Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated when starting the vehicle, the instrument cluster was not visible. The contact stated that the failure was almost constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated when starting the vehicle, the instrument cluster was not visible. The contact stated that the failure was almost constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated when starting the vehicle, the instrument cluster was not visible. The contact stated that the failure was almost constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 120,000.
Mfg Campaign: 11623370
Recall Date: Nov 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
- BRAKE warning light is flashing - PARK BRAKE light is lit Dealer says "software update" is not available and has no time frame on remedy.
Corrective Action:
- BRAKE warning light is flashing - PARK BRAKE light is lit Dealer says "software update" is not available and has no time frame on remedy.
Additional Notes:
- BRAKE warning light is flashing - PARK BRAKE light is lit Dealer says "software update" is not available and has no time frame on remedy.
Mfg Campaign: 11623359
Recall Date: Nov 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:SUN VISOR
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the sun visor detached. The contact stated that the driver's side sun visor detached and obstructed his vision while driving. The contact stated that the sun visor failed to reattach to the brackets, and the sun visor continued to detach. In addition, the contact stated that the sun visor on the passenger's side was also detached. The vehicle was taken to the dealer where it was diagnosed with sun visor bracket failure. The contact was informed that both sets of sun visor brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the sun visor detached. The contact stated that the driver's side sun visor detached and obstructed his vision while driving. The contact stated that the sun visor failed to reattach to the brackets, and the sun visor continued to detach. In addition, the contact stated that the sun visor on the passenger's side was also detached. The vehicle was taken to the dealer where it was diagnosed with sun visor bracket failure. The contact was informed that both sets of sun visor brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the sun visor detached. The contact stated that the driver's side sun visor detached and obstructed his vision while driving. The contact stated that the sun visor failed to reattach to the brackets, and the sun visor continued to detach. In addition, the contact stated that the sun visor on the passenger's side was also detached. The vehicle was taken to the dealer where it was diagnosed with sun visor bracket failure. The contact was informed that both sets of sun visor brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11622926
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown, this past winter while coming across a slight bend in the road my Ram lost control causing the rear to slide outward. I was driving very slowly on a slightly froze asphalt road. I don't think my traction control turned on. I almost slid into a fire hydrant on the side of the road.
Corrective Action:
Unknown, this past winter while coming across a slight bend in the road my Ram lost control causing the rear to slide outward. I was driving very slowly on a slightly froze asphalt road. I don't think my traction control turned on. I almost slid into a fire hydrant on the side of the road.
Additional Notes:
Unknown, this past winter while coming across a slight bend in the road my Ram lost control causing the rear to slide outward. I was driving very slowly on a slightly froze asphalt road. I don't think my traction control turned on. I almost slid into a fire hydrant on the side of the road.
Mfg Campaign: 11622779
Recall Date: Oct 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
Corrective Action:
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
Additional Notes:
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
Mfg Campaign: 11622783
Recall Date: Oct 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
Corrective Action:
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
Additional Notes:
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
Mfg Campaign: 11622783
Recall Date: Oct 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering intermittent failure. Doesn’t appear to be related to truck use: it happens when truck is first turned on, happens while driving. The gauge screen turns red, says “Power Steering Unavailable,” and power steering is lost. Power steering dash light turns on. Power steering is lost, sometimes for a second, sometimes for longer. This happens at idle, as well as driving various speeds (20 mph-60 mph). It happens while driving straight and in turns. Thankfully it has only gone out on slow-speed turns so far. It resets when truck is turned off, but will fail a few seconds after turning on. There is a recall for this exact problem. The recall manufacture window ends one month before the manufacture date of our truck. We have contacted a service representative at a dealership and they refused to fix the problem under the recall for that specific problem because our truck’s VIN is one month beyond the recall window. Is there even the slightest possibility that a faulty rack/wiring affected by this recall was installed on the vehicle. The recall date must be expanded. A sudden loss of power steering while driving may have serious consequences, including loss of life.
Corrective Action:
Power steering intermittent failure. Doesn’t appear to be related to truck use: it happens when truck is first turned on, happens while driving. The gauge screen turns red, says “Power Steering Unavailable,” and power steering is lost. Power steering dash light turns on. Power steering is lost, sometimes for a second, sometimes for longer. This happens at idle, as well as driving various speeds (20 mph-60 mph). It happens while driving straight and in turns. Thankfully it has only gone out on slow-speed turns so far. It resets when truck is turned off, but will fail a few seconds after turning on. There is a recall for this exact problem. The recall manufacture window ends one month before the manufacture date of our truck. We have contacted a service representative at a dealership and they refused to fix the problem under the recall for that specific problem because our truck’s VIN is one month beyond the recall window. Is there even the slightest possibility that a faulty rack/wiring affected by this recall was installed on the vehicle. The recall date must be expanded. A sudden loss of power steering while driving may have serious consequences, including loss of life.
Additional Notes:
Power steering intermittent failure. Doesn’t appear to be related to truck use: it happens when truck is first turned on, happens while driving. The gauge screen turns red, says “Power Steering Unavailable,” and power steering is lost. Power steering dash light turns on. Power steering is lost, sometimes for a second, sometimes for longer. This happens at idle, as well as driving various speeds (20 mph-60 mph). It happens while driving straight and in turns. Thankfully it has only gone out on slow-speed turns so far. It resets when truck is turned off, but will fail a few seconds after turning on. There is a recall for this exact problem. The recall manufacture window ends one month before the manufacture date of our truck. We have contacted a service representative at a dealership and they refused to fix the problem under the recall for that specific problem because our truck’s VIN is one month beyond the recall window. Is there even the slightest possibility that a faulty rack/wiring affected by this recall was installed on the vehicle. The recall date must be expanded. A sudden loss of power steering while driving may have serious consequences, including loss of life.
Mfg Campaign: 11622424
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service Electronic Stability Control error thrown while driving down a main highway. Truck went into max RPM and slowed to 20MPH or less on a high traffic road and could have caused major accident. Truck is currently at the dealer awaiting diagnosis. No warning prior to failure and error message thrown and vehicle is currently on a recall for the same issue for same year make and model, however my VIN is not associated with the recall as of yet.
Corrective Action:
Service Electronic Stability Control error thrown while driving down a main highway. Truck went into max RPM and slowed to 20MPH or less on a high traffic road and could have caused major accident. Truck is currently at the dealer awaiting diagnosis. No warning prior to failure and error message thrown and vehicle is currently on a recall for the same issue for same year make and model, however my VIN is not associated with the recall as of yet.
Additional Notes:
Service Electronic Stability Control error thrown while driving down a main highway. Truck went into max RPM and slowed to 20MPH or less on a high traffic road and could have caused major accident. Truck is currently at the dealer awaiting diagnosis. No warning prior to failure and error message thrown and vehicle is currently on a recall for the same issue for same year make and model, however my VIN is not associated with the recall as of yet.
Mfg Campaign: 11622156
Recall Date: Oct 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
As my son was driving down the interstate, the power steering went out and stopped working. And he got a service needed message.
Corrective Action:
As my son was driving down the interstate, the power steering went out and stopped working. And he got a service needed message.
Additional Notes:
As my son was driving down the interstate, the power steering went out and stopped working. And he got a service needed message.
Mfg Campaign: 11621579
Recall Date: Oct 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Hemi 5.7L ticking. Took the truck to another mechanic to assess and the engine is filled with metal shavings from a failed assembly at 50k miles. A power train assembly should get at minimum 100k miles before any issues would arrive. A STAR report has been generated on this very issue. However, we purchased this vehicle used with 91 miles on the odometer as it was listed as the previous owner being the manufacturer itself and was used and moved around from showroom to showroom as a floor model. We have no warranty and now must replace the entire engine due to the metal shavings found throughout the engine. Cost to replace is 10k+ which is horrifying an engine must be replaced at 50K miles due to a known product design flaw causing so many of us to experience the same exact issue around 50k miles. Fiat only replaces those under warranty with the same flawed/defective part only to have the same issue reappear...that to me means the part design is flawed. Both of our mechanics said this is a known defect that many of their customers have experienced. Our check engine light came on prior to a scheduled visit to our mechanic on July 8 as we were hearing a ticking noise. Magically, the morning of the 8th when I first went start the truck to take to our mechanic regarding the light the light was not on any longer. We still attended the appointment to check out the tick. He recommended engine replacement. When I left the mechanics and got 5 miles down the road the check engine light came back on. Since then we took to another mechanic who dismantled the engine somewhat to check the lifter assembly and sure enough there it was, completely disintegrated, hanging on by a thread left of an actual bolt, metal shavings in the oil pan too. He indicated to us that when that small thread left from the bolt finally failed the engine would seize up and we would lose power immediately. Extremely dangerous at highway speeds or driving up and down the mountainous areas.
Corrective Action:
Hemi 5.7L ticking. Took the truck to another mechanic to assess and the engine is filled with metal shavings from a failed assembly at 50k miles. A power train assembly should get at minimum 100k miles before any issues would arrive. A STAR report has been generated on this very issue. However, we purchased this vehicle used with 91 miles on the odometer as it was listed as the previous owner being the manufacturer itself and was used and moved around from showroom to showroom as a floor model. We have no warranty and now must replace the entire engine due to the metal shavings found throughout the engine. Cost to replace is 10k+ which is horrifying an engine must be replaced at 50K miles due to a known product design flaw causing so many of us to experience the same exact issue around 50k miles. Fiat only replaces those under warranty with the same flawed/defective part only to have the same issue reappear...that to me means the part design is flawed. Both of our mechanics said this is a known defect that many of their customers have experienced. Our check engine light came on prior to a scheduled visit to our mechanic on July 8 as we were hearing a ticking noise. Magically, the morning of the 8th when I first went start the truck to take to our mechanic regarding the light the light was not on any longer. We still attended the appointment to check out the tick. He recommended engine replacement. When I left the mechanics and got 5 miles down the road the check engine light came back on. Since then we took to another mechanic who dismantled the engine somewhat to check the lifter assembly and sure enough there it was, completely disintegrated, hanging on by a thread left of an actual bolt, metal shavings in the oil pan too. He indicated to us that when that small thread left from the bolt finally failed the engine would seize up and we would lose power immediately. Extremely dangerous at highway speeds or driving up and down the mountainous areas.
Additional Notes:
Hemi 5.7L ticking. Took the truck to another mechanic to assess and the engine is filled with metal shavings from a failed assembly at 50k miles. A power train assembly should get at minimum 100k miles before any issues would arrive. A STAR report has been generated on this very issue. However, we purchased this vehicle used with 91 miles on the odometer as it was listed as the previous owner being the manufacturer itself and was used and moved around from showroom to showroom as a floor model. We have no warranty and now must replace the entire engine due to the metal shavings found throughout the engine. Cost to replace is 10k+ which is horrifying an engine must be replaced at 50K miles due to a known product design flaw causing so many of us to experience the same exact issue around 50k miles. Fiat only replaces those under warranty with the same flawed/defective part only to have the same issue reappear...that to me means the part design is flawed. Both of our mechanics said this is a known defect that many of their customers have experienced. Our check engine light came on prior to a scheduled visit to our mechanic on July 8 as we were hearing a ticking noise. Magically, the morning of the 8th when I first went start the truck to take to our mechanic regarding the light the light was not on any longer. We still attended the appointment to check out the tick. He recommended engine replacement. When I left the mechanics and got 5 miles down the road the check engine light came back on. Since then we took to another mechanic who dismantled the engine somewhat to check the lifter assembly and sure enough there it was, completely disintegrated, hanging on by a thread left of an actual bolt, metal shavings in the oil pan too. He indicated to us that when that small thread left from the bolt finally failed the engine would seize up and we would lose power immediately. Extremely dangerous at highway speeds or driving up and down the mountainous areas.
Mfg Campaign: 11621261
Recall Date: Oct 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RAM 1500 - 2019 - about 50,000 miles Vehicle had check engine light, code was failed spark plug. Also lost coolant. Took it to a independent mechanic shop near home and they confirmed the head gasket has failed via pressure test. Truck is 4 months out of warranty and the dealership / manufacturer is not helping me resolve the issue. The coolant was leaking into that particular spark plug. Can’t drive this vehicle and the repairs are in the $8000-$10,000 range. My local dealerships want to charge me about $4,000 to take the engine apart and determine what the issue is. Chrysler / RAM should be held responsible because they know this engine is known to fail and the cause of poor manufacturing. I’m out of options and I’m looking for any type of assistance or resolve to this issue.
Corrective Action:
RAM 1500 - 2019 - about 50,000 miles Vehicle had check engine light, code was failed spark plug. Also lost coolant. Took it to a independent mechanic shop near home and they confirmed the head gasket has failed via pressure test. Truck is 4 months out of warranty and the dealership / manufacturer is not helping me resolve the issue. The coolant was leaking into that particular spark plug. Can’t drive this vehicle and the repairs are in the $8000-$10,000 range. My local dealerships want to charge me about $4,000 to take the engine apart and determine what the issue is. Chrysler / RAM should be held responsible because they know this engine is known to fail and the cause of poor manufacturing. I’m out of options and I’m looking for any type of assistance or resolve to this issue.
Additional Notes:
RAM 1500 - 2019 - about 50,000 miles Vehicle had check engine light, code was failed spark plug. Also lost coolant. Took it to a independent mechanic shop near home and they confirmed the head gasket has failed via pressure test. Truck is 4 months out of warranty and the dealership / manufacturer is not helping me resolve the issue. The coolant was leaking into that particular spark plug. Can’t drive this vehicle and the repairs are in the $8000-$10,000 range. My local dealerships want to charge me about $4,000 to take the engine apart and determine what the issue is. Chrysler / RAM should be held responsible because they know this engine is known to fail and the cause of poor manufacturing. I’m out of options and I’m looking for any type of assistance or resolve to this issue.
Mfg Campaign: 11621155
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tail Gate does not always latch prperly. when closing the tail gate it appears closed but if you look carefully you can see a gap and if you push on the tailgate you can feel movement, Tail gate has to be reopend and slamed to close it. There is no warning indication that the tailgate is not fully latched
Corrective Action:
Tail Gate does not always latch prperly. when closing the tail gate it appears closed but if you look carefully you can see a gap and if you push on the tailgate you can feel movement, Tail gate has to be reopend and slamed to close it. There is no warning indication that the tailgate is not fully latched
Additional Notes:
Tail Gate does not always latch prperly. when closing the tail gate it appears closed but if you look carefully you can see a gap and if you push on the tailgate you can feel movement, Tail gate has to be reopend and slamed to close it. There is no warning indication that the tailgate is not fully latched
Mfg Campaign: 11620899
Recall Date: Oct 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
There was a recall W67 on the same make and model but my vin was not included. However, I have the same issue now with the seatbelt retractor. It has failed causing the air bag light to come on and they are not sure it will work properly either. I’m hoping this recall can be revisited and extended to my vehicle.
Corrective Action:
There was a recall W67 on the same make and model but my vin was not included. However, I have the same issue now with the seatbelt retractor. It has failed causing the air bag light to come on and they are not sure it will work properly either. I’m hoping this recall can be revisited and extended to my vehicle.
Additional Notes:
There was a recall W67 on the same make and model but my vin was not included. However, I have the same issue now with the seatbelt retractor. It has failed causing the air bag light to come on and they are not sure it will work properly either. I’m hoping this recall can be revisited and extended to my vehicle.
Mfg Campaign: 11620506
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I purchased my 2019 Ram 1500 in Sept 2018. I have had continuous steering issues since the day of purchase and each time I've complained over the past years nothing has been done by the dealer to address my problem. When the truck is warmed up and you're driving over 50 mph there's a "catch" or spot that seems to have a rough spot when steering to the left. It's fine when turning right, only when turning left does it occur. It's progressively getting worse and as the truck now has over 36,000 miles, (43,00 at time or writing this) the dealers are not interested in looking into my issues. I have made at least 5 or 6 complaints over the years and each time have been told they'll look into and get back to me. I feel now it's reached the point where it's not all that safe to drive or that the system could completely fail. How do I get Ram to get serious and address this issue. I know there's been time lapses on my part but as an 87 year old, time gets by me.
Corrective Action:
I purchased my 2019 Ram 1500 in Sept 2018. I have had continuous steering issues since the day of purchase and each time I've complained over the past years nothing has been done by the dealer to address my problem. When the truck is warmed up and you're driving over 50 mph there's a "catch" or spot that seems to have a rough spot when steering to the left. It's fine when turning right, only when turning left does it occur. It's progressively getting worse and as the truck now has over 36,000 miles, (43,00 at time or writing this) the dealers are not interested in looking into my issues. I have made at least 5 or 6 complaints over the years and each time have been told they'll look into and get back to me. I feel now it's reached the point where it's not all that safe to drive or that the system could completely fail. How do I get Ram to get serious and address this issue. I know there's been time lapses on my part but as an 87 year old, time gets by me.
Additional Notes:
I purchased my 2019 Ram 1500 in Sept 2018. I have had continuous steering issues since the day of purchase and each time I've complained over the past years nothing has been done by the dealer to address my problem. When the truck is warmed up and you're driving over 50 mph there's a "catch" or spot that seems to have a rough spot when steering to the left. It's fine when turning right, only when turning left does it occur. It's progressively getting worse and as the truck now has over 36,000 miles, (43,00 at time or writing this) the dealers are not interested in looking into my issues. I have made at least 5 or 6 complaints over the years and each time have been told they'll look into and get back to me. I feel now it's reached the point where it's not all that safe to drive or that the system could completely fail. How do I get Ram to get serious and address this issue. I know there's been time lapses on my part but as an 87 year old, time gets by me.
Mfg Campaign: 11620445
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.
Corrective Action:
Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.
Additional Notes:
Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.
Mfg Campaign: 11620191
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.
Corrective Action:
Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.
Additional Notes:
Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.
Mfg Campaign: 11620191
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.
Mfg Campaign: 11620222
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2019 RAM 1500. The contact stated that while parked, several unknown warning signals were illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)). The manufacturer was not notified of the failure. The failure mileage was 90,000.
Mfg Campaign: 11620222
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Collision sensors stoped vehicle approx.15 feet short when backing into my carport.
Corrective Action:
Collision sensors stoped vehicle approx.15 feet short when backing into my carport.
Additional Notes:
Collision sensors stoped vehicle approx.15 feet short when backing into my carport.
Mfg Campaign: 11619940
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Air dam malfunction causing truck to shut off
Corrective Action:
Air dam malfunction causing truck to shut off
Additional Notes:
Air dam malfunction causing truck to shut off
Mfg Campaign: 11619686
Recall Date: Oct 14, 2024
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