Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AKB8
Recall Date: Oct 16, 2019
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AKA0
Recall Date: Feb 21, 2019
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AKA1/AKA0
Recall Date: Feb 20, 2019
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling one 2019 Cayenne Turbo vehicle. The affected vehicle has shock absorber forks that may allow the shock absorbers to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AKA2
Recall Date: Feb 20, 2019
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles. The passenger side rear seat belt buckle may break under load, such as in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AJ09
Recall Date: Oct 24, 2018
Consumer Complaints
38 ComplaintsPorsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking to a stop, the car lunges forward even when foot is on the brake. This occurs at slower speeds around 5mph right before a dead stop.
Corrective Action:
When braking to a stop, the car lunges forward even when foot is on the brake. This occurs at slower speeds around 5mph right before a dead stop.
Additional Notes:
When braking to a stop, the car lunges forward even when foot is on the brake. This occurs at slower speeds around 5mph right before a dead stop.
Mfg Campaign: 11439727
Recall Date: Nov 8, 2021
Porsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When braking to a stop, the car lunges forward even when foot is on the brake. This occurs at slower speeds around 5mph right before a dead stop.
Corrective Action:
When braking to a stop, the car lunges forward even when foot is on the brake. This occurs at slower speeds around 5mph right before a dead stop.
Additional Notes:
When braking to a stop, the car lunges forward even when foot is on the brake. This occurs at slower speeds around 5mph right before a dead stop.
Mfg Campaign: 11439727
Recall Date: Nov 8, 2021
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx
Corrective Action:
The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx
Additional Notes:
The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx
Mfg Campaign: 11437308
Recall Date: Oct 19, 2021
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx
Corrective Action:
The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx
Additional Notes:
The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx
Mfg Campaign: 11437308
Recall Date: Oct 19, 2021
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? ACC Radar gats uncalibrated How was your safety or the safety of others put at risk? no at all Has the problem been reproduced or confirmed by a dealer or independent service center? yes 4 times in one dealer and 2 times on new dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? only by porsche dealers Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes the message reads:ACC not Available, Driving permitted, Service necessary. It first appeared on January 19 2020 still not resolved.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? ACC Radar gats uncalibrated How was your safety or the safety of others put at risk? no at all Has the problem been reproduced or confirmed by a dealer or independent service center? yes 4 times in one dealer and 2 times on new dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? only by porsche dealers Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes the message reads:ACC not Available, Driving permitted, Service necessary. It first appeared on January 19 2020 still not resolved.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? ACC Radar gats uncalibrated How was your safety or the safety of others put at risk? no at all Has the problem been reproduced or confirmed by a dealer or independent service center? yes 4 times in one dealer and 2 times on new dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? only by porsche dealers Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes the message reads:ACC not Available, Driving permitted, Service necessary. It first appeared on January 19 2020 still not resolved.
Mfg Campaign: 11425770
Recall Date: Jul 21, 2021
Porsche Cars North America, Inc.
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning off vehicle, leaving vehicle and locking vehicle. After waiting at least 15 minutes before rebooting vehicle, the cameras function normally. I have spoken to other Porsche dealers and none are aware of a solution to this problem. I have registered a complaint directly with Porsche and have not received any response in over 6 months.
Corrective Action:
The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning off vehicle, leaving vehicle and locking vehicle. After waiting at least 15 minutes before rebooting vehicle, the cameras function normally. I have spoken to other Porsche dealers and none are aware of a solution to this problem. I have registered a complaint directly with Porsche and have not received any response in over 6 months.
Additional Notes:
The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning off vehicle, leaving vehicle and locking vehicle. After waiting at least 15 minutes before rebooting vehicle, the cameras function normally. I have spoken to other Porsche dealers and none are aware of a solution to this problem. I have registered a complaint directly with Porsche and have not received any response in over 6 months.
Mfg Campaign: 11425366
Recall Date: Jul 18, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
Potential Consequences:
LAST YEAR AROUND JANUARY, ADAPTIVE CRUSE CONTROL STOP WORKING AFTER DEALER "FIXED" ALMOST CLOSING A COLLISION ( VEHICLE IN MOTION), TODAY PARK ASSIST STOP WORKING 360 DEGREE VIEW COMPLETELY OFF AND NO SOUND OF PROXIMITY OBSTACLES, ( VEHICLE IN MOTION PULLING OF PARKING LOT)
Corrective Action:
LAST YEAR AROUND JANUARY, ADAPTIVE CRUSE CONTROL STOP WORKING AFTER DEALER "FIXED" ALMOST CLOSING A COLLISION ( VEHICLE IN MOTION), TODAY PARK ASSIST STOP WORKING 360 DEGREE VIEW COMPLETELY OFF AND NO SOUND OF PROXIMITY OBSTACLES, ( VEHICLE IN MOTION PULLING OF PARKING LOT)
Additional Notes:
LAST YEAR AROUND JANUARY, ADAPTIVE CRUSE CONTROL STOP WORKING AFTER DEALER "FIXED" ALMOST CLOSING A COLLISION ( VEHICLE IN MOTION), TODAY PARK ASSIST STOP WORKING 360 DEGREE VIEW COMPLETELY OFF AND NO SOUND OF PROXIMITY OBSTACLES, ( VEHICLE IN MOTION PULLING OF PARKING LOT)
Mfg Campaign: 11388914
Recall Date: Jan 19, 2021
Porsche Cars North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TAILLIGHTS GETTING CONDENSATION
Corrective Action:
TAILLIGHTS GETTING CONDENSATION
Additional Notes:
TAILLIGHTS GETTING CONDENSATION
Mfg Campaign: 11364031
Recall Date: Oct 12, 2020
Porsche Cars North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MATRIX HEADLIGHTS DO NOT WORK, AT ALL. NIGHTTIME DRIVING IS DANGEROUS WITHOUT THESE HEADLIGHTS.
Corrective Action:
MATRIX HEADLIGHTS DO NOT WORK, AT ALL. NIGHTTIME DRIVING IS DANGEROUS WITHOUT THESE HEADLIGHTS.
Additional Notes:
MATRIX HEADLIGHTS DO NOT WORK, AT ALL. NIGHTTIME DRIVING IS DANGEROUS WITHOUT THESE HEADLIGHTS.
Mfg Campaign: 11340646
Recall Date: Jul 21, 2020
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Corrective Action:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Additional Notes:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Mfg Campaign: 11326813
Recall Date: Jun 1, 2020
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Corrective Action:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Additional Notes:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Mfg Campaign: 11326813
Recall Date: Jun 1, 2020
Porsche Cars North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Corrective Action:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Additional Notes:
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Mfg Campaign: 11326813
Recall Date: Jun 1, 2020
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Corrective Action:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Additional Notes:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Mfg Campaign: 11306756
Recall Date: Feb 3, 2020
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Corrective Action:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Additional Notes:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Mfg Campaign: 11306756
Recall Date: Feb 3, 2020
Porsche Cars North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Corrective Action:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Additional Notes:
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.
Mfg Campaign: 11306756
Recall Date: Feb 3, 2020
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.
Corrective Action:
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.
Additional Notes:
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.
Mfg Campaign: 11282603
Recall Date: Nov 27, 2019
Porsche Cars North America, Inc.
Defect Description:
STEERING
Potential Consequences:
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.
Corrective Action:
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.
Additional Notes:
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.
Mfg Campaign: 11282603
Recall Date: Nov 27, 2019
Porsche Cars North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A STRONG SMELL OF GAS THAT HAPPENS INTERMITTENTLY WHILE DRIVING THE AUTOMOBILE. THIS HAPPENS DURING SLOW MOTION IN HEAVY TRAFFIC ON BOTH HIGHWAY AND LOCAL ROADS.
Corrective Action:
THERE IS A STRONG SMELL OF GAS THAT HAPPENS INTERMITTENTLY WHILE DRIVING THE AUTOMOBILE. THIS HAPPENS DURING SLOW MOTION IN HEAVY TRAFFIC ON BOTH HIGHWAY AND LOCAL ROADS.
Additional Notes:
THERE IS A STRONG SMELL OF GAS THAT HAPPENS INTERMITTENTLY WHILE DRIVING THE AUTOMOBILE. THIS HAPPENS DURING SLOW MOTION IN HEAVY TRAFFIC ON BOTH HIGHWAY AND LOCAL ROADS.
Mfg Campaign: 11207286
Recall Date: May 13, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury