Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS REFERRED TO AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH (11200 N FWY SERVICE RD E, FORT WORTH, TX 76177, (817) 642-7894). AN INDEPENDENT MECHANIC INDICATED THAT DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS REFERRED TO AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH (11200 N FWY SERVICE RD E, FORT WORTH, TX 76177, (817) 642-7894). AN INDEPENDENT MECHANIC INDICATED THAT DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS REFERRED TO AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH (11200 N FWY SERVICE RD E, FORT WORTH, TX 76177, (817) 642-7894). AN INDEPENDENT MECHANIC INDICATED THAT DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11185144
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SEE ENCLOSED PAPERWORK REPORT FOR DETAILS OF ACCIDENT. *DT RECALL WAS FIXED AT CROWN DODGE.*JB
Corrective Action:
SEE ENCLOSED PAPERWORK REPORT FOR DETAILS OF ACCIDENT. *DT RECALL WAS FIXED AT CROWN DODGE.*JB
Additional Notes:
SEE ENCLOSED PAPERWORK REPORT FOR DETAILS OF ACCIDENT. *DT RECALL WAS FIXED AT CROWN DODGE.*JB
Mfg Campaign: 11184953
Recall Date: Mar 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
EXHAUST MANIFOLD BOLTS HAVE SHEARED AND SNAPPED. WITH LESS THAN 50K MILES ON THE TRUCK THE EXHAUST MANIFOLD BOLTS HAVE SHEARED. THIS RESULTS IN A LEAK OF EXHAUST GASES INTO THE CABIN OF THE TRUCK. MAKING THE VEHICLE UNSAFE AND AT RISK OF CARBON MONOXIDE POISONING. THE RAM DEALERSHIP STATED THAT THIS IS A COMMON PROBLEM 3/6/2019
Corrective Action:
EXHAUST MANIFOLD BOLTS HAVE SHEARED AND SNAPPED. WITH LESS THAN 50K MILES ON THE TRUCK THE EXHAUST MANIFOLD BOLTS HAVE SHEARED. THIS RESULTS IN A LEAK OF EXHAUST GASES INTO THE CABIN OF THE TRUCK. MAKING THE VEHICLE UNSAFE AND AT RISK OF CARBON MONOXIDE POISONING. THE RAM DEALERSHIP STATED THAT THIS IS A COMMON PROBLEM 3/6/2019
Additional Notes:
EXHAUST MANIFOLD BOLTS HAVE SHEARED AND SNAPPED. WITH LESS THAN 50K MILES ON THE TRUCK THE EXHAUST MANIFOLD BOLTS HAVE SHEARED. THIS RESULTS IN A LEAK OF EXHAUST GASES INTO THE CABIN OF THE TRUCK. MAKING THE VEHICLE UNSAFE AND AT RISK OF CARBON MONOXIDE POISONING. THE RAM DEALERSHIP STATED THAT THIS IS A COMMON PROBLEM 3/6/2019
Mfg Campaign: 11184642
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS RUNNING. SERIOUS OIL LEAK FORMED BETWEEN THE TOP OF THE ENGINE BLOCK AND THE OIL FILTER ADAPTER (THIS PART ALSO HOUSES TWO SENSORS AND AN OIL COOLER). THIS LEAK IS SO SEVERE OIL POOLS ON TOP OF THE BLOCK AND RUNS DOWN THE BACK OF THE ENGINE DIRECTLY ONTO TRANSMISSION BELL HOUSING AND EXHAUST PIPING. HOT PIPING CAUSES OIL TO BURN AND CREATES RISK OF FIRE. THIS IS AN EXTREMELY WIDESPREAD PROBLEM WITH 2014 AND NEWER CHRYSLER VEHICLES THAT ARE EQUIPPED WITH THE 3.6 LITER 'PENTASTAR' V6. CHRYSLER HAS SO FAR REFUSED TO RECALL THE PARTS, DESIGN A SUITABLE REPLACEMENT PART, OR FIX THE ISSUE OUTSIDE OF THE BASIC POWER TRAIN WARRANTY.
Corrective Action:
VEHICLE WAS RUNNING. SERIOUS OIL LEAK FORMED BETWEEN THE TOP OF THE ENGINE BLOCK AND THE OIL FILTER ADAPTER (THIS PART ALSO HOUSES TWO SENSORS AND AN OIL COOLER). THIS LEAK IS SO SEVERE OIL POOLS ON TOP OF THE BLOCK AND RUNS DOWN THE BACK OF THE ENGINE DIRECTLY ONTO TRANSMISSION BELL HOUSING AND EXHAUST PIPING. HOT PIPING CAUSES OIL TO BURN AND CREATES RISK OF FIRE. THIS IS AN EXTREMELY WIDESPREAD PROBLEM WITH 2014 AND NEWER CHRYSLER VEHICLES THAT ARE EQUIPPED WITH THE 3.6 LITER 'PENTASTAR' V6. CHRYSLER HAS SO FAR REFUSED TO RECALL THE PARTS, DESIGN A SUITABLE REPLACEMENT PART, OR FIX THE ISSUE OUTSIDE OF THE BASIC POWER TRAIN WARRANTY.
Additional Notes:
VEHICLE WAS RUNNING. SERIOUS OIL LEAK FORMED BETWEEN THE TOP OF THE ENGINE BLOCK AND THE OIL FILTER ADAPTER (THIS PART ALSO HOUSES TWO SENSORS AND AN OIL COOLER). THIS LEAK IS SO SEVERE OIL POOLS ON TOP OF THE BLOCK AND RUNS DOWN THE BACK OF THE ENGINE DIRECTLY ONTO TRANSMISSION BELL HOUSING AND EXHAUST PIPING. HOT PIPING CAUSES OIL TO BURN AND CREATES RISK OF FIRE. THIS IS AN EXTREMELY WIDESPREAD PROBLEM WITH 2014 AND NEWER CHRYSLER VEHICLES THAT ARE EQUIPPED WITH THE 3.6 LITER 'PENTASTAR' V6. CHRYSLER HAS SO FAR REFUSED TO RECALL THE PARTS, DESIGN A SUITABLE REPLACEMENT PART, OR FIX THE ISSUE OUTSIDE OF THE BASIC POWER TRAIN WARRANTY.
Mfg Campaign: 11184241
Recall Date: Mar 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
DURING COLD WEATHER (BELOW 0) THE AIR RIDE SUSPENSION DOES NOT WORK. IT FREEZES UP AND CREATES A DANGEROUS DRIVING CONDITION ON ROUGH OR UNEVEN ROADS. THE VEHICLE BOUNCES AND LOOSES TRACTION TO THE ROAD AND COULD CAUSE AN ACCIDENT TO OCCUR.
Corrective Action:
DURING COLD WEATHER (BELOW 0) THE AIR RIDE SUSPENSION DOES NOT WORK. IT FREEZES UP AND CREATES A DANGEROUS DRIVING CONDITION ON ROUGH OR UNEVEN ROADS. THE VEHICLE BOUNCES AND LOOSES TRACTION TO THE ROAD AND COULD CAUSE AN ACCIDENT TO OCCUR.
Additional Notes:
DURING COLD WEATHER (BELOW 0) THE AIR RIDE SUSPENSION DOES NOT WORK. IT FREEZES UP AND CREATES A DANGEROUS DRIVING CONDITION ON ROUGH OR UNEVEN ROADS. THE VEHICLE BOUNCES AND LOOSES TRACTION TO THE ROAD AND COULD CAUSE AN ACCIDENT TO OCCUR.
Mfg Campaign: 11183905
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DURING COLD WEATHER (BELOW 0) THE AIR RIDE SUSPENSION DOES NOT WORK. IT FREEZES UP AND CREATES A DANGEROUS DRIVING CONDITION ON ROUGH OR UNEVEN ROADS. THE VEHICLE BOUNCES AND LOOSES TRACTION TO THE ROAD AND COULD CAUSE AN ACCIDENT TO OCCUR.
Corrective Action:
DURING COLD WEATHER (BELOW 0) THE AIR RIDE SUSPENSION DOES NOT WORK. IT FREEZES UP AND CREATES A DANGEROUS DRIVING CONDITION ON ROUGH OR UNEVEN ROADS. THE VEHICLE BOUNCES AND LOOSES TRACTION TO THE ROAD AND COULD CAUSE AN ACCIDENT TO OCCUR.
Additional Notes:
DURING COLD WEATHER (BELOW 0) THE AIR RIDE SUSPENSION DOES NOT WORK. IT FREEZES UP AND CREATES A DANGEROUS DRIVING CONDITION ON ROUGH OR UNEVEN ROADS. THE VEHICLE BOUNCES AND LOOSES TRACTION TO THE ROAD AND COULD CAUSE AN ACCIDENT TO OCCUR.
Mfg Campaign: 11183905
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HELLO, I CALLED MY DEALERSHIP AND ASKED THEM ABOUT MY FUEL SENSOR, CHECK ENGINE LIGHT HAS BEEN ON. SOMETIMES WHEN I FILL UP MY TANK IT GOES AWAY. THAT BEING SAID. I HAVE SEARCHED THE I GERBER TO FIND OUT IT IS A COMMON PROBLEM WITH OUR RAM TRUCKS. DESLERSHIP WILL NOT COVER NOW THE POWER TRAIN WARRANTY. THIS SHOULD BE A RECALL. IT IS GOING TO CHARGE US NEARLY 1000 DOLLARS TO FIX IT. SIMPLE FIX. MY TRUCK HAS ONLY 60,0000 MILES BRAND NEW. SOMETIMES IT GOES AWAY WHEN I AM DRIVING AND THAN IT REAPPEARS. PLEASE MAKE THIS A RECALL THAT WAY WE CAN GET IT FIX. IF NOT I AM GOING TO HAVE TO FIX IT MYSELF. THANK YOU.
Corrective Action:
HELLO, I CALLED MY DEALERSHIP AND ASKED THEM ABOUT MY FUEL SENSOR, CHECK ENGINE LIGHT HAS BEEN ON. SOMETIMES WHEN I FILL UP MY TANK IT GOES AWAY. THAT BEING SAID. I HAVE SEARCHED THE I GERBER TO FIND OUT IT IS A COMMON PROBLEM WITH OUR RAM TRUCKS. DESLERSHIP WILL NOT COVER NOW THE POWER TRAIN WARRANTY. THIS SHOULD BE A RECALL. IT IS GOING TO CHARGE US NEARLY 1000 DOLLARS TO FIX IT. SIMPLE FIX. MY TRUCK HAS ONLY 60,0000 MILES BRAND NEW. SOMETIMES IT GOES AWAY WHEN I AM DRIVING AND THAN IT REAPPEARS. PLEASE MAKE THIS A RECALL THAT WAY WE CAN GET IT FIX. IF NOT I AM GOING TO HAVE TO FIX IT MYSELF. THANK YOU.
Additional Notes:
HELLO, I CALLED MY DEALERSHIP AND ASKED THEM ABOUT MY FUEL SENSOR, CHECK ENGINE LIGHT HAS BEEN ON. SOMETIMES WHEN I FILL UP MY TANK IT GOES AWAY. THAT BEING SAID. I HAVE SEARCHED THE I GERBER TO FIND OUT IT IS A COMMON PROBLEM WITH OUR RAM TRUCKS. DESLERSHIP WILL NOT COVER NOW THE POWER TRAIN WARRANTY. THIS SHOULD BE A RECALL. IT IS GOING TO CHARGE US NEARLY 1000 DOLLARS TO FIX IT. SIMPLE FIX. MY TRUCK HAS ONLY 60,0000 MILES BRAND NEW. SOMETIMES IT GOES AWAY WHEN I AM DRIVING AND THAN IT REAPPEARS. PLEASE MAKE THIS A RECALL THAT WAY WE CAN GET IT FIX. IF NOT I AM GOING TO HAVE TO FIX IT MYSELF. THANK YOU.
Mfg Campaign: 11183432
Recall Date: Mar 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED ESPECIALLY WHILE MAKING LEFT TURNS. WHEN THE VEHICLE ACCELERATED, THE POWER STEERING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS COLD STARTED, THE POWER STEERING WOULD NOT WORK AT ALL. THE CONTACT TOOK THE VEHICLE TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) FOR PAST UNKNOWN RECALL REPAIRS REGARDING THE COMPUTER SYSTEM REPROGRAMMING. THE CONTACT BELIEVED THE POWER STEERING ASSIST SHORTED OUT DUE TO THE PREVIOUS RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED ESPECIALLY WHILE MAKING LEFT TURNS. WHEN THE VEHICLE ACCELERATED, THE POWER STEERING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS COLD STARTED, THE POWER STEERING WOULD NOT WORK AT ALL. THE CONTACT TOOK THE VEHICLE TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) FOR PAST UNKNOWN RECALL REPAIRS REGARDING THE COMPUTER SYSTEM REPROGRAMMING. THE CONTACT BELIEVED THE POWER STEERING ASSIST SHORTED OUT DUE TO THE PREVIOUS RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED ESPECIALLY WHILE MAKING LEFT TURNS. WHEN THE VEHICLE ACCELERATED, THE POWER STEERING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS COLD STARTED, THE POWER STEERING WOULD NOT WORK AT ALL. THE CONTACT TOOK THE VEHICLE TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) FOR PAST UNKNOWN RECALL REPAIRS REGARDING THE COMPUTER SYSTEM REPROGRAMMING. THE CONTACT BELIEVED THE POWER STEERING ASSIST SHORTED OUT DUE TO THE PREVIOUS RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,500.
Mfg Campaign: 11182509
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WOULD LIKE TO THANK RAM WITH THE AWESOME TROUBLESHOOTING SKILLS YOU HAVE PROVIDED ME WITH MY PARKING SENSORS IN MY 2016 RAM. AFTER 6 TRIPS TO THE DEALERSHIP REPLACED ALMOST ALL THE SENSORS AND THE CONTROL MODULE. YOUR ANSWER IS TO TURN OFF YOUR SENSORS WHEN IT'S NOT SUNNY AND DRY OUT BECAUSE RAIN!!!! CAN AFFECT AN OUTDOOR SENSOR. SO ANYTIME IT RAINS I NEED TO TURN MY SENSORS OFF AND TURN THEM BACK ON WHEN ITS DRY. NOW EXPLAIN TO ME WHY I WOULD WANT TO BUY A FIAT/CHRYSLER PRODUCT.
Corrective Action:
I WOULD LIKE TO THANK RAM WITH THE AWESOME TROUBLESHOOTING SKILLS YOU HAVE PROVIDED ME WITH MY PARKING SENSORS IN MY 2016 RAM. AFTER 6 TRIPS TO THE DEALERSHIP REPLACED ALMOST ALL THE SENSORS AND THE CONTROL MODULE. YOUR ANSWER IS TO TURN OFF YOUR SENSORS WHEN IT'S NOT SUNNY AND DRY OUT BECAUSE RAIN!!!! CAN AFFECT AN OUTDOOR SENSOR. SO ANYTIME IT RAINS I NEED TO TURN MY SENSORS OFF AND TURN THEM BACK ON WHEN ITS DRY. NOW EXPLAIN TO ME WHY I WOULD WANT TO BUY A FIAT/CHRYSLER PRODUCT.
Additional Notes:
I WOULD LIKE TO THANK RAM WITH THE AWESOME TROUBLESHOOTING SKILLS YOU HAVE PROVIDED ME WITH MY PARKING SENSORS IN MY 2016 RAM. AFTER 6 TRIPS TO THE DEALERSHIP REPLACED ALMOST ALL THE SENSORS AND THE CONTROL MODULE. YOUR ANSWER IS TO TURN OFF YOUR SENSORS WHEN IT'S NOT SUNNY AND DRY OUT BECAUSE RAIN!!!! CAN AFFECT AN OUTDOOR SENSOR. SO ANYTIME IT RAINS I NEED TO TURN MY SENSORS OFF AND TURN THEM BACK ON WHEN ITS DRY. NOW EXPLAIN TO ME WHY I WOULD WANT TO BUY A FIAT/CHRYSLER PRODUCT.
Mfg Campaign: 11182672
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Corrective Action:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Additional Notes:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Mfg Campaign: 11182188
Recall Date: Feb 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Corrective Action:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Additional Notes:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Mfg Campaign: 11182188
Recall Date: Feb 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Corrective Action:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Additional Notes:
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Mfg Campaign: 11182188
Recall Date: Feb 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE COMPRESSOR THAT OPERATES THE AIR SUSPENSION IS BAD. UPON A LITTLE RESEARCH THIS SEEMS TO BE PROBLEM WITH A LOT OF RAM TRUCKS. ESPECIALLY IN COLD WEATHER CLIMATES. THIS HAPPENED WHILE I WASN'T DRIVING IT.
Corrective Action:
THE COMPRESSOR THAT OPERATES THE AIR SUSPENSION IS BAD. UPON A LITTLE RESEARCH THIS SEEMS TO BE PROBLEM WITH A LOT OF RAM TRUCKS. ESPECIALLY IN COLD WEATHER CLIMATES. THIS HAPPENED WHILE I WASN'T DRIVING IT.
Additional Notes:
THE COMPRESSOR THAT OPERATES THE AIR SUSPENSION IS BAD. UPON A LITTLE RESEARCH THIS SEEMS TO BE PROBLEM WITH A LOT OF RAM TRUCKS. ESPECIALLY IN COLD WEATHER CLIMATES. THIS HAPPENED WHILE I WASN'T DRIVING IT.
Mfg Campaign: 11181810
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK ROLLED AWAY WHILE IN DRIVEWAY WHILE IN PARK WITH E-BRAKE ON.
Corrective Action:
TRUCK ROLLED AWAY WHILE IN DRIVEWAY WHILE IN PARK WITH E-BRAKE ON.
Additional Notes:
TRUCK ROLLED AWAY WHILE IN DRIVEWAY WHILE IN PARK WITH E-BRAKE ON.
Mfg Campaign: 11180239
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
PICKUP'S AIR SUSPENSION FAILS TO WORK IN EXTREME COLD. IN JANUARY OF 2018 IT WAS BROUGHT IN TO DEALER AS COMPRESSOR HAD GONE OUT. IT WAS REPLACED BUT WAS DELAYED DUE TO BACK ORDER OF THE PART SO DIDN'T GET PICKUP BACK UNTIL MARCH. BEGINNING IN JANUARY OF 2019 WHEN TEMPERATURES WERE SUB ZERO THE PICKUP'S AIR SUSPENSION WOULD FAIL TO INFLATE FULLY (OR AT ALL) RESULTING IN HAVING TO DRIVE WITH LITTLE TO NO SUSPENSION. ONCE TEMPERATURES WARMED UP TO OR SLIGHTLY ABOVE 0 DEGREES, THE AIR SUSPENSION WOULD WORK. ON FEB 8TH, PICKUP WAS BROUGHT TO GET AN OIL CHANGE AT DEALERSHIP. AFTER LEAVING DEALERSHIP STOPPED AT A STORE. WHEN I GOT BACK IN THE AIR SUSPENSION APPEARED TO BE ACTING AS IT DID WHEN WEATHER WAS EXTREMELY COLD, TO WHICH I BELIEVED IT WOULD PUMP BACK UP HOWEVER, INSTEAD WARNING CAME ON SCREEN INDICATING "IMMEDIATE AIR SUSPENSION SERVICE / REPAIR NEEDED". I DROVE IT BACK TO DEALERSHIP AND THEY INDICATED THIS WAS LIKELY DUE TO COLD AND WAS COMMON WITH OTHERS OF THIS MODEL. SCHEDULED AN APPOINTMENT AND WAS TOLD TO DRIVE CAREFULLY HOME. SINCE THEN TOOK TO ANOTHER REPAIR SHOP AND THEY FOUND AN AIR BAG IS TORN. THEY CAN'T DETERMINE WITHOUT FIXING IT IF THAT WAS THE PROBLEM, OR WAS CAUSED BY THE PROBLEM (DID THE AIR BAG TEAR BECAUSE SUSPENSION WENT OUT OR DID THE AIR BAG GO OUT CAUSING THE SUSPENSION TO FAIL). COST WAS AROUND $600 TO REPLACE THE AIR BAG. HAVE DONE CHECKING AND APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL. THE SAFETY ISSUE WOULD BE HAVING PEOPLE DRIVING VEHICLES WITHOUT SUSPENSION IN COLD WEATHER.
Corrective Action:
PICKUP'S AIR SUSPENSION FAILS TO WORK IN EXTREME COLD. IN JANUARY OF 2018 IT WAS BROUGHT IN TO DEALER AS COMPRESSOR HAD GONE OUT. IT WAS REPLACED BUT WAS DELAYED DUE TO BACK ORDER OF THE PART SO DIDN'T GET PICKUP BACK UNTIL MARCH. BEGINNING IN JANUARY OF 2019 WHEN TEMPERATURES WERE SUB ZERO THE PICKUP'S AIR SUSPENSION WOULD FAIL TO INFLATE FULLY (OR AT ALL) RESULTING IN HAVING TO DRIVE WITH LITTLE TO NO SUSPENSION. ONCE TEMPERATURES WARMED UP TO OR SLIGHTLY ABOVE 0 DEGREES, THE AIR SUSPENSION WOULD WORK. ON FEB 8TH, PICKUP WAS BROUGHT TO GET AN OIL CHANGE AT DEALERSHIP. AFTER LEAVING DEALERSHIP STOPPED AT A STORE. WHEN I GOT BACK IN THE AIR SUSPENSION APPEARED TO BE ACTING AS IT DID WHEN WEATHER WAS EXTREMELY COLD, TO WHICH I BELIEVED IT WOULD PUMP BACK UP HOWEVER, INSTEAD WARNING CAME ON SCREEN INDICATING "IMMEDIATE AIR SUSPENSION SERVICE / REPAIR NEEDED". I DROVE IT BACK TO DEALERSHIP AND THEY INDICATED THIS WAS LIKELY DUE TO COLD AND WAS COMMON WITH OTHERS OF THIS MODEL. SCHEDULED AN APPOINTMENT AND WAS TOLD TO DRIVE CAREFULLY HOME. SINCE THEN TOOK TO ANOTHER REPAIR SHOP AND THEY FOUND AN AIR BAG IS TORN. THEY CAN'T DETERMINE WITHOUT FIXING IT IF THAT WAS THE PROBLEM, OR WAS CAUSED BY THE PROBLEM (DID THE AIR BAG TEAR BECAUSE SUSPENSION WENT OUT OR DID THE AIR BAG GO OUT CAUSING THE SUSPENSION TO FAIL). COST WAS AROUND $600 TO REPLACE THE AIR BAG. HAVE DONE CHECKING AND APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL. THE SAFETY ISSUE WOULD BE HAVING PEOPLE DRIVING VEHICLES WITHOUT SUSPENSION IN COLD WEATHER.
Additional Notes:
PICKUP'S AIR SUSPENSION FAILS TO WORK IN EXTREME COLD. IN JANUARY OF 2018 IT WAS BROUGHT IN TO DEALER AS COMPRESSOR HAD GONE OUT. IT WAS REPLACED BUT WAS DELAYED DUE TO BACK ORDER OF THE PART SO DIDN'T GET PICKUP BACK UNTIL MARCH. BEGINNING IN JANUARY OF 2019 WHEN TEMPERATURES WERE SUB ZERO THE PICKUP'S AIR SUSPENSION WOULD FAIL TO INFLATE FULLY (OR AT ALL) RESULTING IN HAVING TO DRIVE WITH LITTLE TO NO SUSPENSION. ONCE TEMPERATURES WARMED UP TO OR SLIGHTLY ABOVE 0 DEGREES, THE AIR SUSPENSION WOULD WORK. ON FEB 8TH, PICKUP WAS BROUGHT TO GET AN OIL CHANGE AT DEALERSHIP. AFTER LEAVING DEALERSHIP STOPPED AT A STORE. WHEN I GOT BACK IN THE AIR SUSPENSION APPEARED TO BE ACTING AS IT DID WHEN WEATHER WAS EXTREMELY COLD, TO WHICH I BELIEVED IT WOULD PUMP BACK UP HOWEVER, INSTEAD WARNING CAME ON SCREEN INDICATING "IMMEDIATE AIR SUSPENSION SERVICE / REPAIR NEEDED". I DROVE IT BACK TO DEALERSHIP AND THEY INDICATED THIS WAS LIKELY DUE TO COLD AND WAS COMMON WITH OTHERS OF THIS MODEL. SCHEDULED AN APPOINTMENT AND WAS TOLD TO DRIVE CAREFULLY HOME. SINCE THEN TOOK TO ANOTHER REPAIR SHOP AND THEY FOUND AN AIR BAG IS TORN. THEY CAN'T DETERMINE WITHOUT FIXING IT IF THAT WAS THE PROBLEM, OR WAS CAUSED BY THE PROBLEM (DID THE AIR BAG TEAR BECAUSE SUSPENSION WENT OUT OR DID THE AIR BAG GO OUT CAUSING THE SUSPENSION TO FAIL). COST WAS AROUND $600 TO REPLACE THE AIR BAG. HAVE DONE CHECKING AND APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL. THE SAFETY ISSUE WOULD BE HAVING PEOPLE DRIVING VEHICLES WITHOUT SUSPENSION IN COLD WEATHER.
Mfg Campaign: 11180357
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUR TRUCK WAS IN PARK WITH THE BRAKE ON ON OUR DRIVEWAY WHICH IS A HILL AND IT ROLLED BACKWARDS T2 DIFFERENT TIMES WITHOUT ANYBODY IN IT.
Corrective Action:
OUR TRUCK WAS IN PARK WITH THE BRAKE ON ON OUR DRIVEWAY WHICH IS A HILL AND IT ROLLED BACKWARDS T2 DIFFERENT TIMES WITHOUT ANYBODY IN IT.
Additional Notes:
OUR TRUCK WAS IN PARK WITH THE BRAKE ON ON OUR DRIVEWAY WHICH IS A HILL AND IT ROLLED BACKWARDS T2 DIFFERENT TIMES WITHOUT ANYBODY IN IT.
Mfg Campaign: 11179755
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Corrective Action:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Additional Notes:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Mfg Campaign: 11176595
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Corrective Action:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Additional Notes:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Mfg Campaign: 11176595
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Corrective Action:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Additional Notes:
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Mfg Campaign: 11176595
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I OWN A 2016 RAM REBEL 1500 WITH THE AIR RIDE SUSPENSION. AS YOU ARE PROBABLY AWARE, THERE ARE CONSTANT ISSUES WITH THIS SYSTEM. I START MY VEHICLE THIS MORNING AND UPON ENTERING VEHICLE, A MESSAGE POPPED UP STATING,' IMMEDIATE AIR SUSPENSION SERVICE/REPAIR REQUIRED.' THE FRONT END WAS IN 'ENTRY/EXIT' MODE AND THE REAR WAS IN 'NORMAL' MODE. UPON FURTHER INSPECTION, I FOUND A BLOWN 40 AMP GREEN FUSE THAT IS FOR THE AIR SUSPENSION. I REPLACED THE FUSE MYSELF DUE TO CONVENIENCE ISSUES AND NOTED IN MY CAR FAX OF REPAIR. THIS AND MANY OTHER ISSUES WITH THIS SYSTEM HAVE ERUPTED AND IS NOT ACCEPTABLE.
Corrective Action:
I OWN A 2016 RAM REBEL 1500 WITH THE AIR RIDE SUSPENSION. AS YOU ARE PROBABLY AWARE, THERE ARE CONSTANT ISSUES WITH THIS SYSTEM. I START MY VEHICLE THIS MORNING AND UPON ENTERING VEHICLE, A MESSAGE POPPED UP STATING,' IMMEDIATE AIR SUSPENSION SERVICE/REPAIR REQUIRED.' THE FRONT END WAS IN 'ENTRY/EXIT' MODE AND THE REAR WAS IN 'NORMAL' MODE. UPON FURTHER INSPECTION, I FOUND A BLOWN 40 AMP GREEN FUSE THAT IS FOR THE AIR SUSPENSION. I REPLACED THE FUSE MYSELF DUE TO CONVENIENCE ISSUES AND NOTED IN MY CAR FAX OF REPAIR. THIS AND MANY OTHER ISSUES WITH THIS SYSTEM HAVE ERUPTED AND IS NOT ACCEPTABLE.
Additional Notes:
I OWN A 2016 RAM REBEL 1500 WITH THE AIR RIDE SUSPENSION. AS YOU ARE PROBABLY AWARE, THERE ARE CONSTANT ISSUES WITH THIS SYSTEM. I START MY VEHICLE THIS MORNING AND UPON ENTERING VEHICLE, A MESSAGE POPPED UP STATING,' IMMEDIATE AIR SUSPENSION SERVICE/REPAIR REQUIRED.' THE FRONT END WAS IN 'ENTRY/EXIT' MODE AND THE REAR WAS IN 'NORMAL' MODE. UPON FURTHER INSPECTION, I FOUND A BLOWN 40 AMP GREEN FUSE THAT IS FOR THE AIR SUSPENSION. I REPLACED THE FUSE MYSELF DUE TO CONVENIENCE ISSUES AND NOTED IN MY CAR FAX OF REPAIR. THIS AND MANY OTHER ISSUES WITH THIS SYSTEM HAVE ERUPTED AND IS NOT ACCEPTABLE.
Mfg Campaign: 11176184
Recall Date: Feb 11, 2019
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