Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11323670
Recall Date: May 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11323670
Recall Date: May 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11323670
Recall Date: May 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS PULLING OUT INTO FAST ONCOMING HIGHWAY CROSS TRAFFIC WHEN I LOST ALL ACCELERATING POWER. TRAFFIC HAD TO SWERVE AROUND ME AND I NARROWLY AVOIDED BEING STRUCK MULTIPLE TIMES BEFORE I COULD GET OFF TO THE SIDE OF THE ROAD. THERE HAD BEEN NO PRIOR WARNINGS OF THIS FAILURE. AT THE DEALERSHIP I WAS TOLD THE CONTROL MODULE FOR THE ACCELERATOR HAD FAILED AND THEY HAD TO REPROGRAM IT. BEING THAT I COULD HAVE BEEN KILLED, I FELT THIS FAILURE SHOULD BE REPORTED TO YOU. *TR
Corrective Action:
I WAS PULLING OUT INTO FAST ONCOMING HIGHWAY CROSS TRAFFIC WHEN I LOST ALL ACCELERATING POWER. TRAFFIC HAD TO SWERVE AROUND ME AND I NARROWLY AVOIDED BEING STRUCK MULTIPLE TIMES BEFORE I COULD GET OFF TO THE SIDE OF THE ROAD. THERE HAD BEEN NO PRIOR WARNINGS OF THIS FAILURE. AT THE DEALERSHIP I WAS TOLD THE CONTROL MODULE FOR THE ACCELERATOR HAD FAILED AND THEY HAD TO REPROGRAM IT. BEING THAT I COULD HAVE BEEN KILLED, I FELT THIS FAILURE SHOULD BE REPORTED TO YOU. *TR
Additional Notes:
I WAS PULLING OUT INTO FAST ONCOMING HIGHWAY CROSS TRAFFIC WHEN I LOST ALL ACCELERATING POWER. TRAFFIC HAD TO SWERVE AROUND ME AND I NARROWLY AVOIDED BEING STRUCK MULTIPLE TIMES BEFORE I COULD GET OFF TO THE SIDE OF THE ROAD. THERE HAD BEEN NO PRIOR WARNINGS OF THIS FAILURE. AT THE DEALERSHIP I WAS TOLD THE CONTROL MODULE FOR THE ACCELERATOR HAD FAILED AND THEY HAD TO REPROGRAM IT. BEING THAT I COULD HAVE BEEN KILLED, I FELT THIS FAILURE SHOULD BE REPORTED TO YOU. *TR
Mfg Campaign: 11323533
Recall Date: May 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE ABNORMAL SOUND CAME FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,453.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE ABNORMAL SOUND CAME FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,453.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE ABNORMAL SOUND CAME FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,453.
Mfg Campaign: 11322754
Recall Date: Apr 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WE HAVE A RECALL FROM LAST YEAR THAT THEY SAY THEY HAVE NO IDEA WHEN OR IF IT WILL OR CAN BE FIXED ON OUR 2017 RAM 1500 ECO DIESEL DUE TO THE SAFETY HAZARD (FIRE/EXPLOSION) OF THIS RECALL AND THAT THEY HAVE HAD PLENTY OF TIME TO FIX IT, WE ASKED FOR A LOANER VEHICLE UNTIL OURS COULD BE FIXED. THE DEALER REFUSED. SINCE IT'S BEEN AT LEAST 6 MONTHS WITH NO REPAIR IN SIGHT, WE DECIDED TO TRADE IT IN ON A NEW RAM. THE DEALER OFFERED US $12,000 LESS THAN WE STILL OWE ON THE RECALLED RAM DUE TO THE RECALL THAT CAN'T BE FIXED! WE ARE STUCK PAYING FOR A DANGEROUS LEMON AND BELIEVE THEY SHOULD BE MADE TO BUY IT BACK FOR WHAT WE STILL OWE. PLEASE HELP!!
Corrective Action:
WE HAVE A RECALL FROM LAST YEAR THAT THEY SAY THEY HAVE NO IDEA WHEN OR IF IT WILL OR CAN BE FIXED ON OUR 2017 RAM 1500 ECO DIESEL DUE TO THE SAFETY HAZARD (FIRE/EXPLOSION) OF THIS RECALL AND THAT THEY HAVE HAD PLENTY OF TIME TO FIX IT, WE ASKED FOR A LOANER VEHICLE UNTIL OURS COULD BE FIXED. THE DEALER REFUSED. SINCE IT'S BEEN AT LEAST 6 MONTHS WITH NO REPAIR IN SIGHT, WE DECIDED TO TRADE IT IN ON A NEW RAM. THE DEALER OFFERED US $12,000 LESS THAN WE STILL OWE ON THE RECALLED RAM DUE TO THE RECALL THAT CAN'T BE FIXED! WE ARE STUCK PAYING FOR A DANGEROUS LEMON AND BELIEVE THEY SHOULD BE MADE TO BUY IT BACK FOR WHAT WE STILL OWE. PLEASE HELP!!
Additional Notes:
WE HAVE A RECALL FROM LAST YEAR THAT THEY SAY THEY HAVE NO IDEA WHEN OR IF IT WILL OR CAN BE FIXED ON OUR 2017 RAM 1500 ECO DIESEL DUE TO THE SAFETY HAZARD (FIRE/EXPLOSION) OF THIS RECALL AND THAT THEY HAVE HAD PLENTY OF TIME TO FIX IT, WE ASKED FOR A LOANER VEHICLE UNTIL OURS COULD BE FIXED. THE DEALER REFUSED. SINCE IT'S BEEN AT LEAST 6 MONTHS WITH NO REPAIR IN SIGHT, WE DECIDED TO TRADE IT IN ON A NEW RAM. THE DEALER OFFERED US $12,000 LESS THAN WE STILL OWE ON THE RECALLED RAM DUE TO THE RECALL THAT CAN'T BE FIXED! WE ARE STUCK PAYING FOR A DANGEROUS LEMON AND BELIEVE THEY SHOULD BE MADE TO BUY IT BACK FOR WHAT WE STILL OWE. PLEASE HELP!!
Mfg Campaign: 11322236
Recall Date: Apr 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE HAVE A RECALL FROM LAST YEAR THAT THEY SAY THEY HAVE NO IDEA WHEN OR IF IT WILL OR CAN BE FIXED ON OUR 2017 RAM 1500 ECO DIESEL DUE TO THE SAFETY HAZARD (FIRE/EXPLOSION) OF THIS RECALL AND THAT THEY HAVE HAD PLENTY OF TIME TO FIX IT, WE ASKED FOR A LOANER VEHICLE UNTIL OURS COULD BE FIXED. THE DEALER REFUSED. SINCE IT'S BEEN AT LEAST 6 MONTHS WITH NO REPAIR IN SIGHT, WE DECIDED TO TRADE IT IN ON A NEW RAM. THE DEALER OFFERED US $12,000 LESS THAN WE STILL OWE ON THE RECALLED RAM DUE TO THE RECALL THAT CAN'T BE FIXED! WE ARE STUCK PAYING FOR A DANGEROUS LEMON AND BELIEVE THEY SHOULD BE MADE TO BUY IT BACK FOR WHAT WE STILL OWE. PLEASE HELP!!
Corrective Action:
WE HAVE A RECALL FROM LAST YEAR THAT THEY SAY THEY HAVE NO IDEA WHEN OR IF IT WILL OR CAN BE FIXED ON OUR 2017 RAM 1500 ECO DIESEL DUE TO THE SAFETY HAZARD (FIRE/EXPLOSION) OF THIS RECALL AND THAT THEY HAVE HAD PLENTY OF TIME TO FIX IT, WE ASKED FOR A LOANER VEHICLE UNTIL OURS COULD BE FIXED. THE DEALER REFUSED. SINCE IT'S BEEN AT LEAST 6 MONTHS WITH NO REPAIR IN SIGHT, WE DECIDED TO TRADE IT IN ON A NEW RAM. THE DEALER OFFERED US $12,000 LESS THAN WE STILL OWE ON THE RECALLED RAM DUE TO THE RECALL THAT CAN'T BE FIXED! WE ARE STUCK PAYING FOR A DANGEROUS LEMON AND BELIEVE THEY SHOULD BE MADE TO BUY IT BACK FOR WHAT WE STILL OWE. PLEASE HELP!!
Additional Notes:
WE HAVE A RECALL FROM LAST YEAR THAT THEY SAY THEY HAVE NO IDEA WHEN OR IF IT WILL OR CAN BE FIXED ON OUR 2017 RAM 1500 ECO DIESEL DUE TO THE SAFETY HAZARD (FIRE/EXPLOSION) OF THIS RECALL AND THAT THEY HAVE HAD PLENTY OF TIME TO FIX IT, WE ASKED FOR A LOANER VEHICLE UNTIL OURS COULD BE FIXED. THE DEALER REFUSED. SINCE IT'S BEEN AT LEAST 6 MONTHS WITH NO REPAIR IN SIGHT, WE DECIDED TO TRADE IT IN ON A NEW RAM. THE DEALER OFFERED US $12,000 LESS THAN WE STILL OWE ON THE RECALLED RAM DUE TO THE RECALL THAT CAN'T BE FIXED! WE ARE STUCK PAYING FOR A DANGEROUS LEMON AND BELIEVE THEY SHOULD BE MADE TO BUY IT BACK FOR WHAT WE STILL OWE. PLEASE HELP!!
Mfg Campaign: 11322236
Recall Date: Apr 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL SENSOR FAILURE: AS SOON AS THE FUEL LEVEL IN THE TANK GOES BELOW HALF TANK WHILE DRIVING, THE SENSOR FAILS AND SHOWS NO FUEL IN THE TANK. DRIVER HAS NO ACCURATE IDEA OF THE CORRECT FUEL AMOUNT UNTIL YOU REFILL THE TANK TO ABOVE THE HALF TANK LEVEL. THERE IS A RECALL THAT EXIST FOR OTHER MODELS OF 2017 DODGE RAM 1500 TRUCKS. (RECALL # 17V434000). MY VEHICLE DID NOT HAVE THE RECALL LISTED UNDER ITS CRITERIA. AN ATTEMPT WAS MADE TO GET THIS RECALL APPLIED TO MY VEHICLE AT A LOCAL DEALERSHIP. HOWEVER, THE SERVICE MANAGER WOULD NOT, OR COULD NOT, FIX THIS PROBLEM ON MY VEHICLE WITHOUT AN APPLIED RECALL. THIS VEHICLE WAS PURCHASED NOV 26TH, 2017. THE 1ST OCCURRENCE OF THIS MALFUNCTION WAS IN JUNE 2018. *TR
Corrective Action:
FUEL SENSOR FAILURE: AS SOON AS THE FUEL LEVEL IN THE TANK GOES BELOW HALF TANK WHILE DRIVING, THE SENSOR FAILS AND SHOWS NO FUEL IN THE TANK. DRIVER HAS NO ACCURATE IDEA OF THE CORRECT FUEL AMOUNT UNTIL YOU REFILL THE TANK TO ABOVE THE HALF TANK LEVEL. THERE IS A RECALL THAT EXIST FOR OTHER MODELS OF 2017 DODGE RAM 1500 TRUCKS. (RECALL # 17V434000). MY VEHICLE DID NOT HAVE THE RECALL LISTED UNDER ITS CRITERIA. AN ATTEMPT WAS MADE TO GET THIS RECALL APPLIED TO MY VEHICLE AT A LOCAL DEALERSHIP. HOWEVER, THE SERVICE MANAGER WOULD NOT, OR COULD NOT, FIX THIS PROBLEM ON MY VEHICLE WITHOUT AN APPLIED RECALL. THIS VEHICLE WAS PURCHASED NOV 26TH, 2017. THE 1ST OCCURRENCE OF THIS MALFUNCTION WAS IN JUNE 2018. *TR
Additional Notes:
FUEL SENSOR FAILURE: AS SOON AS THE FUEL LEVEL IN THE TANK GOES BELOW HALF TANK WHILE DRIVING, THE SENSOR FAILS AND SHOWS NO FUEL IN THE TANK. DRIVER HAS NO ACCURATE IDEA OF THE CORRECT FUEL AMOUNT UNTIL YOU REFILL THE TANK TO ABOVE THE HALF TANK LEVEL. THERE IS A RECALL THAT EXIST FOR OTHER MODELS OF 2017 DODGE RAM 1500 TRUCKS. (RECALL # 17V434000). MY VEHICLE DID NOT HAVE THE RECALL LISTED UNDER ITS CRITERIA. AN ATTEMPT WAS MADE TO GET THIS RECALL APPLIED TO MY VEHICLE AT A LOCAL DEALERSHIP. HOWEVER, THE SERVICE MANAGER WOULD NOT, OR COULD NOT, FIX THIS PROBLEM ON MY VEHICLE WITHOUT AN APPLIED RECALL. THIS VEHICLE WAS PURCHASED NOV 26TH, 2017. THE 1ST OCCURRENCE OF THIS MALFUNCTION WAS IN JUNE 2018. *TR
Mfg Campaign: 11321254
Recall Date: Apr 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY TRUCK HAS HAD AIR-SUSPENSION PROBLEMS SINCE I PURCHASED IT BACK IN 2017. THE AIR SUSPENSION WILL COMPLETELY BOTTOM OUT THE TRUCK WHICH MAKES DRIVING UNSAFE ON THE HIGHWAY. IT TAKES ME TWICE AS LONG TO BREAK WHEN THIS HAPPENS AND IF I HIT A BUMP ON THE FREEWAY IT WILL MAKE EVERYBODY INSIDE THE TRUCK JOLT.
Corrective Action:
MY TRUCK HAS HAD AIR-SUSPENSION PROBLEMS SINCE I PURCHASED IT BACK IN 2017. THE AIR SUSPENSION WILL COMPLETELY BOTTOM OUT THE TRUCK WHICH MAKES DRIVING UNSAFE ON THE HIGHWAY. IT TAKES ME TWICE AS LONG TO BREAK WHEN THIS HAPPENS AND IF I HIT A BUMP ON THE FREEWAY IT WILL MAKE EVERYBODY INSIDE THE TRUCK JOLT.
Additional Notes:
MY TRUCK HAS HAD AIR-SUSPENSION PROBLEMS SINCE I PURCHASED IT BACK IN 2017. THE AIR SUSPENSION WILL COMPLETELY BOTTOM OUT THE TRUCK WHICH MAKES DRIVING UNSAFE ON THE HIGHWAY. IT TAKES ME TWICE AS LONG TO BREAK WHEN THIS HAPPENS AND IF I HIT A BUMP ON THE FREEWAY IT WILL MAKE EVERYBODY INSIDE THE TRUCK JOLT.
Mfg Campaign: 11320690
Recall Date: Apr 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY TRUCK, 2017 RAM 1500 ECODESIEL, HAS BEEN LOOSING COOLANT AND I LOCATED THE RECALL ON THE EGR COOLER, NHTSA RECALL 19V-757. ON 3/31/2020, I CONTACTED GLOCKNER DODGE DEALER IN ASHLAND KY. THEY TOLD ME THE RECALL WAS A COMPUTER FLASH UPDATE AND THEY WOULD NOT REPLACE THE EGR COOLER. I THEN CONTACTED FCA US, RECALL DEPARTMENT AFTER I SPOKE TO THE DEALERSHIP. TOLD HER THE ISSUE I WAS HAVING AND WAS TOLD, IF I WAS HAVING EGR COOLER ISSUES THE DEALERSHIP COULD REPAIR AND/OR REPLACE IN ACCORDANCE WITH THE RECALL. THEN SHE TOLD ME TO GET MY TRUCK TO A DEALERSHIP TO HAVE THEM LOOK AT IT. I CONTACTED PURE COUNTRY DEALERSHIP IN GRAYSON KY. I TOOK MY TRUCK TO THEM ON 4/1/2020 AT 0900. END RESULT, RECEIPT SHOWS NO EXTERNAL LEAKS FOUND BUT MAY BE RELATED TO RECALL. HOWEVER, I'M TOLD THAT A REPLACEMENT PART IS NOT AVAILABLE. I CONTACTED FCA US, RECALL DEPARTMENT AGAIN. NOW I'M TOLD THAT THERE IS NO REPLACEMENT PART AVAILABLE AND THEY DON'T KNOW WHY THE PREVIOUS REP TOLD ME THAT THE DEALERSHIP COULD FIX IT. THEY SAY MY CLAIM IS SUBMITTED TO A SPECIALIST FOR REVIEW. MY FCA US CLAIM NUMBER IS76030552. 1) WHY HAVE A RECALL IF IT CANNOT BE FIXED? 2) IT HAS BEEN APPROXIMATELY 6 MONTHS SINCE THE RECALL WAS ISSUES, AND STILL NO VIABLE SOLUTION TO THE PROBLEM? 3) FCA US ADMITS THAT VEHICLE FIRE CAN OCCUR DUE TO EGR DEFECT. SO I'M DRIVING AROUND, WHAT A TIME BOMB. 4) WHO IS RESPONSIBLE IF A FIRE WOULD OCCUR AND MY CHILDREN ARE INJURED? 5) APPARENTLY, FCA US SOLD VEHICLES TO US CUSTOMERS THAT THEY CANNOT FIX. 6) HOW LONG WILL NHTSA PERMIT THESE VEHICLES TO BE ON THE ROAD, SAFETY HAZARD OF FIRES? OR HOW LONG WILL NHTSA GIVE FCA US TO FIX THE ISSUE? IS IT OPTIONAL FOR FCA US TO COMPLY WITH THE RECALL OR NOT?
Corrective Action:
MY TRUCK, 2017 RAM 1500 ECODESIEL, HAS BEEN LOOSING COOLANT AND I LOCATED THE RECALL ON THE EGR COOLER, NHTSA RECALL 19V-757. ON 3/31/2020, I CONTACTED GLOCKNER DODGE DEALER IN ASHLAND KY. THEY TOLD ME THE RECALL WAS A COMPUTER FLASH UPDATE AND THEY WOULD NOT REPLACE THE EGR COOLER. I THEN CONTACTED FCA US, RECALL DEPARTMENT AFTER I SPOKE TO THE DEALERSHIP. TOLD HER THE ISSUE I WAS HAVING AND WAS TOLD, IF I WAS HAVING EGR COOLER ISSUES THE DEALERSHIP COULD REPAIR AND/OR REPLACE IN ACCORDANCE WITH THE RECALL. THEN SHE TOLD ME TO GET MY TRUCK TO A DEALERSHIP TO HAVE THEM LOOK AT IT. I CONTACTED PURE COUNTRY DEALERSHIP IN GRAYSON KY. I TOOK MY TRUCK TO THEM ON 4/1/2020 AT 0900. END RESULT, RECEIPT SHOWS NO EXTERNAL LEAKS FOUND BUT MAY BE RELATED TO RECALL. HOWEVER, I'M TOLD THAT A REPLACEMENT PART IS NOT AVAILABLE. I CONTACTED FCA US, RECALL DEPARTMENT AGAIN. NOW I'M TOLD THAT THERE IS NO REPLACEMENT PART AVAILABLE AND THEY DON'T KNOW WHY THE PREVIOUS REP TOLD ME THAT THE DEALERSHIP COULD FIX IT. THEY SAY MY CLAIM IS SUBMITTED TO A SPECIALIST FOR REVIEW. MY FCA US CLAIM NUMBER IS76030552. 1) WHY HAVE A RECALL IF IT CANNOT BE FIXED? 2) IT HAS BEEN APPROXIMATELY 6 MONTHS SINCE THE RECALL WAS ISSUES, AND STILL NO VIABLE SOLUTION TO THE PROBLEM? 3) FCA US ADMITS THAT VEHICLE FIRE CAN OCCUR DUE TO EGR DEFECT. SO I'M DRIVING AROUND, WHAT A TIME BOMB. 4) WHO IS RESPONSIBLE IF A FIRE WOULD OCCUR AND MY CHILDREN ARE INJURED? 5) APPARENTLY, FCA US SOLD VEHICLES TO US CUSTOMERS THAT THEY CANNOT FIX. 6) HOW LONG WILL NHTSA PERMIT THESE VEHICLES TO BE ON THE ROAD, SAFETY HAZARD OF FIRES? OR HOW LONG WILL NHTSA GIVE FCA US TO FIX THE ISSUE? IS IT OPTIONAL FOR FCA US TO COMPLY WITH THE RECALL OR NOT?
Additional Notes:
MY TRUCK, 2017 RAM 1500 ECODESIEL, HAS BEEN LOOSING COOLANT AND I LOCATED THE RECALL ON THE EGR COOLER, NHTSA RECALL 19V-757. ON 3/31/2020, I CONTACTED GLOCKNER DODGE DEALER IN ASHLAND KY. THEY TOLD ME THE RECALL WAS A COMPUTER FLASH UPDATE AND THEY WOULD NOT REPLACE THE EGR COOLER. I THEN CONTACTED FCA US, RECALL DEPARTMENT AFTER I SPOKE TO THE DEALERSHIP. TOLD HER THE ISSUE I WAS HAVING AND WAS TOLD, IF I WAS HAVING EGR COOLER ISSUES THE DEALERSHIP COULD REPAIR AND/OR REPLACE IN ACCORDANCE WITH THE RECALL. THEN SHE TOLD ME TO GET MY TRUCK TO A DEALERSHIP TO HAVE THEM LOOK AT IT. I CONTACTED PURE COUNTRY DEALERSHIP IN GRAYSON KY. I TOOK MY TRUCK TO THEM ON 4/1/2020 AT 0900. END RESULT, RECEIPT SHOWS NO EXTERNAL LEAKS FOUND BUT MAY BE RELATED TO RECALL. HOWEVER, I'M TOLD THAT A REPLACEMENT PART IS NOT AVAILABLE. I CONTACTED FCA US, RECALL DEPARTMENT AGAIN. NOW I'M TOLD THAT THERE IS NO REPLACEMENT PART AVAILABLE AND THEY DON'T KNOW WHY THE PREVIOUS REP TOLD ME THAT THE DEALERSHIP COULD FIX IT. THEY SAY MY CLAIM IS SUBMITTED TO A SPECIALIST FOR REVIEW. MY FCA US CLAIM NUMBER IS76030552. 1) WHY HAVE A RECALL IF IT CANNOT BE FIXED? 2) IT HAS BEEN APPROXIMATELY 6 MONTHS SINCE THE RECALL WAS ISSUES, AND STILL NO VIABLE SOLUTION TO THE PROBLEM? 3) FCA US ADMITS THAT VEHICLE FIRE CAN OCCUR DUE TO EGR DEFECT. SO I'M DRIVING AROUND, WHAT A TIME BOMB. 4) WHO IS RESPONSIBLE IF A FIRE WOULD OCCUR AND MY CHILDREN ARE INJURED? 5) APPARENTLY, FCA US SOLD VEHICLES TO US CUSTOMERS THAT THEY CANNOT FIX. 6) HOW LONG WILL NHTSA PERMIT THESE VEHICLES TO BE ON THE ROAD, SAFETY HAZARD OF FIRES? OR HOW LONG WILL NHTSA GIVE FCA US TO FIX THE ISSUE? IS IT OPTIONAL FOR FCA US TO COMPLY WITH THE RECALL OR NOT?
Mfg Campaign: 11319980
Recall Date: Apr 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
DRIVING DOWN THE ROAD AND MY DRIVER SIDE BACK WHEEL JUST BROKE OFF, CAUSING ME TO WRECK MY TRUCK INTO ANOTHER VEHICLE AND TOTALED MY TRUCK.*DT*JB*DT VEHICLE WAS TOWED TO ABBY'S TOWING.*JB*DT*JB
Corrective Action:
DRIVING DOWN THE ROAD AND MY DRIVER SIDE BACK WHEEL JUST BROKE OFF, CAUSING ME TO WRECK MY TRUCK INTO ANOTHER VEHICLE AND TOTALED MY TRUCK.*DT*JB*DT VEHICLE WAS TOWED TO ABBY'S TOWING.*JB*DT*JB
Additional Notes:
DRIVING DOWN THE ROAD AND MY DRIVER SIDE BACK WHEEL JUST BROKE OFF, CAUSING ME TO WRECK MY TRUCK INTO ANOTHER VEHICLE AND TOTALED MY TRUCK.*DT*JB*DT VEHICLE WAS TOWED TO ABBY'S TOWING.*JB*DT*JB
Mfg Campaign: 11319826
Recall Date: Mar 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE THE ECODIESEL. THEY ARE PRONE TO CATCHING ON FIRE, EVEN WHEN PARKED. I EMAILED RAM AND ASKED IF IT WAS SAFE TO PARK MY TRUCK IN A GARAGE ATTACHED TO THE HOUSE. THEY WOULD NOT TELL ME THAT IT IS SAFE, TOLD ME TO USE MY OWN JUDGEMENT. THE FAILURE RATE FOR THESE ENGINES IS RIDICULOUSLY HIGH. ARE YOU DOING ANYTHING ABOUT THIS?
Corrective Action:
I HAVE THE ECODIESEL. THEY ARE PRONE TO CATCHING ON FIRE, EVEN WHEN PARKED. I EMAILED RAM AND ASKED IF IT WAS SAFE TO PARK MY TRUCK IN A GARAGE ATTACHED TO THE HOUSE. THEY WOULD NOT TELL ME THAT IT IS SAFE, TOLD ME TO USE MY OWN JUDGEMENT. THE FAILURE RATE FOR THESE ENGINES IS RIDICULOUSLY HIGH. ARE YOU DOING ANYTHING ABOUT THIS?
Additional Notes:
I HAVE THE ECODIESEL. THEY ARE PRONE TO CATCHING ON FIRE, EVEN WHEN PARKED. I EMAILED RAM AND ASKED IF IT WAS SAFE TO PARK MY TRUCK IN A GARAGE ATTACHED TO THE HOUSE. THEY WOULD NOT TELL ME THAT IT IS SAFE, TOLD ME TO USE MY OWN JUDGEMENT. THE FAILURE RATE FOR THESE ENGINES IS RIDICULOUSLY HIGH. ARE YOU DOING ANYTHING ABOUT THIS?
Mfg Campaign: 11318799
Recall Date: Mar 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11318599
Recall Date: Mar 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11318599
Recall Date: Mar 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER CONTACTING THE DEALER BOYD CHRYSLER/JEEP LOCATED AT 1123 E. ATLANTIC ST. SOUTH HILL, VA AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER CONTACTING THE DEALER BOYD CHRYSLER/JEEP LOCATED AT 1123 E. ATLANTIC ST. SOUTH HILL, VA AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER CONTACTING THE DEALER BOYD CHRYSLER/JEEP LOCATED AT 1123 E. ATLANTIC ST. SOUTH HILL, VA AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11318603
Recall Date: Mar 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BOB MARIANO CJDR LOCATED AT (146 MANCHESTER ST, CONCORD, NH 03301 (603) 556-8616) AND BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT (625 HOOKSETT RD, MANCHESTER, NH 03104 (877) 227-1827) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BOB MARIANO CJDR LOCATED AT (146 MANCHESTER ST, CONCORD, NH 03301 (603) 556-8616) AND BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT (625 HOOKSETT RD, MANCHESTER, NH 03104 (877) 227-1827) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BOB MARIANO CJDR LOCATED AT (146 MANCHESTER ST, CONCORD, NH 03301 (603) 556-8616) AND BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT (625 HOOKSETT RD, MANCHESTER, NH 03104 (877) 227-1827) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11317319
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BOB MARIANO CJDR LOCATED AT (146 MANCHESTER ST, CONCORD, NH 03301 (603) 556-8616) AND BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT (625 HOOKSETT RD, MANCHESTER, NH 03104 (877) 227-1827) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BOB MARIANO CJDR LOCATED AT (146 MANCHESTER ST, CONCORD, NH 03301 (603) 556-8616) AND BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT (625 HOOKSETT RD, MANCHESTER, NH 03104 (877) 227-1827) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BOB MARIANO CJDR LOCATED AT (146 MANCHESTER ST, CONCORD, NH 03301 (603) 556-8616) AND BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT (625 HOOKSETT RD, MANCHESTER, NH 03104 (877) 227-1827) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11317319
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 35 MPH, THE AIR CONDITIONER WAS INOPERABLE. THE CONTACT STATED THE TEMPERATURE GAUGE WAS RISING AND WAS NOT AWARE IF ANY WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS PARKED AT A NEAR GAS STATION. THE HOOD WAS OPENED AND SAW STEAM EXITING THE RADIATOR AND ANTIFREEZE LEAKING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN AFTER 3 DAYS TOWED TO LOCAL DEALER ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 3920 AZ-95, LAKE HAVASU CITY, AZ 86404, WHERE IT WAS DIAGNOSED WITH NEEDING ERG COOLER TO BE REPLACED. THE CONTACT WAS INFORMED THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND FILED A COMPLAINT. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 29,543.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 35 MPH, THE AIR CONDITIONER WAS INOPERABLE. THE CONTACT STATED THE TEMPERATURE GAUGE WAS RISING AND WAS NOT AWARE IF ANY WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS PARKED AT A NEAR GAS STATION. THE HOOD WAS OPENED AND SAW STEAM EXITING THE RADIATOR AND ANTIFREEZE LEAKING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN AFTER 3 DAYS TOWED TO LOCAL DEALER ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 3920 AZ-95, LAKE HAVASU CITY, AZ 86404, WHERE IT WAS DIAGNOSED WITH NEEDING ERG COOLER TO BE REPLACED. THE CONTACT WAS INFORMED THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND FILED A COMPLAINT. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 29,543.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 35 MPH, THE AIR CONDITIONER WAS INOPERABLE. THE CONTACT STATED THE TEMPERATURE GAUGE WAS RISING AND WAS NOT AWARE IF ANY WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS PARKED AT A NEAR GAS STATION. THE HOOD WAS OPENED AND SAW STEAM EXITING THE RADIATOR AND ANTIFREEZE LEAKING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN AFTER 3 DAYS TOWED TO LOCAL DEALER ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 3920 AZ-95, LAKE HAVASU CITY, AZ 86404, WHERE IT WAS DIAGNOSED WITH NEEDING ERG COOLER TO BE REPLACED. THE CONTACT WAS INFORMED THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND FILED A COMPLAINT. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 29,543.*DT*JB
Mfg Campaign: 11316599
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I LIVE IN CA AND AFTER FUELING 2017 RAM REBEL THE FUEL NOZZLES HAS GOTTEN STUCK MULTIPLE TIMES, I CANT EVEN STICK THE NOZZLE HALF WAYS TO FUEL BECAUSE THEN IT CLICKS AND STOPS FUELING. MY GIRLFRIEND CANT BORROW THE TRUCK IN FEAR THAT IF SHE TRIES TO PUMP GAS IT WILL GET STUCK ON HER TOO. IT REALLY SHOULDN'T BE THIS MUCH OF A HASSLE TO PUMP GAS. THIS ALWAYS HAPPENS WHEN I AM TRYING TO PUMP GAS.
Corrective Action:
I LIVE IN CA AND AFTER FUELING 2017 RAM REBEL THE FUEL NOZZLES HAS GOTTEN STUCK MULTIPLE TIMES, I CANT EVEN STICK THE NOZZLE HALF WAYS TO FUEL BECAUSE THEN IT CLICKS AND STOPS FUELING. MY GIRLFRIEND CANT BORROW THE TRUCK IN FEAR THAT IF SHE TRIES TO PUMP GAS IT WILL GET STUCK ON HER TOO. IT REALLY SHOULDN'T BE THIS MUCH OF A HASSLE TO PUMP GAS. THIS ALWAYS HAPPENS WHEN I AM TRYING TO PUMP GAS.
Additional Notes:
I LIVE IN CA AND AFTER FUELING 2017 RAM REBEL THE FUEL NOZZLES HAS GOTTEN STUCK MULTIPLE TIMES, I CANT EVEN STICK THE NOZZLE HALF WAYS TO FUEL BECAUSE THEN IT CLICKS AND STOPS FUELING. MY GIRLFRIEND CANT BORROW THE TRUCK IN FEAR THAT IF SHE TRIES TO PUMP GAS IT WILL GET STUCK ON HER TOO. IT REALLY SHOULDN'T BE THIS MUCH OF A HASSLE TO PUMP GAS. THIS ALWAYS HAPPENS WHEN I AM TRYING TO PUMP GAS.
Mfg Campaign: 11316445
Recall Date: Mar 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LEFT FRONT TIRE BLEW OUT AND DAMAGED FENDER AND INNER LINER. I WAS TRAVELING ON HWY 57 IN SOUTH TEXAS AT ABOUT 75 MPH. TIRE GAVE NO WARNING THAT THERE WAS A PROBLEM. WAS LUCKY THERE WAS NO ONE BESIDE ME OR COMING IN MY DIRECTION WHEN IT HAPPENED.
Corrective Action:
LEFT FRONT TIRE BLEW OUT AND DAMAGED FENDER AND INNER LINER. I WAS TRAVELING ON HWY 57 IN SOUTH TEXAS AT ABOUT 75 MPH. TIRE GAVE NO WARNING THAT THERE WAS A PROBLEM. WAS LUCKY THERE WAS NO ONE BESIDE ME OR COMING IN MY DIRECTION WHEN IT HAPPENED.
Additional Notes:
LEFT FRONT TIRE BLEW OUT AND DAMAGED FENDER AND INNER LINER. I WAS TRAVELING ON HWY 57 IN SOUTH TEXAS AT ABOUT 75 MPH. TIRE GAVE NO WARNING THAT THERE WAS A PROBLEM. WAS LUCKY THERE WAS NO ONE BESIDE ME OR COMING IN MY DIRECTION WHEN IT HAPPENED.
Mfg Campaign: 11310838
Recall Date: Feb 23, 2020
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