Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PM986 / PC811
Recall Date: Jun 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Versa vehicles. Due to a manufacturing issue, the fuel tank wall thickness may be insufficient, potentially causing a small hole in the tank seam area.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 26, 2020
Consumer Complaints
91 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Corrective Action:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Additional Notes:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Mfg Campaign: 11503796
Recall Date: Jan 26, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Corrective Action:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Additional Notes:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Mfg Campaign: 11503796
Recall Date: Jan 26, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Corrective Action:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Additional Notes:
Sometimes when starting my car 3 lights illuminate the ABS, Forward Collision Warning, and the Parking Collision Warning. When this happens my car will not accelerate. It will not move when gas is applied or it moves very slowly. This happens in drive and reverse. It happens at random times and it has almost caused me to get hit when I attempted to pull out of a parking lot and my car all of a sudden would not move.
Mfg Campaign: 11503796
Recall Date: Jan 26, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When vehicle is engaged into gear it won’t move or moves very slowly. As I turn on my car and change the gear into drive or reverse and I accelerate the car won’t move at all. I’ve had this happen many times either after I’m moving from a parked spot or after stopping at a red light. My car was inspected and they told me it was fine nothing was wrong. But the very next it happened again. My safety was put at risk because my car won’t accelerate in the middle of traffic or roads where I could get hit by another vehicle. There are currently no warning lamps or messages that are on my dashboard and there are no codes on my car was well the mechanics have said there is nothing they can find wrong with my car. It also happens at very random times making it unpredictable and dangerous. The latest incident occurred 01/05/23 but it has happened multiple times before that.
Corrective Action:
When vehicle is engaged into gear it won’t move or moves very slowly. As I turn on my car and change the gear into drive or reverse and I accelerate the car won’t move at all. I’ve had this happen many times either after I’m moving from a parked spot or after stopping at a red light. My car was inspected and they told me it was fine nothing was wrong. But the very next it happened again. My safety was put at risk because my car won’t accelerate in the middle of traffic or roads where I could get hit by another vehicle. There are currently no warning lamps or messages that are on my dashboard and there are no codes on my car was well the mechanics have said there is nothing they can find wrong with my car. It also happens at very random times making it unpredictable and dangerous. The latest incident occurred 01/05/23 but it has happened multiple times before that.
Additional Notes:
When vehicle is engaged into gear it won’t move or moves very slowly. As I turn on my car and change the gear into drive or reverse and I accelerate the car won’t move at all. I’ve had this happen many times either after I’m moving from a parked spot or after stopping at a red light. My car was inspected and they told me it was fine nothing was wrong. But the very next it happened again. My safety was put at risk because my car won’t accelerate in the middle of traffic or roads where I could get hit by another vehicle. There are currently no warning lamps or messages that are on my dashboard and there are no codes on my car was well the mechanics have said there is nothing they can find wrong with my car. It also happens at very random times making it unpredictable and dangerous. The latest incident occurred 01/05/23 but it has happened multiple times before that.
Mfg Campaign: 11500385
Recall Date: Jan 5, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When vehicle is engaged into gear it won’t move or moves very slowly. As I turn on my car and change the gear into drive or reverse and I accelerate the car won’t move at all. I’ve had this happen many times either after I’m moving from a parked spot or after stopping at a red light. My car was inspected and they told me it was fine nothing was wrong. But the very next it happened again. My safety was put at risk because my car won’t accelerate in the middle of traffic or roads where I could get hit by another vehicle. There are currently no warning lamps or messages that are on my dashboard and there are no codes on my car was well the mechanics have said there is nothing they can find wrong with my car. It also happens at very random times making it unpredictable and dangerous. The latest incident occurred 01/05/23 but it has happened multiple times before that.
Corrective Action:
When vehicle is engaged into gear it won’t move or moves very slowly. As I turn on my car and change the gear into drive or reverse and I accelerate the car won’t move at all. I’ve had this happen many times either after I’m moving from a parked spot or after stopping at a red light. My car was inspected and they told me it was fine nothing was wrong. But the very next it happened again. My safety was put at risk because my car won’t accelerate in the middle of traffic or roads where I could get hit by another vehicle. There are currently no warning lamps or messages that are on my dashboard and there are no codes on my car was well the mechanics have said there is nothing they can find wrong with my car. It also happens at very random times making it unpredictable and dangerous. The latest incident occurred 01/05/23 but it has happened multiple times before that.
Additional Notes:
When vehicle is engaged into gear it won’t move or moves very slowly. As I turn on my car and change the gear into drive or reverse and I accelerate the car won’t move at all. I’ve had this happen many times either after I’m moving from a parked spot or after stopping at a red light. My car was inspected and they told me it was fine nothing was wrong. But the very next it happened again. My safety was put at risk because my car won’t accelerate in the middle of traffic or roads where I could get hit by another vehicle. There are currently no warning lamps or messages that are on my dashboard and there are no codes on my car was well the mechanics have said there is nothing they can find wrong with my car. It also happens at very random times making it unpredictable and dangerous. The latest incident occurred 01/05/23 but it has happened multiple times before that.
Mfg Campaign: 11500385
Recall Date: Jan 5, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Nissan Versa. The contact stated while attempting to add fuel to the vehicle on several occasions, the fuel tank release lever popped and became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 37,000.
Corrective Action:
The contact owns a 2020 Nissan Versa. The contact stated while attempting to add fuel to the vehicle on several occasions, the fuel tank release lever popped and became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 37,000.
Additional Notes:
The contact owns a 2020 Nissan Versa. The contact stated while attempting to add fuel to the vehicle on several occasions, the fuel tank release lever popped and became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 37,000.
Mfg Campaign: 11480716
Recall Date: Aug 23, 2022
Nissan North America, Inc.
Defect Description:
FUEL SYSTEM, OTHER
Potential Consequences:
The contact owns a 2020 Nissan Versa. The contact stated while attempting to add fuel to the vehicle on several occasions, the fuel tank release lever popped and became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 37,000.
Corrective Action:
The contact owns a 2020 Nissan Versa. The contact stated while attempting to add fuel to the vehicle on several occasions, the fuel tank release lever popped and became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 37,000.
Additional Notes:
The contact owns a 2020 Nissan Versa. The contact stated while attempting to add fuel to the vehicle on several occasions, the fuel tank release lever popped and became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 37,000.
Mfg Campaign: 11480716
Recall Date: Aug 23, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CVT Shudders Jolts and grinds on stop and go traffic to the point where it feels like it’s going to destroy itself. The symptom occurs at very random occasions and the cars onboard diagnostics has failed to detect a problem with the vehicle. Vehicle had also turned off once suddenly when pressing accelerator from a complete stop(Has not happened ever since). Vehicle has no check engine codes or pending codes. Nissan Consumer affairs has failed to offer a resolution to this issue to my satisfaction other than pay out of pocket for diagnosing and repairing. Issues presented themselves prior to the warranty expiring and are only getting worse. Of course the dealer said it’s normal and most likely did not notate my concern (started happening very slightly and no check engine lights were on at the time of notifying them and even then it was a very random issue at that time) when I told them during my oil change. But now it’s too noticeable.
Corrective Action:
CVT Shudders Jolts and grinds on stop and go traffic to the point where it feels like it’s going to destroy itself. The symptom occurs at very random occasions and the cars onboard diagnostics has failed to detect a problem with the vehicle. Vehicle had also turned off once suddenly when pressing accelerator from a complete stop(Has not happened ever since). Vehicle has no check engine codes or pending codes. Nissan Consumer affairs has failed to offer a resolution to this issue to my satisfaction other than pay out of pocket for diagnosing and repairing. Issues presented themselves prior to the warranty expiring and are only getting worse. Of course the dealer said it’s normal and most likely did not notate my concern (started happening very slightly and no check engine lights were on at the time of notifying them and even then it was a very random issue at that time) when I told them during my oil change. But now it’s too noticeable.
Additional Notes:
CVT Shudders Jolts and grinds on stop and go traffic to the point where it feels like it’s going to destroy itself. The symptom occurs at very random occasions and the cars onboard diagnostics has failed to detect a problem with the vehicle. Vehicle had also turned off once suddenly when pressing accelerator from a complete stop(Has not happened ever since). Vehicle has no check engine codes or pending codes. Nissan Consumer affairs has failed to offer a resolution to this issue to my satisfaction other than pay out of pocket for diagnosing and repairing. Issues presented themselves prior to the warranty expiring and are only getting worse. Of course the dealer said it’s normal and most likely did not notate my concern (started happening very slightly and no check engine lights were on at the time of notifying them and even then it was a very random issue at that time) when I told them during my oil change. But now it’s too noticeable.
Mfg Campaign: 11479242
Recall Date: Aug 14, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Corrective Action:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Additional Notes:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Mfg Campaign: 11469063
Recall Date: Jun 13, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Corrective Action:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Additional Notes:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Mfg Campaign: 11469063
Recall Date: Jun 13, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Corrective Action:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Additional Notes:
while in reverse the automatic braking system locked up. There was nothing behind me or in my camera visually. Then I went to pull forward, the panel lights lit up, and, crash lights front can't up and the radar front light. My car has stayed in the shop at Nissan since January 2022 to present except for 4 weeks. Nissan refuses to deem as a lemon, yet everything is pointing to what other owners have experienced with this particular car. When those brakes locked up my car is no longer stable to drive, yet Nissan is saying it's a Shock on the right side. A shock doesnt go out at this early in a brand new car. Nor does all of the components mentioned.We take meticulous care of our vehicle. I have a case opened with Nissan USA Consumer affairs currently. Car is still in shop.
Mfg Campaign: 11469063
Recall Date: Jun 13, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Forward Collision Warning and Automatic Emergency Braking; went to auto service center to fix rest of accident body damage, unsure if they addressed these specific issues until I pick up the car this weekend --- How was your safety or the safety of others put at risk? - Myself and one other passenger (child) were safely secured while driving, as was the other driver as reported; Safety did feel even more assuring prior to impact, as we were under the impression that FCW and AEB features were going to activate --- Has the problem been reproduced or confirmed by a dealer or independent service center? - It has been reported to both insurance and auto service center, but not reported as of this writing if issues were addressed --- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, it is currently at auto service center, in preparation for pickup this weekend --- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No. Prior to this accident, I have seen both the FCW and AEB features deploy without any issues when in situation where they would normally.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Forward Collision Warning and Automatic Emergency Braking; went to auto service center to fix rest of accident body damage, unsure if they addressed these specific issues until I pick up the car this weekend --- How was your safety or the safety of others put at risk? - Myself and one other passenger (child) were safely secured while driving, as was the other driver as reported; Safety did feel even more assuring prior to impact, as we were under the impression that FCW and AEB features were going to activate --- Has the problem been reproduced or confirmed by a dealer or independent service center? - It has been reported to both insurance and auto service center, but not reported as of this writing if issues were addressed --- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, it is currently at auto service center, in preparation for pickup this weekend --- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No. Prior to this accident, I have seen both the FCW and AEB features deploy without any issues when in situation where they would normally.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Forward Collision Warning and Automatic Emergency Braking; went to auto service center to fix rest of accident body damage, unsure if they addressed these specific issues until I pick up the car this weekend --- How was your safety or the safety of others put at risk? - Myself and one other passenger (child) were safely secured while driving, as was the other driver as reported; Safety did feel even more assuring prior to impact, as we were under the impression that FCW and AEB features were going to activate --- Has the problem been reproduced or confirmed by a dealer or independent service center? - It has been reported to both insurance and auto service center, but not reported as of this writing if issues were addressed --- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, it is currently at auto service center, in preparation for pickup this weekend --- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No. Prior to this accident, I have seen both the FCW and AEB features deploy without any issues when in situation where they would normally.
Mfg Campaign: 11461739
Recall Date: Apr 22, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Forward Collision Warning and Automatic Emergency Braking; went to auto service center to fix rest of accident body damage, unsure if they addressed these specific issues until I pick up the car this weekend --- How was your safety or the safety of others put at risk? - Myself and one other passenger (child) were safely secured while driving, as was the other driver as reported; Safety did feel even more assuring prior to impact, as we were under the impression that FCW and AEB features were going to activate --- Has the problem been reproduced or confirmed by a dealer or independent service center? - It has been reported to both insurance and auto service center, but not reported as of this writing if issues were addressed --- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, it is currently at auto service center, in preparation for pickup this weekend --- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No. Prior to this accident, I have seen both the FCW and AEB features deploy without any issues when in situation where they would normally.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Forward Collision Warning and Automatic Emergency Braking; went to auto service center to fix rest of accident body damage, unsure if they addressed these specific issues until I pick up the car this weekend --- How was your safety or the safety of others put at risk? - Myself and one other passenger (child) were safely secured while driving, as was the other driver as reported; Safety did feel even more assuring prior to impact, as we were under the impression that FCW and AEB features were going to activate --- Has the problem been reproduced or confirmed by a dealer or independent service center? - It has been reported to both insurance and auto service center, but not reported as of this writing if issues were addressed --- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, it is currently at auto service center, in preparation for pickup this weekend --- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No. Prior to this accident, I have seen both the FCW and AEB features deploy without any issues when in situation where they would normally.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Forward Collision Warning and Automatic Emergency Braking; went to auto service center to fix rest of accident body damage, unsure if they addressed these specific issues until I pick up the car this weekend --- How was your safety or the safety of others put at risk? - Myself and one other passenger (child) were safely secured while driving, as was the other driver as reported; Safety did feel even more assuring prior to impact, as we were under the impression that FCW and AEB features were going to activate --- Has the problem been reproduced or confirmed by a dealer or independent service center? - It has been reported to both insurance and auto service center, but not reported as of this writing if issues were addressed --- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, it is currently at auto service center, in preparation for pickup this weekend --- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No. Prior to this accident, I have seen both the FCW and AEB features deploy without any issues when in situation where they would normally.
Mfg Campaign: 11461739
Recall Date: Apr 22, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Corrective Action:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Additional Notes:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Mfg Campaign: 11457534
Recall Date: Mar 20, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Corrective Action:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Additional Notes:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Mfg Campaign: 11457534
Recall Date: Mar 20, 2022
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Corrective Action:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Additional Notes:
Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture! only way for me to get rid of them is by turning my car off for 5 minutes then turning it back on again. It been a real inconvenience. Not to mention when those lights turn on it means I can’t Parallel park anywhere because my rear parking assist prevents me from backing up, because it “thinks” something is in the way…ugh! Not only that but everytime I play music my Nissan Connect shuts of in the middle of my drive then resets and starts playing music again. If you guys have any answers for me please let me know I bought this car in August of 2021
Mfg Campaign: 11457534
Recall Date: Mar 20, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY WIFE WAS DRIVING HER 2020 NISSAN VERSA SR BACK FROM A DOCTORS APPOINTMENT AT 3:30 PM ON 14 FEB 2022 TRAVELING ABOUT 25 MPH THRU RESIDENTIAL AREA WHEN BOTH SIDE AIR BAGS EXPLODED AND TOTALLY ENCAPSULATING HER SO SHE COULD NOT BREATH NOR MOVE TO STEER THE VEHICLE AND IT WAS ALL SHE COULD DO TO APPLY THE BRAKES. A FIRE TRUCK WS RIGHT BEHIND SO SO WERE ABLE TO RENDER ASSISTANCE AND CUT HER OUT OF THE AIR BAGS SO SHE COULD BREATH. THE AIR BAG IMPACT SEVERELY HURT AND CAUSED BRUSES AND HEARING LOSS AND SHOCK. THERE WAS NO IMPACT NOR DOOR CLOSURES NOR ANYTHING ELSE OTHER THAN A MALFUNCTION WHICH CAUSED THIS. THIS CAR HAS LESS THAN 15,000 MILES. THE. CARS TROUBLE CODE SHOWED A ROLL-OVER CAUSE THE AIR BAGS TO DEPLOY; HOWEVER, AGAIN THERE WAS NO IMPACT NOR ROLL-OVER NOR ANY DAMAGE TO THIS VEHICLE WHICH COULD CAUSE AIR BAGS TO ACTIVATE. PLEASE UNDERSTAND THE AIR BAGS WERE ACTIVATED BY WHAT APPEARS TO BE A COMPLETELY RANDOM ELECTRICAL MALFUNCTION. i SUSPECT THE CAUE MIGHT BE SOMESORT OF SENSITIVITY TO ELECTROMAGNECTIC RADIATION SUCH AS THE NEW 5G CELL PHONES OR HIGH POWERED RADIOS SO.... IN THE PAST... Nissan determined the wrong combination of metals was used in the side airbag sensor connector harness, causing oxidation on the pins of the airbag control unit harness connection. The oxidation on the connector pins can cause a short loss of communication from the satellite sensor to the airbag control unit.The Nissan Versa curtain and seat-mounted side airbag system will enter a backup mode when signal loss occurs and this backup mode allows the curtain and seat-mountain side airbags to deploy as intended in a crash. However, the backup mode that kicks in from signal loss changes the requirements that must be met for the airbags to deploy, so simply slamming the doors can activate the airbags. Typically the force needed to activate the airbags can only come from someone slamming a door from the outside, but real hazards exist if occupant is inside the car when airbags deploy.
Corrective Action:
MY WIFE WAS DRIVING HER 2020 NISSAN VERSA SR BACK FROM A DOCTORS APPOINTMENT AT 3:30 PM ON 14 FEB 2022 TRAVELING ABOUT 25 MPH THRU RESIDENTIAL AREA WHEN BOTH SIDE AIR BAGS EXPLODED AND TOTALLY ENCAPSULATING HER SO SHE COULD NOT BREATH NOR MOVE TO STEER THE VEHICLE AND IT WAS ALL SHE COULD DO TO APPLY THE BRAKES. A FIRE TRUCK WS RIGHT BEHIND SO SO WERE ABLE TO RENDER ASSISTANCE AND CUT HER OUT OF THE AIR BAGS SO SHE COULD BREATH. THE AIR BAG IMPACT SEVERELY HURT AND CAUSED BRUSES AND HEARING LOSS AND SHOCK. THERE WAS NO IMPACT NOR DOOR CLOSURES NOR ANYTHING ELSE OTHER THAN A MALFUNCTION WHICH CAUSED THIS. THIS CAR HAS LESS THAN 15,000 MILES. THE. CARS TROUBLE CODE SHOWED A ROLL-OVER CAUSE THE AIR BAGS TO DEPLOY; HOWEVER, AGAIN THERE WAS NO IMPACT NOR ROLL-OVER NOR ANY DAMAGE TO THIS VEHICLE WHICH COULD CAUSE AIR BAGS TO ACTIVATE. PLEASE UNDERSTAND THE AIR BAGS WERE ACTIVATED BY WHAT APPEARS TO BE A COMPLETELY RANDOM ELECTRICAL MALFUNCTION. i SUSPECT THE CAUE MIGHT BE SOMESORT OF SENSITIVITY TO ELECTROMAGNECTIC RADIATION SUCH AS THE NEW 5G CELL PHONES OR HIGH POWERED RADIOS SO.... IN THE PAST... Nissan determined the wrong combination of metals was used in the side airbag sensor connector harness, causing oxidation on the pins of the airbag control unit harness connection. The oxidation on the connector pins can cause a short loss of communication from the satellite sensor to the airbag control unit.The Nissan Versa curtain and seat-mounted side airbag system will enter a backup mode when signal loss occurs and this backup mode allows the curtain and seat-mountain side airbags to deploy as intended in a crash. However, the backup mode that kicks in from signal loss changes the requirements that must be met for the airbags to deploy, so simply slamming the doors can activate the airbags. Typically the force needed to activate the airbags can only come from someone slamming a door from the outside, but real hazards exist if occupant is inside the car when airbags deploy.
Additional Notes:
MY WIFE WAS DRIVING HER 2020 NISSAN VERSA SR BACK FROM A DOCTORS APPOINTMENT AT 3:30 PM ON 14 FEB 2022 TRAVELING ABOUT 25 MPH THRU RESIDENTIAL AREA WHEN BOTH SIDE AIR BAGS EXPLODED AND TOTALLY ENCAPSULATING HER SO SHE COULD NOT BREATH NOR MOVE TO STEER THE VEHICLE AND IT WAS ALL SHE COULD DO TO APPLY THE BRAKES. A FIRE TRUCK WS RIGHT BEHIND SO SO WERE ABLE TO RENDER ASSISTANCE AND CUT HER OUT OF THE AIR BAGS SO SHE COULD BREATH. THE AIR BAG IMPACT SEVERELY HURT AND CAUSED BRUSES AND HEARING LOSS AND SHOCK. THERE WAS NO IMPACT NOR DOOR CLOSURES NOR ANYTHING ELSE OTHER THAN A MALFUNCTION WHICH CAUSED THIS. THIS CAR HAS LESS THAN 15,000 MILES. THE. CARS TROUBLE CODE SHOWED A ROLL-OVER CAUSE THE AIR BAGS TO DEPLOY; HOWEVER, AGAIN THERE WAS NO IMPACT NOR ROLL-OVER NOR ANY DAMAGE TO THIS VEHICLE WHICH COULD CAUSE AIR BAGS TO ACTIVATE. PLEASE UNDERSTAND THE AIR BAGS WERE ACTIVATED BY WHAT APPEARS TO BE A COMPLETELY RANDOM ELECTRICAL MALFUNCTION. i SUSPECT THE CAUE MIGHT BE SOMESORT OF SENSITIVITY TO ELECTROMAGNECTIC RADIATION SUCH AS THE NEW 5G CELL PHONES OR HIGH POWERED RADIOS SO.... IN THE PAST... Nissan determined the wrong combination of metals was used in the side airbag sensor connector harness, causing oxidation on the pins of the airbag control unit harness connection. The oxidation on the connector pins can cause a short loss of communication from the satellite sensor to the airbag control unit.The Nissan Versa curtain and seat-mounted side airbag system will enter a backup mode when signal loss occurs and this backup mode allows the curtain and seat-mountain side airbags to deploy as intended in a crash. However, the backup mode that kicks in from signal loss changes the requirements that must be met for the airbags to deploy, so simply slamming the doors can activate the airbags. Typically the force needed to activate the airbags can only come from someone slamming a door from the outside, but real hazards exist if occupant is inside the car when airbags deploy.
Mfg Campaign: 11456328
Recall Date: Mar 11, 2022
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Corrective Action:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Additional Notes:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Mfg Campaign: 11454168
Recall Date: Feb 25, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Corrective Action:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Additional Notes:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Mfg Campaign: 11454168
Recall Date: Feb 25, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Corrective Action:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Additional Notes:
Recently, my Nissan has started having many problems with several of the collision/emergency sensors on the vehicle. It will happen randomly, in any sort of weather, and the sensor warnings will stay on for different amounts of time during each incident. Having the sensors randomly go off while driving is incredibly distracting, not to mention completely unsafe and useless. Along with the sensor issues, the AEB will spontaneously stop my vehicle and not allow me to brake it hot the gas. This is notable mainly when reversing. Just this morning I was completely unable to back out of my driveway because the AEB system kept automatically braking and preventing me from being out (though there was absolutely nothing moving or in the way.)
Mfg Campaign: 11454168
Recall Date: Feb 25, 2022
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