RAM 1500 2019

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
50
Recalls

Complaints & Recalls

1.8K Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V080000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Feb 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.

Potential Risk:
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W06
Notice Date: Mar 10, 2020
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V887000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VE1
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V812000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB8
Notice Date: Dec 12, 2019
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19E059000 SAFETY RECALL
648 Vehicles Affected
Recall Date: Aug 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.

Potential Risk:
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V93
Notice Date: Sep 26, 2019
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V556000 SAFETY RECALL
237 Vehicles Affected
Recall Date: Jul 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Potential Risk:
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V83
Notice Date: Aug 8, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V448000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V67
Notice Date: Jun 27, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V324000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Potential Risk:
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V48
Notice Date: Jun 13, 2019
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V142000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.

Potential Risk:
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FREE Recall Solution:
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V17
Notice Date: Mar 15, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V067000 SAFETY RECALL
193.8K Vehicles Affected
Recall Date: Feb 5, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.

Potential Risk:
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V07
Notice Date: Feb 25, 2019
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V051000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Potential Risk:
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V12
Notice Date: Mar 7, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V020000 SAFETY RECALL
159.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V04
Notice Date: Feb 11, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V822000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.

Potential Risk:
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: UB7
Notice Date: Dec 20, 2018
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V556000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Aug 23, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Potential Risk:
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U88
Notice Date: Sep 26, 2018
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11584672 Other
Apr 23, 2024
Defect Description:

ENGINE

Potential Consequences:

Passenger exhaust manifold is leaking fumes into the cab. The leak started in January of 2024 as a slight ticking and has become worse. The truck has 47k miles.

Corrective Action:

Passenger exhaust manifold is leaking fumes into the cab. The leak started in January of 2024 as a slight ticking and has become worse. The truck has 47k miles.

Additional Notes:

Passenger exhaust manifold is leaking fumes into the cab. The leak started in January of 2024 as a slight ticking and has become worse. The truck has 47k miles.

Manufacturer: RAM
Mfg Campaign: 11584672
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11584783 Other
Apr 23, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle has 23,400 miles. When filling fuel tank, pump shuts off quickly without filling tank and spills gas back out. Dealer say valve in tank is problem and need to replace tank at cost of $3k. No check engine warning lights on dash.

Corrective Action:

Vehicle has 23,400 miles. When filling fuel tank, pump shuts off quickly without filling tank and spills gas back out. Dealer say valve in tank is problem and need to replace tank at cost of $3k. No check engine warning lights on dash.

Additional Notes:

Vehicle has 23,400 miles. When filling fuel tank, pump shuts off quickly without filling tank and spills gas back out. Dealer say valve in tank is problem and need to replace tank at cost of $3k. No check engine warning lights on dash.

Manufacturer: RAM
Mfg Campaign: 11584783
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11583885 Other
Apr 18, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated while driving 75-77 MPH, the vehicle stalled. The low oil pressure warning light was illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the intake manifold had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,335.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated while driving 75-77 MPH, the vehicle stalled. The low oil pressure warning light was illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the intake manifold had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,335.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated while driving 75-77 MPH, the vehicle stalled. The low oil pressure warning light was illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the intake manifold had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,335.

Manufacturer: RAM
Mfg Campaign: 11583885
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11583931 Other
Apr 18, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

I own a 2019 Ram 1500 Laramie quad cab 4x2. In two different instances while accelerating from a stop or near stop the transmission dropped completely out of gear. The message "Return shifter to park(P) then shift to desired gear" has come up. On one of those occasions I was pulling out onto a main road. Luckily for me there was no traffic at that moment as I made it into the lane before the transmission dropped out. My truck just rolled 80K miles. This is a major life safety issue and has taken away my confidence in my vehicle.

Corrective Action:

I own a 2019 Ram 1500 Laramie quad cab 4x2. In two different instances while accelerating from a stop or near stop the transmission dropped completely out of gear. The message "Return shifter to park(P) then shift to desired gear" has come up. On one of those occasions I was pulling out onto a main road. Luckily for me there was no traffic at that moment as I made it into the lane before the transmission dropped out. My truck just rolled 80K miles. This is a major life safety issue and has taken away my confidence in my vehicle.

Additional Notes:

I own a 2019 Ram 1500 Laramie quad cab 4x2. In two different instances while accelerating from a stop or near stop the transmission dropped completely out of gear. The message "Return shifter to park(P) then shift to desired gear" has come up. On one of those occasions I was pulling out onto a main road. Luckily for me there was no traffic at that moment as I made it into the lane before the transmission dropped out. My truck just rolled 80K miles. This is a major life safety issue and has taken away my confidence in my vehicle.

Manufacturer: RAM
Mfg Campaign: 11583931
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11583494 Other
Apr 17, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated that water was leaking through the sliding backlite and leaked through the cargo light which caused it to leak into the radio frequency module. The contact stated that the vehicle failed to turn off. The contact stated that the track control and the check engine warning lights were illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the Radio frequency module was fractured and the sliding backlite was leaking. The vehicle was not repaired and was not covered under the extended warranty. The contact referenced Stellantis/Chryslers Technical Service Bulletin: [XXX] as a possible solution; however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure. The failure mileage was approximately 102,710. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated that water was leaking through the sliding backlite and leaked through the cargo light which caused it to leak into the radio frequency module. The contact stated that the vehicle failed to turn off. The contact stated that the track control and the check engine warning lights were illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the Radio frequency module was fractured and the sliding backlite was leaking. The vehicle was not repaired and was not covered under the extended warranty. The contact referenced Stellantis/Chryslers Technical Service Bulletin: [XXX] as a possible solution; however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure. The failure mileage was approximately 102,710. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated that water was leaking through the sliding backlite and leaked through the cargo light which caused it to leak into the radio frequency module. The contact stated that the vehicle failed to turn off. The contact stated that the track control and the check engine warning lights were illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the Radio frequency module was fractured and the sliding backlite was leaking. The vehicle was not repaired and was not covered under the extended warranty. The contact referenced Stellantis/Chryslers Technical Service Bulletin: [XXX] as a possible solution; however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure. The failure mileage was approximately 102,710. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11583494
Notice Date: Apr 17, 2024
Recall Date: Apr 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11583234 Other
Apr 16, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 35 MPH, the transmission became stuck in third gear with the check engine warning light illuminated. Additionally, while driving the vehicle there was a loud clunking sound coming from the transmission while shifting gear. Additionally, the vehicle failed to operate when shifted into reverse. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The vehicle was not yet repaired. No further information was available. The manufacturer was not yet contacted. The failure mileage was 56,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 35 MPH, the transmission became stuck in third gear with the check engine warning light illuminated. Additionally, while driving the vehicle there was a loud clunking sound coming from the transmission while shifting gear. Additionally, the vehicle failed to operate when shifted into reverse. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The vehicle was not yet repaired. No further information was available. The manufacturer was not yet contacted. The failure mileage was 56,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 35 MPH, the transmission became stuck in third gear with the check engine warning light illuminated. Additionally, while driving the vehicle there was a loud clunking sound coming from the transmission while shifting gear. Additionally, the vehicle failed to operate when shifted into reverse. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The vehicle was not yet repaired. No further information was available. The manufacturer was not yet contacted. The failure mileage was 56,000.

Manufacturer: RAM
Mfg Campaign: 11583234
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11582674 Other
Apr 12, 2024
Defect Description:

STEERING

Potential Consequences:

In 2023 i replaced the electric power steering box after it seized up while I was driving. I have seen several recalls on this issue for every other year but 2019. The exact same issue exists in my truck. I spent $3500 to replace what should be a recall based on every other recall for this electric power steering that has occurred. The wheel locked in place and prevented me from even moving it from where it was. I was stranded in the middle of Tennessee on a road trip, while living in Arizona. This should absolutely be looked into. Truck was taken to Bristol, TN Dodge dealer. Friendship Chrysler Jeep Dodge.

Corrective Action:

In 2023 i replaced the electric power steering box after it seized up while I was driving. I have seen several recalls on this issue for every other year but 2019. The exact same issue exists in my truck. I spent $3500 to replace what should be a recall based on every other recall for this electric power steering that has occurred. The wheel locked in place and prevented me from even moving it from where it was. I was stranded in the middle of Tennessee on a road trip, while living in Arizona. This should absolutely be looked into. Truck was taken to Bristol, TN Dodge dealer. Friendship Chrysler Jeep Dodge.

Additional Notes:

In 2023 i replaced the electric power steering box after it seized up while I was driving. I have seen several recalls on this issue for every other year but 2019. The exact same issue exists in my truck. I spent $3500 to replace what should be a recall based on every other recall for this electric power steering that has occurred. The wheel locked in place and prevented me from even moving it from where it was. I was stranded in the middle of Tennessee on a road trip, while living in Arizona. This should absolutely be looked into. Truck was taken to Bristol, TN Dodge dealer. Friendship Chrysler Jeep Dodge.

Manufacturer: RAM
Mfg Campaign: 11582674
Notice Date: Apr 12, 2024
Recall Date: Apr 12, 2024
Chrysler (fca Us, Llc)
Campaign: 11582384 Other
Apr 11, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11582384
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11581008 Other
Apr 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Corrective Action:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Additional Notes:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Manufacturer: RAM
Mfg Campaign: 11581008
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11581008 Other
Apr 3, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Corrective Action:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Additional Notes:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Manufacturer: RAM
Mfg Campaign: 11581008
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11581008 Other
Apr 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Corrective Action:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Additional Notes:

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

Manufacturer: RAM
Mfg Campaign: 11581008
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11581017 Other
Apr 3, 2024
Defect Description:

STEERING

Potential Consequences:

THE STEERING KEEPS GOING IN AND OUT AT LOW SPEEDS. THEN TODAY IT COMPLETELY STOPPED WORKING. IWAS AT GAS STATION AND WENT TO DRIVE HOME AND HAD NO STEERING. I KNOW THAT 2019 HAS A RECALL ON STEERING. BUT MINE IS NOT ON LIST. BUT IT SHOULD HAVE BEEN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

THE STEERING KEEPS GOING IN AND OUT AT LOW SPEEDS. THEN TODAY IT COMPLETELY STOPPED WORKING. IWAS AT GAS STATION AND WENT TO DRIVE HOME AND HAD NO STEERING. I KNOW THAT 2019 HAS A RECALL ON STEERING. BUT MINE IS NOT ON LIST. BUT IT SHOULD HAVE BEEN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

THE STEERING KEEPS GOING IN AND OUT AT LOW SPEEDS. THEN TODAY IT COMPLETELY STOPPED WORKING. IWAS AT GAS STATION AND WENT TO DRIVE HOME AND HAD NO STEERING. I KNOW THAT 2019 HAS A RECALL ON STEERING. BUT MINE IS NOT ON LIST. BUT IT SHOULD HAVE BEEN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11581017
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11581047 Other
Apr 3, 2024
Defect Description:

STEERING

Potential Consequences:

While driving at low speed in city street, the Sterring wheel became very hard, and error display showed failure, stoped at red ligth and turned truck of on, problema got worse, was not able to drive, with many errors called dealership as I was 2 blocks away, came and helped take truck to dealership and after eview they stated that the issue was battery and all programing lost. 2 months after problem happen again this time only the steering became hard, problem was on off for a pair of days, taken to deaershipl and they advised that the issue was the Pinon and rack assembly(gear) but stated that warranty was out, I find this irresponsible as there was a recall for same year but limited to 200 cars, recall 19V 812, the problem I have is the same, this is a risk since you lose direction control.with out any warning, Dodge should be responsible for this and actually assure that they have fixed the issue with this component, I do not feel secure and repair has a very high cost about 4k dolars

Corrective Action:

While driving at low speed in city street, the Sterring wheel became very hard, and error display showed failure, stoped at red ligth and turned truck of on, problema got worse, was not able to drive, with many errors called dealership as I was 2 blocks away, came and helped take truck to dealership and after eview they stated that the issue was battery and all programing lost. 2 months after problem happen again this time only the steering became hard, problem was on off for a pair of days, taken to deaershipl and they advised that the issue was the Pinon and rack assembly(gear) but stated that warranty was out, I find this irresponsible as there was a recall for same year but limited to 200 cars, recall 19V 812, the problem I have is the same, this is a risk since you lose direction control.with out any warning, Dodge should be responsible for this and actually assure that they have fixed the issue with this component, I do not feel secure and repair has a very high cost about 4k dolars

Additional Notes:

While driving at low speed in city street, the Sterring wheel became very hard, and error display showed failure, stoped at red ligth and turned truck of on, problema got worse, was not able to drive, with many errors called dealership as I was 2 blocks away, came and helped take truck to dealership and after eview they stated that the issue was battery and all programing lost. 2 months after problem happen again this time only the steering became hard, problem was on off for a pair of days, taken to deaershipl and they advised that the issue was the Pinon and rack assembly(gear) but stated that warranty was out, I find this irresponsible as there was a recall for same year but limited to 200 cars, recall 19V 812, the problem I have is the same, this is a risk since you lose direction control.with out any warning, Dodge should be responsible for this and actually assure that they have fixed the issue with this component, I do not feel secure and repair has a very high cost about 4k dolars

Manufacturer: RAM
Mfg Campaign: 11581047
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11580594 Other
Apr 2, 2024
Defect Description:

STEERING

Potential Consequences:

TRUCK WAS AT THE SHOP FOR A REPAIR, UPON THE TECHNICIAN DRIVING THE TRUCK WHEN HE TURNED INTO A PARKING LOT THE WHOLE TRUCK SHUT OFF, TOW TRUCK HAD TO BRING IT BACK TO THE SHOP, THIS IS A PROBLEM IN THIS TRUCK BUT THE VIN DOESNT HAVE RECALL ALTHOUGH 15 EPS SERIAL #'S ARE INCLUDED IN A POWER STEERING RECALL.

Corrective Action:

TRUCK WAS AT THE SHOP FOR A REPAIR, UPON THE TECHNICIAN DRIVING THE TRUCK WHEN HE TURNED INTO A PARKING LOT THE WHOLE TRUCK SHUT OFF, TOW TRUCK HAD TO BRING IT BACK TO THE SHOP, THIS IS A PROBLEM IN THIS TRUCK BUT THE VIN DOESNT HAVE RECALL ALTHOUGH 15 EPS SERIAL #'S ARE INCLUDED IN A POWER STEERING RECALL.

Additional Notes:

TRUCK WAS AT THE SHOP FOR A REPAIR, UPON THE TECHNICIAN DRIVING THE TRUCK WHEN HE TURNED INTO A PARKING LOT THE WHOLE TRUCK SHUT OFF, TOW TRUCK HAD TO BRING IT BACK TO THE SHOP, THIS IS A PROBLEM IN THIS TRUCK BUT THE VIN DOESNT HAVE RECALL ALTHOUGH 15 EPS SERIAL #'S ARE INCLUDED IN A POWER STEERING RECALL.

Manufacturer: RAM
Mfg Campaign: 11580594
Notice Date: Apr 2, 2024
Recall Date: Apr 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11580808 Other
Apr 2, 2024
Defect Description:

STEERING

Potential Consequences:

The power steering spontaneously failed today, 4/2/2024, without any warning. I then received a message, "power steering unavailable service required" and the corresponding warning light illuminated. I have called the dealership and explained the issue, but they have not returned my call. I later started the vehicle and everything "appeared" normal. After attempting to drive again, after a short way the power steering failed again. It becomes extremely difficult to turn the steering wheel when this happens. The spontaneous nature and lack of warning of this critical driving component has a high likelihood of causing an accident. It is impossible to properly maneuver the truck in this state. It takes great strength to even maneuver the steering wheel a small amount without the power steering. This can be detrimental if it occurs under the wrong circumstances. My truck is extremely well maintained and serviced regularly. I only have 41k miles on the vehicle.

Corrective Action:

The power steering spontaneously failed today, 4/2/2024, without any warning. I then received a message, "power steering unavailable service required" and the corresponding warning light illuminated. I have called the dealership and explained the issue, but they have not returned my call. I later started the vehicle and everything "appeared" normal. After attempting to drive again, after a short way the power steering failed again. It becomes extremely difficult to turn the steering wheel when this happens. The spontaneous nature and lack of warning of this critical driving component has a high likelihood of causing an accident. It is impossible to properly maneuver the truck in this state. It takes great strength to even maneuver the steering wheel a small amount without the power steering. This can be detrimental if it occurs under the wrong circumstances. My truck is extremely well maintained and serviced regularly. I only have 41k miles on the vehicle.

Additional Notes:

The power steering spontaneously failed today, 4/2/2024, without any warning. I then received a message, "power steering unavailable service required" and the corresponding warning light illuminated. I have called the dealership and explained the issue, but they have not returned my call. I later started the vehicle and everything "appeared" normal. After attempting to drive again, after a short way the power steering failed again. It becomes extremely difficult to turn the steering wheel when this happens. The spontaneous nature and lack of warning of this critical driving component has a high likelihood of causing an accident. It is impossible to properly maneuver the truck in this state. It takes great strength to even maneuver the steering wheel a small amount without the power steering. This can be detrimental if it occurs under the wrong circumstances. My truck is extremely well maintained and serviced regularly. I only have 41k miles on the vehicle.

Manufacturer: RAM
Mfg Campaign: 11580808
Notice Date: Apr 2, 2024
Recall Date: Apr 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11580151 Other
Mar 29, 2024
Defect Description:

ENGINE

Potential Consequences:

There is a ticking noise I hear when the truck is first started and it is very obvious until the engine warms up and then it is less noticeable. I also noticed a decrease in fuel mileage. I had a mechanic look at it and he told me that the right side exhaust manifold was cracked. I ordered the right side manifold and new bolts and had the mechanic install them for me. Once it was installed when we started the truck the noise was still present but not as loud. I had him look at it again thinking that maybe the install was not done correctly and he said the left one was cracked as well. He showed me the crack. I got online and tried to order the left manifold but it was backordered. I told him that I couldn't find one and that I was on a waitlist at one of the dealerships for it. He told me I needed to try to get it ordered as soon as possible because further cracking could cause issues in the engine and cause a catastrophic event and ruin the engine. A year and a half later there are still no parts available. Upon further investigation I have found that this is a common event for these engines and has been for a very long time. The reason the parts are on backorder is because it is happening to most of the trucks with these engines. Also there is not a replacement part that fixes this issue so there are lots of posts online about it happening a second time after replacing the cracked manifold. The only alternative is to change the OEM manifolds out for shorty headers, which is a lot more expensive, and from the looks of it they are on backorder as well now. It's also a safety hazard because all the exhaust fumes leaking out can get into the cabin and cause carbon monoxide poisoning, accidents, deaths, etc. This is unacceptable. A recall needs to be issued and these vehicles need to be repaired at Chrysler's expense no matter the mileage. The worst part is that people agreeing to repair it can't because the parts are on an extended backorder with no ETA.

Corrective Action:

There is a ticking noise I hear when the truck is first started and it is very obvious until the engine warms up and then it is less noticeable. I also noticed a decrease in fuel mileage. I had a mechanic look at it and he told me that the right side exhaust manifold was cracked. I ordered the right side manifold and new bolts and had the mechanic install them for me. Once it was installed when we started the truck the noise was still present but not as loud. I had him look at it again thinking that maybe the install was not done correctly and he said the left one was cracked as well. He showed me the crack. I got online and tried to order the left manifold but it was backordered. I told him that I couldn't find one and that I was on a waitlist at one of the dealerships for it. He told me I needed to try to get it ordered as soon as possible because further cracking could cause issues in the engine and cause a catastrophic event and ruin the engine. A year and a half later there are still no parts available. Upon further investigation I have found that this is a common event for these engines and has been for a very long time. The reason the parts are on backorder is because it is happening to most of the trucks with these engines. Also there is not a replacement part that fixes this issue so there are lots of posts online about it happening a second time after replacing the cracked manifold. The only alternative is to change the OEM manifolds out for shorty headers, which is a lot more expensive, and from the looks of it they are on backorder as well now. It's also a safety hazard because all the exhaust fumes leaking out can get into the cabin and cause carbon monoxide poisoning, accidents, deaths, etc. This is unacceptable. A recall needs to be issued and these vehicles need to be repaired at Chrysler's expense no matter the mileage. The worst part is that people agreeing to repair it can't because the parts are on an extended backorder with no ETA.

Additional Notes:

There is a ticking noise I hear when the truck is first started and it is very obvious until the engine warms up and then it is less noticeable. I also noticed a decrease in fuel mileage. I had a mechanic look at it and he told me that the right side exhaust manifold was cracked. I ordered the right side manifold and new bolts and had the mechanic install them for me. Once it was installed when we started the truck the noise was still present but not as loud. I had him look at it again thinking that maybe the install was not done correctly and he said the left one was cracked as well. He showed me the crack. I got online and tried to order the left manifold but it was backordered. I told him that I couldn't find one and that I was on a waitlist at one of the dealerships for it. He told me I needed to try to get it ordered as soon as possible because further cracking could cause issues in the engine and cause a catastrophic event and ruin the engine. A year and a half later there are still no parts available. Upon further investigation I have found that this is a common event for these engines and has been for a very long time. The reason the parts are on backorder is because it is happening to most of the trucks with these engines. Also there is not a replacement part that fixes this issue so there are lots of posts online about it happening a second time after replacing the cracked manifold. The only alternative is to change the OEM manifolds out for shorty headers, which is a lot more expensive, and from the looks of it they are on backorder as well now. It's also a safety hazard because all the exhaust fumes leaking out can get into the cabin and cause carbon monoxide poisoning, accidents, deaths, etc. This is unacceptable. A recall needs to be issued and these vehicles need to be repaired at Chrysler's expense no matter the mileage. The worst part is that people agreeing to repair it can't because the parts are on an extended backorder with no ETA.

Manufacturer: RAM
Mfg Campaign: 11580151
Notice Date: Mar 29, 2024
Recall Date: Mar 29, 2024
Chrysler (fca Us, Llc)
Campaign: 11579979 Other
Mar 28, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

Corrective Action:

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

Additional Notes:

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

Manufacturer: RAM
Mfg Campaign: 11579979
Notice Date: Mar 28, 2024
Recall Date: Mar 28, 2024
Chrysler (fca Us, Llc)
Campaign: 11579979 Other
Mar 28, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

Corrective Action:

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

Additional Notes:

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

Manufacturer: RAM
Mfg Campaign: 11579979
Notice Date: Mar 28, 2024
Recall Date: Mar 28, 2024
Chrysler (fca Us, Llc)
Campaign: 11579451 Other
Mar 26, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not yet contacted. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not yet contacted. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not yet contacted. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11579451
Notice Date: Mar 26, 2024
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11579288 Other
Mar 25, 2024
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality intermittently. The message "Service Power Steering" was displayed. Additionally, the contact stated while driving 45 MPH around a curb, the failure recurred. The contact forcefully turned the steering wheel and continued driving; however, the steering wheel jerked while the power steering became functional again, nearly causing the contact to drive into oncoming traffic. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality intermittently. The message "Service Power Steering" was displayed. Additionally, the contact stated while driving 45 MPH around a curb, the failure recurred. The contact forcefully turned the steering wheel and continued driving; however, the steering wheel jerked while the power steering became functional again, nearly causing the contact to drive into oncoming traffic. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality intermittently. The message "Service Power Steering" was displayed. Additionally, the contact stated while driving 45 MPH around a curb, the failure recurred. The contact forcefully turned the steering wheel and continued driving; however, the steering wheel jerked while the power steering became functional again, nearly causing the contact to drive into oncoming traffic. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

Manufacturer: RAM
Mfg Campaign: 11579288
Notice Date: Mar 25, 2024
Recall Date: Mar 25, 2024
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