Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23B3
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R20B4
Recall Date: Apr 13, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PM985
Recall Date: Jun 17, 2021
Consumer Complaints
294 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The emergency braking system has gone off on this car 4 times. After the first two we took the car into the dealership and they said that they could not find any problems with it. Yesterday we had two more incidents. I am taking the vehicle in tomorrow. I have asked that they replace the sensors but was told that it is up to Nissan. This is a very dangerous thing especially if you are on the freeway and the brakes go on. On incident 2 I was travelling 45-50 mph. Here is information on incidents 3 and 4 This is the 3rd and 4th incident we have had with the NEB going off while driving our 2020 Nissan Sentra. Documentation on the first two incidents have already been provided to Future Nissan of Folsom. The latest incidents occurred on Sept 27 2021 at approximately 7 pm. Mileage on the vehicle was 2795 at the time of incident 3. Location was zip code 95608- Carmichael CA On both occasions the vehicle was traveling west bound with no traffic in either direction and course driven had no direct sunlight hitting the vehicle. My wife had driven the vehicle approximately 17 miles when the third activation occurred. The maximum speed she had driven the vehicle was 46 mph during the course of the trip. She was on California Ave. and turned right onto Van Alstine. Her speed was between 20 – 25 mph when she encountered a 15mph speed bump. She lowered her speed to 15 mph and just after she crossed the speed bump the NEB went off. I was not jarring but slowed the vehicle down. Approximately 100 feet further a red light went off on the right hand side of the dashboard and there was a beeping but the car did not slow down again. She then stopped at the light on the intersection of Van Alsine and Fair Oaks Blvd. She proceeded west onto El Camino Ave for about 200 yds and reached a speed of approximately 30-35 mph. (Speed limit is 40 mph) when the emergency braking system again went off. She does not recall any light going on.
Corrective Action:
The emergency braking system has gone off on this car 4 times. After the first two we took the car into the dealership and they said that they could not find any problems with it. Yesterday we had two more incidents. I am taking the vehicle in tomorrow. I have asked that they replace the sensors but was told that it is up to Nissan. This is a very dangerous thing especially if you are on the freeway and the brakes go on. On incident 2 I was travelling 45-50 mph. Here is information on incidents 3 and 4 This is the 3rd and 4th incident we have had with the NEB going off while driving our 2020 Nissan Sentra. Documentation on the first two incidents have already been provided to Future Nissan of Folsom. The latest incidents occurred on Sept 27 2021 at approximately 7 pm. Mileage on the vehicle was 2795 at the time of incident 3. Location was zip code 95608- Carmichael CA On both occasions the vehicle was traveling west bound with no traffic in either direction and course driven had no direct sunlight hitting the vehicle. My wife had driven the vehicle approximately 17 miles when the third activation occurred. The maximum speed she had driven the vehicle was 46 mph during the course of the trip. She was on California Ave. and turned right onto Van Alstine. Her speed was between 20 – 25 mph when she encountered a 15mph speed bump. She lowered her speed to 15 mph and just after she crossed the speed bump the NEB went off. I was not jarring but slowed the vehicle down. Approximately 100 feet further a red light went off on the right hand side of the dashboard and there was a beeping but the car did not slow down again. She then stopped at the light on the intersection of Van Alsine and Fair Oaks Blvd. She proceeded west onto El Camino Ave for about 200 yds and reached a speed of approximately 30-35 mph. (Speed limit is 40 mph) when the emergency braking system again went off. She does not recall any light going on.
Additional Notes:
The emergency braking system has gone off on this car 4 times. After the first two we took the car into the dealership and they said that they could not find any problems with it. Yesterday we had two more incidents. I am taking the vehicle in tomorrow. I have asked that they replace the sensors but was told that it is up to Nissan. This is a very dangerous thing especially if you are on the freeway and the brakes go on. On incident 2 I was travelling 45-50 mph. Here is information on incidents 3 and 4 This is the 3rd and 4th incident we have had with the NEB going off while driving our 2020 Nissan Sentra. Documentation on the first two incidents have already been provided to Future Nissan of Folsom. The latest incidents occurred on Sept 27 2021 at approximately 7 pm. Mileage on the vehicle was 2795 at the time of incident 3. Location was zip code 95608- Carmichael CA On both occasions the vehicle was traveling west bound with no traffic in either direction and course driven had no direct sunlight hitting the vehicle. My wife had driven the vehicle approximately 17 miles when the third activation occurred. The maximum speed she had driven the vehicle was 46 mph during the course of the trip. She was on California Ave. and turned right onto Van Alstine. Her speed was between 20 – 25 mph when she encountered a 15mph speed bump. She lowered her speed to 15 mph and just after she crossed the speed bump the NEB went off. I was not jarring but slowed the vehicle down. Approximately 100 feet further a red light went off on the right hand side of the dashboard and there was a beeping but the car did not slow down again. She then stopped at the light on the intersection of Van Alsine and Fair Oaks Blvd. She proceeded west onto El Camino Ave for about 200 yds and reached a speed of approximately 30-35 mph. (Speed limit is 40 mph) when the emergency braking system again went off. She does not recall any light going on.
Mfg Campaign: 11434785
Recall Date: Sep 28, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact stated while driving 70 MPH, the contact noticed a vibration while depressing on the accelerator pedal. The contact was able to continue to drive to her destination; however, the failure persisted. The contact took the vehicle to a local dealer to be inspected however, the dealer was not yet able to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact stated while driving 70 MPH, the contact noticed a vibration while depressing on the accelerator pedal. The contact was able to continue to drive to her destination; however, the failure persisted. The contact took the vehicle to a local dealer to be inspected however, the dealer was not yet able to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact stated while driving 70 MPH, the contact noticed a vibration while depressing on the accelerator pedal. The contact was able to continue to drive to her destination; however, the failure persisted. The contact took the vehicle to a local dealer to be inspected however, the dealer was not yet able to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11433729
Recall Date: Sep 20, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Nissan Sentra 2020 automatic emergency braking system engages for no apparent reason and brings car to complete stop while driving. This has happened about 10 times within the past year. Appears AEB sensors are faulty. Luckily was not rear-ended during incidents. Informed dealership where I bought the car and was told there was nothing they could do to fix the problem unless there is a recall for this issue.
Corrective Action:
Nissan Sentra 2020 automatic emergency braking system engages for no apparent reason and brings car to complete stop while driving. This has happened about 10 times within the past year. Appears AEB sensors are faulty. Luckily was not rear-ended during incidents. Informed dealership where I bought the car and was told there was nothing they could do to fix the problem unless there is a recall for this issue.
Additional Notes:
Nissan Sentra 2020 automatic emergency braking system engages for no apparent reason and brings car to complete stop while driving. This has happened about 10 times within the past year. Appears AEB sensors are faulty. Luckily was not rear-ended during incidents. Informed dealership where I bought the car and was told there was nothing they could do to fix the problem unless there is a recall for this issue.
Mfg Campaign: 11432250
Recall Date: Sep 9, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Corrective Action:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Additional Notes:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Mfg Campaign: 11431553
Recall Date: Sep 2, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Corrective Action:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Additional Notes:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Mfg Campaign: 11431553
Recall Date: Sep 2, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Corrective Action:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Additional Notes:
While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.
Mfg Campaign: 11431553
Recall Date: Sep 2, 2021
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact stated that while driving approximately 5 mph, the front passenger’s side tie rod fractured rendering the vehicle undrivable. The vehicle was towed to the local dealer who replaced the damaged tie rod and the failure was remedied. The contact later received a recall notice for the NHTSA campaign number 21V461000 (Suspension) which was related to the failure. The manufacturer was notified of the failure. The failure mileage was 12,500.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact stated that while driving approximately 5 mph, the front passenger’s side tie rod fractured rendering the vehicle undrivable. The vehicle was towed to the local dealer who replaced the damaged tie rod and the failure was remedied. The contact later received a recall notice for the NHTSA campaign number 21V461000 (Suspension) which was related to the failure. The manufacturer was notified of the failure. The failure mileage was 12,500.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact stated that while driving approximately 5 mph, the front passenger’s side tie rod fractured rendering the vehicle undrivable. The vehicle was towed to the local dealer who replaced the damaged tie rod and the failure was remedied. The contact later received a recall notice for the NHTSA campaign number 21V461000 (Suspension) which was related to the failure. The manufacturer was notified of the failure. The failure mileage was 12,500.
Mfg Campaign: 11429390
Recall Date: Aug 17, 2021
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact's daughter owned a 2020 Nissan Sentra. The contact stated that while her daughter was driving the vehicle at an unknown rate of speed, she lost control of the vehicle without warning. Her daughter hit a curb which caused the vehicle to flip over. A fellow motorist saw the failure and called the authorities to the scene. The contact's daughter was treated for unknown injuries at the scene. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it was destroyed. The dealer was notified of the failure, the manufacturer was not made aware of the failure The contact recently discovered that her daughter's vehicle had been placed under NHTSA Campaign Number: 21V461000(STEERING) which she linked to her daughter failure. The vehicle had been destroyed. The failure mileage was unknown.
Corrective Action:
The contact's daughter owned a 2020 Nissan Sentra. The contact stated that while her daughter was driving the vehicle at an unknown rate of speed, she lost control of the vehicle without warning. Her daughter hit a curb which caused the vehicle to flip over. A fellow motorist saw the failure and called the authorities to the scene. The contact's daughter was treated for unknown injuries at the scene. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it was destroyed. The dealer was notified of the failure, the manufacturer was not made aware of the failure The contact recently discovered that her daughter's vehicle had been placed under NHTSA Campaign Number: 21V461000(STEERING) which she linked to her daughter failure. The vehicle had been destroyed. The failure mileage was unknown.
Additional Notes:
The contact's daughter owned a 2020 Nissan Sentra. The contact stated that while her daughter was driving the vehicle at an unknown rate of speed, she lost control of the vehicle without warning. Her daughter hit a curb which caused the vehicle to flip over. A fellow motorist saw the failure and called the authorities to the scene. The contact's daughter was treated for unknown injuries at the scene. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it was destroyed. The dealer was notified of the failure, the manufacturer was not made aware of the failure The contact recently discovered that her daughter's vehicle had been placed under NHTSA Campaign Number: 21V461000(STEERING) which she linked to her daughter failure. The vehicle had been destroyed. The failure mileage was unknown.
Mfg Campaign: 11425474
Recall Date: Jul 19, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Purchased car in 2020 and within a couple of weeks of purchase I was thrown on brakes warnings flashing that there was an obstruction. This happened in the middle of traffic and I was almost hit. I returned the car and was told because they could not mimic what happened with me there as nothing wrong. Was I sure that paper or something did not fly into the car. I assured them there was nothing. No resolution.... Again Friday, 7/9/2021 it happened. I was driving at a slow pace because I was in an unfamiliar area, soon to make a right turn. I was the only car on the street, no type objects in or around the street and suddenly my car brakes and lights are flashing. No objects. Once again Sunday, 7/11/2021. Driving and suddenly braking as before. Nothing in sight that could have caused it to brake. No objects, people, no rain....nothing to cause a sudden braking Once again barely missed being hit. There should be a recall for whatever the issue is with the camera. There were no warnings lamps prior to either incident. Only as it is happening does the warning lamps appear.
Corrective Action:
Purchased car in 2020 and within a couple of weeks of purchase I was thrown on brakes warnings flashing that there was an obstruction. This happened in the middle of traffic and I was almost hit. I returned the car and was told because they could not mimic what happened with me there as nothing wrong. Was I sure that paper or something did not fly into the car. I assured them there was nothing. No resolution.... Again Friday, 7/9/2021 it happened. I was driving at a slow pace because I was in an unfamiliar area, soon to make a right turn. I was the only car on the street, no type objects in or around the street and suddenly my car brakes and lights are flashing. No objects. Once again Sunday, 7/11/2021. Driving and suddenly braking as before. Nothing in sight that could have caused it to brake. No objects, people, no rain....nothing to cause a sudden braking Once again barely missed being hit. There should be a recall for whatever the issue is with the camera. There were no warnings lamps prior to either incident. Only as it is happening does the warning lamps appear.
Additional Notes:
Purchased car in 2020 and within a couple of weeks of purchase I was thrown on brakes warnings flashing that there was an obstruction. This happened in the middle of traffic and I was almost hit. I returned the car and was told because they could not mimic what happened with me there as nothing wrong. Was I sure that paper or something did not fly into the car. I assured them there was nothing. No resolution.... Again Friday, 7/9/2021 it happened. I was driving at a slow pace because I was in an unfamiliar area, soon to make a right turn. I was the only car on the street, no type objects in or around the street and suddenly my car brakes and lights are flashing. No objects. Once again Sunday, 7/11/2021. Driving and suddenly braking as before. Nothing in sight that could have caused it to brake. No objects, people, no rain....nothing to cause a sudden braking Once again barely missed being hit. There should be a recall for whatever the issue is with the camera. There were no warnings lamps prior to either incident. Only as it is happening does the warning lamps appear.
Mfg Campaign: 11424619
Recall Date: Jul 13, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Corrective Action:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Additional Notes:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Mfg Campaign: 11423374
Recall Date: Jul 4, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Corrective Action:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Additional Notes:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Mfg Campaign: 11423374
Recall Date: Jul 4, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Corrective Action:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Additional Notes:
Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.
Mfg Campaign: 11423374
Recall Date: Jul 4, 2021
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact stated while reversing to park the vehicle, the vehicle spun out. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where she was informed that the driver’s and passenger’s side front tie rods were bent. The vehicle was not repaired. The contact took the vehicle to the local dealer, where she was informed that there were no defects on the vehicle. The contact took the vehicle back to an independent mechanic where both tie rods were repaired. The contact stated that after the repair was performed, she was informed by the insurance company that the Vin was included in NHTSA Campaign Number: 21V461000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact stated while reversing to park the vehicle, the vehicle spun out. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where she was informed that the driver’s and passenger’s side front tie rods were bent. The vehicle was not repaired. The contact took the vehicle to the local dealer, where she was informed that there were no defects on the vehicle. The contact took the vehicle back to an independent mechanic where both tie rods were repaired. The contact stated that after the repair was performed, she was informed by the insurance company that the Vin was included in NHTSA Campaign Number: 21V461000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact stated while reversing to park the vehicle, the vehicle spun out. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where she was informed that the driver’s and passenger’s side front tie rods were bent. The vehicle was not repaired. The contact took the vehicle to the local dealer, where she was informed that there were no defects on the vehicle. The contact took the vehicle back to an independent mechanic where both tie rods were repaired. The contact stated that after the repair was performed, she was informed by the insurance company that the Vin was included in NHTSA Campaign Number: 21V461000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.
Mfg Campaign: 11423205
Recall Date: Jul 2, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2020 Nissan Sentra. The contact stated while driving approximately 45 mph, the full brake assist radar illuminated independently. The contact mentioned that the emergency brake illuminated and was only able to operate the steering wheel. In addition, once the vehicle was stopped, the vehicle operated normally. The vehicle was taken to the dealer where they informed the contact that the failure was caused by a bug splatter. The vehicle was not repaired. The failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 24,700.
Corrective Action:
The contact owns a 2020 Nissan Sentra. The contact stated while driving approximately 45 mph, the full brake assist radar illuminated independently. The contact mentioned that the emergency brake illuminated and was only able to operate the steering wheel. In addition, once the vehicle was stopped, the vehicle operated normally. The vehicle was taken to the dealer where they informed the contact that the failure was caused by a bug splatter. The vehicle was not repaired. The failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 24,700.
Additional Notes:
The contact owns a 2020 Nissan Sentra. The contact stated while driving approximately 45 mph, the full brake assist radar illuminated independently. The contact mentioned that the emergency brake illuminated and was only able to operate the steering wheel. In addition, once the vehicle was stopped, the vehicle operated normally. The vehicle was taken to the dealer where they informed the contact that the failure was caused by a bug splatter. The vehicle was not repaired. The failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 24,700.
Mfg Campaign: 11419953
Recall Date: Jun 7, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car has automatically braked on its own with nothing in front of it, it happened on Sunday, May 30th, took the car to dealership on Saturday June 5th, they ran diagnostics and found nothing wrong and on my way home from the dealership the car unprompted braked on its own again. Causing me to stop short in the middle of a road, and again there was nothing in front or near me to cause this. I DO NOT FEEL SAFE DRIVING THIS VEHICLE
Corrective Action:
The car has automatically braked on its own with nothing in front of it, it happened on Sunday, May 30th, took the car to dealership on Saturday June 5th, they ran diagnostics and found nothing wrong and on my way home from the dealership the car unprompted braked on its own again. Causing me to stop short in the middle of a road, and again there was nothing in front or near me to cause this. I DO NOT FEEL SAFE DRIVING THIS VEHICLE
Additional Notes:
The car has automatically braked on its own with nothing in front of it, it happened on Sunday, May 30th, took the car to dealership on Saturday June 5th, they ran diagnostics and found nothing wrong and on my way home from the dealership the car unprompted braked on its own again. Causing me to stop short in the middle of a road, and again there was nothing in front or near me to cause this. I DO NOT FEEL SAFE DRIVING THIS VEHICLE
Mfg Campaign: 11419829
Recall Date: Jun 6, 2021
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Extremely poor lighting condition. It only illuminates approximately 10 feet ahead. Would have to manually use high beams to make night time driving even possible. Extremely poor design and not even sure how it passed safety tests and ratings. I have been warning Nissan since I purchased the car. Now I have learned that the 2021 is improved because of this major defect. This will definitely cause an accident.
Corrective Action:
Extremely poor lighting condition. It only illuminates approximately 10 feet ahead. Would have to manually use high beams to make night time driving even possible. Extremely poor design and not even sure how it passed safety tests and ratings. I have been warning Nissan since I purchased the car. Now I have learned that the 2021 is improved because of this major defect. This will definitely cause an accident.
Additional Notes:
Extremely poor lighting condition. It only illuminates approximately 10 feet ahead. Would have to manually use high beams to make night time driving even possible. Extremely poor design and not even sure how it passed safety tests and ratings. I have been warning Nissan since I purchased the car. Now I have learned that the 2021 is improved because of this major defect. This will definitely cause an accident.
Mfg Campaign: 11417550
Recall Date: May 18, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2020 NISSAN SENTRA. THE CONTACT STATED THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM FAILED AND ACTIVATED INDEPENDENTLY WITHOUT AN OBJECT OR ANOTHER VEHICLE NEARBY. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR REAR CRASH. THE VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN CORONA (2575 WARDLOW RD, CORONA, CA 92882, (951) 383-3933). THE DEALER REPLACED THE FRONT RADAR AND WINDSHIELD CAMERA. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 NISSAN SENTRA. THE CONTACT STATED THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM FAILED AND ACTIVATED INDEPENDENTLY WITHOUT AN OBJECT OR ANOTHER VEHICLE NEARBY. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR REAR CRASH. THE VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN CORONA (2575 WARDLOW RD, CORONA, CA 92882, (951) 383-3933). THE DEALER REPLACED THE FRONT RADAR AND WINDSHIELD CAMERA. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 NISSAN SENTRA. THE CONTACT STATED THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM FAILED AND ACTIVATED INDEPENDENTLY WITHOUT AN OBJECT OR ANOTHER VEHICLE NEARBY. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR REAR CRASH. THE VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN CORONA (2575 WARDLOW RD, CORONA, CA 92882, (951) 383-3933). THE DEALER REPLACED THE FRONT RADAR AND WINDSHIELD CAMERA. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 11414526
Recall Date: Apr 29, 2021
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.
Corrective Action:
DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.
Additional Notes:
DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.
Mfg Campaign: 11413564
Recall Date: Apr 23, 2021
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.
Corrective Action:
DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.
Additional Notes:
DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.
Mfg Campaign: 11413564
Recall Date: Apr 23, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FRONT RADAR (OBSTRUCTION DETECTOR) IS NOT WORKING PROPERLY. THE CAR WILL RANDOMLY BREAK EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF THE CAR. THIS HAPPENED 3 TIMES IN FEBRUARY 2021. EACH TIME I TOOK THE CAR TO THE DEALERSHIP. THEY INITIALLY BRUSHED ME OFF AND BLAMED SNOW, RAIN AND SOOT. I CALLED NISAN CORPORATE OFFICE AND THE TOLD THE DEALERSHIP TO TAKE A LOOK AT THE CAR. THE DEALERSHIP STATED THAT THE DETECTOR WAS CHANGED. HOWEVER, THREE WEEKS LATER IT HAPPENED AGAIN TWICE WITHIN A TWO-WEEK PERIOD. A SUDDEN BREAK, THE DETECTOR WARNING FLASHING AND NO OBSTRUCTION. EACH TIME THIS HAPPENED THE VEHICLE WAS IN MOTION. FORTUNATELY, I WAS DRIVING ON LOCAL ROADS AND I WAS NOT GOING OVER 45 MILES PER HOUR BECAUSE THIS CAN PRESENT A SERIOUS PROBLEM. I CAN BE REAR ENDED. THE CAR LITERALLY CAME TO A SUDDEN STOP.
Corrective Action:
THE FRONT RADAR (OBSTRUCTION DETECTOR) IS NOT WORKING PROPERLY. THE CAR WILL RANDOMLY BREAK EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF THE CAR. THIS HAPPENED 3 TIMES IN FEBRUARY 2021. EACH TIME I TOOK THE CAR TO THE DEALERSHIP. THEY INITIALLY BRUSHED ME OFF AND BLAMED SNOW, RAIN AND SOOT. I CALLED NISAN CORPORATE OFFICE AND THE TOLD THE DEALERSHIP TO TAKE A LOOK AT THE CAR. THE DEALERSHIP STATED THAT THE DETECTOR WAS CHANGED. HOWEVER, THREE WEEKS LATER IT HAPPENED AGAIN TWICE WITHIN A TWO-WEEK PERIOD. A SUDDEN BREAK, THE DETECTOR WARNING FLASHING AND NO OBSTRUCTION. EACH TIME THIS HAPPENED THE VEHICLE WAS IN MOTION. FORTUNATELY, I WAS DRIVING ON LOCAL ROADS AND I WAS NOT GOING OVER 45 MILES PER HOUR BECAUSE THIS CAN PRESENT A SERIOUS PROBLEM. I CAN BE REAR ENDED. THE CAR LITERALLY CAME TO A SUDDEN STOP.
Additional Notes:
THE FRONT RADAR (OBSTRUCTION DETECTOR) IS NOT WORKING PROPERLY. THE CAR WILL RANDOMLY BREAK EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF THE CAR. THIS HAPPENED 3 TIMES IN FEBRUARY 2021. EACH TIME I TOOK THE CAR TO THE DEALERSHIP. THEY INITIALLY BRUSHED ME OFF AND BLAMED SNOW, RAIN AND SOOT. I CALLED NISAN CORPORATE OFFICE AND THE TOLD THE DEALERSHIP TO TAKE A LOOK AT THE CAR. THE DEALERSHIP STATED THAT THE DETECTOR WAS CHANGED. HOWEVER, THREE WEEKS LATER IT HAPPENED AGAIN TWICE WITHIN A TWO-WEEK PERIOD. A SUDDEN BREAK, THE DETECTOR WARNING FLASHING AND NO OBSTRUCTION. EACH TIME THIS HAPPENED THE VEHICLE WAS IN MOTION. FORTUNATELY, I WAS DRIVING ON LOCAL ROADS AND I WAS NOT GOING OVER 45 MILES PER HOUR BECAUSE THIS CAN PRESENT A SERIOUS PROBLEM. I CAN BE REAR ENDED. THE CAR LITERALLY CAME TO A SUDDEN STOP.
Mfg Campaign: 11407505
Recall Date: Apr 11, 2021
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Valencia, CA • 36 yrs
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