Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Nissan Titan, 2016 and 2018 Nissan Titan XD vehicles. Accessories installed on these vehicles reduced the load carrying capacity, however, a Load Carrying Capacity modification label was not installed, possibly allowing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 16, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Titan Crew Cab and Titan XD Crew Cab vehicles. In the event of a crash, the rear seatbelt assembly may not adequately protect the occupant's head, allowing it to contact the D-ring bolt trim cap. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 24, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Titan Diesel XD vehicles manufactured August 7, 2015, to September 1, 2016. The affected vehicles may not have had the temporary fuel tank breather tube cap removed during the vehicle's assembly and the fuel tank breather tube may not have been connected to the bed rail. As a result, the fuel tank may not have the proper ventilation, possibly causing the fuel gauge and the distance to empty meter to both display inaccurately.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2016
Consumer Complaints
273 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failure -I was driving about 45-50 mph and as I was approaching a four way intersection with a stop sign approaching in my direction of travel. As I came to a stop, the engine locked up and could not be restarted. Leaving my truck dead in the middle of the road. After having it towed to a friend's shop I removed the oil pan, only to find a alot of copper colored metal shavings all throughout. I have an obd2 scan tool with live monitoring called a BlueDriver which connects via Bluetooth to my phone and allows me to monitor different sensors and checks for any trouble codes that the truck may currently have. I had this app open and was monitoring about 6 different sensors at the time. The truck never showed any signs of anything unusual or out of the ordinary. I also never had any warnings or the check engine light come on. After joining a few Facebook groups and online fourms, and I realized this was not a very rear occurrence and that many others have experienced similar engine failures as well.
Corrective Action:
Engine failure -I was driving about 45-50 mph and as I was approaching a four way intersection with a stop sign approaching in my direction of travel. As I came to a stop, the engine locked up and could not be restarted. Leaving my truck dead in the middle of the road. After having it towed to a friend's shop I removed the oil pan, only to find a alot of copper colored metal shavings all throughout. I have an obd2 scan tool with live monitoring called a BlueDriver which connects via Bluetooth to my phone and allows me to monitor different sensors and checks for any trouble codes that the truck may currently have. I had this app open and was monitoring about 6 different sensors at the time. The truck never showed any signs of anything unusual or out of the ordinary. I also never had any warnings or the check engine light come on. After joining a few Facebook groups and online fourms, and I realized this was not a very rear occurrence and that many others have experienced similar engine failures as well.
Additional Notes:
Engine failure -I was driving about 45-50 mph and as I was approaching a four way intersection with a stop sign approaching in my direction of travel. As I came to a stop, the engine locked up and could not be restarted. Leaving my truck dead in the middle of the road. After having it towed to a friend's shop I removed the oil pan, only to find a alot of copper colored metal shavings all throughout. I have an obd2 scan tool with live monitoring called a BlueDriver which connects via Bluetooth to my phone and allows me to monitor different sensors and checks for any trouble codes that the truck may currently have. I had this app open and was monitoring about 6 different sensors at the time. The truck never showed any signs of anything unusual or out of the ordinary. I also never had any warnings or the check engine light come on. After joining a few Facebook groups and online fourms, and I realized this was not a very rear occurrence and that many others have experienced similar engine failures as well.
Mfg Campaign: 11586227
Recall Date: Apr 30, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine crankshaft failed and broke in half while driving. I was driving on the New Jersey turnpike on cruise control with a trailer and a mower and all of a sudden the motor is making [XXX] noises and I lose engine power completely. This is a huge defective part and one of the main components of a motor that should not fail and break in half like it did. It’s a major catastrophic failure that should be resolved with a recall. The danger and risk that involves this issue is ridiculous and it should be resolved immediately. I have kept up on my services like I should the truck has been well taken care of. After research I have seen there has been alot of people with the same issue with very low miles. Even with higher miles this issue should not happen. The cost of this repair is outrageous no vehicle owner should pay that on their own specially when they still owe a lot of money on the vehicle. There were no fatalities in my incident but there could have been and it could have been bad. The manufacturer needs to take responsibility with this issue and fix it and prevent future incidents and hopefully save a life if it occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The engine crankshaft failed and broke in half while driving. I was driving on the New Jersey turnpike on cruise control with a trailer and a mower and all of a sudden the motor is making [XXX] noises and I lose engine power completely. This is a huge defective part and one of the main components of a motor that should not fail and break in half like it did. It’s a major catastrophic failure that should be resolved with a recall. The danger and risk that involves this issue is ridiculous and it should be resolved immediately. I have kept up on my services like I should the truck has been well taken care of. After research I have seen there has been alot of people with the same issue with very low miles. Even with higher miles this issue should not happen. The cost of this repair is outrageous no vehicle owner should pay that on their own specially when they still owe a lot of money on the vehicle. There were no fatalities in my incident but there could have been and it could have been bad. The manufacturer needs to take responsibility with this issue and fix it and prevent future incidents and hopefully save a life if it occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The engine crankshaft failed and broke in half while driving. I was driving on the New Jersey turnpike on cruise control with a trailer and a mower and all of a sudden the motor is making [XXX] noises and I lose engine power completely. This is a huge defective part and one of the main components of a motor that should not fail and break in half like it did. It’s a major catastrophic failure that should be resolved with a recall. The danger and risk that involves this issue is ridiculous and it should be resolved immediately. I have kept up on my services like I should the truck has been well taken care of. After research I have seen there has been alot of people with the same issue with very low miles. Even with higher miles this issue should not happen. The cost of this repair is outrageous no vehicle owner should pay that on their own specially when they still owe a lot of money on the vehicle. There were no fatalities in my incident but there could have been and it could have been bad. The manufacturer needs to take responsibility with this issue and fix it and prevent future incidents and hopefully save a life if it occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11580625
Recall Date: Apr 2, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am the owner of a 2016 Nissan Titan xd, which has a 5.0 diesel engine. I have concerns reading about the current status of a preliminary investigation by your agency regarding the crankshaft breakdown while driving without or warning. My vehicle has 57,000 miles, and while I still have not suffered breakdown I do Have concerns on the safe driving this Titan XD. I purchased this vehicle to travel towing a travel trailer, and traveling with our grandchildren. I reading what other Titan owners have indicated, I now have concern on the safety of traveling in highways and suffering such a breakdown. I also travel on mountain roads to reach vacation sites around our area, and having no control in such conditions make me unsure of the safe travels. I worry on my $52,000 investment may be non dependable, or unsafe to use. i am requesting a your agency find a conclusion to the investigation as soon as possible, as the safety of owners, and other drivers could be in danger. I welcome updates of the progress of the investigation via email [XXX] , or mail box [XXX] . I also welcome phone contact at [XXX] . Thank you for your agency service to protect the welfare and safety of Highway, and vehicle hazards. Respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am the owner of a 2016 Nissan Titan xd, which has a 5.0 diesel engine. I have concerns reading about the current status of a preliminary investigation by your agency regarding the crankshaft breakdown while driving without or warning. My vehicle has 57,000 miles, and while I still have not suffered breakdown I do Have concerns on the safe driving this Titan XD. I purchased this vehicle to travel towing a travel trailer, and traveling with our grandchildren. I reading what other Titan owners have indicated, I now have concern on the safety of traveling in highways and suffering such a breakdown. I also travel on mountain roads to reach vacation sites around our area, and having no control in such conditions make me unsure of the safe travels. I worry on my $52,000 investment may be non dependable, or unsafe to use. i am requesting a your agency find a conclusion to the investigation as soon as possible, as the safety of owners, and other drivers could be in danger. I welcome updates of the progress of the investigation via email [XXX] , or mail box [XXX] . I also welcome phone contact at [XXX] . Thank you for your agency service to protect the welfare and safety of Highway, and vehicle hazards. Respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am the owner of a 2016 Nissan Titan xd, which has a 5.0 diesel engine. I have concerns reading about the current status of a preliminary investigation by your agency regarding the crankshaft breakdown while driving without or warning. My vehicle has 57,000 miles, and while I still have not suffered breakdown I do Have concerns on the safe driving this Titan XD. I purchased this vehicle to travel towing a travel trailer, and traveling with our grandchildren. I reading what other Titan owners have indicated, I now have concern on the safety of traveling in highways and suffering such a breakdown. I also travel on mountain roads to reach vacation sites around our area, and having no control in such conditions make me unsure of the safe travels. I worry on my $52,000 investment may be non dependable, or unsafe to use. i am requesting a your agency find a conclusion to the investigation as soon as possible, as the safety of owners, and other drivers could be in danger. I welcome updates of the progress of the investigation via email [XXX] , or mail box [XXX] . I also welcome phone contact at [XXX] . Thank you for your agency service to protect the welfare and safety of Highway, and vehicle hazards. Respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575356
Recall Date: Mar 4, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I am the owner of a 2016 Nissan Titan xd, which has a 5.0 diesel engine. I have concerns reading about the current status of a preliminary investigation by your agency regarding the crankshaft breakdown while driving without or warning. My vehicle has 57,000 miles, and while I still have not suffered breakdown I do Have concerns on the safe driving this Titan XD. I purchased this vehicle to travel towing a travel trailer, and traveling with our grandchildren. I reading what other Titan owners have indicated, I now have concern on the safety of traveling in highways and suffering such a breakdown. I also travel on mountain roads to reach vacation sites around our area, and having no control in such conditions make me unsure of the safe travels. I worry on my $52,000 investment may be non dependable, or unsafe to use. i am requesting a your agency find a conclusion to the investigation as soon as possible, as the safety of owners, and other drivers could be in danger. I welcome updates of the progress of the investigation via email [XXX] , or mail box [XXX] . I also welcome phone contact at [XXX] . Thank you for your agency service to protect the welfare and safety of Highway, and vehicle hazards. Respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am the owner of a 2016 Nissan Titan xd, which has a 5.0 diesel engine. I have concerns reading about the current status of a preliminary investigation by your agency regarding the crankshaft breakdown while driving without or warning. My vehicle has 57,000 miles, and while I still have not suffered breakdown I do Have concerns on the safe driving this Titan XD. I purchased this vehicle to travel towing a travel trailer, and traveling with our grandchildren. I reading what other Titan owners have indicated, I now have concern on the safety of traveling in highways and suffering such a breakdown. I also travel on mountain roads to reach vacation sites around our area, and having no control in such conditions make me unsure of the safe travels. I worry on my $52,000 investment may be non dependable, or unsafe to use. i am requesting a your agency find a conclusion to the investigation as soon as possible, as the safety of owners, and other drivers could be in danger. I welcome updates of the progress of the investigation via email [XXX] , or mail box [XXX] . I also welcome phone contact at [XXX] . Thank you for your agency service to protect the welfare and safety of Highway, and vehicle hazards. Respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am the owner of a 2016 Nissan Titan xd, which has a 5.0 diesel engine. I have concerns reading about the current status of a preliminary investigation by your agency regarding the crankshaft breakdown while driving without or warning. My vehicle has 57,000 miles, and while I still have not suffered breakdown I do Have concerns on the safe driving this Titan XD. I purchased this vehicle to travel towing a travel trailer, and traveling with our grandchildren. I reading what other Titan owners have indicated, I now have concern on the safety of traveling in highways and suffering such a breakdown. I also travel on mountain roads to reach vacation sites around our area, and having no control in such conditions make me unsure of the safe travels. I worry on my $52,000 investment may be non dependable, or unsafe to use. i am requesting a your agency find a conclusion to the investigation as soon as possible, as the safety of owners, and other drivers could be in danger. I welcome updates of the progress of the investigation via email [XXX] , or mail box [XXX] . I also welcome phone contact at [XXX] . Thank you for your agency service to protect the welfare and safety of Highway, and vehicle hazards. Respectfully [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575356
Recall Date: Mar 4, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570938
Recall Date: Feb 9, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570938
Recall Date: Feb 9, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570938
Recall Date: Feb 9, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Bad crankshaft reported by dealership Only 70000 miles and well kept maintenance No warning lamps prior to failure
Corrective Action:
Bad crankshaft reported by dealership Only 70000 miles and well kept maintenance No warning lamps prior to failure
Additional Notes:
Bad crankshaft reported by dealership Only 70000 miles and well kept maintenance No warning lamps prior to failure
Mfg Campaign: 11570515
Recall Date: Feb 7, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was traveling on the freeway at 75 miles per hour, the truck began to bog down for a few seconds then started to shake violently as if a tire was falling off, a few seconds later the engine shut off at maybe 60 miles per hour. I was unable to steer or brake properly and had very little control of where I was able to pull over. I had no power at all and the truck would not start. I was stuck on [XXX] in central Utah with drivers side tires of the truck in traffic on the right lane unable to pull over more or move the truck to a safe location. My wife and daughter were in the vehicle and I made them exit the vehicle and find a somewhat safe place to sit on the side of the freeway. It failed completely without and check engine light, the engine temperature never spiked until after it failed. The vehicle was obstructing traffic for 45 minute to an hour while I waited for a small town mechanic to come and tow it. This incident occurred the end of May 2023 and the truck is still not functioning as I cannot afford the $18-22,000 engine replacement for a broken crankshaft. The vehicle has 77,000 miles on it. It failed without any warning signs and definitely put my life, my families life, and 1000's of passing motorists at risk for an hour straight as the vehicle was incapacitated and obstructing traffic. I have read 100's of forum posts an articles concerning this same issue with zero concern from Nissan. The local dealerships claim they have never heard of this issue, but it is a known issue and could cause a fatal or catastrophic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was traveling on the freeway at 75 miles per hour, the truck began to bog down for a few seconds then started to shake violently as if a tire was falling off, a few seconds later the engine shut off at maybe 60 miles per hour. I was unable to steer or brake properly and had very little control of where I was able to pull over. I had no power at all and the truck would not start. I was stuck on [XXX] in central Utah with drivers side tires of the truck in traffic on the right lane unable to pull over more or move the truck to a safe location. My wife and daughter were in the vehicle and I made them exit the vehicle and find a somewhat safe place to sit on the side of the freeway. It failed completely without and check engine light, the engine temperature never spiked until after it failed. The vehicle was obstructing traffic for 45 minute to an hour while I waited for a small town mechanic to come and tow it. This incident occurred the end of May 2023 and the truck is still not functioning as I cannot afford the $18-22,000 engine replacement for a broken crankshaft. The vehicle has 77,000 miles on it. It failed without any warning signs and definitely put my life, my families life, and 1000's of passing motorists at risk for an hour straight as the vehicle was incapacitated and obstructing traffic. I have read 100's of forum posts an articles concerning this same issue with zero concern from Nissan. The local dealerships claim they have never heard of this issue, but it is a known issue and could cause a fatal or catastrophic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was traveling on the freeway at 75 miles per hour, the truck began to bog down for a few seconds then started to shake violently as if a tire was falling off, a few seconds later the engine shut off at maybe 60 miles per hour. I was unable to steer or brake properly and had very little control of where I was able to pull over. I had no power at all and the truck would not start. I was stuck on [XXX] in central Utah with drivers side tires of the truck in traffic on the right lane unable to pull over more or move the truck to a safe location. My wife and daughter were in the vehicle and I made them exit the vehicle and find a somewhat safe place to sit on the side of the freeway. It failed completely without and check engine light, the engine temperature never spiked until after it failed. The vehicle was obstructing traffic for 45 minute to an hour while I waited for a small town mechanic to come and tow it. This incident occurred the end of May 2023 and the truck is still not functioning as I cannot afford the $18-22,000 engine replacement for a broken crankshaft. The vehicle has 77,000 miles on it. It failed without any warning signs and definitely put my life, my families life, and 1000's of passing motorists at risk for an hour straight as the vehicle was incapacitated and obstructing traffic. I have read 100's of forum posts an articles concerning this same issue with zero concern from Nissan. The local dealerships claim they have never heard of this issue, but it is a known issue and could cause a fatal or catastrophic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570409
Recall Date: Feb 6, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Crankshaft broke while driving
Corrective Action:
Crankshaft broke while driving
Additional Notes:
Crankshaft broke while driving
Mfg Campaign: 11569201
Recall Date: Feb 1, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Crank shaft failure premature 113,000 miles
Corrective Action:
Crank shaft failure premature 113,000 miles
Additional Notes:
Crank shaft failure premature 113,000 miles
Mfg Campaign: 11569278
Recall Date: Feb 1, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Was driving at highway speed when truck started to misfire and run rough. I pulled over immediately to avoid any further damage. Truck was towed to local dealership and was diagnosed as an internal engine failure related to crankshaft or bearings.
Corrective Action:
Was driving at highway speed when truck started to misfire and run rough. I pulled over immediately to avoid any further damage. Truck was towed to local dealership and was diagnosed as an internal engine failure related to crankshaft or bearings.
Additional Notes:
Was driving at highway speed when truck started to misfire and run rough. I pulled over immediately to avoid any further damage. Truck was towed to local dealership and was diagnosed as an internal engine failure related to crankshaft or bearings.
Mfg Campaign: 11568887
Recall Date: Jan 30, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving down the interstate at roughly 80mph. Truck started to shake violently almost causing me to loose control of truck and an enclosed trailer. Truck then shut down. No check engine lights or warnings. I coasted to a stop to find small fire in the engine bay. Got it towed to a mechanic, he drained the oil and found the oil pan was full of metal fragments. Suspected crank failure.
Corrective Action:
Driving down the interstate at roughly 80mph. Truck started to shake violently almost causing me to loose control of truck and an enclosed trailer. Truck then shut down. No check engine lights or warnings. I coasted to a stop to find small fire in the engine bay. Got it towed to a mechanic, he drained the oil and found the oil pan was full of metal fragments. Suspected crank failure.
Additional Notes:
Driving down the interstate at roughly 80mph. Truck started to shake violently almost causing me to loose control of truck and an enclosed trailer. Truck then shut down. No check engine lights or warnings. I coasted to a stop to find small fire in the engine bay. Got it towed to a mechanic, he drained the oil and found the oil pan was full of metal fragments. Suspected crank failure.
Mfg Campaign: 11567384
Recall Date: Jan 23, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Broken crank issue. This is ridiculous. The truck only has 140,000 miles on it.
Corrective Action:
Broken crank issue. This is ridiculous. The truck only has 140,000 miles on it.
Additional Notes:
Broken crank issue. This is ridiculous. The truck only has 140,000 miles on it.
Mfg Campaign: 11563339
Recall Date: Jan 3, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My crankshaft broke on me in the middle of a major highway and nissan would not do anything tried to give me a 42000 dollar bill that I can’t pay which is a complete rip off because this is happening to a lot of people that I have talked too
Corrective Action:
My crankshaft broke on me in the middle of a major highway and nissan would not do anything tried to give me a 42000 dollar bill that I can’t pay which is a complete rip off because this is happening to a lot of people that I have talked too
Additional Notes:
My crankshaft broke on me in the middle of a major highway and nissan would not do anything tried to give me a 42000 dollar bill that I can’t pay which is a complete rip off because this is happening to a lot of people that I have talked too
Mfg Campaign: 11562209
Recall Date: Dec 27, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving to work on hwy 19 in new port richey fl. Motor started shaking and knocking really bad. Towed home and parked almost two months trying to get someone who could work on it. Dealership said needs new engine that cost as much as the truck is worth. Finally found a deisel mechanic that took it apart and said crankshaft was broken. It’s still at the shop til I can afford to repair/replace motor
Corrective Action:
While driving to work on hwy 19 in new port richey fl. Motor started shaking and knocking really bad. Towed home and parked almost two months trying to get someone who could work on it. Dealership said needs new engine that cost as much as the truck is worth. Finally found a deisel mechanic that took it apart and said crankshaft was broken. It’s still at the shop til I can afford to repair/replace motor
Additional Notes:
While driving to work on hwy 19 in new port richey fl. Motor started shaking and knocking really bad. Towed home and parked almost two months trying to get someone who could work on it. Dealership said needs new engine that cost as much as the truck is worth. Finally found a deisel mechanic that took it apart and said crankshaft was broken. It’s still at the shop til I can afford to repair/replace motor
Mfg Campaign: 11561881
Recall Date: Dec 26, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
When worn, both rear passenger seat belt inertia reels constantly lock the seat belt into position prematurely and will not release without unfastening the seat belt.
Corrective Action:
When worn, both rear passenger seat belt inertia reels constantly lock the seat belt into position prematurely and will not release without unfastening the seat belt.
Additional Notes:
When worn, both rear passenger seat belt inertia reels constantly lock the seat belt into position prematurely and will not release without unfastening the seat belt.
Mfg Campaign: 11559425
Recall Date: Dec 11, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Cam shaft and bearings failure Can not find a replacement Nissan estimate for new engine 32000
Corrective Action:
Cam shaft and bearings failure Can not find a replacement Nissan estimate for new engine 32000
Additional Notes:
Cam shaft and bearings failure Can not find a replacement Nissan estimate for new engine 32000
Mfg Campaign: 11559223
Recall Date: Dec 8, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Multiple Occasions of Driving on Road and the Engine shuts off. I have had to safely coast the truck off the road, after several minutes the truck starts again and drives fine. This is occurring Regularly. I may go a week with the Truck driving fine, then all of a sudden it powers down and shuts off.
Corrective Action:
Multiple Occasions of Driving on Road and the Engine shuts off. I have had to safely coast the truck off the road, after several minutes the truck starts again and drives fine. This is occurring Regularly. I may go a week with the Truck driving fine, then all of a sudden it powers down and shuts off.
Additional Notes:
Multiple Occasions of Driving on Road and the Engine shuts off. I have had to safely coast the truck off the road, after several minutes the truck starts again and drives fine. This is occurring Regularly. I may go a week with the Truck driving fine, then all of a sudden it powers down and shuts off.
Mfg Campaign: 11558484
Recall Date: Dec 5, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Multiple Occasions of Driving on Road and the Engine shuts off. I have had to safely coast the truck off the road, after several minutes the truck starts again and drives fine. This is occurring Regularly. I may go a week with the Truck driving fine, then all of a sudden it powers down and shuts off.
Corrective Action:
Multiple Occasions of Driving on Road and the Engine shuts off. I have had to safely coast the truck off the road, after several minutes the truck starts again and drives fine. This is occurring Regularly. I may go a week with the Truck driving fine, then all of a sudden it powers down and shuts off.
Additional Notes:
Multiple Occasions of Driving on Road and the Engine shuts off. I have had to safely coast the truck off the road, after several minutes the truck starts again and drives fine. This is occurring Regularly. I may go a week with the Truck driving fine, then all of a sudden it powers down and shuts off.
Mfg Campaign: 11558484
Recall Date: Dec 5, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
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