THAT MY BATTERY WAS LOW CRANK AS WELL. TOLD ME IT IS A SAFETY HAZARD NOW AND THEY HAVE TO REPLACE THE DASH CLUSTER AND BATTERY. THE DEALERSHIP (HARBOR NISSAN) WHERE I PURCHASED THE CAR HAD MY CAR FOR A MONTH (THEY GOT ME INTO A RENTAL CAR THE WHOLE TIME)SO I GOT IT BACK ON 6/28/19 AFTER PARTS WERE REPLACED. NOT EVEN A MONTH OF HAVING MY CAR BACK IT DOES IT AGAIN ON 7/23/19 MY SERVICE ADVISOR WAS TOLD THE CAR MIGHT NEED A HARNESS AND I CALLED 7/27/19 MY SERVICE ADVISOR WAS NOT IN AND THEY TOLD ME I COULD PICK MY CAR UP THEY COULDN'T GET IT TO DO IT FOR THEM. BUT WHEN THEY HAD IT FOR A MONTH IT WAS A SAFETY HAZARD?? NOW ITS NOT? THIS USUALLY HAPPENS WHEN DRIVING THE VEHICLE FOR OVER AND HOUR OR TWO. IT HAPPENS ON HIGHWAY AND CITY.
Mfg Campaign: 11240196
Recall Date: Jul 28, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury