PORSCHE MACAN 2017

Complete listing of complaints and recalls for this vehicle

69
Complaints
17
Recalls

Complaints & Recalls

69 Complaints 17 Recalls

Official Safety Recalls - Important!

17 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Porsche Cars North America, Inc.
NHTSA Campaign: 23V443000 SAFETY RECALL
37 Vehicles Affected
Recall Date: Jun 26, 2023
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not have been tightened properly.

Potential Risk:
An improperly tightened seat belt anchor can detach during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will replace and tighten the lower rear outboard seat belt anchor screws, free of charge. Owner notification letters are expected to be mailed August 24, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: APA9
Notice Date: Aug 14, 2023
Recall Date: Jun 26, 2023
Porsche Cars North America, Inc.
NHTSA Campaign: 21V131000 SAFETY RECALL
39.5K Vehicles Affected
Recall Date: Mar 3, 2021
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.

Potential Risk:
The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
FREE Recall Solution:
Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AMA2
Notice Date: Oct 25, 2021
Recall Date: Mar 3, 2021
Porsche Cars North America, Inc.
NHTSA Campaign: 20V077000 SAFETY RECALL
70.1K Vehicles Affected
Recall Date: Feb 12, 2020
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2018 Macan vehicles. The fuel pump service cover may contact the flow nozzle on the filter flange of the fuel pump, potentially causing cracks and a fuel leak.

Potential Risk:
Fuel leakage in the presence of an ignition source may increase the risk of a fire.
FREE Recall Solution:
Porsche will rework or replace and apply a protective film to the fuel pump flange. in addition, the fuel pump flange will be inspected and replaced if cracks are present. The recall began April 10, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: ALA2
Notice Date: Apr 10, 2020
Recall Date: Feb 12, 2020
Porsche Cars North America, Inc.
NHTSA Campaign: 18V844000 SAFETY RECALL
142 Vehicles Affected
Recall Date: Nov 28, 2018
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.

Potential Risk:
If the ski bag detaches during a crash, it can increase the risk of injury.
FREE Recall Solution:
Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AJ12
Notice Date: Jan 10, 2019
Recall Date: Nov 28, 2018
Porsche Cars North America, Inc.
NHTSA Campaign: 17V289000 SAFETY RECALL
51.5K Vehicles Affected
Recall Date: May 3, 2017
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2017 Macan S and Macan Turbo vehicles, and 2017 Macan, Macan Turbo with the Performance Package, and Macan GTS vehicles. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Porsche will notify owners, and dealers will inspect the flanges, replacing any that are cracked. Flanges that aren't cracked will have a protective film applied. These repairs will be performed free of charge. The recall began on July 19, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AH06
Notice Date: Jul 19, 2017
Recall Date: May 3, 2017
Porsche Cars North America, Inc.
NHTSA Campaign: 16V680000 SAFETY RECALL
243 Vehicles Affected
Recall Date: Sep 20, 2016
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2017 Macan, Macan S, Macan GTS, and Macan Turbo vehicles. In the affected vehicles, the anti-rollbar connecting links may move out of position allowing the vehicle to oversteer in certain driving conditions.

Potential Risk:
Vehicle oversteer may lead to a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Porsche will notify owners, and dealers will inspect, and as necessary, replace the front anti-rollbar links, free of charge. The recall began January 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AG06
Notice Date: Nov 7, 2016
Recall Date: Sep 20, 2016

Consumer Complaints

69 Complaints
Porsche Cars North America, Inc.
Campaign: 11442198 Other
Nov 30, 2021
Defect Description:

AIR BAGS

Potential Consequences:

I have been trying to have this recall taken care of by Porsche for the last 4 months. Both Walnut Creek and Livermoore dealers have been unable to do this recall repair leaving the front passenger airbag non-functional as best I can tell. It serves no purpose to have a safety recall if there is no ability to have the recall repaired despite multiple attempts to contact the dealer. Both site inability to obtain any parts. I believe this likely poses an important safety issue for the front seat occupants.

Corrective Action:

I have been trying to have this recall taken care of by Porsche for the last 4 months. Both Walnut Creek and Livermoore dealers have been unable to do this recall repair leaving the front passenger airbag non-functional as best I can tell. It serves no purpose to have a safety recall if there is no ability to have the recall repaired despite multiple attempts to contact the dealer. Both site inability to obtain any parts. I believe this likely poses an important safety issue for the front seat occupants.

Additional Notes:

I have been trying to have this recall taken care of by Porsche for the last 4 months. Both Walnut Creek and Livermoore dealers have been unable to do this recall repair leaving the front passenger airbag non-functional as best I can tell. It serves no purpose to have a safety recall if there is no ability to have the recall repaired despite multiple attempts to contact the dealer. Both site inability to obtain any parts. I believe this likely poses an important safety issue for the front seat occupants.

Manufacturer: PORSCHE
Mfg Campaign: 11442198
Notice Date: Nov 30, 2021
Recall Date: Nov 30, 2021
Porsche Cars North America, Inc.
Campaign: 11439866 Other
Nov 9, 2021
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2017 Porsche Macan. The contact received a recall notification for NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2017 Porsche Macan. The contact received a recall notification for NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2017 Porsche Macan. The contact received a recall notification for NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: PORSCHE
Mfg Campaign: 11439866
Notice Date: Nov 9, 2021
Recall Date: Nov 9, 2021
Porsche Cars North America, Inc.
Campaign: 11438542 Other
Oct 28, 2021
Defect Description:

TIRES

Potential Consequences:

Tires ware original equipment new vehicle they ware so loud after 15k miles that I thought the front bearings ware bad took it to the dealer they said all good its a tire issue something about Porsche Macan and Pirelli tires I am not the first with the problem they recommend to buy Michelin tires insane.

Corrective Action:

Tires ware original equipment new vehicle they ware so loud after 15k miles that I thought the front bearings ware bad took it to the dealer they said all good its a tire issue something about Porsche Macan and Pirelli tires I am not the first with the problem they recommend to buy Michelin tires insane.

Additional Notes:

Tires ware original equipment new vehicle they ware so loud after 15k miles that I thought the front bearings ware bad took it to the dealer they said all good its a tire issue something about Porsche Macan and Pirelli tires I am not the first with the problem they recommend to buy Michelin tires insane.

Manufacturer: PORSCHE
Mfg Campaign: 11438542
Notice Date: Oct 28, 2021
Recall Date: Oct 28, 2021
Porsche Cars North America, Inc.
Campaign: 11435488 Other
Oct 5, 2021
Defect Description:

AIR BAGS

Potential Consequences:

Porsche headquarters is unable to produce the part associated with this recall since April 2021. The dealer does not have the part either. I am unable to have passengers in vehicle causing hardship due to failure to fix recall by Porsche

Corrective Action:

Porsche headquarters is unable to produce the part associated with this recall since April 2021. The dealer does not have the part either. I am unable to have passengers in vehicle causing hardship due to failure to fix recall by Porsche

Additional Notes:

Porsche headquarters is unable to produce the part associated with this recall since April 2021. The dealer does not have the part either. I am unable to have passengers in vehicle causing hardship due to failure to fix recall by Porsche

Manufacturer: PORSCHE
Mfg Campaign: 11435488
Notice Date: Oct 5, 2021
Recall Date: Oct 5, 2021
Porsche Cars North America, Inc.
Campaign: 11432840 Other
Sep 13, 2021
Defect Description:

AIR BAGS

Potential Consequences:

This recall was issued Apr 30,2021. Despite multiple follow ups the manufacturers is not responsive and the dealer cannot provide a timeline to fix it other than saying it may be sometime in 2022. In the meanwhile, I keep getting airbag warnings and tire pressure warnings despite the car tire pressure being fine (checked pressure with a manual gauge). Manufacturer Recall NumberAMA2 NHTSA Recall Number21V-131

Corrective Action:

This recall was issued Apr 30,2021. Despite multiple follow ups the manufacturers is not responsive and the dealer cannot provide a timeline to fix it other than saying it may be sometime in 2022. In the meanwhile, I keep getting airbag warnings and tire pressure warnings despite the car tire pressure being fine (checked pressure with a manual gauge). Manufacturer Recall NumberAMA2 NHTSA Recall Number21V-131

Additional Notes:

This recall was issued Apr 30,2021. Despite multiple follow ups the manufacturers is not responsive and the dealer cannot provide a timeline to fix it other than saying it may be sometime in 2022. In the meanwhile, I keep getting airbag warnings and tire pressure warnings despite the car tire pressure being fine (checked pressure with a manual gauge). Manufacturer Recall NumberAMA2 NHTSA Recall Number21V-131

Manufacturer: PORSCHE
Mfg Campaign: 11432840
Notice Date: Sep 13, 2021
Recall Date: Sep 13, 2021
Porsche Cars North America, Inc.
Campaign: 11432283 Other
Sep 9, 2021
Defect Description:

STEERING

Potential Consequences:

The power to the steering has failed causing the vehicle to be hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on steering (during loss of power to steering) causes vehicle to veer in direction of steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. Appointment for diagnosis at dealer has not been scheduled yet. No other inspections have taken place. No warning/messages, issue just appeared.

Corrective Action:

The power to the steering has failed causing the vehicle to be hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on steering (during loss of power to steering) causes vehicle to veer in direction of steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. Appointment for diagnosis at dealer has not been scheduled yet. No other inspections have taken place. No warning/messages, issue just appeared.

Additional Notes:

The power to the steering has failed causing the vehicle to be hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on steering (during loss of power to steering) causes vehicle to veer in direction of steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. Appointment for diagnosis at dealer has not been scheduled yet. No other inspections have taken place. No warning/messages, issue just appeared.

Manufacturer: PORSCHE
Mfg Campaign: 11432283
Notice Date: Sep 9, 2021
Recall Date: Sep 9, 2021
Porsche Cars North America, Inc.
Campaign: 11430421 Other
Aug 25, 2021
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: PORSCHE
Mfg Campaign: 11430421
Notice Date: Aug 25, 2021
Recall Date: Aug 25, 2021
Porsche Cars North America, Inc.
Campaign: 11429045 Other
Aug 13, 2021
Defect Description:

AIR BAGS

Potential Consequences:

Takata recall. The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

Takata recall. The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

Takata recall. The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: PORSCHE
Mfg Campaign: 11429045
Notice Date: Aug 13, 2021
Recall Date: Aug 13, 2021
Porsche Cars North America, Inc.
Campaign: 11419063 Other
May 30, 2021
Defect Description:

ENGINE

Potential Consequences:

On April 26 2021 performed routine oil change and noticed oil leaking from valve cover gasket onto side of engine. Took to Prestige Imports Inc, in Lakewood Colorado April 30th 2021, mileage is 22,851 and dealer told me: "Inspect for engine oil leak, no leak present although a slight wetness is visible at valve cover, no drips present. No repairs necessary per Porsche warranty guidelines." Dealer advised me to drive car hard and return in few weeks for visual inspection. Returned to dealer on 05/19/2021 and dealer looked at car and told me leak was a SWEAT and would not be repaired under warranty. Car purchased 05/22/2021, out of warranty 05/22/2021.

Corrective Action:

On April 26 2021 performed routine oil change and noticed oil leaking from valve cover gasket onto side of engine. Took to Prestige Imports Inc, in Lakewood Colorado April 30th 2021, mileage is 22,851 and dealer told me: "Inspect for engine oil leak, no leak present although a slight wetness is visible at valve cover, no drips present. No repairs necessary per Porsche warranty guidelines." Dealer advised me to drive car hard and return in few weeks for visual inspection. Returned to dealer on 05/19/2021 and dealer looked at car and told me leak was a SWEAT and would not be repaired under warranty. Car purchased 05/22/2021, out of warranty 05/22/2021.

Additional Notes:

On April 26 2021 performed routine oil change and noticed oil leaking from valve cover gasket onto side of engine. Took to Prestige Imports Inc, in Lakewood Colorado April 30th 2021, mileage is 22,851 and dealer told me: "Inspect for engine oil leak, no leak present although a slight wetness is visible at valve cover, no drips present. No repairs necessary per Porsche warranty guidelines." Dealer advised me to drive car hard and return in few weeks for visual inspection. Returned to dealer on 05/19/2021 and dealer looked at car and told me leak was a SWEAT and would not be repaired under warranty. Car purchased 05/22/2021, out of warranty 05/22/2021.

Manufacturer: PORSCHE
Mfg Campaign: 11419063
Notice Date: May 30, 2021
Recall Date: May 30, 2021
Porsche Cars North America, Inc.
Campaign: 11414441 Other
Apr 29, 2021
Defect Description:

AIR BAGS

Potential Consequences:

THE DIAGNOSTIC SHOWS THAT THE SENSOR FOR THE DRIVER-SIDE AIRBAG IS INDICATING LOW OHMS (1.3) COMPARED TO STANDARD OHM OF 3+ THAT IS REQUIRED FOR THE AIRBAG TO DEPLOY. THIS COULD CAUSE THE AIRBAG TO NOW DEPLOY AS INTENDED DURING AN ACCIDENT.

Corrective Action:

THE DIAGNOSTIC SHOWS THAT THE SENSOR FOR THE DRIVER-SIDE AIRBAG IS INDICATING LOW OHMS (1.3) COMPARED TO STANDARD OHM OF 3+ THAT IS REQUIRED FOR THE AIRBAG TO DEPLOY. THIS COULD CAUSE THE AIRBAG TO NOW DEPLOY AS INTENDED DURING AN ACCIDENT.

Additional Notes:

THE DIAGNOSTIC SHOWS THAT THE SENSOR FOR THE DRIVER-SIDE AIRBAG IS INDICATING LOW OHMS (1.3) COMPARED TO STANDARD OHM OF 3+ THAT IS REQUIRED FOR THE AIRBAG TO DEPLOY. THIS COULD CAUSE THE AIRBAG TO NOW DEPLOY AS INTENDED DURING AN ACCIDENT.

Manufacturer: PORSCHE
Mfg Campaign: 11414441
Notice Date: Apr 29, 2021
Recall Date: Apr 29, 2021
Porsche Cars North America, Inc.
Campaign: 11407094 Other
Apr 8, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Corrective Action:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Additional Notes:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Manufacturer: PORSCHE
Mfg Campaign: 11407094
Notice Date: Apr 8, 2021
Recall Date: Apr 8, 2021
Porsche Cars North America, Inc.
Campaign: 11407094 Other
Apr 8, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Corrective Action:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Additional Notes:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Manufacturer: PORSCHE
Mfg Campaign: 11407094
Notice Date: Apr 8, 2021
Recall Date: Apr 8, 2021
Porsche Cars North America, Inc.
Campaign: 11407094 Other
Apr 8, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Corrective Action:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Additional Notes:

I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.

Manufacturer: PORSCHE
Mfg Campaign: 11407094
Notice Date: Apr 8, 2021
Recall Date: Apr 8, 2021
Porsche Cars North America, Inc.
Campaign: 11377569 Other
Dec 2, 2020
Defect Description:

ENGINE

Potential Consequences:

PER PORSCHE DEALER, "2 BROKER BOLTS ON THE TIMING COVER CAUSING AN OIL LEAK." VERY, VERY EXPENSIVE (THOUSANDS OF DOLLARS) TO REPAIR AS VEHICLE IS 50 MONTHS OLD. NO RECALL JUST YET BY PORSCHE PER DEALER, THOUGH HAS AFFECTED PORSCHE CARS WITH THIS ENGINE IN SIGNIFICANT NUMBERS AS IS READILY NOTED ON ONLINE FORUMS AND ACKNOWLEDGED BY DEALER.

Corrective Action:

PER PORSCHE DEALER, "2 BROKER BOLTS ON THE TIMING COVER CAUSING AN OIL LEAK." VERY, VERY EXPENSIVE (THOUSANDS OF DOLLARS) TO REPAIR AS VEHICLE IS 50 MONTHS OLD. NO RECALL JUST YET BY PORSCHE PER DEALER, THOUGH HAS AFFECTED PORSCHE CARS WITH THIS ENGINE IN SIGNIFICANT NUMBERS AS IS READILY NOTED ON ONLINE FORUMS AND ACKNOWLEDGED BY DEALER.

Additional Notes:

PER PORSCHE DEALER, "2 BROKER BOLTS ON THE TIMING COVER CAUSING AN OIL LEAK." VERY, VERY EXPENSIVE (THOUSANDS OF DOLLARS) TO REPAIR AS VEHICLE IS 50 MONTHS OLD. NO RECALL JUST YET BY PORSCHE PER DEALER, THOUGH HAS AFFECTED PORSCHE CARS WITH THIS ENGINE IN SIGNIFICANT NUMBERS AS IS READILY NOTED ON ONLINE FORUMS AND ACKNOWLEDGED BY DEALER.

Manufacturer: PORSCHE
Mfg Campaign: 11377569
Notice Date: Dec 2, 2020
Recall Date: Dec 2, 2020
Porsche Cars North America, Inc.
Campaign: 11271737 Other
Oct 28, 2019
Defect Description:

AIR BAGS

Potential Consequences:

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

Corrective Action:

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

Additional Notes:

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

Manufacturer: PORSCHE
Mfg Campaign: 11271737
Notice Date: Oct 28, 2019
Recall Date: Oct 28, 2019
Porsche Cars North America, Inc.
Campaign: 11267380 Other
Oct 9, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY SHOP TO BE REPAIRED. PORSCHE GOLD COAST (125 S SERVICE RD, JERICHO, NY 11753, (516) 758-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY SHOP TO BE REPAIRED. PORSCHE GOLD COAST (125 S SERVICE RD, JERICHO, NY 11753, (516) 758-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY SHOP TO BE REPAIRED. PORSCHE GOLD COAST (125 S SERVICE RD, JERICHO, NY 11753, (516) 758-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Manufacturer: PORSCHE
Mfg Campaign: 11267380
Notice Date: Oct 9, 2019
Recall Date: Oct 9, 2019
Porsche Cars North America, Inc.
Campaign: 11267380 Other
Oct 9, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY SHOP TO BE REPAIRED. PORSCHE GOLD COAST (125 S SERVICE RD, JERICHO, NY 11753, (516) 758-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY SHOP TO BE REPAIRED. PORSCHE GOLD COAST (125 S SERVICE RD, JERICHO, NY 11753, (516) 758-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO BODY SHOP TO BE REPAIRED. PORSCHE GOLD COAST (125 S SERVICE RD, JERICHO, NY 11753, (516) 758-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Manufacturer: PORSCHE
Mfg Campaign: 11267380
Notice Date: Oct 9, 2019
Recall Date: Oct 9, 2019
Porsche Cars North America, Inc.
Campaign: 11235314 Other
Jul 27, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

PORSCHE MACAN HAS LONG BRAKE PEDAL TRAVEL. MANUAL SAYS ONE THING AND REALITY IS ANOTHER. I HAVE HAD CAR TO 2 DIFFERENT DEALERS AND BOTH SAY IT'S NORMAL-TRUST ME IT'S NOT AT ALL SATISFACTORY. IT'S JUST A MATTER OF TIME BEFORE I WILL HAVE AN ACCIDENT GOING INTO GARAGE. GOING UP SLIGHT INCLINE INTO GARAGE CAUSES CAR TO DOWNSHIFT AND ACCELERATE AND WITH LONG BRAKE TRAVEL RECEIPT FOR DISASTER. SAT IN 2019 MACAN TODAY AND BRAKE TRAVEL IS WHAT YOU WOULD EXPECT VERY LITTLE TRAVEL. IN CONCLUSION PORSCHE KNEW THEY HAD A PROBLEM IN 2017 AS IT IS NOW FIXED.

Corrective Action:

PORSCHE MACAN HAS LONG BRAKE PEDAL TRAVEL. MANUAL SAYS ONE THING AND REALITY IS ANOTHER. I HAVE HAD CAR TO 2 DIFFERENT DEALERS AND BOTH SAY IT'S NORMAL-TRUST ME IT'S NOT AT ALL SATISFACTORY. IT'S JUST A MATTER OF TIME BEFORE I WILL HAVE AN ACCIDENT GOING INTO GARAGE. GOING UP SLIGHT INCLINE INTO GARAGE CAUSES CAR TO DOWNSHIFT AND ACCELERATE AND WITH LONG BRAKE TRAVEL RECEIPT FOR DISASTER. SAT IN 2019 MACAN TODAY AND BRAKE TRAVEL IS WHAT YOU WOULD EXPECT VERY LITTLE TRAVEL. IN CONCLUSION PORSCHE KNEW THEY HAD A PROBLEM IN 2017 AS IT IS NOW FIXED.

Additional Notes:

PORSCHE MACAN HAS LONG BRAKE PEDAL TRAVEL. MANUAL SAYS ONE THING AND REALITY IS ANOTHER. I HAVE HAD CAR TO 2 DIFFERENT DEALERS AND BOTH SAY IT'S NORMAL-TRUST ME IT'S NOT AT ALL SATISFACTORY. IT'S JUST A MATTER OF TIME BEFORE I WILL HAVE AN ACCIDENT GOING INTO GARAGE. GOING UP SLIGHT INCLINE INTO GARAGE CAUSES CAR TO DOWNSHIFT AND ACCELERATE AND WITH LONG BRAKE TRAVEL RECEIPT FOR DISASTER. SAT IN 2019 MACAN TODAY AND BRAKE TRAVEL IS WHAT YOU WOULD EXPECT VERY LITTLE TRAVEL. IN CONCLUSION PORSCHE KNEW THEY HAD A PROBLEM IN 2017 AS IT IS NOW FIXED.

Manufacturer: PORSCHE
Mfg Campaign: 11235314
Notice Date: Jul 27, 2019
Recall Date: Jul 27, 2019
Porsche Cars North America, Inc.
Campaign: 11187464 Other
Mar 18, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

BRAKE TRAVEL TENDS TO BE INORDINATELY LONG BEFORE SHOWING SIGNS OF SLOWING THE VEHICLE. TENDENCY IS TO THEN ENGAGE ABRUPTLY AS THE DRIVER REACTS TO LACK OF STOPPING. DEALER INDICATES THIS IS "NORMAL". IT MAY BE NORMAL BUT NOT PARTICULARLY SAFE. YOU CAN "PUMP" THE BRAKES AND MITIGATE IT SOMEWHAT BUT THAT'S NOT NORMAL BEHAVIOR. I WILL ENTER A DATE BUT THIS IS AN EVERY DAY OCCURRENCE.

Corrective Action:

BRAKE TRAVEL TENDS TO BE INORDINATELY LONG BEFORE SHOWING SIGNS OF SLOWING THE VEHICLE. TENDENCY IS TO THEN ENGAGE ABRUPTLY AS THE DRIVER REACTS TO LACK OF STOPPING. DEALER INDICATES THIS IS "NORMAL". IT MAY BE NORMAL BUT NOT PARTICULARLY SAFE. YOU CAN "PUMP" THE BRAKES AND MITIGATE IT SOMEWHAT BUT THAT'S NOT NORMAL BEHAVIOR. I WILL ENTER A DATE BUT THIS IS AN EVERY DAY OCCURRENCE.

Additional Notes:

BRAKE TRAVEL TENDS TO BE INORDINATELY LONG BEFORE SHOWING SIGNS OF SLOWING THE VEHICLE. TENDENCY IS TO THEN ENGAGE ABRUPTLY AS THE DRIVER REACTS TO LACK OF STOPPING. DEALER INDICATES THIS IS "NORMAL". IT MAY BE NORMAL BUT NOT PARTICULARLY SAFE. YOU CAN "PUMP" THE BRAKES AND MITIGATE IT SOMEWHAT BUT THAT'S NOT NORMAL BEHAVIOR. I WILL ENTER A DATE BUT THIS IS AN EVERY DAY OCCURRENCE.

Manufacturer: PORSCHE
Mfg Campaign: 11187464
Notice Date: Mar 18, 2019
Recall Date: Mar 18, 2019
Porsche Cars North America, Inc.
Campaign: 11130906 Other
Sep 24, 2018
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE "ENGINE CONTROL FAULT" INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (GARBER AUTOMOTIVE ROCHESTER, 3955 W HENRIETTA ROAD, ROCHESTER, NY 14623) ON SIX OCCASIONS, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE "ENGINE CONTROL FAULT" INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (GARBER AUTOMOTIVE ROCHESTER, 3955 W HENRIETTA ROAD, ROCHESTER, NY 14623) ON SIX OCCASIONS, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE "ENGINE CONTROL FAULT" INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (GARBER AUTOMOTIVE ROCHESTER, 3955 W HENRIETTA ROAD, ROCHESTER, NY 14623) ON SIX OCCASIONS, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Manufacturer: PORSCHE
Mfg Campaign: 11130906
Notice Date: Sep 24, 2018
Recall Date: Sep 24, 2018

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