Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Nissan Sentra vehicles. The windshield may have air bubbles on the front lower driver's side, which can obscure the Vehicle Identification Number (VIN). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PMA38
Recall Date: Jul 1, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Sentra vehicles. The front left-side driveshaft may not be fully seated in the continuously variable transmission (CVT) assembly, or may have a loose or missing retaining clip, which can cause a transmission fluid leak and loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PMA37
Recall Date: Apr 29, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Consumer Complaints
27 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had this car for seven months and in June 13,2024 car failed and caused accident.Prior to the accident the car was shutting off in traffic .Then June 13,2024 caused accident when going to work Car lost control due to computer issues.My vehicle camera and reporter recorded the whole thing and my foot was on break all way to accident.State farm insurance has a recorder and was shown. I'm reporting that before crash air bags sprayed out steam and burnt my arm.The airbags failed to deploy.When car was bounced on flate bed truck they deployed,not until then I was injured with burnt face and arm and cut knee. Please acknowledge to Nissan. I told them but they didn't report issue or investigated. The Nissan central have tie rod problems.
Corrective Action:
I had this car for seven months and in June 13,2024 car failed and caused accident.Prior to the accident the car was shutting off in traffic .Then June 13,2024 caused accident when going to work Car lost control due to computer issues.My vehicle camera and reporter recorded the whole thing and my foot was on break all way to accident.State farm insurance has a recorder and was shown. I'm reporting that before crash air bags sprayed out steam and burnt my arm.The airbags failed to deploy.When car was bounced on flate bed truck they deployed,not until then I was injured with burnt face and arm and cut knee. Please acknowledge to Nissan. I told them but they didn't report issue or investigated. The Nissan central have tie rod problems.
Additional Notes:
I had this car for seven months and in June 13,2024 car failed and caused accident.Prior to the accident the car was shutting off in traffic .Then June 13,2024 caused accident when going to work Car lost control due to computer issues.My vehicle camera and reporter recorded the whole thing and my foot was on break all way to accident.State farm insurance has a recorder and was shown. I'm reporting that before crash air bags sprayed out steam and burnt my arm.The airbags failed to deploy.When car was bounced on flate bed truck they deployed,not until then I was injured with burnt face and arm and cut knee. Please acknowledge to Nissan. I told them but they didn't report issue or investigated. The Nissan central have tie rod problems.
Mfg Campaign: 11623727
Recall Date: Nov 5, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was getting my Brakes done and realized i have no rear brakes on the right and left. I was told i can not speak to anyone higher up until Monday.
Corrective Action:
I was getting my Brakes done and realized i have no rear brakes on the right and left. I was told i can not speak to anyone higher up until Monday.
Additional Notes:
I was getting my Brakes done and realized i have no rear brakes on the right and left. I was told i can not speak to anyone higher up until Monday.
Mfg Campaign: 11623154
Recall Date: Nov 1, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
As I was straightening my steering wheel, from a left turn into my driveway, I heard, about half a dozen, very loud, banging noises, coming from the front of my vehicle. This was so loud, that I heard it over the noise of my audio, playing fairly loud, to begin with. This, coupled, with previous experience, and the ride on this vehicle becoming incredibly rough, leads me to believe that the ball joints are froze up. This car is less than two months old, with 2,700 miles on it. The noise out of the front, has happened before, and I went to the dealer in Denison, TX, about it, a couple of weeks ago. There was also a very strong smell of, like burning rubber, but that seemed to stop, by hitting the switch, every time, after starting the engine, to turn off the auto stop / start. These cars should not be on the road!
Corrective Action:
As I was straightening my steering wheel, from a left turn into my driveway, I heard, about half a dozen, very loud, banging noises, coming from the front of my vehicle. This was so loud, that I heard it over the noise of my audio, playing fairly loud, to begin with. This, coupled, with previous experience, and the ride on this vehicle becoming incredibly rough, leads me to believe that the ball joints are froze up. This car is less than two months old, with 2,700 miles on it. The noise out of the front, has happened before, and I went to the dealer in Denison, TX, about it, a couple of weeks ago. There was also a very strong smell of, like burning rubber, but that seemed to stop, by hitting the switch, every time, after starting the engine, to turn off the auto stop / start. These cars should not be on the road!
Additional Notes:
As I was straightening my steering wheel, from a left turn into my driveway, I heard, about half a dozen, very loud, banging noises, coming from the front of my vehicle. This was so loud, that I heard it over the noise of my audio, playing fairly loud, to begin with. This, coupled, with previous experience, and the ride on this vehicle becoming incredibly rough, leads me to believe that the ball joints are froze up. This car is less than two months old, with 2,700 miles on it. The noise out of the front, has happened before, and I went to the dealer in Denison, TX, about it, a couple of weeks ago. There was also a very strong smell of, like burning rubber, but that seemed to stop, by hitting the switch, every time, after starting the engine, to turn off the auto stop / start. These cars should not be on the road!
Mfg Campaign: 11622132
Recall Date: Oct 27, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
1) While driving at 35 MPH with cruise control on, upon approaching an intersection with a red traffic light on, pushing the brake did not affect the vehicle at all. After going through the red light (divided roadway at intersection) and making a fast-moving right turn, pressing the engine ON button had no effect. Hard depressing the emergency/parking brake pedal eventually stopped the vehicle. There was no floor mat interference (the mat was securely hooked onto the retaining hooks). 2) The driver's side door would not open when the mechanical lever was pulled; even mutiple times. The only way to exit the vehicle was by pushing the electronic door unlock button. Additional testing indicated that the driver's side door would never open using the mechanical opening handle when the vehicle doors had been electrically locked. In a panic situation, or if the electrical system had failed, this situation could trap a person inside the vehicle.
Corrective Action:
1) While driving at 35 MPH with cruise control on, upon approaching an intersection with a red traffic light on, pushing the brake did not affect the vehicle at all. After going through the red light (divided roadway at intersection) and making a fast-moving right turn, pressing the engine ON button had no effect. Hard depressing the emergency/parking brake pedal eventually stopped the vehicle. There was no floor mat interference (the mat was securely hooked onto the retaining hooks). 2) The driver's side door would not open when the mechanical lever was pulled; even mutiple times. The only way to exit the vehicle was by pushing the electronic door unlock button. Additional testing indicated that the driver's side door would never open using the mechanical opening handle when the vehicle doors had been electrically locked. In a panic situation, or if the electrical system had failed, this situation could trap a person inside the vehicle.
Additional Notes:
1) While driving at 35 MPH with cruise control on, upon approaching an intersection with a red traffic light on, pushing the brake did not affect the vehicle at all. After going through the red light (divided roadway at intersection) and making a fast-moving right turn, pressing the engine ON button had no effect. Hard depressing the emergency/parking brake pedal eventually stopped the vehicle. There was no floor mat interference (the mat was securely hooked onto the retaining hooks). 2) The driver's side door would not open when the mechanical lever was pulled; even mutiple times. The only way to exit the vehicle was by pushing the electronic door unlock button. Additional testing indicated that the driver's side door would never open using the mechanical opening handle when the vehicle doors had been electrically locked. In a panic situation, or if the electrical system had failed, this situation could trap a person inside the vehicle.
Mfg Campaign: 11621570
Recall Date: Oct 23, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1) While driving at 35 MPH with cruise control on, upon approaching an intersection with a red traffic light on, pushing the brake did not affect the vehicle at all. After going through the red light (divided roadway at intersection) and making a fast-moving right turn, pressing the engine ON button had no effect. Hard depressing the emergency/parking brake pedal eventually stopped the vehicle. There was no floor mat interference (the mat was securely hooked onto the retaining hooks). 2) The driver's side door would not open when the mechanical lever was pulled; even mutiple times. The only way to exit the vehicle was by pushing the electronic door unlock button. Additional testing indicated that the driver's side door would never open using the mechanical opening handle when the vehicle doors had been electrically locked. In a panic situation, or if the electrical system had failed, this situation could trap a person inside the vehicle.
Corrective Action:
1) While driving at 35 MPH with cruise control on, upon approaching an intersection with a red traffic light on, pushing the brake did not affect the vehicle at all. After going through the red light (divided roadway at intersection) and making a fast-moving right turn, pressing the engine ON button had no effect. Hard depressing the emergency/parking brake pedal eventually stopped the vehicle. There was no floor mat interference (the mat was securely hooked onto the retaining hooks). 2) The driver's side door would not open when the mechanical lever was pulled; even mutiple times. The only way to exit the vehicle was by pushing the electronic door unlock button. Additional testing indicated that the driver's side door would never open using the mechanical opening handle when the vehicle doors had been electrically locked. In a panic situation, or if the electrical system had failed, this situation could trap a person inside the vehicle.
Additional Notes:
1) While driving at 35 MPH with cruise control on, upon approaching an intersection with a red traffic light on, pushing the brake did not affect the vehicle at all. After going through the red light (divided roadway at intersection) and making a fast-moving right turn, pressing the engine ON button had no effect. Hard depressing the emergency/parking brake pedal eventually stopped the vehicle. There was no floor mat interference (the mat was securely hooked onto the retaining hooks). 2) The driver's side door would not open when the mechanical lever was pulled; even mutiple times. The only way to exit the vehicle was by pushing the electronic door unlock button. Additional testing indicated that the driver's side door would never open using the mechanical opening handle when the vehicle doors had been electrically locked. In a panic situation, or if the electrical system had failed, this situation could trap a person inside the vehicle.
Mfg Campaign: 11621570
Recall Date: Oct 23, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
New car purchase. Started hearing loud creaking popping sounds from right front end when turning. Present at all speeds. Dealer inspected, requires special order axle replacement. Car with only 2500 miles. No warning lights.
Corrective Action:
New car purchase. Started hearing loud creaking popping sounds from right front end when turning. Present at all speeds. Dealer inspected, requires special order axle replacement. Car with only 2500 miles. No warning lights.
Additional Notes:
New car purchase. Started hearing loud creaking popping sounds from right front end when turning. Present at all speeds. Dealer inspected, requires special order axle replacement. Car with only 2500 miles. No warning lights.
Mfg Campaign: 11609602
Recall Date: Aug 20, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
New car purchase. Started hearing loud creaking popping sounds from right front end when turning. Present at all speeds. Dealer inspected, requires special order axle replacement. Car with only 2500 miles. No warning lights.
Corrective Action:
New car purchase. Started hearing loud creaking popping sounds from right front end when turning. Present at all speeds. Dealer inspected, requires special order axle replacement. Car with only 2500 miles. No warning lights.
Additional Notes:
New car purchase. Started hearing loud creaking popping sounds from right front end when turning. Present at all speeds. Dealer inspected, requires special order axle replacement. Car with only 2500 miles. No warning lights.
Mfg Campaign: 11609602
Recall Date: Aug 20, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury