Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 gasoline, light duty, Titan vehicles. The alternator harness may have been damaged during the engine installation process, possibly resulting in an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 26, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Nissan Titan, 2016 and 2018 Nissan Titan XD vehicles. Accessories installed on these vehicles reduced the load carrying capacity, however, a Load Carrying Capacity modification label was not installed, possibly allowing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 16, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Titan Crew Cab and Titan XD Crew Cab vehicles. In the event of a crash, the rear seatbelt assembly may not adequately protect the occupant's head, allowing it to contact the D-ring bolt trim cap. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 24, 2017
Consumer Complaints
236 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. WHILE THE VEHICLE WAS STOPPED, THE CONTACT SMELLED EXHAUST FUMES INSIDE THE VEHICLE. WEST HERR NISSAN OF LOCKPORT (6069 S TRANSIT RD, LOCKPORT, NY 14094, (716) 280-6354) STATED THAT THE ODOR WAS NORMAL. THE MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE WHO AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 0.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. WHILE THE VEHICLE WAS STOPPED, THE CONTACT SMELLED EXHAUST FUMES INSIDE THE VEHICLE. WEST HERR NISSAN OF LOCKPORT (6069 S TRANSIT RD, LOCKPORT, NY 14094, (716) 280-6354) STATED THAT THE ODOR WAS NORMAL. THE MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE WHO AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 0.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. WHILE THE VEHICLE WAS STOPPED, THE CONTACT SMELLED EXHAUST FUMES INSIDE THE VEHICLE. WEST HERR NISSAN OF LOCKPORT (6069 S TRANSIT RD, LOCKPORT, NY 14094, (716) 280-6354) STATED THAT THE ODOR WAS NORMAL. THE MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE WHO AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 0.
Mfg Campaign: 11184625
Recall Date: Mar 6, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SOMETIMES THE TRACTION CONTROL LIGHT WILL COME ON IN THE MIDDLE OF ME DRIVING. THEN IT REDUCES MY TITAN TO 10MPH. IT HAS HAPPENED TWICE WHILE THE VEHICLE WAS IN OPERATION AND I WAS GOING LESS THAN 30MPH BOTH TIMES. THE TRACTION LIGHT WILL ALSO COME ON WHEN I DRIVE SOMEWHERE AND LET MY CAR SIT IDLE. USUALLY WHEN THAT HAPPENS ALL THE LIGHT APPEAR. I'LL TURN IT OFF AND ALL THE LIGHTS WILL DISAPPEAR EXCEPT FOR THE ENGINE LIGHT. THE FIRST TIME THIS EVER HAPPENED WAS WHEN WE WERE SITTING IDLE IN A PARKING LOT AND AT FIRST IT WOULDN'T EVEN GO ANYWHERE.
Corrective Action:
SOMETIMES THE TRACTION CONTROL LIGHT WILL COME ON IN THE MIDDLE OF ME DRIVING. THEN IT REDUCES MY TITAN TO 10MPH. IT HAS HAPPENED TWICE WHILE THE VEHICLE WAS IN OPERATION AND I WAS GOING LESS THAN 30MPH BOTH TIMES. THE TRACTION LIGHT WILL ALSO COME ON WHEN I DRIVE SOMEWHERE AND LET MY CAR SIT IDLE. USUALLY WHEN THAT HAPPENS ALL THE LIGHT APPEAR. I'LL TURN IT OFF AND ALL THE LIGHTS WILL DISAPPEAR EXCEPT FOR THE ENGINE LIGHT. THE FIRST TIME THIS EVER HAPPENED WAS WHEN WE WERE SITTING IDLE IN A PARKING LOT AND AT FIRST IT WOULDN'T EVEN GO ANYWHERE.
Additional Notes:
SOMETIMES THE TRACTION CONTROL LIGHT WILL COME ON IN THE MIDDLE OF ME DRIVING. THEN IT REDUCES MY TITAN TO 10MPH. IT HAS HAPPENED TWICE WHILE THE VEHICLE WAS IN OPERATION AND I WAS GOING LESS THAN 30MPH BOTH TIMES. THE TRACTION LIGHT WILL ALSO COME ON WHEN I DRIVE SOMEWHERE AND LET MY CAR SIT IDLE. USUALLY WHEN THAT HAPPENS ALL THE LIGHT APPEAR. I'LL TURN IT OFF AND ALL THE LIGHTS WILL DISAPPEAR EXCEPT FOR THE ENGINE LIGHT. THE FIRST TIME THIS EVER HAPPENED WAS WHEN WE WERE SITTING IDLE IN A PARKING LOT AND AT FIRST IT WOULDN'T EVEN GO ANYWHERE.
Mfg Campaign: 11182375
Recall Date: Feb 25, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
SOMETIMES THE TRACTION CONTROL LIGHT WILL COME ON IN THE MIDDLE OF ME DRIVING. THEN IT REDUCES MY TITAN TO 10MPH. IT HAS HAPPENED TWICE WHILE THE VEHICLE WAS IN OPERATION AND I WAS GOING LESS THAN 30MPH BOTH TIMES. THE TRACTION LIGHT WILL ALSO COME ON WHEN I DRIVE SOMEWHERE AND LET MY CAR SIT IDLE. USUALLY WHEN THAT HAPPENS ALL THE LIGHT APPEAR. I'LL TURN IT OFF AND ALL THE LIGHTS WILL DISAPPEAR EXCEPT FOR THE ENGINE LIGHT. THE FIRST TIME THIS EVER HAPPENED WAS WHEN WE WERE SITTING IDLE IN A PARKING LOT AND AT FIRST IT WOULDN'T EVEN GO ANYWHERE.
Corrective Action:
SOMETIMES THE TRACTION CONTROL LIGHT WILL COME ON IN THE MIDDLE OF ME DRIVING. THEN IT REDUCES MY TITAN TO 10MPH. IT HAS HAPPENED TWICE WHILE THE VEHICLE WAS IN OPERATION AND I WAS GOING LESS THAN 30MPH BOTH TIMES. THE TRACTION LIGHT WILL ALSO COME ON WHEN I DRIVE SOMEWHERE AND LET MY CAR SIT IDLE. USUALLY WHEN THAT HAPPENS ALL THE LIGHT APPEAR. I'LL TURN IT OFF AND ALL THE LIGHTS WILL DISAPPEAR EXCEPT FOR THE ENGINE LIGHT. THE FIRST TIME THIS EVER HAPPENED WAS WHEN WE WERE SITTING IDLE IN A PARKING LOT AND AT FIRST IT WOULDN'T EVEN GO ANYWHERE.
Additional Notes:
SOMETIMES THE TRACTION CONTROL LIGHT WILL COME ON IN THE MIDDLE OF ME DRIVING. THEN IT REDUCES MY TITAN TO 10MPH. IT HAS HAPPENED TWICE WHILE THE VEHICLE WAS IN OPERATION AND I WAS GOING LESS THAN 30MPH BOTH TIMES. THE TRACTION LIGHT WILL ALSO COME ON WHEN I DRIVE SOMEWHERE AND LET MY CAR SIT IDLE. USUALLY WHEN THAT HAPPENS ALL THE LIGHT APPEAR. I'LL TURN IT OFF AND ALL THE LIGHTS WILL DISAPPEAR EXCEPT FOR THE ENGINE LIGHT. THE FIRST TIME THIS EVER HAPPENED WAS WHEN WE WERE SITTING IDLE IN A PARKING LOT AND AT FIRST IT WOULDN'T EVEN GO ANYWHERE.
Mfg Campaign: 11182375
Recall Date: Feb 25, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Corrective Action:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Additional Notes:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Mfg Campaign: 11182066
Recall Date: Feb 23, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Corrective Action:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Additional Notes:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Mfg Campaign: 11182066
Recall Date: Feb 23, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Corrective Action:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Additional Notes:
DEAD PEDAL LEAVING DRIVER IN DANGEROUS SITUATIONS UNABLE TO DRIVE. ERROR CODE 0506, 0507, 2101, P1750, C1130
Mfg Campaign: 11182066
Recall Date: Feb 23, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. WHEN THE VEHICLE WAS STARTED, A SPARK APPEARED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO SISK NISSAN (10800 EAGLE WAY, HOPKINSVILLE, KY 42240, 270-886-6681) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *DT CONSUMER STATED MANUFACTURER WAS NOTIFIED AND REQUESTED TO BUY BACK DUE TO NO FIX OR RECALL BUT NISSAN DENIED TO BUY BACK OR REPLACE CLAIM.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. WHEN THE VEHICLE WAS STARTED, A SPARK APPEARED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO SISK NISSAN (10800 EAGLE WAY, HOPKINSVILLE, KY 42240, 270-886-6681) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *DT CONSUMER STATED MANUFACTURER WAS NOTIFIED AND REQUESTED TO BUY BACK DUE TO NO FIX OR RECALL BUT NISSAN DENIED TO BUY BACK OR REPLACE CLAIM.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. WHEN THE VEHICLE WAS STARTED, A SPARK APPEARED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO SISK NISSAN (10800 EAGLE WAY, HOPKINSVILLE, KY 42240, 270-886-6681) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *DT CONSUMER STATED MANUFACTURER WAS NOTIFIED AND REQUESTED TO BUY BACK DUE TO NO FIX OR RECALL BUT NISSAN DENIED TO BUY BACK OR REPLACE CLAIM.*JB
Mfg Campaign: 11171597
Recall Date: Jan 23, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVERS SIDE REAR DOOR WILL LOCK. YOU CAN NOT UNLOCK THE DOOR WITH THE KEY, PUSHING ANY BUTTONS, USING THE FOB, NOR CAN YOU UNLOCK IT FROM THE INSIDE. YOU MUST USE THE MASTER BUTTON ON THE DRIVERS DOOR AND IN DOING SO YOU MUST LOCK AND UNLOCK THE DOORS DOZENS OF TIMES AND ONLY THEN IT MAY WORK THE REAR DOOR. YOU DO NOT NEED TO LOCK THE DOOR FOR THIS TO OCCUR. THE DOOR WILL LOCK ON ITS OWN. THE VEHICLE CAN BE UNLOCKED, SITTING FOR A DAY, AND I CAN GO OUT TO USE THE VEHICLE AND THE REAR DOOR WILL BE LOCKED. YOU CAN BE DRIVING THE VEHICLE AND THE REAR DOOR WILL SIMPLY LOCK ITSELF. IF YOU LOCK THE VEHICLE (AND IT MAKES NO DIFFERENCE HOW YOU DO IT) THE REAR DOOR WILL NOT UNLOCK WITH THE OTHER DOORS. MY CONCERN IS THAT WITH A REAR PASSENGER (USUALLY A CHILD) AND WERE INVOLVED IN AN ACCIDENT ENTERING OR EXITING THE VEHICLE FROM THE DRIVERS SIDE REAR DOOR WOULD BE NEARLY IMPOSSIBLE BECAUSE OF THE LOCKING DOOR. A VERY DANGEROUS SITUATION IF FIRE WERE INVOLVED.
Corrective Action:
THE DRIVERS SIDE REAR DOOR WILL LOCK. YOU CAN NOT UNLOCK THE DOOR WITH THE KEY, PUSHING ANY BUTTONS, USING THE FOB, NOR CAN YOU UNLOCK IT FROM THE INSIDE. YOU MUST USE THE MASTER BUTTON ON THE DRIVERS DOOR AND IN DOING SO YOU MUST LOCK AND UNLOCK THE DOORS DOZENS OF TIMES AND ONLY THEN IT MAY WORK THE REAR DOOR. YOU DO NOT NEED TO LOCK THE DOOR FOR THIS TO OCCUR. THE DOOR WILL LOCK ON ITS OWN. THE VEHICLE CAN BE UNLOCKED, SITTING FOR A DAY, AND I CAN GO OUT TO USE THE VEHICLE AND THE REAR DOOR WILL BE LOCKED. YOU CAN BE DRIVING THE VEHICLE AND THE REAR DOOR WILL SIMPLY LOCK ITSELF. IF YOU LOCK THE VEHICLE (AND IT MAKES NO DIFFERENCE HOW YOU DO IT) THE REAR DOOR WILL NOT UNLOCK WITH THE OTHER DOORS. MY CONCERN IS THAT WITH A REAR PASSENGER (USUALLY A CHILD) AND WERE INVOLVED IN AN ACCIDENT ENTERING OR EXITING THE VEHICLE FROM THE DRIVERS SIDE REAR DOOR WOULD BE NEARLY IMPOSSIBLE BECAUSE OF THE LOCKING DOOR. A VERY DANGEROUS SITUATION IF FIRE WERE INVOLVED.
Additional Notes:
THE DRIVERS SIDE REAR DOOR WILL LOCK. YOU CAN NOT UNLOCK THE DOOR WITH THE KEY, PUSHING ANY BUTTONS, USING THE FOB, NOR CAN YOU UNLOCK IT FROM THE INSIDE. YOU MUST USE THE MASTER BUTTON ON THE DRIVERS DOOR AND IN DOING SO YOU MUST LOCK AND UNLOCK THE DOORS DOZENS OF TIMES AND ONLY THEN IT MAY WORK THE REAR DOOR. YOU DO NOT NEED TO LOCK THE DOOR FOR THIS TO OCCUR. THE DOOR WILL LOCK ON ITS OWN. THE VEHICLE CAN BE UNLOCKED, SITTING FOR A DAY, AND I CAN GO OUT TO USE THE VEHICLE AND THE REAR DOOR WILL BE LOCKED. YOU CAN BE DRIVING THE VEHICLE AND THE REAR DOOR WILL SIMPLY LOCK ITSELF. IF YOU LOCK THE VEHICLE (AND IT MAKES NO DIFFERENCE HOW YOU DO IT) THE REAR DOOR WILL NOT UNLOCK WITH THE OTHER DOORS. MY CONCERN IS THAT WITH A REAR PASSENGER (USUALLY A CHILD) AND WERE INVOLVED IN AN ACCIDENT ENTERING OR EXITING THE VEHICLE FROM THE DRIVERS SIDE REAR DOOR WOULD BE NEARLY IMPOSSIBLE BECAUSE OF THE LOCKING DOOR. A VERY DANGEROUS SITUATION IF FIRE WERE INVOLVED.
Mfg Campaign: 11163336
Recall Date: Dec 25, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVERS SIDE REAR DOOR WILL LOCK. YOU CAN NOT UNLOCK THE DOOR WITH THE KEY, PUSHING ANY BUTTONS, USING THE FOB, NOR CAN YOU UNLOCK IT FROM THE INSIDE. YOU MUST USE THE MASTER BUTTON ON THE DRIVERS DOOR AND IN DOING SO YOU MUST LOCK AND UNLOCK THE DOORS DOZENS OF TIMES AND ONLY THEN IT MAY WORK THE REAR DOOR. YOU DO NOT NEED TO LOCK THE DOOR FOR THIS TO OCCUR. THE DOOR WILL LOCK ON ITS OWN. THE VEHICLE CAN BE UNLOCKED, SITTING FOR A DAY, AND I CAN GO OUT TO USE THE VEHICLE AND THE REAR DOOR WILL BE LOCKED. YOU CAN BE DRIVING THE VEHICLE AND THE REAR DOOR WILL SIMPLY LOCK ITSELF. IF YOU LOCK THE VEHICLE (AND IT MAKES NO DIFFERENCE HOW YOU DO IT) THE REAR DOOR WILL NOT UNLOCK WITH THE OTHER DOORS. MY CONCERN IS THAT WITH A REAR PASSENGER (USUALLY A CHILD) AND WERE INVOLVED IN AN ACCIDENT ENTERING OR EXITING THE VEHICLE FROM THE DRIVERS SIDE REAR DOOR WOULD BE NEARLY IMPOSSIBLE BECAUSE OF THE LOCKING DOOR. A VERY DANGEROUS SITUATION IF FIRE WERE INVOLVED.
Corrective Action:
THE DRIVERS SIDE REAR DOOR WILL LOCK. YOU CAN NOT UNLOCK THE DOOR WITH THE KEY, PUSHING ANY BUTTONS, USING THE FOB, NOR CAN YOU UNLOCK IT FROM THE INSIDE. YOU MUST USE THE MASTER BUTTON ON THE DRIVERS DOOR AND IN DOING SO YOU MUST LOCK AND UNLOCK THE DOORS DOZENS OF TIMES AND ONLY THEN IT MAY WORK THE REAR DOOR. YOU DO NOT NEED TO LOCK THE DOOR FOR THIS TO OCCUR. THE DOOR WILL LOCK ON ITS OWN. THE VEHICLE CAN BE UNLOCKED, SITTING FOR A DAY, AND I CAN GO OUT TO USE THE VEHICLE AND THE REAR DOOR WILL BE LOCKED. YOU CAN BE DRIVING THE VEHICLE AND THE REAR DOOR WILL SIMPLY LOCK ITSELF. IF YOU LOCK THE VEHICLE (AND IT MAKES NO DIFFERENCE HOW YOU DO IT) THE REAR DOOR WILL NOT UNLOCK WITH THE OTHER DOORS. MY CONCERN IS THAT WITH A REAR PASSENGER (USUALLY A CHILD) AND WERE INVOLVED IN AN ACCIDENT ENTERING OR EXITING THE VEHICLE FROM THE DRIVERS SIDE REAR DOOR WOULD BE NEARLY IMPOSSIBLE BECAUSE OF THE LOCKING DOOR. A VERY DANGEROUS SITUATION IF FIRE WERE INVOLVED.
Additional Notes:
THE DRIVERS SIDE REAR DOOR WILL LOCK. YOU CAN NOT UNLOCK THE DOOR WITH THE KEY, PUSHING ANY BUTTONS, USING THE FOB, NOR CAN YOU UNLOCK IT FROM THE INSIDE. YOU MUST USE THE MASTER BUTTON ON THE DRIVERS DOOR AND IN DOING SO YOU MUST LOCK AND UNLOCK THE DOORS DOZENS OF TIMES AND ONLY THEN IT MAY WORK THE REAR DOOR. YOU DO NOT NEED TO LOCK THE DOOR FOR THIS TO OCCUR. THE DOOR WILL LOCK ON ITS OWN. THE VEHICLE CAN BE UNLOCKED, SITTING FOR A DAY, AND I CAN GO OUT TO USE THE VEHICLE AND THE REAR DOOR WILL BE LOCKED. YOU CAN BE DRIVING THE VEHICLE AND THE REAR DOOR WILL SIMPLY LOCK ITSELF. IF YOU LOCK THE VEHICLE (AND IT MAKES NO DIFFERENCE HOW YOU DO IT) THE REAR DOOR WILL NOT UNLOCK WITH THE OTHER DOORS. MY CONCERN IS THAT WITH A REAR PASSENGER (USUALLY A CHILD) AND WERE INVOLVED IN AN ACCIDENT ENTERING OR EXITING THE VEHICLE FROM THE DRIVERS SIDE REAR DOOR WOULD BE NEARLY IMPOSSIBLE BECAUSE OF THE LOCKING DOOR. A VERY DANGEROUS SITUATION IF FIRE WERE INVOLVED.
Mfg Campaign: 11163336
Recall Date: Dec 25, 2018
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
RIGHT SIDE AIR BAG HAS GONE BAD TWO SEPARATE TIMES. ADVISED THAT IT IS A COMMON PROBLEM.
Corrective Action:
RIGHT SIDE AIR BAG HAS GONE BAD TWO SEPARATE TIMES. ADVISED THAT IT IS A COMMON PROBLEM.
Additional Notes:
RIGHT SIDE AIR BAG HAS GONE BAD TWO SEPARATE TIMES. ADVISED THAT IT IS A COMMON PROBLEM.
Mfg Campaign: 11162339
Recall Date: Dec 18, 2018
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AFTER RAIN STORMS I NOTICED WATER ON THE REAR PASSENGER SEAT AFTER DELIVERY OF VEHICLE TO DEALERSHIP THEY DETERMINED THE REAR WINDOW SEAL TO BE FAULTY AND THEY BROUGHT THE VEHICLE IN FOR WARRANTY REPAIR. THE VEHICLE WAS BOUGHT AT AND REPAIRED AT BENTON NISSAN OF OXFORD, ALABAMA.
Corrective Action:
AFTER RAIN STORMS I NOTICED WATER ON THE REAR PASSENGER SEAT AFTER DELIVERY OF VEHICLE TO DEALERSHIP THEY DETERMINED THE REAR WINDOW SEAL TO BE FAULTY AND THEY BROUGHT THE VEHICLE IN FOR WARRANTY REPAIR. THE VEHICLE WAS BOUGHT AT AND REPAIRED AT BENTON NISSAN OF OXFORD, ALABAMA.
Additional Notes:
AFTER RAIN STORMS I NOTICED WATER ON THE REAR PASSENGER SEAT AFTER DELIVERY OF VEHICLE TO DEALERSHIP THEY DETERMINED THE REAR WINDOW SEAL TO BE FAULTY AND THEY BROUGHT THE VEHICLE IN FOR WARRANTY REPAIR. THE VEHICLE WAS BOUGHT AT AND REPAIRED AT BENTON NISSAN OF OXFORD, ALABAMA.
Mfg Campaign: 11162355
Recall Date: Dec 18, 2018
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I CAN'T READ THE VEHICLE INFORMATION SCREEN WHILE DRIVING IN DAYLIGHT BRIGHTER THAN HEAVY OVERCAST. THIS IS WITHOUT SUNGLASSES. ADDING SUNGLASSES MAKES IT WORSE. I MUST LEAN FORWARD AND SHIELD THE SCREEN, AND THEN SQUINT TO READ THE DATA DISPLAYED. I KNOW ONE SHOULD PULL OFF THE ROAD WHEN A WARNING CHIME AND MESSAGE APPEAR, BUT YOU KNOW HOW HUMAN NATURE IS. NISSAN SAYS IT IS NOT A PROBLEM. IT IS FOR ME.
Corrective Action:
I CAN'T READ THE VEHICLE INFORMATION SCREEN WHILE DRIVING IN DAYLIGHT BRIGHTER THAN HEAVY OVERCAST. THIS IS WITHOUT SUNGLASSES. ADDING SUNGLASSES MAKES IT WORSE. I MUST LEAN FORWARD AND SHIELD THE SCREEN, AND THEN SQUINT TO READ THE DATA DISPLAYED. I KNOW ONE SHOULD PULL OFF THE ROAD WHEN A WARNING CHIME AND MESSAGE APPEAR, BUT YOU KNOW HOW HUMAN NATURE IS. NISSAN SAYS IT IS NOT A PROBLEM. IT IS FOR ME.
Additional Notes:
I CAN'T READ THE VEHICLE INFORMATION SCREEN WHILE DRIVING IN DAYLIGHT BRIGHTER THAN HEAVY OVERCAST. THIS IS WITHOUT SUNGLASSES. ADDING SUNGLASSES MAKES IT WORSE. I MUST LEAN FORWARD AND SHIELD THE SCREEN, AND THEN SQUINT TO READ THE DATA DISPLAYED. I KNOW ONE SHOULD PULL OFF THE ROAD WHEN A WARNING CHIME AND MESSAGE APPEAR, BUT YOU KNOW HOW HUMAN NATURE IS. NISSAN SAYS IT IS NOT A PROBLEM. IT IS FOR ME.
Mfg Campaign: 11139571
Recall Date: Oct 10, 2018
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
MY TITAN CAME WITH 20" CHROME WHEELS BUT WHEN I PURCHASED THE TRUCK I ADDED A NISSAN APPROVED LIFT KIT AND TIRES/WHEELS. THE DEALER DID NOT RETURN ANY OF THE ORIGINAL EQUIPMENT YESTERDAY I HAD WHAT I THOUGHT WAS A BLOW OUT THE TIRE SEPARATED FROM THE SIDE WALL LUCKILY I COULD GET OFF THE INTERSTATE WELL SINCE I ADDED THE LIFT AND TIRES AND DID NOT GET THE ORIGINAL EQUIPMENT BACK THE LUGS DO NOT FIT THE SPARE TIRE SO MY TRUCK HAD TO BE LIMPED IN THE DEALER IS AWARE OF THE ISSUE BUT DO NOT GIVE BACK THE ORIGINAL LUGS AND ARE NOT CONCERNED THAT THIS SPARE TIRE COULD EASILY COME OFF GOING DOWN THE HIGHWAY. I WAS GOING DOWN INTERSTATE 20/59 WHEN THIS HAPPENED
Corrective Action:
MY TITAN CAME WITH 20" CHROME WHEELS BUT WHEN I PURCHASED THE TRUCK I ADDED A NISSAN APPROVED LIFT KIT AND TIRES/WHEELS. THE DEALER DID NOT RETURN ANY OF THE ORIGINAL EQUIPMENT YESTERDAY I HAD WHAT I THOUGHT WAS A BLOW OUT THE TIRE SEPARATED FROM THE SIDE WALL LUCKILY I COULD GET OFF THE INTERSTATE WELL SINCE I ADDED THE LIFT AND TIRES AND DID NOT GET THE ORIGINAL EQUIPMENT BACK THE LUGS DO NOT FIT THE SPARE TIRE SO MY TRUCK HAD TO BE LIMPED IN THE DEALER IS AWARE OF THE ISSUE BUT DO NOT GIVE BACK THE ORIGINAL LUGS AND ARE NOT CONCERNED THAT THIS SPARE TIRE COULD EASILY COME OFF GOING DOWN THE HIGHWAY. I WAS GOING DOWN INTERSTATE 20/59 WHEN THIS HAPPENED
Additional Notes:
MY TITAN CAME WITH 20" CHROME WHEELS BUT WHEN I PURCHASED THE TRUCK I ADDED A NISSAN APPROVED LIFT KIT AND TIRES/WHEELS. THE DEALER DID NOT RETURN ANY OF THE ORIGINAL EQUIPMENT YESTERDAY I HAD WHAT I THOUGHT WAS A BLOW OUT THE TIRE SEPARATED FROM THE SIDE WALL LUCKILY I COULD GET OFF THE INTERSTATE WELL SINCE I ADDED THE LIFT AND TIRES AND DID NOT GET THE ORIGINAL EQUIPMENT BACK THE LUGS DO NOT FIT THE SPARE TIRE SO MY TRUCK HAD TO BE LIMPED IN THE DEALER IS AWARE OF THE ISSUE BUT DO NOT GIVE BACK THE ORIGINAL LUGS AND ARE NOT CONCERNED THAT THIS SPARE TIRE COULD EASILY COME OFF GOING DOWN THE HIGHWAY. I WAS GOING DOWN INTERSTATE 20/59 WHEN THIS HAPPENED
Mfg Campaign: 11122985
Recall Date: Aug 28, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Corrective Action:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Additional Notes:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Mfg Campaign: 11118350
Recall Date: Aug 7, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Corrective Action:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Additional Notes:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Mfg Campaign: 11118350
Recall Date: Aug 7, 2018
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Corrective Action:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Additional Notes:
THIS IS THE SECOND TITAN XD WITH THE SAME ISSUE "DEAD PEDAL" OR NO ACCELERATION WHEN PEDAL IS PRESSED THIS IS WHEN THE TRUCK IS BEING DRIVEN AT VARIOUS SPEEDS. NISSAN HAS ATTEMPTED TO FIX WITH NO KNOW REPAIRS AT THIS TIME.
Mfg Campaign: 11118350
Recall Date: Aug 7, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
LOUD RATTLE/GRIND/CHATTER FROM THE TRANSMISSION AREA THAT IS CLEARLY HEARD FROM INSIDE THE CABIN DURING UP AND DOWN SHIFTS AT RANDOM TIMES. MOST COMMONLY OCCURS WHEN THE ENGINE IS BEING USED AT HIGH RPM UP TO 40 MPH THEN THE ACCELERATOR IS RELEASED ALLOWING THE 4-5 AND 5-6 SHIFT TO OCCUR AT LIGHT LOAD. THE GRIND IS MOST NOTICEABLE ON THE 4-5 UP-SHIFT. THIS HAPPENS IN ALL DRIVING CONDITIONS, TOWING, OR UNLOADED. SOME FACTS: RATTLES IN ALMOST ANY GEAR. HEARD FROM THE FRONT OF THE TRANNY AREA. HAPPENS WHEN GOING FROM A HIGH RPM SITUATION TO A LOW RPM SITUATION. DOES IT IN BOTH REGULAR AND TOW MODES. SEEMS TO HAPPEN MORE WHEN THE TRANSMISSION IS HOT. ONLY HAPPENS WHEN DRIVING (NOT REVVING IN NEUTRAL). HAPPENS BOTH WHEN I DRIVE OR MY SPOUSE DRIVES. SEEMS TO HAPPEN WHEN THE THROTTLE IS PARTIAL OR LESS THAN HALF WAY. SOME SHIFTS ARE VERY HARD AND SOME SHIFTS ARE VERY SOFT. THE NOISE COMES AND GOES AND CAN BE VERY LOUD OR VERY QUIET. IT COINCIDES EXACTLY WHEN THE SHIFT OCCURS. THE TRANSMISSION DOES NOT APPEAR TO BE SLIPPING. THE NOISE IS ABNORMAL AS I DROVE OTHER IDENTICAL VEHICLES ON THE DEALER LOT AND COULD NOT DUPLICATE THE PROBLEM. ATTACHED IS THE ENTIRE SAGA WITH NISSAN AND AT PRESENT NISSAN HAS DECIDED TO DO NOTHING TO RESOLVE THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE SINCE THE TRUCK WAS NEW 500 MILES.
Corrective Action:
LOUD RATTLE/GRIND/CHATTER FROM THE TRANSMISSION AREA THAT IS CLEARLY HEARD FROM INSIDE THE CABIN DURING UP AND DOWN SHIFTS AT RANDOM TIMES. MOST COMMONLY OCCURS WHEN THE ENGINE IS BEING USED AT HIGH RPM UP TO 40 MPH THEN THE ACCELERATOR IS RELEASED ALLOWING THE 4-5 AND 5-6 SHIFT TO OCCUR AT LIGHT LOAD. THE GRIND IS MOST NOTICEABLE ON THE 4-5 UP-SHIFT. THIS HAPPENS IN ALL DRIVING CONDITIONS, TOWING, OR UNLOADED. SOME FACTS: RATTLES IN ALMOST ANY GEAR. HEARD FROM THE FRONT OF THE TRANNY AREA. HAPPENS WHEN GOING FROM A HIGH RPM SITUATION TO A LOW RPM SITUATION. DOES IT IN BOTH REGULAR AND TOW MODES. SEEMS TO HAPPEN MORE WHEN THE TRANSMISSION IS HOT. ONLY HAPPENS WHEN DRIVING (NOT REVVING IN NEUTRAL). HAPPENS BOTH WHEN I DRIVE OR MY SPOUSE DRIVES. SEEMS TO HAPPEN WHEN THE THROTTLE IS PARTIAL OR LESS THAN HALF WAY. SOME SHIFTS ARE VERY HARD AND SOME SHIFTS ARE VERY SOFT. THE NOISE COMES AND GOES AND CAN BE VERY LOUD OR VERY QUIET. IT COINCIDES EXACTLY WHEN THE SHIFT OCCURS. THE TRANSMISSION DOES NOT APPEAR TO BE SLIPPING. THE NOISE IS ABNORMAL AS I DROVE OTHER IDENTICAL VEHICLES ON THE DEALER LOT AND COULD NOT DUPLICATE THE PROBLEM. ATTACHED IS THE ENTIRE SAGA WITH NISSAN AND AT PRESENT NISSAN HAS DECIDED TO DO NOTHING TO RESOLVE THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE SINCE THE TRUCK WAS NEW 500 MILES.
Additional Notes:
LOUD RATTLE/GRIND/CHATTER FROM THE TRANSMISSION AREA THAT IS CLEARLY HEARD FROM INSIDE THE CABIN DURING UP AND DOWN SHIFTS AT RANDOM TIMES. MOST COMMONLY OCCURS WHEN THE ENGINE IS BEING USED AT HIGH RPM UP TO 40 MPH THEN THE ACCELERATOR IS RELEASED ALLOWING THE 4-5 AND 5-6 SHIFT TO OCCUR AT LIGHT LOAD. THE GRIND IS MOST NOTICEABLE ON THE 4-5 UP-SHIFT. THIS HAPPENS IN ALL DRIVING CONDITIONS, TOWING, OR UNLOADED. SOME FACTS: RATTLES IN ALMOST ANY GEAR. HEARD FROM THE FRONT OF THE TRANNY AREA. HAPPENS WHEN GOING FROM A HIGH RPM SITUATION TO A LOW RPM SITUATION. DOES IT IN BOTH REGULAR AND TOW MODES. SEEMS TO HAPPEN MORE WHEN THE TRANSMISSION IS HOT. ONLY HAPPENS WHEN DRIVING (NOT REVVING IN NEUTRAL). HAPPENS BOTH WHEN I DRIVE OR MY SPOUSE DRIVES. SEEMS TO HAPPEN WHEN THE THROTTLE IS PARTIAL OR LESS THAN HALF WAY. SOME SHIFTS ARE VERY HARD AND SOME SHIFTS ARE VERY SOFT. THE NOISE COMES AND GOES AND CAN BE VERY LOUD OR VERY QUIET. IT COINCIDES EXACTLY WHEN THE SHIFT OCCURS. THE TRANSMISSION DOES NOT APPEAR TO BE SLIPPING. THE NOISE IS ABNORMAL AS I DROVE OTHER IDENTICAL VEHICLES ON THE DEALER LOT AND COULD NOT DUPLICATE THE PROBLEM. ATTACHED IS THE ENTIRE SAGA WITH NISSAN AND AT PRESENT NISSAN HAS DECIDED TO DO NOTHING TO RESOLVE THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE SINCE THE TRUCK WAS NEW 500 MILES.
Mfg Campaign: 11098528
Recall Date: May 29, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. THE CONTACT STATED THAT THERE WAS AN ODOR OF ANTI-FREEZE IN THE VEHICLE. THE CONTACT STATED THAT TWO DIFFERENT DEALERS: BENTON NISSAN OF HOOVER (1640 MONTGOMERY HWY, HOOVER, AL 35216, (205) 938-6103) AND JACK INGRAM NISSAN (227 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 270-6000) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL FAILURE OR A LEAK THAT COULD PROGRESS DUE TO THE STRONG ODOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. THE CONTACT STATED THAT THERE WAS AN ODOR OF ANTI-FREEZE IN THE VEHICLE. THE CONTACT STATED THAT TWO DIFFERENT DEALERS: BENTON NISSAN OF HOOVER (1640 MONTGOMERY HWY, HOOVER, AL 35216, (205) 938-6103) AND JACK INGRAM NISSAN (227 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 270-6000) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL FAILURE OR A LEAK THAT COULD PROGRESS DUE TO THE STRONG ODOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. THE CONTACT STATED THAT THERE WAS AN ODOR OF ANTI-FREEZE IN THE VEHICLE. THE CONTACT STATED THAT TWO DIFFERENT DEALERS: BENTON NISSAN OF HOOVER (1640 MONTGOMERY HWY, HOOVER, AL 35216, (205) 938-6103) AND JACK INGRAM NISSAN (227 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 270-6000) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL FAILURE OR A LEAK THAT COULD PROGRESS DUE TO THE STRONG ODOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Mfg Campaign: 11091187
Recall Date: May 1, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. THE CONTACT STATED THAT THERE WAS AN ODOR OF ANTI-FREEZE IN THE VEHICLE. THE CONTACT STATED THAT TWO DIFFERENT DEALERS: BENTON NISSAN OF HOOVER (1640 MONTGOMERY HWY, HOOVER, AL 35216, (205) 938-6103) AND JACK INGRAM NISSAN (227 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 270-6000) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL FAILURE OR A LEAK THAT COULD PROGRESS DUE TO THE STRONG ODOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. THE CONTACT STATED THAT THERE WAS AN ODOR OF ANTI-FREEZE IN THE VEHICLE. THE CONTACT STATED THAT TWO DIFFERENT DEALERS: BENTON NISSAN OF HOOVER (1640 MONTGOMERY HWY, HOOVER, AL 35216, (205) 938-6103) AND JACK INGRAM NISSAN (227 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 270-6000) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL FAILURE OR A LEAK THAT COULD PROGRESS DUE TO THE STRONG ODOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN TITAN. THE CONTACT STATED THAT THERE WAS AN ODOR OF ANTI-FREEZE IN THE VEHICLE. THE CONTACT STATED THAT TWO DIFFERENT DEALERS: BENTON NISSAN OF HOOVER (1640 MONTGOMERY HWY, HOOVER, AL 35216, (205) 938-6103) AND JACK INGRAM NISSAN (227 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 270-6000) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL FAILURE OR A LEAK THAT COULD PROGRESS DUE TO THE STRONG ODOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Mfg Campaign: 11091187
Recall Date: May 1, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TO WHOM IT MAY CONCERN I WAS DRIVING WITH SLIGHTLY LESS THAN 1/4 TANK OF GAS AND STOPPED TO PARK ON A HILL WITH VEHICLE ON IDLE. WHILE IN IDLE ON THE HILL THE VEHICLE STALLED OUT. I TRIED TO RESTART BUT THE ENGINE JUST CRANKED WITH NO START AND A LOW PRESSURE FUEL SYSTEM SERVICE LIGHT CAME ON. I TRIED TO PUSH IT DOWN THE HILL ON FLAT GROUND AND TRIED TO START AGAIN WITH JUST CRANKING NO START. I THEN HAD TO PUSH THE VEHICLE WITH THE HELP OF MY NEIGHBORS INTO A GUEST STALL AND CALL FOR A TOW. THE VEHICLE WAS TOWED TO TONY NISSAN TO BE LOOKED AT WHERE THE MECHANIC SAID THAT THERE WERE NO ISSUES AND HE REVIEWED ALL THE FUEL SYSTEM AND NO ISSUES WERE FOUND. HE INFORMED ME HE LET THE VEHICLE CRANK OVER UNTIL THE PUMP WAS ABLE TO PICK UP FUEL AND PURGE THE LINE OF AIR AND THE CAR STARTED. THE SERVICE ADVISOR INFORMED ME OF THE FUEL TANK BEING LONGITUDINALLY PLACED IN THE TRUCK WITH FUEL PUMP IN THE CENTER WHICH STOPPED TO IDLE ON A HILL MAY HAVE CAUSED THE PUMP TO GO DRY AND PUMP AIR. I INFORMED HIM THAT THIS COULD BE AN ISSUE IF I WAS DRIVING UP OR DOWN A HILL WITH MY FAMILY AND THEN STOP AND IDLE WHEREBY THE TRUCK STALLS OUT ON A HILL OF SUCH MAGNITUDE LIKE IN SAN FRANCISCO OR WILHEMINA RISE IN HONOLULU, HI. HOPEFULLY THIS IS REVIEWED BY THE ENGINEERS AT NISSAN MOTOR WHICH THIS EMAIL IS ALSO BEING FORWARDED TO NHTSA. INVOICE NUMBER, I BELIEVE, FROM TONY NISSAN IS 653922. *TR
Corrective Action:
TO WHOM IT MAY CONCERN I WAS DRIVING WITH SLIGHTLY LESS THAN 1/4 TANK OF GAS AND STOPPED TO PARK ON A HILL WITH VEHICLE ON IDLE. WHILE IN IDLE ON THE HILL THE VEHICLE STALLED OUT. I TRIED TO RESTART BUT THE ENGINE JUST CRANKED WITH NO START AND A LOW PRESSURE FUEL SYSTEM SERVICE LIGHT CAME ON. I TRIED TO PUSH IT DOWN THE HILL ON FLAT GROUND AND TRIED TO START AGAIN WITH JUST CRANKING NO START. I THEN HAD TO PUSH THE VEHICLE WITH THE HELP OF MY NEIGHBORS INTO A GUEST STALL AND CALL FOR A TOW. THE VEHICLE WAS TOWED TO TONY NISSAN TO BE LOOKED AT WHERE THE MECHANIC SAID THAT THERE WERE NO ISSUES AND HE REVIEWED ALL THE FUEL SYSTEM AND NO ISSUES WERE FOUND. HE INFORMED ME HE LET THE VEHICLE CRANK OVER UNTIL THE PUMP WAS ABLE TO PICK UP FUEL AND PURGE THE LINE OF AIR AND THE CAR STARTED. THE SERVICE ADVISOR INFORMED ME OF THE FUEL TANK BEING LONGITUDINALLY PLACED IN THE TRUCK WITH FUEL PUMP IN THE CENTER WHICH STOPPED TO IDLE ON A HILL MAY HAVE CAUSED THE PUMP TO GO DRY AND PUMP AIR. I INFORMED HIM THAT THIS COULD BE AN ISSUE IF I WAS DRIVING UP OR DOWN A HILL WITH MY FAMILY AND THEN STOP AND IDLE WHEREBY THE TRUCK STALLS OUT ON A HILL OF SUCH MAGNITUDE LIKE IN SAN FRANCISCO OR WILHEMINA RISE IN HONOLULU, HI. HOPEFULLY THIS IS REVIEWED BY THE ENGINEERS AT NISSAN MOTOR WHICH THIS EMAIL IS ALSO BEING FORWARDED TO NHTSA. INVOICE NUMBER, I BELIEVE, FROM TONY NISSAN IS 653922. *TR
Additional Notes:
TO WHOM IT MAY CONCERN I WAS DRIVING WITH SLIGHTLY LESS THAN 1/4 TANK OF GAS AND STOPPED TO PARK ON A HILL WITH VEHICLE ON IDLE. WHILE IN IDLE ON THE HILL THE VEHICLE STALLED OUT. I TRIED TO RESTART BUT THE ENGINE JUST CRANKED WITH NO START AND A LOW PRESSURE FUEL SYSTEM SERVICE LIGHT CAME ON. I TRIED TO PUSH IT DOWN THE HILL ON FLAT GROUND AND TRIED TO START AGAIN WITH JUST CRANKING NO START. I THEN HAD TO PUSH THE VEHICLE WITH THE HELP OF MY NEIGHBORS INTO A GUEST STALL AND CALL FOR A TOW. THE VEHICLE WAS TOWED TO TONY NISSAN TO BE LOOKED AT WHERE THE MECHANIC SAID THAT THERE WERE NO ISSUES AND HE REVIEWED ALL THE FUEL SYSTEM AND NO ISSUES WERE FOUND. HE INFORMED ME HE LET THE VEHICLE CRANK OVER UNTIL THE PUMP WAS ABLE TO PICK UP FUEL AND PURGE THE LINE OF AIR AND THE CAR STARTED. THE SERVICE ADVISOR INFORMED ME OF THE FUEL TANK BEING LONGITUDINALLY PLACED IN THE TRUCK WITH FUEL PUMP IN THE CENTER WHICH STOPPED TO IDLE ON A HILL MAY HAVE CAUSED THE PUMP TO GO DRY AND PUMP AIR. I INFORMED HIM THAT THIS COULD BE AN ISSUE IF I WAS DRIVING UP OR DOWN A HILL WITH MY FAMILY AND THEN STOP AND IDLE WHEREBY THE TRUCK STALLS OUT ON A HILL OF SUCH MAGNITUDE LIKE IN SAN FRANCISCO OR WILHEMINA RISE IN HONOLULU, HI. HOPEFULLY THIS IS REVIEWED BY THE ENGINEERS AT NISSAN MOTOR WHICH THIS EMAIL IS ALSO BEING FORWARDED TO NHTSA. INVOICE NUMBER, I BELIEVE, FROM TONY NISSAN IS 653922. *TR
Mfg Campaign: 11081513
Recall Date: Mar 27, 2018
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