Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23B3
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Sentra vehicles. The driver's side cowl area may have a missing or improper seal, which can allow water to leak inside the vehicle and corrode electrical components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PMA21
Recall Date: Jun 12, 2023
Consumer Complaints
114 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Corrective Action:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Additional Notes:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Mfg Campaign: 11674029
Recall Date: Jul 16, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Corrective Action:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Additional Notes:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Mfg Campaign: 11674029
Recall Date: Jul 16, 2025
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Corrective Action:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Additional Notes:
There are issues with the sensors. Specifically, the collision sensors. I have owned a 2022 Nissan Sentra for a few months now and multiple times have had the traction control malfunction warning, front collision sensor malfunction warning, and back collision sensor malfunction warning appear. In turn, this makes other safety features like the lane departure warning malfunction as well. This is a safety risk because first, the point of collision sensors is to minimize the risk of being in an accident. Second, if the sensors are corroding or have issues it can cause a fire or damage other aspects of the vehicle. I payed for multiple reports of the car. I assumed it was in an accident and the dealership did not disclose it. As the issue becomes more persistent it is clear that is what the car does. Malfunction.
Mfg Campaign: 11674029
Recall Date: Jul 16, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I experienced a second brake booster failure within 1300 miles of the replacement. The booster should be available for inspection, but I do not have it. The dealership has it. On May 9, 2025, at 38,349 miles, my booster failed, experiencing a very loud audible boom and insulation hanging under my car. It was taken to a Nissan dealership and they verified it was something they’d never seen before. It was replaced, then on June 23, at 39,630 miles, it failed again. I had my 4 year old daughter in the car the second time and thankfully was able to stop, but it could have been catastrophic in heavier traffic or at higher speeds. It was inspected by a second Nissan dealership. They advised there was oil in my brake fluid, but did not advise how it could have happened. They also said they aren’t sure what caused it and they’ve also never seen this before. One failure is rare, a second within 1300 miles is extremely rare. The symptoms, I feel, began in January. During a warranty strut replacement, I advised that my brakes were doing something strange and I wasn’t sure if it was the brakes or transmission. I was recommended to have a cvt flush and brake fluid change. I feel this was the booster, but the dealership said there are no symptoms of a failing booster. If those were not symptoms of the booster, then the first symptom began around May 5. When I would start my car, I noticed the brake pedal was stiff until I started it. It drove normal until I pressed the brake while idling in my driveway preparing to leave and heard a loud boom, followed by a hissing sound coming from my brake and a very stiff pedal. My brake is still very stiff when I go to start my car (as if I’ve pressed the brake multiple times, but I am pressing it for the first time). This is potentially the first symptom I experienced before the first failure, it’s a symptom that has not gone away since the first failure. The first failure was also reported and the complaint number is: 11663673
Corrective Action:
I experienced a second brake booster failure within 1300 miles of the replacement. The booster should be available for inspection, but I do not have it. The dealership has it. On May 9, 2025, at 38,349 miles, my booster failed, experiencing a very loud audible boom and insulation hanging under my car. It was taken to a Nissan dealership and they verified it was something they’d never seen before. It was replaced, then on June 23, at 39,630 miles, it failed again. I had my 4 year old daughter in the car the second time and thankfully was able to stop, but it could have been catastrophic in heavier traffic or at higher speeds. It was inspected by a second Nissan dealership. They advised there was oil in my brake fluid, but did not advise how it could have happened. They also said they aren’t sure what caused it and they’ve also never seen this before. One failure is rare, a second within 1300 miles is extremely rare. The symptoms, I feel, began in January. During a warranty strut replacement, I advised that my brakes were doing something strange and I wasn’t sure if it was the brakes or transmission. I was recommended to have a cvt flush and brake fluid change. I feel this was the booster, but the dealership said there are no symptoms of a failing booster. If those were not symptoms of the booster, then the first symptom began around May 5. When I would start my car, I noticed the brake pedal was stiff until I started it. It drove normal until I pressed the brake while idling in my driveway preparing to leave and heard a loud boom, followed by a hissing sound coming from my brake and a very stiff pedal. My brake is still very stiff when I go to start my car (as if I’ve pressed the brake multiple times, but I am pressing it for the first time). This is potentially the first symptom I experienced before the first failure, it’s a symptom that has not gone away since the first failure. The first failure was also reported and the complaint number is: 11663673
Additional Notes:
I experienced a second brake booster failure within 1300 miles of the replacement. The booster should be available for inspection, but I do not have it. The dealership has it. On May 9, 2025, at 38,349 miles, my booster failed, experiencing a very loud audible boom and insulation hanging under my car. It was taken to a Nissan dealership and they verified it was something they’d never seen before. It was replaced, then on June 23, at 39,630 miles, it failed again. I had my 4 year old daughter in the car the second time and thankfully was able to stop, but it could have been catastrophic in heavier traffic or at higher speeds. It was inspected by a second Nissan dealership. They advised there was oil in my brake fluid, but did not advise how it could have happened. They also said they aren’t sure what caused it and they’ve also never seen this before. One failure is rare, a second within 1300 miles is extremely rare. The symptoms, I feel, began in January. During a warranty strut replacement, I advised that my brakes were doing something strange and I wasn’t sure if it was the brakes or transmission. I was recommended to have a cvt flush and brake fluid change. I feel this was the booster, but the dealership said there are no symptoms of a failing booster. If those were not symptoms of the booster, then the first symptom began around May 5. When I would start my car, I noticed the brake pedal was stiff until I started it. It drove normal until I pressed the brake while idling in my driveway preparing to leave and heard a loud boom, followed by a hissing sound coming from my brake and a very stiff pedal. My brake is still very stiff when I go to start my car (as if I’ve pressed the brake multiple times, but I am pressing it for the first time). This is potentially the first symptom I experienced before the first failure, it’s a symptom that has not gone away since the first failure. The first failure was also reported and the complaint number is: 11663673
Mfg Campaign: 11672907
Recall Date: Jul 11, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On May 9, 2025, my car was idling in my driveway. I put my foot on the brake to leave and heard an explosion so loud it was mentioned in multiple Facebook groups and heard in at least 3 towns. There was insulation hanging from the bottom of my car. It has been towed to the Nissan dealership and they said my brake booster exploded and confirmed that they had never seen that before. I believe this is a safety issue as had I been on the highway it could have caused a fatal accident. It is still at the dealership so I do not yet have documentation or receipts, but I was told to submit a report ASAP.
Corrective Action:
On May 9, 2025, my car was idling in my driveway. I put my foot on the brake to leave and heard an explosion so loud it was mentioned in multiple Facebook groups and heard in at least 3 towns. There was insulation hanging from the bottom of my car. It has been towed to the Nissan dealership and they said my brake booster exploded and confirmed that they had never seen that before. I believe this is a safety issue as had I been on the highway it could have caused a fatal accident. It is still at the dealership so I do not yet have documentation or receipts, but I was told to submit a report ASAP.
Additional Notes:
On May 9, 2025, my car was idling in my driveway. I put my foot on the brake to leave and heard an explosion so loud it was mentioned in multiple Facebook groups and heard in at least 3 towns. There was insulation hanging from the bottom of my car. It has been towed to the Nissan dealership and they said my brake booster exploded and confirmed that they had never seen that before. I believe this is a safety issue as had I been on the highway it could have caused a fatal accident. It is still at the dealership so I do not yet have documentation or receipts, but I was told to submit a report ASAP.
Mfg Campaign: 11663673
Recall Date: May 29, 2025
Nissan North America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact's son owns a 2022 Nissan Sentra. The contact stated while driving at various speeds at night, the front headlights were independently turning off. The contact had to pull over and turn off and turn on the headlight switch several times before the lights turned on. Additionally, the contact stated that her son stated that the Forward Collision Avoidance, and the back-up sensors were also turning off independently. The contact stated that her son saw warning lights on the instrument cluster indicating that the systems were not activated. The contact stated that the failure had been reoccurring for several years. The contact had taken the vehicle to an independent mechanic who advised the contact to take the vehicle to a dealer for assistance. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V421000 (Structure); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 30,700.
Corrective Action:
The contact's son owns a 2022 Nissan Sentra. The contact stated while driving at various speeds at night, the front headlights were independently turning off. The contact had to pull over and turn off and turn on the headlight switch several times before the lights turned on. Additionally, the contact stated that her son stated that the Forward Collision Avoidance, and the back-up sensors were also turning off independently. The contact stated that her son saw warning lights on the instrument cluster indicating that the systems were not activated. The contact stated that the failure had been reoccurring for several years. The contact had taken the vehicle to an independent mechanic who advised the contact to take the vehicle to a dealer for assistance. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V421000 (Structure); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 30,700.
Additional Notes:
The contact's son owns a 2022 Nissan Sentra. The contact stated while driving at various speeds at night, the front headlights were independently turning off. The contact had to pull over and turn off and turn on the headlight switch several times before the lights turned on. Additionally, the contact stated that her son stated that the Forward Collision Avoidance, and the back-up sensors were also turning off independently. The contact stated that her son saw warning lights on the instrument cluster indicating that the systems were not activated. The contact stated that the failure had been reoccurring for several years. The contact had taken the vehicle to an independent mechanic who advised the contact to take the vehicle to a dealer for assistance. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V421000 (Structure); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 30,700.
Mfg Campaign: 11659788
Recall Date: May 8, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's son owns a 2022 Nissan Sentra. The contact stated while driving at various speeds at night, the front headlights were independently turning off. The contact had to pull over and turn off and turn on the headlight switch several times before the lights turned on. Additionally, the contact stated that her son stated that the Forward Collision Avoidance, and the back-up sensors were also turning off independently. The contact stated that her son saw warning lights on the instrument cluster indicating that the systems were not activated. The contact stated that the failure had been reoccurring for several years. The contact had taken the vehicle to an independent mechanic who advised the contact to take the vehicle to a dealer for assistance. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V421000 (Structure); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 30,700.
Corrective Action:
The contact's son owns a 2022 Nissan Sentra. The contact stated while driving at various speeds at night, the front headlights were independently turning off. The contact had to pull over and turn off and turn on the headlight switch several times before the lights turned on. Additionally, the contact stated that her son stated that the Forward Collision Avoidance, and the back-up sensors were also turning off independently. The contact stated that her son saw warning lights on the instrument cluster indicating that the systems were not activated. The contact stated that the failure had been reoccurring for several years. The contact had taken the vehicle to an independent mechanic who advised the contact to take the vehicle to a dealer for assistance. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V421000 (Structure); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 30,700.
Additional Notes:
The contact's son owns a 2022 Nissan Sentra. The contact stated while driving at various speeds at night, the front headlights were independently turning off. The contact had to pull over and turn off and turn on the headlight switch several times before the lights turned on. Additionally, the contact stated that her son stated that the Forward Collision Avoidance, and the back-up sensors were also turning off independently. The contact stated that her son saw warning lights on the instrument cluster indicating that the systems were not activated. The contact stated that the failure had been reoccurring for several years. The contact had taken the vehicle to an independent mechanic who advised the contact to take the vehicle to a dealer for assistance. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V421000 (Structure); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 30,700.
Mfg Campaign: 11659788
Recall Date: May 8, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Nissan Sentra. The contact stated while driving 60 MPH, the driver's side floorboard was vibrating. The contact's wife also informed the contact that the passenger's side floorboard was vibrating. The contact stated that the failure was initially occurring while driving at higher speeds, but recently, the failure also occurred while driving at slower speeds. The vehicle was taken to an independent mechanic, where the brake rotors and pads were replaced; however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 23V581000 (Steering), which was previously completed on the vehicle. The used car dealer was notified of the failure. The Nissan dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.
Corrective Action:
The contact owns a 2022 Nissan Sentra. The contact stated while driving 60 MPH, the driver's side floorboard was vibrating. The contact's wife also informed the contact that the passenger's side floorboard was vibrating. The contact stated that the failure was initially occurring while driving at higher speeds, but recently, the failure also occurred while driving at slower speeds. The vehicle was taken to an independent mechanic, where the brake rotors and pads were replaced; however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 23V581000 (Steering), which was previously completed on the vehicle. The used car dealer was notified of the failure. The Nissan dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.
Additional Notes:
The contact owns a 2022 Nissan Sentra. The contact stated while driving 60 MPH, the driver's side floorboard was vibrating. The contact's wife also informed the contact that the passenger's side floorboard was vibrating. The contact stated that the failure was initially occurring while driving at higher speeds, but recently, the failure also occurred while driving at slower speeds. The vehicle was taken to an independent mechanic, where the brake rotors and pads were replaced; however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 23V581000 (Steering), which was previously completed on the vehicle. The used car dealer was notified of the failure. The Nissan dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.
Mfg Campaign: 11659461
Recall Date: May 7, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I turn my wheel right or left one side make a lot of noise. It’s putting me as risk or driiving and messing up my tires I got a message saying there was recall problem and I can see and hear it needs to be fixed and no haven’t been inspected and it been since last year January and no lights but messing up my tires because I had to get new ones
Corrective Action:
When I turn my wheel right or left one side make a lot of noise. It’s putting me as risk or driiving and messing up my tires I got a message saying there was recall problem and I can see and hear it needs to be fixed and no haven’t been inspected and it been since last year January and no lights but messing up my tires because I had to get new ones
Additional Notes:
When I turn my wheel right or left one side make a lot of noise. It’s putting me as risk or driiving and messing up my tires I got a message saying there was recall problem and I can see and hear it needs to be fixed and no haven’t been inspected and it been since last year January and no lights but messing up my tires because I had to get new ones
Mfg Campaign: 11644554
Recall Date: Feb 24, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633523
Recall Date: Jan 1, 2025
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633523
Recall Date: Jan 1, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I brought my car in to the local dealer in Olympia WA for a routine oil change and inquired about a wobble when driving on the freeway. I was told that my 5 year tires (purchased less than 1 year ago$800 full set) needed replaced on the drivers side ($224) and that my car maybe out of alignment ($119). I inquired about the Sentra recalls and was told there aren’t any. This is concerning to me and I worry that it is a safety issue to be driving. My make model and year of car fall within this recall range and is displaying signs described in as consistent with the recall yet my local dealer dismissed the possibility. I am requesting assistance with this as this is my only vehicle and needed for my employment. Please call me. Thank you. [XXX] text & messages are ok. Thank [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633523
Recall Date: Jan 1, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Window child locks randomly locks windows in position. There's no reason for it to lock them. I've never tried to engage them on purpose since I have no children. Sometimes pushing the child lock hard several times will allow them to unlock but it may lock in that position so I really can't use 3 windows.
Corrective Action:
Window child locks randomly locks windows in position. There's no reason for it to lock them. I've never tried to engage them on purpose since I have no children. Sometimes pushing the child lock hard several times will allow them to unlock but it may lock in that position so I really can't use 3 windows.
Additional Notes:
Window child locks randomly locks windows in position. There's no reason for it to lock them. I've never tried to engage them on purpose since I have no children. Sometimes pushing the child lock hard several times will allow them to unlock but it may lock in that position so I really can't use 3 windows.
Mfg Campaign: 11632099
Recall Date: Dec 23, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
ONE DAY IN JANUARY THIS YEAR, I FELT A VIBRATION IN MY STEERING WHEEL. I BROUGHT MY CAR TO A TIRE SHOP FOR ALIGNMENT AND WHEEL BALANCING BUT THE PROBLEM WAS UNSOLVED. TWO WEEKS AGO WHEN I OPENED THE DMV RENEWAL FORM, I SAW THAT THERE IS A RECALL FOR MY 2022 NISSAN SENTRA. PER NHSTA RECALL NO. 23V-581, IT STATES THAT THE MANUFACTURER MAY HAVE INSTALLED A CHEAP, WEAK OR SUBSTANDARD TIE RODS. AS A RESULT, THE STEERING WHEEL MAY BE OFF CENTER AND EXPERIENCE VIBRATION WHICH IS EXACTLY MY PROBLEM. I BROUGHT TO A DEALERSHIP AND THEY WERE ABLE TO REPLACE THE DEFECTIVE TIE RODS. HOWEVER, THE VIBRATION IN MY STEERING WHEEL REMAINS. I BELIEVE THAT OVERTIME, THE SUBSTANDARD TIE RODS ORIGINALLY INSTALLED BY THE MANUFACTURER MAY HAVE AFFECTED AND/OR DAMAGED ALL OTHER COMPONENTS RELATED TO STEERING. IF THEY HAVE INSTALLED THE RIGHT PARTS THEN I SHOULD HAVE BE HAVING THIS PROBLEM AND NISSAN SHOULD BE LIABLE FOR THIS MATTER. I CALLED NISSAN NORTH AMERICA CONSUMER AFFAIRS YESTERDAY AND THE LADY WHO HAS AN INDIAN ACCENT HUNG UP ON ME. I HOPE THAT NHSTA COULD DO SOMETHING REGARDING THIS ISSUE.
Corrective Action:
ONE DAY IN JANUARY THIS YEAR, I FELT A VIBRATION IN MY STEERING WHEEL. I BROUGHT MY CAR TO A TIRE SHOP FOR ALIGNMENT AND WHEEL BALANCING BUT THE PROBLEM WAS UNSOLVED. TWO WEEKS AGO WHEN I OPENED THE DMV RENEWAL FORM, I SAW THAT THERE IS A RECALL FOR MY 2022 NISSAN SENTRA. PER NHSTA RECALL NO. 23V-581, IT STATES THAT THE MANUFACTURER MAY HAVE INSTALLED A CHEAP, WEAK OR SUBSTANDARD TIE RODS. AS A RESULT, THE STEERING WHEEL MAY BE OFF CENTER AND EXPERIENCE VIBRATION WHICH IS EXACTLY MY PROBLEM. I BROUGHT TO A DEALERSHIP AND THEY WERE ABLE TO REPLACE THE DEFECTIVE TIE RODS. HOWEVER, THE VIBRATION IN MY STEERING WHEEL REMAINS. I BELIEVE THAT OVERTIME, THE SUBSTANDARD TIE RODS ORIGINALLY INSTALLED BY THE MANUFACTURER MAY HAVE AFFECTED AND/OR DAMAGED ALL OTHER COMPONENTS RELATED TO STEERING. IF THEY HAVE INSTALLED THE RIGHT PARTS THEN I SHOULD HAVE BE HAVING THIS PROBLEM AND NISSAN SHOULD BE LIABLE FOR THIS MATTER. I CALLED NISSAN NORTH AMERICA CONSUMER AFFAIRS YESTERDAY AND THE LADY WHO HAS AN INDIAN ACCENT HUNG UP ON ME. I HOPE THAT NHSTA COULD DO SOMETHING REGARDING THIS ISSUE.
Additional Notes:
ONE DAY IN JANUARY THIS YEAR, I FELT A VIBRATION IN MY STEERING WHEEL. I BROUGHT MY CAR TO A TIRE SHOP FOR ALIGNMENT AND WHEEL BALANCING BUT THE PROBLEM WAS UNSOLVED. TWO WEEKS AGO WHEN I OPENED THE DMV RENEWAL FORM, I SAW THAT THERE IS A RECALL FOR MY 2022 NISSAN SENTRA. PER NHSTA RECALL NO. 23V-581, IT STATES THAT THE MANUFACTURER MAY HAVE INSTALLED A CHEAP, WEAK OR SUBSTANDARD TIE RODS. AS A RESULT, THE STEERING WHEEL MAY BE OFF CENTER AND EXPERIENCE VIBRATION WHICH IS EXACTLY MY PROBLEM. I BROUGHT TO A DEALERSHIP AND THEY WERE ABLE TO REPLACE THE DEFECTIVE TIE RODS. HOWEVER, THE VIBRATION IN MY STEERING WHEEL REMAINS. I BELIEVE THAT OVERTIME, THE SUBSTANDARD TIE RODS ORIGINALLY INSTALLED BY THE MANUFACTURER MAY HAVE AFFECTED AND/OR DAMAGED ALL OTHER COMPONENTS RELATED TO STEERING. IF THEY HAVE INSTALLED THE RIGHT PARTS THEN I SHOULD HAVE BE HAVING THIS PROBLEM AND NISSAN SHOULD BE LIABLE FOR THIS MATTER. I CALLED NISSAN NORTH AMERICA CONSUMER AFFAIRS YESTERDAY AND THE LADY WHO HAS AN INDIAN ACCENT HUNG UP ON ME. I HOPE THAT NHSTA COULD DO SOMETHING REGARDING THIS ISSUE.
Mfg Campaign: 11626391
Recall Date: Nov 20, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
vehicle started making noises when turning as well as severe steering wheel vibration. there are over 230,000, 2022 sentras that have a recall on bent tie rods. they already had to warrenty a cv axel not even a year into my purchase. We purchased this 2022 sentra in 2022. The car shakes during acceleration, as well as put my familys life at risk due to the car continuously pulling itself to the right when having to take the interstate. It is available for inspection upon request. It has not been confirmed by a dealer, due to the fact they said im not on the list for recall, but am having the same exact problems as other 2022 sentras that have been recalled. They want to charge 230 dollars just for a diagnostic. No warning lamps or messages appeared. When they changed the CV axel while under warrenty, they said thats whats making the popping like noise when i turn. The noise came back and wont go away, and now im experiancing other symptoms related to the recall.
Corrective Action:
vehicle started making noises when turning as well as severe steering wheel vibration. there are over 230,000, 2022 sentras that have a recall on bent tie rods. they already had to warrenty a cv axel not even a year into my purchase. We purchased this 2022 sentra in 2022. The car shakes during acceleration, as well as put my familys life at risk due to the car continuously pulling itself to the right when having to take the interstate. It is available for inspection upon request. It has not been confirmed by a dealer, due to the fact they said im not on the list for recall, but am having the same exact problems as other 2022 sentras that have been recalled. They want to charge 230 dollars just for a diagnostic. No warning lamps or messages appeared. When they changed the CV axel while under warrenty, they said thats whats making the popping like noise when i turn. The noise came back and wont go away, and now im experiancing other symptoms related to the recall.
Additional Notes:
vehicle started making noises when turning as well as severe steering wheel vibration. there are over 230,000, 2022 sentras that have a recall on bent tie rods. they already had to warrenty a cv axel not even a year into my purchase. We purchased this 2022 sentra in 2022. The car shakes during acceleration, as well as put my familys life at risk due to the car continuously pulling itself to the right when having to take the interstate. It is available for inspection upon request. It has not been confirmed by a dealer, due to the fact they said im not on the list for recall, but am having the same exact problems as other 2022 sentras that have been recalled. They want to charge 230 dollars just for a diagnostic. No warning lamps or messages appeared. When they changed the CV axel while under warrenty, they said thats whats making the popping like noise when i turn. The noise came back and wont go away, and now im experiancing other symptoms related to the recall.
Mfg Campaign: 11625950
Recall Date: Nov 18, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Experiencing major vibration in the steering wheel and tires especially when accelerating.
Corrective Action:
Experiencing major vibration in the steering wheel and tires especially when accelerating.
Additional Notes:
Experiencing major vibration in the steering wheel and tires especially when accelerating.
Mfg Campaign: 11616190
Recall Date: Sep 24, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Corrective Action:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Additional Notes:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Mfg Campaign: 11615839
Recall Date: Sep 22, 2024
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Corrective Action:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Additional Notes:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Mfg Campaign: 11615839
Recall Date: Sep 22, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Corrective Action:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Additional Notes:
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Mfg Campaign: 11615839
Recall Date: Sep 22, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Any time cruise control is used rear collision and front collision lights come on causing the car to not be able to be driven when using cruise control. Transmission is shifting way harder than it should.. radio sometimes glitches.
Corrective Action:
Any time cruise control is used rear collision and front collision lights come on causing the car to not be able to be driven when using cruise control. Transmission is shifting way harder than it should.. radio sometimes glitches.
Additional Notes:
Any time cruise control is used rear collision and front collision lights come on causing the car to not be able to be driven when using cruise control. Transmission is shifting way harder than it should.. radio sometimes glitches.
Mfg Campaign: 11615378
Recall Date: Sep 19, 2024
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