Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PMA26
Recall Date: Jul 18, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PMA10 / PMA25
Recall Date: Sep 15, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PM986 / PC811
Recall Date: Jun 23, 2021
Consumer Complaints
36 ComplaintsNissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
On three separate occasions while driving, my driver seatbelt has come unbuckled on it's own. Most recently today. It also sometimes sticks and is difficult to unbuckle.
Corrective Action:
On three separate occasions while driving, my driver seatbelt has come unbuckled on it's own. Most recently today. It also sometimes sticks and is difficult to unbuckle.
Additional Notes:
On three separate occasions while driving, my driver seatbelt has come unbuckled on it's own. Most recently today. It also sometimes sticks and is difficult to unbuckle.
Mfg Campaign: 11661166
Recall Date: May 15, 2025
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Potential Consequences:
The contact owns a 2021 Nissan Versa. The contact stated while attempting to reverse at 2 MPH, the vehicle made an abnormal grinding sound. Additionally, the contact stated that the high-beam headlights were failing and were independently deactivating. The contact stated that the high-beam headlights switch had to be held manually for the high-beam headlights to remain activated. No warning light illuminated. The vehicle was taken to a local Pep Boys to be diagnosed. The local Pep Boys was unable to duplicate the failure. The local dealer was contacted; however, the vehicle was not repaired, because the dealer was unable to duplicate failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2021 Nissan Versa. The contact stated while attempting to reverse at 2 MPH, the vehicle made an abnormal grinding sound. Additionally, the contact stated that the high-beam headlights were failing and were independently deactivating. The contact stated that the high-beam headlights switch had to be held manually for the high-beam headlights to remain activated. No warning light illuminated. The vehicle was taken to a local Pep Boys to be diagnosed. The local Pep Boys was unable to duplicate the failure. The local dealer was contacted; however, the vehicle was not repaired, because the dealer was unable to duplicate failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2021 Nissan Versa. The contact stated while attempting to reverse at 2 MPH, the vehicle made an abnormal grinding sound. Additionally, the contact stated that the high-beam headlights were failing and were independently deactivating. The contact stated that the high-beam headlights switch had to be held manually for the high-beam headlights to remain activated. No warning light illuminated. The vehicle was taken to a local Pep Boys to be diagnosed. The local Pep Boys was unable to duplicate the failure. The local dealer was contacted; however, the vehicle was not repaired, because the dealer was unable to duplicate failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11635655
Recall Date: Jan 13, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Nissan Versa. The contact stated while attempting to reverse at 2 MPH, the vehicle made an abnormal grinding sound. Additionally, the contact stated that the high-beam headlights were failing and were independently deactivating. The contact stated that the high-beam headlights switch had to be held manually for the high-beam headlights to remain activated. No warning light illuminated. The vehicle was taken to a local Pep Boys to be diagnosed. The local Pep Boys was unable to duplicate the failure. The local dealer was contacted; however, the vehicle was not repaired, because the dealer was unable to duplicate failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2021 Nissan Versa. The contact stated while attempting to reverse at 2 MPH, the vehicle made an abnormal grinding sound. Additionally, the contact stated that the high-beam headlights were failing and were independently deactivating. The contact stated that the high-beam headlights switch had to be held manually for the high-beam headlights to remain activated. No warning light illuminated. The vehicle was taken to a local Pep Boys to be diagnosed. The local Pep Boys was unable to duplicate the failure. The local dealer was contacted; however, the vehicle was not repaired, because the dealer was unable to duplicate failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2021 Nissan Versa. The contact stated while attempting to reverse at 2 MPH, the vehicle made an abnormal grinding sound. Additionally, the contact stated that the high-beam headlights were failing and were independently deactivating. The contact stated that the high-beam headlights switch had to be held manually for the high-beam headlights to remain activated. No warning light illuminated. The vehicle was taken to a local Pep Boys to be diagnosed. The local Pep Boys was unable to duplicate the failure. The local dealer was contacted; however, the vehicle was not repaired, because the dealer was unable to duplicate failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11635655
Recall Date: Jan 13, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Corrective Action:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Additional Notes:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Mfg Campaign: 11615709
Recall Date: Sep 20, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Corrective Action:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Additional Notes:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Mfg Campaign: 11615709
Recall Date: Sep 20, 2024
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Corrective Action:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Additional Notes:
The brakes fight and lock from time to time. The steering will get a tug like a car is in front of me. The engine has a weird tug before pulling of and switching gears.when I pull off while turning the car feels like it completely losses power!?
Mfg Campaign: 11615709
Recall Date: Sep 20, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Corrective Action:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Additional Notes:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Mfg Campaign: 11611743
Recall Date: Aug 30, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Corrective Action:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Additional Notes:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Mfg Campaign: 11611743
Recall Date: Aug 30, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Corrective Action:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Additional Notes:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. It stalls often and feels as if it's struggling to switch gears. It only has 68k miles on it with regular maintenance being done. It is too new to have these problems.
Mfg Campaign: 11611743
Recall Date: Aug 30, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased 2021 4 months ago. Two weeks ago on a very hot day my driver side visor broke. I called Nessan holiness and told them the visor drops. It obstructs vision of driving. I called today and first was put on hold, then call was disconnected. I recalled back and informed Nessan about driver side visor. As we were talking she asked me if I bought car with extended warranty. I said no. Car was sold as is. She hung up the phone on me. She did not call me back, nor did she explain why for hanging up the phone. I googled Nessan Versa driver side visor faulty and found several complaints by other owners about visor dropping down while driving do to cheap visor parts. I don't believe this is my responsibility or other Nessan owners to futuristic keep replacing the driver side visor. Nessan should have a recall on this problem and be forced to make a better quality visor to prevent possible accidents.
Corrective Action:
I purchased 2021 4 months ago. Two weeks ago on a very hot day my driver side visor broke. I called Nessan holiness and told them the visor drops. It obstructs vision of driving. I called today and first was put on hold, then call was disconnected. I recalled back and informed Nessan about driver side visor. As we were talking she asked me if I bought car with extended warranty. I said no. Car was sold as is. She hung up the phone on me. She did not call me back, nor did she explain why for hanging up the phone. I googled Nessan Versa driver side visor faulty and found several complaints by other owners about visor dropping down while driving do to cheap visor parts. I don't believe this is my responsibility or other Nessan owners to futuristic keep replacing the driver side visor. Nessan should have a recall on this problem and be forced to make a better quality visor to prevent possible accidents.
Additional Notes:
I purchased 2021 4 months ago. Two weeks ago on a very hot day my driver side visor broke. I called Nessan holiness and told them the visor drops. It obstructs vision of driving. I called today and first was put on hold, then call was disconnected. I recalled back and informed Nessan about driver side visor. As we were talking she asked me if I bought car with extended warranty. I said no. Car was sold as is. She hung up the phone on me. She did not call me back, nor did she explain why for hanging up the phone. I googled Nessan Versa driver side visor faulty and found several complaints by other owners about visor dropping down while driving do to cheap visor parts. I don't believe this is my responsibility or other Nessan owners to futuristic keep replacing the driver side visor. Nessan should have a recall on this problem and be forced to make a better quality visor to prevent possible accidents.
Mfg Campaign: 11605376
Recall Date: Jul 30, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Nissan Versa. The contact received notification of NHTSA Campaign Number: 23V496000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Nissan Versa. The contact received notification of NHTSA Campaign Number: 23V496000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Nissan Versa. The contact received notification of NHTSA Campaign Number: 23V496000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11577638
Recall Date: Mar 15, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. Although this has happened the whole life of the car 26,000 miles, today I was fed up with it and decided to make it known there is an issue. I've tried different fuel and that did not fix it. As a mechanic myself, I feel there is some kind of programming fault from the factory. I have taken my car into the Nissan dealer and they told me they couldn't find anything wrong and maybe i was using the wrong fuel. I told them the correct fuel was being used. Their technician told me i bought the wrong car for the harsh Minnesota environment. That did not please me. Thank you for your time and hopefully you can have a serious talk Nissan about this issue.
Corrective Action:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. Although this has happened the whole life of the car 26,000 miles, today I was fed up with it and decided to make it known there is an issue. I've tried different fuel and that did not fix it. As a mechanic myself, I feel there is some kind of programming fault from the factory. I have taken my car into the Nissan dealer and they told me they couldn't find anything wrong and maybe i was using the wrong fuel. I told them the correct fuel was being used. Their technician told me i bought the wrong car for the harsh Minnesota environment. That did not please me. Thank you for your time and hopefully you can have a serious talk Nissan about this issue.
Additional Notes:
Driving down the road, the car enters a phase where you can not accelerate at all. It seems like the fuel injectors are cut off by 90% and you can only accelerate to about 35 mph. Although this has happened the whole life of the car 26,000 miles, today I was fed up with it and decided to make it known there is an issue. I've tried different fuel and that did not fix it. As a mechanic myself, I feel there is some kind of programming fault from the factory. I have taken my car into the Nissan dealer and they told me they couldn't find anything wrong and maybe i was using the wrong fuel. I told them the correct fuel was being used. Their technician told me i bought the wrong car for the harsh Minnesota environment. That did not please me. Thank you for your time and hopefully you can have a serious talk Nissan about this issue.
Mfg Campaign: 11577226
Recall Date: Mar 13, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water collects on spark plug coils and the car does not exceed 50 mpg, check engine light comes on. This has happened twice so far, the first time was 1/04/2024. I actually didn't drive the car for two weeks after the first repair, it just sat in the driveway in the rain and snow. The first time I drove it after the first repair, the exact same thing happened. "The water is diverting improperly through the windshield wiper cowl, collecting on cylinder and bypassing seal causing misfire." This is a serious problem that can lead to completely destroying the engine. I joined a few Nissan/Versa forums and this seems to be a common, ongoing problem for 3rd generation Versa owners. I have ordered a 2024 Versa SR and am hoping this issue has already been corrected.
Corrective Action:
Water collects on spark plug coils and the car does not exceed 50 mpg, check engine light comes on. This has happened twice so far, the first time was 1/04/2024. I actually didn't drive the car for two weeks after the first repair, it just sat in the driveway in the rain and snow. The first time I drove it after the first repair, the exact same thing happened. "The water is diverting improperly through the windshield wiper cowl, collecting on cylinder and bypassing seal causing misfire." This is a serious problem that can lead to completely destroying the engine. I joined a few Nissan/Versa forums and this seems to be a common, ongoing problem for 3rd generation Versa owners. I have ordered a 2024 Versa SR and am hoping this issue has already been corrected.
Additional Notes:
Water collects on spark plug coils and the car does not exceed 50 mpg, check engine light comes on. This has happened twice so far, the first time was 1/04/2024. I actually didn't drive the car for two weeks after the first repair, it just sat in the driveway in the rain and snow. The first time I drove it after the first repair, the exact same thing happened. "The water is diverting improperly through the windshield wiper cowl, collecting on cylinder and bypassing seal causing misfire." This is a serious problem that can lead to completely destroying the engine. I joined a few Nissan/Versa forums and this seems to be a common, ongoing problem for 3rd generation Versa owners. I have ordered a 2024 Versa SR and am hoping this issue has already been corrected.
Mfg Campaign: 11570706
Recall Date: Feb 8, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When I bought the car, I knew it was not going to be a fast car. After driving for a couple months, I would be going to turn left at an intersection, and it would be sluggish getting across. Eventually you could feel it kick into gear and take off. It now seems to be getting worse. A local mechanic said it had a code P17F4. They would not do touch it there. I took it to Greeley Nissan now and am awaiting a diagnosis.
Corrective Action:
When I bought the car, I knew it was not going to be a fast car. After driving for a couple months, I would be going to turn left at an intersection, and it would be sluggish getting across. Eventually you could feel it kick into gear and take off. It now seems to be getting worse. A local mechanic said it had a code P17F4. They would not do touch it there. I took it to Greeley Nissan now and am awaiting a diagnosis.
Additional Notes:
When I bought the car, I knew it was not going to be a fast car. After driving for a couple months, I would be going to turn left at an intersection, and it would be sluggish getting across. Eventually you could feel it kick into gear and take off. It now seems to be getting worse. A local mechanic said it had a code P17F4. They would not do touch it there. I took it to Greeley Nissan now and am awaiting a diagnosis.
Mfg Campaign: 11558512
Recall Date: Dec 5, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Battery continues to die after 6 months of having a new one. Alternator and starter have been checked and are in good working condition.
Corrective Action:
Battery continues to die after 6 months of having a new one. Alternator and starter have been checked and are in good working condition.
Additional Notes:
Battery continues to die after 6 months of having a new one. Alternator and starter have been checked and are in good working condition.
Mfg Campaign: 11552996
Recall Date: Nov 1, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First the furl gage reads the wrong amount I filled up and the gauge never changed. The radio which is a known problem cuts in and out or just stops working
Corrective Action:
First the furl gage reads the wrong amount I filled up and the gauge never changed. The radio which is a known problem cuts in and out or just stops working
Additional Notes:
First the furl gage reads the wrong amount I filled up and the gauge never changed. The radio which is a known problem cuts in and out or just stops working
Mfg Campaign: 11552115
Recall Date: Oct 26, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
First the furl gage reads the wrong amount I filled up and the gauge never changed. The radio which is a known problem cuts in and out or just stops working
Corrective Action:
First the furl gage reads the wrong amount I filled up and the gauge never changed. The radio which is a known problem cuts in and out or just stops working
Additional Notes:
First the furl gage reads the wrong amount I filled up and the gauge never changed. The radio which is a known problem cuts in and out or just stops working
Mfg Campaign: 11552115
Recall Date: Oct 26, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Corrective Action:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Additional Notes:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Mfg Campaign: 11545075
Recall Date: Sep 17, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Corrective Action:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Additional Notes:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Mfg Campaign: 11545075
Recall Date: Sep 17, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Corrective Action:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Additional Notes:
2021 Nissan Versa S on Aug 26th 2023 driving back from NY heading toward Ma. when a Malfunction sign came up on the dashboard of the car. we pulled over trying to figure out what was happening and took a picture of the warning sign also the Break Assist showing something just happened. turned the car off and the driver turned the car back on. Continue driving. 20 miles down the road the Car brakes locked up the car skid a bit jerking driver and passenger forward. The driver stopped the car. A warning sign was on the dashboard showing a yellow square in front of a car and above two cars colliding. Monday I called the Nissan dealership and explained it and how that is very dangerous and a safety issue. lady said yes it is and we need to get you right in and said she was going to connect me with the Service Manger. after learning what happened he said yes that could be an issue and we need you to bring it in. Then said you did purchase the vehicle here said no in Vt then changed his tune now said we cant get you in right away don't have any opening. made an appointment for Sept 7th 11:00 am. I called Nissan Corporation and reported the issue and the way I was treated and how this vehicle is a safety risk to us and the public. was connected to Nissan Consumer Affair. Explained it to the lady she was going up the chain and get this taken care of. We emailed. I have the emails. called another Nissan dealer where we purchased it. Took me in the next morning. Ran a test then explained the test showing there's been a number of malfunctions happening. Said vehicle isn't having the issue at this moment so it passed. Said it was ok to drive. happened again appointment day came the 7th. Service Manger called me saying he can't get me in needs to reschedule. That afternoon happened again causing a crash. with a Utility pole. Showing emails and pictures to police. The police report reads Mechanical issue. I've tried uploading won't let me. but can email if need be.
Mfg Campaign: 11545075
Recall Date: Sep 17, 2023
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